Most recent job postings at media amazon
via Seattle, WA - Geebo posted_at: 5 days agoschedule_type: Full-timesalary: 20–28 an hour
Job summaryDirector, Category Leader, Consumer Electronics & Media, Amazon CanadaThe Canada Consumer team is looking for an exceptionally motivated, creative and talented Category Leader for our fast-growing Consumer Electronics and Entertainment Media (CENT) business. The CENT Category Leader will deliver a world-class customer experience and drive consecutive, YoY growth in sales, margin and... operating income by defining and executing a strategic Job summaryDirector, Category Leader, Consumer Electronics & Media, Amazon CanadaThe Canada Consumer team is looking for an exceptionally motivated, creative and talented Category Leader for our fast-growing Consumer Electronics and Entertainment Media (CENT) business.
The CENT Category Leader will deliver a world-class customer experience and drive consecutive, YoY growth in sales, margin and... operating income by defining and executing a strategic vision for the business and leading a diverse team to achieve these goals.
They are responsible for the CENT P&L and own the creation of all operating plans including monthly, quarterly, and annual.
The CENT Category Leader is directly responsible for leading our core Consumer functions:
Vendor Management, Inventory Management, Marketing, and the 3rd Party Seller business across 11 categories.
It's still Day 1 in Canada and we are just getting started building this business to its full potential.
Additional responsibilities for this role include the leadership of Canada's Retail Operations and Initiatives (RO&I) team which oversees a team of Program and Product Managers focused on improving productivity, scale, and business inputs through technology tools.
The CENT Category Leader is also responsible for driving selection and pricing initiatives for the rapidly growing Amazon Business (AB) Canada store and leads a dedicated team driving AB programs and initiatives to source business-specific offers, and improving price sharpness for business customers.
The CENT Category Leader is responsible for fostering relationships with some of our largest vendors and selling partners, leading strategic negotiations, driving new selection addition, building systematic enhancements to inventory management and operational efficiencies, improving pricing sharpness, and championing new ideas to grow the business and delight customers.
Category Leaders have a broad skill set including leadership development, analytical horsepower, excellent business judgment, strong vendor management and negotiation skills, deep curiosity about how things work, and a passion for creating a world class shopping experience for our customers.
They must enjoy operating at all levels of the organization from long range planning to product-level deep dives.
They will work with vendors of all sizes, from global to local manufacturers, and must have the leadership presence and communication skills to represent amazon at all levels of these organizations.
This position is also expected to provide leadership beyond the respective category - driving systems, process, and customer experience improvements that will benefit all categories across Amazon Canada.
The ideal candidate will be strong at hiring & developing people.
Leading a team of 50+, they will be responsible for supporting the expansion and optimization of these categories, driving growth and profitability, developing strategic relationships with CEOs, Presidents, and Vice Presidents of large, high-profile suppliers and selling partners.
In addition, they will work closely with central Amazon teams to develop a comprehensive plan to improve and launch new shopping experiences for our Canadian customers.
They will be a thought leader among the Canada leadership team on how to best leverage these programs and organize the team for maximum impact.
The successful candidate will be entrepreneurial, innovative, and excel at Thinking Big, while also recognizing the need to coordinate their team's activities within the established structure of a large, fast-growing company.
Defining and implementing long-term business strategies based on industry trends and competitive analysis and the ability to think outside of the box to solve complex problems are keys to success.
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Estimated Salary: $20 to $28 per hour based on qualifications
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via Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
