Most recent job postings at Ace Hardware
via Glassdoor posted_at: 4 days agoschedule_type: Full-time
Job Description: Full Time Sales Associate Position Summary... The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team. Major Responsibilities The major responsibilities for this position include: • Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards • Job Description: Full Time Sales Associate

Position Summary...

The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.

Major Responsibilities

The major responsibilities for this position include:
• Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
• Maintain awareness of all promotions and advertisements.
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Responsive of safety issues
• Conscious of shoplifting activity
• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
• Solicit customers to open an Ace Rewards card
• Answer customers’ questions and provide information on procedures and policies

Benefits:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• 401(k)
• 401(k) Match
• Store Discount

Minimum Requirements

The minimum requirements for this position include:
• Education/Training: High School degree. Posses a willingness to learn.
• Experience: Sales experience with retail programs, establishing relationships and working with customers
• Previous experience in a retail environment, preferred.
• Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.
• A commitment to service excellence and customer satisfaction
• Solid team player with excellent interpersonal skills
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Physical Requirements

The minimum physical requirements for this position include:
• Must be able to lift 40 pounds frequently to load and unload customer orders.
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.

The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. Management has the right to add, revise or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of the position
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via Ace Hardware schedule_type: Full-time
Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision... staffing and scheduling. Ace Hardware Corporation will not Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision... staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

About Ace Town & Country

General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service:
• Provide a positive representation of Ace Town & Country.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.Other Essential Requirements

Experience
Formal retail experience preferred.

Physical Demands
Standing, walking, lifting (up to 80lbs) and climbing
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via Glassdoor posted_at: 2 days agoschedule_type: Part-time
As an essential business, Ace Hardware aims to be there for our neighbors, regardless of their needs, throughout our 4500 domestic locations. Job Description: Part Time Cashier... Position Summary The primary responsibilities of the Cashier position are to maintain helpful customer service, process sales quickly, accurately, and efficiently, and cash register operations. Major Responsibilities The major responsibilities for this position include: • As an essential business, Ace Hardware aims to be there for our neighbors, regardless of their needs, throughout our 4500 domestic locations.

Job Description: Part Time Cashier...

Position Summary

The primary responsibilities of the Cashier position are to maintain helpful customer service, process sales quickly, accurately, and efficiently, and cash register operations.

Major Responsibilities

The major responsibilities for this position include:
• Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
• Acknowledges and greets customers as they enter the store
• Answer phone calls
• Tactfully and pleasantly deal with customers
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Count cash back from each transaction
• Maintain orderly appearance of register area and supplies stocked
• Perform other tasks as assigned from time to time by store management
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers in a timely manner
• Professionally handles difficult customer situations
• Maintain housekeeping and stocking of front end

Benefits:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• 401(k)
• 401(k) Match
• Store Discount

Minimum Requirements

The minimum requirements for this position include the following:
• Education/Training: High School degree, some college preferred
• Experience in a retail environment either in cashier, sales, or back office
• A commitment to service, excellence and customer satisfaction
• Skills/Knowledge: Ability to process information and/or merchandise through register system and ability to count back change.
• Ability to communicate with associates and customers
• Solid team player with excellent interpersonal skills with a strong willingness to learn
• Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus
• Exceptional organizational ability, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Physical Requirements

The minimum physical requirements for this position include:
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.

The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. Management has the987 right to add, revise or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of the position
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via Ace Hardware schedule_type: Full-time
About Ace Hardware 66 Hardware Group is a family-owned chain of Ace Hardware stores in Oklahoma and Texas founded in 1991. Store locations are in Miami, OK, Duncan, OK, Fort Worth (Hulen), TX, Justin, TX, and Denton, TX... Our Vision to be the best, most helpful hardware store. Our Mission is to be an extraordinary place to work and an amazing place to shop. We live our Values G.O. F.O.R. I.T. (Gratitude, Open Communication, Fun, Own It, Respect, About Ace Hardware

66 Hardware Group is a family-owned chain of Ace Hardware stores in Oklahoma and Texas founded in 1991. Store locations are in Miami, OK, Duncan, OK, Fort Worth (Hulen), TX, Justin, TX, and Denton, TX...

