Most recent job postings at aristocrat
via Aristocrat Jobs - Aristocrat Gaming schedule_type: Full-time
Summary Are you a strategic leader in Customer Success who takes pride in facilitating strong data driven business decisions at the highest level in an organization? Are you passionate about innovating, designing, and delivering scalable data science, business analytics, and reporting that drives insight into opportunities for the business? Would you like to experience the power or your Talent... Unleashed in a company that values you, is invested Summary

Are you a strategic leader in Customer Success who takes pride in facilitating strong data driven business decisions at the highest level in an organization? Are you passionate about innovating, designing, and delivering scalable data science, business analytics, and reporting that drives insight into opportunities for the business? Would you like to experience the power or your Talent... Unleashed in a company that values you, is invested in every employee, and exists to bring joy to life through the Power of Play?

This position will be responsible for delivering highly technical Services while building positive customer advocacy and value of the Oasis 360 suite of products. You will be part of the team responsible for providing onsite/remote installations, upgrades and conversions, learning services, consultative approaches and support. You will play a key role in both performing and implementing Services to drive product utilization, reinvestment and improve overall customer loyalty and satisfaction. Individual is highly motivated, constantly collaborating with Sales, Sales Enablement, Product Management and the CX Teams to advance our Product portfolio position in our customer base.

What you'll do
• Assist with customer onboarding, product implementation, and training.
• Point of contact for customers, providing scheduled visits (onsite and virtual), responding to inquiries and providing guidance on product features and capabilities.
• Manage customer accounts and ensure accurate and UpToDate customer information in our system
• Must be able to travel up to 70%. Must be able to travel with little or no notice, obtain a Passport, and travel to other countries for an extend periods. Must have high productivity remotely with minimal supervision.
• All other duties as assigned

What we're looking for
• Requires Associates Degree in Computer Information Systems, Business Administration, or a Technical Certification path or equivalent work experience. 1-2 years of Casino, or Business experience or its equivalent.
• Oasis Master Certification required within 6 months of employments and incremental progress toward becoming fluent in product suite shown by regularly scheduled knowledge transfers, project participation and other large group forums
• Experience with training, installing, supporting and troubleshooting software products is a plus
• Casino, gaming and/or hospitality industry experience is preferred. Displays proficient knowledge of casino operations, player reinvestment, gaming terminology, database analytics, reporting, and accounting metrics
• Ability to provide excellent methods of problem-solving techniques and solution-oriented mindset with both colleagues and customers. Must be team, goal, and results-oriented with a high attention to organizational and project detail.
• Excellent written, verbal, and presentation skills, as well as customer services skills. Excellent inter-personal skills, and able to communicate under pressure. Must be able to read, write, speak and understand English
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via Aristocrat Jobs - Aristocrat Gaming posted_at: 19 days agoschedule_type: Full-time
Summary • ** Looking for candidates in the Temecula, CA area ... Come run with Buffaloooo!! Aristocrat Technologies Inc. is a global games leader with more than 6,000 employees. The company is licensed in over 300 gaming jurisdictions, operates in more than 90 countries, and offers a unique blend products and services. Our mission is to bring joy to life through the power of play! We're pioneers in our field and are relentless in our pursuit of Summary
• ** Looking for candidates in the Temecula, CA area
...
Come run with Buffaloooo!!

Aristocrat Technologies Inc. is a global games leader with more than 6,000 employees. The company is licensed in over 300 gaming jurisdictions, operates in more than 90 countries, and offers a unique blend products and services. Our mission is to bring joy to life through the power of play!

We're pioneers in our field and are relentless in our pursuit of excellence. As the leader in electronic gaming machines manufacturing, Aristocrat is an ideas company at heart, which means innovation is embedded into every aspect of our business. We're continually pushing the bar of creativity in designing sleek new cabinets, premium game content or award-winning systems. We apply fresh thinking and creativity to deliver the world's greatest gaming experience, every day.

For further information, visit the company’s website at www.aristocratgaming.com

What you'll do

The gaming industry is an exciting environment filled with amazing career growth opportunities, travel possibilities, and flexible working schedules. Ideal role for someone who loves to be hands-on working with cutting-edge technology and electronics. This person will be responsible for performing installation, support, and ongoing technical service in the field for various types of Electronic Gaming Machines (slot machines) and related products. Individual is committed to the mission and principles of Aristocrat and the Customer Service organization.

