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via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
FLS Transportation Service is currently seeking a Transportation Brokerage Track & Trace Representative to join our rapidly growing organization. This opportunity with be on site at our Chicago location. NO REMOTE WORK
THIS INDIVIDUAL MUST BE FLUENT IN SPANISH/ENGLISH...
Responsibilities:
• Tracking drivers from point of origin to destination ensuring that they are on schedule for the pick-up and delivery appointments for Mexico loads;
• Assist
FLS Transportation Service is currently seeking a Transportation Brokerage Track & Trace Representative to join our rapidly growing organization. This opportunity with be on site at our Chicago location. NO REMOTE WORK
THIS INDIVIDUAL MUST BE FLUENT IN SPANISH/ENGLISH...
Responsibilities:
• Tracking drivers from point of origin to destination ensuring that they are on schedule for the pick-up and delivery appointments for Mexico loads;
• Assist carriers with any issues or delays encountered throughout the shipment life cycle(advising appropriate account manager and when necessary the customer);
• Communicating issues or delays to the Operations Team and providing solutions whenever possible in order to maintain the highest customer satisfaction;
• Verifying customer delivery requirements are being met in a satisfactory manner;
• Utilizing our in-house programs and online outlets to provide our customers with the most up-to-date status.
Requirements:
• Excellent organizational skills, with the ability to handle multiple priorities and deadlines;
• Demonstrated ability to stay current and accurately interpret industry trends;
• Excellent customer service, communication, and computer skills (Microsoft Word, Excel, and data entry systems);
• Strong attention to detail and effective critical thinking.
4 reasons why this is a great opportunity for the right individual:
• Product- We’re the #1 3PL for cross-border freight between US and Canada and we’re #23 on the Transport Topics index of largest 3PLs in North America. Our services solve a real market need relative to the capacity shortage for freight carriers in North America. Our network of 54,000 carriers & 400,000 trucks is a great asset for our clients. Simply put, we solve a “must have” need.
• Market– The transportation industry is hot. The 3PL sector represents a $200B business that is expected to grow 21% in next 10 years. The market response to FLS has been phenomenal. We have a who’s who roster of clients and we continue to hit new growth highs every year.
• People- Smart, fun and experienced. Our leaders know the business and care about culture and it shows in everything we do. We have a great work environment, great benefits, and solid opportunity for recognition and advancement.
• Plan – We’re a profitable 34-year-old company that is backed by a motivated private equity firm. We have the audacious goal to grow from $500M to $2B over in the next 5 years through organic growth and acquisition. We’re driven by a solid foundation and favorable market conditions Show more details...
THIS INDIVIDUAL MUST BE FLUENT IN SPANISH/ENGLISH...
Responsibilities:
• Tracking drivers from point of origin to destination ensuring that they are on schedule for the pick-up and delivery appointments for Mexico loads;
• Assist carriers with any issues or delays encountered throughout the shipment life cycle(advising appropriate account manager and when necessary the customer);
• Communicating issues or delays to the Operations Team and providing solutions whenever possible in order to maintain the highest customer satisfaction;
• Verifying customer delivery requirements are being met in a satisfactory manner;
• Utilizing our in-house programs and online outlets to provide our customers with the most up-to-date status.
Requirements:
• Excellent organizational skills, with the ability to handle multiple priorities and deadlines;
• Demonstrated ability to stay current and accurately interpret industry trends;
• Excellent customer service, communication, and computer skills (Microsoft Word, Excel, and data entry systems);
• Strong attention to detail and effective critical thinking.
4 reasons why this is a great opportunity for the right individual:
• Product- We’re the #1 3PL for cross-border freight between US and Canada and we’re #23 on the Transport Topics index of largest 3PLs in North America. Our services solve a real market need relative to the capacity shortage for freight carriers in North America. Our network of 54,000 carriers & 400,000 trucks is a great asset for our clients. Simply put, we solve a “must have” need.
• Market– The transportation industry is hot. The 3PL sector represents a $200B business that is expected to grow 21% in next 10 years. The market response to FLS has been phenomenal. We have a who’s who roster of clients and we continue to hit new growth highs every year.
• People- Smart, fun and experienced. Our leaders know the business and care about culture and it shows in everything we do. We have a great work environment, great benefits, and solid opportunity for recognition and advancement.
• Plan – We’re a profitable 34-year-old company that is backed by a motivated private equity firm. We have the audacious goal to grow from $500M to $2B over in the next 5 years through organic growth and acquisition. We’re driven by a solid foundation and favorable market conditions Show more details...
via CareerBuilder
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
LOCATION 2006 Route 130 North Burlington NJ US 08016
Overview
...
If you want an exciting job with one of the largest off-price retailers in the nation, join Burlington Stores, Inc. team as a Logistics Track and Trace Analyst! This position interacts with individuals at many levels of the organization and will work both independently and in conjunction with other internal and external stakeholders. Performs key functions that directly impact our DCs
LOCATION 2006 Route 130 North Burlington NJ US 08016
Overview
...
If you want an exciting job with one of the largest off-price retailers in the nation, join Burlington Stores, Inc. team as a Logistics Track and Trace Analyst! This position interacts with individuals at many levels of the organization and will work both independently and in conjunction with other internal and external stakeholders. Performs key functions that directly impact our DCs having the right product at the right time to get out to our stores to sell to our customers. Actively supports initiatives, projects, and strategies with focus on on-going performance improvement.
