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Most recent job postings at auraframes
via Jooble
posted_at: 6 days agoschedule_type: Full-time
• *General Manager - Direct to Consumer**
at Aura New York City or Remote **TL:DR** Aura is a fast-growing family photo sharing platform with a global team of 70+. Online Direct to Consumer is a cornerstone of our business and a key investment area for us in the coming years. Were looking for a leader with deep experience and passion for all things eCommerce to help us drive the next phase of... our companys growth. You will report directly to
• *General Manager - Direct to Consumer**
at Aura New York City or Remote **TL:DR** Aura is a fast-growing family photo sharing platform with a global team of 70+. Online Direct to Consumer is a cornerstone of our business and a key investment area for us in the coming years. Were looking for a leader with deep experience and passion for all things eCommerce to help us drive the next phase of... our companys growth. You will report directly to our CMO and be responsible for leading the team that drives that engine of our profitability: everything that converts traffic to margin from conversion optimization to fulfillment. **Our Story**
We were founded by early Twitter software engineers who wanted to take what they knew about social connections and create a way for families to come together around their best memories. The combination of seamless sharing across a smartphone app and a beautiful digital frame resonated, and Aura is now used by millions of families. People love our product it connects them with their loved ones and makes them smile. Wirecutter calls us the best digital picture frame, and we're now available in thousands of leading retail stores across North America and Europe.
• *General Manager - Direct to Consumer**
Aura is seeking a dynamic leader to serve as General Manager - Direct to Consumer and head all DTC business and operations for North America. This role will set the vision and roadmap to achieve significant growth in Auras direct to consumer business. They will write Auras playbook for how we thrive in digital landscapes and set the strategy for how we achieve our ambitious goals.
As the General Manager - DTC, youll lead the ecommerce and web development teams within Aura. You will be responsible for developing the strategic framework, sales forecasting, budget planning and vendor management to drive Auras growth. The ideal candidate is both business minded and consumer obsessed.
While New York City candidates are preferred, remote work is possible for the right candidate, provided you can work East Coast hours and can travel to New York as needed for team collaboration.
• *What youll do**
• Set vision and roadmap for ambitious DTC growth at Aura, including forecasting, setting revenue targets, and digital product development to support plans.
• Manage eCommerce P&L across auraframes.com and Amazon business and lead the teams that deliver on revenue across channels.
• Work closely with the Marketing team to build paid media plans that drive customer acquisition.
• Own relationships with business partners and vendors essential for Aura DTC operations including 3PL providers, Amazon and others.
• Ensure all 3rd parties to the Aura DTC ecosystem deliver to their contracted service levels.
• Innovate and create new ways to drive the business and create deeper connections with customers.
• Understand and recommend best-in-class site functionality based on competitive analysis and iterative testing of site experiences.
• Build and support high-performance teams to achieve ambitious targets. Have a thoughtful point of view on organizational development in a high-growth environment.
• Collaborate with the retail sales team to plan cross-channel promotions.
• *Key Qualifications**
• 6+ years experience overseeing extensive growth of a DTC brand, with 3+ years of team leadership.
• Strong people leader with a demonstrated ability to build high-performance teams, hire great talent, and foster a positive team culture where people can grow.
• Deep expertise in DTC ecommerce platforms and Amazon required.
• Experience with data-driven decision making, user testing and analytics (Google Analytics, Google Optimize) required.
• Experience leading or working closely with technical teams.
• Previous P&L responsibility, sharp analytical skills and ability to deep dive into numbers quickly, savvy financial acumen, and confident, nimble forecasting expertise in an ever-changing landscape.
• Inspiring leadership skills with the ability to drive cross-functional initiatives to success and motivate teams to contribute their best work.
• Strong communicator who can use data to tell a compelling story to diverse sets of stakeholders from junior individual contributors to senior leaders.
• Entrepreneurial e nthusiasm to build and continually improve systems and processes in a rapid growth environment, impacting not just revenue growth but also how Aura does business.
• Experience optimizing DTC in multiple geographies and working closely with territory leaders on managing localized websites.
• Experience in B2C consumer electronics or home decor product sales Show more details...
at Aura New York City or Remote **TL:DR** Aura is a fast-growing family photo sharing platform with a global team of 70+. Online Direct to Consumer is a cornerstone of our business and a key investment area for us in the coming years. Were looking for a leader with deep experience and passion for all things eCommerce to help us drive the next phase of... our companys growth. You will report directly to our CMO and be responsible for leading the team that drives that engine of our profitability: everything that converts traffic to margin from conversion optimization to fulfillment. **Our Story**
We were founded by early Twitter software engineers who wanted to take what they knew about social connections and create a way for families to come together around their best memories. The combination of seamless sharing across a smartphone app and a beautiful digital frame resonated, and Aura is now used by millions of families. People love our product it connects them with their loved ones and makes them smile. Wirecutter calls us the best digital picture frame, and we're now available in thousands of leading retail stores across North America and Europe.
• *General Manager - Direct to Consumer**
Aura is seeking a dynamic leader to serve as General Manager - Direct to Consumer and head all DTC business and operations for North America. This role will set the vision and roadmap to achieve significant growth in Auras direct to consumer business. They will write Auras playbook for how we thrive in digital landscapes and set the strategy for how we achieve our ambitious goals.
As the General Manager - DTC, youll lead the ecommerce and web development teams within Aura. You will be responsible for developing the strategic framework, sales forecasting, budget planning and vendor management to drive Auras growth. The ideal candidate is both business minded and consumer obsessed.
While New York City candidates are preferred, remote work is possible for the right candidate, provided you can work East Coast hours and can travel to New York as needed for team collaboration.
• *What youll do**
• Set vision and roadmap for ambitious DTC growth at Aura, including forecasting, setting revenue targets, and digital product development to support plans.
