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American Automobile Association
Most recent job postings at American Automobile Association
via Workday
posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We... believe everything you do outside of work adds to who
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We... believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Why Work For Us? Benefits – Medical, Dental, Vision, wellness program and more! 401k Matching – $1 for $1 company match up to 6% of pay Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities Collaborative Environment – AAA will value your contribution to providing exceptional service to our members NOTE: This is a hybrid role and requires 1-2 days in our Phoenix, AZ office. This position is NOT Remote. The Salesforce Software Test (QA) Engineer performs and participates in application development and testing to apply continuous quality and testability of Salesforce configurations and development throughout the software development lifecycle. Builds quality within the software development process with automated testing suites providing a comprehensive view from code quality to functionality. ESSENTIAL FUNCTIONS Defines application problem by conferring with business partners; evaluating procedures and processes. Develops solution by preparing and evaluating alternative workflow solutions. Writes scripts and SQL queries. Analyzes data. Reviews and participates in grooming sessions in order to produce a test strategy and test cases. Reports, tracks defects, and creates bug reports using defect tracking systems. Builds, maintains, and executes the regression test suite and verifies and communicates results to software engineering teams and other stakeholders. Performs various test techniques and test design methods to effectively test applications and detect errors. Creates and executes comprehensive test automation scenarios using the existing tools and framework. KNOWLEDGE AND SKILLS Deep understanding of test automation concepts and tools such as Selenium, Appium, TestComplete, QTP, CodeceptJS and Automated API testing. Solid understanding of relational databases and/or cloud based storage. Thorough knowledge of Software Development Life Cycle (SDLC); Agile. Ability to work and thrive in a fast paced environment, learn rapidly and master diverse technologies and techniques. Excellent oral and written skills. EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES Minimum Qualifications Bachelor's degree in Computer Science or other technical discipline or IT certification (Required). 3 years of experience in any or all of the following: Software quality testing and engineering testing solutions, System documentation experience and/or technical writing, including project level test strategies, test plans and test scripts. Software testing techniques. Web services testing (REST/SOAP). Multi platform customer facing applications (eCommerce). Cloud based SaSS systems. Defect tracking systems (JIRA). Salesforce Platform. #LI-Hybrid #VIC_RX #LI-VB1 - Innovation. It’s what motivates and drives our 4,200 Team Members as the key to enhance Member value, employee satisfaction, and our future success. We have a 117-year history of service, creating Members for life. We generate $4 Billion in annual sales and serve nearly 6 million Members across 7 states. A3 is our Innovation Lab, where we have launched GIG Car Share, GoMentum Station, AAA CarConnect, AAA House Manager, and the first Autonomous Shuttle. If innovation and purpose are what you’re looking for, journey forward with us
Show more details...
via Workday
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Why Work For Us: Base salary plus a generous commission plan Exceptional benefits within 30 days of hire, with employer contribution to medical/Dental/Vision premiums 401K Matching $1 to $1 up to 6% annually 17 Paid Days off (22 days after 1 year) + 9 paid holidays, some Saturdays and no Sundays Opportunities for growth Tuition reimbursement for automotive education and ASE... Certifications Clean well equipped shops with state of the art equipment and consistent car count A free AAA Membership and numerous employee discounts The Service Advisor focuses on delivering an outstanding member experience as well as facilitating the work flow of technicians. The job encompasses listening and asking the proper questions to ensure the vehicle to be serviced is diagnosed properly while maintaining the highest levels of customer satisfaction. This includes delivering courteous service, clearly explaining services and charges, accurate completion timelines, and delivering quality work. The Service Advisor is responsible for scheduling work, preparing estimates, assigning work to the technicians, ordering parts, and coordinating other service activities. Essential Duties Responsible for performing all duties necessary to interact with members, determine their perceived auto repair needs and to meet and exceed their expectations of great customer service. Accurately document repairs, diagnostic and maintenance work into shop management system Ensures all necessary BAR requirements are met in Repair Order preparation and documentation Sources and estimates all needed parts for repairs to customer vehicles Suggests repairs for safety and improved performance and helps prioritize for customers in order of importance safety, economy, longevity etc. Reviews all repairs made to vehicles at point of sale and assures customers have a clear understanding of repairs performed throughout all phases of the transaction including the original estimate through the final payment. Performs minimal record keeping and other administrative functions required to support the business Note: May require travel to different locations on an as needed basis Knowledge/Skills/Abilities Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity Effective organization, interpersonal and negotiation skills Ability to work scheduled hours as necessitated by business need Strong math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email Strong Member service focus Automotive/mechanical background Ability to drive vehicles equipped with manual transmission Knowledge of equipment/tool operation and diagnostic/repair procedures Education & Experience / Licenses & Certification Valid driver license and acceptable driving record High School Diploma or equivalent certification (GED) 3-5 years industry experience in auto repair Automotive Service Excellence certification desired Work Environment/Physical Requirements Ability to lift and or carry up to 40lbs Standing, bending, kneeling, pushing, reaching, lifting, climbing ladders #JOE_RX - Base Salary $49,440 - This role is subject to an incentive plan that includes commissions and/or piece rate bonuses. We expect most employees to earn between $2,300 - $33,000 annually in incentives, contingent on performance. Innovation. It’s what motivates and drives our 4,200 Team Members as the key to enhance Member value, employee satisfaction, and our future success. We have a 117-year history of service, creating Members for life. We generate $4 Billion in annual sales and serve nearly 6 million Members across 7 states. A3 is our Innovation Lab, where we have launched GIG Car Share, GoMentum Station, AAA CarConnect, AAA House Manager, and the first Autonomous Shuttle. If innovation and purpose are what you’re looking for, journey forward with us
Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that... every day is an opportunity to be innovative and adaptable.
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that... every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for an Associate Auto Claims Advisor! Join us and support CSAA IG in achieving our goals.
Hablas Español? Estamos buscando agentes de reclamaciones bilingües!
No se requiere experiencia en seguros, nosotros aseguraremos que sepas como explicar la terminología de aseguranza en inglés y español.
Your Role
As an Associate Auto Claims Advisor, your responsibilities include handling non-injury claims. You will be verifying and explaining coverages, conducting liability investigations, and advising customers of your liability decision. You will be setting expectations about the claims process with the member, obtaining police reports, and witness statements, reaching out to other adjusters from varying insurance companies, and keeping the member informed of the claim status.
We are currently hiring in the following locations. Please note that all locations are to apply to this posting.
• Arizona
• Oklahoma
• Colorado
• Idaho
• Nevada
Your work
• Investigates, evaluates, negotiates and settles auto and property damage claims.
• Handle a diary system to systematically review and resolve claims within the specified state compliance guidelines.
• Manage an inventory of claims.
• Opens claims and acquires required information and loss details from the insured, claimant and other involved parties.
• Explains policy, coverage and appropriate course of action (follow-up, status calls, touch base with the customer).