Job Responsibilities
• This position will require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
• Install, convert, troubleshoot, repair and/or remove as necessary Gaming Machines, Signs, and gaming controllers with little assistance.
• Responsible for completing all installations and visitation scheduled by the Operations Manager or Supervisor
• Pre-Site Surveys, follow schedule and perform service activities assigned.
• Maintain inventory accuracy and follow parts inventory process for assigned service vehicle.
• Provide customer support for parts purchasing advice through our national service.
• Aid customers by telephone or in person regarding technical challenges and report on trends, needs and service challenges thru current CRM (Customer Relationship Management) and mobile apps.
• Review pre-install documents to determine which parts will be needed to complete the installation.
• Gather and report accurately on service activities by utilizing field service management reporting tools

What we're looking for
• High School diploma or its equivalent experience
• Ability to obtain gaming licenses with the Nevada Gaming Control Board (NVGB) and/or all our approved gaming jurisdictions
• Have a valid driver’s license and be insurable through Aristocrat’s Corporate insurance program
• Lift minimum 50lbs
• Technical or Electronics background is preferred
• Willing to work extended hours, on-call for dispatch and variable work shifts
• Be able to read, write and speak English
• Be able to work independently
• Work in a fast-paced environment and handle several tasks at one time
• Have good manual dexterity, eye/hand coordination, good eyesight and normal color differentiation
• Willing to travel with little or no notice, potential extended periods and must be able to travel by air any day of the week
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via DataAnalyst.com posted_at: 2 days agoschedule_type: Full-time
Aristocrat is hiring a Data Analyst with 3 - 5 years of experience. Based in United States - Las Vegas, NV and with Hybrid ways of working Aristocrat is hiring a Data Analyst with 3 - 5 years of experience.
Based in United States - Las Vegas, NV and with Hybrid ways of working
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via Aristocrat Jobs - Aristocrat Gaming schedule_type: Full-time
Summary The role of the Product Support Specialist I will provide technical support to the casinos running software created and distributed by Aristocrat Technologies. This position requires the candidate to be able to work in a fast-paced, ever changing environment with little supervision. The candidate for this position will be part of a small, but growing team which supports all products... created and distributed by Aristocrat Technologies at Summary

The role of the Product Support Specialist I will provide technical support to the casinos running software created and distributed by Aristocrat Technologies. This position requires the candidate to be able to work in a fast-paced, ever changing environment with little supervision. The candidate for this position will be part of a small, but growing team which supports all products... created and distributed by Aristocrat Technologies at any one of the 300 casinos who are OASIS systems customers. Our team is full of eager, wanting to learn people. Everyone on the team takes pride and satisfaction in solving issues quickly while providing a personal touch to our customers.

What you'll do
• Answer calls routed to the phone queue.
• Frequently monitor the case tracking system for new cases.
• Ensure accurate and efficient first call resolution or escalates issue to the proper internal group if necessary.
• Ability to pass extensive background check for various jurisdictions to hold gaming licenses.
• Solve application issues and questions.
• Reinforce all SLAs with internal and external customers.
• Become OASIS Master Certified within 180 days.
• Read T-SQL queries.
• Provide customer training on how to use software created and distributed by Aristocrat Technologies.
• Work closely with other teammates to assist in troubleshooting front end application issues.
• All other duties as assigned.

What we're looking for
• Minimum of 1 year supporting and troubleshooting hardware and software.
• Minimum of 1 year experience in a customer support environment.
• Outgoing personality.
• Ability to stay calm when dealing with difficult customers and situations.
• Able to work a day, swing, and weekend shifts, if needed.
• Logical and critical thinking skills.
• Associate degree or equivalent experience.
• Must be able to read, write, speak and understand English.
• Casino experience a plus
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via Salary.com posted_at: 14 days agoschedule_type: Full-timework_from_home: 1
Job Posting Title Field Service Technician - Oklahoma... Pay Range $-$ Summary • ** Looking for candidates in the Oklahoma area*** Come work with Dragons! And buffalo, zombies, Britney, Sheldon, Madonna, and Tarzan. We are Aristocrat Technologies, the leader in slot machine manufacturing, looking for those who love to get their hands dirty working with cutting-edge technology and electronics. The gaming industry is an exciting environment Job Posting Title

Field Service Technician - Oklahoma...

Pay Range

$-$

Summary
• ** Looking for candidates in the Oklahoma area***

Come work with Dragons! And buffalo, zombies, Britney, Sheldon, Madonna, and Tarzan.