• Manage eCommerce P&L across auraframes.com and Amazon business and lead the teams that deliver on revenue across channels.
• Work closely with the Marketing team to build paid media plans that drive customer acquisition.
• Own relationships with business partners and vendors essential for Aura DTC operations including 3PL providers, Amazon and others.
• Ensure all 3rd parties to the Aura DTC ecosystem deliver to their contracted service levels.
• Innovate and create new ways to drive the business and create deeper connections with customers.
• Understand and recommend best-in-class site functionality based on competitive analysis and iterative testing of site experiences.
• Build and support high-performance teams to achieve ambitious targets. Have a thoughtful point of view on organizational development in a high-growth environment.
• Collaborate with the retail sales team to plan cross-channel promotions.
• *Key Qualifications**
• 6+ years experience overseeing extensive growth of a DTC brand, with 3+ years of team leadership.
• Strong people leader with a demonstrated ability to build high-performance teams, hire great talent, and foster a positive team culture where people can grow.
• Deep expertise in DTC ecommerce platforms and Amazon required.
• Experience with data-driven decision making, user testing and analytics (Google Analytics, Google Optimize) required.
• Experience leading or working closely with technical teams.
• Previous P&L responsibility, sharp analytical skills and ability to deep dive into numbers quickly, savvy financial acumen, and confident, nimble forecasting expertise in an ever-changing landscape.
• Inspiring leadership skills with the ability to drive cross-functional initiatives to success and motivate teams to contribute their best work.
• Strong communicator who can use data to tell a compelling story to diverse sets of stakeholders from junior individual contributors to senior leaders.
• Entrepreneurial e nthusiasm to build and continually improve systems and processes in a rapid growth environment, impacting not just revenue growth but also how Aura does business.
• Experience optimizing DTC in multiple geographies and working closely with territory leaders on managing localized websites.
• Experience in B2C consumer electronics or home decor product sales Show more details...
via Aura Frames
posted_at: 3 days agoschedule_type: Full-time
Manager, Data Analytics & Insights
TL:DR Aura is a beautifully designed WiFi picture frame and photo-sharing platform with a global team of 70+. We’re looking for a data-driven data analytics manager who will support our direct to consumer business. This role reports to the VP & GM, Direct to Consumer, and is a critical part of scaling our DTC business in 2024, to support aggressive growth and... profitability goals.
Our Story
We were founded
Manager, Data Analytics & Insights
TL:DR Aura is a beautifully designed WiFi picture frame and photo-sharing platform with a global team of 70+. We’re looking for a data-driven data analytics manager who will support our direct to consumer business. This role reports to the VP & GM, Direct to Consumer, and is a critical part of scaling our DTC business in 2024, to support aggressive growth and... profitability goals.
Our Story
We were founded by early Twitter software engineers who wanted to take what they knew about social connections and create a way for families to come together around their best memories. The combination of seamless sharing across a smartphone app and a beautiful digital frame resonated, and Aura is now used by millions of families. People love our product – it connects them with their loved ones and makes them smile. Wirecutter calls us the best digital picture frame, and we're now available in thousands of leading retail stores across North America and Europe.
Role Description
This role is new to Aura and will be a major contributor toward on-site and marketing performance optimizations for our DTC team. You’ll work closely with a variety of business stakeholders to answer questions about Aura data, advising on data interpretation and making recommendations toward next steps. The target annual salary for this role is $150,000.
What you’ll do
• Support Aura’s eCommerce and marketing teams in driving conversion rate optimization across our website and Amazon storefronts, by means of identifying opportunities through data analysis
• Drive understanding of shopper behavior on our website and in our marketing channels, and work with business stakeholders to identify areas for improvement (e.g. website funnel behavior, marketing messaging, or audience targeting)
• Lead development of advanced analytics techniques to help us make smarter, more data-rich decisions (e.g. customer LTV and channel-level attribution; mapping word-of-mouth customer journeys; consumer cohort analysis)
• Partner closely with the website product owner to design, execute and report on AB tests on AuraFrames.com and Amazon, ensuring proper measurement setup and follow-through on results and recommendations
• Work with our paid media lead and use data from multiple digital and offline marketing channels to recommend actions that will improve CPA and/or our ability to scale investment
• Assist in forecasting business growth on a channel level, to inform manufacturing plans
• Monitor multiple data sources and performance trends to proactively discover areas of opportunity
• Take ad hoc questions and extrapolate them into larger analyses
• Produce actionable insights and proactive recommendations in weekly and monthly reporting; maintain and optimize Metabase dashboards
Key Qualifications
• Expert analytical skills, with advanced understanding of eCommerce metrics and frameworks
• Ability to translate data into actionable insights and recommendations for driving business growth
• Can read and write SQL; has experience with BI tools (e.g. Metabase, PowerBI, Tableau, Looker)
• Advanced experience with data analytics and business tools (e.g. GA4, Excel)
• Proficient with A/B testing tools (e.g. VWO, Google Optimize)
• 5+ years’ experience in a business analytics or related role, in an eCommerce capacity
• Proactive self-starter who is comfortable working independently and cross-functionally
• Extra credit:
• Other coding languages or familiarity with infrastructure such as JSON
• Amazon marketplace experience, including their AB testing tool
• Proficiency in our existing tools and platforms, including Metabase, GA4, VWO, Shopify, Klaviyo, BigQuery, Amazon Marketing Cloud, Mixpanel
• A mathematics or computer science degree
• Demonstrated comfort working in a startup or similar fast-paced environment
• Excellent communication skills, grace under pressure, and ability to flex to different objectives Show more details...
TL:DR Aura is a beautifully designed WiFi picture frame and photo-sharing platform with a global team of 70+. We’re looking for a data-driven data analytics manager who will support our direct to consumer business. This role reports to the VP & GM, Direct to Consumer, and is a critical part of scaling our DTC business in 2024, to support aggressive growth and... profitability goals.
