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Is there a customer service number for AliExpress? Yes, AliExpress has a customer service number which can be reached at +86 10-5902-5858. Customers can also contact customer service via email or live chat on the website.
Is AliExpress safe? Yes, AliExpress is a safe and secure website. It uses industry-standard encryption technology to ensure the safety and security of customer information. The website also has measures in place to protect against fraudulent activity.
Is shipping free on AliExpress? Shipping is not free on AliExpress, but customers can save money by selecting the most affordable shipping option available. Depending on the item, customers may be able to select from standard, expedited, or express shipping.
How can I pay on AliExpress? AliExpress offers a wide range of payment options including credit and debit cards, PayPal, Western Union, and bank transfers. Customers can also pay with AliPay, a payment system developed by the Alibaba Group. AliPay is widely accepted in China and is a safe and secure way to pay for items on AliExpress.
Is there a minimum order on AliExpress? There is no minimum order on AliExpress, allowing customers to purchase just one item if they want. However, many suppliers and manufacturers offer discounts for bulk orders, making it more cost effective to buy in larger quantities.
How do I leave feedback for a seller on AliExpress? Customers can leave feedback for a seller on AliExpress by logging into their account and selecting the “My Orders” tab. From here, customers can select the order they wish to leave feedback for and then select the “Leave Feedback” option. Customers can then leave a rating and write a review for the seller.
Are the products on AliExpress genuine? The majority of products on AliExpress are genuine and come from reputable manufacturers or suppliers. The website also has measures in place to ensure the quality of products, such as customer reviews and ratings, and the ability to contact the seller directly. However, buyers should still be cautious when buying from AliExpress and should always check the reviews and ratings of the seller before making a purchase.
How long does it take for items to arrive after ordering on AliExpress? Shipping times can vary depending on the type of shipping selected and the location of the item. Standard shipping can take up to 30 days, while expedited and express shipping can take up to 10 days.
What is AliExpress? AliExpress is an online retail service based in China that is owned by the Alibaba Group. It is an online marketplace which enables consumers from all over the world to buy directly from wholesalers and manufacturers in China and have access to a large variety of products at wholesale prices. The platform offers a wide range of products, including jewelry, clothing, electronics, home décor, and more.
How do I track my order on AliExpress? Customers can track their orders on AliExpress by logging into their account and selecting the “My Orders” tab. Here, customers can view their order status and tracking information.