AWS - Sports, Media & Entertainment Senior PR ManagerAre you a public relations expert with a passion for sports, technology, and media? AWS is powering the world's leading sports franchises including Major League Baseball, Formula 1, the National Football League and NASCAR, helping reimagine the fan experience around the world. The Amazon Web Services Industries PR team is looking for a Senior Sports, Media and Entertainment PR Manager who will be AWS - Sports, Media & Entertainment Senior PR ManagerAre you a public relations expert with a passion for sports, technology, and media? AWS is powering the world's leading sports franchises including Major League Baseball, Formula 1, the National Football League and NASCAR, helping reimagine the fan experience around the world.
The Amazon Web Services Industries PR team is looking for a Senior Sports, Media and Entertainment PR Manager who will be primarily responsible for crafting and executing the high-impact public relations campaigns supporting AWS's role as the provider of the world's most comprehensive and broadly adopted cloud platform in sports media and entertainment.
The ideal candidate will have experience managing multifaceted proactive and news-cycle driven media relations including but not limited to developing PR campaign plans, securing top tier and consumer press opportunities, driving impactful stories from beginning to end, executing events, engaging... non-traditional and traditional influencers, and working with customers to develop compelling and insightful storylines.
A strong candidate for this position understands the business of sports and media and is able to create high-impact and creative PR plans for our customers that result in a steady cadence of coverage, conversations, engagement, and awareness of cloud computing's transformational impact on the world of sports entertainment and the fan experience.
An AWS Senior PR Manager works as a trusted partner with all business units and collaborates with the AWS global PR/AR team, local marketing team, and AWS leaders to develop messaging, communication strategy, and plans.
They will engage the highest levels of marketing and PR leadership of global sports brands to ensure AWS is telling the most impactful stories with our customers.
The ideal candidate is motivated by Amazon's culture of innovation where the challenge of breaking new ground and redefining best practices is welcome.
In this role, the candidate will have an opportunity to build creative programs that are worthy of a company that continues to pioneer the cloud.
The role is based in Seattle, Washington and will require travel.
Since 2006, AWS has changed the way that companies acquire and use technology by providing a highly scalable, cost-effective, and flexible technology platform in the cloud.
AWS has millions of active customers every month and has been continually expanding its services to support virtually any cloud workload.
AWS now has more than 165 services that range from compute, storage, networking, database, analytics, application services, deployment, management, developer, mobile, Internet of Things (IoT), Artificial Intelligence (AI), security, hybrid and enterprise applications.
Part of your professional challenges will be:
Building and running innovative PR campaigns that align with a pioneering technology business Writing detailed plans that align resources and create a cadence of PR opportunities elevating the AWS brand in sports media Curating and managing relationships with sports influencers and personalities Developing stories with customers and partners about their journey to the AWS Cloud Developing and successfully managing relationships with customer PR teams as well as top tier business and consumer media Crafting compelling content and market-ready messaging Working with the marketing team to support social media activities Leading media programs around AWS owned- as well as third party-events Managing PR agencies.
Estimated Salary: $20 to $28 per hour based on qualifications
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via LinkedIn posted_at: 3 days agoschedule_type: Full-time
Description The Mars Agency is an award-winning, independently owned global commerce marketing practice with a growth-for-clients focus. With talent spanning the Americas, Europe and Asia, we create breakthrough, connected commerce solutions by balancing the smartest humanity with the latest technology. The agency’s latest MarTech platform, Marilyn®, is the industry's first and only end-to-end... commerce advisor. We’re looking for a Director Description