We are Aristocrat Technologies, the leader in slot machine manufacturing, looking for those who love to get their hands dirty working with cutting-edge technology and electronics. The gaming industry is an exciting environment filled with amazing career growth opportunities, travel possibilities, and flexible working schedules. The Aristocrat family strongly believes in a People First culture, Diversity, and Inclusion. All are welcome! Come thrive with a company offering great benefits, comprehensive training, recognition and rewards for hard work, strong support from teammates, and a career path where you are in charge. Become a Field Service Technician today and join our team Bringing Joy to Life Through the Power of Play!

What You'll Do

This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products. Individual is committed to the mission and principles of Aristocrat and the Customer Service organization.
• Install, convert, troubleshoot, repair and/or remove as necessary Gaming Machines, Signs, and gaming controllers with little assistance.
• Basic network skills. Responsible for completing all installations and visitation scheduled by the Operations Manager, SDC, Supervisor or FSS.
• Pre-Site surveys, follow schedule and perform service activities assigned.
• Maintain inventory accuracy and follow parts inventory process for assigned service vehicle.
• Provide customer support for parts purchasing advice through our national service support center.
• Provide assistance to customers by telephone or in person regarding technical challenges and report on trends, needs and service challenges through current CRM (Customer Relationship Management) and mobile apps.
• Individuals should have basic communication skills and the ability to interact with direct management.
• Support Customer Advocacy for Aristocrat Products and Services by performing the basic requirements of the role.
• Review pre-install documents to determine which parts will be needed to complete the installation.
• Must be able to follow directions when given a task from management.
• Gather and report accurately on service activities by utilizing field service management reporting tools.
• Capture and document known issues and inform Operations Manager, FSS or Supervisor.
• Prepare and obtain hardware sign-off, obtain RMA numbers for defective and unused equipment and then prepare for shipment.
• Complete QFF forms for all defective equipment.
• All employees are responsible for their personal safety and the safety of others. Therefore, all employees must:
• Participate fully in company health and safety programs and comply with all company OSHA policies and procedures.
• Follow all lawful employer safety and health rules.
• Wear and/or use Personal Protective Equipment, when and how instructed.
• Report hazardous conditions to management.
• Report any job-related injury or illness to management and seek treatment promptly.

What We're Looking For
• No Gaming experience needed.
• Technical or Electronics background not required but is preferred.
• High School Diploma or its equivalent required.
• Must be able to obtain gaming licenses with the Nevada Gaming Control Board (NVGB) and/or all our approved gaming jurisdictions.
• Must have a valid driver’s license and be insurable thru Aristocrat’s Corporate insurance program.
• 2-year Electronics Degree preferred
• Must be able to read, write, speak, and understand English.
• Must have basic verbal and written communication and customer service skills.
• Must be willing to work extended hours, on-call for dispatch and variable work shifts
• Must be able to do a 2-man lift of 250lb game onto stands, minimum 50lb lift alone.
• Must be able to work independently and be team oriented, organized, detailed, goal, and results driven. For every business issue identified, offers suggestions and resolutions for correction.
• Must obtain ATI Master Certification within 180 days of employment.
• Maintain ATI Master Certification on new product releases and internal programs within a directed time.
• Demonstrate problem resolution skills and the ability to learn.
• Working knowledge of Digital Electronics.
• Familiarity with networking technologies and troubleshooting.
• Understanding of Microsoft Office Suite products: Word, Excel, Outlook, etc.
• Must be able to travel with little or no notice, potential extended periods and must be able to travel by air any day of the week.
• Must be able to work in a fast-paced environment and handle several tasks at one time.
• Must be self-motivated and self-disciplined. Has a relentless desire for Quality and Continuous improvement.
• Must be able to maintain confidentiality of information regarding the company, company products and employee information.
• Must have good manual dexterity, eye/hand coordination, good eyesight and normal color differentiation.
• Maintain proper grooming and uniform and/or dress code.

