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transit pass
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CountryHosted in United States
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Traffic rank#423,068 Site Rank
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Site age17 yrs old
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Traffic rank
#423,068
#423,068
Site age
17 yrs
17 yrs
Location
United States
United States
Newest job postings for transit pass
via Jooble
posted_at: 8 days agoschedule_type: Full-time
RideStore - Retail Customer Service - Lead
Job Locations...
US-WA-Everett
Opening Date
4 weeks ago(6/7/2023 6:29 PM)
Job ID
2023-1590
Category
Customer Experience
Bargaining Unit
Yes
Max (Hourly)
USD $34.32/Hr.
Min (Hourly)
USD $34.32/Hr.
Overview
Under minimal supervision, the Lead will work with the Assistant Manager of Customer Care to make sure each person on the team has the training and resources needed to deliver excellent customer
RideStore - Retail Customer Service - Lead
Job Locations...
US-WA-Everett
Opening Date
4 weeks ago(6/7/2023 6:29 PM)
Job ID
2023-1590
Category
Customer Experience
Bargaining Unit
Yes
Max (Hourly)
USD $34.32/Hr.
Min (Hourly)
USD $34.32/Hr.
Overview
Under minimal supervision, the Lead will work with the Assistant Manager of Customer Care to make sure each person on the team has the training and resources needed to deliver excellent customer service.
The Lead will help and guide the team. They will help to ensure the team is following standards, policies, and procedures. They will assist with scheduling and prioritizing the Sales & Distribution team's daily work. The Lead will help to develop and maintain departmental training materials and records. They help with team communication and give feedback to staff within the agency. The Lead will help gather data and prepare reports.
The Lead role is a working position. Expectations are that, when necessary, the Lead will help complete work assignments. Including selling fare media products. Responding to requests for transit information, lost and found inquiries, and customer comments.
Essential Duties
Processes over-the-counter retail, telephone, online and mail order sales of electronic fare media, transit passes, tickets and permits. Processes requests for refunds. Maintains sales logs and inventory records. Prepares daily cash sales reports and reconciles cash drawer. Receives, tracks and processes lost and found articles. Provides service to customers calling the ORCA regional call center including product sales, troubleshooting, and general information. Responsible for distributing consumer information and marketing materials to distribution outlets (internal and external). Stocks, warehouses, maintains and records weekly inventory. Provides accurate, detailed and timely responses to telephone inquiries from the general public for route and schedule information, fares, bus stop locations, transfer points and service or other changes. Provides information about Community Transit's operational policy, procedures and general transit practices. Troubleshoots, documents and reports system and equipment problems. Performs all other Sales & Distribution Specialist duties of a similar nature or level, as required. Audits Distribution inventory, poster printing, schedule posting, etc. Acts as point of contact on Service Change Core team as necessary.
Audits lost and found process.
Tracks DART and Free Ride ticket counts, ordering and flow through rates. Advises Manager when orders are needed. Reports usage internally and to transit partners.
Help reconcile ORCA cases. Assists with monthly inventory and till audits.
Researches and compiles data for review and evaluation; prepares and publishes reports. Document and maintain policies and procedures.Review and resolve customer escalations. Identifies solutions to the customer's concern and/or directs them to the appropriate resource.
Responds to questions/concerns from the S&D team while on duty. Elevate concerns that need further explorationProvides assistance in developing departmental training materials and identifying off-site training opportunities. Ensures that training is provided for any new employees, equipment, policy or procedure. Ensures training records are up-to-date and complete for the S&D team.
Helps to schedule, adjust and oversee the work of the S&D team, ensuring established standards, policies and procedures are followed. Provides the Assistant Manager of Customer Care with data related to staffing needs and opportunities. Assists in the creation, monitoring and adjustments of the work schedule to ensure adequate staffing coverage.
Reviews time sheets and absence requests for completeness and accuracy. Tracks Reliability Award.
Performs related duties of a similar nature or level, as required.
Requirements
Minimum Qualifications
Four years of progressively responsible sales and customer service experience required.
No more than 2 moving violations and/or accidents in the last three years.
Demonstrated regular and reliable attendance.
An equivalent combination of education, skills, and experience sufficient to successfully perform the essential duties of the job such as those listed above may be considered.
Preferred
Two years of ORCA call center and/or customer service office experience.
Experience in a supervisory role.
