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Mercy Corps
Mercy Corps is a global humanitarian organization aimed at alleviating suffering, poverty, and oppression. Their website, mercycorps.org, serves as a comprehensive platform providing information on their extensive programs and initiatives around the world. Offering assistance in over 40 countries, Mercy Corps focuses on emergency response, economic development, climate change resilience, and youth empowerment. The website showcases their work in various sectors, including food security, water and sanitation, education, and gender equality. Through partnerships with local communities and organizations, Mercycorps.org highlights their commitment to sustainable solutions and lasting change. Their website offers opportunities for engagement, donations, and volunteering, inspiring visitors to join their mission in creating a more compassionate and just world.
O’Neill emailed The Oregonian/OregonLive last weekend to say he was “shocked” and “terribly disheartened to learn of what was recently revealed by Tania.”oregonlive.comMercy Corps landed on the Forbes 2018 list of the nation’s largest charities. It touts $4 billion in assistance to more than 220 million people in the last 40 years.
Better Business Bureau Mercy Corps meets all 20 of the Better Business Bureau wise giving alliance standards for charity accountability. USING YOUR GIFTS WISELYmercycorps.orgMercy Corps received four out of four stars from Charity navigator, the premier american charity evaluator, for our responsible stewardship of donor funds.
Clearly define accountability and communication so Board Directors understand how decisions are made and who has responsibility. Conduct a review of Mercy Corps culture.mercycorps.orgIn January 2022, Mercy Corps launched the All Voices Global Team Survey, the organization’s first-ever all team member engagement survey, completed by 78% of the global Mercy Corps team.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityVancouver, Washington
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Latitude\Longitude45.6378 / -122.524 Google Map
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Traffic rank#18,199 Site Rank
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Site age28 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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FoundedNovember 1979 (as Save the Refugees Fund)
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FoundersDan O'Neill,Ellsworth Culver
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HeadquartersPortland, Oregon, U.S.
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Key peopleTjada D'Oyen McKenna
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RevenueUS$ 436,623,000 (2016)
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ExpensesUS$ 434,817,000 (2016)
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Staff4,000
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TypeNon-Profit Organization,501(c)(3)
Traffic rank
#18,199
#18,199
Site age
28 yrs
28 yrs
Location
United States
United States
Popular Questions for Mercy Corps
Newest job postings for Mercy Corps
via LinkedIn
posted_at: 20 hours agoschedule_type: Full-timework_from_home: 1
Description
Location: Portland, OR or Washington D.C. or US Remote...
Valid unrestricted work authorization in the country in which you will be based (United States) is required at the time of application for this position.
Position Status: Full-time, Regular - Exempt
Salary: The salary range for this position is $64,000 - $70,000 commensurate on experience
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible.
Description
Location: Portland, OR or Washington D.C. or US Remote...
Valid unrestricted work authorization in the country in which you will be based (United States) is required at the time of application for this position.
Position Status: Full-time, Regular - Exempt
Salary: The salary range for this position is $64,000 - $70,000 commensurate on experience
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Program
In support of Mercy Corps’ mission, the US and Europe Corporate and Foundation Partnership teams manage Mercy Corps’ fundraising relationships with major US and European companies and foundations. We set bold visions for the positive social change we can create with our partners, provide outstanding partner services and relationship management, and together build meaningful partnerships that provide value to all parties while creating lasting impact for the local communities where we work. Our partnerships span areas including emergency response, economic and market development, food and water security, climate change, and peacebuilding. We work across many teams at Mercy Corps, including marketing and communications, mass market fundraising, the executive office, and with our program and country-based colleagues around the world. This position is within Mercy Corps’ broader Development team, also encompassing major and mid-level giving and strategic philanthropy.
The Position
The Senior Communications Officer, Global Corporate & Foundation Partnerships, will contribute to implementing the communications and influence strategy for the global corporate, foundation and catalytic philanthropy audiences. Working closely with the Communications Director, Global Corporate & Foundation Partnerships, this position will coordinate across internal teams and directly with external partners to create and deliver high-quality communications products including emails, blog posts, pitch decks, videos and marketing campaigns. Written communications will require translating content produced by other teams to resonate with and meet the needs of a private sector audience on topics including emergency response, food and water security, climate change, economic development and peacebuilding and governance. In addition to communications, this position will manage the planning and engagement process around corporate & foundation-related external events (e.g. World Economic Forum, Skoll Global Forum, BSR, Social Innovation Summit) including maintaining a calendar, preparing event strategy briefs and talking points, and coordinating among team members. We seek an outstanding project manager and writer who understands what motivates corporate and foundation partners (and their employees, customers and other stakeholders) to engage around social impact, and excels at translating content to fit the audience.