Responsibilities:
Responsible for the track & trace of inbound freight shipments from multiple vendor distribution centers to Burlington’s DC campuses.
Perform tracking of domestic shipments and be responsible to ensure purchase orders are routed/appointed on time then picked up and shipped to our one of our DC campuses.
Partnership with merchandise vendors, domestic carriers, and DC locations to ensure timely pick up & deliveries.
Assist merchants by providing support and analysis as needed or requested in regard to the whereabouts of their merchandise.
Exercises discretion and independent judgement throughout daily operations and escalates issues that may cause delays in shipments.
Communicate critical information to internal and external partners in clear, concise, and professional manner.
Proactively identify problems and swiftly implement the appropriate solutions; ability to make real time decisions with little guidance.
Analyze and monitor performance and KPI monitoring. Ability to understand & manage data reports while owning performance metrics that drive business results.
Compile and present data analysis to management or merchants; measure performance criteria for all carriers and vendors, as well as performance metrics for internal evaluation.
Responsible for coordinating, preparing and driving recap meetings in PowerPoint and Excel with all level of our merchants and Supply Chain leaders
Build and maintain relationship with key personnel with their assigned vendors.
Hold meetings with the vendor’s teams via phone or WebEx to flush out any issues or concerns, or just to coordinate timely shipments.
Recap KPI and scorecards while discussing opportunities for improvement.
Qualifications:
BA or BS Degree preferred.
1-3 years of Logistics and/or Supply Chain related experience.
Ability to interact with all levels, vendors, carriers, 3rd party providers and internal stakeholders.
Familiar with performance management; including scorecards, root cause analysis and corrective action planning.
Knowledge of Microsoft packages including Excel, Word and PowerPoint needed.
Advanced data analysis and data visualization
Flexible work schedule that may be required during peak season for non-standard work hours.
Quick critical thinking and problem-solving abilities
Ability to work in a fast-paced environment
Come join our team. You’re going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
#LI-SD1
Pay Range - $50,000-$52,000
Posting Number 2023-195227
Location US-NJ-Burlington
Address 2006 Route 130 North
Zip Code 08016
Workplace Type Hybrid
Position Type Regular Full-Time
Career Site Category Corporate
Position Category Supply Chain
Evergreen Yes Show more details...
Overview
...
If you want an exciting job with one of the largest off-price retailers in the nation, join Burlington Stores, Inc. team as a Logistics Track and Trace Analyst! This position interacts with individuals at many levels of the organization and will work both independently and in conjunction with other internal and external stakeholders. Performs key functions that directly impact our DCs having the right product at the right time to get out to our stores to sell to our customers. Actively supports initiatives, projects, and strategies with focus on on-going performance improvement.
Responsibilities:
Responsible for the track & trace of inbound freight shipments from multiple vendor distribution centers to Burlington’s DC campuses.
Perform tracking of domestic shipments and be responsible to ensure purchase orders are routed/appointed on time then picked up and shipped to our one of our DC campuses.
Partnership with merchandise vendors, domestic carriers, and DC locations to ensure timely pick up & deliveries.
Assist merchants by providing support and analysis as needed or requested in regard to the whereabouts of their merchandise.
Exercises discretion and independent judgement throughout daily operations and escalates issues that may cause delays in shipments.
Communicate critical information to internal and external partners in clear, concise, and professional manner.
Proactively identify problems and swiftly implement the appropriate solutions; ability to make real time decisions with little guidance.
Analyze and monitor performance and KPI monitoring. Ability to understand & manage data reports while owning performance metrics that drive business results.
Compile and present data analysis to management or merchants; measure performance criteria for all carriers and vendors, as well as performance metrics for internal evaluation.
Responsible for coordinating, preparing and driving recap meetings in PowerPoint and Excel with all level of our merchants and Supply Chain leaders
Build and maintain relationship with key personnel with their assigned vendors.
Hold meetings with the vendor’s teams via phone or WebEx to flush out any issues or concerns, or just to coordinate timely shipments.
Recap KPI and scorecards while discussing opportunities for improvement.
Qualifications:
BA or BS Degree preferred.
1-3 years of Logistics and/or Supply Chain related experience.
Ability to interact with all levels, vendors, carriers, 3rd party providers and internal stakeholders.
Familiar with performance management; including scorecards, root cause analysis and corrective action planning.
Knowledge of Microsoft packages including Excel, Word and PowerPoint needed.
Advanced data analysis and data visualization
Flexible work schedule that may be required during peak season for non-standard work hours.
Quick critical thinking and problem-solving abilities
Ability to work in a fast-paced environment
Come join our team. You’re going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
#LI-SD1
Pay Range - $50,000-$52,000
Posting Number 2023-195227
Location US-NJ-Burlington
Address 2006 Route 130 North
Zip Code 08016
Workplace Type Hybrid
Position Type Regular Full-Time
Career Site Category Corporate
Position Category Supply Chain
Evergreen Yes Show more details...
via Salary.com
schedule_type: Full-time
Position: Track and Trace
About Us...