The Mars Agency is an award-winning, independently owned global commerce marketing practice with a growth-for-clients focus. With talent spanning the Americas, Europe and Asia, we create breakthrough, connected commerce solutions by balancing the smartest humanity with the latest technology. The agency’s latest MarTech platform, Marilyn®, is the industry's first and only end-to-end... commerce advisor.

We’re looking for a Director of Commerce Media – Amazon to work in Seattle, WA to create an impact and help our clients navigate the dynamic, fast-changing retail media landscape. The ideal candidate is a versatile media expert who specializes in building and advising on media strategies and plans for CPG brands at Amazon. Utilizing your deep knowledge and experience of Amazon omnichannel media ecosystems – digital, on- and off-platform, owned and 3rd party tactics – this person will be responsible for the agency practice of integrating the appropriate vehicles to deliver engaging shopper experiences that drive conversion and ROI for our clients.

The Director will:
• Lead media strategies & own media solutions
• Lead the development of insight-backed media strategies for the agency’s CPG clients at Amazon,
• Utilize, and be the expert, in our proprietary MarilynTM Predictive Commerce Intelligence platform as well as external solutions like Amazon Demand-Side Platform (DSP) and other relevant vendor tools
• Manage and update our proprietary Commerce Database for Amazon
• Coach, partner and mentor
• Advise & partner with our Customer Development team on best-in-class media plan development
• Provide day-to-day leadership and mentoring to our Customer Development team for media strategy, plan building, optimization, measurement, and ROI
• Own vendor relationships
• Manage vendor relationships, including responsibility for helping team obtain relevant estimates, RFPs, favorable rates, value-adds, and information about new products & services ensuring Mars and our clients are first to market with new test and learn opportunities.
• Develop and maintain an ongoing relationship with Amazon DSP & other local vendors, staying informed of new offers and ways of working to ensure Mars and its clients are best-in-class partners/customers
• Educate, train and mentor Mars team on vendors and their tactics
• Be the go-to expert in market and collaborate across total Mars (HQ and field)
• Keep up to date with, and vet, emerging platforms, shopper media vendors and innovation trends specific to Amazon, and regularly share new opportunities with our clients
• Develop and publish POVs internally and for our clients on the value of different media vehicles as applied to Amazon
• Partner with the other Commerce Media Directors (Target, Walmart, Regionals, etc.) & the agency’s HQ National Media team to share learnings and best practices, and define and track performance of retailer vehicles generally (e.g. on-site display, loyalty programs/emails, digital sampling) and when compared to national vehicles
• Work closely with the Performance Targeting & Analytics team to support our Customer Development team in best-in-class delivery of campaign reporting, insights and recaps
• Deliver periodic overarching overviews, learnings & POVs on what is working, what isn’t and why to help define and continuously improve our media strategy product and service offerings for our Amazon Team
• Create training and real-time coaching on best-in-class engagement strategy at Amazon (in collaboration with Strategic Planning and Creative)

What you bring to us:
• Experience & expertise doing media strategy, tactical planning and vendor management in the discipline of retail/shopper marketing, within an agency, retailer’s media organization or CPG’s trade or customer marketing department; 10+ years preferred, but not required
• Current knowledge of Shopper Marketing at Amazon; prior experience working directly for or with Amazon; and Amazon DSP platform is strongly preferred
• Bachelor’s degree in advertising, marketing, or related media field
• Strategic thinker in the development of Shopper Marketing programs and management of day-to-day business
• Demonstrated experience and strong grasp of leveraging shopper insights & solutions to develop strategies and plans and ability to build that in the context of ROM performance
• Demonstrated experience and strong grasp of vendor tools (Amazon DSP) to execute, monitor and analyze results.
• Adept at analyzing results, synthesizing data, drawing out insights & implications, and developing insightful and actionable recommendations; experience using tools & platforms such as Amazon DSP, IRI, Nielsen, MRI, Kantar or equivalent preferred
• Sound decision making skills based in agency, client, and industry knowledge
• Dynamic personality able to effectively engage and influence a variety of audiences
• Passion about business and dissatisfaction with status quo – always thinking of ways to improve and grow
• Confident presenter and clear, persuasive communicator (verbal and written) of complex data/details
• A collaborative approach to teamwork and problem solving

The Mars Agency is an Equal Opportunity Employer and will recruit, hire, train and promote persons in all job classifications without regard to race, ancestry, creed, color, sexual orientation, gender identity, age, national origin, disability or handicap, HIV, veteran, marital or family status, or any other status or condition protected by applicable state and/or federal laws, except where a bonafide occupational qualification applies.

The Mars Agency has developed a wide variety of inclusive benefit plans and policies that address and promote the needs of all employees and their family members, including comprehensive group health plans, a parental leave program that includes paid maternity and paternity benefits for pregnancy, adoption and surrogacy, flexible paid time off, a broad and confidential employee assistance program, ongoing wellness support initiatives, trusted financial health advice and guidance, promotion of education through tuition support and assistance, and a flexible and supportive work environment and culture.