• Documents claim files, sends appropriate correspondence and communicates with customers and repair facilities.
• Ensures compliance with specific state regulations, policy provisions and standard operating procedures.
• Arranges, handles and pays repair, rental, towing, total losses and negotiates storage.
• Applies knowledge of estimating standards ranging from minor to moderate complexity.
• Paid 14-week virtual training that is a combination of classroom and on-the-job training.
• Training is Monday-Friday from 800am-500pm Pacific Time.
• Training starts on 05/01/2023.
What would make us excited about you?
• High School Diploma/GED or 2 years experience in a customer facing virtual environment leveraging internet, phone and chat features.
• Preferred Bachelor Degree, Property and Casualty industry experience.
• 2 years of customer service experience in a fast-paced setting.
• Flexibility to work any shift during the operating hours of 530 a.m. to 7 p.m. PST, which may include evenings and/or weekends.
• Capability to train and perform the job in a remote setting as required.
• Outstanding interpersonal and strong computer navigation abilities.
• Ability to handle several tasks simultaneously.
• Insurance experience a plus.
• If working in a remote setting, capability to meet our work from home requirements
• Bilingual a plus.
• Shows respect for differences through excellent communication skills with people from an array of backgrounds.
• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.
CSAA IG Careers
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you…
BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
COMMIT to being there for our customers and employees.
CREATE a sense of purpose that serves the greater good through innovation.
Recognition We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at Benefits (aaa.com)
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
CSAA Insurance Group is an equal opportunity employer.
The national average salary range for this position is an hourly rate of $24.97. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full hourly rate range for this position across all the states we hire in is $22.46 - $27.39. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 5% of eligible pay.
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
#HP_RX Show more details...
Hablas Español? Estamos buscando agentes de reclamaciones bilingües!
No se requiere experiencia en seguros, nosotros aseguraremos que sepas como explicar la terminología de aseguranza en inglés y español.
Your Role
As an Associate Auto Claims Advisor, your responsibilities include handling non-injury claims. You will be verifying and explaining coverages, conducting liability investigations, and advising customers of your liability decision. You will be setting expectations about the claims process with the member, obtaining police reports, and witness statements, reaching out to other adjusters from varying insurance companies, and keeping the member informed of the claim status.
We are currently hiring in the following locations. Please note that all locations are to apply to this posting.
• Arizona
• Oklahoma
• Colorado
• Idaho
• Nevada
Your work
• Investigates, evaluates, negotiates and settles auto and property damage claims.
• Handle a diary system to systematically review and resolve claims within the specified state compliance guidelines.
• Manage an inventory of claims.
• Opens claims and acquires required information and loss details from the insured, claimant and other involved parties.
• Explains policy, coverage and appropriate course of action (follow-up, status calls, touch base with the customer).
• Documents claim files, sends appropriate correspondence and communicates with customers and repair facilities.
• Ensures compliance with specific state regulations, policy provisions and standard operating procedures.
• Arranges, handles and pays repair, rental, towing, total losses and negotiates storage.
• Applies knowledge of estimating standards ranging from minor to moderate complexity.
• Paid 14-week virtual training that is a combination of classroom and on-the-job training.
• Training is Monday-Friday from 800am-500pm Pacific Time.
• Training starts on 05/01/2023.
What would make us excited about you?
• High School Diploma/GED or 2 years experience in a customer facing virtual environment leveraging internet, phone and chat features.
• Preferred Bachelor Degree, Property and Casualty industry experience.
• 2 years of customer service experience in a fast-paced setting.
• Flexibility to work any shift during the operating hours of 530 a.m. to 7 p.m. PST, which may include evenings and/or weekends.
• Capability to train and perform the job in a remote setting as required.
• Outstanding interpersonal and strong computer navigation abilities.
• Ability to handle several tasks simultaneously.
• Insurance experience a plus.
• If working in a remote setting, capability to meet our work from home requirements
• Bilingual a plus.
• Shows respect for differences through excellent communication skills with people from an array of backgrounds.
• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.
CSAA IG Careers
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you…
BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
COMMIT to being there for our customers and employees.
CREATE a sense of purpose that serves the greater good through innovation.
Recognition We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at Benefits (aaa.com)
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
CSAA Insurance Group is an equal opportunity employer.
The national average salary range for this position is an hourly rate of $24.97. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full hourly rate range for this position across all the states we hire in is $22.46 - $27.39. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 5% of eligible pay.
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
#HP_RX Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Job Summary
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we... recognize that every day is an opportunity to be innovative
Job Summary
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we... recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for an Insurance Service Agent! Join us and support CSAA IG in achieving our goals.
Hablas Español? Estamos buscando agentes de servicio bilingües!
Empleados elegibles se les pagará una prima adicional del 5% por hora por ser bilingües. No se requiere experiencia en seguros, nosotros aseguraremos que sepas como explicar la terminología de aseguranza en inglés y español.
We are hiring in the following locations!
• Arizona
• Nevada
• Idaho
• Colorado
• Oklahoma
• New Jersey
• Delaware
• Pennsylvania
Your Work
• As an upbeat self-starter collaborating with other agents, you will have an outstanding opportunity to build positive relationships while helping us achieve our goal by providing timely resolution through dedicated service every single day!
• Provide dedicated support to our policyholders which includes, expounding on coverages, providing detailed policy reviews, providing insurance quotes for an existing insurance policy and processing underwriting transaction within standard authority levels
• Work directly with policyholders via phone, web and chat to ensure that each experience with us is simple, positive and personal.
Training
• Paid training starts on 5/1/2023 and will last approximately 15 weeks.
• Training includes instructor-led virtual classroom and on-the-job training.
Work schedule
• Our operational hours are 24 hours a day, 7 days a week. There is a need for flexibility to be scheduled a shift between 7 a.m. to 11 p.m. local time, however, you should be available to work 40 hours a week within operational hours. Your schedule will remain consistent. You will be scheduled at least 1 weekend day per week. Consecutive days off are not guaranteed.
Compensation
• Shift differential and bilingual differential are applied for those who qualify.
What would make us excited about you?
• High School Diploma/GED or 2 years customer service experience in a virtual environment leveraging internet, phone and chat features in the insurance industry
• Preferred Bachelor Degree, Property & Casualty industry experience.
• You can navigate through Windows-based and web browser applications and use the computer keyboard efficiently and accurately to input all important data.
• 1 year or more of outstanding customer service experience.
• 1 year or more in a Chat support role communicating with customers via Chat preferred.
• High attention to detail to ensure accuracy of all information recorded.
• Ability to obtain Property and Casualty or Personal Lines License within 6 months of hire. We will provide you with the study materials and cover the cost of the licensing exam.
• Bilingual Spanish a plus!
• Shows respect for differences through excellent communication skills with people from an array of backgrounds.
• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.
