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via Jooble
posted_at: 8 days agoschedule_type: Full-time
RideStore - Retail Customer Service - Lead
Job Locations...
US-WA-Everett
Opening Date
4 weeks ago(6/7/2023 6:29 PM)
Job ID
2023-1590
Category
Customer Experience
Bargaining Unit
Yes
Max (Hourly)
USD $34.32/Hr.
Min (Hourly)
USD $34.32/Hr.
Overview
Under minimal supervision, the Lead will work with the Assistant Manager of Customer Care to make sure each person on the team has the training and resources needed to deliver excellent customer
RideStore - Retail Customer Service - Lead
Job Locations...
US-WA-Everett
Opening Date
4 weeks ago(6/7/2023 6:29 PM)
Job ID
2023-1590
Category
Customer Experience
Bargaining Unit
Yes
Max (Hourly)
USD $34.32/Hr.
Min (Hourly)
USD $34.32/Hr.
Overview
Under minimal supervision, the Lead will work with the Assistant Manager of Customer Care to make sure each person on the team has the training and resources needed to deliver excellent customer service.
The Lead will help and guide the team. They will help to ensure the team is following standards, policies, and procedures. They will assist with scheduling and prioritizing the Sales & Distribution team's daily work. The Lead will help to develop and maintain departmental training materials and records. They help with team communication and give feedback to staff within the agency. The Lead will help gather data and prepare reports.
The Lead role is a working position. Expectations are that, when necessary, the Lead will help complete work assignments. Including selling fare media products. Responding to requests for transit information, lost and found inquiries, and customer comments.
Essential Duties
Processes over-the-counter retail, telephone, online and mail order sales of electronic fare media, transit passes, tickets and permits. Processes requests for refunds. Maintains sales logs and inventory records. Prepares daily cash sales reports and reconciles cash drawer. Receives, tracks and processes lost and found articles. Provides service to customers calling the ORCA regional call center including product sales, troubleshooting, and general information. Responsible for distributing consumer information and marketing materials to distribution outlets (internal and external). Stocks, warehouses, maintains and records weekly inventory. Provides accurate, detailed and timely responses to telephone inquiries from the general public for route and schedule information, fares, bus stop locations, transfer points and service or other changes. Provides information about Community Transit's operational policy, procedures and general transit practices. Troubleshoots, documents and reports system and equipment problems. Performs all other Sales & Distribution Specialist duties of a similar nature or level, as required. Audits Distribution inventory, poster printing, schedule posting, etc. Acts as point of contact on Service Change Core team as necessary.
Audits lost and found process.
Tracks DART and Free Ride ticket counts, ordering and flow through rates. Advises Manager when orders are needed. Reports usage internally and to transit partners.
Help reconcile ORCA cases. Assists with monthly inventory and till audits.
Researches and compiles data for review and evaluation; prepares and publishes reports. Document and maintain policies and procedures.Review and resolve customer escalations. Identifies solutions to the customer's concern and/or directs them to the appropriate resource.
Responds to questions/concerns from the S&D team while on duty. Elevate concerns that need further explorationProvides assistance in developing departmental training materials and identifying off-site training opportunities. Ensures that training is provided for any new employees, equipment, policy or procedure. Ensures training records are up-to-date and complete for the S&D team.
Helps to schedule, adjust and oversee the work of the S&D team, ensuring established standards, policies and procedures are followed. Provides the Assistant Manager of Customer Care with data related to staffing needs and opportunities. Assists in the creation, monitoring and adjustments of the work schedule to ensure adequate staffing coverage.
Reviews time sheets and absence requests for completeness and accuracy. Tracks Reliability Award.
Performs related duties of a similar nature or level, as required.
Requirements
Minimum Qualifications
Four years of progressively responsible sales and customer service experience required.
No more than 2 moving violations and/or accidents in the last three years.
Demonstrated regular and reliable attendance.
An equivalent combination of education, skills, and experience sufficient to successfully perform the essential duties of the job such as those listed above may be considered.
Preferred
Two years of ORCA call center and/or customer service office experience.
Experience in a supervisory role.
Entry Requirements for: Knowledge and Skills
Qualification to enter this position requires knowledge of the following:
Customer relations/service principles and practices.
Microsoft Windows and related desktop applications and features.
Community Transit's customer comment system Connections.
Public transit, including Community Transit's and Sound Transit's service areas, policies and procedures regarding transit fares, ORCA card use, transfers, organization and pass/ticket/permit sales.
Americans with Disabilities Act.
Labor Agreement between Community Transit and Amalgamated Transit Union #1576.
Qualification to enter this position requires skill in:
Fostering an inclusive workplace where diversity, equity and inclusion is valued and leveraged to uphold agency Core Values and achieve the vision and mission of the organization. co
Planning, organizing, prioritizing and coordinating work within a diverse team.
Remaining professional and courteous with customers at all times and providing effective, accurate, courteous customer services.
Ability to provide and maintain professional communication and interpersonal relationships when interacting with co-workers, supervisor, internal and external customers, even during difficult conversations, as well as active listening skills that build, adapt and maintain relationships.
Dedication to customer satisfaction and team growth and development.
Able to type a minimum of 45 wpm accurately.
Data entry, basic business writing, general math and handling money.
Operating company vehicle during frequent stops.
A valid Washington State driver's license is required.
Transferring knowledge and information to others.
Proficient Performance Requirements for Knowledge and Skills
Qualification to fulfill the full range of this position's duties requires the following knowledge , which may be gained or further developed after entering the job:
Familiar with agency policies and procedures.
Qualification to fulfill the full range of this position's duties requires the following skills , which may be gained or further developed after entering the job:
Assist in training of Sales and Distribution staff as needed.
Assist with the creation of presentations and reports that allow the Customer's Experience to be communicated throughout the agency.
Prioritizing, planning and scheduling work.
Physical Requirements
Reaching, standing, walking, pushing, pulling, lifting, fine manipulation, grasping, talking, hearing, seeing, repetitive motions, carrying.
Sedentary Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects Show more details...
Job Locations...
US-WA-Everett
Opening Date
4 weeks ago(6/7/2023 6:29 PM)
Job ID
2023-1590
Category
Customer Experience
Bargaining Unit
Yes
Max (Hourly)
USD $34.32/Hr.
Min (Hourly)
USD $34.32/Hr.
Overview
Under minimal supervision, the Lead will work with the Assistant Manager of Customer Care to make sure each person on the team has the training and resources needed to deliver excellent customer service.
The Lead will help and guide the team. They will help to ensure the team is following standards, policies, and procedures. They will assist with scheduling and prioritizing the Sales & Distribution team's daily work. The Lead will help to develop and maintain departmental training materials and records. They help with team communication and give feedback to staff within the agency. The Lead will help gather data and prepare reports.
The Lead role is a working position. Expectations are that, when necessary, the Lead will help complete work assignments. Including selling fare media products. Responding to requests for transit information, lost and found inquiries, and customer comments.
Essential Duties
Processes over-the-counter retail, telephone, online and mail order sales of electronic fare media, transit passes, tickets and permits. Processes requests for refunds. Maintains sales logs and inventory records. Prepares daily cash sales reports and reconciles cash drawer. Receives, tracks and processes lost and found articles. Provides service to customers calling the ORCA regional call center including product sales, troubleshooting, and general information. Responsible for distributing consumer information and marketing materials to distribution outlets (internal and external). Stocks, warehouses, maintains and records weekly inventory. Provides accurate, detailed and timely responses to telephone inquiries from the general public for route and schedule information, fares, bus stop locations, transfer points and service or other changes. Provides information about Community Transit's operational policy, procedures and general transit practices. Troubleshoots, documents and reports system and equipment problems. Performs all other Sales & Distribution Specialist duties of a similar nature or level, as required. Audits Distribution inventory, poster printing, schedule posting, etc. Acts as point of contact on Service Change Core team as necessary.
Audits lost and found process.
Tracks DART and Free Ride ticket counts, ordering and flow through rates. Advises Manager when orders are needed. Reports usage internally and to transit partners.
Help reconcile ORCA cases. Assists with monthly inventory and till audits.
Researches and compiles data for review and evaluation; prepares and publishes reports. Document and maintain policies and procedures.Review and resolve customer escalations. Identifies solutions to the customer's concern and/or directs them to the appropriate resource.
Responds to questions/concerns from the S&D team while on duty. Elevate concerns that need further explorationProvides assistance in developing departmental training materials and identifying off-site training opportunities. Ensures that training is provided for any new employees, equipment, policy or procedure. Ensures training records are up-to-date and complete for the S&D team.
Helps to schedule, adjust and oversee the work of the S&D team, ensuring established standards, policies and procedures are followed. Provides the Assistant Manager of Customer Care with data related to staffing needs and opportunities. Assists in the creation, monitoring and adjustments of the work schedule to ensure adequate staffing coverage.
Reviews time sheets and absence requests for completeness and accuracy. Tracks Reliability Award.
Performs related duties of a similar nature or level, as required.
Requirements
Minimum Qualifications
Four years of progressively responsible sales and customer service experience required.
No more than 2 moving violations and/or accidents in the last three years.
Demonstrated regular and reliable attendance.
An equivalent combination of education, skills, and experience sufficient to successfully perform the essential duties of the job such as those listed above may be considered.
Preferred
Two years of ORCA call center and/or customer service office experience.
Experience in a supervisory role.
Entry Requirements for: Knowledge and Skills
Qualification to enter this position requires knowledge of the following:
Customer relations/service principles and practices.
Microsoft Windows and related desktop applications and features.
Community Transit's customer comment system Connections.
Public transit, including Community Transit's and Sound Transit's service areas, policies and procedures regarding transit fares, ORCA card use, transfers, organization and pass/ticket/permit sales.
Americans with Disabilities Act.
Labor Agreement between Community Transit and Amalgamated Transit Union #1576.
Qualification to enter this position requires skill in:
Fostering an inclusive workplace where diversity, equity and inclusion is valued and leveraged to uphold agency Core Values and achieve the vision and mission of the organization. co
Planning, organizing, prioritizing and coordinating work within a diverse team.
Remaining professional and courteous with customers at all times and providing effective, accurate, courteous customer services.
Ability to provide and maintain professional communication and interpersonal relationships when interacting with co-workers, supervisor, internal and external customers, even during difficult conversations, as well as active listening skills that build, adapt and maintain relationships.
Dedication to customer satisfaction and team growth and development.
Able to type a minimum of 45 wpm accurately.
Data entry, basic business writing, general math and handling money.
Operating company vehicle during frequent stops.
A valid Washington State driver's license is required.
Transferring knowledge and information to others.