#dp
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via Culver City, CA - Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
We are seeking an experienced, strategic, and highly analytical leader to be our Head of US Media, leading domestic media strategy, planning, and buying for Amazon Original Series and the Prime Video brand. Your focus will be to build and lead a best-in-class media team and agency in order to effectively drive mass awareness and viewership of individual TV series, while cultivating the Prime... Video brand. You will be responsible for managing and We are seeking an experienced, strategic, and highly analytical leader to be our Head of US Media, leading domestic media strategy, planning, and buying for Amazon Original Series and the Prime Video brand.
Your focus will be to build and lead a best-in-class media team and agency in order to effectively drive mass awareness and viewership of individual TV series, while cultivating the Prime... Video brand.
You will be responsible for managing and developing a high-functioning team of media professionals to plan and execute innovative 360 media strategies across a robust mix of channels including, but not limited to, television, social, digital, mobile, print and out-of-home.
You will also be responsible for managing our media agency, ensuring strategic thinking and breakthrough innovation, while maintaining a high bar for cost-effectiveness.
Internally, you will be responsible for developing and optimizing media and investment strategies across a portfolio of campaigns to manage efficiencies that deliver to business goals.
You will work directly with counterparts across the Original Series and Prime Video marketing teams, but will also interface with global, measurement, performance, and cross-channel mass marketing teams to identify best practices, create rigorous analytical processes, and establish and implement mechanisms to scale.
The ideal candidate will be a seasoned professional with a track record of translating top-level business objectives into media strategies, and driving tangible and measurable results.
Metrics-driven, this position requires an experienced eye toward goal-setting and is someone that can analyze data and make key business decisions in an ambiguous and fast-paced environment.
You will also have a track record of identifying and driving the right KPIs for your team in a complex business environment and effectively communicating those KPIs to senior leadership and internal stakeholders.
The ideal candidate will offer a unique blend of strategic instincts, media marketing aptitude, measurement and executive management skills.
As Amazon's Head of Originals Media, you will:
Act as a strategic partner between Originals brand marketing leads and agencies to develop creative, effective and holistic paid media strategies and tactics for Originals and brand marketing campaigns Set goals and KPIs and devise strategies through which to achieve them while implementing measurement plans Develop test and learn scenarios to continue to innovate and accelerate media performance Manage budgets and timelines for media programs Prepare forecasts and performance reports that monitor and analyze key media metrics, quality, and campaign performance.
Oversee post-buy audit and optimization efforts to ensure the integrity and efficiency of the media plans Partner with finance and analytics teams to continuously measure the return on our media investment Interface directly with networks, affiliates and partners to develop new advertising programs and secure premium media Work alongside global advertising and media planning teams on regional/global projects Seek and evaluate strategic media opportunities and serve as a thought-leader on new and innovative ways to reach and connect with our customer Monitor and analyze competitive media and marketing strategies.
Interface with Amazon commercial teams to evaluate incremental or cooperative media opportunities Work closely with the digital video merchandising team, Amazon Ad Exchange and other internal partners to leverage merchandising opportunities that can be integrated into Originals planning.
Estimated Salary: $20 to $28 per hour based on qualifications
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via Girlboss Jobs schedule_type: Full-time
Do you have a social-first and mobile-first view of content? Are you an endlessly creative social storyteller who thrives at building creative visual content on your own? In today’s fast-moving social media landscape—this is an exciting opportunity to help Amazon engage our vast, diverse, and dynamic audience of frontline workers. Amazon is seeking a curious and collaborative self-starter to... join the Operations Internal Communications team Do you have a social-first and mobile-first view of content? Are you an endlessly creative social storyteller who thrives at building creative visual content on your own? In today’s fast-moving social media landscape—this is an exciting opportunity to help Amazon engage our vast, diverse, and dynamic audience of frontline workers.

Amazon is seeking a curious and collaborative self-starter to... join the Operations Internal Communications team in North America. As a Social Media Specialist, you will execute content creation and community-building initiatives for our worldwide Operations employees. The right person is passionate about building social communities and can create high-visibility communications efficiently. You're creative, detail-oriented, and can educate and inform though short-form content. Experience with publishing content to large audiences on digital or social media platforms is helpful.

Location: This role can be located in Seattle, WA, or Nashville, TN.

Key job responsibilities
• Execute day-to-day community engagement and moderation across social media platforms.
• Work closely and collaboratively with internal stakeholders and campaign managers to align on editorial beats and shared goals.
• Source, create, and publish timely social media content designed to educate, build awareness for signature benefits, and celebrate our peculiar culture with frontline employees.
• Contribute to developing creative ways to activate and grow our audience on social media, including, but not limited to, TikTok, Instagram, Facebook and YouTube.
• Regularly track, analyze, and report on progress against goals, content, and overall program health for team business reviews and reports.
• Contribute feedback and ideas for improvement for existing production flows for social media, campaigns, and communications.
• Escalate issues and complaints to designated leadership.
• Push the boundaries of social media—we like to Think Big!

