Ceros.com is a web-based design tool that enables users to create visually stunning and interactive digital content without the need for coding or technical expertise. The platform offers a wide range of templates, tools, and features to help marketers, designers, and publishers bring their ideas to life. Users can easily build immersive experiences such as infographics, digital magazines, and interactive presentations, making it ideal for storytelling and engaging audiences. With its user-friendly interface and seamless integration options, Ceros.com empowers users to create captivating content that stands out in today's digital landscape.
Plus, Ceros has built-in analytics that can track results and show how and where the consumers are interacting with their content.ceros.comCeros’ dedicated support team can help users make the most of the platform and design interface. Users can publish their interactive experience with just a click of a button.
definitions.netThe published content works across desktop and mobile devices and can be integrated with e-commerce systems using the Ceros e-commerce SDK.
It is easier to integrate the solution with multiple platforms, like social media, email, e-commerce, analytic programs, CMS ( content management system ), and other platforms.softwaresuggest.comIt is a web-based solution that supports both desktop and mobile devices. It is compatible with iOS and Android devices.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#16,651 Site Rank
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Site age26 yrs old
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Site Owner informationWhois info
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Founded2007
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HeadquartersNew York City,,,USA
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Founder(s)Brian Alvey,, Simon Berg, Ryan Scheuermann, Dominic Duffy, Paul Fifield
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Type of siteSoftware
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Revenue$50,000,000
#16,651
26 yrs
United States
Join us as Ceros embarks on the next chapter in our mission to unlock creativity. Ceros is evolving into an essential resource and destination for professional creatives the world over. Our growing suite of cloud-based tools empower professional creators to push beyond their design boundaries and even transform the way they collaborate with their teams...
Today, our products power some of the most engaging experiences on the web. In 2021 alone, interactive content created with Ceros Studio - from landing pages and pitch decks to interactive social media - has been viewed more than half a billion times. In the meantime, more than 3 million comments have been added to digital content using Markup, our new visual collaboration tool.
Working at Ceros means having an impact at scale. Our products and services are leveraged by top tier brands such as Mashable, Bloomberg, Red Bull or Pinterest and are loved by more than 500,000 users. And we are building something even bigger and better: the creative operating system of the future.
We are backed up and well-funded by top-tier investors including Sumeru Equity Partners, Grotech Ventures, Greycroft, and Starvest Partners.
We are remote first forever with a 4 day workweek that finishes every Friday at 1pm.
The Role
As a member of Ceros' Customer Support team, you will be part of a rapidly-growing software startup. You will act as the front line of support for Customers all around the globe, helping them learn and thrive on the Ceros platform via live chat, email, and screen shares. Your primary focus will be to help customers who have questions about the Ceros Studio and other aspects of the Ceros platform. Your day to day will include answering questions from customers about creating content, troubleshoot any issues customers may have, and (where necessary) work with our Product team to triage and document any software defects that you find.
Key Responsibilities
• Answer technical questions from clients and teammates via live chat and email
• Work side-by-side with clients in the Ceros platform to help achieve their project goals
• Escalate advanced questions or issues through appropriate channels
• Identify opportunities for client training and development
• Become an expert on Ceros and stay up to date on new features
• Identify and report product improvement ideas from clients
• Perform other operational and administrative support as requested by the business
Practical stuff we anticipate you having
• Experience working in common design programs such as InDesign and PhotoShop
• Previous experience working in a Customer Support role
• Working knowledge of HTML, CSS, and JavaScript helpful, but not required
• Ability to communicate advanced technical concepts to a non-technical audience
• Ability to think on your feet and solve problems quickly
• Excellent communication, typing, and grammar skills
• Understanding of DNS and the fundamentals of the internet
• Ability to troubleshoot basic internet networking problems
• Must be a self-starter with a strong sense of accountability
• Experience working with cloud-based design tools is a plus
• Relentless passion and contagious enthusiasm
What we're looking for from the heart
• Creativity - You find a way
• Authenticity - You take your job more seriously than you take yourself
• Passion - You give a shit
• Courageous honesty - You speak up and push boundaries
• Respectfulness - You keep things civil
• Curiosity - You want to learn new things
• Human whisperer - You listen and seek to understand by asking questions before responding
• Time traveler - You prioritize consciously and use your time wisely and efficiently
• You practice empathy and accountability
Key Things to Know
• This is a full-time position
• This is a remote first role
Compensation
• Ranges from $55,000 - $65,000 base salary
• Pay range varies depending on qualifications and experience
Benefits
• Competitive Salary
• Stock options
• Premium health insurance
• 401K match
• Paid parental leave
• Unlimited vacation days
• Sick Days
• Wellness Fridays (Half Day Fridays)
• Excellent gear (Macbook Air, external monitor, etc.)