American Diamond Logistics (ADL) is a fully licensed Domestic and International third-party logistics (3PL) provider specializing in FTL and LTL shipments through Dry Vans, Refrigerated Trucks, Flat Beds, and Intermodal providers along with Air Freight/Ocean coverage for international markets. ADL prides itself on getting back to the basics—treating folks the right way, customers and vendors alike, while working
Position: Track and Trace
About Us...
American Diamond Logistics (ADL) is a fully licensed Domestic and International third-party logistics (3PL) provider specializing in FTL and LTL shipments through Dry Vans, Refrigerated Trucks, Flat Beds, and Intermodal providers along with Air Freight/Ocean coverage for international markets. ADL prides itself on getting back to the basics—treating folks the right way, customers and vendors alike, while working hard on each and every shipment we handle to assure our customers that their freight is in good hands.
We are looking for a track and trace role that is ready to join a fast pace team that has been experiencing rapid growth. This position will collaborate with multiple departments to facilitate the tracing and management of shipments throughout their movement. If you are ready to join an employee-first, passionate team we want to hear from you!
Responsibilities
· Track, trace, and monitor ADL shipments by communicating directly with carriers.
· Consistently update driver's locations updated in ADL’s TMS
· Reschedule loads that have been delayed In-transit
· Assist in resolving in-transit issues with freight.
· Document and communicate service failures in ADL’s TMS.
· Compile data and complete daily delivery reports.
· Collect transportation related documents from carriers.
· Communicate issues with co-workers and managers.
Experience
· High school or equivalent (Preferred)
· 1 years of Transportation or Logistics industry experience preferred.
· Ability to organize and prioritize workload; ability to meet deadlines.
· Must have demonstrated critical thinking skills and be process oriented.
· Possess strong communication skills (both oral and written).
· Computer literate
· Organized: Must be highly organized, can multi-task, has good time management skills, and attention to detail.
· Interpersonal: Must possess strong interpersonal skills (both verbal and written).
· Self-motivation: Having a positive attitude, a strong sense of urgency, and the initiative to work independently.
· Conflict resolution: Have strong interpersonal skills and the ability to establish a rapport with others. Know how to be persuasive with the ability to stay calm.
This position offers a competitive base salary.
Job Type: Full-time
Pay: From $35,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• 5x8
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
Ability to commute/relocate:
• Fort Worth, TX: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location Show more details...
About Us...
American Diamond Logistics (ADL) is a fully licensed Domestic and International third-party logistics (3PL) provider specializing in FTL and LTL shipments through Dry Vans, Refrigerated Trucks, Flat Beds, and Intermodal providers along with Air Freight/Ocean coverage for international markets. ADL prides itself on getting back to the basics—treating folks the right way, customers and vendors alike, while working hard on each and every shipment we handle to assure our customers that their freight is in good hands.
We are looking for a track and trace role that is ready to join a fast pace team that has been experiencing rapid growth. This position will collaborate with multiple departments to facilitate the tracing and management of shipments throughout their movement. If you are ready to join an employee-first, passionate team we want to hear from you!
Responsibilities
· Track, trace, and monitor ADL shipments by communicating directly with carriers.
· Consistently update driver's locations updated in ADL’s TMS
· Reschedule loads that have been delayed In-transit
· Assist in resolving in-transit issues with freight.
· Document and communicate service failures in ADL’s TMS.
· Compile data and complete daily delivery reports.
· Collect transportation related documents from carriers.
· Communicate issues with co-workers and managers.
Experience
· High school or equivalent (Preferred)
· 1 years of Transportation or Logistics industry experience preferred.
· Ability to organize and prioritize workload; ability to meet deadlines.
· Must have demonstrated critical thinking skills and be process oriented.
· Possess strong communication skills (both oral and written).
· Computer literate
· Organized: Must be highly organized, can multi-task, has good time management skills, and attention to detail.
· Interpersonal: Must possess strong interpersonal skills (both verbal and written).
· Self-motivation: Having a positive attitude, a strong sense of urgency, and the initiative to work independently.
· Conflict resolution: Have strong interpersonal skills and the ability to establish a rapport with others. Know how to be persuasive with the ability to stay calm.
This position offers a competitive base salary.
Job Type: Full-time
Pay: From $35,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• 5x8
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
Ability to commute/relocate:
• Fort Worth, TX: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location Show more details...
via Salary.com
schedule_type: Full-time
VIP Logistics, LLC is a family-owned van carrier with offices in Michigan, Texas and Europe. We have been in business for almost 20 years and continue to grow at a steady pace. We are looking to add to our growing Track & Trace Division. This position would be responsible for working with our Operations Team to perform Track & Trace duties across multiple divisions.
This position requires... exceptional organizational skills, accurate data input,
VIP Logistics, LLC is a family-owned van carrier with offices in Michigan, Texas and Europe. We have been in business for almost 20 years and continue to grow at a steady pace. We are looking to add to our growing Track & Trace Division. This position would be responsible for working with our Operations Team to perform Track & Trace duties across multiple divisions.
This position requires... exceptional organizational skills, accurate data input, and the ability to work with Operations in a fast-paced environment.
We have various shifts available, including a weekend / evening shift.
Experience within the Transportation industry is preferred, but not required.
This is a full-time position. Health & Dental benefits are available.