Proficient Performance Requirements for Knowledge and Skills
Qualification to fulfill the full range of this position's duties requires the following knowledge , which may be gained or further developed after entering the job:
Familiar with agency policies and procedures.
Qualification to fulfill the full range of this position's duties requires the following skills , which may be gained or further developed after entering the job:
Assist in training of Sales and Distribution staff as needed.
Assist with the creation of presentations and reports that allow the Customer's Experience to be communicated throughout the agency.
Prioritizing, planning and scheduling work.
Physical Requirements
Reaching, standing, walking, pushing, pulling, lifting, fine manipulation, grasping, talking, hearing, seeing, repetitive motions, carrying.
Sedentary Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects Show more details...
via Lensa
posted_at: 2 days agoschedule_type: Full-time
Assistant Signal Maintainer
Rail Transportation...
Job Description:
Forbes List of America's Best Employers 2022
Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time—and we’re looking to hire talented folks with a love of learning to make it all possible.
ASSISTANT
Assistant Signal Maintainer
Rail Transportation...
Job Description:
Forbes List of America's Best Employers 2022
Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time—and we’re looking to hire talented folks with a love of learning to make it all possible.
ASSISTANT SIGNAL MAINTAINER:
The Assistant Signal Maintainer position is an entry-level position within the Engineering Department – Signal at New Jersey Transit Rail Operations. Signal Maintainers are responsible for the installation, testing, and maintenance of all equipment associated with railroad signaling (including but not limited to highway grade crossings, electrical/mechanical switches and railway traffic control signals). This position requires work to be performed outdoors, in all types of weather conditions, at various work locations throughout New Jersey TRANSIT’s network of 11 passenger rail lines.
Employees are subject to a (90) ninety-day probationary period. Upon and during successful completion of the probationary period, Assistant Signalmen will be enrolled into New Jersey TRANSIT’s Signal Training program and are contractually obligated to pass (8) company-sponsored training modules within a (2) two-year period in order to be promoted to the position of Signal Maintainer and maintain permanent employment with NJ TRANSIT.
RESPONSIBILITIES:
• Assist fellow Signal Department employees in all manners of work involving the installation, testing, and maintenance of all forms of signal apparatus and functions.
• Excavate railroad right-of-ways for cable/conduit installations
• Cut tree limbs and brush overgrowth interfering with signal systems
• Climb stairwells and ladders (with fall prevention equipment) to perform work.
• Walk over and working on top on fixed overhead fixed and movable railroad bridges.
• Clean and paint exterior/interior signal equipment housing.
• Transport employees, supplies, and equipment to various locations throughout New Jersey with company vehicles.
• Comply with all safety policies, practices, and procedures following routine and all standards of performance. Maintain a safe working environment.
BASIC REQUIREMENTS:
• Be able to pass NJ TRANSIT’s Signal Maintainer Aptitude Test
• Have basic knowledge of electricity: series and parallel circuits, Ohm’s Law, resistance, etc.
• Have basic knowledge of electronics: diodes, capacitors, rectifiers, circuit boards, etc.
• Possess the ability to be able to learn and use various types of electrical measuring instruments.
• Successfully pass background, drug screening, and physical
• Be able to work various shifts, holidays, and weekends
• Have a Valid Driver’s License
• Have a High School Diploma or GED
PHYSICAL REQUIREMENTS:
• Perform various types of physical labor duties like digging, lifting, and climbing
• Possess a physical ability to use various types of hand and power tools
• Be exposed to equipment that intensifies the heat factor on an occasional basis
• Wear protective equipment such as hardhat, safety glasses, and safety-toe boots
• Perform heavy lifting and carrying tasks with the weight of up to (50) fifty pounds
• Apply pushing and pulling force of (60) sixty pounds pressure during manual cranking operation of railroad switches
• Work outdoors in all types of weather conditions, including in confined spaces and at various
At NJ TRANSIT we support and depend upon the diversity of our staff. NJ TRANSIT is an Equal Opportunity Employer Show more details...
Rail Transportation...
Job Description:
Forbes List of America's Best Employers 2022
Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time—and we’re looking to hire talented folks with a love of learning to make it all possible.
ASSISTANT SIGNAL MAINTAINER:
The Assistant Signal Maintainer position is an entry-level position within the Engineering Department – Signal at New Jersey Transit Rail Operations. Signal Maintainers are responsible for the installation, testing, and maintenance of all equipment associated with railroad signaling (including but not limited to highway grade crossings, electrical/mechanical switches and railway traffic control signals). This position requires work to be performed outdoors, in all types of weather conditions, at various work locations throughout New Jersey TRANSIT’s network of 11 passenger rail lines.
Employees are subject to a (90) ninety-day probationary period. Upon and during successful completion of the probationary period, Assistant Signalmen will be enrolled into New Jersey TRANSIT’s Signal Training program and are contractually obligated to pass (8) company-sponsored training modules within a (2) two-year period in order to be promoted to the position of Signal Maintainer and maintain permanent employment with NJ TRANSIT.
RESPONSIBILITIES:
• Assist fellow Signal Department employees in all manners of work involving the installation, testing, and maintenance of all forms of signal apparatus and functions.
• Excavate railroad right-of-ways for cable/conduit installations
• Cut tree limbs and brush overgrowth interfering with signal systems
• Climb stairwells and ladders (with fall prevention equipment) to perform work.
• Walk over and working on top on fixed overhead fixed and movable railroad bridges.
• Clean and paint exterior/interior signal equipment housing.
• Transport employees, supplies, and equipment to various locations throughout New Jersey with company vehicles.
• Comply with all safety policies, practices, and procedures following routine and all standards of performance. Maintain a safe working environment.
BASIC REQUIREMENTS:
• Be able to pass NJ TRANSIT’s Signal Maintainer Aptitude Test
• Have basic knowledge of electricity: series and parallel circuits, Ohm’s Law, resistance, etc.
• Have basic knowledge of electronics: diodes, capacitors, rectifiers, circuit boards, etc.
• Possess the ability to be able to learn and use various types of electrical measuring instruments.
• Successfully pass background, drug screening, and physical
• Be able to work various shifts, holidays, and weekends
• Have a Valid Driver’s License
• Have a High School Diploma or GED
PHYSICAL REQUIREMENTS:
• Perform various types of physical labor duties like digging, lifting, and climbing
• Possess a physical ability to use various types of hand and power tools
• Be exposed to equipment that intensifies the heat factor on an occasional basis
• Wear protective equipment such as hardhat, safety glasses, and safety-toe boots
• Perform heavy lifting and carrying tasks with the weight of up to (50) fifty pounds
• Apply pushing and pulling force of (60) sixty pounds pressure during manual cranking operation of railroad switches
• Work outdoors in all types of weather conditions, including in confined spaces and at various
At NJ TRANSIT we support and depend upon the diversity of our staff. NJ TRANSIT is an Equal Opportunity Employer Show more details...
via Y Combinator
schedule_type: Full-timesalary: 172K a yearwork_from_home: 1
About Token Transit
Token Transit makes it easier for people to ride transit by lowering the barriers to fares. We are a complete fare payment platform for public transportation - from bus, to rail, to ferry, to paratransit and beyond. Over 200 municipal and regional transportation agencies across North America use our B2B2C SaaS and hardware solutions to bring flexibility, convenience, and ease... to the rider journey by letting people buy fares
About Token Transit
Token Transit makes it easier for people to ride transit by lowering the barriers to fares. We are a complete fare payment platform for public transportation - from bus, to rail, to ferry, to paratransit and beyond. Over 200 municipal and regional transportation agencies across North America use our B2B2C SaaS and hardware solutions to bring flexibility, convenience, and ease... to the rider journey by letting people buy fares using their phones. Riders can pay with their credit, debit, or commuter benefit cards, while unbanked and underbanked populations can purchase by Cash App Pay. Riders can also purchase passes directly in apps they already use like Google Maps, Apple Maps, Transit, Moovit, Google Wallet, and more. Technology changes fast and we meet riders and transit agencies wherever they are by providing innovative new solutions for payment.
Token Transit is a small team based out of San Francisco, California. Roles are split between agency sales, customer success, and engineering. We are a remote-friendly company with employees across the United States and we have an office in San Francisco.
About the Customer Success Manager Role
As a Customer Success Manager, you own the entire lifecycle of our customers - from kickoff, to onboarding, to account reviews, and renewals. You are a creative problem solver who is committed to ensuring the success of our municipal partners. You’ll also be the first line of defense to customer inquiries (i.e. Zendesk tickets) and communication. With keen observational and communication skills, you relay the “voice of the customer” to the rest of the organization - distilling valuable insights on product feedback, customer challenges, and customer success stories.
Responsibilities
• Launch newly signed small to medium transit agencies, from kickoff to go-live and support your customer portfolio through their entire life cycle including defining success metrics, milestones, and account reviews with the customer.
• Provide concierge support for any transit agency customer inquiries (i.e. fare modification requests via Zendesk tickets)
• Help our agencies rapidly & accurately resolve any issues they may have when using Token Transit
• Improve and iterate on our existing transit agency staff FAQ’s, self-help resources, and support processes. Produce and maintain customer and rider training materials.
• Collaborate with Engineering, Sales, and other cross-functional peers on specific user-impacting issues, product requests, and product roadmap. Advocate and be the voice of our customers.
• Understand and prioritize transit agency technology needs to ensure the features and tools developed deliver value to our customers
• Share and empower our transit agency customers with best practices, peer agency connections, and a depth of knowledge in transit and transit fare payment.
About You
• You are passionate about the transportation space including sustainable, equitable, safe, affordable, accessible and efficient modes of travel.
• You are very comfortable working with a wide range of personality types and feel comfortable picking up the phone to cold call partners and resolve issues.
• You are an entrepreneurial self-starter who can build and improve existing processes with little oversight and direction.
• You have managed a high-value customer portfolio or managed high-value projects
• You are very analytical and love dashboards, metrics, and data.
• You are a tireless investigator. When an issue arises, you own it until resolution.
• You hear challenges from others and have a burning desire to solve them. You stay calm and seek creative ways to deliver solutions.
• You have a fascination with communities of all sizes: large and small, rural and urban.
• You are a strong communicator and are energized by spending the day speaking with and listening to our customers.
• You have 3+ years of experience working for local government (i.e. public transit agency, city, department of transportation, etc), transportation consulting, or enterprise SaaS in the Business-to-Business civic tech space (preferably in the urban planning/transportation/transit space with government customers).
• Nice to have: Experience implementing and supporting hardware products.