CSAA IG Careers
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you…
• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
Recognition We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at Benefits (aaa.com)
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
CSAA Insurance Group is an equal opportunity employer.
The national average salary range for this position is $21.63/hour. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full hourly rate range for this position across all the states we hire in is $19.52-$25.92. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 5% of eligible pay.
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education Show more details...
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we... recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for an Insurance Service Agent! Join us and support CSAA IG in achieving our goals.
Hablas Español? Estamos buscando agentes de servicio bilingües!
Empleados elegibles se les pagará una prima adicional del 5% por hora por ser bilingües. No se requiere experiencia en seguros, nosotros aseguraremos que sepas como explicar la terminología de aseguranza en inglés y español.
We are hiring in the following locations!
• Arizona
• Nevada
• Idaho
• Colorado
• Oklahoma
• New Jersey
• Delaware
• Pennsylvania
Your Work
• As an upbeat self-starter collaborating with other agents, you will have an outstanding opportunity to build positive relationships while helping us achieve our goal by providing timely resolution through dedicated service every single day!
• Provide dedicated support to our policyholders which includes, expounding on coverages, providing detailed policy reviews, providing insurance quotes for an existing insurance policy and processing underwriting transaction within standard authority levels
• Work directly with policyholders via phone, web and chat to ensure that each experience with us is simple, positive and personal.
Training
• Paid training starts on 5/1/2023 and will last approximately 15 weeks.
• Training includes instructor-led virtual classroom and on-the-job training.
Work schedule
• Our operational hours are 24 hours a day, 7 days a week. There is a need for flexibility to be scheduled a shift between 7 a.m. to 11 p.m. local time, however, you should be available to work 40 hours a week within operational hours. Your schedule will remain consistent. You will be scheduled at least 1 weekend day per week. Consecutive days off are not guaranteed.
Compensation
• Shift differential and bilingual differential are applied for those who qualify.
What would make us excited about you?
• High School Diploma/GED or 2 years customer service experience in a virtual environment leveraging internet, phone and chat features in the insurance industry
• Preferred Bachelor Degree, Property & Casualty industry experience.
• You can navigate through Windows-based and web browser applications and use the computer keyboard efficiently and accurately to input all important data.
• 1 year or more of outstanding customer service experience.
• 1 year or more in a Chat support role communicating with customers via Chat preferred.
• High attention to detail to ensure accuracy of all information recorded.
• Ability to obtain Property and Casualty or Personal Lines License within 6 months of hire. We will provide you with the study materials and cover the cost of the licensing exam.
• Bilingual Spanish a plus!
• Shows respect for differences through excellent communication skills with people from an array of backgrounds.
• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.
CSAA IG Careers
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you…
• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
Recognition We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at Benefits (aaa.com)
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
CSAA Insurance Group is an equal opportunity employer.
The national average salary range for this position is $21.63/hour. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full hourly rate range for this position across all the states we hire in is $19.52-$25.92. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 5% of eligible pay.
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education Show more details...
via LinkedIn
posted_at: 16 days agoschedule_type: Full-timework_from_home: 1
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that... every day is an opportunity to be innovative and adaptable.
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that... every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow.
We are actively hiring for a Third Party Vendor Risk Management Specialist! Join us and support CSAA IG in achieving our goals. This may be filled at either a C4 / C5 level depending on experience.
Your Role
While we’ve been named a ‘best place to work,’ our proudest accomplishment comes from serving nearly 17 million AAA members. Through our commitment to service, growth and our people, CSAA Insurance Group will create AAA members for life by fulfilling our promise to be there when they need us.
This Third-Party Vendor Risk Management Specialist is responsible for performing assessments of our suppliers using established framework and criteria.
Your work
Essential Functions / Principal Responsibilities
• In close coordination with the TPRM lead provide input on the Third-Party Risk Management Framework, including the Programs to effectively understand and manage risks specific to Suppliers in alignment with the CSAA’s risk appetite
• Ensure reasonable SLA’s related to the Third-Party due diligence, contracting, oversight and reporting are adhered to by working with Legal and Procurement
• Implement the established risk assessment/due diligence approach to suppliers under evaluation
• Stay closely engaged with industry and regulators relative to Third-Party risk best practices and key areas of risk and regulatory focus
• Provide periodic reporting to Management
• As applicable, support and engage in the company's Business Continuity and Disaster Recovery Program, Employee Ethics and Conduct Program, Customer Complaint Management, Reputational Risk Management, and Employee Hotline Management
• Work with risk domain owners from across organization (e.g., information security, privacy, reputation, compliance) to set standards, address findings and communicate and escalate risk issues
• Advocate TPRM capabilities to business stakeholders by demonstrating value and fostering awareness
What would make us excited about you?
• Bachelors degree in a related field.
• Highly motivated with an entrepreneurial mindset, proactive and innovative
• Demonstrated analytical, financial, problem solving, organization, and project management skills
• Excellent stakeholder engagement skills
• Expert understanding of contract terms and techniques for driving additional value and managing risks
• Develop and manage relationships across the business to achieve key business, organizational and cross-cultural objectives
• Knowledge of TPRM and Supplier Management tools such as Archer and Coupa
• Technology-savvy and high competency in MS office; Advanced Excel skills and other analytics software
• Excellent written, verbal and presentation skills including meeting facilitation and presentations
• 5+ years of related professional experience in third-party risk or relevant experience in related fields
• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day
CSAA IG Careers
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you…
• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
Recognition We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at Benefits (aaa.com)
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
CSAA Insurance Group is an equal opportunity employer.
The national average salary range for this position is $98,370-$109,300. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $87,210-$129,300. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
Please note we are hiring for this role remote anywhere in the United States with the exception of California, Hawaii and Alaska.
Must have authorization to work indefinitely in the US.
#HP_RX Show more details...
We are actively hiring for a Third Party Vendor Risk Management Specialist! Join us and support CSAA IG in achieving our goals. This may be filled at either a C4 / C5 level depending on experience.
Your Role
While we’ve been named a ‘best place to work,’ our proudest accomplishment comes from serving nearly 17 million AAA members. Through our commitment to service, growth and our people, CSAA Insurance Group will create AAA members for life by fulfilling our promise to be there when they need us.
This Third-Party Vendor Risk Management Specialist is responsible for performing assessments of our suppliers using established framework and criteria.
Your work
Essential Functions / Principal Responsibilities
• In close coordination with the TPRM lead provide input on the Third-Party Risk Management Framework, including the Programs to effectively understand and manage risks specific to Suppliers in alignment with the CSAA’s risk appetite
• Ensure reasonable SLA’s related to the Third-Party due diligence, contracting, oversight and reporting are adhered to by working with Legal and Procurement
• Implement the established risk assessment/due diligence approach to suppliers under evaluation
• Stay closely engaged with industry and regulators relative to Third-Party risk best practices and key areas of risk and regulatory focus
• Provide periodic reporting to Management
• As applicable, support and engage in the company's Business Continuity and Disaster Recovery Program, Employee Ethics and Conduct Program, Customer Complaint Management, Reputational Risk Management, and Employee Hotline Management
• Work with risk domain owners from across organization (e.g., information security, privacy, reputation, compliance) to set standards, address findings and communicate and escalate risk issues
• Advocate TPRM capabilities to business stakeholders by demonstrating value and fostering awareness
What would make us excited about you?
