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Most recent job postings at APMEX
via ZipRecruiter
posted_at: 5 days agoschedule_type: Full-timesalary: 90K–100K a year
Job Details
Job Location...
APMEX DOWNTOWN - Oklahoma City, OK
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$90,000.00 - $100,000.00 Salary
Description
APMEX is a multibillion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care,
Job Details
Job Location...
APMEX DOWNTOWN - Oklahoma City, OK
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$90,000.00 - $100,000.00 Salary
Description
APMEX is a multibillion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" and one of the Top Workplaces by the Oklahoman. Join the family today!
APMEX is looking for a passionate Senior Art Director that is reliable in creating engaging consumer-facing designs to support our brand. Our ideal candidate will have a proven track record of executing, maintaining, and updating all design aspects throughout the life cycle of a project. Working closely with the marketing team, the senior designer will deliver dynamic, thoughtful, and innovative content and will collaborate with multiple teams across projects to deliver cohesive holistic creative solutions. We are looking for a team player willing to bring high energy and new ideas into a collaborative, fast-paced environment. Our ideal candidate has a broad operating range and can think strategically. You love details and design finesse. An enthusiasm for directing others and rolling up your sleeves and delivering design work in necessary.
Functions & Qualifications
• Responsible for the management of 3rd party vendors. This includes managing their time, projects, deliverables and providing creative direction as needed. This includes agencies, freelancers, contractors and vendors.
• Work on multiple projects simultaneously to realize the organization's creative marketing goals.
• Deliver all phases of production from concept to completion (e.g. mockups, hi-fidelity comps, production-ready assets and guidelines for usage).
• Thrive in a wide range of mediums, including print, physical, experiential, and digital.
• Establish design guidelines, standards, and best practices across all visual platforms and collateral.
• Ensure high-quality design concepts and execute creative materials as required.
• Collaborate with the marketing team to effectively manage our creative projects and enhance department productivity.
• Responsible for designing/ producing and managing projects with high accuracy (including basic die line structures, logo design, typography, color studies, photo retouching, preparing files to printer/ vendor, etc.)
• Consistently research, identify and share current industry design trends and competitive reviews as they relate to the brand.
• The creative team is also responsible for a variety of creative to support and enhance the brand and to help reinforce the brands' identity and image.
• Lead junior designers on the team as assigned to develop and design visual communication materials that support the brand strategy and external vendors.
• Strong visual design skills and high level of taste and aesthetic sense. A critical eye and an obsessive attention to detail. Able to develop design language from scratch and set design standard.
• Innovative thinking and creative problem-solving skills.
• Maintain and evolve graphic and brand standards for APMEX.com.
• Create graphic-based campaigns to elevate the APMEX.com brand through a multitude of channels, while driving business initiatives and goals.
• Collaborate cross-functionally with teammates company-wide to execute on marketing strategies, merchandising opportunities and corporate objectives.
• Ability to work under pressure and execute precisely with detail.
• Conceptualize and create intuitive, engaging, and brand-consistent projects for use in digital experiences and traditional marketing campaigns including advertising and trade shows.
Qualifications
Online Portfolio Required* Please include 20 of your best projects that showcase your creative skills! Also, in your resume tell us what your favorite brand is and why. **Please send your Portfolio, resume and Favorite Brand Info to Jessica.hutton@apmex.com**
Education
• Bachelor's degree in design, Graphic Arts or Fine Arts
Experience
• 10+ years of professional graphic design experience within agency or client-side environment.
• Heavy focus on marketing/advertising experience is preferred.
• Mastery of Photoshop, Illustrator, InDesign, Figma, color and typography.
• A working knowledge of additional tools like Flexitive, Canva or Celtra.
• Knowledge and understanding of digital, print and production processes.
• Experience with vendor management and accountability.
• A passion for conceptual ideation and design execution.
• Desire and ability to provide mentorship and constructive feedback to other designers.
• Passion for and good understanding of the totality of the customer experience and how to build great brands that drive superior business results, as well as the latest digital marketing trends and opportunities with technology or platforms.
• Exceptional communication skills; ability to speak fluently and clearly explain design decisions to business partners and other teammates.
• Ability to think creatively and critically with an understanding of how to balance business objectives with user needs. Think outside of the box yet put yourself in customers shoes.
• Lead the management of graphic assets within the ecosystem - including maintain an up-to-date graphic library and ensuring process excellence through on-time sign off and detailed system management Strong communication skills required: strong presentation skills, ability to build strong relationships across multiple teams.
Plus
• Use of project management software a plus.
• Working knowledge and usage of a Digital Asset Management System a plus.
Skills
• Ability to be proactive, to identify new creative ways to help support the brand.
• Ability to work autonomously as well as a part of a larger team.
• Ability to prioritize and manage multiple projects at the same time.
• Strong written and verbal communication skills to include effective group presentation skills.
• Strong organizational and time-management skills.
• Strong knowledge of graphic and print production process.
• Able to take projects from start to finish with limited supervision.
At APMEX, our employees have access to extraordinary benefits including:
• Free daily meals
• Paid Time Off (including your birthday!)
• 401k programs, 100% vested from day one
• Low-cost medical, dental and vision insurance
• Tuition and Student Loan Assistance Show more details...
Job Location...
APMEX DOWNTOWN - Oklahoma City, OK
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$90,000.00 - $100,000.00 Salary
Description
APMEX is a multibillion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" and one of the Top Workplaces by the Oklahoman. Join the family today!
APMEX is looking for a passionate Senior Art Director that is reliable in creating engaging consumer-facing designs to support our brand. Our ideal candidate will have a proven track record of executing, maintaining, and updating all design aspects throughout the life cycle of a project. Working closely with the marketing team, the senior designer will deliver dynamic, thoughtful, and innovative content and will collaborate with multiple teams across projects to deliver cohesive holistic creative solutions. We are looking for a team player willing to bring high energy and new ideas into a collaborative, fast-paced environment. Our ideal candidate has a broad operating range and can think strategically. You love details and design finesse. An enthusiasm for directing others and rolling up your sleeves and delivering design work in necessary.
Functions & Qualifications
• Responsible for the management of 3rd party vendors. This includes managing their time, projects, deliverables and providing creative direction as needed. This includes agencies, freelancers, contractors and vendors.
• Work on multiple projects simultaneously to realize the organization's creative marketing goals.
• Deliver all phases of production from concept to completion (e.g. mockups, hi-fidelity comps, production-ready assets and guidelines for usage).
• Thrive in a wide range of mediums, including print, physical, experiential, and digital.
• Establish design guidelines, standards, and best practices across all visual platforms and collateral.
• Ensure high-quality design concepts and execute creative materials as required.
• Collaborate with the marketing team to effectively manage our creative projects and enhance department productivity.
• Responsible for designing/ producing and managing projects with high accuracy (including basic die line structures, logo design, typography, color studies, photo retouching, preparing files to printer/ vendor, etc.)
• Consistently research, identify and share current industry design trends and competitive reviews as they relate to the brand.
• The creative team is also responsible for a variety of creative to support and enhance the brand and to help reinforce the brands' identity and image.
• Lead junior designers on the team as assigned to develop and design visual communication materials that support the brand strategy and external vendors.