Essential Job Responsibilities
General Communications (25%):
• Write emergency response communications (creating and sourcing content from internal teams), including email solicitations and updates.
• Create communications around moments such as World Refugee Day or Giving Tuesday, adapting content for private sector audiences.
• Work closely with the Development Officer to coordinate comms delivery and outreach.
• Develop and maintain internal tracking documents to evaluate and prioritize communications opportunities with partners.
• Ensure the Corporate and Foundation teams follow Mercy Corps’ communications and marketing guidelines and policies.
• Contribute to Mercy Corps’ ethical fundraising and communications strategy: advance ethical storytelling materials that meet the needs of the private sector audience.
Communications Deliverables for High Value Donor Opportunities (50%):
• Source and transform content (working across the marketing, digital, creative services, media relations and programs teams) into compelling corporate & foundation audience-specific products. This can include, but is not limited to emails, blog posts, social media, pitch decks, fact sheets, and videos.
• Contribute to the development and implementation of profile-raising, multi-channel communications and PR strategies. This can include liaising and partnering with other internal teams (such as the marketing, digital, creative services, media relations) to develop and deliver on such strategies.
• Contribute to implementing the strategies for large, influential ‘big bet’ giving opportunities and other strategic fundraising priorities.
• Contribute to strategic employee communications for top corporate partners in partnership with the Senior Officer for Employee Engagement and Workplace Giving.
Event & Profile Strategy (25%):
• Contribute to the profile and influence strategy to raise Mercy Corps’ profile with key corporate and foundation donor audiences.
• Maintain an external events calendar to ensure the team can proactively prepare for key profile-raising opportunities. Research events, assess ROI, provide engagement recommendations.
• Manage the planning and execution of Mercy Corps-organized corporate & foundation partnership events, e.g. side events at conferences, webinars, or partner summits. Prepare strategy briefs, coordinate engagement, develop outreach communications and draft top-line talking points.
Supervisory Responsibility
None
Accountability
Reports directly to: Director of Communications, Global Corporate & Foundation Partnerships
Works directly with: Senior Directors, Directors and Deputy Directors for Corporate & Foundation Partnerships across the US and Europe; Senior Employee Engagement and Workplace Giving Officer; Senior Development Coordinator; Marketing and Communications team members.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
• BA in related field, such as Business, Communications, Non-Profit Management, or International Development.
• 4+ years of experience in corporate or non-profit communications, ideally in international development-related issues.
• Expertise across a variety of specialties including media relations, social media, editorial planning, digital marketing.
• Outstanding writer with experience in multiple formats.
• Excellent project management skills, with the ability to manage and prioritize competing demands while maintaining attention to detail.
• Visual thinker – basic design skills and experience working closely with designers
• Ability to adapt and pivot in a fast-paced environment, excelling in both proactive and reactive responses.
• Strong understanding of the social impact and philanthropy space.
• Strong understanding of international development work.
Success Factors
The Senior Communications Officer, Corporate & Foundation Partnerships will have demonstrated experience in creating and delivering high-quality communications products for sophisticated corporate and foundation audiences. They will be an outstanding writer with the ability to shape complex content so that it is fit for purpose. Experience in corporate social impact, innovative philanthropy and international development will be a strong asset. This role requires impeccable project management skills and the ability to work collaboratively with multiple teams and individuals across many departments to ensure successful project outcomes. A passion for international development work is appreciated.
Living Conditions / Environmental Conditions
The position is based in the U.S. and it requires up to 5% travel to domestic locations.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme . We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided Show more details...
Location: Portland, OR or Washington D.C. or US Remote...
Valid unrestricted work authorization in the country in which you will be based (United States) is required at the time of application for this position.
Position Status: Full-time, Regular - Exempt
Salary: The salary range for this position is $64,000 - $70,000 commensurate on experience
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Program
In support of Mercy Corps’ mission, the US and Europe Corporate and Foundation Partnership teams manage Mercy Corps’ fundraising relationships with major US and European companies and foundations. We set bold visions for the positive social change we can create with our partners, provide outstanding partner services and relationship management, and together build meaningful partnerships that provide value to all parties while creating lasting impact for the local communities where we work. Our partnerships span areas including emergency response, economic and market development, food and water security, climate change, and peacebuilding. We work across many teams at Mercy Corps, including marketing and communications, mass market fundraising, the executive office, and with our program and country-based colleagues around the world. This position is within Mercy Corps’ broader Development team, also encompassing major and mid-level giving and strategic philanthropy.
