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Explore Charleston Visitor Center Representative

via LinkedIn schedule_type: Part-time

About This Job This part-time position is responsible for directly serving visitors by providing courteous service and accurate information on tourism in the Charleston area in-person, by phone, and electronically... Duties • Serve visitors to all area Explore Charleston visitor centers in a cordial, outgoing, professional manner • Serve visitors as needed in The Best Friend Charleston Train Museum (23 Ann Street, Downtown Charleston) in a cordial, About This Job

This part-time position is responsible for directly serving visitors by providing courteous service and accurate information on tourism in the Charleston area in-person, by phone, and electronically...

Duties
• Serve visitors to all area Explore Charleston visitor centers in a cordial, outgoing, professional manner
• Serve visitors as needed in The Best Friend Charleston Train Museum (23 Ann Street, Downtown Charleston) in a cordial, outgoing, professional manner
• Answer in-bound calls to Explore Charleston from prospective visitors requesting information about the Charleston area in a courteous, professional manner
• Assist visitors electronically via live chat at ExploreCharleston.com and Facebook Messenger in a courteous, professional manner
• Be fully knowledgeable about points of interest and special events in the Charleston area
• Keep the visit planning area clean and orderly
• Visit area tours and attractions to remain current on visitor services and interests
• Be responsible and accurate with ticket/publication sales as well as all counter duties.
• Supervisory staff may be responsible for opening and closing as well as being familiar with all operating procedures
• Submit requests for visitor information using Simpleview CRM

Requirements
• Good command of the English language, including comprehension, verbal, and written communication skills
• Good interpersonal skills
• Ability to operate office equipment and learn software programs such as Windows, databases
• Ability to operate cash register/data processing equipment
• Ability to perform mathematical calculations accurately
• Ability to grip/grasp various tools and equipment used in the office area.
• Good eyesight and hearing which may be corrected with an aid if necessary
• Ability to rotate body in standing or sitting positions
• Access to reliable transportation
• Must be able to work 15-25 hours per week.
• Must be able to attend monthly staff meetings, typically held after standard work hours

Location: Charleston Visitor Center, 375 Meeting Street, Charleston, SC 29403

Compensation
• Type: Paid
• Duration: Temporary/ Seasonal
• Pay Rate: $15.00 per hour

Paid training is provided. Complimentary parking is provided on-site during each work shift Show more details...

Explore Charleston Visitor Center Representative

via LinkedIn schedule_type: Part-time

About this Job This part-time position is responsible for directly serving visitors by providing courteous service and accurate information on tourism in the Charleston area in-person, by phone, and electronically. Duties: Serve visitors to all area Explore Charleston visitor centers in a cordial, outgoing, professional manner Serve visitors as needed in The Best Friend Charleston Train Museum (23 Ann Street, Downtown Charleston) in a cordial, outgoing, About this Job This part-time position is responsible for directly serving visitors by providing courteous service and accurate information on tourism in the Charleston area in-person, by phone, and electronically. Duties: Serve visitors to all area Explore Charleston visitor centers in a cordial, outgoing, professional manner Serve visitors as needed in The Best Friend Charleston Train Museum (23 Ann Street, Downtown Charleston) in a cordial, outgoing, professional manner Answer in-bound calls to Explore Charleston from prospective visitors requesting information about the Charleston area in a courteous, professional manner Assist visitors electronically via live chat at ExploreCharleston and Facebook Messenger in a courteous, professional manner Be fully knowledgeable about points of interest and special events in the Charleston area Keep the visit planning area clean and orderly Visit area tours and attractions to remain current on visitor services and interests Be responsible and... accurate with ticket/publication sales as well as all counter duties. Supervisory staff may be responsible for opening and closing as well as being familiar with all operating procedures Submit requests for visitor information using Simpleview CRM Requirements: Good command of the English language, including comprehension, verbal, and written communication skills Good interpersonal skills Ability to operate office equipment and learn software programs such as Windows, databases Ability to operate cash register/data processing equipment Ability to perform mathematical calculations accurately Ability to grip/grasp various tools and equipment used in the office area. Good eyesight and hearing which may be corrected with an aid if necessary Ability to rotate body in standing or sitting positions Access to reliable transportation Must be able to work 15-25 hours per week. Must be able to attend monthly staff meetings, typically held after standard work hours Location: Charleston Visitor Center, 375 Meeting Street, Charleston, SC 29403 Compensation: Type: Paid Duration: Temporary/ Seasonal Pay Rate: $15.00 per hour Paid training is provided. Complimentary parking is provided on-site during each work shift Show more details...