Airindia Questions

How can I avail of any special offers or discounts while booking on airindia.com? A4: Air India regularly introduces special offers and discounts to provide customers with cost-effective travel options. To explore these deals, visit airindia.com and click on the "Offers" tab on the homepage. This section will display the latest promotions, discounted fares, and any ongoing campaigns. Be sure to check this section frequently as the offers may vary and have specific terms and conditions. By taking advantage of these limited-time deals, you can make significant savings on your Air India flights.

How can I book a flight on Air India's website? A1: Booking a flight on Air India's website is a simple and convenient process. Start by visiting airindia.com and click on the "Book Flights" tab on the homepage. Enter your departure and arrival cities, along with your travel dates and the number of passengers. The website will display available flights, and you can choose the most suitable one based on your preferences and budget. Provide the required passenger details and complete the payment process to confirm your booking. Air India's website offers a secure platform to make your reservation, providing you with a hassle-free experience right from the comfort of your own home.

How can I check-in online for my Air India flight on airindia.com? A6: Air India offers a convenient online check-in facility on their website to save you time and make your travel experience smoother. Visit airindia.com and click on the "Check-In" tab. Enter your last name and booking reference number to access the online check-in portal. Select your flight and follow the prompts to complete the check-in process. You can choose your preferred seats, print your boarding pass, or even receive a mobile boarding pass on your smartphone. Online check-in opens 48 hours before the scheduled departure time, allowing you to secure your seat and bypass long queues at the airport.

What payment methods are accepted on airindia.com? A3: Air India's website accepts several payment methods to ensure a seamless transaction process. You can use major credit cards like Visa, MasterCard, American Express, and Diners Club, as well as select debit cards. Additionally, the airline provides the option to pay using net banking for accounts with authorized banks. The website's secure payment gateway ensures the safety of your financial information, allowing you to book your flights with peace of mind.

Can I manage my booking, make changes, or add additional services on airindia.com? A2: Yes, Air India's website offers a user-friendly feature that allows you to manage your booking conveniently. Once you have completed your flight reservation, you can visit airindia.com and click on the "Manage Your Trip" option. Enter your booking reference number, last name, and click on "Retrieve Booking." You can then select the specific booking you wish to manage, and from there, you can make changes like updating contact information, selecting seats, adding special requests, extra baggage, or upgrading your class of travel. This feature enables you to customize your journey according to your preferences and requirements.

What are the facilities available for passengers with special needs on Air India flights? A8: Air India is committed to providing a comfortable flying experience to passengers with special needs. The airline offers various facilities for individuals requiring assistance. Passengers with reduced mobility can request wheelchair assistance during the booking process or at least 48 hours prior to their flight. Air India also accommodates passengers with hearing or vision impairments, providing special services and support. The airline's website, airindia.com, provides comprehensive information on the available facilities to ensure a smooth and hassle-free journey for all passengers

What are Air India's baggage policies for checked and cabin baggage? A7: Air India has clear baggage policies to ensure a comfortable journey for all passengers. For domestic flights, economy class passengers are allowed to carry 25 kg of checked baggage, while business class passengers have an allowance of 35 kg. Cabin baggage must not exceed 8 kg in weight, with dimensions not exceeding 55 x 35 x 25 cm. For international flights, the baggage allowance varies based on the destination and class of travel. It is advisable to visit airindia.com and review the specific baggage policies before your journey to comply with the guidelines and avoid any inconvenience.

Can I check the flight status and schedule on airindia.com? A5: Yes, Air India's website provides a comprehensive feature that allows you to conveniently check the flight status and schedule. Simply visit airindia.com and click on the "Flight Status" tab. Enter your departure and arrival cities, along with the flight date, to retrieve the desired information. The website will provide you with real-time updates on the flight's departure or arrival time, any delays or cancellations, and the current status of your journey. This feature enables you to plan your travel effectively by staying informed about any changes in your flight itinerary.