Our Vision to be the best, most helpful hardware store.
Our Mission is to be an extraordinary place to work and an amazing place to shop.

We live our Values G.O. F.O.R. I.T. (Gratitude, Open Communication, Fun, Own It, Respect, Improvement, and Team)
These Values represent our commitment to the company, our employees, and to the Ace brand.

General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service:
• Provide a positive representation of Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Other Essential Requirements

Education/Training
High School or GED equivalent.

Experience
Formal retail experience preferred.

Physical Demands
Standing, walking, lifting (up to 60lbs) and climbing.

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation
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via JobLeads posted_at: 10 days agoschedule_type: Full-time
Sales Associate Full Time (Store 138 Cary, NC) page is loaded Sales Associate Full Time (Store 138 Cary, NC) Apply locations Store 138 - Cary, NC time type Full time posted on Posted 3 Days Ago job requisition id REQ-17508 ... About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered Sales Associate Full Time (Store 138 Cary, NC) page is loaded Sales Associate Full Time (Store 138 Cary, NC)
Apply locations Store 138 - Cary, NC time type Full time posted on Posted 3 Days Ago job requisition id REQ-17508
...
About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence

General Summary

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities

Customer Service:
• Provide a positive representation of Westlake Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
• SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
• PASSION – Showing our love for the work we do, our customers, and our associates.
• RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
• INTEGRITY – An authentic commitment to moral and ethical behavior.
• TEAMWORK – Together we can achieve extraordinary things.
• EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications
• High School or GED equivalent.
• Formal retail experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.

Compensation Details

$14/hour

Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Similar Jobs (2)
Sales Associate Part Time (Store 138, Cary, NC)
locations Store 138 - Cary, NC time type Part time posted on Posted 3 Days Ago Seasonal Sales Associate Store 138
locations Store 138 - Cary, NC time type Part time posted on Posted 3 Days Ago About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake Ace stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of Service, Passion, Respect, Integrity, Teamwork and Excellence.
Westlake Ace Hardware Benefits

Westlake Ace Hardware offers a variety of perks and benefits such as:
• Advancement Opportunities
• Competitive Wages
• Incentive Award Programs
• Vacation Pay
• Sick Pay
• Paid Holidays
• Bereavement Pay
• Helping Hands
• 401(k) with Company Match
• Benefits (Medical/Dental/Vision & More)
• Associate Assistance Program
• Life Insurance
• Short-Term Disability Benefits
• Training & Development
• Recognition
• Associate Discounts
• Anniversary & Service Awards
• PerkSpot
• Talent Search Referral Bonuses
• Community Service Involvement
Our Culture

The sentiment of a newly hired associate says it all: “I chose Westlake Ace for several reasons, which all circle back to having strong core values and being committed to living those core values out.” What draws people to work with us (and stay with us) is our company culture. We believe commitment to our core values of Service, Passion, Respect, Integrity, Teamwork, and Excellence help make us a great company and create a wonderful work environment. We aren’t a perfect company, but our culture is reflected in a statement that is often repeated by our associates – “We are family!”
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via Ace Hardware schedule_type: Full-time
We are seeking an Inside Building Material Sales to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities... -Assist outside sales team with special orders and sales quotes -Present and sell company products and services to new and existing customers -Prospect and contact potential customers -Reach agreed upon sales targets by the deadline -Resolve customer inquiries and complaints -Set We are seeking an Inside Building Material Sales to join our team! You will resolve customer questions and offer solutions to drive company revenue.

Responsibilities...

