Salesforce service cloud capabilities

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Sales Cloud Einstein by Salesforce gives you a comprehensive set of CRM features to speed up business processes and improve effectiveness and productivity. Sales Cloud tools help reps …
Salesforce Service Cloud features customer service scripts that help agents streamline customer conversations, capture all needed information, and reduce errors. For call centers, scripts are …
Jan 11, 2022 · Salesforce Service Cloud Capabilities – Customer Support Software Case Management (Automatic Assignment and Escalation) Open CTI (Softphone) Email to case …
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Service Cloud integrates your customer service with social networks and provides a self-service customer portal and knowledge base system. Utilize our customer service feature set including …
Mar 02, 2022 · With the Salesforce Service Cloud, companies can scale their operations quickly and efficiently to meet their current and future service requirements. The Salesforce service …
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1 day ago · Some of its features and qualities help them do this, such as: Service Cloud gives businesses a 360-degree perspective of their clients, making it simpler to provide smarter, …
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Service Cloud Einstein. Deliver smarter service with artificial intelligence and out-of-the-box analytics. $50. USD/user/month**. (billed annually) Learn about Service Cloud Einstein. …
Give your customers the self-service portals, discussion forums, and access to the answers they need quickly, anytime, and from their laptop, tablet, or mobile device. Empower your customers …
Aug 17, 2021 · What is the capability of the service cloud (customer) portal? (2 answers) Customer can log, view, edit, and close their own cases. Customers can view and edit contacts …
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