The Position
The Senior Communications Officer, Global Corporate & Foundation Partnerships, will contribute to implementing the communications and influence strategy for the global corporate, foundation and catalytic philanthropy audiences. Working closely with the Communications Director, Global Corporate & Foundation Partnerships, this position will coordinate across internal teams and directly with external partners to create and deliver high-quality communications products including emails, blog posts, pitch decks, videos and marketing campaigns. Written communications will require translating content produced by other teams to resonate with and meet the needs of a private sector audience on topics including emergency response, food and water security, climate change, economic development and peacebuilding and governance. In addition to communications, this position will manage the planning and engagement process around corporate & foundation-related external events (e.g. World Economic Forum, Skoll Global Forum, BSR, Social Innovation Summit) including maintaining a calendar, preparing event strategy briefs and talking points, and coordinating among team members. We seek an outstanding project manager and writer who understands what motivates corporate and foundation partners (and their employees, customers and other stakeholders) to engage around social impact, and excels at translating content to fit the audience.
Essential Job Responsibilities
General Communications (25%):
• Write emergency response communications (creating and sourcing content from internal teams), including email solicitations and updates.
• Create communications around moments such as World Refugee Day or Giving Tuesday, adapting content for private sector audiences.
• Work closely with the Development Officer to coordinate comms delivery and outreach.
• Develop and maintain internal tracking documents to evaluate and prioritize communications opportunities with partners.
• Ensure the Corporate and Foundation teams follow Mercy Corps’ communications and marketing guidelines and policies.
• Contribute to Mercy Corps’ ethical fundraising and communications strategy: advance ethical storytelling materials that meet the needs of the private sector audience.
Communications Deliverables for High Value Donor Opportunities (50%):
• Source and transform content (working across the marketing, digital, creative services, media relations and programs teams) into compelling corporate & foundation audience-specific products. This can include, but is not limited to emails, blog posts, social media, pitch decks, fact sheets, and videos.
• Contribute to the development and implementation of profile-raising, multi-channel communications and PR strategies. This can include liaising and partnering with other internal teams (such as the marketing, digital, creative services, media relations) to develop and deliver on such strategies.
• Contribute to implementing the strategies for large, influential ‘big bet’ giving opportunities and other strategic fundraising priorities.
• Contribute to strategic employee communications for top corporate partners in partnership with the Senior Officer for Employee Engagement and Workplace Giving.
Event & Profile Strategy (25%):
• Contribute to the profile and influence strategy to raise Mercy Corps’ profile with key corporate and foundation donor audiences.
• Maintain an external events calendar to ensure the team can proactively prepare for key profile-raising opportunities. Research events, assess ROI, provide engagement recommendations.
• Manage the planning and execution of Mercy Corps-organized corporate & foundation partnership events, e.g. side events at conferences, webinars, or partner summits. Prepare strategy briefs, coordinate engagement, develop outreach communications and draft top-line talking points.
Supervisory Responsibility
None
Accountability
Reports directly to: Director of Communications, Global Corporate & Foundation Partnerships
Works directly with: Senior Directors, Directors and Deputy Directors for Corporate & Foundation Partnerships across the US and Europe; Senior Employee Engagement and Workplace Giving Officer; Senior Development Coordinator; Marketing and Communications team members.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
• BA in related field, such as Business, Communications, Non-Profit Management, or International Development.
• 4+ years of experience in corporate or non-profit communications, ideally in international development-related issues.
• Expertise across a variety of specialties including media relations, social media, editorial planning, digital marketing.
• Outstanding writer with experience in multiple formats.
• Excellent project management skills, with the ability to manage and prioritize competing demands while maintaining attention to detail.
• Visual thinker – basic design skills and experience working closely with designers
• Ability to adapt and pivot in a fast-paced environment, excelling in both proactive and reactive responses.
• Strong understanding of the social impact and philanthropy space.
• Strong understanding of international development work.
