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Most recent job postings at aaii
via The Hollister Group
schedule_type: Contractor
AAII- Gift Operations Associate
A prestigious research institute located in Cambridge, MA is seeking an AAII- Gift Operations Associate to join their Recording Secretary Department. Ideal Associate is someone who has solid customer service skills and experience working within higher education fundraising/ financial environment...
This is a temporary position with the possibility to turn permanent for the right candidate. Does a higher ed environment
AAII- Gift Operations Associate
A prestigious research institute located in Cambridge, MA is seeking an AAII- Gift Operations Associate to join their Recording Secretary Department. Ideal Associate is someone who has solid customer service skills and experience working within higher education fundraising/ financial environment...
This is a temporary position with the possibility to turn permanent for the right candidate. Does a higher ed environment excite and motivate you? Are you upbeat and enjoy a fast-paced environment? Then this is the job for you; apply today!
Responsibilities:
• Conducts the timely and accurate recording of complex donor transactions with special focus on interpreting and vetting related gift documentation in strict accordance with policies and procedures
• Interprets data to synthesize complex giving histories across multiple databases and resources to compile customized reports for donors and other key stakeholders
• Continuously work to research, suggest, document and implement operational enhancements
• Provide customer service to internal and external constituent requests received via phone, email or in person and ensure appropriate resolution, escalating as necessary
• Establish and maintain effective relationships with the department's financial agents as well as with other key stakeholders, on and off campus
• Support database integrity by making necessary modifications to update or correct errors and make updates
• Research and resolve gift processing errors
• Conduct restricted party screening for new donors and elevate for additional due diligence, when necessary according to established protocols
• Prepare a variety of gift record and tax receipt or acknowledgement documentation
• Support the assignment of new gifts, pledges and payments in the gifts system, as necessary
• Provide back up to other team members, as necessary and help train new and temporary staff on processes
• Other duties or projects as assigned
Qualifications:
• At least 2 years of experience in gift processing or similar position in a fundraising environment, preferably in higher education
• Bachelor degree, or equivalent experience
• At least one year of experience providing customer service to a wide variety of constituencies
• Proficient skill in navigating Microsoft Word & Excel
• Demonstrated ability to be discreet and maintain confidentiality on a variety of issues
• Exceptional written and oral communication skills
• Meticulous attention to detail and demonstrated superior skill to establish priorities, organize tasks and follow through
• Ability to work occasional evenings and weekends during peak processing seasons
Compensation: $18-$20/hr Show more details...
A prestigious research institute located in Cambridge, MA is seeking an AAII- Gift Operations Associate to join their Recording Secretary Department. Ideal Associate is someone who has solid customer service skills and experience working within higher education fundraising/ financial environment...
This is a temporary position with the possibility to turn permanent for the right candidate. Does a higher ed environment excite and motivate you? Are you upbeat and enjoy a fast-paced environment? Then this is the job for you; apply today!
Responsibilities:
• Conducts the timely and accurate recording of complex donor transactions with special focus on interpreting and vetting related gift documentation in strict accordance with policies and procedures
• Interprets data to synthesize complex giving histories across multiple databases and resources to compile customized reports for donors and other key stakeholders
• Continuously work to research, suggest, document and implement operational enhancements
• Provide customer service to internal and external constituent requests received via phone, email or in person and ensure appropriate resolution, escalating as necessary
• Establish and maintain effective relationships with the department's financial agents as well as with other key stakeholders, on and off campus
• Support database integrity by making necessary modifications to update or correct errors and make updates
• Research and resolve gift processing errors
• Conduct restricted party screening for new donors and elevate for additional due diligence, when necessary according to established protocols
• Prepare a variety of gift record and tax receipt or acknowledgement documentation
• Support the assignment of new gifts, pledges and payments in the gifts system, as necessary
• Provide back up to other team members, as necessary and help train new and temporary staff on processes
• Other duties or projects as assigned
Qualifications:
• At least 2 years of experience in gift processing or similar position in a fundraising environment, preferably in higher education
• Bachelor degree, or equivalent experience
• At least one year of experience providing customer service to a wide variety of constituencies
• Proficient skill in navigating Microsoft Word & Excel
• Demonstrated ability to be discreet and maintain confidentiality on a variety of issues
• Exceptional written and oral communication skills
• Meticulous attention to detail and demonstrated superior skill to establish priorities, organize tasks and follow through
• Ability to work occasional evenings and weekends during peak processing seasons
Compensation: $18-$20/hr Show more details...
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