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via Salary.com
posted_at: 10 days agoschedule_type: Full-time
Company Overview
Aireon has deployed the world’s first and global space-based air traffic surveillance system, which is revolutionizing the entire aviation industry. The Aireon system provides real-time aircraft monitoring spanning never before covered areas of the planet, including remote, oceanic and polar regions. Aireon’s receivers are hosted on the Iridium constellation, which consists of... 66 operational satellites in low-earth orbit and
Company Overview
Aireon has deployed the world’s first and global space-based air traffic surveillance system, which is revolutionizing the entire aviation industry. The Aireon system provides real-time aircraft monitoring spanning never before covered areas of the planet, including remote, oceanic and polar regions. Aireon’s receivers are hosted on the Iridium constellation, which consists of... 66 operational satellites in low-earth orbit and utilizes a unique cross-linked satellite architecture creating a web of coverage around the world. The Aireon system enables safer, more efficient and more environmentally friendly aviation travel, resulting in significant CO2 emission reductions. Numerous Air Navigation Service Providers have already signed on as customers and are receiving Aireon’s space-based ADS-B data, including NAV CANADA, NATS (UK), Naviair (Denmark), Enav (Italy), AIRNAV Ireland (ANI), Civil Aviation Authority of Singapore, Air Traffic and Navigation Services (South Africa) and more.
We are committed to offering an employment experience and benefits package that enables you and your family to grow with us and to share in our success.
Position Summary, Job Requirements & Responsibilities
The position of Aireon Operations Specialist assumes significant responsibility for providing Air Traffic Management (ATM) operational expertise (SME) within the Aireon Operations functional area of the Engineering department. They shall work collaboratively with the Director, Operations and various contractors, advising on day-to-day operational support, with a specific focus on ensuring Aireon 3.0 is fit for operational service and that the CONOPs requirements are delivered upon.
The Operations Specialist shall undertake to provide program management support for the development of compliant safety and service requirements for the Aireon 3.0 project, whilst ensuring that safety and service requirements changes and evolutions for the current 2.x system currently deployed are appropriate and managed effectively.
What You'll Do
• Draw on ANSP operational experience to guide and support Aireon service delivery
• Compile system service logs to identify outage times per customer
• Perform detailed reviews of incident logs, human observations, and event-specific notes to understand the extent of an incident
• Start an investigation towards root cause analysis and provide interim reports to Aireon stakeholders and customers
• Provide SME inputs to ongoing safety investigations and root cause analyses
• Work with the Integrated Product Team (IPT) to create procedures for operations to support new products
• Work with the operations center to facilitate integration of the new product support into their daily operations, onboarding of customers, identification of tier 2 support, and escalation of issues to tier 3 personnel
Experience & Education Requirements / EEO
Required Qualifications
• Bachelor’s degree and/or ATC license qualifications with demonstrated experience in various complex aviation environments and locations
• Knowledge of international aviation standards and recommended practices
• 10 years of operational experience working in a heavily regulated aviation environment
• 5 years at a management level
• Extended knowledge of aviation safety and quality management processes with hands-on experience, as they pertain to an integrated management system
Desired Qualifications
• Problem solver and good communicator
• Strong Collaborator with an ability to work under pressure and prioritise tasks accordingly
• Ability to communicate effectively with various management levels and all stake holders
• Ability to independently research and analyze complex situations and problem solve
About You
You operate at expert level. You can draw on multi-cultural and varied geographical experiences to inform others, specifically advising on safety and regulatory issues.
You are collaborative. You're a team player who puts the interest of the team above your own. You display a positive attitude, are open and enjoy contributing.
You love solving problems. An adaptive style that builds on traditional approaches is required to be successful in this unique environment.
Aviation advancements are your passion. You are genuinely interested in what you do and the impact that it has on the aviation community.
You are a mentor and adviser. You can draw on experience to advise and influence those around you.
1-3-6-12 Month Plan
In the first month we'll expect you to...
• Get onboarded and familiarize yourself with the inner workings of Aireon
• Get acclimated into the role, and meet key personnel based in Aireon H.Q.