-Assist outside sales team with special orders and sales quotes
-Present and sell company products and services to new and existing customers
-Prospect and contact potential customers
-Reach agreed upon sales targets by the deadline
-Resolve customer inquiries and complaints
-Set follow-up appointments to keep customers aware of latest developments
-Create sales material to present to customers

Qualifications:

-Knowledge in building materials and lumber products including windows, doors, siding, etc.
-Previous experience in sales, customer service, or other related fields
-Familiarity with CRM platforms
-Ability to build rapport with clients
-Strong negotiation skills
-Deadline and detail-oriented
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via Ace Hardware schedule_type: Full-time
Responsibilities and Duties • Responsible for seeking and generating new sales while servicing and maintaining current clients... • Regularly visit and call on regular and prospective customers to take orders. • Keep management up to date on the status of each customer’s jobs. • Explain and demonstrate products to customers • Prepare quotes for customers and deliver in a professional manner. • Facilitate communication between customers Responsibilities and Duties

• Responsible for seeking and generating new sales while servicing and maintaining current clients...
• Regularly visit and call on regular and prospective customers to take orders.
• Keep management up to date on the status of each customer’s jobs.
• Explain and demonstrate products to customers
• Prepare quotes for customers and deliver in a professional manner.
• Facilitate communication between customers & inside sales staff regarding scheduling.
• Develop and maintain relationships with vendors and inside sales staff
• Resolve customer problems in an efficient manner
• Maintain a solid knowledge base of local codes, lumber products, roofing products, and industry norms
• Other duties as assigned

Qualifications and Skills

• Extensive experience in lumber, windows, doors, roofing, millwork and hardware.
• Detail oriented
• Highly motivated
• Strong written and verbal communication skills
• General computer skills
• Must have prior selling experience

Benefits

• Competitive wages
• Medical insurance
• Dental insurance
• Life insurance
• Vacation & Holiday pay
Show more details...
via Ace Hardware schedule_type: Full-time
Cornerstone Building Center is looking for a Lumber Yard Associate. Responsibilities include... • Responsible for pulling orders and other tasks within the lumber yard. • Check incoming and outgoing orders for accuracy • Maintain all required paperwork • Inspect equipment daily • Assist customers in the yard with loading material • Maintain a clean and safe work environment Requirements: • Ability to lift and move 80# • Good understanding Cornerstone Building Center is looking for a Lumber Yard Associate.

Responsibilities include...

• Responsible for pulling orders and other tasks within the lumber yard.
• Check incoming and outgoing orders for accuracy
• Maintain all required paperwork
• Inspect equipment daily
• Assist customers in the yard with loading material
• Maintain a clean and safe work environment

Requirements:

