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TP-Link
TP-Link is a global provider of networking products, available in over 170 countries and millions of customers. TP-Link offers a wide range of products, including wireless routers, range extenders, switches, powerline adapters, access points, IP cameras, print servers, media converters, and accessories. TP-Link also provides a full range of support and services, including technical support, FAQs, user guides, downloads, and tutorials. The company is committed to providing innovative, reliable networking solutions that meet the needs of both customers and businesses. TP-Link's products are designed to be easy to use, secure, and reliable. With their commitment to quality and innovation, they strive to create a better networking experience for everyone.
1. Log in to the web-based interface of the router. If you don’t know how to do that, please refer to How do I log into the web-based Utility (Management Page) of TP-Link wireless router?tp-link.comIf you are using a TP-Link ID to log in to the web management page, the Password Recovery feature will be disabled. To manage the TP-Link ID, go to Basic > TP-Link Cloud.
With a proven heritage of stability, performance, and value, TP-Link has curated a portfolio of products that meet the networking needs of all individuals.tp-link.comFounded in 1996, TP-Link is a global provider of reliable networking devices and accessories, involved in all aspects of everyday life.
From setup to Parental Controls, Tether provides a simple and intuitive user interface to check the status of your networking devices and configure more personal settings for your network.tp-link.comTP-Link Tether provides the easiest way to remotely access and manage Router, xDSL Router, or Range Extender through your iOS or Android devices.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#2,645 Site Rank
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Site age21 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Founded1996
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HeadquartersHong Kong,,,Shenzhen,China
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Key peopleJeffrey Chao (Chairman)
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Number of employees24,000
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Area servedWorldwide
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ProductsEthernet hubs,,,Routers,,,DSL/Cable Gateways,,,Switches,,,Wireless Access Points,,,Storage,and security,IP cameras
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TypeMultinational corporation
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IndustryNetworking equipment
Traffic rank
#2,645
#2,645
Site age
21 yrs
21 yrs
Location
United States
United States
Popular Questions for TP-Link
Newest job postings for TP-Link
via LinkedIn
posted_at: 25 days agoschedule_type: Full-time
TP-Link USA is currently seeking an QC/RMA Processor for our Chino Hills, CA. location.
TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home... products.
Spacious and modern, our Chino Hills office creates
TP-Link USA is currently seeking an QC/RMA Processor for our Chino Hills, CA. location.
TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home... products.
Spacious and modern, our Chino Hills office creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, TP-Link USA offers a modern working environment, free gym membership, quarterly team building, flex-spending, employee paid benefits, bi-annual raise opportunity, paid vacation & holidays, 401k plan and annual bonus. Come join our team!
What Your Future Looks Like
Verify and maintain records on work orders and incoming shipments. Issue RMAs for the returning of product. Duties include receiving, unpacking, RMA, verifying and recording incoming merchandise or material; and arranging for the transportation of products.
• Receive RMA requests via email from various customers, fill out required forms, and reply back issuing the RMA
• Receive daily LTL and parcel delivery from various carriers, verify quantity, weight, condition, etc., sign POD properly, and transfer to the RMA receiving lines
• Break down boxes, review RMA paperwork, inspect products, confirm returned product matches RMA, receive RMA fast and accurately in system, and keep complete files in the right location
• Remove customers’ stickers, sort products by model and condition correctly, and able to do trouble shooting like discrepancy per SOP
• Knowledgeable on moving and pallet building, stretch wrapping manually, counting and signing stock transfer documents
• Pack item kits in accordance to specifications provided by the company
• Organize the work site clean and clear, follow all safety requirements strictly
• Ability to work full-time, Monday through Friday, and open to overtime if needed
• Other jobs assigned by manager/supervisor/team lead
Essential Mental And Physical Functions
Mental Functions:
Strong decision making. Decisions generally affect own job or specific functional area. This position performs a variety of routine duties within established policies and procedures or by referral to team lead’s guidelines.
Physical Functions:
Walking, stooping, standing, stretching, bending, lifting and sitting for long periods of time.
Ability to work under extreme environments such as high heat and/or cold weather.
Requires minimum lifting ability of 50 pounds; may require heavy lifting of 50+ pounds with assistance of team members and/or equipment
Work schedule:
7:00 AM – 3:30 PM, Monday to Friday; may vary based on business need.