• Strong visual design skills and high level of taste and aesthetic sense. A critical eye and an obsessive attention to detail. Able to develop design language from scratch and set design standard.
• Innovative thinking and creative problem-solving skills.
• Maintain and evolve graphic and brand standards for APMEX.com.
• Create graphic-based campaigns to elevate the APMEX.com brand through a multitude of channels, while driving business initiatives and goals.
• Collaborate cross-functionally with teammates company-wide to execute on marketing strategies, merchandising opportunities and corporate objectives.
• Ability to work under pressure and execute precisely with detail.
• Conceptualize and create intuitive, engaging, and brand-consistent projects for use in digital experiences and traditional marketing campaigns including advertising and trade shows.
Qualifications
Online Portfolio Required* Please include 20 of your best projects that showcase your creative skills! Also, in your resume tell us what your favorite brand is and why. **Please send your Portfolio, resume and Favorite Brand Info to Jessica.hutton@apmex.com**
Education
• Bachelor's degree in design, Graphic Arts or Fine Arts
Experience
• 10+ years of professional graphic design experience within agency or client-side environment.
• Heavy focus on marketing/advertising experience is preferred.
• Mastery of Photoshop, Illustrator, InDesign, Figma, color and typography.
• A working knowledge of additional tools like Flexitive, Canva or Celtra.
• Knowledge and understanding of digital, print and production processes.
• Experience with vendor management and accountability.
• A passion for conceptual ideation and design execution.
• Desire and ability to provide mentorship and constructive feedback to other designers.
• Passion for and good understanding of the totality of the customer experience and how to build great brands that drive superior business results, as well as the latest digital marketing trends and opportunities with technology or platforms.
• Exceptional communication skills; ability to speak fluently and clearly explain design decisions to business partners and other teammates.
• Ability to think creatively and critically with an understanding of how to balance business objectives with user needs. Think outside of the box yet put yourself in customers shoes.
• Lead the management of graphic assets within the ecosystem - including maintain an up-to-date graphic library and ensuring process excellence through on-time sign off and detailed system management Strong communication skills required: strong presentation skills, ability to build strong relationships across multiple teams.
Plus
• Use of project management software a plus.
• Working knowledge and usage of a Digital Asset Management System a plus.
Skills
• Ability to be proactive, to identify new creative ways to help support the brand.
• Ability to work autonomously as well as a part of a larger team.
• Ability to prioritize and manage multiple projects at the same time.
• Strong written and verbal communication skills to include effective group presentation skills.
• Strong organizational and time-management skills.
• Strong knowledge of graphic and print production process.
• Able to take projects from start to finish with limited supervision.
At APMEX, our employees have access to extraordinary benefits including:
• Free daily meals
• Paid Time Off (including your birthday!)
• 401k programs, 100% vested from day one
• Low-cost medical, dental and vision insurance
• Tuition and Student Loan Assistance Show more details...
via ZipRecruiter
posted_at: 4 days agoschedule_type: Full-timesalary: 17–22 an hour
Job Details Job Location: APMEX DOWNTOWN - Oklahoma City, OK
Position Type: Full Time
Education Level: High School...
Salary Range: $17.00 - $22.00 Hourly
Description
APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our customers love our selection and service – our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small
Job Details Job Location: APMEX DOWNTOWN - Oklahoma City, OK
Position Type: Full Time
Education Level: High School...
Salary Range: $17.00 - $22.00 Hourly
Description
APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our customers love our selection and service – our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" Join the family today!
The Maintenance Coordinator is responsible for coordinating outside contractors for building systems maintenance, new construction/remodeling projects, planning small projects, and assisting in project management. The position is also responsible for general maintenance of Company buildings including light building maintenance, repairs and handyman responsibilities.
A day in the life of our Maintenance Coordinator:
• Performs minor repairs to company property. Examples include plumbing, electrical, ceiling, flooring, equipment, drywall, doors, locks, trim, light bulbs, cords/cabling, clogged drains, minor leak repair, fixture replacement, and other repairs as assigned
• Performs light carpentry and painting
• Orders, assembles, and performs minor repairs to furniture
• Coordinates work and schedule of outside contractors
• Assists in planning, designing, organizing and obtaining estimates for major repairs, building systems maintenance, remodeling/construction projects
• Participates in project management of facilities maintenance projects as assigned
• Perform occasional light housekeeping and cleaning as needed
• Assists other departments in acquisition and transport of supplies/materials from suppliers and Company facilities including driving of Company vehicles with trailer and operation of forklift
• This position reports to the Facilities Supervisor
Qualifications
Education:
• High school diploma or equivalent required, Associates or Trade degree in related field preferred
Experience:
• Minimum two years light maintenance and/or handyman work
Computer Skills:
• Basic office PC – MS Windows, Word, and Excel required. MS Project, PowerPoint, Visio, and CAD preferred
Certificates & Licenses:
• Valid driver’s license with clean record
APMEX believes in the long-term development of its employees throughout the entirety of the company and employees will obtain in-depth experience and knowledge. Being a company that prefers to promote from within, the position offers opportunities for growth within the company, both throughout Operations as well as the other departments.
At APMEX, our employees have access to extraordinary benefits including:
• Free daily meals
• Paid Time Off (including your birthday!)
• Climate-controlled, air-conditioned environment
• Low-cost medical, dental and vision insurance
• Tuition and Student Loan Assistance Show more details...
Position Type: Full Time
Education Level: High School...
Salary Range: $17.00 - $22.00 Hourly
Description
APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our customers love our selection and service – our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" Join the family today!
The Maintenance Coordinator is responsible for coordinating outside contractors for building systems maintenance, new construction/remodeling projects, planning small projects, and assisting in project management. The position is also responsible for general maintenance of Company buildings including light building maintenance, repairs and handyman responsibilities.
A day in the life of our Maintenance Coordinator:
• Performs minor repairs to company property. Examples include plumbing, electrical, ceiling, flooring, equipment, drywall, doors, locks, trim, light bulbs, cords/cabling, clogged drains, minor leak repair, fixture replacement, and other repairs as assigned
• Performs light carpentry and painting
• Orders, assembles, and performs minor repairs to furniture
• Coordinates work and schedule of outside contractors
• Assists in planning, designing, organizing and obtaining estimates for major repairs, building systems maintenance, remodeling/construction projects
• Participates in project management of facilities maintenance projects as assigned
• Perform occasional light housekeeping and cleaning as needed
• Assists other departments in acquisition and transport of supplies/materials from suppliers and Company facilities including driving of Company vehicles with trailer and operation of forklift
• This position reports to the Facilities Supervisor
Qualifications
Education:
• High school diploma or equivalent required, Associates or Trade degree in related field preferred
Experience:
• Minimum two years light maintenance and/or handyman work
Computer Skills:
• Basic office PC – MS Windows, Word, and Excel required. MS Project, PowerPoint, Visio, and CAD preferred
Certificates & Licenses:
• Valid driver’s license with clean record
APMEX believes in the long-term development of its employees throughout the entirety of the company and employees will obtain in-depth experience and knowledge. Being a company that prefers to promote from within, the position offers opportunities for growth within the company, both throughout Operations as well as the other departments.