• Stipend for the home office set up
• Growth and Learning opportunities within the company
• Virtual experiences in which Cerosians can collaborate, educate, and create social connections with one another
At Ceros, we are deeply committed to the recruitment, retention, and growth of diverse talent; uniting people from unique backgrounds in our shared passion for unlocking creativity through technology.
As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company Show more details...
BA/BS required MBA preferred Minimum 5 plus years' sales closing experience carrying a quota Managed a territory in a direct business-to-business sales function (SaaS preferred) Proven leadership qualities through coaching and mentoring new and/or tenured sales reps Demonstrated advanced knowledge of multiple industry/business and priorities Ability to effectively run a New Deal Strategy Session and understand and analyze sales performance metrics Outstanding written and verbal communication skills Ability to run consistent predictable sales cycles and identify new marketplace opportunities Business acumen with a problem-solving attitude What we're looking for from the heart:
True Cerosian - A strong alignment with Ceros' core values You possess the qualities of charisma, advocacy, trustworthiness, and authority. Disruptive innovator - You write your own playbooks. You continually review processes and systems and suggest ways to improve the status quo Delegator - You empower your team to take ownership of their work. You empower yourself to make decisions for the well being for the company and your team. Accessibility - You make yourself available for your team, conduct regular review sessions, and prioritize facetime and feedback Strategy - You have a vision for where your team is headed. You see the future and know how to guide your team. Key Things to Know We want you to start ASAP This is a full-time position This is a remote-first role with ability to work Eastern Standard Time Benefits Competitive Salary Stock options Premium health insurance 401K match Paid parental leave Unlimited vacation days Wellness Fridays (Half Day Fridays) Excellent gear (Macbook Air, external monitor, etc.) Stipend for the home office set up Growth and Learning opportunities within the company Virtual experiences in which Cerosians can collaborate, educate, and create social connections with one another
Salary Range:
$200K -- $250K
Minimum Qualification
Sales Management & OperationsEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
Create core product messaging and positioning and target personas Build and maintain core product collateral, feature briefs, demos, customer release notes Provide training on new product capabilities to client facing teams and customers Highlight key differentiators and opportunities across multiple geographies and verticals Product Evangelism Develop additional outbound product communications including webinars, PR, and editorial content Collaborate with marketing to ensure existing website and marketing materials reflect new go-to-market tactics and positioning Participate in development of session content for industry or customer conferences Be comfortable as a product spokesperson Practical stuff we anticipate you having BA/BS degree or equivalent working experience; MBA preferred but not required Minimum 10 years' product marketing experience at a SaaS company Minimum 5 years' experience leading and growing product marketing teams Ability to translate technical details for a non-technical audience Relentless focus on direct and indirect customer interaction to understand and synthesize customer needs and pain points You must be an effective storyteller and prolific content creator Strong analytical abilities to develop insights by combining sales and marketing data with data from other sources Ability to collaborate with multiple organizations, including sales and product management to drive company success; Must be a team player who works well with executives as well as peers Preference for a fast-paced environment What we're looking for from the heart Passion, enthusiasm, energy, humor, team player mentality and the ability to convey this through communication and presentation skills Intellectually curious; you want to understand everything about our customers & market opportunity Comfortable working in a complex and ever-changing environment Strong network of contacts and excellent communication skills - confidence to build relationships at all levels Key things to know This is a remote first role but will require ability to work across time zones when needed and travel periodically for team meet-ups, client visits, and industry conferences; Chief Marketing Officer is located in Seattle
Salary Range:
$200K -- $250K
Minimum Qualification
Brand Marketing & Management, Marketing Research & AnalysisEstimated Salary: $20 to $28 per hour based on qualifications Show more details...