Most recent job postings at academichelp
via Glassdoor schedule_type: Part-time
Soka University of America English Language Program is looking for a dedicated and enthusiastic person to tutor at our Academic Help Center (AHC), supporting students who are developing academic English as a Second Language (ESL). AHC tutors assist ESL students with writing, reading, grammar and pronunciation. This part-time position is from March 4, 2024 – April 26, 2025, working 10-20 hours... per week, including evenings and weekends. Summer Soka University of America English Language Program is looking for a dedicated and enthusiastic person to tutor at our Academic Help Center (AHC), supporting students who are developing academic English as a Second Language (ESL). AHC tutors assist ESL students with writing, reading, grammar and pronunciation.

This part-time position is from March 4, 2024 – April 26, 2025, working 10-20 hours... per week, including evenings and weekends. Summer Programs run from June 3rd – Aug 1st. Academic year program runs from September 2nd – April 26th.

Candidates should demonstrate responsiveness toward and understanding of diverse student backgrounds, especially with regard to socioeconomic status, race, ethnicity, culture, ability/disability, sexual orientation, and gender identity and have a willingness to facilitate the university’s mission to develop global citizens.

Essential duties include but are not limited to:
• Tutoring is the primary function of the Academic Help Center. The AHC tutor is expected to provide one-on-one feedback and advice related to an individual student’s writing, reading, grammar and pronunciation. Tutors should have experience working with international students and possess cultural understanding and sensitivity. AHC tutors host Internet TOEFL (IBT) Workshops during the academic year and TOEIC Workshops style classes in the summer.

Minimum Qualifications:

Education
• Applicants should have a Bachelor’s degree with a strong concentration in writing.

Experience
• Experience tutoring is helpful.
• Experience in ESL grammar preferred.
• Experience with preparing students for the IBT or TOEIC is also a plus.

The hourly range for this position is $20 - $24 and will be commensurate with qualifications and experience.

Employment is contingent upon the completion of a successful background check.

Application review will begin immediately. The position will remain open, and applications will be reviewed until the position is filled.

Application Requirements:

Must submit the following to be considered:
• letter of interest for this position
• resume
• three professional references

Apply for the Academic Help Center Tutor Position

For inquiries, e-mail: jobs@soka.edu

Soka University of America is an equal opportunity employer.

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via Inside Higher Ed Careers posted_at: 16 days agoschedule_type: Full-time
Job Title: Senior Academic Help Desk Coordinator Location: Wolfson Campus Regular/Temporary: Regular... Full/Part Time: Full-Time Job ID: 1006824 Job Details Job Family ADMIN - Professional Exempt Contractual Grade 15 Salary $60,944 - $76,180 Department Academic and Learning Technologies Reports To Academic Help Desk Supervisor Closing Date May 27, 2024 FLSA Status Exempt (Not Eligible for Overtime) First Review Date March 11, 2024 Job Summary The Job Title: Senior Academic Help Desk Coordinator
Location: Wolfson Campus
Regular/Temporary: Regular...
Full/Part Time: Full-Time
Job ID: 1006824
Job Details

Job Family
ADMIN - Professional Exempt Contractual

Grade
15

Salary
$60,944 - $76,180

Department
Academic and Learning Technologies

Reports To
Academic Help Desk Supervisor

Closing Date
May 27, 2024

FLSA Status
Exempt (Not Eligible for Overtime)

First Review Date

March 11, 2024
Job Summary

The Senior Academic Help Desk Coordinator provides leadership and specialized support for all academic technologies in use at the college. This position administers a select group of new and existing academic technologies and serves as the point of contact for technical support.
Duties & Responsibilities
• Administers a select group of the college’s academic technologies including Zoom, Panopto and Playpost
• Manages the organization and upload of college-wide faculty syllabi and textbook listings for state adherence
• Manages and troubleshoots the Faculty Information System and other faculty-related technology tools
• Serves as a limited Learning Management System administrator in order to support the Learning Management System Division
• Reviews current issues for documentation and resolution with part-time help desk personnel
• Provides high levels of customer service through case resolution and personalized service
• Analyzes data and provides weekly reports to the Academic Help Desk Supervisor on trends and stakeholder needs
• Creates and maintains knowledgebase relating to the LMS, third-party applications and academic technologies
• Collaborates with CIOL to maintain academic technology FAQs and creates and conducts training sessions for new service staff
• Performs other duties as assigned
Minimum Requirements
• Master’s degree in Computer Science or related discipline and two (2) years of experience in technology support and technology administration in a higher education setting; or Bachelor’s degree in Computer Science or related discipline and six (6) years of experience in technology support and technology administration in a higher education setting
• Knowledge and understanding of College organization, goals and objectives, and policies and procedures
• Extensive knowledge of third-party applications in use at the College such as Panopto, Packback, Playposit, Adobe, Turnitin
• Extensive knowledge of the Canvas learning management system and Faculty Information Systems such as Watermark
• Knowledge and understanding of Microsoft and Apple technologies
• Leadership and motivational skills to work and supervise part-time team members
• Ability to provide information and assistance, resolve issues, and provide excellent customer service
• Ability to multitask and manage multiple open help desk tickets and follow up with customers
• Excellent written and communication skills in order to write, demonstrate and explain step-by-step technical procedures
• Web skills with the ability to design and upload basic webpages
• Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
Additional Requirements

The final candidate is to successfully complete a background screening and reference check process
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