• Understand the tools, external support and different stakeholders/vendors
• Get accustomed to the company manuals, applicable regulations and selected standards
At 3 months we'll expect you to...
• Actively participate in meetings with the operations team, identifying risk-based priorities to assist with briefing senior leadership
• Familiarize yourself with the Aireon Service Desk Operations and personnel
• Actively participate in Senior Management discussions and briefings
At 6 months we'll expect you to...
• Take an active role in guiding the successful evolution of Aireon 3.0 ensuring safety and operational requirements are appropriately considered and implemented
• Review existing company processes and procedures and where applicable make recommendations for change
• Represent Director of Operations at meetings as required
• In conjunction with the Director of Operations, develop the future strategy for this functional area including expansion of roles and responsibilities, future evolution of objectives, capabilities and subsequent expansion and distribution of resources
At 12 months we'll expect you to...
• Be a regular attendee at Aireon HQ and regarded as a resident SME in the area of all things Safety and Operations
• Develop a program plan spanning the life-cycle of the project to effectively project manage the deployment and implementation of the above strategy as decided by your direct line manager
About the Team
• This is a close-knit but diverse team, as many functional areas fall within the Safety and Operations domain within engineering
• Many are regularly in attendance as we provide a 24-hour service from two locations
• We encourage 2-3 days of attendance at the HQ facility in order to stay in touch with the rest of the teams
• The majority of the team is located in VA and MD, with some remote
Perks and Benefits
• Premium medical, dental and vision plan
• Life Insurance and AD&D
• Short Term and Long Term Disability
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement 401K plan with Employer Matching
• Education Assistance and Tuition Reimbursement
• Paid Time Off, Sick Leave, Floating Holidays
• Paid Parental Leave
• Company Sponsored Events
• Employee Referral Program
Aireon is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories Show more details...
Aireon has deployed the world’s first and global space-based air traffic surveillance system, which is revolutionizing the entire aviation industry. The Aireon system provides real-time aircraft monitoring spanning never before covered areas of the planet, including remote, oceanic and polar regions. Aireon’s receivers are hosted on the Iridium constellation, which consists of... 66 operational satellites in low-earth orbit and utilizes a unique cross-linked satellite architecture creating a web of coverage around the world. The Aireon system enables safer, more efficient and more environmentally friendly aviation travel, resulting in significant CO2 emission reductions. Numerous Air Navigation Service Providers have already signed on as customers and are receiving Aireon’s space-based ADS-B data, including NAV CANADA, NATS (UK), Naviair (Denmark), Enav (Italy), AIRNAV Ireland (ANI), Civil Aviation Authority of Singapore, Air Traffic and Navigation Services (South Africa) and more.
We are committed to offering an employment experience and benefits package that enables you and your family to grow with us and to share in our success.
Position Summary, Job Requirements & Responsibilities
The position of Aireon Operations Specialist assumes significant responsibility for providing Air Traffic Management (ATM) operational expertise (SME) within the Aireon Operations functional area of the Engineering department. They shall work collaboratively with the Director, Operations and various contractors, advising on day-to-day operational support, with a specific focus on ensuring Aireon 3.0 is fit for operational service and that the CONOPs requirements are delivered upon.
The Operations Specialist shall undertake to provide program management support for the development of compliant safety and service requirements for the Aireon 3.0 project, whilst ensuring that safety and service requirements changes and evolutions for the current 2.x system currently deployed are appropriate and managed effectively.
What You'll Do
• Draw on ANSP operational experience to guide and support Aireon service delivery
• Compile system service logs to identify outage times per customer
• Perform detailed reviews of incident logs, human observations, and event-specific notes to understand the extent of an incident
• Start an investigation towards root cause analysis and provide interim reports to Aireon stakeholders and customers
• Provide SME inputs to ongoing safety investigations and root cause analyses
• Work with the Integrated Product Team (IPT) to create procedures for operations to support new products
• Work with the operations center to facilitate integration of the new product support into their daily operations, onboarding of customers, identification of tier 2 support, and escalation of issues to tier 3 personnel
Experience & Education Requirements / EEO
Required Qualifications
• Bachelor’s degree and/or ATC license qualifications with demonstrated experience in various complex aviation environments and locations
• Knowledge of international aviation standards and recommended practices
• 10 years of operational experience working in a heavily regulated aviation environment
• 5 years at a management level
• Extended knowledge of aviation safety and quality management processes with hands-on experience, as they pertain to an integrated management system
Desired Qualifications
• Problem solver and good communicator
• Strong Collaborator with an ability to work under pressure and prioritise tasks accordingly
• Ability to communicate effectively with various management levels and all stake holders
• Ability to independently research and analyze complex situations and problem solve
About You
You operate at expert level. You can draw on multi-cultural and varied geographical experiences to inform others, specifically advising on safety and regulatory issues.