Our Story
We were founded by early Twitter software engineers who wanted to take what they knew about social connections and create a way for families to come together around their best memories. The combination of seamless sharing across a smartphone app and a beautiful digital frame resonated, and Aura is now used by millions of families. People love our product – it connects them with their loved ones and makes them smile. Wirecutter calls us the best digital picture frame, and we're now available in thousands of leading retail stores across North America and Europe.
Role Description
This role is new to Aura and will be a major contributor toward on-site and marketing performance optimizations for our DTC team. You’ll work closely with a variety of business stakeholders to answer questions about Aura data, advising on data interpretation and making recommendations toward next steps. The target annual salary for this role is $150,000.
What you’ll do
• Support Aura’s eCommerce and marketing teams in driving conversion rate optimization across our website and Amazon storefronts, by means of identifying opportunities through data analysis
• Drive understanding of shopper behavior on our website and in our marketing channels, and work with business stakeholders to identify areas for improvement (e.g. website funnel behavior, marketing messaging, or audience targeting)
• Lead development of advanced analytics techniques to help us make smarter, more data-rich decisions (e.g. customer LTV and channel-level attribution; mapping word-of-mouth customer journeys; consumer cohort analysis)
• Partner closely with the website product owner to design, execute and report on AB tests on AuraFrames.com and Amazon, ensuring proper measurement setup and follow-through on results and recommendations
• Work with our paid media lead and use data from multiple digital and offline marketing channels to recommend actions that will improve CPA and/or our ability to scale investment
• Assist in forecasting business growth on a channel level, to inform manufacturing plans
• Monitor multiple data sources and performance trends to proactively discover areas of opportunity
• Take ad hoc questions and extrapolate them into larger analyses
• Produce actionable insights and proactive recommendations in weekly and monthly reporting; maintain and optimize Metabase dashboards
Key Qualifications
• Expert analytical skills, with advanced understanding of eCommerce metrics and frameworks
• Ability to translate data into actionable insights and recommendations for driving business growth
• Can read and write SQL; has experience with BI tools (e.g. Metabase, PowerBI, Tableau, Looker)
• Advanced experience with data analytics and business tools (e.g. GA4, Excel)
• Proficient with A/B testing tools (e.g. VWO, Google Optimize)
• 5+ years’ experience in a business analytics or related role, in an eCommerce capacity
• Proactive self-starter who is comfortable working independently and cross-functionally
• Extra credit:
• Other coding languages or familiarity with infrastructure such as JSON
• Amazon marketplace experience, including their AB testing tool
• Proficiency in our existing tools and platforms, including Metabase, GA4, VWO, Shopify, Klaviyo, BigQuery, Amazon Marketing Cloud, Mixpanel
• A mathematics or computer science degree
• Demonstrated comfort working in a startup or similar fast-paced environment
• Excellent communication skills, grace under pressure, and ability to flex to different objectives Show more details...
via Aura Frames
posted_at: 9 days agoschedule_type: Full-time and Part-time
Aura is looking for a Full stack Web Developer to join our growing eCommerce team.
We are a passionate and self-motivated group that collaborate closely to create the best shopping experience possible for all site visitors...
You will join our growing eCommerce team, building the next best iteration of auraframes.com. Your focus will be on taking high-fidelity mockups from design to implementation, with a focus on accessibility and speed.
What
Aura is looking for a Full stack Web Developer to join our growing eCommerce team.
We are a passionate and self-motivated group that collaborate closely to create the best shopping experience possible for all site visitors...
You will join our growing eCommerce team, building the next best iteration of auraframes.com. Your focus will be on taking high-fidelity mockups from design to implementation, with a focus on accessibility and speed.
What Excites You About An Opportunity:
• Collaboration within and across teams to improve site usability
• Constructing unique and magical web experiences
• Testing experiences within multiple devices to ensure a cohesive experience
• Assess conversion funnel optimization and collaborate on improvements
We Are Excited About You Because:
• Have at least 3-5+ years of web development experience, eCommerce focus a plus
• Have a strong understanding of frontend architecture, with a preference for modern CSS3 and JS (ES6+) practices
• Have experience with or desire to learn Ruby and/or Ruby on Rails
• Experience with responsive and mobile-first design, ensuring seamless user experiences across various devices and screen sizes
• Hands-on experience implementing and maintaining API services.
• Familiarity in Headless eCommerce, Shopify development a plus
• Have experience accessing REST API and GraphQL services
• Familiar working with code versioning tools like Git, Docker, and CI/CD tools
• Based in New York
Compensation and Benefits:
At Aura, we believe in creating a happy and supportive work environment so you are set up to succeed in your job and do the best work of your career. We have offices in New York City and San Francisco. Compensation for this position is $130,000-$150,000 depending on experience.
We offer the following benefits to all full-time Aura employees based in the U.S.:
• 🏥 Comprehensive health plans - Aura pays 100% of the premium for employees and 50% for families.
• 📈 401(k) with match - Aura fully matches the first 4% of your salary contributed
• 🌯 Lunch and snacks on us every day in our NYC and SF offices
• 💪 $150 monthly fitness allowance - gym, coaching, etc
• 🏝 Flexible time off - and you’re required to take at least 10 days off each year, in addition to all company holidays
• Generous stock option program; begins vesting after 1 year
(Benefits may differ for part-time or international roles.)
Aura Home Inc. All rights reserved, Aura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation Show more details...
We are a passionate and self-motivated group that collaborate closely to create the best shopping experience possible for all site visitors...
You will join our growing eCommerce team, building the next best iteration of auraframes.com. Your focus will be on taking high-fidelity mockups from design to implementation, with a focus on accessibility and speed.