• Bachelors degree in a related field.
• Highly motivated with an entrepreneurial mindset, proactive and innovative
• Demonstrated analytical, financial, problem solving, organization, and project management skills
• Excellent stakeholder engagement skills
• Expert understanding of contract terms and techniques for driving additional value and managing risks
• Develop and manage relationships across the business to achieve key business, organizational and cross-cultural objectives
• Knowledge of TPRM and Supplier Management tools such as Archer and Coupa
• Technology-savvy and high competency in MS office; Advanced Excel skills and other analytics software
• Excellent written, verbal and presentation skills including meeting facilitation and presentations
• 5+ years of related professional experience in third-party risk or relevant experience in related fields
• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day
CSAA IG Careers
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you…
• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
Recognition We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at Benefits (aaa.com)
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
CSAA Insurance Group is an equal opportunity employer.
The national average salary range for this position is $98,370-$109,300. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $87,210-$129,300. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
Please note we are hiring for this role remote anywhere in the United States with the exception of California, Hawaii and Alaska.
Must have authorization to work indefinitely in the US.
#HP_RX Show more details...
via LinkedIn
posted_at: 10 days agoschedule_type: Full-timework_from_home: 1
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for, and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that... every day is an opportunity to be innovative and adaptable.
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for, and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that... every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow.
We are actively looking for a Supplier Diversity, Equity, Inclusion and Sustainability Consultant to join us and support CSAA IG in achieving our goals.
Procurement’s mission is to provide value to the business through our supplier activities. The Procurement Diversity, Equity, Inclusion, and Sustainability Lead will report directly to the Procurement Center of Excellence and is well-versed in the organization's procurement processes and procedures. They will act as the main point of contact for managing the diversity, equity, inclusion, and sustainability program for Suppliers and attend Environmental, Social, and Governance (ESG) meetings and other core sessions to progress DEI&S within Procurement and CSAA.
This Role does not have direct people leadership responsibilities.
Your Role
Essential Functions/Principal Responsibilities
• Lead the daily Supplier DEI&S operations,
• Drive the DEI&S program, gain ESG presence and action, gain external development, produce analytics & reporting, and ensure DEI&S Advocacy
• Develop and implement a supplier Diversity policy, Supplier Inclusion, tier II, WCAG Compliance and supplier registration portal
• Act as the primary liaison to diverse suppliers and coordinate internal and external communications.
• Create and action opportunities for CSAA to engage with Diverse businesses.
• Train Procurement and key stakeholders on our core values
• Mature and manage a supplier development/strategic partnership and mentorship program to strengthen the diverse supplier pipeline, with a focus on assisting top performing suppliers in securing new business at CSAA
• Determine how to hold suppliers accountable for their development in diversity, equity, inclusion, and sustainability.
• Develop a reporting framework for the supplier diversity program aimed at assessing program effectiveness which will include increasing diverse supplier spend along with the number of diverse suppliers
• Identify techniques and opportunities to help CSAA achieve a stated goal for Destination 2030
• Lead and coach the Supplier Diversity team to achieve our goals.
• Collaborate with internal business units and other stakeholders to encourage and solidify our commitment to the supplier diversity program.
• Continue building our relationship with collaborator groups and attend conferences to establish the company’s presence within the diverse supplier community.
Supplier Diversity Advocacy
• Effectively coordinate with the procurement team and other internal team-members to identify capable diverse suppliers and support the RFP process and related procurement activities to advance diversity initiatives.
• Participate in outreach activities to raise awareness of CSAA's Supplier Diversity program and opportunities
• Support efforts to identify, develop and mentor diverse business enterprises to compete for procurement and sourcing opportunities
Responsibilities
• As the Procurement Diversity, Equity, Inclusion, and Sustainability Lead you will partner closely with the Procurement Organization and cross-functional stakeholders to build and execute strategies that create and grow concrete procurement opportunities for Diverse businesses along with identify Diverse Supplier Partners where we will invest in their continued growth
• You will demonstrate high levels of accountability, agility, inclusiveness, business acumen, and will show courage, even in the most difficult situations
• Represent the business by participating on Supplier Diversity boards and committees such as WBENC, NMSDC, NVDBC, as well as represent CSAA in external ESG related activities
• Develop a robust performance reporting framework for the supplier diversity program aimed at assessing program effectiveness which will include increasing diverse supplier spend Tier I & II along with the number of diverse suppliers
• Lead and coach Procurement in DEI&S to help achieve our goals
• Lead with Supplier Diversity awareness initiatives.
• Collaborate with internal business units and other stakeholders to encourage and solidify our commitment to the supplier diversity program
• Provides project management experience in situations where supplier participation is a key component to successful project implementation and that skill set is not inherent in the functional area.
• Show excellent project management skills, the ability to translate sustainability issues into goals and metrics, and the ability to generate support for programs amongst stakeholders.
• Review and interpret data sets & reports to determine potential opportunities to enhance Supplier Diversity, Equity, Inclusion, and Sustainability via ESG initiatives; help recommend appropriate courses of action.
• Prepare and assist with compliance reporting for any agency/function that requires Supplier Diversity or ESG reporting
What would make us excited about you?
• Prior experience in building or enhancing a Supplier Diversity program(s) and deep experience and recognition as a diversity and inclusion champion
• Proven success increasing diverse supplier spend, compliance and expanding the number of diverse suppliers across an organization
• Partnered across functional areas to include supplier diversity throughout the procurement value stream
• Team player at executive levels who collaborates with business units and functional partners (i.e., IT, finance, HR, legal)
• Excellent communication skills and listening skills enabling the stakeholders to align with our diverse supplier program and provide full support
• Project management skills, the ability to translate sustainability issues into goals and metrics, and the ability to generate support for programs amongst stakeholders.
• Ability to implement new programs, technology and change management
• In-depth knowledge of sourcing and procurement principles and industry best practices
• Strong influence skills across organizations to enable a change in behavior
• Courage to recommend decisive actions that are not aligned with historical beliefs
• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.
Education, Work Experience, Licenses & Certifications
Required Qualification
• BS/BA degree in relevant area such as Business Administration, Supply Chain or Finance required or 4 years equivalency in addition to Min Qual Exp or Associates Degree plus 2 years in addition to Min Qual
• Experience 10+ years of experience in full lifecycle procurement, supplier management, vendor management and sourcing of equivalent combination of Procurement and consulting experience
• Experience as a Supplier Diversity Lead or Manager or Program Manager
CSAA IG Careers
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you…
• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
Recognition We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at Benefits (aaa.com)
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
CSAA Insurance Group is an equal opportunity employer.