At APMEX, our employees have access to extraordinary benefits including:
• Free daily meals
• Paid Time Off (including your birthday!)
• Climate-controlled, air-conditioned environment
• Low-cost medical, dental and vision insurance
• Tuition and Student Loan Assistance Show more details...
via ZipRecruiter
posted_at: 4 days agoschedule_type: Full-timesalary: 19–21 an hour
Job Details Job Location: APMEX DOWNTOWN - Oklahoma City, OK
Position Type: Full Time
Education Level: High School...
Salary Range: $19.00 - $21.00 Hourly
Description
Do you love history, doing research or numismatics??? This is the position for you!
The Third Party Inventory Specialist is responsible for processing incoming product information and formatting for listing on the APMEX website. This position will work with other Specialists to create
Job Details Job Location: APMEX DOWNTOWN - Oklahoma City, OK
Position Type: Full Time
Education Level: High School...
Salary Range: $19.00 - $21.00 Hourly
Description
Do you love history, doing research or numismatics??? This is the position for you!
The Third Party Inventory Specialist is responsible for processing incoming product information and formatting for listing on the APMEX website. This position will work with other Specialists to create listings on the APMEX website for items being offered from our external partners presented in a variety of forms.
A day in the life of a Third Party Inventory Specialist:
• Compare lists of available coins from vendors with current existing coins and modify quantities or pricing as needed
• Ability to write product descriptions
• Conduct product research and report findings
• Maintain a high level of accuracy and quality in listings, abiding by APMEX brand standards
• Identify and communicate any problems with other Specialists or Supervisors for resolution
• Organize a large variety of data and process based on the needs of the business
• Maintain an efficient workflow to maximize output for department productivity
• Ability to communicate effectively with vendors
APMEX believes in the long-term development of its employees throughout the entirety of the company and employees will obtain in-depth experience and knowledge. Being a company that prefers to promote from within, the position offers opportunities for growth within the company, both throughout Operations as well as the other departments.
At APMEX, our employees have access to extraordinary benefits including:
• Free daily meals
• Paid Time Off (including your birthday!)
• Climate-controlled, air-conditioned environment
• Low-cost medical, dental and vision insurance
• Tuition and Student Loan Assistance
Qualifications
Education:
• High School Diploma
Experience:
• Minimum of 1 year of high volume data entry experience
• Advanced skill in Excel preferred
• Intermediate skill with other Office products required- Word/Outlook
• Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
• Strong organizational skills to handle large data sets efficiently
• Attention to detail Show more details...
Position Type: Full Time
Education Level: High School...
Salary Range: $19.00 - $21.00 Hourly
Description
Do you love history, doing research or numismatics??? This is the position for you!
The Third Party Inventory Specialist is responsible for processing incoming product information and formatting for listing on the APMEX website. This position will work with other Specialists to create listings on the APMEX website for items being offered from our external partners presented in a variety of forms.
A day in the life of a Third Party Inventory Specialist:
• Compare lists of available coins from vendors with current existing coins and modify quantities or pricing as needed
• Ability to write product descriptions
• Conduct product research and report findings
• Maintain a high level of accuracy and quality in listings, abiding by APMEX brand standards
• Identify and communicate any problems with other Specialists or Supervisors for resolution
• Organize a large variety of data and process based on the needs of the business
• Maintain an efficient workflow to maximize output for department productivity
• Ability to communicate effectively with vendors
APMEX believes in the long-term development of its employees throughout the entirety of the company and employees will obtain in-depth experience and knowledge. Being a company that prefers to promote from within, the position offers opportunities for growth within the company, both throughout Operations as well as the other departments.
At APMEX, our employees have access to extraordinary benefits including:
• Free daily meals
• Paid Time Off (including your birthday!)
• Climate-controlled, air-conditioned environment
• Low-cost medical, dental and vision insurance
• Tuition and Student Loan Assistance
Qualifications
Education:
• High School Diploma
Experience:
• Minimum of 1 year of high volume data entry experience
• Advanced skill in Excel preferred
• Intermediate skill with other Office products required- Word/Outlook
• Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
• Strong organizational skills to handle large data sets efficiently
• Attention to detail Show more details...
via Paycomonline.net
posted_at: 29 days agoschedule_type: Full-time
Job Details
Job Location: APMEX DOWNTOWN - Oklahoma City, OK...
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $65,000.00 - $85,000.00 Salary
Travel Percentage: None
Job Shift: Day
Job Category: Marketing
Description
Do you want to be the product owner of an exciting opportunity, are you a dynamic and strategic thinker who is organized and understands that product and customers are the key? Then we have the opportunity
Job Details
Job Location: APMEX DOWNTOWN - Oklahoma City, OK...
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $65,000.00 - $85,000.00 Salary
Travel Percentage: None
Job Shift: Day
Job Category: Marketing
Description
Do you want to be the product owner of an exciting opportunity, are you a dynamic and strategic thinker who is organized and understands that product and customers are the key? Then we have the opportunity for you!
The Sr eCommerce Loyalty Program Manager is responsible for providing ongoing leadership, strategy, growth, management, and execution of APMEX's customer eCommerce loyalty program, The Bullion Club. This position will advocate taking a customer-first approach and serve as the loyalty subject matter expert for APMEX. The Sr eCommerce Loyalty Program Manager will leverage key performance indicators to optimize the eCommerce loyalty program and drive customer loyalty.
This role will work cross-functionally to drive projects to ensure successful execution and provide ongoing support to continue enhancing the eCommerce loyalty experience for customers.
What does this role consist of...
• 60% - Program Management & Development
• Manage all day-to-day activities associated with the overall success, health, and growth of The Bullion Club.
• Establish, manage, and execute a 1-3 year program roadmap, identifying new features & benefits, partners, and program enhancements aligned with program objectives.
• Evaluate program performance and understand member behavior to recommend impactful promotions, campaigns, and strategies that drive member take-up, spend, engagement, and value.
• Establish and report on program key performance indicators on an ongoing basis, including executive dashboard.
• 30% - Loyalty Marketing
• Establish, manage, and execute an annual cross-channel marketing calendar that supports program growth, including new member acquisition and existing member engagement.
• Ensure all program communication elements are cross-channel, incent action, are consistently deployed, and clearly articulate program benefits, value, and aspiration.
• Create cross-promotional opportunities to drive awareness, adoption, engagement, and usage of APMEX's retail credit card and ensure The Bullion Card is a key component of The Bullion Club experience.
• 10% - Competitive and market intelligence
• Evaluate customer research, market trends, and key competitors to become the "go-to" expert for customer loyalty at APMEX.
• Develop a deep understanding of the APMEX customer base, our lifecycle segments, and unique personas.
• Proactively problem solve and enhance the user experience.
APMEX is a multibillion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" and one of the Top Workplaces by the Oklahoman. Join the family today!
Qualifications
Education:
Bachelor's degree in Marketing, Digital Marketing or other related field
Experience:
• +2 years eCommerce loyalty marketing experience
• Experience leading digital marketing campaigns
• Experience in credit card marketing preferred
• Ability to proactively identify opportunities, take initiative, and multi-task in a fast-paced environment
• Strong written and oral communication skills
Technical Skills:
• Experience in CRM systems (Salesforce, Oracle, etc.) preferred
• Agile project management and workflow software (JIRA, Trello, Asana, TFS, etc.)