Job Type: Full-time
Benefits:
• Dental insurance
• Health insurance
• Paid time off
Schedule:
• Weekend availability
Ability to commute/relocate:
• Chesterfield, MI 48051: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person Show more details...
This position requires... exceptional organizational skills, accurate data input, and the ability to work with Operations in a fast-paced environment.
We have various shifts available, including a weekend / evening shift.
Experience within the Transportation industry is preferred, but not required.
This is a full-time position. Health & Dental benefits are available.
Job Type: Full-time
Benefits:
• Dental insurance
• Health insurance
• Paid time off
Schedule:
• Weekend availability
Ability to commute/relocate:
• Chesterfield, MI 48051: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person Show more details...
via Salary.com
posted_at: 19 days agoschedule_type: Full-time
ALS is experiencing tremendous growth, investing in new assets, and expanding operations. We are searching for like-minded individuals who are looking to grow an opportunity into a career! The growth and success that ALS has had in recent months are not due to our strategy but are credited to the PEOPLE who execute our strategy!
We are seeking a highly organized and detail-oriented individual to... join our team as a Track and Trace Specialist. As
ALS is experiencing tremendous growth, investing in new assets, and expanding operations. We are searching for like-minded individuals who are looking to grow an opportunity into a career! The growth and success that ALS has had in recent months are not due to our strategy but are credited to the PEOPLE who execute our strategy!
We are seeking a highly organized and detail-oriented individual to... join our team as a Track and Trace Specialist. As a Track and Trace Specialist, your primary responsibility will be to accurately track and monitor load shipments, ensuring smooth operations throughout the logistics process. This is a great entry-level position to get a handle on how ALS operates and to learn the industry!
Key Responsibilities:
• Utilize tracking systems and tools to monitor the movement of shipments and identify any potential issues or delays.
• Follow our established escalation process to address and resolve any shipment-related issues promptly.
• Collaborate closely with team members, including logistics coordinators and drivers, to ensure effective communication and alignment.
• Accurately update our internal systems and databases to reflect the current status and location of shipments.
• Generate reports and provide regular updates to management regarding the progress and status of shipments.
• Proactively identify areas for improvement in the tracking and tracing process and propose actionable solutions.
Qualifications and Skills:
• Strong attention to detail and the ability to identify discrepancies or irregularities in tracking information.
• Excellent communication skills, both written and verbal, to effectively collaborate with team members and stakeholders.
• Preferred proficiency in using tracking systems, databases, and other relevant software.
• Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
• Problem-solving mindset and the ability to navigate through challenges and find suitable resolutions.
• Knowledge of supply chain processes and logistics terminology is a plus.
• A high level of professionalism, integrity, and a customer-centric approach.
We Offer You:
• An office environment with weekly themes and events that build our office culture.
• Collaborative team environment with daily team meetings, software tools, and support structure.
• Proven onboarding and ramp plan to train you for success in this business-critical role.
• Experienced management team who started in similar roles as this one and understand the value you bring to our ALS family.
• Hourly rate with up to $500 monthly commission structure, paid time off, 401k automatic contribution, and a company-paid health benefits program.
Our Culture: We truly believe that we are all a family working towards one common goal: The success of ALS and the success of our employees. We want to see if you have what it takes to become a member and create your own Epic journey through ALS. We incorporate a work hard play hard culture, whether that includes being appreciated in our morning standup for our weekly Top Dog awards for going above and beyond, or grilling burgers outside for our Friday lunches. We are constantly looking for ways to make our office a second home. If you think you have what it takes to become an ALS Gladiator, then we want to get to know you today! ALS is a place where there is no such thing as a bad idea Show more details...
We are seeking a highly organized and detail-oriented individual to... join our team as a Track and Trace Specialist. As a Track and Trace Specialist, your primary responsibility will be to accurately track and monitor load shipments, ensuring smooth operations throughout the logistics process. This is a great entry-level position to get a handle on how ALS operates and to learn the industry!
Key Responsibilities:
• Utilize tracking systems and tools to monitor the movement of shipments and identify any potential issues or delays.
• Follow our established escalation process to address and resolve any shipment-related issues promptly.
• Collaborate closely with team members, including logistics coordinators and drivers, to ensure effective communication and alignment.
• Accurately update our internal systems and databases to reflect the current status and location of shipments.
• Generate reports and provide regular updates to management regarding the progress and status of shipments.
• Proactively identify areas for improvement in the tracking and tracing process and propose actionable solutions.
Qualifications and Skills:
• Strong attention to detail and the ability to identify discrepancies or irregularities in tracking information.
• Excellent communication skills, both written and verbal, to effectively collaborate with team members and stakeholders.
• Preferred proficiency in using tracking systems, databases, and other relevant software.
• Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
• Problem-solving mindset and the ability to navigate through challenges and find suitable resolutions.
• Knowledge of supply chain processes and logistics terminology is a plus.
• A high level of professionalism, integrity, and a customer-centric approach.
We Offer You:
• An office environment with weekly themes and events that build our office culture.
• Collaborative team environment with daily team meetings, software tools, and support structure.
• Proven onboarding and ramp plan to train you for success in this business-critical role.
• Experienced management team who started in similar roles as this one and understand the value you bring to our ALS family.