The national average salary range for this position is $121,050- $134,500. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire is $108,900 - $161,600. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay.
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
Please note we are hiring for this role remotely anywhere in the United States with the exception of California, Hawaii and Alaska.
Must have the authorization to work indefinitely in the US Show more details...
We are actively looking for a Supplier Diversity, Equity, Inclusion and Sustainability Consultant to join us and support CSAA IG in achieving our goals.
Procurement’s mission is to provide value to the business through our supplier activities. The Procurement Diversity, Equity, Inclusion, and Sustainability Lead will report directly to the Procurement Center of Excellence and is well-versed in the organization's procurement processes and procedures. They will act as the main point of contact for managing the diversity, equity, inclusion, and sustainability program for Suppliers and attend Environmental, Social, and Governance (ESG) meetings and other core sessions to progress DEI&S within Procurement and CSAA.
This Role does not have direct people leadership responsibilities.
Your Role
Essential Functions/Principal Responsibilities
• Lead the daily Supplier DEI&S operations,
• Drive the DEI&S program, gain ESG presence and action, gain external development, produce analytics & reporting, and ensure DEI&S Advocacy
• Develop and implement a supplier Diversity policy, Supplier Inclusion, tier II, WCAG Compliance and supplier registration portal
• Act as the primary liaison to diverse suppliers and coordinate internal and external communications.
• Create and action opportunities for CSAA to engage with Diverse businesses.
• Train Procurement and key stakeholders on our core values
• Mature and manage a supplier development/strategic partnership and mentorship program to strengthen the diverse supplier pipeline, with a focus on assisting top performing suppliers in securing new business at CSAA
• Determine how to hold suppliers accountable for their development in diversity, equity, inclusion, and sustainability.
• Develop a reporting framework for the supplier diversity program aimed at assessing program effectiveness which will include increasing diverse supplier spend along with the number of diverse suppliers
• Identify techniques and opportunities to help CSAA achieve a stated goal for Destination 2030
• Lead and coach the Supplier Diversity team to achieve our goals.
• Collaborate with internal business units and other stakeholders to encourage and solidify our commitment to the supplier diversity program.
• Continue building our relationship with collaborator groups and attend conferences to establish the company’s presence within the diverse supplier community.
Supplier Diversity Advocacy
• Effectively coordinate with the procurement team and other internal team-members to identify capable diverse suppliers and support the RFP process and related procurement activities to advance diversity initiatives.
• Participate in outreach activities to raise awareness of CSAA's Supplier Diversity program and opportunities
• Support efforts to identify, develop and mentor diverse business enterprises to compete for procurement and sourcing opportunities
Responsibilities
• As the Procurement Diversity, Equity, Inclusion, and Sustainability Lead you will partner closely with the Procurement Organization and cross-functional stakeholders to build and execute strategies that create and grow concrete procurement opportunities for Diverse businesses along with identify Diverse Supplier Partners where we will invest in their continued growth
• You will demonstrate high levels of accountability, agility, inclusiveness, business acumen, and will show courage, even in the most difficult situations
• Represent the business by participating on Supplier Diversity boards and committees such as WBENC, NMSDC, NVDBC, as well as represent CSAA in external ESG related activities
• Develop a robust performance reporting framework for the supplier diversity program aimed at assessing program effectiveness which will include increasing diverse supplier spend Tier I & II along with the number of diverse suppliers
• Lead and coach Procurement in DEI&S to help achieve our goals
• Lead with Supplier Diversity awareness initiatives.
• Collaborate with internal business units and other stakeholders to encourage and solidify our commitment to the supplier diversity program
• Provides project management experience in situations where supplier participation is a key component to successful project implementation and that skill set is not inherent in the functional area.
• Show excellent project management skills, the ability to translate sustainability issues into goals and metrics, and the ability to generate support for programs amongst stakeholders.
• Review and interpret data sets & reports to determine potential opportunities to enhance Supplier Diversity, Equity, Inclusion, and Sustainability via ESG initiatives; help recommend appropriate courses of action.
• Prepare and assist with compliance reporting for any agency/function that requires Supplier Diversity or ESG reporting
What would make us excited about you?
• Prior experience in building or enhancing a Supplier Diversity program(s) and deep experience and recognition as a diversity and inclusion champion
• Proven success increasing diverse supplier spend, compliance and expanding the number of diverse suppliers across an organization
• Partnered across functional areas to include supplier diversity throughout the procurement value stream
• Team player at executive levels who collaborates with business units and functional partners (i.e., IT, finance, HR, legal)
• Excellent communication skills and listening skills enabling the stakeholders to align with our diverse supplier program and provide full support
• Project management skills, the ability to translate sustainability issues into goals and metrics, and the ability to generate support for programs amongst stakeholders.
• Ability to implement new programs, technology and change management
• In-depth knowledge of sourcing and procurement principles and industry best practices
• Strong influence skills across organizations to enable a change in behavior
• Courage to recommend decisive actions that are not aligned with historical beliefs
• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.
Education, Work Experience, Licenses & Certifications
Required Qualification
• BS/BA degree in relevant area such as Business Administration, Supply Chain or Finance required or 4 years equivalency in addition to Min Qual Exp or Associates Degree plus 2 years in addition to Min Qual
• Experience 10+ years of experience in full lifecycle procurement, supplier management, vendor management and sourcing of equivalent combination of Procurement and consulting experience
• Experience as a Supplier Diversity Lead or Manager or Program Manager
CSAA IG Careers
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you…
• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
Recognition We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at Benefits (aaa.com)
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
CSAA Insurance Group is an equal opportunity employer.
The national average salary range for this position is $121,050- $134,500. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire is $108,900 - $161,600. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay.
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
Please note we are hiring for this role remotely anywhere in the United States with the exception of California, Hawaii and Alaska.