A day in the life

You will execute the day-to-day operations of our social media program. This role is critical in supporting strategic employee engagement initiatives, providing exceptional employee experiences via social channels, and driving functional excellence and process.

About the team

Operations Internal Communications drives editorial content to inform and engage, supports issues management, and creates social, digital, and print content to communicate with hundreds of thousands of Amazon Operations employees across the world.

BASIC QUALIFICATIONS
• Bachelor’s degree in marketing, mass communication, and/or digital communications.
• 3+ years of social media and/or consumer community development across digital channels.
• Knowledge of social networks’ best practices – design, functionality, users (best time to post, tagging influencers, character limit) – across TikTok, Facebook, Twitter, YouTube, Instagram, and LinkedIn.

PREFERRED QUALIFICATIONS
• Demonstrated success managing multiple deliverables at one time to meet aggressive deadlines.
• Experience contributing to editorial strategy and execution working with cross-functional teams.
• Knowledge and experience with multiple forms of content creation, including video and infographics, in a unique, short-form, and culturally interesting way.
• Working knowledge of Adobe Photoshop.
• Experience using the latest social media management/monitoring/analysis tools and platforms, experience with Sprinklr preferred, but other social media management tools are acceptable.
• Experience working virtually with teams around the globe, as well as external production partners.
• A passion for contributing to building a healthy workplace culture and a great employee experience.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us
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via Girlboss Jobs schedule_type: Full-time
Amazon Music reimagines music listening by enabling customers to unlock millions of songs and thousands of curated playlists and stations with their voice. Amazon Music provides unlimited access to new releases and classic hits across iOS and Android mobile devices, PC, Mac, Echo, and Alexa-enabled devices including Fire TV and more. With Amazon Music, Prime members have access to ad-free... listening of 2 million songs at no additional cost to their Amazon Music reimagines music listening by enabling customers to unlock millions of songs and thousands of curated playlists and stations with their voice. Amazon Music provides unlimited access to new releases and classic hits across iOS and Android mobile devices, PC, Mac, Echo, and Alexa-enabled devices including Fire TV and more. With Amazon Music, Prime members have access to ad-free... listening of 2 million songs at no additional cost to their membership. Listeners can also enjoy the premium subscription service, Amazon Music Unlimited, which provides access to more than 75 million songs and the latest new releases. Amazon Music Unlimited customers also now have access to the highest-quality listening experience available, with more than 75 million songs available in High Definition (HD), more than 7 million songs in Ultra HD, and a growing catalog of spatial audio. Customers also have free access to an ad-supported selection of top playlists and stations on Amazon Music. All Amazon Music tiers now offer a wide selection of podcasts at no additional cost, and live streaming in partnership with Twitch. Engaging with music and culture has never been more natural, simple, and fun. For more information, visit amazonmusic.com or download the Amazon Music app.

The Global Brand & Integrated Marketing team within Amazon Music is looking for a creative powerhouse who will manage our social properties targeting the US Latin community. The candidate must have a passion for Latin music, podcasts, and audio entertainment. You will lead planning, development, execution, and optimization for high priority social channels. You will own social channel content and publishing decisions for the platforms that you oversee, driving both long-term strategy, content and publishing, and day-to-day decisions. You will work with internal teams including Artist Marketing, Editorial, Creative, PR, and Brand Marketing. You will also work with external creative agencies, influencers, content creators, and social media platforms such as Facebook, Instagram, TikTok, Twitter, and YouTube.