Diversity, Inclusion, and Belonging
Public transit is overwhelmingly used by more people of color, more women, and more marginalized communities than other modes of transportation. We know it's important that the diversity and voices of our riders and transit agency customers are represented at the decision making tables at Token Transit. We encourage candidates of all races, genders, sexual orientations, ages, identities, and backgrounds to apply. Please don't hesitate to apply and share your story with us even if it feels like the requirements above don't quite fit Show more details...
Token Transit makes it easier for people to ride transit by lowering the barriers to fares. We are a complete fare payment platform for public transportation - from bus, to rail, to ferry, to paratransit and beyond. Over 200 municipal and regional transportation agencies across North America use our B2B2C SaaS and hardware solutions to bring flexibility, convenience, and ease... to the rider journey by letting people buy fares using their phones. Riders can pay with their credit, debit, or commuter benefit cards, while unbanked and underbanked populations can purchase by Cash App Pay. Riders can also purchase passes directly in apps they already use like Google Maps, Apple Maps, Transit, Moovit, Google Wallet, and more. Technology changes fast and we meet riders and transit agencies wherever they are by providing innovative new solutions for payment.
Token Transit is a small team based out of San Francisco, California. Roles are split between agency sales, customer success, and engineering. We are a remote-friendly company with employees across the United States and we have an office in San Francisco.
About the Customer Success Manager Role
As a Customer Success Manager, you own the entire lifecycle of our customers - from kickoff, to onboarding, to account reviews, and renewals. You are a creative problem solver who is committed to ensuring the success of our municipal partners. You’ll also be the first line of defense to customer inquiries (i.e. Zendesk tickets) and communication. With keen observational and communication skills, you relay the “voice of the customer” to the rest of the organization - distilling valuable insights on product feedback, customer challenges, and customer success stories.
Responsibilities
• Launch newly signed small to medium transit agencies, from kickoff to go-live and support your customer portfolio through their entire life cycle including defining success metrics, milestones, and account reviews with the customer.
• Provide concierge support for any transit agency customer inquiries (i.e. fare modification requests via Zendesk tickets)
• Help our agencies rapidly & accurately resolve any issues they may have when using Token Transit
• Improve and iterate on our existing transit agency staff FAQ’s, self-help resources, and support processes. Produce and maintain customer and rider training materials.
• Collaborate with Engineering, Sales, and other cross-functional peers on specific user-impacting issues, product requests, and product roadmap. Advocate and be the voice of our customers.
• Understand and prioritize transit agency technology needs to ensure the features and tools developed deliver value to our customers
• Share and empower our transit agency customers with best practices, peer agency connections, and a depth of knowledge in transit and transit fare payment.
About You
• You are passionate about the transportation space including sustainable, equitable, safe, affordable, accessible and efficient modes of travel.
• You are very comfortable working with a wide range of personality types and feel comfortable picking up the phone to cold call partners and resolve issues.
• You are an entrepreneurial self-starter who can build and improve existing processes with little oversight and direction.
• You have managed a high-value customer portfolio or managed high-value projects
• You are very analytical and love dashboards, metrics, and data.
• You are a tireless investigator. When an issue arises, you own it until resolution.
• You hear challenges from others and have a burning desire to solve them. You stay calm and seek creative ways to deliver solutions.
• You have a fascination with communities of all sizes: large and small, rural and urban.
• You are a strong communicator and are energized by spending the day speaking with and listening to our customers.
• You have 3+ years of experience working for local government (i.e. public transit agency, city, department of transportation, etc), transportation consulting, or enterprise SaaS in the Business-to-Business civic tech space (preferably in the urban planning/transportation/transit space with government customers).
• Nice to have: Experience implementing and supporting hardware products.
Diversity, Inclusion, and Belonging
Public transit is overwhelmingly used by more people of color, more women, and more marginalized communities than other modes of transportation. We know it's important that the diversity and voices of our riders and transit agency customers are represented at the decision making tables at Token Transit. We encourage candidates of all races, genders, sexual orientations, ages, identities, and backgrounds to apply. Please don't hesitate to apply and share your story with us even if it feels like the requirements above don't quite fit Show more details...
via CATABUS - JazzHR
schedule_type: Full-timesalary: 19.57 an hour
Hiring for: Bus Operator PAID Training Provided!
$3,000 Sign-On Bonus for candidates with Class A/B CDL, passenger endorsement and air brake restriction removed...
$1,500 Sign-on Bonus for all other license classifications
Do you have an employment background that includes customer service, a strong work ethic and the ability to work with a diverse group of people? This position requires flexibility, the aptitude to follow direction and the capability
Hiring for: Bus Operator PAID Training Provided!
$3,000 Sign-On Bonus for candidates with Class A/B CDL, passenger endorsement and air brake restriction removed...
$1,500 Sign-on Bonus for all other license classifications
Do you have an employment background that includes customer service, a strong work ethic and the ability to work with a diverse group of people? This position requires flexibility, the aptitude to follow direction and the capability to perform a variety of work-related tasks. Successful completion of CDL Class B with Passenger Endorsement training and testing will be required.
As a Bus Operator at CATA you will be working with a team of dedicated employees who are committed to providing excellent service to all of our staff and customers. Some pertinent responsibilities of the position are listed below.
• Safe and timely operation of a transit coach in all types of weather conditions while in compliance with FTA policies/procedures and all Federal and State traffic laws/regulations
• Tactful and courteous interaction with riders, other motorists and the general public
• Maintain working knowledge of streets, current bus routes and stops, fare structures, and bus pass programs
• Comply with ADA requirements to properly operate the accessibility ramp and wheelchair lifts, safely secure passengers, and make required stop announcements as needed
• Performing pre-trip/post-trip inspections
• Complete required paperwork accurately and legibly as needed for pre-trip/post-trip, incidents/accidents, and maintenance repair forms
• Work a flexible schedule that includes nights, weekends, holidays, and split shifts
• *40 hours a week is not initially guaranteed**
• Performs related tasks as required
Benefits
For this position CATA offers paid time off (vacations, sick days, holiday), Health Insurance (medical, dental and vision), 401(a), 457, Roth IRA, Health Savings Account, Flexible Spending Account, Life Insurance, Short Term Disability, Employee Assistance Program (EAP), free membership to health club and free transit pass.
Trainee Rate: $19.57/hr, Salary for Year One: $20.87/hr, Year Two: $23.48/hr, After Year Two: $26.09/hr
Selected candidate will be subject to MVR, drug and alcohol testing, criminal background check and
pre-employment functional evaluation. Interested candidates can apply by going to the Careers page on CATA’s website, https://catabus.com/careers/
CATA is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business needs Show more details...
$3,000 Sign-On Bonus for candidates with Class A/B CDL, passenger endorsement and air brake restriction removed...
$1,500 Sign-on Bonus for all other license classifications
Do you have an employment background that includes customer service, a strong work ethic and the ability to work with a diverse group of people? This position requires flexibility, the aptitude to follow direction and the capability to perform a variety of work-related tasks. Successful completion of CDL Class B with Passenger Endorsement training and testing will be required.
As a Bus Operator at CATA you will be working with a team of dedicated employees who are committed to providing excellent service to all of our staff and customers. Some pertinent responsibilities of the position are listed below.
• Safe and timely operation of a transit coach in all types of weather conditions while in compliance with FTA policies/procedures and all Federal and State traffic laws/regulations
• Tactful and courteous interaction with riders, other motorists and the general public
• Maintain working knowledge of streets, current bus routes and stops, fare structures, and bus pass programs
• Comply with ADA requirements to properly operate the accessibility ramp and wheelchair lifts, safely secure passengers, and make required stop announcements as needed
• Performing pre-trip/post-trip inspections
• Complete required paperwork accurately and legibly as needed for pre-trip/post-trip, incidents/accidents, and maintenance repair forms
• Work a flexible schedule that includes nights, weekends, holidays, and split shifts
• *40 hours a week is not initially guaranteed**
• Performs related tasks as required
Benefits
For this position CATA offers paid time off (vacations, sick days, holiday), Health Insurance (medical, dental and vision), 401(a), 457, Roth IRA, Health Savings Account, Flexible Spending Account, Life Insurance, Short Term Disability, Employee Assistance Program (EAP), free membership to health club and free transit pass.
Trainee Rate: $19.57/hr, Salary for Year One: $20.87/hr, Year Two: $23.48/hr, After Year Two: $26.09/hr
Selected candidate will be subject to MVR, drug and alcohol testing, criminal background check and
pre-employment functional evaluation. Interested candidates can apply by going to the Careers page on CATA’s website, https://catabus.com/careers/
CATA is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business needs Show more details...
via Government Jobs
schedule_type: Full-timesalary: 105,613–158,418 a year
The Overhead Catenary System (OCS) Engineer performs engineering duties as a fully competent and experienced engineer in all aspects of Maintenance of Way (MOW), Signals and Traction Power systems.
Duties include working on a range of MOW Signals and Traction Power systems engineering tasks, requiring independent evaluation, selection, adaptation and modification of standard engineering... techniques, maintenance procedures, and criteria, and assisting
The Overhead Catenary System (OCS) Engineer performs engineering duties as a fully competent and experienced engineer in all aspects of Maintenance of Way (MOW), Signals and Traction Power systems.
Duties include working on a range of MOW Signals and Traction Power systems engineering tasks, requiring independent evaluation, selection, adaptation and modification of standard engineering... techniques, maintenance procedures, and criteria, and assisting in the resolution of complex engineering, maintenance, planning, and policy issues.
Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements that demonstrate safety is a fundamental value that guides all aspects of our work. Perform related duties as required.
Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers’ experiences and of TriMet’s product and service offerings.
1. Provide professional engineering services in developing and reviewing conceptual and detailed design of railroad and light rail overhead catenary (OCS) systems. Build a working knowledge of the interface between catenary components, substation components, Signals, and Light-Rail-Vehicles.
2. Prepare cost estimates, documentation, public presentation material, designs, and calculations related to MOW OCS systems, maintenance, repair and troubleshooting of defects.
3. Evaluate the functional feasibility, electrical and mechanical design, and system reliability of various electrical and mechanical systems, equipment, and hardware associated with future and existing MAX maintenance of way systems as they relate to the MOW Traction Power system maintenance and repair. Coordinate with other TriMet engineers, staff and consultants to ensure compatible designs.
4. Review product and systems submittals for compliance with contract requirements and TriMet criteria. Prepare documents for the maintenance standards and procedures of MOW Signal and Traction Power systems, installations and equipment.
5. Assist with administration of contracts relating to the procurement, installation, testing and start-up of various Signals and Traction Power systems, hardware, software, and related equipment. Coordinate with systems engineering, consultants and other system and civil contracts on construction issues.