Must have the authorization to work indefinitely in the US Show more details...
via Workday
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for... all that we do. We're working to transform AAA for
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for... all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. We're one of the largest Membership organizations in the country, but we’re so much more than our legendary roadside service. Essential Functions Exhibits AAA guiding principles and core values Performs routine sales, service and operational functions for AAA Members including; DMV, cashiering, auto travel, notary and insurance sales support, with expectations for maintaining required standards, policies and procedures Understands and actively promotes products and services to achieve individual goals in support of meeting organization goals and objectives Overcomes obstacles that create barriers to Team Member or branch efforts Identifies process improvement opportunities and proposes solutions Acts as an agent for change while promoting AAA’s guiding principles and core values Knowledge/Skills/Abilities Demonstrates sales and service skills. Able to effectively interact, face-to-face, with new, prospective and existing Members. Accuracy and comfort handling money, making change, balancing cash drawer. Good computer skills, proficient in both reading and basic arithmetic. Good written and verbal communication skills in person and over the phone. Ability to multitask in response to requests, requirements and Member/Team Member expectations. Ability to accept feedback and correct course as necessary. Education & Experience / Licenses & Certification High school diploma or GED required Two years sales or customer service experience Experience working with sales and service standards and goals Current & valid Driver's License with clean history may be required Bonding and fingerprinting may be required P&C Licensing may also be required Work Environment/Physical Requirements Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation may be required for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. May be required to work in one or more locations in a defined service area. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer. #MEA We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $49,135.00 - Mid: $61,419.00- Max: $73,703.00 - This role is subject to an incentive plan that includes commissions and/or piece rate bonuses. We expect most employees to earn between $270 - $3,500 annually in incentives, contingent on performance. Innovation. It’s what motivates and drives our 4,200 Team Members as the key to enhance Member value, employee satisfaction, and our future success. We have a 117-year history of service, creating Members for life. We generate $4 Billion in annual sales and serve nearly 6 million Members across 7 states. A3 is our Innovation Lab, where we have launched GIG Car Share, GoMentum Station, AAA CarConnect, AAA House Manager, and the first Autonomous Shuttle. If innovation and purpose are what you’re looking for, journey forward with us
Show more details...
via LinkedIn
posted_at: 10 days agoschedule_type: Full-timework_from_home: 1
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for, and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that... every day is an opportunity to be innovative and adaptable.
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for, and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that... every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow.
We are actively looking for a Procurement Sourcing Event Management Consultant to join us and support CSAA IG in achieving our goals.
The Procurement Sourcing Event Management Consultant will report directly to the Procurement Technology and Enablement Lead and is well-versed in the organization's procurement processes and procedures. They will act as the main point of contact for the sourcing team to manage supplier RFx (Request For x = Information, Proposal, Quotation, Bid) Events. This role is responsible for increasing CSAA's overall capabilities, and consistency, as it relates to going out to market. Drive the Supplier Event Management program, create RFx oversight, produce RFX scoring, analytics & reporting. Introduce auction capabilities and use cases.
They will lead the daily Supplier Event Management operations, and are responsible for Supplier Event functionality, managing the tool, governance, reporting and analytics, they will act as the primary liaison to sourcing and business partners and coordinate templated RFx internal and external communications on Supplier RFx event needs.
This role will work closely with Category Sourcing, the business, Third-Party Risk, and Finance to streamline processes, while reducing risk.
This includes the development and delivery of training for Procurement and business areas. Acting as a subject matter expert to assist business leaders as they develop their requirements and/or need assistance with RFx issues or problem solving.
This role does not have direct people leadership responsibilities.
This role balances being tech savvy with business acumen, communication skills, problem solving, and the ability to help influence decisions when it comes to what RFx process to take.
The Procurement Sourcing Event Management Consultant will help to expand our ability to service the business and gain positive results for the bottom line. The role will support Sourcing with the request for Information, proposal, quotation process, as well as create operational advancements, data analysis quick bids and RFP auctions.
The Procurement Sourcing Event Management Consultant will be responsible for a wide range of competencies in various functions within the department. This person will be a driving force within the organization to foster communication regarding the company growth within RFx/auction/bid strategies. You will be responsible for ensuring quality results and data tracking. Ensure the process is integrated into the End-to-End procurement lifecycle.
Your Role
• Help govern the RFx process from start to finish by providing sourcing leads the standard, templates and tools to establish timelines, priorities, and dates for milestones such as information gathering, requirement building, internal review, and launch.
• Help sourcing managers draft compelling RFXs that best highlight CSAA's reputation and capabilities while addressing prospect requirements.
• Coordinate with SMEs throughout the organization to ensure comprehensive questions are drafted for RFx.
• Identify, select, and implement tools to assist in the RFP process, such as content libraries and RFP management tools.
• Develop reusable requirement collateral such as document templates and PowerPoint slide templates
• Establish best practices regarding documentation, process, and coordination within the Procurement team
• Achieve daily activity metrics and help create a pipeline of opportunities
• An innate sense of purpose that keeps energy and outputs high even when there are many “irons in the fire”
• Demonstrated capability of collaboration at all levels of the organization
• This candidate will also spend time acting as a business admin for the procurement tools along with the Technology and enablement team. This means working on transformation projects and implementing requirements.
Key Responsibilities
• Build Event (RFx, Auction, bid) Program based on CSAAs maturity level and need
• Maintain and improve existing policies to ensure clarity and applicability
• Act as a resource to Procurement and business leaders as they manage the RFx process, engaging as necessary to solve problems and suggest ways to make improvements.
• Take responsibility for the tools capabilities and continue to expand
• Ensure a clear process and requirements for when we go to market
• Facilitate award process with Sourcing lead to ensure fairness and appropriate documentation captured
• Provide training and insight regularly to the team
• Ensure adoption of the tool by all in Procurement
• Create a way to track throughput by number, spend, savings and percentages
• Manage FAQ board and ensure sourcing manager is gathering responses
• Managing creation of a lotting strategy template for the team to leverage auction capability
What would make us excited about you?
• Experience as a Sourcing Manager or Program Manager
• Prior experience in building or enhancing Sourcing technologies, deep experience and recognition as a SME
• Proven success increasing events through the tool, compliance and expanding the number of auctions performed.
• Team player at all levels who collaborates
• Excellent communication skills and listening skills
• Excellent management skills, the ability to translate work into goals and metrics, and the ability to generate support for using the tools.
• Ability to implement new programs, technology and change management
• In-depth knowledge of sourcing and procurement principles and industry best practices
• Strong influence skills across organizations to enable change in behavior
• Courage to recommend decisive actions that are not aligned with historical beliefs Education
• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.
Education, Work Experience, Licenses & Certifications
Required Qualification
• Bachelor's degree or equivalent combination of education and experience
• Experience 6+ years of experience in full lifecycle procurement, supplier management, vendor management and sourcing of equivalent combination of Procurement and consulting experience
CSAA IG Careers
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you…
• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
Recognition We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at Benefits (aaa.com)
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
CSAA Insurance Group is an equal opportunity employer.
The national average salary range for this position is $121,050- $134,500. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire is $108,900 - $161,600. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay.
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
Please note we are hiring for this role remotely anywhere in the United States with the exception of California, Hawaii and Alaska.
Must have the authorization to work indefinitely in the US Show more details...
We are actively looking for a Procurement Sourcing Event Management Consultant to join us and support CSAA IG in achieving our goals.
The Procurement Sourcing Event Management Consultant will report directly to the Procurement Technology and Enablement Lead and is well-versed in the organization's procurement processes and procedures. They will act as the main point of contact for the sourcing team to manage supplier RFx (Request For x = Information, Proposal, Quotation, Bid) Events. This role is responsible for increasing CSAA's overall capabilities, and consistency, as it relates to going out to market. Drive the Supplier Event Management program, create RFx oversight, produce RFX scoring, analytics & reporting. Introduce auction capabilities and use cases.