What Excites You About An Opportunity:
• Collaboration within and across teams to improve site usability
• Constructing unique and magical web experiences
• Testing experiences within multiple devices to ensure a cohesive experience
• Assess conversion funnel optimization and collaborate on improvements
We Are Excited About You Because:
• Have at least 3-5+ years of web development experience, eCommerce focus a plus
• Have a strong understanding of frontend architecture, with a preference for modern CSS3 and JS (ES6+) practices
• Have experience with or desire to learn Ruby and/or Ruby on Rails
• Experience with responsive and mobile-first design, ensuring seamless user experiences across various devices and screen sizes
• Hands-on experience implementing and maintaining API services.
• Familiarity in Headless eCommerce, Shopify development a plus
• Have experience accessing REST API and GraphQL services
• Familiar working with code versioning tools like Git, Docker, and CI/CD tools
• Based in New York
Compensation and Benefits:
At Aura, we believe in creating a happy and supportive work environment so you are set up to succeed in your job and do the best work of your career. We have offices in New York City and San Francisco. Compensation for this position is $130,000-$150,000 depending on experience.
We offer the following benefits to all full-time Aura employees based in the U.S.:
• 🏥 Comprehensive health plans - Aura pays 100% of the premium for employees and 50% for families.
• 📈 401(k) with match - Aura fully matches the first 4% of your salary contributed
• 🌯 Lunch and snacks on us every day in our NYC and SF offices
• 💪 $150 monthly fitness allowance - gym, coaching, etc
• 🏝 Flexible time off - and you’re required to take at least 10 days off each year, in addition to all company holidays
• Generous stock option program; begins vesting after 1 year
(Benefits may differ for part-time or international roles.)
Aura Home Inc. All rights reserved, Aura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation Show more details...
via Jooble
posted_at: 5 days agoschedule_type: Full-time
• *Customer Experience (CX) Integrations Engineer**
at Aura San Francisco, New York, Remote **Customer Experience (CX) Integrations Engineer...
San Francisco, New York, Remote
Aura is looking for an Integrations Engineer to join our Customer Experience team. This role will work closely with our Commerce and Product Engineering teams.
In Customer Experience our goal is to treat customers like family, and to do so we need access to various tools
• *Customer Experience (CX) Integrations Engineer**
at Aura San Francisco, New York, Remote **Customer Experience (CX) Integrations Engineer...
San Francisco, New York, Remote
Aura is looking for an Integrations Engineer to join our Customer Experience team. This role will work closely with our Commerce and Product Engineering teams.
In Customer Experience our goal is to treat customers like family, and to do so we need access to various tools and systems from our Problem Management System (Zendesk) and our in-house Customer Service Representative (CSR) tool.
We support users from pre-sales questions all the way through the life of our products. We're looking for someone to help pull together information from many different sources to help make high-leverage tools to supercharge our customer interactions. We have data from places like:
• Internal Databases / APIs (customer information, product details, warranty replacements)
• Shopify
• Fulfillment Partners in multiple countries
• Amazon Seller Central in multiple countries
• Metabase (our business analytics tool)
We always want to be sure we're delivering for our customers so reporting is a must for our team. The ideal candidate is interested in measuring our success every step of the way by managing and creating dashboards to make it easy for the entire team and company to understand.
As a member of the CX team, you will:
• Report to the VP of Customer Experience, with cross functional roles with our Commerce and Product Engineering teams.
• Lead integration development for all CX projects relating to:
+ Zendesk, Shopify, Fulfillment systems, Shipper software (e.g. Rollo), 3PLs, Amazon, Metabase, internal CSR tool.
+ Project manager, developer, tester and owner of these integrations.
+ Participate in necessary cross-functional stand ups
+ Prepare your work for code review on GitHub
+ Be responsible for your own weekly tasks through self-organization, communication, and time management
+ Assist in QA for our customer facing app and web portal
Qualifications
• 3 years experience in an Engineering role
• Knowledge of Customer Service operations and tools
• Ability to work with various APIs
• Strong backend and platform coding skills
• Working knowledge of SQL databases
• Ruby experience
• HTML/CSS/Javascript and associated technologies
This is a full-time position with competitive salary and equity.
We also have the following benefits and perks
• Comprehensive medical, dental, vision insurance with premium covered 100% for employees
• Unlimited vacation policy
• Monthly fitness and wellness reimbursement ($150)
• $2k annual career development budget
West coast applicants preferred, but all U.S. locations considered Show more details...
at Aura San Francisco, New York, Remote **Customer Experience (CX) Integrations Engineer...
San Francisco, New York, Remote
Aura is looking for an Integrations Engineer to join our Customer Experience team. This role will work closely with our Commerce and Product Engineering teams.
In Customer Experience our goal is to treat customers like family, and to do so we need access to various tools and systems from our Problem Management System (Zendesk) and our in-house Customer Service Representative (CSR) tool.
We support users from pre-sales questions all the way through the life of our products. We're looking for someone to help pull together information from many different sources to help make high-leverage tools to supercharge our customer interactions. We have data from places like:
• Internal Databases / APIs (customer information, product details, warranty replacements)
• Shopify
• Fulfillment Partners in multiple countries
• Amazon Seller Central in multiple countries
• Metabase (our business analytics tool)
We always want to be sure we're delivering for our customers so reporting is a must for our team. The ideal candidate is interested in measuring our success every step of the way by managing and creating dashboards to make it easy for the entire team and company to understand.
As a member of the CX team, you will:
• Report to the VP of Customer Experience, with cross functional roles with our Commerce and Product Engineering teams.
• Lead integration development for all CX projects relating to:
+ Zendesk, Shopify, Fulfillment systems, Shipper software (e.g. Rollo), 3PLs, Amazon, Metabase, internal CSR tool.
+ Project manager, developer, tester and owner of these integrations.