Success Factors
The Senior Communications Officer, Corporate & Foundation Partnerships will have demonstrated experience in creating and delivering high-quality communications products for sophisticated corporate and foundation audiences. They will be an outstanding writer with the ability to shape complex content so that it is fit for purpose. Experience in corporate social impact, innovative philanthropy and international development will be a strong asset. This role requires impeccable project management skills and the ability to work collaboratively with multiple teams and individuals across many departments to ensure successful project outcomes. A passion for international development work is appreciated.
Living Conditions / Environmental Conditions
The position is based in the U.S. and it requires up to 5% travel to domestic locations.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme . We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided Show more details...
via Jobvite
posted_at: 3 days agoschedule_type: Full-time
Background:
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within...
Drawing on Mercy Corps’ experience implementing the AgriFin Mobile, AgriFin Accelerate and AgriFin Digital Farmer programs, GIZ has
Background:
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within...
Drawing on Mercy Corps’ experience implementing the AgriFin Mobile, AgriFin Accelerate and AgriFin Digital Farmer programs, GIZ has engaged Mercy Corps to understand how young technology innovators can be supported in scale and operational viability by engaging with emerging models of digital platforms. The GIZ smart development hack is a six-month, €1,300,000 initiative to work with a cohort of partners in Kenya and Nigeria to develop digital solutions that address challenges in the agriculture sector especially brought about by the Covid 19 pandemic. The COVID-19 pandemic has drawn attention to the complex fragility of many countries, highlighted most clearly in the interplay of public health, markets and food systems. Early warning signs are emerging that the continent is on the brink of an unprecedented food security crisis. In Kenya it is estimated that there are sufficient strategic reserves for three months, but disrupted food systems, logistics and evidence of food hoarding may shorten that timeline, particularly as the largest desert locust invasion in 70 years.
This project aims to promote zero contact and prevent the spread of COVID-19 by utilizing technology to expand access to food, improve distribution of agriculture outputs by consumers through support farmers utilize updated agriculture extension information to bolster production, cultivation, marketing and distribution of food in Kenya.
The OKTA - Sprout Smart Farmer Innovation (SSFI) Program intends the Sprout Platform to play the role of a global public good, where content can be consolidated and shared with farmer-facing organizations and distributed to smallholders through their various digital channels, supporting farmers to leverage the information to build their capacity and become more resilient. The program aims to develop and pilot the delivery of hyperlocal services for farmers via the Sprout Platform.
Sprout, The Open Content Agriculture Platform, a project of Mercy Corps Agrifin (MCA), is partnering with KALRO to provide a content marketplace/exchange for expert content developers to offer high quality digital-ready, farmer-friendly content that can be used free of charge by content distribution partners. The goal of Sprout is to enable MCA partners to cost effectively, acquire and use this content to build productivity, earned income and resilience of farmers at scale.
Purpose / Project Description:
The Site Reliability Engineering Consultant will be expected to help improve and maintain the technical infrastructure of the Sprout Platform.
Consultant Objectives:
Mercy Corps AgriFin (MCA) is seeking a to engage a Site Reliability Engineering Consultant to improve and maintain the technical infrastructure of the Sprout platform, reducing product development time, reducing infrastructure costs, and keeping the platform highly reliable and available for users. The engineer will report to D-CSA Program Director and Sprout Lead for deliverables; and will work closely and collaborate with other Sprout consultants and staff of MCA, particularly the senior technical advisor.