• Proficiency with MS Office suite (including Word, Excel, Project, Outlook, PowerPoint)
At APMEX, our employees have access to extraordinary benefits including:
• Free daily meals
• Paid Time Off (including your birthday!)
• 401k programs, 100% vested from day one
• Low-cost medical, dental and vision insurance
• Tuition and Student Loan Assistance Show more details...
Job Location: APMEX DOWNTOWN - Oklahoma City, OK...
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $65,000.00 - $85,000.00 Salary
Travel Percentage: None
Job Shift: Day
Job Category: Marketing
Description
Do you want to be the product owner of an exciting opportunity, are you a dynamic and strategic thinker who is organized and understands that product and customers are the key? Then we have the opportunity for you!
The Sr eCommerce Loyalty Program Manager is responsible for providing ongoing leadership, strategy, growth, management, and execution of APMEX's customer eCommerce loyalty program, The Bullion Club. This position will advocate taking a customer-first approach and serve as the loyalty subject matter expert for APMEX. The Sr eCommerce Loyalty Program Manager will leverage key performance indicators to optimize the eCommerce loyalty program and drive customer loyalty.
This role will work cross-functionally to drive projects to ensure successful execution and provide ongoing support to continue enhancing the eCommerce loyalty experience for customers.
What does this role consist of...
• 60% - Program Management & Development
• Manage all day-to-day activities associated with the overall success, health, and growth of The Bullion Club.
• Establish, manage, and execute a 1-3 year program roadmap, identifying new features & benefits, partners, and program enhancements aligned with program objectives.
• Evaluate program performance and understand member behavior to recommend impactful promotions, campaigns, and strategies that drive member take-up, spend, engagement, and value.
• Establish and report on program key performance indicators on an ongoing basis, including executive dashboard.
• 30% - Loyalty Marketing
• Establish, manage, and execute an annual cross-channel marketing calendar that supports program growth, including new member acquisition and existing member engagement.
• Ensure all program communication elements are cross-channel, incent action, are consistently deployed, and clearly articulate program benefits, value, and aspiration.
• Create cross-promotional opportunities to drive awareness, adoption, engagement, and usage of APMEX's retail credit card and ensure The Bullion Card is a key component of The Bullion Club experience.
• 10% - Competitive and market intelligence
• Evaluate customer research, market trends, and key competitors to become the "go-to" expert for customer loyalty at APMEX.
• Develop a deep understanding of the APMEX customer base, our lifecycle segments, and unique personas.
• Proactively problem solve and enhance the user experience.
APMEX is a multibillion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" and one of the Top Workplaces by the Oklahoman. Join the family today!
Qualifications
Education:
Bachelor's degree in Marketing, Digital Marketing or other related field
Experience:
• +2 years eCommerce loyalty marketing experience
• Experience leading digital marketing campaigns
• Experience in credit card marketing preferred
• Ability to proactively identify opportunities, take initiative, and multi-task in a fast-paced environment
• Strong written and oral communication skills
Technical Skills:
• Experience in CRM systems (Salesforce, Oracle, etc.) preferred
• Agile project management and workflow software (JIRA, Trello, Asana, TFS, etc.)
• Proficiency with MS Office suite (including Word, Excel, Project, Outlook, PowerPoint)
At APMEX, our employees have access to extraordinary benefits including:
• Free daily meals
• Paid Time Off (including your birthday!)
• 401k programs, 100% vested from day one
• Low-cost medical, dental and vision insurance
• Tuition and Student Loan Assistance Show more details...
via Salary.com
posted_at: 5 days agoschedule_type: Full-time
Job Details
Job Location: APMEX DOWNTOWN - Oklahoma City, OK...
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $38,000.00 - $65,000.00 Salary
Description
APMEX is a multi billion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care,
Job Details
Job Location: APMEX DOWNTOWN - Oklahoma City, OK...
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $38,000.00 - $65,000.00 Salary
Description
APMEX is a multi billion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" and one of the Top Workplaces by the Oklahoman. Join the family today!
The Numismatists are deeply involved in the daily evaluation process of all inventories that is received in the Receiving Department daily. The evaluation consists of researching these items, determining whether the items should be submitted for third-party independent grading, should be sent to auction, should be wholesaled, or added to inventory. This position works with the Director of Numismatics to consistently keep products moving quickly from Receiving, through the Evaluation area and onto the APMEX website. The Numismatist will work directly with the Product Managers to ensure a fast flow of products through the system. Numismatists spend a significant portion of their time reviewing inventory such as looking for higher quality items, better dates or items where we can exceed traditional bullion margins, and using proprietary software to manage their inventory to ensure both customer facing and internal goals and metrics are being met.The Numismatist may be called upon to attend coin shows in both local and national locations. They may be called upon to assist with preparing purchase orders or packaging at coin shows.
A day in the life of a Numismatist with APMEX...
• Evaluate a wide range of numismatic, semi-numismatic and bullion products, on a daily basis, for further evaluation, grading, wholesaling, auction or to be loaded into the system.
• Manage the life cycle of products into the Evaluation area. The goal is to move them swiftly through the area after they have been fully evaluated.
• Purchase new inventory either by utilizing existing coin dealer relationships or by establishing new relationships with coin dealers in the industry. Purchases can be made via the phone, CCE, CDHCD, or at coin shows.
• Reclassify products once they have been fully evaluated so that they may be loaded on the APMEX website.
• Search for and research new items to sell. If CCE posts need to be made for an item to be purchased, communicate post information to the Director of Numismatics for further instruction.
• Curate products as needed using approved curation methods.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Attend coin shows to buy and sell inventory and to cultivate relationships with other dealers.
• Understands and is proficient in the grading of coins, paper money, tokens and medals.
Qualifications
Education: Bachelor’s degree in Business Administration, Marketing, or a related field or equivalent industry experience is required
Experience:
• Knowledge and proficiency of grading numismatic items is required.
• Knowledge of authentication of numismatic items is preferred.
• Experience in financial, bullion or coin industries is preferred
• Experience working cross functionally
Computer Skills: Advanced skills in Microsoft Excel required. Intermediate skills with other Microsoft Office products
Fantastic benefits provided by APMEX!
• Medical, Dental, and Vision
• Short Term Disability & Long Term Disability
• Life Insurance
• 401K (Company matches!)
• Free Lunch every day
• Tuition Reimbursement
• College Debt Repayment
• 9 Paid Holidays
• Paid Time Off with Sell Back Option
• Paid Day off for your Birthday
• Paid Volunteer Opportunities
• Lunch and Learns
• Free Downtown Parking Show more details...
Job Location: APMEX DOWNTOWN - Oklahoma City, OK...
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $38,000.00 - $65,000.00 Salary
Description
APMEX is a multi billion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" and one of the Top Workplaces by the Oklahoman. Join the family today!