They will lead the daily Supplier Event Management operations, and are responsible for Supplier Event functionality, managing the tool, governance, reporting and analytics, they will act as the primary liaison to sourcing and business partners and coordinate templated RFx internal and external communications on Supplier RFx event needs.
This role will work closely with Category Sourcing, the business, Third-Party Risk, and Finance to streamline processes, while reducing risk.
This includes the development and delivery of training for Procurement and business areas. Acting as a subject matter expert to assist business leaders as they develop their requirements and/or need assistance with RFx issues or problem solving.
This role does not have direct people leadership responsibilities.
This role balances being tech savvy with business acumen, communication skills, problem solving, and the ability to help influence decisions when it comes to what RFx process to take.
The Procurement Sourcing Event Management Consultant will help to expand our ability to service the business and gain positive results for the bottom line. The role will support Sourcing with the request for Information, proposal, quotation process, as well as create operational advancements, data analysis quick bids and RFP auctions.
The Procurement Sourcing Event Management Consultant will be responsible for a wide range of competencies in various functions within the department. This person will be a driving force within the organization to foster communication regarding the company growth within RFx/auction/bid strategies. You will be responsible for ensuring quality results and data tracking. Ensure the process is integrated into the End-to-End procurement lifecycle.
Your Role
• Help govern the RFx process from start to finish by providing sourcing leads the standard, templates and tools to establish timelines, priorities, and dates for milestones such as information gathering, requirement building, internal review, and launch.
• Help sourcing managers draft compelling RFXs that best highlight CSAA's reputation and capabilities while addressing prospect requirements.
• Coordinate with SMEs throughout the organization to ensure comprehensive questions are drafted for RFx.
• Identify, select, and implement tools to assist in the RFP process, such as content libraries and RFP management tools.
• Develop reusable requirement collateral such as document templates and PowerPoint slide templates
• Establish best practices regarding documentation, process, and coordination within the Procurement team
• Achieve daily activity metrics and help create a pipeline of opportunities
• An innate sense of purpose that keeps energy and outputs high even when there are many “irons in the fire”
• Demonstrated capability of collaboration at all levels of the organization
• This candidate will also spend time acting as a business admin for the procurement tools along with the Technology and enablement team. This means working on transformation projects and implementing requirements.
Key Responsibilities
• Build Event (RFx, Auction, bid) Program based on CSAAs maturity level and need
• Maintain and improve existing policies to ensure clarity and applicability
• Act as a resource to Procurement and business leaders as they manage the RFx process, engaging as necessary to solve problems and suggest ways to make improvements.
• Take responsibility for the tools capabilities and continue to expand
• Ensure a clear process and requirements for when we go to market
• Facilitate award process with Sourcing lead to ensure fairness and appropriate documentation captured
• Provide training and insight regularly to the team
• Ensure adoption of the tool by all in Procurement
• Create a way to track throughput by number, spend, savings and percentages
• Manage FAQ board and ensure sourcing manager is gathering responses
• Managing creation of a lotting strategy template for the team to leverage auction capability
What would make us excited about you?
• Experience as a Sourcing Manager or Program Manager
• Prior experience in building or enhancing Sourcing technologies, deep experience and recognition as a SME
• Proven success increasing events through the tool, compliance and expanding the number of auctions performed.
• Team player at all levels who collaborates
• Excellent communication skills and listening skills
• Excellent management skills, the ability to translate work into goals and metrics, and the ability to generate support for using the tools.
• Ability to implement new programs, technology and change management
• In-depth knowledge of sourcing and procurement principles and industry best practices
• Strong influence skills across organizations to enable change in behavior
• Courage to recommend decisive actions that are not aligned with historical beliefs Education
• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.
Education, Work Experience, Licenses & Certifications
Required Qualification
• Bachelor's degree or equivalent combination of education and experience
• Experience 6+ years of experience in full lifecycle procurement, supplier management, vendor management and sourcing of equivalent combination of Procurement and consulting experience
CSAA IG Careers
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you…
• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
Recognition We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at Benefits (aaa.com)
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
CSAA Insurance Group is an equal opportunity employer.
The national average salary range for this position is $121,050- $134,500. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire is $108,900 - $161,600. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay.
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
Please note we are hiring for this role remotely anywhere in the United States with the exception of California, Hawaii and Alaska.
Must have the authorization to work indefinitely in the US Show more details...
via Indeed
posted_at: 15 days agoschedule_type: Full-timework_from_home: 1
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for, and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that... every day is an opportunity to be innovative and adaptable.
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for, and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that... every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow.
We are actively looking for an Executive Assistant III to join us and support CSAA IG in achieving our goals.
Your Role:
The Executive Assistant III will provide executive administrative support to the EVP, Chief Customer Experience & Marketing Officer, VP Consumer, Sustainability & Reputation and the extended Leadership Team within the Customer Experience and Marketing Division.
Your work:
• Learn and understand the work style of the senior executives that this role supports. Anticipate the senior executive’s needs and continue to be one step ahead of the senior executive(s) to organize, remind, prioritize, and manage their time and projects to meet all deadlines.
• Scheduling of all internal and external meetings, travel plans, conference calls and day to day activities. Maximize appropriate time allocation to senior executive’s priorities based on understanding the company goals and his/her individual objectives.
• Proofread documents, messages, presentations. Ensures that grammar and spelling are correct; formatting and brand standards are consistent.
• Prepare presentation materials for Board of Director meetings. Prepares agendas, notices, minutes and resolutions for corporate meetings and coordinates follow up with meeting participants on tasks/issues as appropriate.
• Phone call management that will include screening and prioritizing all phone calls.
• Comfortable interacting with clients who may include external senior executives and the Board of Directors.
• Write correspondence on behalf of the senior executive. Respond to external correspondence. Type memos, purchase requisitions, payment requests and other department forms and documents.
What would make us excited about you?
• Ability to learn and adapt to the executive’s work style
• Strong skills in developing effective relationships, communication skills, managing expectations in a fast paced organization
• Ability to be very discrete with confidential information.
• Requires continuous use of technical and business vocabulary and a detailed knowledge of company operations, organizational procedures, and resources.
• Ability to make sound, independent decisions and use own initiative to accomplish tasks at hand.
• Strong interpersonal, organizational and communication skills are, with the ability to partner with managers at all levels
• Acts independently and demonstrates effective conflict resolution skills in developing recommendations and solutions to solve complex issues in an effort to anticipate senior executive needs.
• Highly proficient written and verbal communication skills
• Advanced computer skills with the ability to train others in system usage
• Expert in Microsoft Excel, Word and PowerPoint system applications
• Salesforce and Workday systems knowledge a plus
• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.