Requirements
What you’ll bring to the table
• High school diploma or equivalent
• Good written and oral communication skills
• Basic computer skills, preferably with some email experience
• 2+ years warehouse experience
• Careful, patient, strong work ethic and self-motivation
• Strong attention to detail
• 1 -2 years quality control/ quality assurance experience is a plus or;
• 1 year experience with refurbish/manufacture processes or;
• 1 year experience with electronic or mechanical devices
Work Environment
Job will be performed in a warehouse environment that may be noisy, dirty, hot and/or cold.
Language Skills
Must be able to speak, read, write and comprehend English.
Benefits
Salary: $16-23/HR DOE
TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we’re looking for people to directly influence the success of our U.S. business.
Feel a connection? Send us your resume and a cover letter telling us why you believe you’re the right fit for our team. For more details and to apply for this position, visit us at www.tp-link.com.
We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M/F/D/V Show more details...
TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home... products.
Spacious and modern, our Chino Hills office creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, TP-Link USA offers a modern working environment, free gym membership, quarterly team building, flex-spending, employee paid benefits, bi-annual raise opportunity, paid vacation & holidays, 401k plan and annual bonus. Come join our team!
What Your Future Looks Like
Verify and maintain records on work orders and incoming shipments. Issue RMAs for the returning of product. Duties include receiving, unpacking, RMA, verifying and recording incoming merchandise or material; and arranging for the transportation of products.
• Receive RMA requests via email from various customers, fill out required forms, and reply back issuing the RMA
• Receive daily LTL and parcel delivery from various carriers, verify quantity, weight, condition, etc., sign POD properly, and transfer to the RMA receiving lines
• Break down boxes, review RMA paperwork, inspect products, confirm returned product matches RMA, receive RMA fast and accurately in system, and keep complete files in the right location
• Remove customers’ stickers, sort products by model and condition correctly, and able to do trouble shooting like discrepancy per SOP
• Knowledgeable on moving and pallet building, stretch wrapping manually, counting and signing stock transfer documents
• Pack item kits in accordance to specifications provided by the company
• Organize the work site clean and clear, follow all safety requirements strictly
• Ability to work full-time, Monday through Friday, and open to overtime if needed
• Other jobs assigned by manager/supervisor/team lead
Essential Mental And Physical Functions
Mental Functions:
Strong decision making. Decisions generally affect own job or specific functional area. This position performs a variety of routine duties within established policies and procedures or by referral to team lead’s guidelines.
Physical Functions:
Walking, stooping, standing, stretching, bending, lifting and sitting for long periods of time.
Ability to work under extreme environments such as high heat and/or cold weather.
Requires minimum lifting ability of 50 pounds; may require heavy lifting of 50+ pounds with assistance of team members and/or equipment
Work schedule:
7:00 AM – 3:30 PM, Monday to Friday; may vary based on business need.
Requirements
What you’ll bring to the table
• High school diploma or equivalent
• Good written and oral communication skills
• Basic computer skills, preferably with some email experience
• 2+ years warehouse experience
• Careful, patient, strong work ethic and self-motivation
• Strong attention to detail
• 1 -2 years quality control/ quality assurance experience is a plus or;
• 1 year experience with refurbish/manufacture processes or;
• 1 year experience with electronic or mechanical devices
Work Environment
Job will be performed in a warehouse environment that may be noisy, dirty, hot and/or cold.
Language Skills
Must be able to speak, read, write and comprehend English.
Benefits
Salary: $16-23/HR DOE
TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we’re looking for people to directly influence the success of our U.S. business.
Feel a connection? Send us your resume and a cover letter telling us why you believe you’re the right fit for our team. For more details and to apply for this position, visit us at www.tp-link.com.
We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M/F/D/V Show more details...
via Talent.com
posted_at: 8 days agoschedule_type: Full-time
TP-Link is currently seeking a Sales Operations Manager for our Chino Hills, CA. location.
TP-Link is the world's number one provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect...
Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products.
Spacious and modern, our Chino Hills
TP-Link is currently seeking a Sales Operations Manager for our Chino Hills, CA. location.
TP-Link is the world's number one provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect...
Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products.
Spacious and modern, our Chino Hills location creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, we provide all employees with fully paid medical, dental and vision insurance, also contribute to their 401k funds.
Requirements
What we're looking for :
Sales Operations Manager is the central role of sales processing, responsible for entire sales / return order processing, from order receipt / confirmation to billing the customer to handle returns.
It involves handling multiple systems, both inside and outside the company, and dealing with service providers for service / system expansion.
Also, the role is responsible for resolving customer compliance charges and return chargeback reconciliation.