• Ability to lift and move 80#
• Good understanding of lumber and building materials
• Ability to operate a forklift
Show more details...
via Recruit.net posted_at: 15 hours agoschedule_type: Full-time
Compensation Details: Pay range of $19.25-$21.50 per hour plus bonuses paid weekly Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers Compensation Details: Pay range of $19.25-$21.50 per hour plus bonuses paid weekly Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Weekly Pay Incentive opportunities based on performance Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Paid sick time in accordance with... applicable state law. You will receive up to 9 holidays per year, depending on the month of hire. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents. Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position Long-term Career Opportunities: Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters. Our company is growing, and we would love to have you grow with us Tuition Reimbursement Program Employee Recognition Program Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events. Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable policies. Job Description: Our Distribution Center in Moxee, WA is hiring Order Fillers, Receivers, Shippers, and Stockers Job positions and duties may include: Receiving: Utilize forklift, and/or other power equipment to unload freight, process product via RF Scanner onto dock in preparation for stocking. Stocking: Use of RF Scanner to resupply bins, maintain inventory freight in preparation of order picking while on foot or reach lift. Order Filling: Use Voice Collect headset to select and stage merchandise for transport, while efficiently fulfilling orders via foot or forklift. Shipping: Operate forklift or other power equipment to strategically load product onto outgoing trailers. Multiple shifts are available 1st Shift : Sunday-Thursday 6AM-2:30PM, or Tuesday-Friday 6:00AM-4:30PM 2nd Shift : Monday-Thursday 6:30PM-5:00AM, or Saturday, Sunday and Monday 4:30PM-5:00AM 3rd Shift: Saturday-Wednesday 8:30PM-5:00AM Here are a few necessities to get you started Have a desire to work at Ace Hardware - The helpful place Must be 18 years or older Must be able to walk or stand for extended periods of time Must be able to stoop, squat, and kneel on a regular basis Must be able to lift and carry up to 50lbs when needed Availability on weekends and holidays may be required We want to hear from you When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity Show more details...
via Workday posted_at: 27 days agoschedule_type: Part-timework_from_home: 1
POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in... Great Lakes Ace Hardware’s Mission, Vision, and POSITION SUMMARY Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role you are accountable for maintaining a good company image and promoting GLA's goodwill through your attitude, appearance and a concern for the profitability of the entire store. Be steadfast in... Great Lakes Ace Hardware’s Mission, Vision, and Core Values working to live the core values every day. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. REGISTER OPERATIONS (typically 70% or more of role) Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. Processes refunds and/or issues in store merchandise credit to customers for returned merchandise. Uses loss prevention techniques to reduce shortages and prevent shoplifting. Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. Maintains familiarity with all ads, rebates and special pricing; reports pricing errors to management. Answers telephones and refers all calls to proper department through the use of the paging system and two way radios. SALES FLOOR (typically 30% or less of role) Greets all customers and assists in answering questions about merchandise; uses The S.A.L.E.S. process to help customers find everything on their lists. Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders. Displays, stocks and maintains merchandise on end caps, shelves, counters or tables following company plan‐o‐gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. Assists with color matching and mixing paint. Collect carts; carry merchandise out to customer cars if needed. ADDITIONAL DUTIES Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness of assigned work areas. Refers customer complaints to proper person for resolution. A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. RELATIONSHIPS Professionally communicates with customers, all members of store management, store associates, and the Support Center associates as necessary. TECHNOLOGY Use of computer keyboard, mouse, and Epicor system. QUALIFICATIONS To perform this job successfully, an individual must be at least 16 years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE No prior experience or training necessary. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to speak effectively with customers or associates of organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. Compensation Details: $12.00 per hour Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Great Lakes Ace is a chain of hardware stores bringing more than 70 years of experience to the neighborhoods that we serve. Ace Hardware provides national chain buying power, access to hundreds of thousands of products, and premium merchandise brands like EGO®, Milwaukee®, Scotts®, Toro®, Weber®, Stihl®, Benjamin Moore®, Yeti® and others. At the same time, we provide our customers with a localized product mix and services while operating a friendly, helpful neighborhood hardware store. Vision Our team is inspired by our Vision to: Improve Lives & Communities Mission Great Lakes Ace’s Mission is to: Go above & Beyond to Serve We are inspired to build a culture of service throughout the organization that is the bedrock of our daily operations. Community Our vision for the company is rooted in a belief that while we operate neighborhood hardware stores we are here to Improve Lives & Communities that we touch. It starts with our support of Children’s Miracle Network (CMN) in our local communities to ensure those children and families who are most in need are able to access the services and support provided by the local children’s hospital and CMN. Then our associates identify community based non-profit groups and schools that they support by raising awareness and funds. History Our History in hardware is a classic American tale of hard work and reinvention. We were originally founded in 1946 as The Hardware Depot by the Traskos brothers of Dearborn, MI. The company has navigated the winds of change as market pressures and consumer demands have evolved. Today the company focuses on growth of brick and mortar locations through new store development and acquisition of existing hardware stores that serve thriving neighborhoods. Currently our stores operate under the brand names of Rylee’s Ace and Rockford Ace in addition to Great Lakes Ace. Recognizing the consumer desire to shop when and where they find most convenient, the company has pursued e-commerce and delivery systems to remain relevant and convenient. Great Lakes Ace Hardware Core Values Go Above and Beyond Make tomorrow better than today Be open to possibilities Do it better than anyone else Know Your Neighbor Customers are your neighbors, get to know them Discover a connection by using a name, project, location, or friends Get involved beyond the four walls Make it Better Recognize when things aren’t working Be open to hearing things aren’t working Roll up your sleeves and contribute to a solution Love my GLA Take pride in helpful service Build loyalty through excellence Create a fun environment Show more details...