The Numismatists are deeply involved in the daily evaluation process of all inventories that is received in the Receiving Department daily. The evaluation consists of researching these items, determining whether the items should be submitted for third-party independent grading, should be sent to auction, should be wholesaled, or added to inventory. This position works with the Director of Numismatics to consistently keep products moving quickly from Receiving, through the Evaluation area and onto the APMEX website. The Numismatist will work directly with the Product Managers to ensure a fast flow of products through the system. Numismatists spend a significant portion of their time reviewing inventory such as looking for higher quality items, better dates or items where we can exceed traditional bullion margins, and using proprietary software to manage their inventory to ensure both customer facing and internal goals and metrics are being met.The Numismatist may be called upon to attend coin shows in both local and national locations. They may be called upon to assist with preparing purchase orders or packaging at coin shows.
A day in the life of a Numismatist with APMEX...
• Evaluate a wide range of numismatic, semi-numismatic and bullion products, on a daily basis, for further evaluation, grading, wholesaling, auction or to be loaded into the system.
• Manage the life cycle of products into the Evaluation area. The goal is to move them swiftly through the area after they have been fully evaluated.
• Purchase new inventory either by utilizing existing coin dealer relationships or by establishing new relationships with coin dealers in the industry. Purchases can be made via the phone, CCE, CDHCD, or at coin shows.
• Reclassify products once they have been fully evaluated so that they may be loaded on the APMEX website.
• Search for and research new items to sell. If CCE posts need to be made for an item to be purchased, communicate post information to the Director of Numismatics for further instruction.
• Curate products as needed using approved curation methods.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Attend coin shows to buy and sell inventory and to cultivate relationships with other dealers.
• Understands and is proficient in the grading of coins, paper money, tokens and medals.
Qualifications
Education: Bachelor’s degree in Business Administration, Marketing, or a related field or equivalent industry experience is required
Experience:
• Knowledge and proficiency of grading numismatic items is required.
• Knowledge of authentication of numismatic items is preferred.
• Experience in financial, bullion or coin industries is preferred
• Experience working cross functionally
Computer Skills: Advanced skills in Microsoft Excel required. Intermediate skills with other Microsoft Office products
Fantastic benefits provided by APMEX!
• Medical, Dental, and Vision
• Short Term Disability & Long Term Disability
• Life Insurance
• 401K (Company matches!)
• Free Lunch every day
• Tuition Reimbursement
• College Debt Repayment
• 9 Paid Holidays
• Paid Time Off with Sell Back Option
• Paid Day off for your Birthday
• Paid Volunteer Opportunities
• Lunch and Learns
• Free Downtown Parking Show more details...
via ZipRecruiter
posted_at: 7 days agoschedule_type: Full-timesalary: 17–18 an hour
Job Details Job Location: APMEX DOWNTOWN - Oklahoma City, OK
Position Type: Full Time
Education Level: High School...
Salary Range: $17.00 - $18.00 Hourly
Description
APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our customers love our selection and service – our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small
Job Details Job Location: APMEX DOWNTOWN - Oklahoma City, OK
Position Type: Full Time
Education Level: High School...
Salary Range: $17.00 - $18.00 Hourly
Description
APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our customers love our selection and service – our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" Join the family today!
A Client Services Representative is an entry-level position responsible for the entire front facing support requirements for our customer base. The position will primarily work on the Company’s OneGold subsidiary but may also assist with the Company’s Citadel subsidiary. The individual will be required to answer customer inquiries and concerns and provide support for areas the customer may not be familiar with. A Customer Service Representative is responsible to help educate and inform the customer on all the products and services offered, so the customer may make solid buying decisions. The Customer Service Representative will communicate effectively both verbally and in writing when necessary to exceed all customer support expectations.
A Day in the Life of a Client Services Representative
• The ability to listen and communicate over the telephone and on a chat interface as well as the ability to identify key issues from the position of the customer.
• Be able to navigate different applications and software to research and notate customer information and accounts.
• Develop and maintain a professional relationship with the customers through incoming calls.
• Collaborate effectively with other departments to answer questions or solve customer issues efficiently and satisfactorily.
• Client Services Representatives will keep up to date and well informed of the news and events that affect the precious metals markets. They will keep their customers informed as well when asked.
• Generally assist customers with any function associated with the purchase of precious metals.
Day-to-day execution:
• Answer OneGold inbound calls and chats to provide education and information to the customer about setting up accounts, funding accounts, buying precious metals, withdrawing funds, redeeming positions.
• Respond to OneGold customer emails through Zendesk inbox.
• Assist with the approval process on OneGold withdraw orders and OneGold redeem orders.
• Assist with the application of bank wire and check payments and the cancellation of unpaid orders.
• Manage the OneGold account verification process.
• Manage OneGold social media posts.
• Answer Citadel inbound calls related to storing physical precious metals.
• Assist with Citadel shipment out requests and Citadel metal authentications.
• Perform basic clerical duties such as data entry, email correspondence as well as basic report reconciliation as assigned.
• Provide feedback from the customer to the Company in accordance with channels of communication established by the Company.
Qualifications
Education:
• High School Diploma
Experience:
• Minimum of 1 year of high volume data entry experience
• Minimum of 1 year of high volume call center experience
• Minimum of 1 year of administrative experience
• Advanced skill in Excel preferred
• Intermediate skill with other Office products required- Word/Outlook
• Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
• Strong organizational skills to handle large data sets efficiently.
• Attention to detail.
Other Requirements:
• Working knowledge of financial products (insurance, securities, mortgages, etc.), preferably investments.
• Interest in and knowledge of precious metals.
At APMEX, our employees have access to extraordinary benefits including:
• Free daily meals
• Paid Time Off (including your birthday!)
• Climate-controlled, air-conditioned environment
• Low-cost medical, dental and vision insurance
• Tuition and Student Loan Assistance Show more details...
Position Type: Full Time
Education Level: High School...
Salary Range: $17.00 - $18.00 Hourly
Description
APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our customers love our selection and service – our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" Join the family today!
A Client Services Representative is an entry-level position responsible for the entire front facing support requirements for our customer base. The position will primarily work on the Company’s OneGold subsidiary but may also assist with the Company’s Citadel subsidiary. The individual will be required to answer customer inquiries and concerns and provide support for areas the customer may not be familiar with. A Customer Service Representative is responsible to help educate and inform the customer on all the products and services offered, so the customer may make solid buying decisions. The Customer Service Representative will communicate effectively both verbally and in writing when necessary to exceed all customer support expectations.
A Day in the Life of a Client Services Representative
• The ability to listen and communicate over the telephone and on a chat interface as well as the ability to identify key issues from the position of the customer.
• Be able to navigate different applications and software to research and notate customer information and accounts.
• Develop and maintain a professional relationship with the customers through incoming calls.
• Collaborate effectively with other departments to answer questions or solve customer issues efficiently and satisfactorily.
• Client Services Representatives will keep up to date and well informed of the news and events that affect the precious metals markets. They will keep their customers informed as well when asked.
• Generally assist customers with any function associated with the purchase of precious metals.
Day-to-day execution:
• Answer OneGold inbound calls and chats to provide education and information to the customer about setting up accounts, funding accounts, buying precious metals, withdrawing funds, redeeming positions.
• Respond to OneGold customer emails through Zendesk inbox.
• Assist with the approval process on OneGold withdraw orders and OneGold redeem orders.