Required:
• BA/BS degree or equivalent combination of education and experience
• 10+ years Executive Assistance experience to senior level executives in a mid-large company
• Travel as needed for role, including divisional / team meetings and other in-person meetings
CSAA IG Careers
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you…
• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at: Benefits (aaa.com)
This role is a hybrid role and we are looking for someone that is based in CA or AZ with the ability to work 1-2 days a week in either our Walnut Creek, CA or Glendale, AZ offices. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
CSAA Insurance Group is an equal opportunity employer Show more details...
We are actively looking for an Executive Assistant III to join us and support CSAA IG in achieving our goals.
Your Role:
The Executive Assistant III will provide executive administrative support to the EVP, Chief Customer Experience & Marketing Officer, VP Consumer, Sustainability & Reputation and the extended Leadership Team within the Customer Experience and Marketing Division.
Your work:
• Learn and understand the work style of the senior executives that this role supports. Anticipate the senior executive’s needs and continue to be one step ahead of the senior executive(s) to organize, remind, prioritize, and manage their time and projects to meet all deadlines.
• Scheduling of all internal and external meetings, travel plans, conference calls and day to day activities. Maximize appropriate time allocation to senior executive’s priorities based on understanding the company goals and his/her individual objectives.
• Proofread documents, messages, presentations. Ensures that grammar and spelling are correct; formatting and brand standards are consistent.
• Prepare presentation materials for Board of Director meetings. Prepares agendas, notices, minutes and resolutions for corporate meetings and coordinates follow up with meeting participants on tasks/issues as appropriate.
• Phone call management that will include screening and prioritizing all phone calls.
• Comfortable interacting with clients who may include external senior executives and the Board of Directors.
• Write correspondence on behalf of the senior executive. Respond to external correspondence. Type memos, purchase requisitions, payment requests and other department forms and documents.
What would make us excited about you?
• Ability to learn and adapt to the executive’s work style
• Strong skills in developing effective relationships, communication skills, managing expectations in a fast paced organization
• Ability to be very discrete with confidential information.
• Requires continuous use of technical and business vocabulary and a detailed knowledge of company operations, organizational procedures, and resources.
• Ability to make sound, independent decisions and use own initiative to accomplish tasks at hand.
• Strong interpersonal, organizational and communication skills are, with the ability to partner with managers at all levels
• Acts independently and demonstrates effective conflict resolution skills in developing recommendations and solutions to solve complex issues in an effort to anticipate senior executive needs.
• Highly proficient written and verbal communication skills
• Advanced computer skills with the ability to train others in system usage
• Expert in Microsoft Excel, Word and PowerPoint system applications
• Salesforce and Workday systems knowledge a plus
• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.
Required:
• BA/BS degree or equivalent combination of education and experience
• 10+ years Executive Assistance experience to senior level executives in a mid-large company
• Travel as needed for role, including divisional / team meetings and other in-person meetings
CSAA IG Careers
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you…
• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at: Benefits (aaa.com)
This role is a hybrid role and we are looking for someone that is based in CA or AZ with the ability to work 1-2 days a week in either our Walnut Creek, CA or Glendale, AZ offices. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.
CSAA Insurance Group is an equal opportunity employer Show more details...
via Salary.com
posted_at: 7 days agoschedule_type: Full-time
You will love being a part of our team at AAA if you have an interest in helping others while working for a company that puts its members first!
As a Retail Sales Associate , you aren’t just selling products, you are providing exceptional member experiences by representing AAA products and services. Every day is an opportunity for you to transform our guests into loyal members and provide them... with the excellent customer service they’ve grown
You will love being a part of our team at AAA if you have an interest in helping others while working for a company that puts its members first!
As a Retail Sales Associate , you aren’t just selling products, you are providing exceptional member experiences by representing AAA products and services. Every day is an opportunity for you to transform our guests into loyal members and provide them... with the excellent customer service they’ve grown to expect. At AAA, your success is our success!
AAA Club Alliance is an exciting place to work. We strive to provide a secure working environment with many opportunities for career advancement.
At AAA, we encourage our team members to grow in their careers by helping to identify their passions and strengths. In addition to hands on experience, we strive to offer professional development every step of the way.
To the qualified candidate, we offer:
• Convenient Store Hours: Monday - Friday, 9AM to 5:30PM, and Saturday, 9AM to 1PM (37.5 hour work week, no Sundays)
• The pay range for this role is $14.50 TO $18.50/hour , based on experience and location
• Monthly Incentive Plan based on your individual performance
• Comprehensive health benefits package
• Over 3 weeks of paid time off accrued during the first year
• Paid time off to volunteer
• Tuition reimbursement
• 401(K) plan with company match
• Complimentary AAA Premier level membership
What you’ll do:
• Consistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referrals
• Plan domestic travel vacations (car rentals, hotels, vacation packages, maps, tour books and, triptiks)
• Answer incoming overflow calls for Roadside Assistance during high call volumes
What we are looking for:
• Have a high school diploma/GED
• Minimum of six (6) months of sales/customer service experience
• Have effective communication skills both written and oral
• Proficient computer skills including the ability to multitask in several websites and programs
• Ability to read maps and geography knowledge a plus
AAA Club Alliance (ACA) is an Equal Opportunity Employer.
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Sales
Job Type: Full-time
Pay: $14.50 - $18.50 per hour
• Health insurance Show more details...
As a Retail Sales Associate , you aren’t just selling products, you are providing exceptional member experiences by representing AAA products and services. Every day is an opportunity for you to transform our guests into loyal members and provide them... with the excellent customer service they’ve grown to expect. At AAA, your success is our success!
AAA Club Alliance is an exciting place to work. We strive to provide a secure working environment with many opportunities for career advancement.
At AAA, we encourage our team members to grow in their careers by helping to identify their passions and strengths. In addition to hands on experience, we strive to offer professional development every step of the way.
To the qualified candidate, we offer:
• Convenient Store Hours: Monday - Friday, 9AM to 5:30PM, and Saturday, 9AM to 1PM (37.5 hour work week, no Sundays)
• The pay range for this role is $14.50 TO $18.50/hour , based on experience and location
• Monthly Incentive Plan based on your individual performance
• Comprehensive health benefits package
• Over 3 weeks of paid time off accrued during the first year
• Paid time off to volunteer
• Tuition reimbursement
• 401(K) plan with company match
• Complimentary AAA Premier level membership
What you’ll do:
• Consistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referrals
• Plan domestic travel vacations (car rentals, hotels, vacation packages, maps, tour books and, triptiks)
• Answer incoming overflow calls for Roadside Assistance during high call volumes
What we are looking for:
• Have a high school diploma/GED
• Minimum of six (6) months of sales/customer service experience
• Have effective communication skills both written and oral
• Proficient computer skills including the ability to multitask in several websites and programs
• Ability to read maps and geography knowledge a plus
AAA Club Alliance (ACA) is an Equal Opportunity Employer.
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Sales
Job Type: Full-time
Pay: $14.50 - $18.50 per hour
• Health insurance Show more details...
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