Entry Requirements for: Knowledge and Skills
Qualification to enter this position requires knowledge of the following:
Customer relations/service principles and practices.
Microsoft Windows and related desktop applications and features.
Community Transit's customer comment system Connections.
Public transit, including Community Transit's and Sound Transit's service areas, policies and procedures regarding transit fares, ORCA card use, transfers, organization and pass/ticket/permit sales.
Americans with Disabilities Act.
Labor Agreement between Community Transit and Amalgamated Transit Union #1576.
Qualification to enter this position requires skill in:
Fostering an inclusive workplace where diversity, equity and inclusion is valued and leveraged to uphold agency Core Values and achieve the vision and mission of the organization. co
Planning, organizing, prioritizing and coordinating work within a diverse team.
Remaining professional and courteous with customers at all times and providing effective, accurate, courteous customer services.
Ability to provide and maintain professional communication and interpersonal relationships when interacting with co-workers, supervisor, internal and external customers, even during difficult conversations, as well as active listening skills that build, adapt and maintain relationships.
Dedication to customer satisfaction and team growth and development.
Able to type a minimum of 45 wpm accurately.
Data entry, basic business writing, general math and handling money.
Operating company vehicle during frequent stops.
A valid Washington State driver's license is required.
Transferring knowledge and information to others.
Proficient Performance Requirements for Knowledge and Skills
Qualification to fulfill the full range of this position's duties requires the following knowledge , which may be gained or further developed after entering the job:
Familiar with agency policies and procedures.
Qualification to fulfill the full range of this position's duties requires the following skills , which may be gained or further developed after entering the job:
Assist in training of Sales and Distribution staff as needed.
Assist with the creation of presentations and reports that allow the Customer's Experience to be communicated throughout the agency.
Prioritizing, planning and scheduling work.
Physical Requirements
Reaching, standing, walking, pushing, pulling, lifting, fine manipulation, grasping, talking, hearing, seeing, repetitive motions, carrying.
Sedentary Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects Show more details...
Job Locations...
US-WA-Everett
Opening Date
4 weeks ago(6/7/2023 6:29 PM)
Job ID
2023-1590
Category
Customer Experience
Bargaining Unit
Yes
Max (Hourly)
USD $34.32/Hr.
Min (Hourly)
USD $34.32/Hr.
Overview
Under minimal supervision, the Lead will work with the Assistant Manager of Customer Care to make sure each person on the team has the training and resources needed to deliver excellent customer service.
The Lead will help and guide the team. They will help to ensure the team is following standards, policies, and procedures. They will assist with scheduling and prioritizing the Sales & Distribution team's daily work. The Lead will help to develop and maintain departmental training materials and records. They help with team communication and give feedback to staff within the agency. The Lead will help gather data and prepare reports.
The Lead role is a working position. Expectations are that, when necessary, the Lead will help complete work assignments. Including selling fare media products. Responding to requests for transit information, lost and found inquiries, and customer comments.
Essential Duties
Processes over-the-counter retail, telephone, online and mail order sales of electronic fare media, transit passes, tickets and permits. Processes requests for refunds. Maintains sales logs and inventory records. Prepares daily cash sales reports and reconciles cash drawer. Receives, tracks and processes lost and found articles. Provides service to customers calling the ORCA regional call center including product sales, troubleshooting, and general information. Responsible for distributing consumer information and marketing materials to distribution outlets (internal and external). Stocks, warehouses, maintains and records weekly inventory. Provides accurate, detailed and timely responses to telephone inquiries from the general public for route and schedule information, fares, bus stop locations, transfer points and service or other changes. Provides information about Community Transit's operational policy, procedures and general transit practices. Troubleshoots, documents and reports system and equipment problems. Performs all other Sales & Distribution Specialist duties of a similar nature or level, as required. Audits Distribution inventory, poster printing, schedule posting, etc. Acts as point of contact on Service Change Core team as necessary.
Audits lost and found process.
Tracks DART and Free Ride ticket counts, ordering and flow through rates. Advises Manager when orders are needed. Reports usage internally and to transit partners.
Help reconcile ORCA cases. Assists with monthly inventory and till audits.
Researches and compiles data for review and evaluation; prepares and publishes reports. Document and maintain policies and procedures.Review and resolve customer escalations. Identifies solutions to the customer's concern and/or directs them to the appropriate resource.