#ON-SITE

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V
• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

Our Values
• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate
Show more details...
via The IEEE Computer Society posted_at: 3 days agoschedule_type: Full-time
Senior Software Engineer II sought by Aristocrat Technologies, Inc. in Las Vegas, NV: Contribute to the creation and evolution of existing and future software platforms, game features, and Application capabilities developed by Aristocrat. Requires: BS +5 years. May work from home. Apply by email to: Aristocrat Technologies, Inc. Attn: K. Henry, totalrewards@aristocrat.com (Ref Job code: NV0120SG) Senior Software Engineer II sought by Aristocrat Technologies, Inc. in Las Vegas, NV: Contribute to the creation and evolution of existing and future software platforms, game features, and Application capabilities developed by Aristocrat. Requires: BS +5 years. May work from home. Apply by email to: Aristocrat Technologies, Inc. Attn: K. Henry, totalrewards@aristocrat.com (Ref Job code: NV0120SG) Show more details...
via The IEEE Computer Society posted_at: 3 days agoschedule_type: Full-time
Electrical Engineering Lead sought by Aristocrat Technologies, Inc. in Las Vegas, NV: Work within the Electrical Engineering team to coordinate, design, test and deliver to manufacturing, high quality electronic gaming machines and components. Requires: B-S+8 years. May work from home. Apply by email to: Aristocrat Technologies, Inc. totalrewards@aristocrat.com (Ref Job code: NV0615BG) Electrical Engineering Lead sought by Aristocrat Technologies, Inc. in Las Vegas, NV: Work within the Electrical Engineering team to coordinate, design, test and deliver to manufacturing, high quality electronic gaming machines and components. Requires: B-S+8 years. May work from home. Apply by email to: Aristocrat Technologies, Inc. totalrewards@aristocrat.com (Ref Job code: NV0615BG) Show more details...
via AEC Living posted_at: 20 days agoschedule_type: Full-time
Games Designer job at Aristocrat. Nevada. Job Posting Title... Games Designer Pay Range $84,735-$157,365 Summary We're pioneers in our field and relentless in our pursuit of excellence. Aristocrat is an ideas company at heart, which means innovation is embedded into every aspect of our business. Whether we're designing sleek new cabinets, premium game content or award-winning systems, we apply fresh thinking and creativity to deliver the world's Games Designer job at Aristocrat. Nevada.

Job Posting Title...

Games Designer

Pay Range

$84,735-$157,365

Summary

We're pioneers in our field and relentless in our pursuit of excellence. Aristocrat is an ideas company at heart, which means innovation is embedded into every aspect of our business. Whether we're designing sleek new cabinets, premium game content or award-winning systems, we apply fresh thinking and creativity to deliver the world's greatest gaming experience, every day. With cool new titles and publishing of our games in land-based casinos, on social applications, and on real money online casinos, we're continually pushing the bar of creativity.

The Games Designer plays an important role in both the evolution of land- and social-first games and the development of new game concepts and into our iGaming & RMG portfolio. The Games Designer is responsible for the operation and verification of all mathematical equations and production output for said games. They may also lead or direct the work of other mathematicians throughout various projects. The ideal candidate will: have experience in slot game design, be able to draw conclusions and drive game design decisions from analyses and be able to work effectively with teams across the organization.

What You'll Do

Roles and Responsibilities:
• Participates in the creation and review of original mathematical models and new game themes and concepts for online Real Money Games, with an emphasis on slot games
• Oversees and participates the creation and review of existing land- and social-first math models and game themes as they're adapted for the online Real Money Environment
• Develop and review new progressive & bonusing systems and meta game features
• Partner with other game designers in conducting and verifying mathematic calculations
• Produce or review documentation for regulators describing reel strips and math models
• Creates and/or reviews reel strips and combination sheets, including relevant simulation or calculation programs in your language of choice (C++ / C# preferred)
• Partner with artists and animators to create unique environments and gaming concepts
• Maintain current knowledge of house style documents
• Understand market requirements, identify trends and opportunities, and assess the competitive environment to aide in the development of Aristocrat’s iGaming product portfolio
• Monitor the competitive landscape and measure product performance to identify key areas of improvement
• Partner closely with other Aristocrat studios & game designers to optimize and execute their games for the RMG market
• Other duties as assigned

What We're Looking For

Required Skills and Experience
• Bachelor’s degree or equivalent experience
• 5+ years of experience in Game Design & Mathematics with strong understanding of slots (land or online)
• Strong understanding of mathematical concepts in gaming
• Proven ability to create game concepts and math models
• Proven ability to create and manage game simulation and/or calculation programs
• Proven ability to works in teams, with managers and other disciplines
• Consistently meets deadlines and expectations when shipping expectations to other departments
• Ability to develop award winning, next generation games
• Expertise in different gambling concepts and styles
• Proven ability to deliver product on schedule
• Strong communication skills
• Possess high integrity and exceptional work ethic
• Foster mutual trust and respect, and is an excellent team player
• Initiate and drive projects to completion with minimal guidance
• Comfortable with ambiguity; welcomes the challenge of developing new ideas and approaches in a semi-unstructured environment
• Ability to both work independently and be team oriented
• Meets challenges consistently and confidently with energy and drive. Motivated by results, urgency, and personal commitment
• About Anaxi™*