+ Participate in necessary cross-functional stand ups
+ Prepare your work for code review on GitHub
+ Be responsible for your own weekly tasks through self-organization, communication, and time management
+ Assist in QA for our customer facing app and web portal
Qualifications
• 3 years experience in an Engineering role
• Knowledge of Customer Service operations and tools
• Ability to work with various APIs
• Strong backend and platform coding skills
• Working knowledge of SQL databases
• Ruby experience
• HTML/CSS/Javascript and associated technologies
This is a full-time position with competitive salary and equity.
We also have the following benefits and perks
• Comprehensive medical, dental, vision insurance with premium covered 100% for employees
• Unlimited vacation policy
• Monthly fitness and wellness reimbursement ($150)
• $2k annual career development budget
West coast applicants preferred, but all U.S. locations considered Show more details...
via Employbl
schedule_type: Full-time and Part-time
What we do
Aura connects people around the world through a brilliant and simple photo-sharing experience. Aura’s easy-to-use mobile app (available on iOS and Android) and gorgeous WiFi-connected digital photo frames provide an easy and safe way to share photos with family and friends. The company has seen massive growth since its 2016 launch to immediate recognition, including as one of Oprah’s... Favorite Things. Aura is available in the US,
What we do
Aura connects people around the world through a brilliant and simple photo-sharing experience. Aura’s easy-to-use mobile app (available on iOS and Android) and gorgeous WiFi-connected digital photo frames provide an easy and safe way to share photos with family and friends. The company has seen massive growth since its 2016 launch to immediate recognition, including as one of Oprah’s... Favorite Things. Aura is available in the US, Canada, UK, France, and Germany, both on Aura’s websites and at major retailers.
Who we are
Aura was founded by Eric Jensen and Abdur Chowdury, computer scientists who met as PhD candidates and then partnered to build the search engine Summize. When Twitter acquired that company in 2008, the dynamic duo stayed on and contributed to the platform’s most explosive years of growth, with Eric leading search products and Abdur being named Twitter's first Chief Scientist. Fond of the lighthearted, small-community experience of social media’s early days, Eric and Abdur wanted to use their knowledge of social networking to create a better way for loved ones to stay connected over shared photos.
Aura began building a platform to power its WiFi frames and officially launched in 2016. Inspired by the power of technology and photos to bring us closer to the people and places we love, Aura connects the digital and physical, creating a beautiful space at home to enjoy our favorite moments and an app that makes them easier than ever to share.
The role:
We’re looking for a Design Lead to join our creative team. You have a proven foundation in brand design, with a passion for building holistic brand experiences across various consumer touch points. In this role, you’ll be responsible for driving the Aura brand forward, with a specific focus on e-commerce. You’ll help evolve our brand across online and retail; including web, email, digital ads, packaging, collateral, retail displays, and signage.
What you’ll do:
• You’ll work as part of the creative team to build and evolve a best-in-class brand.
• Drive how the brand comes to life, specifically in the digital world. You have a deep understanding of creating brand systems for e-commerce and digital experiences.
• Have a holistic view of the brand, and work collaboratively with different disciplines within Aura, including Marketing, Retail, Industrial Design and UX, in bringing the brand to life.
• Think critically to understand problems, brainstorm creative ideas, and recommend design solutions that are fresh, risk-taking, and always on-brand.
Key Qualifications
• 6-8 years of experience building brands and executing across platforms. E-commerce experience preferred.
• Confident and clear communicator who can speak to your work and make strategic design decisions.
• Comprehensive foundation in design, typography, and layout. Strong eye for photography and color. Motion experience is a plus.
• Highly proficient in Adobe Creative Suite and Figma.
• Comfortable working autonomously, as well as managing designers.
• You love collaborating with other teams within organizations to bring projects and big ideas to life.
• Have a portfolio of successfully launched work demonstrating strategic, conceptual, and creative thinking.
• Based in New York
PERKS & BENEFITS
We believe in creating a happy and supportive work environment, so you can both excel at your job and actually enjoy coming into work each day. Compensation for this role will be in the $130k - $140k range based on experience.
For full-time, US-based employees. Benefits may differ for part-time or international roles.
💰 Competitive compensation including 401(k); we fully match the first 4% of contributions
🤒 Comprehensive health plans; we pay 100% of the premium for employees and 50% for families
📈 Generous stock option program; begins vesting after 1 year
🌴 Flexible time off; and you’re required to take at least 10 days in addition to holidays
💪 $150 monthly fitness allowance; gym, coaching, etc
🌯 Lunch and snacks everyday in our NYC and SF offices
Aura Home Inc. All rights reserved, Aura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation Show more details...
Aura connects people around the world through a brilliant and simple photo-sharing experience. Aura’s easy-to-use mobile app (available on iOS and Android) and gorgeous WiFi-connected digital photo frames provide an easy and safe way to share photos with family and friends. The company has seen massive growth since its 2016 launch to immediate recognition, including as one of Oprah’s... Favorite Things. Aura is available in the US, Canada, UK, France, and Germany, both on Aura’s websites and at major retailers.
Who we are
Aura was founded by Eric Jensen and Abdur Chowdury, computer scientists who met as PhD candidates and then partnered to build the search engine Summize. When Twitter acquired that company in 2008, the dynamic duo stayed on and contributed to the platform’s most explosive years of growth, with Eric leading search products and Abdur being named Twitter's first Chief Scientist. Fond of the lighthearted, small-community experience of social media’s early days, Eric and Abdur wanted to use their knowledge of social networking to create a better way for loved ones to stay connected over shared photos.
Aura began building a platform to power its WiFi frames and officially launched in 2016. Inspired by the power of technology and photos to bring us closer to the people and places we love, Aura connects the digital and physical, creating a beautiful space at home to enjoy our favorite moments and an app that makes them easier than ever to share.
The role:
We’re looking for a Design Lead to join our creative team. You have a proven foundation in brand design, with a passion for building holistic brand experiences across various consumer touch points. In this role, you’ll be responsible for driving the Aura brand forward, with a specific focus on e-commerce. You’ll help evolve our brand across online and retail; including web, email, digital ads, packaging, collateral, retail displays, and signage.