• Hourly rate with up to $500 monthly commission structure, paid time off, 401k automatic contribution, and a company-paid health benefits program.
Our Culture: We truly believe that we are all a family working towards one common goal: The success of ALS and the success of our employees. We want to see if you have what it takes to become a member and create your own Epic journey through ALS. We incorporate a work hard play hard culture, whether that includes being appreciated in our morning standup for our weekly Top Dog awards for going above and beyond, or grilling burgers outside for our Friday lunches. We are constantly looking for ways to make our office a second home. If you think you have what it takes to become an ALS Gladiator, then we want to get to know you today! ALS is a place where there is no such thing as a bad idea Show more details...
via Salary.com
schedule_type: Full-time
Track and Trace Coordinator Night Shift
Ability to track loads and communicate with customer.
Great computer skills...
There are numerous computer programs to aid dispatchers in their job, but much of the work requires good intuition and knowledge of the industry. A strong dispatcher does much more than manage the phone. You need to position yourself as a reliable point of contact that can successfully balance drivers and customer requirements. This
Track and Trace Coordinator Night Shift
Ability to track loads and communicate with customer.
Great computer skills...
There are numerous computer programs to aid dispatchers in their job, but much of the work requires good intuition and knowledge of the industry. A strong dispatcher does much more than manage the phone. You need to position yourself as a reliable point of contact that can successfully balance drivers and customer requirements. This can be a complicated and frustrating logistical process and requires a good deal of planning and patience. It’s also very important to be focused on the job from start to finish; there is little downtime and you’ll be taking calls and managing routes all day. For this reason, you must be highly organized and able to handle high amounts of stress.
Besides these vital skills, it is important that truck dispatchers possess the following abilities:
• Strong communication and customer service skills.
• Work independently, with little or no supervision, and be a Team Player.
• Time management skills.
• Use a multi-line phone system.
• Proficient in Excel, Word, Outlook, and Windows-based software.
• Familiar with the McLeod transportation system.
• Strong abilities with ELD requirements especially Samsara.
• Always polite and courteous to Drivers, Customers, and Brokers.
• Complete knowledge in the transportation industry.
About J Sanders Trucking
When you've got a load to move, you want it done right – know that at J Sanders Trucking LLC, with more than a century of combined experienced in the freight industry, you can focus on your business, instead of finding yourself overwhelmed and worried about your load Show more details...
Ability to track loads and communicate with customer.
Great computer skills...
There are numerous computer programs to aid dispatchers in their job, but much of the work requires good intuition and knowledge of the industry. A strong dispatcher does much more than manage the phone. You need to position yourself as a reliable point of contact that can successfully balance drivers and customer requirements. This can be a complicated and frustrating logistical process and requires a good deal of planning and patience. It’s also very important to be focused on the job from start to finish; there is little downtime and you’ll be taking calls and managing routes all day. For this reason, you must be highly organized and able to handle high amounts of stress.
Besides these vital skills, it is important that truck dispatchers possess the following abilities:
• Strong communication and customer service skills.
• Work independently, with little or no supervision, and be a Team Player.
• Time management skills.
• Use a multi-line phone system.
• Proficient in Excel, Word, Outlook, and Windows-based software.
• Familiar with the McLeod transportation system.
• Strong abilities with ELD requirements especially Samsara.
• Always polite and courteous to Drivers, Customers, and Brokers.
• Complete knowledge in the transportation industry.
About J Sanders Trucking
When you've got a load to move, you want it done right – know that at J Sanders Trucking LLC, with more than a century of combined experienced in the freight industry, you can focus on your business, instead of finding yourself overwhelmed and worried about your load Show more details...
via Salary.com
posted_at: 5 days agoschedule_type: Full-time
About Progressive Freight:
Progressive Freight isn't just a Third-Party Logistics provider; we are a growing, family-owned company deeply rooted in faith, community, and fostering the professional growth of our employees. Recognized among the Inc. 5000, our strong credit history underscores our commitment to stability and providing top-notch logistical services to our customers...
Job Description:
We're seeking an Account Manager / Track and Trace
About Progressive Freight:
Progressive Freight isn't just a Third-Party Logistics provider; we are a growing, family-owned company deeply rooted in faith, community, and fostering the professional growth of our employees. Recognized among the Inc. 5000, our strong credit history underscores our commitment to stability and providing top-notch logistical services to our customers...
Job Description:
We're seeking an Account Manager / Track and Trace Coordinator with a passion for customer service and a keen interest in the logistics industry. This role offers a unique opportunity to learn the ins and outs of freight logistics while honing your customer relationship skills. Even if you're new to the industry, if you have great communication skills, a knack for organization, and a customer-first mindset, you might be the perfect fit for our team.
About You:
• You're adept at multitasking, managing competing demands, and dealing with changes.
• You have strong interpersonal and communication skills.
• You're familiar with MS Office, MS Outlook, and MS Excel.
• You pay attention to detail and strive for accuracy in your work.
• You're capable of meeting deadlines and performing accurate work with guidance.
• You thrive in a dynamic, fast-paced environment.
Benefits:
• Comprehensive benefits package, including Vision, Dental, Health, Life, and Disability Insurance.
• Generous PTO and Paid Holidays.
• Robust 401k plan.