Consultant Activities:
The Consultant will conduct the following activities:
• Deployment Support
• Evaluate Sprout’s current AWS deployment and provide recommendations to improve reliability, reduce complexity, and reduce costs, incorporating feedback from the Sprout team
• If the consultant and the Sprout team determine that major infrastructure changes are needed, develop a testing plan to determine if these changes would achieve their stated goals
• If needed, implement the testing plan and measure its effectiveness, adjusting the new infrastructure plan based on the results and feedback from the Sprout team
• Develop a rollout plan to make any infrastructure changes in production
• Roll out and document any infrastructure changes approved by the Sprout team
• Evaluate the performance of any changes in the production environment and make incremental improvements as necessary
• Development Support
• Evaluate Sprout’s current local development setup for software engineers and provide recommendations to simplify the setup, improve performance, and make the development process more efficient
• Implement and document any improvements to the development environment approved by the Sprout team
• Support the software development team by making incremental improvements to the development environment and fixing any issues that arise
• Infrastructure and Application Monitoring
• Propose a comprehensive plan for monitoring site availability, performance, and application logs
• Implement and document any parts of the monitoring plan approved by the Sprout team
Consultant Deliverables:
The Consultant will:
(estimated completion date May 31, 2023):
• Written recommendations to improve reliability, reduce complexity, and reduce costs of Sprout’s current AWS deployment
• Written recommendations for Sprout’s current local development setup (for software engineers) to simplify the setup, improve performance, and make the development process more efficient
• Implement any improvements to the development environment approved by the Sprout team
• Written documentation for any implemented improvements to the development environment approved by the Sprout team
(estimated completion date July 31, 2023):
• Written documentation of the new infrastructure plan after presenting recommendations and incorporating feedback from the Sprout team, including options considered but rejected
• If the consultant and the Sprout team determine that major infrastructure changes are needed, a written testing plan to determine if these changes would achieve their stated goals
• Implementation of any testing plan
• Adjustments to the written documentation of the new infrastructure plan based on the results of testing, if needed
• Implementation and written documentation for any incremental improvements or bug fixes for the development environment, if needed
(estimated completion date September 30, 2023):
• Implement and roll out any infrastructure changes approved by the Sprout team
• Written documentation of any infrastructure changes implemented
• Written recommendations for monitoring site availability, performance, and application logs
• Implementation and written documentation for any incremental improvements or bug fixes for the development environment, if needed
(estimated completion date October 31, 2023):
• Implementation of any parts of the monitoring plan approved by the Sprout team
• Written documentation of the monitoring plan implementation
• Implementation and written documentation for any incremental improvements or bug fixes for the infrastructure, if needed
• Implementation and written documentation for any incremental improvements or bug fixes for the development environment, if needed
The Consultant will report to:
Mercy Corps AgriFin’s D-CSA Director, Sprout, and Ethiopia Lead
Payments will be made based on days worked capped at a maximum number of 60 days within the period of May 1st -October 31st, 2023
Timeframe / Schedule:
The Timeframe will be between May 1st -October 31st, 2023
The Consultant will work closely with:
The Mercy Corps Agrifin Technical team and Sprout Consultants
Required Experience & Skills:
• 7-10 years of technically relevant experience
• A bachelor’s degree in computer science, Information Technologies or related field
• Experience administering and monitoring Amazon Web Services (AWS) deployments
• Experience administering highly available web application deployments with Docker, Kubernetes, Helm, and Terraform
• Experience building and maintaining development environments to support efficient software development and testing
• Strong bash, Python, and/or equivalent scripting skills to support developing, building, and deploying web applications
• Excellent Computer, verbal and written communication skills, including documentation development, writing and editing
• Strong interpersonal skills.
• Pro-active, self-disciplined, responsive to requests
• Demonstrated analytical and problem-solving skills
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our stakeholders and to international standards guiding international relief and development work, while actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues Show more details...
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within...
Drawing on Mercy Corps’ experience implementing the AgriFin Mobile, AgriFin Accelerate and AgriFin Digital Farmer programs, GIZ has engaged Mercy Corps to understand how young technology innovators can be supported in scale and operational viability by engaging with emerging models of digital platforms. The GIZ smart development hack is a six-month, €1,300,000 initiative to work with a cohort of partners in Kenya and Nigeria to develop digital solutions that address challenges in the agriculture sector especially brought about by the Covid 19 pandemic. The COVID-19 pandemic has drawn attention to the complex fragility of many countries, highlighted most clearly in the interplay of public health, markets and food systems. Early warning signs are emerging that the continent is on the brink of an unprecedented food security crisis. In Kenya it is estimated that there are sufficient strategic reserves for three months, but disrupted food systems, logistics and evidence of food hoarding may shorten that timeline, particularly as the largest desert locust invasion in 70 years.
This project aims to promote zero contact and prevent the spread of COVID-19 by utilizing technology to expand access to food, improve distribution of agriculture outputs by consumers through support farmers utilize updated agriculture extension information to bolster production, cultivation, marketing and distribution of food in Kenya.
The OKTA - Sprout Smart Farmer Innovation (SSFI) Program intends the Sprout Platform to play the role of a global public good, where content can be consolidated and shared with farmer-facing organizations and distributed to smallholders through their various digital channels, supporting farmers to leverage the information to build their capacity and become more resilient. The program aims to develop and pilot the delivery of hyperlocal services for farmers via the Sprout Platform.