• Assist with the application of bank wire and check payments and the cancellation of unpaid orders.
• Manage the OneGold account verification process.
• Manage OneGold social media posts.
• Answer Citadel inbound calls related to storing physical precious metals.
• Assist with Citadel shipment out requests and Citadel metal authentications.
• Perform basic clerical duties such as data entry, email correspondence as well as basic report reconciliation as assigned.
• Provide feedback from the customer to the Company in accordance with channels of communication established by the Company.
Qualifications
Education:
• High School Diploma
Experience:
• Minimum of 1 year of high volume data entry experience
• Minimum of 1 year of high volume call center experience
• Minimum of 1 year of administrative experience
• Advanced skill in Excel preferred
• Intermediate skill with other Office products required- Word/Outlook
• Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
• Strong organizational skills to handle large data sets efficiently.
• Attention to detail.
Other Requirements:
• Working knowledge of financial products (insurance, securities, mortgages, etc.), preferably investments.
• Interest in and knowledge of precious metals.
At APMEX, our employees have access to extraordinary benefits including:
• Free daily meals
• Paid Time Off (including your birthday!)
• Climate-controlled, air-conditioned environment
• Low-cost medical, dental and vision insurance
• Tuition and Student Loan Assistance Show more details...
via Lensa
posted_at: 17 days agoschedule_type: Full-time
Job Details
Job Location...
APMEX DOWNTOWN - Oklahoma City, OK
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$55,000.00 - $62,500.00 Salary
Description
We are seeking a local candidate for this role! We would love to see you in our OKC office Tuesday-Thursday to experience our culture!
The Product Manager is directly responsible for managing various product lines in a manner which contributes positively to the Company's
Job Details
Job Location...
APMEX DOWNTOWN - Oklahoma City, OK
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$55,000.00 - $62,500.00 Salary
Description
We are seeking a local candidate for this role! We would love to see you in our OKC office Tuesday-Thursday to experience our culture!
The Product Manager is directly responsible for managing various product lines in a manner which contributes positively to the Company's bottom line. This position works with the Divisional Merchandise Manager to develop a comprehensive assortment strategy to meet the consumer's needs. The Product Manager will work directly with outside vendors on developing exclusive product offerings and negotiating pricing. Additionally, the Product Manager is responsible for maintaining appropriate inventory levels, accurately pricing products to be competitive with the market as well as monitoring corporate KPIs in an effort to drive profitability.
A Day in the Life of a Product Manager:
• Develop and manage a strategic business plan for the life cycle of a product line
• Purchase new inventory either by utilizing existing relationships or by establishing new relationships with vendors in the industry
• Suggest for approval buy and sell prices for new and existing product lines
• Update buy and sell prices on website. Verify posted buy prices are in alignment with current market prices and inventory position; ensure buy price provides necessary margins for profit goals and address any margin or other pricing issues that are found
• Search for and research new items to sell; communicate product, quantity, and buy price to the Wholesale Purchasing Department for products wanted. If CCE posts need to be made for an item to be purchased, communicate post information to the Wholesale Purchasing Department
• Develop and communicate clear concepts and plans to expand a product line
• Turn in weekly recommendations to Site Merchandising for email promotions and banners advertisements to use on the Company website. Will require forecasting estimated unit sales and revenue
• Check products/inventory out from Receiving to load onto the Company website or submit for grading
• Review inventory out-of-stock reports, inventory depletions, and inventory low stock notices to ensure acceptable inventory levels are maintained; utilize sales and clearance categories to drawn down excess inventory where appropriate
• Communicate hedge positions to hedge team on a daily basis
• Review all daily and weekly reports to accurately manage product lines
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
APMEX is a multibillion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places to Work in Oklahoma!" and one of the Top Workplaces by the Oklahoman. Join the family today!
Qualifications
Education:
Bachelors degree required in Business Administration, Marketing, Finance, Merchandising or a related field
Experience:
• 2+ years of related experience is preferred
• Knowledge of pricing strategies and profit margins is preferred
• Prior experience in dealing with financial reporting is preferred (i.e. margin, sales, inventory)
• Experience in retail, e-commerce, financial, or coin industries is preferred
• Experience working cross functionally is preferred
• Relevant past experience would include Assistant Merchandise Buyer, Merchandise Planner, Category Manager, Inventory Planner and other merchandising related fields
Computer Skills:
Advanced skills in Microsoft Excel required. Intermediate skills with other Microsoft Office products
At APMEX, our employees have access to extraordinary benefits including:
• Free daily meals
• Paid Time Off (including your birthday!)
• 401k programs, 100% vested from day one
• Low-cost medical, dental and vision insurance
• Tuition and Student Loan Assistance Show more details...
Job Location...
APMEX DOWNTOWN - Oklahoma City, OK
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$55,000.00 - $62,500.00 Salary
Description
We are seeking a local candidate for this role! We would love to see you in our OKC office Tuesday-Thursday to experience our culture!
The Product Manager is directly responsible for managing various product lines in a manner which contributes positively to the Company's bottom line. This position works with the Divisional Merchandise Manager to develop a comprehensive assortment strategy to meet the consumer's needs. The Product Manager will work directly with outside vendors on developing exclusive product offerings and negotiating pricing. Additionally, the Product Manager is responsible for maintaining appropriate inventory levels, accurately pricing products to be competitive with the market as well as monitoring corporate KPIs in an effort to drive profitability.
A Day in the Life of a Product Manager:
• Develop and manage a strategic business plan for the life cycle of a product line
• Purchase new inventory either by utilizing existing relationships or by establishing new relationships with vendors in the industry
• Suggest for approval buy and sell prices for new and existing product lines
• Update buy and sell prices on website. Verify posted buy prices are in alignment with current market prices and inventory position; ensure buy price provides necessary margins for profit goals and address any margin or other pricing issues that are found
• Search for and research new items to sell; communicate product, quantity, and buy price to the Wholesale Purchasing Department for products wanted. If CCE posts need to be made for an item to be purchased, communicate post information to the Wholesale Purchasing Department
• Develop and communicate clear concepts and plans to expand a product line
• Turn in weekly recommendations to Site Merchandising for email promotions and banners advertisements to use on the Company website. Will require forecasting estimated unit sales and revenue
• Check products/inventory out from Receiving to load onto the Company website or submit for grading
• Review inventory out-of-stock reports, inventory depletions, and inventory low stock notices to ensure acceptable inventory levels are maintained; utilize sales and clearance categories to drawn down excess inventory where appropriate
• Communicate hedge positions to hedge team on a daily basis
• Review all daily and weekly reports to accurately manage product lines
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
APMEX is a multibillion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places to Work in Oklahoma!" and one of the Top Workplaces by the Oklahoman. Join the family today!
Qualifications
Education:
Bachelors degree required in Business Administration, Marketing, Finance, Merchandising or a related field
Experience:
• 2+ years of related experience is preferred
• Knowledge of pricing strategies and profit margins is preferred
• Prior experience in dealing with financial reporting is preferred (i.e. margin, sales, inventory)
• Experience in retail, e-commerce, financial, or coin industries is preferred
• Experience working cross functionally is preferred
• Relevant past experience would include Assistant Merchandise Buyer, Merchandise Planner, Category Manager, Inventory Planner and other merchandising related fields
Computer Skills:
Advanced skills in Microsoft Excel required. Intermediate skills with other Microsoft Office products
At APMEX, our employees have access to extraordinary benefits including:
• Free daily meals
• Paid Time Off (including your birthday!)