What you’ll do:
• You’ll work as part of the creative team to build and evolve a best-in-class brand.
• Drive how the brand comes to life, specifically in the digital world. You have a deep understanding of creating brand systems for e-commerce and digital experiences.
• Have a holistic view of the brand, and work collaboratively with different disciplines within Aura, including Marketing, Retail, Industrial Design and UX, in bringing the brand to life.
• Think critically to understand problems, brainstorm creative ideas, and recommend design solutions that are fresh, risk-taking, and always on-brand.
Key Qualifications
• 6-8 years of experience building brands and executing across platforms. E-commerce experience preferred.
• Confident and clear communicator who can speak to your work and make strategic design decisions.
• Comprehensive foundation in design, typography, and layout. Strong eye for photography and color. Motion experience is a plus.
• Highly proficient in Adobe Creative Suite and Figma.
• Comfortable working autonomously, as well as managing designers.
• You love collaborating with other teams within organizations to bring projects and big ideas to life.
• Have a portfolio of successfully launched work demonstrating strategic, conceptual, and creative thinking.
• Based in New York
PERKS & BENEFITS
We believe in creating a happy and supportive work environment, so you can both excel at your job and actually enjoy coming into work each day. Compensation for this role will be in the $130k - $140k range based on experience.
For full-time, US-based employees. Benefits may differ for part-time or international roles.
💰 Competitive compensation including 401(k); we fully match the first 4% of contributions
🤒 Comprehensive health plans; we pay 100% of the premium for employees and 50% for families
📈 Generous stock option program; begins vesting after 1 year
🌴 Flexible time off; and you’re required to take at least 10 days in addition to holidays
💪 $150 monthly fitness allowance; gym, coaching, etc
🌯 Lunch and snacks everyday in our NYC and SF offices
Aura Home Inc. All rights reserved, Aura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation Show more details...
via Aura Frames
schedule_type: Full-time
WHAT WE DO
Aura connects people around the world through a brilliant and simple photo-sharing experience. Aura’s easy-to-use mobile app (available on iOS and Android) and gorgeous WiFi-connected digital photo frames provide an effortless, private, and secure way to share photos with family and friends. The company has seen massive growth since its 2016 launch to immediate recognition, including... as one of Oprah’s Favorite Things. Aura is available
WHAT WE DO
Aura connects people around the world through a brilliant and simple photo-sharing experience. Aura’s easy-to-use mobile app (available on iOS and Android) and gorgeous WiFi-connected digital photo frames provide an effortless, private, and secure way to share photos with family and friends. The company has seen massive growth since its 2016 launch to immediate recognition, including... as one of Oprah’s Favorite Things. Aura is available in the US, Canada, UK, France, and Germany, both on Aura’s websites and at major retailers.
WHO WE ARE
Founded by two early Twitter engineers, Aura began as a software company driven to connect people and deliver joy. We’ve expanded from our software foundation and now provide a tightly integrated experience that marries great mobile and server-side software with beautiful consumer electronics. We liberate the wonderful photos that might otherwise stay trapped on smartphones. Technology and innovation are at the core of every decision we make, but always in the service of bringing families and friends closer together. Our amazing employees are based in NYC, San Francisco, Shenzhen, and remotely around the world.
JOB DESCRIPTION
The Customer Experience Specialist (CES) is responsible for looking after our customers via email, phone, or chat, making them feel like family. Being empowered with tools and knowledge, our CES will be able to resolve the entire range of queries in a customer- and solution-focused manner:
• Pre-sales queries about our product range
• Offering order support
• Explaining product features and usability
• Offering App, Frame or WiFi troubleshooting
• Administering warranty support and product returns
You will also work with your team members and other departments to represent the voice of our customers (VoC) and to continuously improve our processes and products.
WHAT WE ARE LOOKING FOR
Our customers are individuals with individual needs, not numbers or ‘support tickets’. This role is for somebody who truly enjoys communicating with people and solving their problems. Naturally, your performance will be measured based on your customers’ satisfaction scores (= CSAT). You should also embrace change and new challenges since a startup never stands still. Finally, our products are linked to a variety of tools and platforms (web, smart device, app, router, hardware) so you must have an analytic mindset and enjoy troubleshooting a variety of issues.
Hours: Available to work a minimum of 40 hours per week, some weekends and holidays required during peak season
Qualifications/Required Skills:
• 2+ years of customer service experience in a similar support environment.
• Experience with customer service software (Zendesk, Freshdesk, Salesforce, etc).
• High levels of empathy and a keen communicator.
• Technical mindset and an eye for detail, able to support iOS / Android phones and apps.
• A learner who is willing to embrace change and to take on new challenges.
WHAT’S IN IT FOR ME?
• Work for a company that genuinely cares about customers and employees.
• Build something that has a purpose and makes a real difference.
• Have an impact and take on new responsibilities as you and the company grow.
• Enjoy the excitement of being part of a startup.
• Competitive salary.
• This is a unique opportunity to represent the Customer Experience team in our New York office and to interact face to face with other Aura teams.
Aura is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, or veteran status Show more details...
Aura connects people around the world through a brilliant and simple photo-sharing experience. Aura’s easy-to-use mobile app (available on iOS and Android) and gorgeous WiFi-connected digital photo frames provide an effortless, private, and secure way to share photos with family and friends. The company has seen massive growth since its 2016 launch to immediate recognition, including... as one of Oprah’s Favorite Things. Aura is available in the US, Canada, UK, France, and Germany, both on Aura’s websites and at major retailers.