Sprout, The Open Content Agriculture Platform, a project of Mercy Corps Agrifin (MCA), is partnering with KALRO to provide a content marketplace/exchange for expert content developers to offer high quality digital-ready, farmer-friendly content that can be used free of charge by content distribution partners. The goal of Sprout is to enable MCA partners to cost effectively, acquire and use this content to build productivity, earned income and resilience of farmers at scale.
Purpose / Project Description:
The Site Reliability Engineering Consultant will be expected to help improve and maintain the technical infrastructure of the Sprout Platform.
Consultant Objectives:
Mercy Corps AgriFin (MCA) is seeking a to engage a Site Reliability Engineering Consultant to improve and maintain the technical infrastructure of the Sprout platform, reducing product development time, reducing infrastructure costs, and keeping the platform highly reliable and available for users. The engineer will report to D-CSA Program Director and Sprout Lead for deliverables; and will work closely and collaborate with other Sprout consultants and staff of MCA, particularly the senior technical advisor.
Consultant Activities:
The Consultant will conduct the following activities:
• Deployment Support
• Evaluate Sprout’s current AWS deployment and provide recommendations to improve reliability, reduce complexity, and reduce costs, incorporating feedback from the Sprout team
• If the consultant and the Sprout team determine that major infrastructure changes are needed, develop a testing plan to determine if these changes would achieve their stated goals
• If needed, implement the testing plan and measure its effectiveness, adjusting the new infrastructure plan based on the results and feedback from the Sprout team
• Develop a rollout plan to make any infrastructure changes in production
• Roll out and document any infrastructure changes approved by the Sprout team
• Evaluate the performance of any changes in the production environment and make incremental improvements as necessary
• Development Support
• Evaluate Sprout’s current local development setup for software engineers and provide recommendations to simplify the setup, improve performance, and make the development process more efficient
• Implement and document any improvements to the development environment approved by the Sprout team
• Support the software development team by making incremental improvements to the development environment and fixing any issues that arise
• Infrastructure and Application Monitoring
• Propose a comprehensive plan for monitoring site availability, performance, and application logs
• Implement and document any parts of the monitoring plan approved by the Sprout team
Consultant Deliverables:
The Consultant will:
(estimated completion date May 31, 2023):
• Written recommendations to improve reliability, reduce complexity, and reduce costs of Sprout’s current AWS deployment
• Written recommendations for Sprout’s current local development setup (for software engineers) to simplify the setup, improve performance, and make the development process more efficient
• Implement any improvements to the development environment approved by the Sprout team
• Written documentation for any implemented improvements to the development environment approved by the Sprout team
(estimated completion date July 31, 2023):
• Written documentation of the new infrastructure plan after presenting recommendations and incorporating feedback from the Sprout team, including options considered but rejected
• If the consultant and the Sprout team determine that major infrastructure changes are needed, a written testing plan to determine if these changes would achieve their stated goals
• Implementation of any testing plan
• Adjustments to the written documentation of the new infrastructure plan based on the results of testing, if needed
• Implementation and written documentation for any incremental improvements or bug fixes for the development environment, if needed
(estimated completion date September 30, 2023):
• Implement and roll out any infrastructure changes approved by the Sprout team
• Written documentation of any infrastructure changes implemented
• Written recommendations for monitoring site availability, performance, and application logs
• Implementation and written documentation for any incremental improvements or bug fixes for the development environment, if needed
(estimated completion date October 31, 2023):
• Implementation of any parts of the monitoring plan approved by the Sprout team
• Written documentation of the monitoring plan implementation
• Implementation and written documentation for any incremental improvements or bug fixes for the infrastructure, if needed
• Implementation and written documentation for any incremental improvements or bug fixes for the development environment, if needed
The Consultant will report to:
Mercy Corps AgriFin’s D-CSA Director, Sprout, and Ethiopia Lead
Payments will be made based on days worked capped at a maximum number of 60 days within the period of May 1st -October 31st, 2023
Timeframe / Schedule:
The Timeframe will be between May 1st -October 31st, 2023
The Consultant will work closely with:
The Mercy Corps Agrifin Technical team and Sprout Consultants
Required Experience & Skills:
• 7-10 years of technically relevant experience
• A bachelor’s degree in computer science, Information Technologies or related field
• Experience administering and monitoring Amazon Web Services (AWS) deployments
• Experience administering highly available web application deployments with Docker, Kubernetes, Helm, and Terraform
• Experience building and maintaining development environments to support efficient software development and testing
• Strong bash, Python, and/or equivalent scripting skills to support developing, building, and deploying web applications
• Excellent Computer, verbal and written communication skills, including documentation development, writing and editing
• Strong interpersonal skills.