To be successful in this role, you need to thrive in a fast-paced, ambiguous environment, know how to juggle multiple priorities, and navigate and partner with a large set of internal and external stakeholders. The ideal candidate will have strong instincts to connect our brand’s purpose and voice with our US Hispanic audience’s passion for music, and culture. We're looking for someone who is deeply passionate about elevating US Latin culture, who can authentically represent fandom through the Amazon Music brand. You have a deep knowledge of the platforms where Latin audiences spend their time and can both identify and react appropriately to trends and cultural conversations. You have strong editorial judgment, sharp copy-writing skills, and the ability to make quick decisions. You will do this through a deep understanding of social media culture and trends, including knowledge of social platform and US Hispanic community behavior to create compelling, authentic and innovative social-first content and programs. You will be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment, and able to think creatively and deliver results. The successful candidate will have a strong sense of ownership and communicate clearly and persuasively.

Key job responsibilities
• Lead planning, ideation, development, and execution for high priority social channels (Facebook, Instagram, Twitter, TikTok and YouTube) to drive follower growth, engagement and fandom for Amazon Music.
• Work closely and collaboratively across Brand Marketing, Artist Marketing, Editorial, PR, Creative, etc. to champion social-first ideas and execute activations, events and strategies.
• Manage a team of freelance writers, video producers, agencies and production companies
• Create highly topical trending content to increase Amazon Music LAT!N’s brand relevance, foster US Hispanic social conversation, and build vibrant communities.
• Respond to comments from fans, talent, and notable influencers -- identifying unique opportunities to elevate community conversation
• Collaborate with social platforms to identify new opportunities and develop innovative activations ahead of competitors.
• Develop performance metrics for Amazon Music LAT!N social handles; monitor regularly to understand effectiveness of strategy and creative, making continuous improvements.
• Continuously ideate and innovate to find new and exciting ways to engage social audiences to drive awareness, conversation and affinity for Amazon Music brand, its content and product innovations.
• Build and manage budgets
• Stay on the pulse of culture across different platforms and audiences, and find ways to participate in relevant conversations from a music perspective

BASIC QUALIFICATIONS
• Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
• 4+ years of professional non-internship marketing experience
• Experience using data and metrics to measure impact and determine improvements
• Experience using Microsoft Excel to manipulate and analyze data

PREFERRED QUALIFICATIONS
• Bachelors, preferably in Communications, Business, Marketing, and/or related field.
• Language Requirement: Must be fully bilingual (English and Spanish), and proficient in the nuances of the US Hispanic audience
• 4+ years in entertainment media (marketing or editorial)
• 2+ years hands on experience with reporting and analysis for social channels and social efforts.
• 2+ years hands on experience developing editorial, copywriting, and/or social media content.
• Proven competency and knowledge of social platforms, tools, and performance tracking.
• Demonstrated experience with Sprinklr publishing and reporting or Facebook Business Manager Insights or Social Listening tools.
• Excellent Creative Instincts- You're constantly thinking of new ideas for posts, IG stories, and recurring features. You see a piece of content and know how to make it better, funnier, or more sincere. You love creating content that makes people laugh, engage in thoughtful discussion, and feel all the feelings.
• Excellent Communication Skills: You have impeccable written and verbal communication skills. Ability to communicate with all levels in the organization—technical, business, creative, and executive.
• Excellent Creative Writing Skills: The LAT!N accounts are developing a strong and differentiated tone of voice. We are more than just a landing place for AM's Latin music content, we want someone who can use assets and comments to build an impactful, consistent online persona and an engaged community by identifying unique community management opportunities, and editing writer-submitted copy & assets to match our overall tone.
• Deep Passion and Knowledge of Latin Communities: You are well-versed in the many subgroups that make up the US Latin community - from cultural references to slang - and are tapped in to the conversations these different groups are having on social. You are strategic in who, when, and what you respond to. You love building online community and being a part of it!
• Passion for Music & Entertainment: You have a background or passion for the entertainment industry, especially Music and Podcasts.
• Ability to be Nimble: You are capable of multi-tasking and handling complex projects at once amidst rapidly-changing priorities and comfortable dealing with ambiguity.
• Attention to Detail: You are highly organized and detail oriented. You think strategically, but stay on top of tactical execution.
• Expertise in paid amplification: You have experience in paid media and boosting best practices.
• Collaborative and Growth Mindset: You have experience working across multi-faceted internal and external teams including experience working with influencers and/or social content creators (e.g., YouTube, TikTok).

