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Yes, they're as bad as the reviews say. The issues aren't location based, it's systemic. It's how they oversell their services in onboarding, how they measure "dimensional" pricing, how they overbill by thousands of dollars without an explanation, how they handle inventory discrepancies in their system, how any miscounts are billed to the customer (I personally hand-counted ...
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  • United States
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  • 19 yrs old
  • 28 Site Rank
  • Report Card

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100
ShipBob is a solid 3PL depending on your needs. They're one of the largest, have warehouses worldwide, and powerful software. I personally think though if you aren't doing tens of thousands of orders a month it may make more sense to go with a smaller partner who's more focused on you. I've heard lots of great success stories from larger brands ...
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  • United States
  • Encrypted
  • 19 yrs old
  • 28 Site Rank
  • Report Card

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A community dedicated to the design and implementation of eCommerce sites. For seasoned retailers or newcomers to the industry, this is the perfect place to seek guidance and discuss all aspects of selling online.
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  • United States
  • Encrypted
  • 19 yrs old
  • 28 Site Rank
  • Report Card

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We've used Shipbob for about 14 months, and have grown a lot during that time and shipbob has been a great part of that. The Shipbob distributed inventory program is a huge win, and really helped speed up deliveries. The software is great and the ability to have custom rules is really helpful.
  • Safe
  • Ireland
  • Encrypted
  • 17 yrs old
  • 416 Site Rank
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Shipbob is not a 3PL. Shipbob is not a 3PL. They are a software company selling their WMS to other warehouse operators. You can expect high costs, a difficult system and just generally poor service.
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  • Ireland
  • Encrypted
  • 17 yrs old
  • 416 Site Rank
  • Report Card

86
100
Overall, ShipBob is a good 3PL, which is why I have rated them 4-stars. I would give 5-stars to our account manager, Ritesh, who is always jumping in and helping us with day-to-day items. He is very communicative and supportive and we are appreciative of his commitment to our account. Date of experience: April 18, 2024.
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  • Ireland
  • Encrypted
  • 17 yrs old
  • 416 Site Rank
  • Report Card

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I recently ran into this 3PL company called ShipBob. It seems that they have around 10-12 fulfilment centres in the USA and that they provide super fast shipping. On their website, they claim to provide 2-day delivery throughout the USA! Obviously, such a statement of two-day delivery is fantastic. So, I was thinking of asking you guys.
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  • United States
  • Encrypted
  • 19 yrs old
  • 28 Site Rank
  • Report Card

77
100
ShipBob. Hey everyone, I'm starting an e-commerce store with Shopify and was thinking of using Shipbob for a 3PL. I've noticed the shipping rates with the "Growth Plan" are very expensive . Theres a company called Shippo, thats allows you to create shipping labels at a fraction of the price. My question is, does anyone use Shipbob and enter ...
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  • United States
  • Encrypted
  • 19 yrs old
  • 28 Site Rank
  • Report Card

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With the UPS Small Business Plan, I'm paying $10.83 for 10 lbs zone 8, and Shipbob wants $33.48. ShipBob probably ships more in an hour than I do in a year. There's no way their UPS rates are more than what I am paying. I understand they need to make a profit, but 3x ground seems insane.
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  • United States
  • Encrypted
  • 19 yrs old
  • 28 Site Rank
  • Report Card

77
100
All things ShipBob. For those using ShipBob, wanting to use, or thinking about using ShipBob. Topics must be about selling online and using the ShipBob fulfillment technology & service.
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  • United States
  • Encrypted
  • 19 yrs old
  • 28 Site Rank
  • Report Card

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