6. Prepare minutes, documentation, specifications and technical reports, and review such material generated by others. Assist with preparation of contract specifications and bid documents.
7. Work and coordinate with represented staff, other TriMet engineering, planning, operations staff, staff from other jurisdictions and consultants.
8. Monitor maintenance and manufacturing activities to assure contractual and manufacturer compliance. Perform field measurements and calculations to verify quantities and quality of completed work. Assist with contracts administration for management of equipment procurement, testing and consultant contracts.
9. Provide lead expert guidance to MOW management, supervisors consultants, systems engineering and other support staff as required for specific assignments and within the guidelines provided by the MOW Director of Operations.
10. Represent TriMet at various interagency meetings as a technical representative.A minimum of a Bachelor's Degree is required
A Bachelor's Degree in Electrical Engineering or Mechanical Engineering is required. .
A minimum of six (6) years of total credited experience.*
Six (6) years of experience a a compentent praciticing engineer are required.
Six (6) years of engineering experience in an area directly applicable to MOW signals, OCS and substation systems design, inspection, and manufacturing or maintenance management are required.
A Professional Engineer (PE) License is required within 120 days of the date of hire.
• The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the "credited experience".Type of Position / Grade / FLSA
Grade 17, Exempt, Non-Union, Full-Time
Salary Range
Minimum: $105,613.00
Maximum: $158,418.00
Salary offers will be determined by a candidate’s education, training and relevant experience. Any final offer of employment will fall within the range stated above. For transparency, we choose to list the full available grade range, however, TriMet’s salary administration process will ultimately determine the final salary offered.
Selection Process
Candidates will be selected based at a minimum on the result of:
1. Application Review (please include: Cover Letter and Resume)
2. Panel Interviews
3. Reference Check
Supplemental Information
Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.
Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered. A work record review process is conducted for each TriMet union employee when they apply for an internal position (including non-union positions) at TriMet. The work record review covers one full year of work history and two years of preventable accident history, beginning with the closing date on the job announcement, and reviews time loss, oversleeps, supervisor observation reports (rule violations), and disciplinary actions.
If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.
If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.
TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.
ADA Statement
As applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may include required job functions performed infrequently as well as production standards related to the quality and quantity of work.
If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet's accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee's preferred accommodation Show more details...
Duties include working on a range of MOW Signals and Traction Power systems engineering tasks, requiring independent evaluation, selection, adaptation and modification of standard engineering... techniques, maintenance procedures, and criteria, and assisting in the resolution of complex engineering, maintenance, planning, and policy issues.
Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements that demonstrate safety is a fundamental value that guides all aspects of our work. Perform related duties as required.
Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers’ experiences and of TriMet’s product and service offerings.
1. Provide professional engineering services in developing and reviewing conceptual and detailed design of railroad and light rail overhead catenary (OCS) systems. Build a working knowledge of the interface between catenary components, substation components, Signals, and Light-Rail-Vehicles.
2. Prepare cost estimates, documentation, public presentation material, designs, and calculations related to MOW OCS systems, maintenance, repair and troubleshooting of defects.
3. Evaluate the functional feasibility, electrical and mechanical design, and system reliability of various electrical and mechanical systems, equipment, and hardware associated with future and existing MAX maintenance of way systems as they relate to the MOW Traction Power system maintenance and repair. Coordinate with other TriMet engineers, staff and consultants to ensure compatible designs.
4. Review product and systems submittals for compliance with contract requirements and TriMet criteria. Prepare documents for the maintenance standards and procedures of MOW Signal and Traction Power systems, installations and equipment.
5. Assist with administration of contracts relating to the procurement, installation, testing and start-up of various Signals and Traction Power systems, hardware, software, and related equipment. Coordinate with systems engineering, consultants and other system and civil contracts on construction issues.
6. Prepare minutes, documentation, specifications and technical reports, and review such material generated by others. Assist with preparation of contract specifications and bid documents.
7. Work and coordinate with represented staff, other TriMet engineering, planning, operations staff, staff from other jurisdictions and consultants.
8. Monitor maintenance and manufacturing activities to assure contractual and manufacturer compliance. Perform field measurements and calculations to verify quantities and quality of completed work. Assist with contracts administration for management of equipment procurement, testing and consultant contracts.
9. Provide lead expert guidance to MOW management, supervisors consultants, systems engineering and other support staff as required for specific assignments and within the guidelines provided by the MOW Director of Operations.
10. Represent TriMet at various interagency meetings as a technical representative.A minimum of a Bachelor's Degree is required
A Bachelor's Degree in Electrical Engineering or Mechanical Engineering is required. .
A minimum of six (6) years of total credited experience.*
Six (6) years of experience a a compentent praciticing engineer are required.
Six (6) years of engineering experience in an area directly applicable to MOW signals, OCS and substation systems design, inspection, and manufacturing or maintenance management are required.
A Professional Engineer (PE) License is required within 120 days of the date of hire.
• The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the "credited experience".Type of Position / Grade / FLSA
Grade 17, Exempt, Non-Union, Full-Time
Salary Range
Minimum: $105,613.00
Maximum: $158,418.00
Salary offers will be determined by a candidate’s education, training and relevant experience. Any final offer of employment will fall within the range stated above. For transparency, we choose to list the full available grade range, however, TriMet’s salary administration process will ultimately determine the final salary offered.
Selection Process
Candidates will be selected based at a minimum on the result of:
1. Application Review (please include: Cover Letter and Resume)
2. Panel Interviews
3. Reference Check
Supplemental Information
Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.
Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered. A work record review process is conducted for each TriMet union employee when they apply for an internal position (including non-union positions) at TriMet. The work record review covers one full year of work history and two years of preventable accident history, beginning with the closing date on the job announcement, and reviews time loss, oversleeps, supervisor observation reports (rule violations), and disciplinary actions.
If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.
If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.
TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.
ADA Statement
As applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may include required job functions performed infrequently as well as production standards related to the quality and quantity of work.
If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet's accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee's preferred accommodation Show more details...
via ZipRecruiter
posted_at: 2 days agoschedule_type: Full-timesalary: 24.04–29.04 an hour
Description
Job Summary...
Performs track inspection, maintenance and repair and other duties in a safe, orderly and productive manner. Operates equipment, including on-track equipment and vehicles necessary for the performance of track maintenance, repair, landscaping duties, and other rail support activities.
• All UTA Rail Maintenance Worker can enjoy a $2,000 Hiring Incentive. Ask for details!*
Minimum Qualifications EDUCATION/TRAINING
•
Description
Job Summary...
Performs track inspection, maintenance and repair and other duties in a safe, orderly and productive manner. Operates equipment, including on-track equipment and vehicles necessary for the performance of track maintenance, repair, landscaping duties, and other rail support activities.
• All UTA Rail Maintenance Worker can enjoy a $2,000 Hiring Incentive. Ask for details!*
Minimum Qualifications EDUCATION/TRAINING
• Successful completion of training program and post-training qualification period.
• Ability to acquire appropriate certification for track maintenance work.
EXPERIENCE
• One year of experience in construction or related work. Track maintenance experience is preferred but not required.
• Must be able to acquire and maintain Class A CDL and DOT Medical card.
• Must have a valid Utah Driver's License.
• Be a safe driver with no more than 2 moving violations in the past 3 years.
• Have no convictions for driving under the influence of alcohol or any drugs within the past 10 years.
• SKILLS
• Good interpersonal relationship skills.
• Good verbal communication skills.
• Must be able to read, write, and speak English.
ABILITIES
• Must observe the TRAX Safety Rules for MOW employees.
• Perform all duties safely, efficiently and in compliance with all applicable rules and regulations with minimum supervision.
• Operate any vehicles or equipment required for MOW work (such as hi-rail, crane, and power, hand tamping machines, or forklift).
• Use hand and power tools.
• Ability to perform physical requirements of the job to include walking long distances in a quick manner on uneven surfaces, heavy physical requirements of the job, such as lifting rail parts and equipment weighing over one hundred (100) pounds, and assisting in the loading, unloading and movement of ties, rails and other heavy objects weighing over one hundred fifty (150) pounds, prolonged periods of standing, crawl and lay on uneven surfaces, able to work in tight and awkward positions, work outside in all weather conditions, and constantly aware of surroundings.
• Learn safety practices.
This job requires regular and predictable attendance
- OR -
An equivalent combination of relevant education and experience.
[UTA reserves the right to determine the equivalencies of education and experience.]
UTA's benefits package for full-time maintenance employees includes:
• Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts.
• Health and Wellness Clinics for on-site medical care at no cost to employees, spouses, and dependent children.
• 13 days of paid time off (9 personal days and 5 vacation days). Increase in paid time off with tenure at UTA.
• 10 paid holidays and two paid (2) floating holidays per year.
• Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
• Generous tuition reimbursement for higher education, available for both bachelor's and master's degree.
• Apprenticeship programs available as well as other training, development, and career advancement opportunities.
• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
• Free transit passes for employee, spouse, and dependent children.
• Employee assistance program - includes counseling, legal services, financial planning, etc.
• UTA Well - a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
• Free on-site fitness facilities and discounted membership to VASA Fitness.
For more information on UTA's Total Rewards benefits package, please visit: https://jobs.jobvite.com/rideuta/#benefits
Shift: 9:00 pm - 7:30 am with Sunday/Monday/Tuesday OR Thursday/Friday/Saturday off*
• Shift & Days off subject to change
Pay Rate: $24.04 - $29.04 per hour plus $1.00 to $1.50 shift differential depending on shift, if applicable. This is a five year wage progression.
To be considered, apply before: July 13, 2023 by 5:59 pm PM21
o Show more details...
Job Summary...
Performs track inspection, maintenance and repair and other duties in a safe, orderly and productive manner. Operates equipment, including on-track equipment and vehicles necessary for the performance of track maintenance, repair, landscaping duties, and other rail support activities.
• All UTA Rail Maintenance Worker can enjoy a $2,000 Hiring Incentive. Ask for details!*
Minimum Qualifications EDUCATION/TRAINING
• Successful completion of training program and post-training qualification period.
• Ability to acquire appropriate certification for track maintenance work.
EXPERIENCE
• One year of experience in construction or related work. Track maintenance experience is preferred but not required.
• Must be able to acquire and maintain Class A CDL and DOT Medical card.
• Must have a valid Utah Driver's License.
• Be a safe driver with no more than 2 moving violations in the past 3 years.
• Have no convictions for driving under the influence of alcohol or any drugs within the past 10 years.
• SKILLS
• Good interpersonal relationship skills.
• Good verbal communication skills.