You are collaborative. You're a team player who puts the interest of the team above your own. You display a positive attitude, are open and enjoy contributing.
You love solving problems. An adaptive style that builds on traditional approaches is required to be successful in this unique environment.
Aviation advancements are your passion. You are genuinely interested in what you do and the impact that it has on the aviation community.
You are a mentor and adviser. You can draw on experience to advise and influence those around you.
1-3-6-12 Month Plan
In the first month we'll expect you to...
• Get onboarded and familiarize yourself with the inner workings of Aireon
• Get acclimated into the role, and meet key personnel based in Aireon H.Q.
• Understand the tools, external support and different stakeholders/vendors
• Get accustomed to the company manuals, applicable regulations and selected standards
At 3 months we'll expect you to...
• Actively participate in meetings with the operations team, identifying risk-based priorities to assist with briefing senior leadership
• Familiarize yourself with the Aireon Service Desk Operations and personnel
• Actively participate in Senior Management discussions and briefings
At 6 months we'll expect you to...
• Take an active role in guiding the successful evolution of Aireon 3.0 ensuring safety and operational requirements are appropriately considered and implemented
• Review existing company processes and procedures and where applicable make recommendations for change
• Represent Director of Operations at meetings as required
• In conjunction with the Director of Operations, develop the future strategy for this functional area including expansion of roles and responsibilities, future evolution of objectives, capabilities and subsequent expansion and distribution of resources
At 12 months we'll expect you to...
• Be a regular attendee at Aireon HQ and regarded as a resident SME in the area of all things Safety and Operations
• Develop a program plan spanning the life-cycle of the project to effectively project manage the deployment and implementation of the above strategy as decided by your direct line manager
About the Team
• This is a close-knit but diverse team, as many functional areas fall within the Safety and Operations domain within engineering
• Many are regularly in attendance as we provide a 24-hour service from two locations
• We encourage 2-3 days of attendance at the HQ facility in order to stay in touch with the rest of the teams
• The majority of the team is located in VA and MD, with some remote
Perks and Benefits
• Premium medical, dental and vision plan
• Life Insurance and AD&D
• Short Term and Long Term Disability
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement 401K plan with Employer Matching
• Education Assistance and Tuition Reimbursement
• Paid Time Off, Sick Leave, Floating Holidays
• Paid Parental Leave
• Company Sponsored Events
• Employee Referral Program
Aireon is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories Show more details...
via Salary.com
posted_at: 10 days agoschedule_type: Full-time
Company Overview
Aireon has deployed the world’s first and global space-based air traffic surveillance system, which is revolutionizing the entire aviation industry. The Aireon system provides real-time aircraft monitoring spanning never before covered areas of the planet, including remote, oceanic and polar regions. Aireon’s receivers are hosted on the Iridium constellation, which consists of... 66 operational satellites in low-earth orbit
Company Overview
Aireon has deployed the world’s first and global space-based air traffic surveillance system, which is revolutionizing the entire aviation industry. The Aireon system provides real-time aircraft monitoring spanning never before covered areas of the planet, including remote, oceanic and polar regions. Aireon’s receivers are hosted on the Iridium constellation, which consists of... 66 operational satellites in low-earth orbit and utilizes a unique cross-linked satellite architecture creating a web of coverage around the world. The Aireon system enables safer, more efficient and more environmentally friendly aviation travel, resulting in significant CO2 emission reductions. Numerous Air Navigation Service Providers have already signed on as customers and are receiving Aireon’s space-based ADS-B data, including NAV CANADA, NATS (UK), Naviair (Denmark), Enav (Italy), AIRNAV Ireland (ANI), Civil Aviation Authority of Singapore, Air Traffic and Navigation Services (South Africa) and more.