Responds to questions/concerns from the S&D team while on duty. Elevate concerns that need further explorationProvides assistance in developing departmental training materials and identifying off-site training opportunities. Ensures that training is provided for any new employees, equipment, policy or procedure. Ensures training records are up-to-date and complete for the S&D team.
Helps to schedule, adjust and oversee the work of the S&D team, ensuring established standards, policies and procedures are followed. Provides the Assistant Manager of Customer Care with data related to staffing needs and opportunities. Assists in the creation, monitoring and adjustments of the work schedule to ensure adequate staffing coverage.
Reviews time sheets and absence requests for completeness and accuracy. Tracks Reliability Award.
Performs related duties of a similar nature or level, as required.
Requirements
Minimum Qualifications
Four years of progressively responsible sales and customer service experience required.
No more than 2 moving violations and/or accidents in the last three years.
Demonstrated regular and reliable attendance.
An equivalent combination of education, skills, and experience sufficient to successfully perform the essential duties of the job such as those listed above may be considered.
Preferred
Two years of ORCA call center and/or customer service office experience.
Experience in a supervisory role.
Entry Requirements for: Knowledge and Skills
Qualification to enter this position requires knowledge of the following:
Customer relations/service principles and practices.
Microsoft Windows and related desktop applications and features.
Community Transit's customer comment system Connections.
Public transit, including Community Transit's and Sound Transit's service areas, policies and procedures regarding transit fares, ORCA card use, transfers, organization and pass/ticket/permit sales.
Americans with Disabilities Act.
Labor Agreement between Community Transit and Amalgamated Transit Union #1576.
Qualification to enter this position requires skill in:
Fostering an inclusive workplace where diversity, equity and inclusion is valued and leveraged to uphold agency Core Values and achieve the vision and mission of the organization. co
Planning, organizing, prioritizing and coordinating work within a diverse team.
Remaining professional and courteous with customers at all times and providing effective, accurate, courteous customer services.
Ability to provide and maintain professional communication and interpersonal relationships when interacting with co-workers, supervisor, internal and external customers, even during difficult conversations, as well as active listening skills that build, adapt and maintain relationships.
Dedication to customer satisfaction and team growth and development.
Able to type a minimum of 45 wpm accurately.
Data entry, basic business writing, general math and handling money.
Operating company vehicle during frequent stops.
A valid Washington State driver's license is required.
Transferring knowledge and information to others.
Proficient Performance Requirements for Knowledge and Skills
Qualification to fulfill the full range of this position's duties requires the following knowledge , which may be gained or further developed after entering the job:
Familiar with agency policies and procedures.
Qualification to fulfill the full range of this position's duties requires the following skills , which may be gained or further developed after entering the job:
Assist in training of Sales and Distribution staff as needed.
Assist with the creation of presentations and reports that allow the Customer's Experience to be communicated throughout the agency.
Prioritizing, planning and scheduling work.
Physical Requirements
Reaching, standing, walking, pushing, pulling, lifting, fine manipulation, grasping, talking, hearing, seeing, repetitive motions, carrying.
Sedentary Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects Show more details...
via Lensa
posted_at: 2 days agoschedule_type: Full-time
Assistant Signal Maintainer
Rail Transportation...
Job Description:
Forbes List of America's Best Employers 2022
Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time—and we’re looking to hire talented folks with a love of learning to make it all possible.
ASSISTANT
Assistant Signal Maintainer
Rail Transportation...
Job Description:
Forbes List of America's Best Employers 2022
Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time—and we’re looking to hire talented folks with a love of learning to make it all possible.
ASSISTANT SIGNAL MAINTAINER:
The Assistant Signal Maintainer position is an entry-level position within the Engineering Department – Signal at New Jersey Transit Rail Operations. Signal Maintainers are responsible for the installation, testing, and maintenance of all equipment associated with railroad signaling (including but not limited to highway grade crossings, electrical/mechanical switches and railway traffic control signals). This position requires work to be performed outdoors, in all types of weather conditions, at various work locations throughout New Jersey TRANSIT’s network of 11 passenger rail lines.
Employees are subject to a (90) ninety-day probationary period. Upon and during successful completion of the probationary period, Assistant Signalmen will be enrolled into New Jersey TRANSIT’s Signal Training program and are contractually obligated to pass (8) company-sponsored training modules within a (2) two-year period in order to be promoted to the position of Signal Maintainer and maintain permanent employment with NJ TRANSIT.