Anaxi is Aristocrat Leisure Limited’s (ASX:ALL) dedicated online Real Money Gaming and Customer Experience Solutions business. Founded in 2022, Anaxi creates destinations where players can enjoy the excitement of online Real Money Gaming with confidence. Powered by the world’s greatest gaming content and the creativity of over 800 passionate people, Anaxi is on a mission to become the most trusted name in online RMG, globally. Anaxi: Experience Entertainment.

For more:
• About Aristocrat **_

Aristocrat Leisure Ltd (ASX: ALL) is a top 20 Australian listed company, with 7000+ employees worldwide. Our company mission is to “bring joy to life through the power of play” across a growing range of land-based and digital entertainment channels every day. Our fast-growing business sits at the intersection of technology and creativity, with innovation embedded into every aspect of our business. Aristocrat’s business encompasses Aristocrat Gaming - the World’s #1 premium provider of casino games, innovative technology and customer experience solutions, along with Pixel United, a mobile games powerhouse. Pixel United boasts three world-leading game publishers in Product Madness, Plarium and Big Fish Games that collectively entertain millions of players every day. Our new Real Money Gaming (RMG) business aspires to become the third global operation within Aristocrat, and the world’s go-to destination for RMG.

Our Values
• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate
Show more details...
via Aristocrat Jobs posted_at: 13 days agoschedule_type: Full-time
Job Posting Title Art Manager... Summary Aristocrat is seeking an Art Manager to join our BASH GAMES STUDIO team in Brookhaven, GA. As the leader of our art department, you will be responsible for translating the business and project strategy into team strategy and facilitate the execution of it. Additionally, you will help set the artistic vision and direction for all of the games in our portfolio, from concept through completion. The role of Job Posting Title

Art Manager...

Summary

Aristocrat is seeking an Art Manager to join our BASH GAMES STUDIO team in Brookhaven, GA. As the leader of our art department, you will be responsible for translating the business and project strategy into team strategy and facilitate the execution of it. Additionally, you will help set the artistic vision and direction for all of the games in our portfolio, from concept through completion.

The role of Art Manager will be to work with the Game Design Team and studio leadership to establish an artistic vision for all of our products, while leading and managing a geographically diverse art team to execute on
that vision through the concept, production, and testing phases of development, ensuring timeliness and quality. The Art Manager will also facilitate the communication between the Art team, Developers, Operations, Game
Design, Audio and other areas of the company.

This role will provide the opportunity to be hands-on with concepting new and innovative games, while overseeing the team through the production of these concepts. It will also manage the art team across the
United States and India, including illustrators, animators, graphic designers, 3D artists, and other support roles. The Art Manager will also contribute to establishing the studio strategy and portfolio by bringing industry
insights and trends from a visual perspective to the concept phase of development. This role will have a direct impact on the creative direction of our studio, with a focus on creating and delivering the best and most
innovative slot games in the world!

International travel may be required throughout the year. This role is a full-time in office position.

What You'll Do
• Manage art production with team members across different locations and time zones
• Lead the art team in the execution of the ideas and concepts
• Offer industry insights and trends from an artistic perspective to help shape the portfolio
• Coordinate art schedules and resources
• Document creative standards for slot games, ensuring assets align respectively
• Design the creative and artistic vision for game concepts
• Own art-related tasks from internal and external game reviews and artwork reviews
• DocuSign Envelope ID: C18FCA37-E451-4B27-8CE3-3D0AF5084248
• Participate in the ideation of game concepts
• Create concept art – including static images, storyboards, animatics, etc.
• Supervise the production art team to realize a compelling product
• POC for artists regarding gameplay, bugs, assets, requirements, optimization, general feedback
• QA each game with particular focus on art an animation
• Track artist and animator availability
• Occasional travel to India to further support remote art team
• All other duties as assigned