• Must be able to read, write, and speak English.
ABILITIES
• Must observe the TRAX Safety Rules for MOW employees.
• Perform all duties safely, efficiently and in compliance with all applicable rules and regulations with minimum supervision.
• Operate any vehicles or equipment required for MOW work (such as hi-rail, crane, and power, hand tamping machines, or forklift).
• Use hand and power tools.
• Ability to perform physical requirements of the job to include walking long distances in a quick manner on uneven surfaces, heavy physical requirements of the job, such as lifting rail parts and equipment weighing over one hundred (100) pounds, and assisting in the loading, unloading and movement of ties, rails and other heavy objects weighing over one hundred fifty (150) pounds, prolonged periods of standing, crawl and lay on uneven surfaces, able to work in tight and awkward positions, work outside in all weather conditions, and constantly aware of surroundings.
• Learn safety practices.
This job requires regular and predictable attendance
- OR -
An equivalent combination of relevant education and experience.
[UTA reserves the right to determine the equivalencies of education and experience.]
UTA's benefits package for full-time maintenance employees includes:
• Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts.
• Health and Wellness Clinics for on-site medical care at no cost to employees, spouses, and dependent children.
• 13 days of paid time off (9 personal days and 5 vacation days). Increase in paid time off with tenure at UTA.
• 10 paid holidays and two paid (2) floating holidays per year.
• Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
• Generous tuition reimbursement for higher education, available for both bachelor's and master's degree.
• Apprenticeship programs available as well as other training, development, and career advancement opportunities.
• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
• Free transit passes for employee, spouse, and dependent children.
• Employee assistance program - includes counseling, legal services, financial planning, etc.
• UTA Well - a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
• Free on-site fitness facilities and discounted membership to VASA Fitness.
For more information on UTA's Total Rewards benefits package, please visit: https://jobs.jobvite.com/rideuta/#benefits
Shift: 9:00 pm - 7:30 am with Sunday/Monday/Tuesday OR Thursday/Friday/Saturday off*
• Shift & Days off subject to change
Pay Rate: $24.04 - $29.04 per hour plus $1.00 to $1.50 shift differential depending on shift, if applicable. This is a five year wage progression.
To be considered, apply before: July 13, 2023 by 5:59 pm PM21
o Show more details...
via Transdev Jobs
schedule_type: Full-time
Overview
Bus Operators...
Hiring Immediately!
We are hiring Bus Operators to operate vehicles for the Waukesha Metro Transit throughout the greater Waukesha area. All Operators will be hired on a part-time basis averaging approximately 30 hours weekly, to fill full-time positions as they become available.
Why Work for Us?
• $19.18 starting salary!
• $1,000 sign on bonus to be paid out over the course of a one (1) year!
• 401(k)
• Paid
Overview
Bus Operators...
Hiring Immediately!
We are hiring Bus Operators to operate vehicles for the Waukesha Metro Transit throughout the greater Waukesha area. All Operators will be hired on a part-time basis averaging approximately 30 hours weekly, to fill full-time positions as they become available.
Why Work for Us?
• $19.18 starting salary!
• $1,000 sign on bonus to be paid out over the course of a one (1) year!
• 401(k)
• Paid time off
• Group health insurance including vision
• Group dental insurance
• Disability Insurance
• Life insurance
• Flexible spending account
• Pay increases
• Uniform allowance
• Select paid holidays
• Employee Assistance Program
• Transit Pass
How we are keeping our employees and customers safe:
• Strict adherence to CDC Guidelines
• Enhanced vehicle cleaning/disinfecting measures with concentrated focus on high frequency touch areas
• PPE Distribution (Hand Sanitizer, masks, gloves)
• Social Distancing Enforced
• Enhanced facility cleaning/disinfecting measures with concentrated focus on high frequency touch areas
Responsibilities
• Safe operation of the transit vehicle while following routes and schedules.
• Informing customers about fares, routes, schedules, and operating rules.
• Announcing major intersections, transfer points, and points of interest.
• Assisting disabled passengers in boarding and exiting the vehicle.
• Prompt and regular attendance.
Qualifications
• Must be at least 21 years of age.
• Must have a valid driver’s license and an excellent driving record.
• A Commercial Driver’s License (CDL) is not required to apply; however, a CDL Instruction Permit will be required before starting training. A CDL must be acquired before completion of training.
• High school diploma or equivalent preferred but not required.
• Must have strong customer service skills including interaction with customers, problem-solving, and customer assistance.
• Previous bus or other heavy duty vehicle driving experience preferred.
• Have the ability to apply proper driving procedures.
• Have the ability to learn transit routes and schedules and adapt to changes; ability to read a map.
• Have the ability to read, understand, and interpret transit system operating rules, regulations, policies, and routes.
• Have the ability to assist handicapped passengers when needed.
• Must submit to drug testing and a criminal and employment background check.
• Must be able to maintain a DOT medical card.
• Must be able to work shifts or flexible work schedules as needed.
• Primarily seated in vehicle; stress caused by passengers and traffic.
• Must be able to work in all types of weather.
All candidates will be subject to both criminal and employment background checks and must pass a medical evaluation and drug screen. New Operators are required to complete a 4-week training program. Additionally, the ideal candidate must have a Wisconsin CDL or CDL Instruction Permit with Passenger endorsement and airbrakes. CDL training will be provided if trainee has CDL Instruction Permit.
About Transdev:
Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.
For more information, please visit our website at www.transdevna.com
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
We are an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Job Locations USA-WI-Waukesha
Posted Date 6 months ago (12/26/2022 2:39 PM)
Requisition ID 2022-24780
Position Category Driver/Operator - Bus, Paratransit, Taxi, Limo, Shuttle
Internal Reference 187
Company/Division Transdev Services Show more details...
Bus Operators...
Hiring Immediately!
We are hiring Bus Operators to operate vehicles for the Waukesha Metro Transit throughout the greater Waukesha area. All Operators will be hired on a part-time basis averaging approximately 30 hours weekly, to fill full-time positions as they become available.
Why Work for Us?
• $19.18 starting salary!
• $1,000 sign on bonus to be paid out over the course of a one (1) year!
• 401(k)
• Paid time off
• Group health insurance including vision
• Group dental insurance
• Disability Insurance
• Life insurance
• Flexible spending account
• Pay increases
• Uniform allowance
• Select paid holidays
• Employee Assistance Program
• Transit Pass
How we are keeping our employees and customers safe:
• Strict adherence to CDC Guidelines
• Enhanced vehicle cleaning/disinfecting measures with concentrated focus on high frequency touch areas
• PPE Distribution (Hand Sanitizer, masks, gloves)
• Social Distancing Enforced
• Enhanced facility cleaning/disinfecting measures with concentrated focus on high frequency touch areas
Responsibilities
• Safe operation of the transit vehicle while following routes and schedules.
• Informing customers about fares, routes, schedules, and operating rules.
• Announcing major intersections, transfer points, and points of interest.
• Assisting disabled passengers in boarding and exiting the vehicle.
• Prompt and regular attendance.
Qualifications
• Must be at least 21 years of age.
• Must have a valid driver’s license and an excellent driving record.
• A Commercial Driver’s License (CDL) is not required to apply; however, a CDL Instruction Permit will be required before starting training. A CDL must be acquired before completion of training.
• High school diploma or equivalent preferred but not required.
• Must have strong customer service skills including interaction with customers, problem-solving, and customer assistance.
• Previous bus or other heavy duty vehicle driving experience preferred.
• Have the ability to apply proper driving procedures.
• Have the ability to learn transit routes and schedules and adapt to changes; ability to read a map.
• Have the ability to read, understand, and interpret transit system operating rules, regulations, policies, and routes.
• Have the ability to assist handicapped passengers when needed.
• Must submit to drug testing and a criminal and employment background check.
• Must be able to maintain a DOT medical card.
• Must be able to work shifts or flexible work schedules as needed.
• Primarily seated in vehicle; stress caused by passengers and traffic.
• Must be able to work in all types of weather.
All candidates will be subject to both criminal and employment background checks and must pass a medical evaluation and drug screen. New Operators are required to complete a 4-week training program. Additionally, the ideal candidate must have a Wisconsin CDL or CDL Instruction Permit with Passenger endorsement and airbrakes. CDL training will be provided if trainee has CDL Instruction Permit.
About Transdev:
Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.
For more information, please visit our website at www.transdevna.com
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
We are an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Job Locations USA-WI-Waukesha
Posted Date 6 months ago (12/26/2022 2:39 PM)
Requisition ID 2022-24780
Position Category Driver/Operator - Bus, Paratransit, Taxi, Limo, Shuttle
Internal Reference 187
Company/Division Transdev Services Show more details...
via WREG Jobs
posted_at: 2 days agoschedule_type: Full-time
Overview: Bus Operators
Hiring Immediately...
We are hiring Bus Operators to operate vehicles for the Waukesha Metro Transit throughout the greater Waukesha area. All Operators will be hired on a part-time basis averaging approximately 30 hours weekly, to fill full-time positions as they become available.
Why Work for Us?
• $19.18 starting salary!
• $1,000 sign on bonus to be paid out over the course of a one (1) year!
• 401(k)
• Paid time
Overview: Bus Operators
Hiring Immediately...
We are hiring Bus Operators to operate vehicles for the Waukesha Metro Transit throughout the greater Waukesha area. All Operators will be hired on a part-time basis averaging approximately 30 hours weekly, to fill full-time positions as they become available.
Why Work for Us?
• $19.18 starting salary!
• $1,000 sign on bonus to be paid out over the course of a one (1) year!
• 401(k)
• Paid time off
• Group health insurance including vision
• Group dental insurance
• Disability Insurance
• Life insurance
• Flexible spending account
• Pay increases
• Uniform allowance
• Select paid holidays
• Employee Assistance Program
• Transit Pass
How we are keeping our employees and customers safe:
• Strict adherence to CDC Guidelines
• Enhanced vehicle cleaning/disinfecting measures with concentrated focus on high frequency touch areas
• PPE Distribution (Hand Sanitizer, masks, gloves)
• Social Distancing Enforced
• Enhanced facility cleaning/disinfecting measures with concentrated focus on high frequency touch areas Responsibilities:
• Safe operation of the transit vehicle while following routes and schedules.
• Informing customers about fares, routes, schedules, and operating rules.
• Announcing major intersections, transfer points, and points of interest.
• Assisting disabled passengers in boarding and exiting the vehicle.
• Prompt and regular attendance. Qualifications:
• Must be at least 21 years of age.
• Must have a valid driver's license and an excellent driving record.
• A Commercial Driver's License (CDL) is not required to apply; however, a CDL Instruction Permit will be required before starting training. A CDL must be acquired before completion of training.