• Oversee entire order processing procedures, from order acceptance to shipping to invoicing; dealing with over 80 customer accounts with different requirements and settings
• Manage return (RMA) process - RMA authorization, product receipt at warehouse, verification, return order processing, and payment reconciliation
• Responsible for freight cost management, including choosing the most economical freight method before shipping, invoice management, and cost analysis
• In charge of multiple business systems, including ERP / WMS / EDI / Salesforce / Customer accounts / etc.; oversee data alignment / accuracy as well as reporting
• In charge of connection with software and service providers, to improve system functionality and / or establish new systems
• Responsible for customer payment deduction analysis & solutions, delivery performance analysis, and reports
What you'll bring to the table :
• Bachelor's degree required; Computer Science major preferred
• 2 years experience in order processing / shipping related positions
• 1-year experience in warehouse
• 1-year experience in supervising role
• Experience with major SAP / ERP / CRM and WMS systems
• Experience with EDI and database
• Proficient in MS Suite Software - Excel & Access, VBA is a plus
• Experience with building software is a plus
• Familiar with freight-related tasks
• Familiar with basic accounting terms and concept
Benefits
TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive.
While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we're looking for people to directly influence the success of our U.S. business.
Feel a connection? Send us your resume and a cover letter telling us why you believe you're the right fit for our team. For more details and to apply for this position, visit us at www.
tp-link.com - You can also email your resume directly to heather.becker tp-link.com - Please include Sales Operations Manager in the subject field.
We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M / F / D / V.
Last updated : 2023-02-24 Show more details...
TP-Link is the world's number one provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect...
Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products.
Spacious and modern, our Chino Hills location creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, we provide all employees with fully paid medical, dental and vision insurance, also contribute to their 401k funds.
Requirements
What we're looking for :
Sales Operations Manager is the central role of sales processing, responsible for entire sales / return order processing, from order receipt / confirmation to billing the customer to handle returns.
It involves handling multiple systems, both inside and outside the company, and dealing with service providers for service / system expansion.
Also, the role is responsible for resolving customer compliance charges and return chargeback reconciliation.
• Oversee entire order processing procedures, from order acceptance to shipping to invoicing; dealing with over 80 customer accounts with different requirements and settings
• Manage return (RMA) process - RMA authorization, product receipt at warehouse, verification, return order processing, and payment reconciliation
• Responsible for freight cost management, including choosing the most economical freight method before shipping, invoice management, and cost analysis
• In charge of multiple business systems, including ERP / WMS / EDI / Salesforce / Customer accounts / etc.; oversee data alignment / accuracy as well as reporting
• In charge of connection with software and service providers, to improve system functionality and / or establish new systems
• Responsible for customer payment deduction analysis & solutions, delivery performance analysis, and reports
What you'll bring to the table :
• Bachelor's degree required; Computer Science major preferred
• 2 years experience in order processing / shipping related positions
• 1-year experience in warehouse
• 1-year experience in supervising role
• Experience with major SAP / ERP / CRM and WMS systems
• Experience with EDI and database
• Proficient in MS Suite Software - Excel & Access, VBA is a plus
• Experience with building software is a plus
• Familiar with freight-related tasks
• Familiar with basic accounting terms and concept
Benefits
TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive.
While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we're looking for people to directly influence the success of our U.S. business.
Feel a connection? Send us your resume and a cover letter telling us why you believe you're the right fit for our team. For more details and to apply for this position, visit us at www.
tp-link.com - You can also email your resume directly to heather.becker tp-link.com - Please include Sales Operations Manager in the subject field.
We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M / F / D / V.
Last updated : 2023-02-24 Show more details...
via LinkedIn
schedule_type: Full-time
TP-Link USA is currently seeking a Customer Support Engineer, B2B
TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products. TP-Link networking and... smart home products and services make daily lives
TP-Link USA is currently seeking a Customer Support Engineer, B2B
TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products. TP-Link networking and... smart home products and services make daily lives simple and secure.
Spacious and modern, our new Irvine location creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, we provide all employees with fully paid medical, dental and vision insurance, and also contribute to their 401k funds. We have a robust benefits package, including over four weeks of PTO per year bi-annual pay increases. We strive to create an inclusive environment that provides opportunities for career development and advancement. We offer health & wellness benefits, including free gym membership, quarterly team building events and more. Come join our team!