WHO WE ARE
Founded by two early Twitter engineers, Aura began as a software company driven to connect people and deliver joy. We’ve expanded from our software foundation and now provide a tightly integrated experience that marries great mobile and server-side software with beautiful consumer electronics. We liberate the wonderful photos that might otherwise stay trapped on smartphones. Technology and innovation are at the core of every decision we make, but always in the service of bringing families and friends closer together. Our amazing employees are based in NYC, San Francisco, Shenzhen, and remotely around the world.
JOB DESCRIPTION
The Customer Experience Specialist (CES) is responsible for looking after our customers via email, phone, or chat, making them feel like family. Being empowered with tools and knowledge, our CES will be able to resolve the entire range of queries in a customer- and solution-focused manner:
• Pre-sales queries about our product range
• Offering order support
• Explaining product features and usability
• Offering App, Frame or WiFi troubleshooting
• Administering warranty support and product returns
You will also work with your team members and other departments to represent the voice of our customers (VoC) and to continuously improve our processes and products.
WHAT WE ARE LOOKING FOR
Our customers are individuals with individual needs, not numbers or ‘support tickets’. This role is for somebody who truly enjoys communicating with people and solving their problems. Naturally, your performance will be measured based on your customers’ satisfaction scores (= CSAT). You should also embrace change and new challenges since a startup never stands still. Finally, our products are linked to a variety of tools and platforms (web, smart device, app, router, hardware) so you must have an analytic mindset and enjoy troubleshooting a variety of issues.
Hours: Available to work a minimum of 40 hours per week, some weekends and holidays required during peak season
Qualifications/Required Skills:
• 2+ years of customer service experience in a similar support environment.
• Experience with customer service software (Zendesk, Freshdesk, Salesforce, etc).
• High levels of empathy and a keen communicator.
• Technical mindset and an eye for detail, able to support iOS / Android phones and apps.
• A learner who is willing to embrace change and to take on new challenges.
WHAT’S IN IT FOR ME?
• Work for a company that genuinely cares about customers and employees.
• Build something that has a purpose and makes a real difference.
• Have an impact and take on new responsibilities as you and the company grow.
• Enjoy the excitement of being part of a startup.
• Competitive salary.
• This is a unique opportunity to represent the Customer Experience team in our New York office and to interact face to face with other Aura teams.
Aura is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, or veteran status Show more details...
via Aura Frames
schedule_type: Full-time and Part-time
Why We Matter: Aura connects people around the world through a brilliant and simple photo-sharing experience on our customers’ digital picture frames. We are driven to connect people and deliver joy by liberating the wonderful photos that might otherwise stay trapped on smartphones. Technology and innovation are at the core of every decision we make, but always in the service of bringing families... and friends closer together.
How You Will Add
Why We Matter: Aura connects people around the world through a brilliant and simple photo-sharing experience on our customers’ digital picture frames. We are driven to connect people and deliver joy by liberating the wonderful photos that might otherwise stay trapped on smartphones. Technology and innovation are at the core of every decision we make, but always in the service of bringing families... and friends closer together.
How You Will Add Value: You will join our growing mobile team and work closely with design and product to build new features, improve the experience, and ship app updates to millions of happy customers. Our apps are the primary touch point for our product and are the key to delighting our customers, so we are looking for an engineer who takes a strong customer-focused engineering approach. We believe that our customers and their needs should be at the center of every technical decision, and we are relentlessly focused on delivering the best possible product. As a member of a small team, you will be directly responsible for a large variety of highly-important projects. The team works in short sprints and values quick iteration and close collaboration with designers, product managers, and other stakeholders across the company.
The Stack: Our iOS app is built on a hybrid of Swift and Objective-C code, while our Android app is built on a hybrid of Kotlin & Java. We have developed a highly performant photo upload pipeline that runs in the foreground and in the background, so our users' photos can be seamlessly processed. We also have a communication stack built on Bluetooth and WiFi that makes managing our hardware device simple and intuitive for our users. Our web app and the ability to email photos to the frames also provide key connectivity touch points for our customers.
What Excites You About An Opportunity:
• Own projects from the first line of code all the way to production
• Develop new features, fix bugs, and make other improvements to our Android app
• Maintain and improve build systems, testing infrastructure, and QA processes
• Work on our Rails API as needed to support new app features
• Work on our digital picture frames, based on the Android Open Source Project
• Collaborate with designers and product managers to deliver beautiful and functional new features
• Participate in code review on GitHub
• Be responsible for your own weekly tasks through self-organization, communication, and time management
• Participate in daily standup and other team and company meetings
We Are Excited About You Because:
• Have at least 4 years of native Android experience, including at least two years on an app at scale with at least 10,000 monthly active users
• Be ready to work in a hybrid Java and Kotlin codebase
• Have a deep familiarity with Android technologies and trends
• Have experience building world-class UI on the Android platform
• Are comfortable working in a small team and taking ownership over various aspects of the app
• Are focused on user experience and using metrics, research, and feedback to measure success
• Take a detail oriented approach to user interface, including comfort digging into design files
• Work iteratively and think from the customer's perspective
• Are self-motivated and can learn new skills quickly
• Can clearly communicate your decisions and present your work to stakeholders
• Are comfortable working on a distributed team
• Are located in NYC or San Francisco.
Because You Matter: We believe in creating a happy and supportive work environment, so you can both excel at your job and enjoy coming into work each day.
Compensation and Benefits:
At Aura, we believe in creating a happy and supportive work environment so you are set up to succeed in your job and do the best work of your career. We have offices in New York City and San Francisco. Compensation for this position is $170,000 - $220,000, commensurate with experience. We offer the following benefits to all full-time Aura employees based in the U.S.:
• 🏥 Comprehensive health plans - Aura pays 100% of the premium for employees and 50% for families.
• 📈 401(k) with match - Aura fully matches the first 4% of your salary contributed
• 🌯 Lunch and snacks on us every day in our NYC and SF offices
• 💪 $150 monthly fitness allowance - gym, coaching, etc
• 🏝 Flexible time off - and you’re required to take at least 10 days off each year, in addition to all company holidays
• Generous stock option program; begins vesting after 1 year
(Benefits may differ for part-time or international roles.)
