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Duke Energy Questions
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What are the payment options for Duke Energy bills? Duke Energy offers a variety of payment options including online payments, automatic bank draft, phone payments, and in-person payments at authorized payment centers.
How can I report an outage to Duke Energy? To report an outage to Duke Energy, you can visit their website or call their customer service line. You will be asked to provide your account information and any details about the outage that you have.
What renewable energy options does Duke Energy offer? Duke Energy offers a number of renewable energy options including solar and wind power. They also offer programs to help customers install their own solar panels or participate in community solar projects.
Can I view my bill online with Duke Energy? Yes, Duke Energy offers online bill pay and a variety of account management tools on their website. You can view your bill, make payments, and track your energy usage all in one place.
What services does Duke Energy offer? Duke Energy offers a variety of services to its customers including electric and gas services, energy efficiency solutions, renewable energy options, and home services.
Does Duke Energy offer energy efficiency tips? Yes, Duke Energy offers a variety of energy efficiency tips and resources on their website. These tips can help you save money on your energy bills and reduce your carbon footprint.
How do I start service with Duke Energy? To start service with Duke Energy, you can visit their website and select "New Service Request" under the "My Account" tab. From there, you will be asked to provide some basic information about yourself and your property.
Does Duke Energy offer rebates or incentives for energy-efficient upgrades? Yes, Duke Energy offers a variety of rebates and incentives for energy-efficient upgrades including insulation, HVAC systems, and water heaters. Visit their website for more information on available programs.
How does Duke Energy support the communities it serves? Duke Energy supports the communities it serves through a variety of initiatives including charitable giving, volunteerism, and community outreach programs.
How can I sign up for paperless billing with Duke Energy? To sign up for paperless billing with Duke Energy, you can visit their website and select "Go Paperless" under the "My Account" tab. From there, you will be asked to provide some basic information and choose your preferences.