• Real opportunities for career advancement.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
• Weekend availability
Ability to commute/relocate:
• Thomasville, GA 31792: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
• Computer skills: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Data entry: 1 year (Preferred)
Work Location: In person Show more details...
Progressive Freight isn't just a Third-Party Logistics provider; we are a growing, family-owned company deeply rooted in faith, community, and fostering the professional growth of our employees. Recognized among the Inc. 5000, our strong credit history underscores our commitment to stability and providing top-notch logistical services to our customers...
Job Description:
We're seeking an Account Manager / Track and Trace Coordinator with a passion for customer service and a keen interest in the logistics industry. This role offers a unique opportunity to learn the ins and outs of freight logistics while honing your customer relationship skills. Even if you're new to the industry, if you have great communication skills, a knack for organization, and a customer-first mindset, you might be the perfect fit for our team.
About You:
• You're adept at multitasking, managing competing demands, and dealing with changes.
• You have strong interpersonal and communication skills.
• You're familiar with MS Office, MS Outlook, and MS Excel.
• You pay attention to detail and strive for accuracy in your work.
• You're capable of meeting deadlines and performing accurate work with guidance.
• You thrive in a dynamic, fast-paced environment.
Benefits:
• Comprehensive benefits package, including Vision, Dental, Health, Life, and Disability Insurance.
• Generous PTO and Paid Holidays.
• Robust 401k plan.
• Real opportunities for career advancement.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
• Weekend availability
Ability to commute/relocate:
• Thomasville, GA 31792: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
• Computer skills: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Data entry: 1 year (Preferred)
Work Location: In person Show more details...
via Smyrna, TN - Geebo
posted_at: 3 days agoschedule_type: Full-timesalary: 20–28 an hour
Open up to the Possibilities!
Working at Purolator International, Inc. is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a subsidiary of Purolator Inc., Canada's largest integrated freight and parcel solutions company with over 50 years of delivering reliable, efficient and cost-effective... shipping to, from and within Canada for more than 210
Open up to the Possibilities!
Working at Purolator International, Inc. is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a subsidiary of Purolator Inc., Canada's largest integrated freight and parcel solutions company with over 50 years of delivering reliable, efficient and cost-effective... shipping to, from and within Canada for more than 210 countries and territories worldwide. We are the leading provider of cross-border logistics between the United States and Canada. Are you open to the possibilities?
PurolatorInternational, Inc.provides a competitive benefits package to employees and their families, including:
• Medical, Dental, Vision, Prescription Drugs (80%
paid by Employer)
• 401K with up to 6% Employer Company Match
• Annual Bonus Incentive Plan
• Tuition Assistance
• Employer Funded Health Savings Account (H.S.A)
• Paid Time Off (Total of 21 days)
Summary
The Client Relationship Representative delivers on the promise Purolator International makes to our customers and our customers make to their customers. This position is the account management primary point of contact for customers for all items related to the pickup, customs clearance, delivery, billing, track/trace, Accounts Receivable, IT, reporting and operations components for the freight customers give to Purolator International.
The primary role and responsibility is to be responsive and accessible to your designated group of customers, as well as to cover for other Customer Specialists within and across the district when needed. This role also supports customers who may call into the line for service.
Location
We are open to this position being placed in one of our south district locations:
Smyrna, TN or Morrisville, NC
Schedule:
Hybrid - Remote and in the office
Monday - Friday, 8:
30am -5:
00pm, 37.5 weekly hours
Responsibilities
• Develop key external relationships with each assigned customer - serve as the day-to-day point of contact/face of PI using both verbal and written communication
• Understand, identify, anticipate, develop, and manage processes and issues which impact or affect internal and external customers
• Reporting & customer facing service reports
• Track and manage weekly service exceptions, end delivery report/late PIN report to ensure accurate internal and external measures of PI's on time performance
• Complete internal and external reports within set deadline
• Track unbilled Accessories; PF Unbilled PRO's; Finalizing HWBs & Determining PWB costs to ensure PI recovers all revenue.
• Monitor each customers aging to reach out to the Collections Analyst to see how can assist when the amount past due
• Develop key internal relationships in the Transportation, Operations, Finance, IT, Sales, and Customer Service areas using both verbal and written communication
• Provide insight and advice to various departments and roles within the organization around PI's customer needs; shipping patterns; challenges, etc.
• Support onboarding process and stabilization of new customers
• Monthly proactive calls to each customer confirming customer satisfaction-determining of future needs, how we can improve/better support their operation
Experience Required
• 2
years progressive experience in a Client Relationship/Support role, where supporting external customers, problem solving and troubleshooting issues is a part of the daily job function
• Successful track record of building internal and external customer relationships
• Identifying, addressing, and resolving problems independently
• Managing daily workload with little supervision; exceptional organizational skills
• Processing information through focused listening, writing, or visual attention
Skills & Abilities Required
• 2
years progressive experience in a related role
• Proficiency in Microsoft Excel
• Ability to manage emotionally charged situations requiring resolution
• High attention to detail as information may be used in the preparation of presentations and/or reports
Purolator International is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.
Purolator International, Inc. is proud to be an EEO/AA employer M/F/D/V. We perform pre-employment background verification checks.
