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Betterhelp controversy 2022

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What happened to BetterHelp? According to the AP, BetterHelp has said it was simply adhering to practices that were “standard for the industry.” BetterHelp and the FTC eventually reached a settlement, and now anyone who signed up for BetterHelp between August 1, 2017, and December 31, 2020, is being notified of their eligibility for a refund.
Did BetterHelp mislead customers in 2020? It also accused BetterHelp of misleading customers and the public in 2020 by falsely denying news reports that it had revealed customers’ personal data to third parties. Under the proposed order, BetterHelp will provide partial refunds for customers who used the service from Aug. 1, 2017 until the end of 2020, the FTC said.
Did BetterHelp share sensitive health data with advertisers? FILE - The Federal Trade Commission building is seen, Jan. 28, 2015, in Washington. Many current and former BetterHelp customers have begun receiving refund eligibility notices spanning from a $7.8 million settlement reached with the online therapy provider last year over allegations that it shared sensitive health data with advertisers.
Was BetterHelp wrongdoing? BetterHelp said the settlement was not an admission of wrongdoing and that the behavior for which it was sanctioned is standard for the industry. Samuel Levine, director of the FTC’s Bureau of Consumer Protection, however, said BetterHelp betrayed consumers’ most personal health information for profit.
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FTC says online counseling service BetterHelp pushed people …
A proposed FTC settlement with BetterHelp includes $7.8 million for partial refunds for BetterHelp customers and conveys an unmistakable message about just how seriously …
https://www.ftc.gov/business-guidance/blog/2023/03/ftc-says-online-counseling-service-betterhelp-pus...
About 800,000 BetterHelp online therapy customers receive …
About 800,000 customers of the online therapy platform BetterHelp will start receiving refund notices related to a settlement with the Federal Trade Commission, the …
https://www.nbcnews.com/business/consumer/betterhelp-online-therapy-customers-receive-refunds-over-d...
BetterHelp customers begin receiving refund notices from $7.8M …
Many current and former BetterHelp customers have begun receiving refund eligibility notices spanning from a $7.8 million settlement reached with the online therapy …
https://apnews.com/article/betterhelp-ftc-data-privacy-settlement-payments-779419226dcbcd18d63be9381...
BetterHelp Patients Furious at 'Sketchy' Therapists - Newsweek
The online therapy platform BetterHelp has come under fire on social media as patients describe problematic experiences with their therapists. A man looks at his …
https://www.newsweek.com/betterhelp-patients-tell-sketchy-therapists-1762849
BetterHelp 2024 Controversy & Allegations Explained - The Direct
Why Is BetterHelp Facing Controversy? BetterHelp. According to an article from the FTC (Federal Trade Commission) in March 2023, BetterHelp shared …
https://thedirect.com/article/betterhelp-2024-controversy-allegations-explained
FTC Gives Final Approval to Order Banning BetterHelp from …
The Federal Trade Commission finalized an order requiring online counseling service BetterHelp to pay $7.8 million and prohibiting it from sharing consumers’ health …
https://www.ftc.gov/news-events/news/press-releases/2023/07/ftc-gives-final-approval-order-banning-b...
BetterHelp’s FTC settlement and how teletherapy can help and …
BetterHelp and the FTC eventually reached a settlement, and now anyone who signed up for BetterHelp between August 1, 2017, and December 31, 2020, is being …
https://www.vox.com/technology/24158103/betterhelp-online-therapy-privacy-issues
Therapists sound alarm on BetterHelp’s rapid UK expansion
British therapists have criticised US online counselling start-up BetterHelp’s rapid UK expansion, warning that its recruitment processes, pay structure and a lack of …
https://www.ft.com/content/b49d875d-76f8-4451-8ca2-1ad2fba0ebb5
BetterHelp: Online therapy company ordered to pay millions ‘for …
Online therapy company BetterHelp has been ordered to pay $7.8m by the US government over the alleged release of sensitive user data to social media …
https://www.independent.co.uk/tech/betterhelp-customer-data-ftc-settlement-b2293434.html
Therapist Calls Out BetterHelp For Bait-and-Switching Clients
A therapist on TikTok is calling out “largest online therapy provider” BetterHelp for bait-and-switching users by utilizing the information of therapists not …
https://www.dailydot.com/irl/therapist-better-help-caredash/
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