RESPONSIBILITIES:
• Assist fellow Signal Department employees in all manners of work involving the installation, testing, and maintenance of all forms of signal apparatus and functions.
• Excavate railroad right-of-ways for cable/conduit installations
• Cut tree limbs and brush overgrowth interfering with signal systems
• Climb stairwells and ladders (with fall prevention equipment) to perform work.
• Walk over and working on top on fixed overhead fixed and movable railroad bridges.
• Clean and paint exterior/interior signal equipment housing.
• Transport employees, supplies, and equipment to various locations throughout New Jersey with company vehicles.
• Comply with all safety policies, practices, and procedures following routine and all standards of performance. Maintain a safe working environment.
BASIC REQUIREMENTS:
• Be able to pass NJ TRANSIT’s Signal Maintainer Aptitude Test
• Have basic knowledge of electricity: series and parallel circuits, Ohm’s Law, resistance, etc.
• Have basic knowledge of electronics: diodes, capacitors, rectifiers, circuit boards, etc.
• Possess the ability to be able to learn and use various types of electrical measuring instruments.
• Successfully pass background, drug screening, and physical
• Be able to work various shifts, holidays, and weekends
• Have a Valid Driver’s License
• Have a High School Diploma or GED
PHYSICAL REQUIREMENTS:
• Perform various types of physical labor duties like digging, lifting, and climbing
• Possess a physical ability to use various types of hand and power tools
• Be exposed to equipment that intensifies the heat factor on an occasional basis
• Wear protective equipment such as hardhat, safety glasses, and safety-toe boots
• Perform heavy lifting and carrying tasks with the weight of up to (50) fifty pounds
• Apply pushing and pulling force of (60) sixty pounds pressure during manual cranking operation of railroad switches
• Work outdoors in all types of weather conditions, including in confined spaces and at various
At NJ TRANSIT we support and depend upon the diversity of our staff. NJ TRANSIT is an Equal Opportunity Employer Show more details...
Rail Transportation...
Job Description:
Forbes List of America's Best Employers 2022
Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time—and we’re looking to hire talented folks with a love of learning to make it all possible.
ASSISTANT SIGNAL MAINTAINER:
The Assistant Signal Maintainer position is an entry-level position within the Engineering Department – Signal at New Jersey Transit Rail Operations. Signal Maintainers are responsible for the installation, testing, and maintenance of all equipment associated with railroad signaling (including but not limited to highway grade crossings, electrical/mechanical switches and railway traffic control signals). This position requires work to be performed outdoors, in all types of weather conditions, at various work locations throughout New Jersey TRANSIT’s network of 11 passenger rail lines.
Employees are subject to a (90) ninety-day probationary period. Upon and during successful completion of the probationary period, Assistant Signalmen will be enrolled into New Jersey TRANSIT’s Signal Training program and are contractually obligated to pass (8) company-sponsored training modules within a (2) two-year period in order to be promoted to the position of Signal Maintainer and maintain permanent employment with NJ TRANSIT.
RESPONSIBILITIES:
• Assist fellow Signal Department employees in all manners of work involving the installation, testing, and maintenance of all forms of signal apparatus and functions.
• Excavate railroad right-of-ways for cable/conduit installations
• Cut tree limbs and brush overgrowth interfering with signal systems
• Climb stairwells and ladders (with fall prevention equipment) to perform work.
• Walk over and working on top on fixed overhead fixed and movable railroad bridges.
• Clean and paint exterior/interior signal equipment housing.
• Transport employees, supplies, and equipment to various locations throughout New Jersey with company vehicles.
• Comply with all safety policies, practices, and procedures following routine and all standards of performance. Maintain a safe working environment.
BASIC REQUIREMENTS:
• Be able to pass NJ TRANSIT’s Signal Maintainer Aptitude Test
• Have basic knowledge of electricity: series and parallel circuits, Ohm’s Law, resistance, etc.
• Have basic knowledge of electronics: diodes, capacitors, rectifiers, circuit boards, etc.
• Possess the ability to be able to learn and use various types of electrical measuring instruments.
