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Help desk tools
Best Overall: Freshdesk ». Best Budget: Spiceworks Cloud Help Desk ». Best for Small Businesses: Zendesk Suite ». Best for Ticket Management and Tracking: Zoho Desk ». Best for IT Help Desks ...
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The Best Help Desk Software of 2024. Zoho Desk: Best overall. Freshdesk: Best for integrations. Jira Service Management: Best for enterprise service management. Zendesk for Service: Best for ...
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- 31 yrs old
- 78 Site Rank
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10 Best Helpdesk Software Shortlist. Here's my pick of the 10 best software from the 20 tools reviewed. 1. Zendesk — Best help desk software for productivity and customer experience. 2. Issuetrak — Best for omnichannel help desks. 3. Front — Front...
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- 12 yrs old
- 52,445 Site Rank
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Help desk software is a tool used to organize, manage, and respond to service-related requests from internal and external sources. Customer inquiries are typically submitted via multiple channels, including email, phone, or social media. Customer...
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- 29 yrs old
- 5,675 Site Rank
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The Best Help Desk Software Deals This Week*. HappyFox — $29 Per User Per Month, Billed Annually. Salesforce — Provide Effortless Customer Support. Zendesk — Zendesk Offers Top-Rated, All-in ...
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- United States
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- 29 yrs old
- 650 Site Rank
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5. SolarWinds Web Help Desk Free Edition (FREE TOOL) The SolarWinds Web Help Desk also gives you your best free help desk software option in the form of a free version. The SolarWinds Web Help Desk Free Edition has many of the essential features that...
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- United States
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- 9 yrs old
- 7,959 Site Rank
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Real-Time Notifications. Remote Access/Control. Reporting/Analytics. Support Ticket Management. Ticket Management. Compare. Find the top Help Desk software of 2024 on Capterra. Based on millions of verified user reviews - compare and filter for whats...
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- 24 yrs old
- 3,275 Site Rank
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LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer...
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- United States
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- 12 yrs old
- 13,602 Site Rank
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Jira comes with built-in automation, queuing, knowledge base, and asset management features. It matches your operational workflow and offers a number of integrations to complement your other service software. 3. Zoho Desk. Zoho Desk is a multi-channel...
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- United States
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- 19 yrs old
- 401 Site Rank
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2. SolarWinds Service Desk (FREE TRIAL). Tested on: Windows Environment SolarWinds Service Desk goes beyond the requirements for a Help Desk system because it includes change management and system monitoring functions as well. The utility was designed...
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- United States
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- 9 yrs old
- 7,959 Site Rank
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