What We're Looking For
• 7+ years of casino/social/real money gaming (RMG) game development experience required
• 3+ years of Art Lead and/or Art Management experience
• Must be highly organized and able to multitask in a fast-paced environment
• Ability to prioritize and execute multiple projects simultaneously
• Exceptional written and verbal communication skills
• Proven ability to work with various cultures and time zones.
• Detailed knowledge of casino gaming industry and trends
• Demonstrated understanding of game production and art processes across all art disciplines
• Bachelor’s degree in Art, Animation or visual arts
• Proficiency in tools such as Adobe Photoshop, Adobe After Effects, etc.
• Strong knowledge of Microsoft Office, Jira, and other project management and QA tools

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V
• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

Our Values
• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Pay Range
$93,046-$172,801

Pay Rate Type: Salary

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity
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via Salary.com posted_at: 12 days agoschedule_type: Full-timework_from_home: 1
Job Posting Title People & Culture Coordinator... Pay Range $49,706-$92,311 Summary The People & Culture Coordinator will provide support in creating an outstanding employee experience. The People & Culture Coordinator will reside in the US in Tulsa, Oklahoma supporting leaders and employees in operations and manufacturing teams working in the Tulsa Integration Center. This role will serve as the point of contact for employees regarding requests Job Posting Title

People & Culture Coordinator...

Pay Range

$49,706-$92,311

Summary

The People & Culture Coordinator will provide support in creating an outstanding employee experience. The People & Culture Coordinator will reside in the US in Tulsa, Oklahoma supporting leaders and employees in operations and manufacturing teams working in the Tulsa Integration Center. This role will serve as the point of contact for employees regarding requests and inquiries in all human resources functional areas. Reporting directly to the on-site People & Culture, Business Partner, this critical role will execute primary responsibilities requiring a high level of confidentiality, discretion, and judgement with significant employee impact and rewards.

What You'll Do

Job Requirements
• Is the point of contact for employees working in the Tulsa (Oklahoma) Integration Center regarding employee People & Culture requests and inquiries
• Provides quality employee service in response to all P&C, payroll and benefit inquiries made in person, via email or other intake channels from employees, managers, business partners or external business contacts
• Works with other functional support areas to provide resolution to employee inquiries
• Communicates effectively in both oral and written form accurately and timely
• Utilizes a case tool for the input and tracking of all service inquiries and requests and meets service level agreements for case resolution
• Works efficiently to inform, transact or resolve requests by using procedures, policies, FAQs, knowledge base and other reference material and artifacts to assist in answering inquiries
• Collects and validates complete data required to process employee transactions and escalates if assistance is needed
• Perform various People and Culture related tasks and answering inquiries as needed, including:
• Coordination of incoming and outgoing employee administration
• Employee and HRIS Data administration
• Responding to employee issues/inquiries on benefits, Policies, Workers Compensation etc.
• Training inquiries
• General payroll inquiries
• Leave of Absence and Personal Time Off Administration
• Lead the I-9 and E-Verify processes, serving as the expert with regard to requirements, updates, and legal impacts; work with the Manager to analyze processes, suggest improvements, minimize errors, and increase efficiency
• Supports unemployment claims, gathering pertinent information and documents through working with the People & Culture Business partners
• Create, send, and facilitate all new hire communications and facilitates orientation
• Consult with various departments including IT and Talent Acquisition to manage new hire activities such as technology pickup/shipment
• Manage on site temporary direct labor vendor relationship
• Support the exit process for employees leaving the organization (retirements, resignations, terminations)
• Ensure proper record keeping, and the confidentiality of cases and employee information as well as the integrity of HRIS data.
• Assist with enriching the future knowledgebase by incorporating employee feedback, issues, and FAQ
• Meet departmental metrics and performance scorecard requirements.
• Determine opportunities to automate and streamline processes, resolve any issues candidates experience until hired
• Other duties as assigned

What We're Looking For
• Bachelor’s Degree or a minimum of 2 years related experience in a P&C functional team operating as a P&C Coordinator providing employee support preferably in a warehouse, manufacturing, assembly, or trade floor environment
• Strong customer service experience
• Proficiency in Microsoft Office; Workday, ADP, Case tool and/or Equifax Unemployment
• Proficiency in payroll, time entry, time off, W2, W4, paycheck, welfare & retirement benefits, and general P&C knowledge
• Able to be punctual and on-time based on set business hours of operation
• Professional etiquette, demeanor, verbal skills and writing ability
• Excellent facilitation, organizational, and relationship building skills
• Ability to self-start, work independently, evaluate options, and make plans to achieve outcomes
• High degree of confidentiality, discretion, and judgement
• Ability to identify operational trends or gaps and recognize situations requiring escalation

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V
• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

Our Values
• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate
Show more details...