What we’re looking for:
As a Customer Support Engineer, you are responsible for supporting B2B customers’ questions related to product selection, features, trouble shooting and installation A successful candidate has good network knowledge, customer support communication skills, strong ownership making things happen. Our team collaborates with clients to understand their challenges and solutions. You will work to become a trusted advisor for our clients enabling you to build confidence in TP-Link’s technology infrastructure.
What your future looks like:
• Knowledge base on networking and/or IT experience IT help desk or IT manager experience is a good fit.
• Understanding business scenarios of WIFI installations, such as hospitality, restaurant, venues, etc)
• Communicating directly with external customers via phone, email or chat to better understand customer reported issues
• Focus on always providing exceptional customer service
• Triage all reported customer technical support issues - Collaborate with cross functional internal teams to ensure that issues are resolved effectively and efficiently.
• Collaborate with the product team to identify and communicate service trends to drive sales goals
• Assist customers in understanding how to appropriately use and configure supported application features and functionality
• Assist with application testing activities and troubleshooting for our products
• Assist with support documentation as needed
• Ability to obtain an in-depth understanding of application functionality and the business processes supported by these applications
• Develop new and maintain existing knowledge-base articles
• Liaising with those developing products/services to gain an in-depth knowledge that you can relate to customers – and to let them in on user behavior and/or any potential changes clients would like
• Conducting research into the industry – including competitor research
• Potentially considering new markets or clients to contact, based on your knowledge of both the products/services and their users.
• Experience working in highly collaborative environments
• Ability to manage a project, work to deadlines, and prioritize between competing demand
Requirements
• 2+ years of experience is preferred.
• A Bachelor of Sciences or engineering Degree; or related field is preferred.
• Background in Networking strongly preferred.
• Based in Southern California, able to work in Irvine office.
• Must possess excellent verbal and written communication skills.
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experience preferred.
Benefits
What we’re all about:
TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. As we grow and shape our team, we’re looking for people to directly influence the success of our U.S. business.
Feel a connection? Send us your resume and a cover letter telling us why you believe you’re the right fit for our team.
We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M/F/D/V Show more details...
TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products. TP-Link networking and... smart home products and services make daily lives simple and secure.
Spacious and modern, our new Irvine location creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, we provide all employees with fully paid medical, dental and vision insurance, and also contribute to their 401k funds. We have a robust benefits package, including over four weeks of PTO per year bi-annual pay increases. We strive to create an inclusive environment that provides opportunities for career development and advancement. We offer health & wellness benefits, including free gym membership, quarterly team building events and more. Come join our team!
What we’re looking for:
As a Customer Support Engineer, you are responsible for supporting B2B customers’ questions related to product selection, features, trouble shooting and installation A successful candidate has good network knowledge, customer support communication skills, strong ownership making things happen. Our team collaborates with clients to understand their challenges and solutions. You will work to become a trusted advisor for our clients enabling you to build confidence in TP-Link’s technology infrastructure.
What your future looks like:
• Knowledge base on networking and/or IT experience IT help desk or IT manager experience is a good fit.
• Understanding business scenarios of WIFI installations, such as hospitality, restaurant, venues, etc)
• Communicating directly with external customers via phone, email or chat to better understand customer reported issues
• Focus on always providing exceptional customer service
• Triage all reported customer technical support issues - Collaborate with cross functional internal teams to ensure that issues are resolved effectively and efficiently.
• Collaborate with the product team to identify and communicate service trends to drive sales goals
• Assist customers in understanding how to appropriately use and configure supported application features and functionality
• Assist with application testing activities and troubleshooting for our products
• Assist with support documentation as needed
• Ability to obtain an in-depth understanding of application functionality and the business processes supported by these applications
• Develop new and maintain existing knowledge-base articles
• Liaising with those developing products/services to gain an in-depth knowledge that you can relate to customers – and to let them in on user behavior and/or any potential changes clients would like
• Conducting research into the industry – including competitor research
• Potentially considering new markets or clients to contact, based on your knowledge of both the products/services and their users.
• Experience working in highly collaborative environments
• Ability to manage a project, work to deadlines, and prioritize between competing demand
Requirements
• 2+ years of experience is preferred.
• A Bachelor of Sciences or engineering Degree; or related field is preferred.
• Background in Networking strongly preferred.
• Based in Southern California, able to work in Irvine office.
• Must possess excellent verbal and written communication skills.
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experience preferred.
Benefits
What we’re all about:
TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. As we grow and shape our team, we’re looking for people to directly influence the success of our U.S. business.
Feel a connection? Send us your resume and a cover letter telling us why you believe you’re the right fit for our team.
We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M/F/D/V Show more details...
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