We are committed to offering an employment experience and benefits package that enables you and your family to grow with us and to share in our success.
Position Summary, Job Requirements & Responsibilities
As Sales Manager in the LATAM region, you will be leading the sales campaign of our products with ANSPs and other aviation actors. Aireon Surveillance data and all the derived products enable customers to access the first and only global aircraft surveillance source through high-fidelity products and services. We are looking for a passionate and innovative Sales Manager to join our team and help modernize Air Traffic Control in the LATAM region.
What You'll Do
• Identify and pursue sales opportunities with regional ANSPs and aviation industries
• Set up sales campaign strategies and execution, in coordination with the global Sales director
• Conduct workshops/educational meetings with potential customers on our disrupting technology
• Need to navigate the complexity of big governmental organizations, with relationships to be built at all levels
• Partner with Product Management and Marketing to align go-to-market and sales campaigns
• Engage with the customer during forums and conferences
Experience & Education Requirements / EEO
Required Qualifications
• 6 years of experience with Sales in the Aviation Industry in the LATAM region
• Proven experience developing deep and trusted relationships with customers
• Aviation background (ANSP, Airlines, Aviation industries)
• Ability to travel within the region up to 50% of the time
• Proven track record of successfully executing sales campaigns
Desired Qualifications
• Sales experience in LATAM with ANSPs/Airlines or other governmental bodies
• Deep knowledge of main ATM concepts (ATC, ATFM, CNS technologies, etc.)
• Experience and understanding of the concept of data value and innovative business models
• Understanding of procurement processes for the Aviation Market
• Experience with Salesforce CRM tools
About You
You are a self-starter. Sitting and waiting isn’t an option. You take the initiative to make things happen.
You love the interaction with customers. Selling with us isn’t just about selling the product, it’s about the journey to solve customers’ problems/needs. You love putting yourself in the customer’s shoes and identifying how our solutions can fill a customer’s need.
You are collaborative. You're a team player who plays his or her role in a team that has a common sales objective. You display a positive attitude, are open, and enjoy contributing.
You are a communicator. You have the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
1-3-6 Month Plan
In the first month, we'll expect you to...
• Get onboarded and train with your director
• Get a good understanding of Aireon product portfolio
• Get an understanding of internal processes
• Get a general overview of contract structure (prices, contract terms, etc.)
• Understand the typical sales target profiles in the region
• Develop a multi-stage plan to establish relationships within the various aviation markets
At 3 months, we'll expect you to...
• Develop material to create a target list with a first sales profile and timeline
• Define an account plan for each opportunity defining risks, strategy and initial sales validation
• Establish initial relationships with main ANSPs and other potential customers
• Hold regular meetings with internal management on market status and sales campaigns
At 6 months, we'll expect you to...
• Define first-year roadmap and engagement playbook
• Have visited and created relationships with main ANSPs and other potential customers
• Hold regular internal meetings with product management to transfer customer requirements and use cases
About the Team
• Aireon’s Sales team is a small but agile team within our Sales and Customer Affairs team
• We conduct regular team meetings both virtual and in person
• Team is geographically diverse with centralized team in Mclean, VA
Perks and Benefits
(If located in the U.S.)
• Premium medical, dental and vision plan
• Life Insurance and AD&D
• Short Term and Long Term Disability
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement 401K plan with Employer Matching
• Education Assistance and Tuition Reimbursement
• Paid Time Off, Sick Leave, Floating Holidays
• Paid Parental Leave
• Company Sponsored Events
• Employee Referral Program
Aireon is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories Show more details...