• 401k programs, 100% vested from day one
• Low-cost medical, dental and vision insurance
• Tuition and Student Loan Assistance Show more details...
via Salary.com
schedule_type: Part-time
Remote Opportunity! Work from home up to 5 days per week - Equipment provided!
The Customer Service Representatives are the initial point of contact for prospective and existing customers who may have inquiries about an order, a product or service that our business provides...
• Deal directly with customers either by telephone or written correspondence
• Handle and resolve customer questions, comments, or concerns in a professional, polite manner
•
Remote Opportunity! Work from home up to 5 days per week - Equipment provided!
The Customer Service Representatives are the initial point of contact for prospective and existing customers who may have inquiries about an order, a product or service that our business provides...
• Deal directly with customers either by telephone or written correspondence
• Handle and resolve customer questions, comments, or concerns in a professional, polite manner
• Listens attentively, clarifying questions, diffusing conflict, and finding solutions
• Commitment to increasing customer satisfaction
• Manage customers accounts by keeping record of interactions and transactions
• Communicate and coordinate with internal departments
• Document and provide follow up to customer interactions
APMEX is a multibillion-dollar eCommerce company that is the leader in Precious Metals. Our customers love our selection and service – our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry while small enough to listen to and care about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! See why APMEX was "Voted as one of the Best Places To Work in Oklahoma!"
Qualifications
Education: High School degree is required
Experience:
• 1-2 years of customer service experience
• Hospitality experience is preferred
• Experience in data entry and handling electronic files is preferred
• Ability to type 35-40 wpm with accuracy.
Computer Skills: Experience with Microsoft Word, Outlook, Excel, and 10 Key preferred Show more details...
The Customer Service Representatives are the initial point of contact for prospective and existing customers who may have inquiries about an order, a product or service that our business provides...
• Deal directly with customers either by telephone or written correspondence
• Handle and resolve customer questions, comments, or concerns in a professional, polite manner
• Listens attentively, clarifying questions, diffusing conflict, and finding solutions
• Commitment to increasing customer satisfaction
• Manage customers accounts by keeping record of interactions and transactions
• Communicate and coordinate with internal departments
• Document and provide follow up to customer interactions
APMEX is a multibillion-dollar eCommerce company that is the leader in Precious Metals. Our customers love our selection and service – our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry while small enough to listen to and care about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! See why APMEX was "Voted as one of the Best Places To Work in Oklahoma!"
Qualifications
Education: High School degree is required
Experience:
• 1-2 years of customer service experience
• Hospitality experience is preferred
• Experience in data entry and handling electronic files is preferred
• Ability to type 35-40 wpm with accuracy.
Computer Skills: Experience with Microsoft Word, Outlook, Excel, and 10 Key preferred Show more details...
via Built In
schedule_type: Full-time
Job Details
Job Location...
226 DEAN A. MCGEE AVE - Oklahoma City, OK
Position Type
Full Time
Education Level
4 Year Degree
Job Shift
Day
Job Category
Sales
Description
Hybrid Remote Opportunity - Work from home up to 3 days per week! Potential for 100% Remote!
APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our customers love our selection and service - our employees love our values and culture. Our APMEX
Job Details
Job Location...
226 DEAN A. MCGEE AVE - Oklahoma City, OK
Position Type
Full Time
Education Level
4 Year Degree
Job Shift
Day
Job Category
Sales
Description
Hybrid Remote Opportunity - Work from home up to 3 days per week! Potential for 100% Remote!
APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our customers love our selection and service - our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" Join the family today!
Our Specialty Account Managers are responsible for handling incoming Sales and Retail Purchasing phone calls. This is an Inside Sales position that benefits from a continuous stream of inbound leads and inquiries, generated by our robust marketing and position within the precious metals marketplace.
A Day in the Life of a Account Manager:
• Answer inbound Sales calls and provide education on various product lines that are suitable for the clients investment goals.
• Answer Inbound Retail Purchasing calls to assist the client with the items they're looking to liquidate.
• A Specialty Account Manager will create a book of business over time they'll be responsible for managing and developing.
• They will strive to produce referrals from their customer base
• Specialty Account Managers will be up to date and well informed of the news and events that affect the precious metals markets. They will keep their customers informed as well.
• Assist assigned customers with any function associated with the acquisition or delivery of Precious Metals.
• Place outbound calls as required to follow-up on potential transactions.
• Respond to Retail Purchasing email quotes.
• Develop their product knowledge to make informed educated decisions.
• Attend training on a regular basis to grow their knowledge on the Precious Metals industry.
Qualifications
Education: Bachelor's degree in Business Management or related field required
Experience: 1+ years of professional sales experience
Computer Skills: Experience with Microsoft Word, Outlook and Excel Show more details...
Job Location...
226 DEAN A. MCGEE AVE - Oklahoma City, OK
Position Type
Full Time
Education Level
4 Year Degree
Job Shift
Day
Job Category
Sales
Description
Hybrid Remote Opportunity - Work from home up to 3 days per week! Potential for 100% Remote!
APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our customers love our selection and service - our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" Join the family today!
Our Specialty Account Managers are responsible for handling incoming Sales and Retail Purchasing phone calls. This is an Inside Sales position that benefits from a continuous stream of inbound leads and inquiries, generated by our robust marketing and position within the precious metals marketplace.
A Day in the Life of a Account Manager:
• Answer inbound Sales calls and provide education on various product lines that are suitable for the clients investment goals.
• Answer Inbound Retail Purchasing calls to assist the client with the items they're looking to liquidate.
• A Specialty Account Manager will create a book of business over time they'll be responsible for managing and developing.
• They will strive to produce referrals from their customer base
• Specialty Account Managers will be up to date and well informed of the news and events that affect the precious metals markets. They will keep their customers informed as well.
• Assist assigned customers with any function associated with the acquisition or delivery of Precious Metals.
• Place outbound calls as required to follow-up on potential transactions.
• Respond to Retail Purchasing email quotes.
• Develop their product knowledge to make informed educated decisions.
• Attend training on a regular basis to grow their knowledge on the Precious Metals industry.
Qualifications
Education: Bachelor's degree in Business Management or related field required
Experience: 1+ years of professional sales experience
Computer Skills: Experience with Microsoft Word, Outlook and Excel Show more details...
via Built In
schedule_type: Full-timesalary: 70K–80K a year
Job Details
Job Location...
226 DEAN A. MCGEE AVE - Oklahoma City, OK
Remote Type
Fully Remote
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$70,000.00 - $80,000.00 Salary/year
Job Shift
Day
Job Category
Marketing
Description
$7,000 Signing Bonus / Potential for 100% Remote or Hybrid Schedule!
APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture.
Job Details
Job Location...
226 DEAN A. MCGEE AVE - Oklahoma City, OK
Remote Type
Fully Remote
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$70,000.00 - $80,000.00 Salary/year
Job Shift
Day
Job Category
Marketing
Description
$7,000 Signing Bonus / Potential for 100% Remote or Hybrid Schedule!
APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care about, our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" and one of the "Top Workplaces" by the Oklahoman. APMEX also boasts top notch benefits including paid lunches daily, education reimbursement, PTO and birthday off, along with medical, dental, vision and 401k! Join the family today!
APMEX is looking to hire a product manager to help supercharge growth and engagement on our mobile app. The Mobile Product Manager (MPM) will be responsible for owning the strategic vision and tactical execution of APMEX mobile app initiatives. Using data driven insights the MPM will help manage app product development and performance measured against financial and customer engagement KPIs. Using all facets of APMEX's technology investments and strategic partnerships with the business intelligence, marketing, site merchandising and sales departments the MPM will seek to acquire new customers and increase the brand advocacy of existing customers by creating a best-in-class app shopping experience.
If you love the idea of owning a channel and core part of a fast-moving ecommerce product experience and rapidly iterating based on user research and metrics, this role is for you!
A day in the life
• Develop a deep understanding of our users and how the mobile app can enhance their shopping experience with APMEX
• Be accountable for annual corporate mobile app metrics including sales, conversion rate, new customer, and engagement metrics.
• Effectively present mobile app strategic roadmaps and execution plans and win support from senior leadership and peer stakeholders.
• Oversee multiple concurrent efforts as they relate to mobile app marketing and development with the ability to manage, implement and analyze various initiatives in a fast-paced environment.
• Collaborate cross-departmentally with multiple internal departments to lead the development of mobile app systems and strategies.
• Understand the competitive and industry landscape and stay abreast of current trends as they relate to mobile app and other "owned" marketing strategies.
• Oversee system improvement and maintenance of our 3rd party tools, such as MMPs, analytics, personalization engines, messaging platforms and A/B testing technologies.
• Oversee the preparation and executing of push and in app marketing.
• Oversee the execution of digital media efforts related to increase the visibility of the mobile app.
• Oversee the development and execution of personalized in app experiences based on loyalty level, persona and previous shopping and browsing behavior.
• Oversee the preparation of in-depth analytical reports and recaps of current and upcoming mobile app efforts and be able to interpret results and recommend improvements.
• Oversee complex testing and hold-out group systems to prove success striving to constantly optimize and improve app metrics.
• Be a thought leader and identify key opportunities for innovation. Build a pipeline of mobile app marketing campaigns to launch, measure and iterate on.
• Mentor and help develop mobile first specialists across the organization.
• Champion the accomplishments of your team to the rest of the company, ensuring that proper recognition is given when appropriate
Qualifications
Education: Bachelor's degree in Marketing, Digital Marketing or other related field
Experience:
• 4+ years of experience in a technical mobile marketing or product management function
• A passion for building great product, and a vision that inspires those around you
• eCommerce app experience required
• Experience managing a team of technical specialists
• Experience scoping projects and writing detailed business requirement documents
Technical Skills:
• Mobile Marketing Platforms (MMP)
• Google Analytics (including GA4)
• Google Play and App Store ASO and paid advertising management
• Facebook, Instagram, Twitter, Snapchat paid advertising management
• Email, SMS, push marketing platforms
• Google 360 Marketing Suite (Google Ads & Google Campaign Manager)
• Demand Side Platform management (TheTradeDesk, Criteo, Quantcast)
• Agile project management and workflow software (JIRA, Trello, Asana, TFS, etc.)
• Survey tools and methodologies
• A/B testing tools and methodologies Show more details...
Job Location...
226 DEAN A. MCGEE AVE - Oklahoma City, OK
Remote Type
Fully Remote
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$70,000.00 - $80,000.00 Salary/year
Job Shift
Day
Job Category
Marketing
Description
$7,000 Signing Bonus / Potential for 100% Remote or Hybrid Schedule!
APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care about, our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" and one of the "Top Workplaces" by the Oklahoman. APMEX also boasts top notch benefits including paid lunches daily, education reimbursement, PTO and birthday off, along with medical, dental, vision and 401k! Join the family today!
APMEX is looking to hire a product manager to help supercharge growth and engagement on our mobile app. The Mobile Product Manager (MPM) will be responsible for owning the strategic vision and tactical execution of APMEX mobile app initiatives. Using data driven insights the MPM will help manage app product development and performance measured against financial and customer engagement KPIs. Using all facets of APMEX's technology investments and strategic partnerships with the business intelligence, marketing, site merchandising and sales departments the MPM will seek to acquire new customers and increase the brand advocacy of existing customers by creating a best-in-class app shopping experience.
If you love the idea of owning a channel and core part of a fast-moving ecommerce product experience and rapidly iterating based on user research and metrics, this role is for you!
A day in the life
• Develop a deep understanding of our users and how the mobile app can enhance their shopping experience with APMEX
• Be accountable for annual corporate mobile app metrics including sales, conversion rate, new customer, and engagement metrics.
• Effectively present mobile app strategic roadmaps and execution plans and win support from senior leadership and peer stakeholders.
• Oversee multiple concurrent efforts as they relate to mobile app marketing and development with the ability to manage, implement and analyze various initiatives in a fast-paced environment.
• Collaborate cross-departmentally with multiple internal departments to lead the development of mobile app systems and strategies.
• Understand the competitive and industry landscape and stay abreast of current trends as they relate to mobile app and other "owned" marketing strategies.
• Oversee system improvement and maintenance of our 3rd party tools, such as MMPs, analytics, personalization engines, messaging platforms and A/B testing technologies.
• Oversee the preparation and executing of push and in app marketing.
• Oversee the execution of digital media efforts related to increase the visibility of the mobile app.
• Oversee the development and execution of personalized in app experiences based on loyalty level, persona and previous shopping and browsing behavior.
• Oversee the preparation of in-depth analytical reports and recaps of current and upcoming mobile app efforts and be able to interpret results and recommend improvements.
• Oversee complex testing and hold-out group systems to prove success striving to constantly optimize and improve app metrics.
• Be a thought leader and identify key opportunities for innovation. Build a pipeline of mobile app marketing campaigns to launch, measure and iterate on.
• Mentor and help develop mobile first specialists across the organization.
• Champion the accomplishments of your team to the rest of the company, ensuring that proper recognition is given when appropriate
Qualifications
Education: Bachelor's degree in Marketing, Digital Marketing or other related field
Experience:
• 4+ years of experience in a technical mobile marketing or product management function
• A passion for building great product, and a vision that inspires those around you
• eCommerce app experience required
• Experience managing a team of technical specialists
• Experience scoping projects and writing detailed business requirement documents
Technical Skills:
• Mobile Marketing Platforms (MMP)
• Google Analytics (including GA4)
• Google Play and App Store ASO and paid advertising management
• Facebook, Instagram, Twitter, Snapchat paid advertising management
• Email, SMS, push marketing platforms
• Google 360 Marketing Suite (Google Ads & Google Campaign Manager)
• Demand Side Platform management (TheTradeDesk, Criteo, Quantcast)
• Agile project management and workflow software (JIRA, Trello, Asana, TFS, etc.)
• Survey tools and methodologies
• A/B testing tools and methodologies Show more details...
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