• Successfully pass background, drug screening, and physical
• Be able to work various shifts, holidays, and weekends
• Have a Valid Driver’s License
• Have a High School Diploma or GED
PHYSICAL REQUIREMENTS:
• Perform various types of physical labor duties like digging, lifting, and climbing
• Possess a physical ability to use various types of hand and power tools
• Be exposed to equipment that intensifies the heat factor on an occasional basis
• Wear protective equipment such as hardhat, safety glasses, and safety-toe boots
• Perform heavy lifting and carrying tasks with the weight of up to (50) fifty pounds
• Apply pushing and pulling force of (60) sixty pounds pressure during manual cranking operation of railroad switches
• Work outdoors in all types of weather conditions, including in confined spaces and at various
At NJ TRANSIT we support and depend upon the diversity of our staff. NJ TRANSIT is an Equal Opportunity Employer Show more details...
via Y Combinator
schedule_type: Full-timesalary: 172K a yearwork_from_home: 1
About Token Transit
Token Transit makes it easier for people to ride transit by lowering the barriers to fares. We are a complete fare payment platform for public transportation - from bus, to rail, to ferry, to paratransit and beyond. Over 200 municipal and regional transportation agencies across North America use our B2B2C SaaS and hardware solutions to bring flexibility, convenience, and ease... to the rider journey by letting people buy fares
About Token Transit
Token Transit makes it easier for people to ride transit by lowering the barriers to fares. We are a complete fare payment platform for public transportation - from bus, to rail, to ferry, to paratransit and beyond. Over 200 municipal and regional transportation agencies across North America use our B2B2C SaaS and hardware solutions to bring flexibility, convenience, and ease... to the rider journey by letting people buy fares using their phones. Riders can pay with their credit, debit, or commuter benefit cards, while unbanked and underbanked populations can purchase by Cash App Pay. Riders can also purchase passes directly in apps they already use like Google Maps, Apple Maps, Transit, Moovit, Google Wallet, and more. Technology changes fast and we meet riders and transit agencies wherever they are by providing innovative new solutions for payment.
Token Transit is a small team based out of San Francisco, California. Roles are split between agency sales, customer success, and engineering. We are a remote-friendly company with employees across the United States and we have an office in San Francisco.
About the Customer Success Manager Role
As a Customer Success Manager, you own the entire lifecycle of our customers - from kickoff, to onboarding, to account reviews, and renewals. You are a creative problem solver who is committed to ensuring the success of our municipal partners. You’ll also be the first line of defense to customer inquiries (i.e. Zendesk tickets) and communication. With keen observational and communication skills, you relay the “voice of the customer” to the rest of the organization - distilling valuable insights on product feedback, customer challenges, and customer success stories.
Responsibilities
• Launch newly signed small to medium transit agencies, from kickoff to go-live and support your customer portfolio through their entire life cycle including defining success metrics, milestones, and account reviews with the customer.
• Provide concierge support for any transit agency customer inquiries (i.e. fare modification requests via Zendesk tickets)
• Help our agencies rapidly & accurately resolve any issues they may have when using Token Transit
• Improve and iterate on our existing transit agency staff FAQ’s, self-help resources, and support processes. Produce and maintain customer and rider training materials.
• Collaborate with Engineering, Sales, and other cross-functional peers on specific user-impacting issues, product requests, and product roadmap. Advocate and be the voice of our customers.
• Understand and prioritize transit agency technology needs to ensure the features and tools developed deliver value to our customers
• Share and empower our transit agency customers with best practices, peer agency connections, and a depth of knowledge in transit and transit fare payment.
About You
• You are passionate about the transportation space including sustainable, equitable, safe, affordable, accessible and efficient modes of travel.
• You are very comfortable working with a wide range of personality types and feel comfortable picking up the phone to cold call partners and resolve issues.
• You are an entrepreneurial self-starter who can build and improve existing processes with little oversight and direction.
• You have managed a high-value customer portfolio or managed high-value projects
• You are very analytical and love dashboards, metrics, and data.
• You are a tireless investigator. When an issue arises, you own it until resolution.
• You hear challenges from others and have a burning desire to solve them. You stay calm and seek creative ways to deliver solutions.
• You have a fascination with communities of all sizes: large and small, rural and urban.
• You are a strong communicator and are energized by spending the day speaking with and listening to our customers.