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us
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via The Hershey Company Careers posted_at: 17 days agoschedule_type: Full-time
Job Location: Hershey, PA or US Remote Summary... The Media and Merchandising Manager role is directly responsible for developing and growing the Amazon business by closely collaborating with internal and external cross-functional partners to manage all aspects of the business. Including planning, content strategy and development, promotional/advertising/merchandising programming, operations, agency management and search optimization. The role plans Job Location: Hershey, PA or US Remote

Summary...

The Media and Merchandising Manager role is directly responsible for developing and growing the Amazon business by closely collaborating with internal and external cross-functional partners to manage all aspects of the business. Including planning, content strategy and development, promotional/advertising/merchandising programming, operations, agency management and search optimization. The role plans and executes all tactics directed to maximizing the performance of the company’s digital account portfolio.

The role is also responsible for developing best-in-class industry, competitive landscape, and market trend knowledge and layer it with account-specific insights to uncover and pursue revenue growth opportunities.

Major Duties/Responsibilities:
• Leverages a general-manager mindset to drive demand on and off AMZ platforms via media, search, and digital merchandising across all platforms (.com, 3P, Fresh, Whole Foods Market on Amazon).
• Facilitates the internal planning and execution of Hershey’s merchandising / marketing / promotional / content plans / search optimization – plans are crafted in collaboration with Amazon sales team, as well as Brand/Season, Omni Marketing and Media Comms teams.
• Owns relationship with content development / creative agencies, which includes NightMarket/HMI and Flywheel.
• Owns relationship with internal content and digital capabilities team to ensure on time and accurate written and visual content for PDPs and brand stores
• Uses available data & insights (Vendor Central, Edge, Amazon Brand View Pro, Amazon Ad Console, Amazon Marketing Cloud etc.) to provide sound merchandising / marketing / promotional / product optimization recommendations (prescriptive selling).
• Establishes media reporting/KPI’s to ensure progress against objectives and communicates campaign results back to the organization (i.e. inputs to MMM).
• Closely collaborates with IS, Omni Marketing, Insights and Brand teams to leverage mobile/digital technology expertise, available digital assets and learnings in executing the Digital plan.
• Owns the revenue/spend plans and is the expert on the Digital platform as a part of the Holistic media planning.
• Manages Digital-specific DMEs for his/her accounts.
• Manages negotiation, strategy, and delivery of JBP with Amazon Advertising
• Liaise between brand media teams and Hershey Salty to track total pacing towards Amazon media endeavors

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
• Amazon Media & Digital Commerce agency experience.
• Knowledge of SEO, Digital merchandising and digital marketing required.
• Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate high impact initiatives.
• Strong ability to work effectively in a matrix environment
• Proven ability to translate insights into sound merchandising / marketing / promotional / product optimization recommendations (prescriptive selling).
• Superb communication skills, including strong oral and presentation skills with the ability to communicate and interact at all levels.
• Excellent management skills, with the ability to delegate and manage multiple priorities while generating positive relationships.
• Aptitude for problem solving/quick learning
• Positive attitude and high level of energy

Minimum Education and Experience Requirements:
• BA/BS in business, marketing, data, or comparable field degree; MBA not required
• 4+ years of experience managing digital marketing or Digital Commerce business – CPG background preferred, not required

#LI-JE1
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via ZipRecruiter schedule_type: Full-timework_from_home: 1
Revive is a 100% remote organization specializing in ad campaign management on Amazon's owned and operated properties (i.e. Amazon.com, IMDb, Twitch). Our team works remotely in California, Florida, Colorado, Oregon, and Montana. Our culture and processes prioritize strong communication, the ability to work asynchronously, and to work well independently. We are a tight knit group that prides... itself on the deep relationships we hold both internally Revive is a 100% remote organization specializing in ad campaign management on Amazon's owned and operated properties (i.e. Amazon.com, IMDb, Twitch). Our team works remotely in California, Florida, Colorado, Oregon, and Montana. Our culture and processes prioritize strong communication, the ability to work asynchronously, and to work well independently. We are a tight knit group that prides... itself on the deep relationships we hold both internally and externally. Simply put, we’re a team of highly empathic, no-ego over-achievers.

Revive Media is looking for a self-motivated Customer Experience Lead to join our team.