• High school diploma or equivalent preferred but not required.
• Must have strong customer service skills including interaction with customers, problem-solving, and customer assistance.
• Previous bus or other heavy duty vehicle driving experience preferred.
• Have the ability to apply proper driving procedures.
• Have the ability to learn transit routes and schedules and adapt to changes; ability to read a map.
• Have the ability to read, understand, and interpret transit system operating rules, regulations, policies, and routes.
• Have the ability to assist handicapped passengers when needed.
• Must submit to drug testing and a criminal and employment background check.
• Must be able to maintain a DOT medical card.
• Must be able to work shifts or flexible work schedules as needed.
• Primarily seated in vehicle; stress caused by passengers and traffic.
• Must be able to work in all types of weather.
All candidates will be subject to both criminal and employment background checks and must pass a medical evaluation and drug screen. New Operators are required to complete a 4-week training program. Additionally, the ideal candidate must have a Wisconsin CDL or CDL Instruction Permit with Passenger endorsement and airbrakes. CDL training will be provided if trainee has CDL Instruction Permit.
About Transdev:
Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.
For more information, please visit our website at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
We are an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law Show more details...
Hiring Immediately...
We are hiring Bus Operators to operate vehicles for the Waukesha Metro Transit throughout the greater Waukesha area. All Operators will be hired on a part-time basis averaging approximately 30 hours weekly, to fill full-time positions as they become available.
Why Work for Us?
• $19.18 starting salary!
• $1,000 sign on bonus to be paid out over the course of a one (1) year!
• 401(k)
• Paid time off
• Group health insurance including vision
• Group dental insurance
• Disability Insurance
• Life insurance
• Flexible spending account
• Pay increases
• Uniform allowance
• Select paid holidays
• Employee Assistance Program
• Transit Pass
How we are keeping our employees and customers safe:
• Strict adherence to CDC Guidelines
• Enhanced vehicle cleaning/disinfecting measures with concentrated focus on high frequency touch areas
• PPE Distribution (Hand Sanitizer, masks, gloves)
• Social Distancing Enforced
• Enhanced facility cleaning/disinfecting measures with concentrated focus on high frequency touch areas Responsibilities:
• Safe operation of the transit vehicle while following routes and schedules.
• Informing customers about fares, routes, schedules, and operating rules.
• Announcing major intersections, transfer points, and points of interest.
• Assisting disabled passengers in boarding and exiting the vehicle.
• Prompt and regular attendance. Qualifications:
• Must be at least 21 years of age.
• Must have a valid driver's license and an excellent driving record.
• A Commercial Driver's License (CDL) is not required to apply; however, a CDL Instruction Permit will be required before starting training. A CDL must be acquired before completion of training.
• High school diploma or equivalent preferred but not required.
• Must have strong customer service skills including interaction with customers, problem-solving, and customer assistance.
• Previous bus or other heavy duty vehicle driving experience preferred.
• Have the ability to apply proper driving procedures.
• Have the ability to learn transit routes and schedules and adapt to changes; ability to read a map.
• Have the ability to read, understand, and interpret transit system operating rules, regulations, policies, and routes.
• Have the ability to assist handicapped passengers when needed.
• Must submit to drug testing and a criminal and employment background check.
• Must be able to maintain a DOT medical card.
• Must be able to work shifts or flexible work schedules as needed.
• Primarily seated in vehicle; stress caused by passengers and traffic.
• Must be able to work in all types of weather.
All candidates will be subject to both criminal and employment background checks and must pass a medical evaluation and drug screen. New Operators are required to complete a 4-week training program. Additionally, the ideal candidate must have a Wisconsin CDL or CDL Instruction Permit with Passenger endorsement and airbrakes. CDL training will be provided if trainee has CDL Instruction Permit.
About Transdev:
Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.
For more information, please visit our website at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
We are an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law Show more details...
via ZipRecruiter
posted_at: 2 days agoschedule_type: Full-time
POSITION SUMMARY
Provides customer assistance at the highest level to transit patrons aboard vehicles and in and around transit facilities, and assists transportation personnel as required
...
PRIMARY RESPONSIBILITIES
• Maintains amiable relations with customers at all times. Interacts with and effectively assists customers in normal and emergency situations.
• Knows and understands the Authority's transit system, fares, schedules, routes, transfer
POSITION SUMMARY
Provides customer assistance at the highest level to transit patrons aboard vehicles and in and around transit facilities, and assists transportation personnel as required
...
PRIMARY RESPONSIBILITIES
• Maintains amiable relations with customers at all times. Interacts with and effectively assists customers in normal and emergency situations.
• Knows and understands the Authority's transit system, fares, schedules, routes, transfer and connecting points and major points of interest in the Chicagoland area.
• Provides special assistance to mobility limited patrons utilizing gap fillers and other aids as required to board and alight vehicles and ingress and egress facilities.
• Maintains knowledge to assist with making minor operational adjustments to rail cars and assist the operator as needed.
• Monitors and coordinates station cleanliness, defective revenue equipment or station repair needs in and around the faculties and either reconciles or reports conditions to appropriate personnel in a timely manner.
• Ensures the kiosk is adequately supplied with current editions of reports, forms, maps, brochures, schedules, etc. Notifies the Courier and manager if supplies are needed. Disposes of all outdated versions of these materials.
• Contacts Communication/Power Control in a timely manner to report all accidents, suspicious activity, disturbances, threats, fire, unusual occurrences or other emergencies and provides all related pertinent information.
• Inspects fare media, transit cards, passes and ID cards for validity and immediately reports invalid material to appropriate personnel.
• Provides assistance in the evacuation of persons from CTA facilities and/or vehicles as necessary.
• Routinely performs station inspections at the assigned station facilities to check cleanliness, equipment functionality and customer safety. May open and/or close stations as determined according to the shift assigned.
• Performs daily inspections of station equipment and its proper operation, e.g. elevators/escalators, Customer Call Buttons, station PA system, LED signs, other ADA related equipment, etc.
• Maintains a thorough knowledge and understanding of the fare structure, the operation and features of the Automated Fare Collection equipment, fare instruments and of all rules and procedures governing fare collection. Advises customers who experience failed fare transactions to the nearest CSR or to Customer Service and monitors station turnstiles and TCVM's for illegal activity.
• Performs related duties as assigned.
Qualifications - Internal EDUCATION/EXPERIENCE REQUIREMENTS
• Required to submit to and pass drug and alcohol testing as mandated by the Federal Transportation Administration.
• Required to be at least 21 years of age.
• Required to maintain a neat and professional appearance, including wearing the CTA issued safety vest and other uniform compliances at all times while on duty.
PHYSICAL REQUIREMENTS
• Must be able to lift at least 35 pounds
• Must be able to stand for extended periods of time...
• Required to lift and deploy platform gap fillers (35 lbs.), carrying platform gap fillers, and pushing wheelchairs on platform and within rail cars.
• Required to climb stairs and balancing on board inspections; assistance of passengers.
• Required to stoop to maintain station appearance, picking up debris, kneeling and crouching to clear faregate jams; from side of turnstile in 16' aisle.
• Required to reach and handle to maintain information boards and posting notices.
• Required to perform duties with noise and vibrations from moving trains.
• Required to speak and hear to provide information, greet customers, and listen for questions, comments, and special announcements.
• Required to see near for pass verification and far for observing elevators, escalators and platform for customer safety and color vision to distinguish transfer markings, passes, route maps, etc.
• Vaccinated against Covid 19
KNOWLEDGE, SKILLS, AND ABILITIES
• Required to possess a suitable temperament and disposition necessary for establishing and maintaining amiable relations with customers at all times.
• Possess customer service experience or skills to provide outstanding customer service to customers.
• Required to possess the skills necessary to effectively assist customers in normal and emergency situations.
• Required to understand and follows oral and written instructions, accurately performs basic arithmetic operations, and be able to express one self's clearly both orally and in writing.
• Required to possess the skills necessary to prepare, write, and submit all pertinent reports concisely and accurately in a timely manner.
WORKING CONDITIONS
• Required to carry two-way radio.
• Required to work various days and hours and travel to various locations.
• Subject to existing weather conditions.
• Required to maintain a neat and professional appearance, including wearing the CTA issued safety vest and other uniform compliances at all times while on duty.
• May be in close proximity to electrical energized conductors and fumes for bus staging areas.
External Description Description - External POSITION SUMMARY
Provides customer assistance at the highest level to transit patrons aboard vehicles and in and around transit facilities, and assists transportation personnel as required.
PRIMARY RESPONSIBILITIES
• Maintains amiable relations with customers at all times. Interacts with and effectively assists customers in normal and emergency situations.
• Knows and understands the Authority's transit system, fares, schedules, routes, transfer and connecting points and major points of interest in the Chicagoland area.
• Provides special assistance to mobility limited patrons utilizing gap fillers and other aids as required to board and alight vehicles and ingress and egress facilities.
• Maintains knowledge to assist with making minor operational adjustments to rail cars and assist the operator as needed.
• Monitors and coordinates station cleanliness, defective revenue equipment or station repair needs in and around the faculties and either reconciles or reports conditions to appropriate personnel in a timely manner.
• Ensures the kiosk is adequately supplied with current editions of reports, forms, maps, brochures, schedules, etc. Notifies the Courier and manager if supplies are needed. Disposes of all outdated versions of these materials.
• Contacts Communication/Power Control in a timely manner to report all accidents, suspicious activity, disturbances, threats, fire, unusual occurrences or other emergencies and provides all related pertinent information.
• Inspects fare media, transit cards, passes and ID cards for validity and immediately reports invalid material to appropriate personnel.
• Provides assistance in the evacuation of persons from CTA facilities and/or vehicles as necessary.
• Routinely performs station inspections at the assigned station facilities to check cleanliness, equipment functionality and customer safety. May open and/or close stations as determined according to the shift assigned.
• Performs daily inspections of station equipment and its proper operation, e.g. elevators/escalators, Customer Call Buttons, station PA system, LED signs, other ADA related equipment, etc.
• Maintains a thorough knowledge and understanding of the fare structure, the operation and features of the Automated Fare Collection equipment, fare instruments and of all rules and procedures governing fare collection. Advises customers who experience failed fare transactions to the nearest CSR or to Customer Service and monitors station turnstiles and TCVM's for illegal activity.
• Performs related duties as assigned.
Qualifications - Internal EDUCATION/EXPERIENCE REQUIREMENTS
• Required to submit to and pass drug and alcohol testing as mandated by the Federal Transportation Administration.
• Required to be at least 21 years of age.