• Pro-active, self-disciplined, responsive to requests
• Demonstrated analytical and problem-solving skills
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our stakeholders and to international standards guiding international relief and development work, while actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues Show more details...
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schedule_type: Full-time
Position Description
Location Portland, OR; Washington DC; London, UK; or The Hague, NL...
Position Status Full-time, Regular
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The
Position Description
Location Portland, OR; Washington DC; London, UK; or The Hague, NL...
Position Status Full-time, Regular
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Department
The role of the Internal Audit Department (IAD) is to provide objective assurance that Mercy Corps’ business risks are being managed appropriately and that the agency’s risk management and internal control framework is operating effectively. The IAD actively reviews the reliability and integrity of financial and operating information as well as the systems established by the agency to ensure compliance with MC policies and procedures, donor policies and regulations and US and host country laws and regulations.
General Position Summary
The Senior Director of Internal Audit (SDIA) will provide leadership and strategic direction to the Mercy Corps Internal Audit Department. The SDIA will implement Mercy Corps' internal audit program to evaluate compliance with accounting principles, donor regulations and requirements, and organizational financial policies and procedures, thereby helping to safeguard MC assets, verify the accuracy of financial records, and promote organizational and operational integrity. The SDIA will provide strategic leadership to the Internal Audit Department (lAD) and work closely with the Joint Audit & Risk Committee of the Board of Directors.
Essential Job Responsibilities
STRATEGY AND VISION
• Sets clear direction and strategy for the lAD, to ensure it delivers quality internal audits, based on an assessment of agency risk and insights into MC's operations, even under difficult or changing conditions.
• Ensures that strategic objectives for the lAD are seen through to completion, anticipating challenges and identifying opportunities, but also acting decisively to end initiatives that aren't working.
• Ensures that the lAD and its activities provide valuable information to management to enable effective internal controls and risk management, thereby enhancing the department's and Mercy Corps' reputation for quality performance, both within and external to the organization.
• Develops IAD reports and communications that are comprehensive, clear and visually appealing so agency management can understand audit findings and timely address them.
PERSONAL DEVELOPMENT
• Consistently strives to exceed expectations; demonstrates flexibility, resilience, and the ability to maintain positive relationships and composure, even under difficult circumstances.
• Maintains high Show more details...
Location Portland, OR; Washington DC; London, UK; or The Hague, NL...
Position Status Full-time, Regular
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Department
The role of the Internal Audit Department (IAD) is to provide objective assurance that Mercy Corps’ business risks are being managed appropriately and that the agency’s risk management and internal control framework is operating effectively. The IAD actively reviews the reliability and integrity of financial and operating information as well as the systems established by the agency to ensure compliance with MC policies and procedures, donor policies and regulations and US and host country laws and regulations.
General Position Summary
The Senior Director of Internal Audit (SDIA) will provide leadership and strategic direction to the Mercy Corps Internal Audit Department. The SDIA will implement Mercy Corps' internal audit program to evaluate compliance with accounting principles, donor regulations and requirements, and organizational financial policies and procedures, thereby helping to safeguard MC assets, verify the accuracy of financial records, and promote organizational and operational integrity. The SDIA will provide strategic leadership to the Internal Audit Department (lAD) and work closely with the Joint Audit & Risk Committee of the Board of Directors.
Essential Job Responsibilities
STRATEGY AND VISION
• Sets clear direction and strategy for the lAD, to ensure it delivers quality internal audits, based on an assessment of agency risk and insights into MC's operations, even under difficult or changing conditions.
• Ensures that strategic objectives for the lAD are seen through to completion, anticipating challenges and identifying opportunities, but also acting decisively to end initiatives that aren't working.
• Ensures that the lAD and its activities provide valuable information to management to enable effective internal controls and risk management, thereby enhancing the department's and Mercy Corps' reputation for quality performance, both within and external to the organization.
• Develops IAD reports and communications that are comprehensive, clear and visually appealing so agency management can understand audit findings and timely address them.
PERSONAL DEVELOPMENT
• Consistently strives to exceed expectations; demonstrates flexibility, resilience, and the ability to maintain positive relationships and composure, even under difficult circumstances.
• Maintains high Show more details...
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