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Sales Cloud Einstein by Salesforce gives you a comprehensive set of CRM features to speed up business processes and improve effectiveness and productivity. Sales Cloud tools help reps …
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Salesforce Service Cloud features customer service scripts that help agents streamline customer conversations, capture all needed information, and reduce errors. For call centers, scripts are …
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Service Cloud integrates your customer service with social networks and provides a self-service customer portal and knowledge base system. Utilize our customer service feature set including …
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Service Cloud Einstein. Deliver smarter service with artificial intelligence and out-of-the-box analytics. $50. USD/user/month**. (billed annually) Learn about Service Cloud Einstein. …
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Give your customers the self-service portals, discussion forums, and access to the answers they need quickly, anytime, and from their laptop, tablet, or mobile device. Empower your customers …
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Aug 17, 2021 · What is the capability of the service cloud (customer) portal? (2 answers) Customer can log, view, edit, and close their own cases. Customers can view and edit contacts …
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