• Required to maintain a neat and professional appearance, including wearing the CTA issued safety vest and other uniform compliances at all times while on duty.
PHYSICAL REQUIREMENTS
• Must be able to lift at least 35 pounds
• Must be able to stand for extended periods of time...
• Required to lift and deploy platform gap fillers (35 lbs.), carrying platform gap fillers, and pushing wheelchairs on platform and within rail cars.
• Required to climb stairs and balancing on board inspections; assistance of passengers.
• Required to stoop to maintain station appearance, picking up debris, kneeling and crouching to clear faregate jams; from side of turnstile in 16' aisle.
• Required to reach and handle to maintain information boards and posting notices.
• Required to perform duties with noise and vibrations from moving trains.
• Required to speak and hear to provide information, greet customers, and listen for questions, comments, and special announcements.
• Required to see near for pass verification and far for observing elevators, escalators and platform for customer safety and color vision to distinguish transfer markings, passes, route maps, etc.
KNOWLEDGE, SKILLS, AND ABILITIES
• Required to possess a suitable temperament and disposition necessary for establishing and maintaining amiable relations with customers at all times.
• Possess customer service experience or skills to provide outstanding customer service to customers.
• Required to possess the skills necessary to effectively assist customers in normal and emergency situations.
• Required to understand and follows oral and written instructions, accurately performs basic arithmetic operations, and be able to express one self's clearly both orally and in writing.
• Required to possess the skills necessary to prepare, write, and submit all pertinent reports concisely and accurately in a timely manner.
WORKING CONDITIONS
• Required to carry two-way radio.
• Required to work various days and hours and travel to various locations.
• Subject to existing weather conditions.
• Required to maintain a neat and professional appearance, including wearing the CTA issued safety vest and other uniform compliances at all times while on duty.
• May be in close proximity to electrical energized conductors and fumes for bus staging areas.
External Description Description - External POSITION SUMMARY
Provides customer assistance at the highest level to transit patrons aboard vehicles and in and around transit facilities, and assists transportation personnel as required.
PRIMARY RESPONSIBILITIES
• Maintains amiable relations with customers at all times. Interacts with and effectively assists customers in normal and emergency situations.
• Knows and understands the Authority's transit system, fares, schedules, routes, transfer and connecting points and major points of interest in the Chicagoland area.
• Provides special assistance to mobility limited patrons utilizing gap fillers and other aids as required to board and alight vehicles and ingress and egress facilities.
• Maintains knowledge to assist with making minor operational adjustments to rail cars and assist the operator as needed.
• Monitors and coordinates station cleanliness, defective revenue equipment or station repair needs in and around the faculties and either reconciles or reports conditions to appropriate personnel in a timely manner.
• Ensures the kiosk is adequately supplied with current editions of reports, forms, maps, brochures, schedules, etc. Notifies the Courier and manager if supplies are needed. Disposes of all outdated versions of these materials.
• Contacts Communication/Power Control in a timely manner to report all accidents, suspicious activity, disturbances, threats, fire, unusual occurrences or other emergencies and provides all related pertinent information.
• Inspects fare media, transit cards, passes and ID cards for validity and immediately reports invalid material to appropriate personnel.
• Provides assistance in the evacuation of persons from CTA facilities and/or vehicles as necessary.
• Routinely performs station inspections at the assigned station facilities to check cleanliness, equipment functionality and customer safety. May open and/or close stations as determined according to the shift assigned.
• Performs daily inspections of station equipment and its proper operation, e.g. elevators/escalators, Customer Call Buttons, station PA system, LED signs, other ADA related equipment, etc.
• Maintains a thorough knowledge and understanding of the fare structure, the operation and features of the Automated Fare Collection equipment, fare instruments and of all rules and procedures governing fare collection. Advises customers who experience failed fare transactions to the nearest CSR or to Customer Service and monitors station turnstiles and TCVM's for illegal activity.
• Performs related duties as assigned.
Qualifications - External EDUCATION/EXPERIENCE REQUIREMENTS
• Required to submit to and pass drug and alcohol testing as mandated by the Federal Transportation Administration.
• Required to be at least 21 years of age.
• Required to maintain a neat and professional appearance, including wearing the CTA issued safety vest and other uniform compliances at all times while on duty.
PHYSICAL REQUIREMENTS
• Must be able to lift at least 35 pounds
• Must be able to stand for extended periods of time...
• Required to lift and deploy platform gap fillers (35 lbs.), carrying platform gap fillers, and pushing wheelchairs on platform and within rail cars.
• Required to climb stairs and balancing on board inspections; assistance of passengers.
• Required to stoop to maintain station appearance, picking up debris, kneeling and crouching to clear faregate jams; from side of turnstile in 16' aisle.
• Required to reach and handle to maintain information boards and posting notices. Show more details...
Provides customer assistance at the highest level to transit patrons aboard vehicles and in and around transit facilities, and assists transportation personnel as required
...
PRIMARY RESPONSIBILITIES
• Maintains amiable relations with customers at all times. Interacts with and effectively assists customers in normal and emergency situations.
• Knows and understands the Authority's transit system, fares, schedules, routes, transfer and connecting points and major points of interest in the Chicagoland area.
• Provides special assistance to mobility limited patrons utilizing gap fillers and other aids as required to board and alight vehicles and ingress and egress facilities.
• Maintains knowledge to assist with making minor operational adjustments to rail cars and assist the operator as needed.
• Monitors and coordinates station cleanliness, defective revenue equipment or station repair needs in and around the faculties and either reconciles or reports conditions to appropriate personnel in a timely manner.
• Ensures the kiosk is adequately supplied with current editions of reports, forms, maps, brochures, schedules, etc. Notifies the Courier and manager if supplies are needed. Disposes of all outdated versions of these materials.
• Contacts Communication/Power Control in a timely manner to report all accidents, suspicious activity, disturbances, threats, fire, unusual occurrences or other emergencies and provides all related pertinent information.
• Inspects fare media, transit cards, passes and ID cards for validity and immediately reports invalid material to appropriate personnel.
• Provides assistance in the evacuation of persons from CTA facilities and/or vehicles as necessary.
• Routinely performs station inspections at the assigned station facilities to check cleanliness, equipment functionality and customer safety. May open and/or close stations as determined according to the shift assigned.
• Performs daily inspections of station equipment and its proper operation, e.g. elevators/escalators, Customer Call Buttons, station PA system, LED signs, other ADA related equipment, etc.
• Maintains a thorough knowledge and understanding of the fare structure, the operation and features of the Automated Fare Collection equipment, fare instruments and of all rules and procedures governing fare collection. Advises customers who experience failed fare transactions to the nearest CSR or to Customer Service and monitors station turnstiles and TCVM's for illegal activity.
• Performs related duties as assigned.
Qualifications - Internal EDUCATION/EXPERIENCE REQUIREMENTS
• Required to submit to and pass drug and alcohol testing as mandated by the Federal Transportation Administration.
• Required to be at least 21 years of age.
• Required to maintain a neat and professional appearance, including wearing the CTA issued safety vest and other uniform compliances at all times while on duty.
PHYSICAL REQUIREMENTS
• Must be able to lift at least 35 pounds
• Must be able to stand for extended periods of time...
• Required to lift and deploy platform gap fillers (35 lbs.), carrying platform gap fillers, and pushing wheelchairs on platform and within rail cars.
• Required to climb stairs and balancing on board inspections; assistance of passengers.
• Required to stoop to maintain station appearance, picking up debris, kneeling and crouching to clear faregate jams; from side of turnstile in 16' aisle.
• Required to reach and handle to maintain information boards and posting notices.
• Required to perform duties with noise and vibrations from moving trains.
• Required to speak and hear to provide information, greet customers, and listen for questions, comments, and special announcements.
• Required to see near for pass verification and far for observing elevators, escalators and platform for customer safety and color vision to distinguish transfer markings, passes, route maps, etc.
• Vaccinated against Covid 19
KNOWLEDGE, SKILLS, AND ABILITIES
• Required to possess a suitable temperament and disposition necessary for establishing and maintaining amiable relations with customers at all times.
• Possess customer service experience or skills to provide outstanding customer service to customers.
• Required to possess the skills necessary to effectively assist customers in normal and emergency situations.
• Required to understand and follows oral and written instructions, accurately performs basic arithmetic operations, and be able to express one self's clearly both orally and in writing.
• Required to possess the skills necessary to prepare, write, and submit all pertinent reports concisely and accurately in a timely manner.
WORKING CONDITIONS
• Required to carry two-way radio.
• Required to work various days and hours and travel to various locations.
• Subject to existing weather conditions.
• Required to maintain a neat and professional appearance, including wearing the CTA issued safety vest and other uniform compliances at all times while on duty.
• May be in close proximity to electrical energized conductors and fumes for bus staging areas.
External Description Description - External POSITION SUMMARY
Provides customer assistance at the highest level to transit patrons aboard vehicles and in and around transit facilities, and assists transportation personnel as required.
PRIMARY RESPONSIBILITIES
• Maintains amiable relations with customers at all times. Interacts with and effectively assists customers in normal and emergency situations.
• Knows and understands the Authority's transit system, fares, schedules, routes, transfer and connecting points and major points of interest in the Chicagoland area.
• Provides special assistance to mobility limited patrons utilizing gap fillers and other aids as required to board and alight vehicles and ingress and egress facilities.
• Maintains knowledge to assist with making minor operational adjustments to rail cars and assist the operator as needed.
• Monitors and coordinates station cleanliness, defective revenue equipment or station repair needs in and around the faculties and either reconciles or reports conditions to appropriate personnel in a timely manner.
• Ensures the kiosk is adequately supplied with current editions of reports, forms, maps, brochures, schedules, etc. Notifies the Courier and manager if supplies are needed. Disposes of all outdated versions of these materials.
• Contacts Communication/Power Control in a timely manner to report all accidents, suspicious activity, disturbances, threats, fire, unusual occurrences or other emergencies and provides all related pertinent information.
• Inspects fare media, transit cards, passes and ID cards for validity and immediately reports invalid material to appropriate personnel.
• Provides assistance in the evacuation of persons from CTA facilities and/or vehicles as necessary.
• Routinely performs station inspections at the assigned station facilities to check cleanliness, equipment functionality and customer safety. May open and/or close stations as determined according to the shift assigned.
• Performs daily inspections of station equipment and its proper operation, e.g. elevators/escalators, Customer Call Buttons, station PA system, LED signs, other ADA related equipment, etc.
• Maintains a thorough knowledge and understanding of the fare structure, the operation and features of the Automated Fare Collection equipment, fare instruments and of all rules and procedures governing fare collection. Advises customers who experience failed fare transactions to the nearest CSR or to Customer Service and monitors station turnstiles and TCVM's for illegal activity.