Aireon has deployed the world’s first and global space-based air traffic surveillance system, which is revolutionizing the entire aviation industry. The Aireon system provides real-time aircraft monitoring spanning never before covered areas of the planet, including remote, oceanic and polar regions. Aireon’s receivers are hosted on the Iridium constellation, which consists of... 66 operational satellites in low-earth orbit and utilizes a unique cross-linked satellite architecture creating a web of coverage around the world. The Aireon system enables safer, more efficient and more environmentally friendly aviation travel, resulting in significant CO2 emission reductions. Numerous Air Navigation Service Providers have already signed on as customers and are receiving Aireon’s space-based ADS-B data, including NAV CANADA, NATS (UK), Naviair (Denmark), Enav (Italy), AIRNAV Ireland (ANI), Civil Aviation Authority of Singapore, Air Traffic and Navigation Services (South Africa) and more.
We are committed to offering an employment experience and benefits package that enables you and your family to grow with us and to share in our success.
Position Summary, Job Requirements & Responsibilities
As Sales Manager in the LATAM region, you will be leading the sales campaign of our products with ANSPs and other aviation actors. Aireon Surveillance data and all the derived products enable customers to access the first and only global aircraft surveillance source through high-fidelity products and services. We are looking for a passionate and innovative Sales Manager to join our team and help modernize Air Traffic Control in the LATAM region.
What You'll Do
• Identify and pursue sales opportunities with regional ANSPs and aviation industries
• Set up sales campaign strategies and execution, in coordination with the global Sales director
• Conduct workshops/educational meetings with potential customers on our disrupting technology
• Need to navigate the complexity of big governmental organizations, with relationships to be built at all levels
• Partner with Product Management and Marketing to align go-to-market and sales campaigns
• Engage with the customer during forums and conferences
Experience & Education Requirements / EEO
Required Qualifications
• 6 years of experience with Sales in the Aviation Industry in the LATAM region
• Proven experience developing deep and trusted relationships with customers
• Aviation background (ANSP, Airlines, Aviation industries)
• Ability to travel within the region up to 50% of the time
• Proven track record of successfully executing sales campaigns
Desired Qualifications
• Sales experience in LATAM with ANSPs/Airlines or other governmental bodies
• Deep knowledge of main ATM concepts (ATC, ATFM, CNS technologies, etc.)
• Experience and understanding of the concept of data value and innovative business models
• Understanding of procurement processes for the Aviation Market
• Experience with Salesforce CRM tools
About You
You are a self-starter. Sitting and waiting isn’t an option. You take the initiative to make things happen.
You love the interaction with customers. Selling with us isn’t just about selling the product, it’s about the journey to solve customers’ problems/needs. You love putting yourself in the customer’s shoes and identifying how our solutions can fill a customer’s need.
You are collaborative. You're a team player who plays his or her role in a team that has a common sales objective. You display a positive attitude, are open, and enjoy contributing.
You are a communicator. You have the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
1-3-6 Month Plan
In the first month, we'll expect you to...
• Get onboarded and train with your director
• Get a good understanding of Aireon product portfolio
• Get an understanding of internal processes
• Get a general overview of contract structure (prices, contract terms, etc.)
• Understand the typical sales target profiles in the region
• Develop a multi-stage plan to establish relationships within the various aviation markets
At 3 months, we'll expect you to...
• Develop material to create a target list with a first sales profile and timeline
• Define an account plan for each opportunity defining risks, strategy and initial sales validation
• Establish initial relationships with main ANSPs and other potential customers
• Hold regular meetings with internal management on market status and sales campaigns
At 6 months, we'll expect you to...
• Define first-year roadmap and engagement playbook
• Have visited and created relationships with main ANSPs and other potential customers
• Hold regular internal meetings with product management to transfer customer requirements and use cases
About the Team
• Aireon’s Sales team is a small but agile team within our Sales and Customer Affairs team
• We conduct regular team meetings both virtual and in person
• Team is geographically diverse with centralized team in Mclean, VA
Perks and Benefits
(If located in the U.S.)
• Premium medical, dental and vision plan
• Life Insurance and AD&D
• Short Term and Long Term Disability
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement 401K plan with Employer Matching
• Education Assistance and Tuition Reimbursement
• Paid Time Off, Sick Leave, Floating Holidays
• Paid Parental Leave
• Company Sponsored Events
• Employee Referral Program
Aireon is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories Show more details...
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