As a Customer Experience Lead, you are passionate about leveraging technology to delight customers with quality interactions. You are somebody that strives to improve based on feedback from others that you can validate with data and you love asking questions to get to the core of what people need. You love pleasantly surprising people by doing things differently and challenging the status quo. Said differently, you never utter the words “it’s just always been that way”. You will play a key role on the Operations team, acting as a voice of the customer, ideating and executing on improvements to the customer experience, and ensuring effective rollout of new products and services to our quickly-growing client base.

You possess strong attention to detail, and will stop at nothing to leave no stone unturned; you have an eye for process and improvement while always seeking efficiency; you have excellent time management skills and like to take immediate action when tasks come through and above all - your motivation comes from within: you are an independent self-starter that feels accomplished by helping and doing an awesome job!

This is an internal and external role that is responsible for ensuring a consistently positive customer experience that exceeds expectations and brings delight to our customers and internal users. The Customer Experience Lead will optimize the experience across the entire customer journey by leveraging Revive’s unique tech stack and integrated workflows. You will be expected to collect direct feedback from customers and internal stakeholders to improve how Revive delivers our services to our clients. The Customer Experience Lead will have the opportunity to learn from and grow with a dynamic, hard-working, and tight-knit team.

RESPONSIBILITIES:
• Understand Revive’s customer base and the unique needs of the different customer types
• Develop and maintain the digital experience for customers, including order booking + management and campaign reporting
• Improve customer onboarding process
• Facilitate customer interviews to improve the customer experience and test new features
• Standardize and optimize customer touch points throughout the customer lifecycle
• Leverage technology to increase transparency, decrease communication barriers, and improve collaboration with Revive customers and partners
• Establish metrics to assess customer satisfaction and performance, such as NPS, CSAT, Customer retention, and Customer churn
• Increase adoption of Revive’s platform among Revive customers by creating a more seamless, enjoyable, and impactful user experience
• A/B test new customer experiences and strategies to assess impact

Requirements
BASIC QUALIFICATIONS:
• Strong proficiency as an admin on Notion; 2+ Years as a Notion admin, consultant, or CX lead preferred
• Bachelor's degree or comparable experience
• 3+ years in a customer operations or customer facing role
• 3+ years working in an ad agency or SaaS company
• Ability to work within a highly collaborative, dynamic environment
• Motivated individual, with a positive attitude, who can consistently strive to exceed expectations
• Excellent communication skills, both written and verbal
• Strong Proficiency in Microsoft Excel
• Ability to legally work in the United States

PREFERRED QUALIFICATIONS:
• Strong interest in the Digital Media/Advertising space
• 2+ years experience with Project Management and/or User Experience
• Strong organizational, interpersonal, and communication (written and verbal) skills
• Adept at solving problems that span business and technology
• The ability to influence process improvements that scale broadly, while inventing and simplifying within existing processes
• Understanding of digital media ad serving, technology, and associated terminology

Benefits
• Health Insurance + 401k
• Unlimited PTO
• Monthly 3-day weekend
• Always Remote
• Work From Home Stipend
• Team and Individual Performance Bonuses
• Headspace + MasterClass Subscriptions

About Revive

100% Remote

We always have been remote and always will be remote. We believe you should have the opportunity to spend more time with your kids, work at your favorite coffee shop (on us, of course), and play your favorite playlists however loud you need to get your work done. We’re all built differently and have different needs in different places. We celebrate this diversity at Revive and do everything we can to empower our teammates.

A Rocket Ship

We are built on unfair advantages. Through our deep relationships, platform development, and top-notch talent and culture, the only thing slowing us down is preconceived notions. We know there are better ways of doing business than conventional methods and our rapid growth is backing it up.

High Empathy, No-Ego Over-Achievers

The cat's out of the bag: Our secret sauce is our people. Our people facilitate every client interaction with empathy, make impact-driving decisions for our business, and come ready to support one another every day. If you have heart, hunger, and humility, you may be the best person to fill the next seat on our rocket ship.

The Elevator Pitch

Revive Media unlocks growth by delivering simplicity, transparency, and quality interactions to digital advertising. We specialize in OTT and e-commerce advertising across Amazon Fire TV, Roku TV, IMDbTV, Twitch, and the open web
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