• You have 3+ years of experience working for local government (i.e. public transit agency, city, department of transportation, etc), transportation consulting, or enterprise SaaS in the Business-to-Business civic tech space (preferably in the urban planning/transportation/transit space with government customers).
• Nice to have: Experience implementing and supporting hardware products.
Diversity, Inclusion, and Belonging
Public transit is overwhelmingly used by more people of color, more women, and more marginalized communities than other modes of transportation. We know it's important that the diversity and voices of our riders and transit agency customers are represented at the decision making tables at Token Transit. We encourage candidates of all races, genders, sexual orientations, ages, identities, and backgrounds to apply. Please don't hesitate to apply and share your story with us even if it feels like the requirements above don't quite fit Show more details...
Token Transit makes it easier for people to ride transit by lowering the barriers to fares. We are a complete fare payment platform for public transportation - from bus, to rail, to ferry, to paratransit and beyond. Over 200 municipal and regional transportation agencies across North America use our B2B2C SaaS and hardware solutions to bring flexibility, convenience, and ease... to the rider journey by letting people buy fares using their phones. Riders can pay with their credit, debit, or commuter benefit cards, while unbanked and underbanked populations can purchase by Cash App Pay. Riders can also purchase passes directly in apps they already use like Google Maps, Apple Maps, Transit, Moovit, Google Wallet, and more. Technology changes fast and we meet riders and transit agencies wherever they are by providing innovative new solutions for payment.
Token Transit is a small team based out of San Francisco, California. Roles are split between agency sales, customer success, and engineering. We are a remote-friendly company with employees across the United States and we have an office in San Francisco.
About the Customer Success Manager Role
As a Customer Success Manager, you own the entire lifecycle of our customers - from kickoff, to onboarding, to account reviews, and renewals. You are a creative problem solver who is committed to ensuring the success of our municipal partners. You’ll also be the first line of defense to customer inquiries (i.e. Zendesk tickets) and communication. With keen observational and communication skills, you relay the “voice of the customer” to the rest of the organization - distilling valuable insights on product feedback, customer challenges, and customer success stories.
Responsibilities
• Launch newly signed small to medium transit agencies, from kickoff to go-live and support your customer portfolio through their entire life cycle including defining success metrics, milestones, and account reviews with the customer.
• Provide concierge support for any transit agency customer inquiries (i.e. fare modification requests via Zendesk tickets)
• Help our agencies rapidly & accurately resolve any issues they may have when using Token Transit
• Improve and iterate on our existing transit agency staff FAQ’s, self-help resources, and support processes. Produce and maintain customer and rider training materials.
• Collaborate with Engineering, Sales, and other cross-functional peers on specific user-impacting issues, product requests, and product roadmap. Advocate and be the voice of our customers.
• Understand and prioritize transit agency technology needs to ensure the features and tools developed deliver value to our customers
• Share and empower our transit agency customers with best practices, peer agency connections, and a depth of knowledge in transit and transit fare payment.
About You
• You are passionate about the transportation space including sustainable, equitable, safe, affordable, accessible and efficient modes of travel.
• You are very comfortable working with a wide range of personality types and feel comfortable picking up the phone to cold call partners and resolve issues.
• You are an entrepreneurial self-starter who can build and improve existing processes with little oversight and direction.
• You have managed a high-value customer portfolio or managed high-value projects
• You are very analytical and love dashboards, metrics, and data.
• You are a tireless investigator. When an issue arises, you own it until resolution.
• You hear challenges from others and have a burning desire to solve them. You stay calm and seek creative ways to deliver solutions.
• You have a fascination with communities of all sizes: large and small, rural and urban.
• You are a strong communicator and are energized by spending the day speaking with and listening to our customers.
• You have 3+ years of experience working for local government (i.e. public transit agency, city, department of transportation, etc), transportation consulting, or enterprise SaaS in the Business-to-Business civic tech space (preferably in the urban planning/transportation/transit space with government customers).
• Nice to have: Experience implementing and supporting hardware products.
Diversity, Inclusion, and Belonging
Public transit is overwhelmingly used by more people of color, more women, and more marginalized communities than other modes of transportation. We know it's important that the diversity and voices of our riders and transit agency customers are represented at the decision making tables at Token Transit. We encourage candidates of all races, genders, sexual orientations, ages, identities, and backgrounds to apply. Please don't hesitate to apply and share your story with us even if it feels like the requirements above don't quite fit Show more details...
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