Purolator International depends on our communities for public and business services that are critical to our success. We strive to always give back to the communities we belong to. A key component of the Purolator International's culture is making valuable and charitable contributions as a company, regionally and as individuals.
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and if we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolatorinternational.com.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
Working at Purolator International, Inc. is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a subsidiary of Purolator Inc., Canada's largest integrated freight and parcel solutions company with over 50 years of delivering reliable, efficient and cost-effective... shipping to, from and within Canada for more than 210 countries and territories worldwide. We are the leading provider of cross-border logistics between the United States and Canada. Are you open to the possibilities?
PurolatorInternational, Inc.provides a competitive benefits package to employees and their families, including:
• Medical, Dental, Vision, Prescription Drugs (80%
paid by Employer)
• 401K with up to 6% Employer Company Match
• Annual Bonus Incentive Plan
• Tuition Assistance
• Employer Funded Health Savings Account (H.S.A)
• Paid Time Off (Total of 21 days)
Summary
The Client Relationship Representative delivers on the promise Purolator International makes to our customers and our customers make to their customers. This position is the account management primary point of contact for customers for all items related to the pickup, customs clearance, delivery, billing, track/trace, Accounts Receivable, IT, reporting and operations components for the freight customers give to Purolator International.
The primary role and responsibility is to be responsive and accessible to your designated group of customers, as well as to cover for other Customer Specialists within and across the district when needed. This role also supports customers who may call into the line for service.
Location
We are open to this position being placed in one of our south district locations:
Smyrna, TN or Morrisville, NC
Schedule:
Hybrid - Remote and in the office
Monday - Friday, 8:
30am -5:
00pm, 37.5 weekly hours
Responsibilities
• Develop key external relationships with each assigned customer - serve as the day-to-day point of contact/face of PI using both verbal and written communication
• Understand, identify, anticipate, develop, and manage processes and issues which impact or affect internal and external customers
• Reporting & customer facing service reports
• Track and manage weekly service exceptions, end delivery report/late PIN report to ensure accurate internal and external measures of PI's on time performance
• Complete internal and external reports within set deadline
• Track unbilled Accessories; PF Unbilled PRO's; Finalizing HWBs & Determining PWB costs to ensure PI recovers all revenue.
• Monitor each customers aging to reach out to the Collections Analyst to see how can assist when the amount past due
• Develop key internal relationships in the Transportation, Operations, Finance, IT, Sales, and Customer Service areas using both verbal and written communication
• Provide insight and advice to various departments and roles within the organization around PI's customer needs; shipping patterns; challenges, etc.
• Support onboarding process and stabilization of new customers
• Monthly proactive calls to each customer confirming customer satisfaction-determining of future needs, how we can improve/better support their operation
Experience Required
• 2
years progressive experience in a Client Relationship/Support role, where supporting external customers, problem solving and troubleshooting issues is a part of the daily job function
• Successful track record of building internal and external customer relationships
• Identifying, addressing, and resolving problems independently
• Managing daily workload with little supervision; exceptional organizational skills
• Processing information through focused listening, writing, or visual attention
Skills & Abilities Required
• 2
years progressive experience in a related role
• Proficiency in Microsoft Excel
• Ability to manage emotionally charged situations requiring resolution
• High attention to detail as information may be used in the preparation of presentations and/or reports
Purolator International is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.
Purolator International, Inc. is proud to be an EEO/AA employer M/F/D/V. We perform pre-employment background verification checks.
Purolator International depends on our communities for public and business services that are critical to our success. We strive to always give back to the communities we belong to. A key component of the Purolator International's culture is making valuable and charitable contributions as a company, regionally and as individuals.
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and if we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolatorinternational.com.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Salary.com
posted_at: 24 days agoschedule_type: Full-time
acking personnel are responsible for the daily monitoring of outbound shipments from shipping origin through delivery to the final destination. This main focus is to ensure on time delivery to the final destination. This position has a direct impact on our ability to meet our customer’s expectation and is a key component in achieving customer satisfaction. Track & Trace personnel must excel at... maintaining proper communication channels between
acking personnel are responsible for the daily monitoring of outbound shipments from shipping origin through delivery to the final destination. This main focus is to ensure on time delivery to the final destination. This position has a direct impact on our ability to meet our customer’s expectation and is a key component in achieving customer satisfaction. Track & Trace personnel must excel at... maintaining proper communication channels between our carrier base, internal customers, and our clients.
Responsibilities and Duties
• Report location on all active shipments
• Reschedule delayed loads
• Assist in resolving transit issues with freight.
• Log and report service failures.
• Verify and document accessorial charges.
• Compile data and complete daily delivery reports.
• Collect transportation related documents from customers.
• Communicate issues with co workers and managers.
Qualifications and Skills
• Excellent interpersonal and communication skills.
• Ability to problem solve and prioritize issues quickly.
• Ability to work in fast pace environment.
• Must possess strong computer skills. (MS Office programs Excel, Word, Outlook)
• Must have 2 years of experience in tracking & tracking.
Job Type: Full-time
Pay: $35,000.00 - $55,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overnight shift
• Weekend availability
Ability to commute/relocate:
• Tracy, CA 95304: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Customer service: 1 year (Preferred)
Work Location: In person Show more details...