• Performs related duties as assigned.
Qualifications - Internal EDUCATION/EXPERIENCE REQUIREMENTS
• Required to submit to and pass drug and alcohol testing as mandated by the Federal Transportation Administration.
• Required to be at least 21 years of age.
• Required to maintain a neat and professional appearance, including wearing the CTA issued safety vest and other uniform compliances at all times while on duty.
PHYSICAL REQUIREMENTS
• Must be able to lift at least 35 pounds
• Must be able to stand for extended periods of time...
• Required to lift and deploy platform gap fillers (35 lbs.), carrying platform gap fillers, and pushing wheelchairs on platform and within rail cars.
• Required to climb stairs and balancing on board inspections; assistance of passengers.
• Required to stoop to maintain station appearance, picking up debris, kneeling and crouching to clear faregate jams; from side of turnstile in 16' aisle.
• Required to reach and handle to maintain information boards and posting notices.
• Required to perform duties with noise and vibrations from moving trains.
• Required to speak and hear to provide information, greet customers, and listen for questions, comments, and special announcements.
• Required to see near for pass verification and far for observing elevators, escalators and platform for customer safety and color vision to distinguish transfer markings, passes, route maps, etc.
KNOWLEDGE, SKILLS, AND ABILITIES
• Required to possess a suitable temperament and disposition necessary for establishing and maintaining amiable relations with customers at all times.
• Possess customer service experience or skills to provide outstanding customer service to customers.
• Required to possess the skills necessary to effectively assist customers in normal and emergency situations.
• Required to understand and follows oral and written instructions, accurately performs basic arithmetic operations, and be able to express one self's clearly both orally and in writing.
• Required to possess the skills necessary to prepare, write, and submit all pertinent reports concisely and accurately in a timely manner.
WORKING CONDITIONS
• Required to carry two-way radio.
• Required to work various days and hours and travel to various locations.
• Subject to existing weather conditions.
• Required to maintain a neat and professional appearance, including wearing the CTA issued safety vest and other uniform compliances at all times while on duty.
• May be in close proximity to electrical energized conductors and fumes for bus staging areas.
External Description Description - External POSITION SUMMARY
Provides customer assistance at the highest level to transit patrons aboard vehicles and in and around transit facilities, and assists transportation personnel as required.
PRIMARY RESPONSIBILITIES
• Maintains amiable relations with customers at all times. Interacts with and effectively assists customers in normal and emergency situations.
• Knows and understands the Authority's transit system, fares, schedules, routes, transfer and connecting points and major points of interest in the Chicagoland area.
• Provides special assistance to mobility limited patrons utilizing gap fillers and other aids as required to board and alight vehicles and ingress and egress facilities.
• Maintains knowledge to assist with making minor operational adjustments to rail cars and assist the operator as needed.
• Monitors and coordinates station cleanliness, defective revenue equipment or station repair needs in and around the faculties and either reconciles or reports conditions to appropriate personnel in a timely manner.
• Ensures the kiosk is adequately supplied with current editions of reports, forms, maps, brochures, schedules, etc. Notifies the Courier and manager if supplies are needed. Disposes of all outdated versions of these materials.
• Contacts Communication/Power Control in a timely manner to report all accidents, suspicious activity, disturbances, threats, fire, unusual occurrences or other emergencies and provides all related pertinent information.
• Inspects fare media, transit cards, passes and ID cards for validity and immediately reports invalid material to appropriate personnel.
• Provides assistance in the evacuation of persons from CTA facilities and/or vehicles as necessary.
• Routinely performs station inspections at the assigned station facilities to check cleanliness, equipment functionality and customer safety. May open and/or close stations as determined according to the shift assigned.
• Performs daily inspections of station equipment and its proper operation, e.g. elevators/escalators, Customer Call Buttons, station PA system, LED signs, other ADA related equipment, etc.
• Maintains a thorough knowledge and understanding of the fare structure, the operation and features of the Automated Fare Collection equipment, fare instruments and of all rules and procedures governing fare collection. Advises customers who experience failed fare transactions to the nearest CSR or to Customer Service and monitors station turnstiles and TCVM's for illegal activity.
• Performs related duties as assigned.
Qualifications - External EDUCATION/EXPERIENCE REQUIREMENTS
• Required to submit to and pass drug and alcohol testing as mandated by the Federal Transportation Administration.
• Required to be at least 21 years of age.
• Required to maintain a neat and professional appearance, including wearing the CTA issued safety vest and other uniform compliances at all times while on duty.
PHYSICAL REQUIREMENTS
• Must be able to lift at least 35 pounds
• Must be able to stand for extended periods of time...
• Required to lift and deploy platform gap fillers (35 lbs.), carrying platform gap fillers, and pushing wheelchairs on platform and within rail cars.
• Required to climb stairs and balancing on board inspections; assistance of passengers.
• Required to stoop to maintain station appearance, picking up debris, kneeling and crouching to clear faregate jams; from side of turnstile in 16' aisle.
• Required to reach and handle to maintain information boards and posting notices. Show more details...
via ZipRecruiter
posted_at: 5 days agoschedule_type: Full-timesalary: 20.57–25.57 an hour
Job SummaryResponsible for grounds maintenance and other duties which could include, but not limited to: operating maintenance equipment, miscellaneous maintenance tasks as assigned, janitorial tasks as required at all UTA properties; snow and ice removal at UTA properties; basic sprinkler maintenance; and various other service labor related tasks as assigned.
Minimum Qualifications
• High School... Diploma or equivalent
• Be at least 18 years
Job SummaryResponsible for grounds maintenance and other duties which could include, but not limited to: operating maintenance equipment, miscellaneous maintenance tasks as assigned, janitorial tasks as required at all UTA properties; snow and ice removal at UTA properties; basic sprinkler maintenance; and various other service labor related tasks as assigned.
Minimum Qualifications
• High School... Diploma or equivalent
• Be at least 18 years of age
• Six months verifiable employment experience in facilities maintenance or landscaping, or six months training in facilities maintenance or landscaping
• Six months in a position of trust, with demonstrated reliability, including a good driving record.
• Be able to acquire and maintain DOT Medical card
• Have a valid Utah driver’s license
• Be a safe driver with no more than 4 moving violations in the past 3 years.
• Cannot have more than 1 violation of driving under the influence of alcohol, any drug, or the combined influence of any alcohol or any drug within the last 10 years.
• Be able to pass and understand certain required safety courses applicable to Facilities Maintenance as they apply to Service Employees.
• Be able to maintain other equipment certifications as required.
• Be able to drive and operate a UTA assigned vehicle and tow a trailer full of snow removal and landscaping equipment.
• Be able to operate and perform light maintenance on all snow removal, deicing and landscaping equipment.
• Must be able to work some overtime and holidays as needed.
• Be proficient at a basic level in Microsoft Word, Excel, and Outlook (preferred)
• This job requires regular and predictable attendance.
• - OR -
An equivalent combination of relevant education and experience.
[UTA reserves the right to determine the equivalencies of education and experience.]
UTA’s benefits package for full-time maintenance employees includes:
• Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts.
• Health and Wellness Clinics for on-site medical care at no cost to employees, spouses, and dependent children.
• 13 days of paid time off (9 personal days and 5 vacation days). Increase in paid time off with tenure at UTA.
• 10 paid holidays and two paid (2) floating holidays per year.
• Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
• Generous tuition reimbursement for higher education, available for both bachelor’s and master’s degree.
• Apprenticeship programs available as well as other training, development, and career advancement opportunities.
• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
• Free transit passes for employee, spouse, and dependent children.
• Employee assistance program – includes counseling, legal services, financial planning, etc.
• UTA Well – a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
• Free on-site fitness facilities and discounted membership to VASA Fitness.
For more information on UTA’s Total Rewards benefits package, please visit: https://jobs.jobvite.com/rideuta/#benefits
Shift: 4:00 am to 12:30 pm with Saturday/Sunday off*
• Shift and days off subject to change
Pay Rate: $20.57 - $25.57 per hour plus $1.00 to $1.50 shift differential if applicable. This is a five year wage progression.
To be considered, apply before: July 17, 2023 by 5:59 pm
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Minimum Qualifications
• High School... Diploma or equivalent
• Be at least 18 years of age
• Six months verifiable employment experience in facilities maintenance or landscaping, or six months training in facilities maintenance or landscaping
• Six months in a position of trust, with demonstrated reliability, including a good driving record.
• Be able to acquire and maintain DOT Medical card
• Have a valid Utah driver’s license
• Be a safe driver with no more than 4 moving violations in the past 3 years.
• Cannot have more than 1 violation of driving under the influence of alcohol, any drug, or the combined influence of any alcohol or any drug within the last 10 years.
• Be able to pass and understand certain required safety courses applicable to Facilities Maintenance as they apply to Service Employees.
• Be able to maintain other equipment certifications as required.
• Be able to drive and operate a UTA assigned vehicle and tow a trailer full of snow removal and landscaping equipment.
• Be able to operate and perform light maintenance on all snow removal, deicing and landscaping equipment.
• Must be able to work some overtime and holidays as needed.
• Be proficient at a basic level in Microsoft Word, Excel, and Outlook (preferred)
• This job requires regular and predictable attendance.
• - OR -
An equivalent combination of relevant education and experience.
[UTA reserves the right to determine the equivalencies of education and experience.]
UTA’s benefits package for full-time maintenance employees includes:
• Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts.
• Health and Wellness Clinics for on-site medical care at no cost to employees, spouses, and dependent children.
• 13 days of paid time off (9 personal days and 5 vacation days). Increase in paid time off with tenure at UTA.
• 10 paid holidays and two paid (2) floating holidays per year.
• Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
• Generous tuition reimbursement for higher education, available for both bachelor’s and master’s degree.
• Apprenticeship programs available as well as other training, development, and career advancement opportunities.
• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
• Free transit passes for employee, spouse, and dependent children.
• Employee assistance program – includes counseling, legal services, financial planning, etc.
• UTA Well – a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
• Free on-site fitness facilities and discounted membership to VASA Fitness.
For more information on UTA’s Total Rewards benefits package, please visit: https://jobs.jobvite.com/rideuta/#benefits
Shift: 4:00 am to 12:30 pm with Saturday/Sunday off*
• Shift and days off subject to change
Pay Rate: $20.57 - $25.57 per hour plus $1.00 to $1.50 shift differential if applicable. This is a five year wage progression.
To be considered, apply before: July 17, 2023 by 5:59 pm
PM21 Show more details...
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