Responsibilities and Duties
• Report location on all active shipments
• Reschedule delayed loads
• Assist in resolving transit issues with freight.
• Log and report service failures.
• Verify and document accessorial charges.
• Compile data and complete daily delivery reports.
• Collect transportation related documents from customers.
• Communicate issues with co workers and managers.
Qualifications and Skills
• Excellent interpersonal and communication skills.
• Ability to problem solve and prioritize issues quickly.
• Ability to work in fast pace environment.
• Must possess strong computer skills. (MS Office programs Excel, Word, Outlook)
• Must have 2 years of experience in tracking & tracking.
Job Type: Full-time
Pay: $35,000.00 - $55,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overnight shift
• Weekend availability
Ability to commute/relocate:
• Tracy, CA 95304: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Customer service: 1 year (Preferred)
Work Location: In person Show more details...
via Indeed
posted_at: 4 days agoschedule_type: Full-time
JOB SUMMARY:
The Logistics Tracking Rep is responsible for establishing and maintaining profitable relationships with internal and external customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. This position reports directly to the Operations Manager (JXG...
ESSENTIAL DUTIES & RESPONSIBILITIES:
· Track and trace all shipments
JOB SUMMARY:
The Logistics Tracking Rep is responsible for establishing and maintaining profitable relationships with internal and external customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. This position reports directly to the Operations Manager (JXG...
ESSENTIAL DUTIES & RESPONSIBILITIES:
· Track and trace all shipments and load statuses.
· Processes EDI as required (key account/OEM).
· Update and maintain transportation management and operation systems.
· Proactively identify problems and swiftly implement the appropriate solutions.
· Coordinate deliveries with carriers.
· Prioritizes tasks and workload to focus on issues that directly impact quality and service performance.
· Adhere to company standards on customer satisfaction, accuracy, and timeliness.
· Proactively identify problems and swiftly implement the appropriate solutions.
· Answer all customer inquiries in accordance with the customer satisfaction standards.
· Further increase customer satisfaction and business share through proactive and regular contact.
· Provide complex problem resolution and provide guidance to others.
· Utilize specialized industry and company computer systems and procedures, reference materials/documentation and personal industry knowledge to process client shipments.
· Maintains regular, timely, and consistent attendance at work.
· Flexibility to work overtime as needed.
· Must always demonstrate professional behavior.
· Perform other duties as assigned.
Knowledge/Skills/Abilities:
· Strong customer service (preferably from a logistics background involving phone experience, pricing, quotes, conflict resolution/problem solving).
· AS400, Pegasus, or Oracle (OTM) experience.
· Proficient with computer and Microsoft Office applications.
· Excellent data entry/keyboard skills.
· Strong interpersonal skills to effectively interact with internal and external customers.
· Excellent problem-solving skills with the ability to seek alternative solutions.
· Self-directed, displays initiative, and can work independently.
· Organizational and time management skills.
· Team player with proven ability to work under pressure.
· Strong attention to detail with excellent follow-up.
· Excellent communications skills, both written and oral.
· Strong knowledge of customer service principles & practices.
· Must be fluent in English.
EDUCATION REQUIRED:
· High School Diploma/GED required.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Supplemental pay types:
• Bonus pay
Work Location: In person Show more details...
The Logistics Tracking Rep is responsible for establishing and maintaining profitable relationships with internal and external customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. This position reports directly to the Operations Manager (JXG...
ESSENTIAL DUTIES & RESPONSIBILITIES:
· Track and trace all shipments and load statuses.
· Processes EDI as required (key account/OEM).
· Update and maintain transportation management and operation systems.
· Proactively identify problems and swiftly implement the appropriate solutions.
· Coordinate deliveries with carriers.
· Prioritizes tasks and workload to focus on issues that directly impact quality and service performance.
· Adhere to company standards on customer satisfaction, accuracy, and timeliness.
· Proactively identify problems and swiftly implement the appropriate solutions.
· Answer all customer inquiries in accordance with the customer satisfaction standards.
· Further increase customer satisfaction and business share through proactive and regular contact.
· Provide complex problem resolution and provide guidance to others.
· Utilize specialized industry and company computer systems and procedures, reference materials/documentation and personal industry knowledge to process client shipments.
· Maintains regular, timely, and consistent attendance at work.
· Flexibility to work overtime as needed.
· Must always demonstrate professional behavior.
· Perform other duties as assigned.
Knowledge/Skills/Abilities:
· Strong customer service (preferably from a logistics background involving phone experience, pricing, quotes, conflict resolution/problem solving).
· AS400, Pegasus, or Oracle (OTM) experience.
· Proficient with computer and Microsoft Office applications.
· Excellent data entry/keyboard skills.
· Strong interpersonal skills to effectively interact with internal and external customers.
· Excellent problem-solving skills with the ability to seek alternative solutions.
· Self-directed, displays initiative, and can work independently.
· Organizational and time management skills.
· Team player with proven ability to work under pressure.
· Strong attention to detail with excellent follow-up.
· Excellent communications skills, both written and oral.
· Strong knowledge of customer service principles & practices.
· Must be fluent in English.
EDUCATION REQUIRED:
· High School Diploma/GED required.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Supplemental pay types:
• Bonus pay
Work Location: In person Show more details...
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