Aura Home Inc. All rights reserved, Aura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation Show more details...
How You Will Add Value: You will join our growing mobile team and work closely with design and product to build new features, improve the experience, and ship app updates to millions of happy customers. Our apps are the primary touch point for our product and are the key to delighting our customers, so we are looking for an engineer who takes a strong customer-focused engineering approach. We believe that our customers and their needs should be at the center of every technical decision, and we are relentlessly focused on delivering the best possible product. As a member of a small team, you will be directly responsible for a large variety of highly-important projects. The team works in short sprints and values quick iteration and close collaboration with designers, product managers, and other stakeholders across the company.
The Stack: Our iOS app is built on a hybrid of Swift and Objective-C code, while our Android app is built on a hybrid of Kotlin & Java. We have developed a highly performant photo upload pipeline that runs in the foreground and in the background, so our users' photos can be seamlessly processed. We also have a communication stack built on Bluetooth and WiFi that makes managing our hardware device simple and intuitive for our users. Our web app and the ability to email photos to the frames also provide key connectivity touch points for our customers.
What Excites You About An Opportunity:
• Own projects from the first line of code all the way to production
• Develop new features, fix bugs, and make other improvements to our Android app
• Maintain and improve build systems, testing infrastructure, and QA processes
• Work on our Rails API as needed to support new app features
• Work on our digital picture frames, based on the Android Open Source Project
• Collaborate with designers and product managers to deliver beautiful and functional new features
• Participate in code review on GitHub
• Be responsible for your own weekly tasks through self-organization, communication, and time management
• Participate in daily standup and other team and company meetings
We Are Excited About You Because:
• Have at least 4 years of native Android experience, including at least two years on an app at scale with at least 10,000 monthly active users
• Be ready to work in a hybrid Java and Kotlin codebase
• Have a deep familiarity with Android technologies and trends
• Have experience building world-class UI on the Android platform
• Are comfortable working in a small team and taking ownership over various aspects of the app
• Are focused on user experience and using metrics, research, and feedback to measure success
• Take a detail oriented approach to user interface, including comfort digging into design files
• Work iteratively and think from the customer's perspective
• Are self-motivated and can learn new skills quickly
• Can clearly communicate your decisions and present your work to stakeholders
• Are comfortable working on a distributed team
• Are located in NYC or San Francisco.
Because You Matter: We believe in creating a happy and supportive work environment, so you can both excel at your job and enjoy coming into work each day.
Compensation and Benefits:
At Aura, we believe in creating a happy and supportive work environment so you are set up to succeed in your job and do the best work of your career. We have offices in New York City and San Francisco. Compensation for this position is $170,000 - $220,000, commensurate with experience. We offer the following benefits to all full-time Aura employees based in the U.S.:
• 🏥 Comprehensive health plans - Aura pays 100% of the premium for employees and 50% for families.
• 📈 401(k) with match - Aura fully matches the first 4% of your salary contributed
• 🌯 Lunch and snacks on us every day in our NYC and SF offices
• 💪 $150 monthly fitness allowance - gym, coaching, etc
• 🏝 Flexible time off - and you’re required to take at least 10 days off each year, in addition to all company holidays
• Generous stock option program; begins vesting after 1 year
(Benefits may differ for part-time or international roles.)
Aura Home Inc. All rights reserved, Aura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation Show more details...
via Talent.com
posted_at: 5 days agoschedule_type: Full-time
General Manager - Direct to Consumer
at Aura New York City or Remote TL : DR Aura is a fast-growing family photo sharing platform with a global team of 70+. Online Direct to Consumer is a cornerstone of our business and a key investment area for us in the coming years...
Were looking for a leader with deep experience and passion for all things eCommerce to help us drive the next phase of our companys growth.
You will report directly to our CMO
General Manager - Direct to Consumer
at Aura New York City or Remote TL : DR Aura is a fast-growing family photo sharing platform with a global team of 70+. Online Direct to Consumer is a cornerstone of our business and a key investment area for us in the coming years...
Were looking for a leader with deep experience and passion for all things eCommerce to help us drive the next phase of our companys growth.
You will report directly to our CMO and be responsible for leading the team that drives that engine of our profitability : everything that converts traffic to margin from conversion optimization to fulfillment. Our Story
We were founded by early Twitter software engineers who wanted to take what they knew about social connections and create a way for families to come together around their best memories.
The combination of seamless sharing across a smartphone app and a beautiful digital frame resonated, and Aura is now used by millions of families.
People love our product it connects them with their loved ones and makes them smile. Wirecutter calls us the best digital picture frame, and we're now available in thousands of leading retail stores across North America and Europe.
General Manager - Direct to Consumer
Aura is seeking a dynamic leader to serve as General Manager - Direct to Consumer and head all DTC business and operations for North America.
This role will set the vision and roadmap to achieve significant growth in Auras direct to consumer business. They will write Auras playbook for how we thrive in digital landscapes and set the strategy for how we achieve our ambitious goals.
As the General Manager - DTC, youll lead the ecommerce and web development teams within Aura. You will be responsible for developing the strategic framework, sales forecasting, budget planning and vendor management to drive Auras growth.
The ideal candidate is both business minded and consumer obsessed.
While New York City candidates are preferred, remote work is possible for the right candidate, provided you can work East Coast hours and can travel to New York as needed for team collaboration.
What youll do
• Set vision and roadmap for ambitious DTC growth at Aura, including forecasting, setting revenue targets, and digital product development to support plans.
• Manage eCommerce P&L across auraframes.com and Amazon business and lead the teams that deliver on revenue across channels.
• Work closely with the Marketing team to build paid media plans that drive customer acquisition.
• Own relationships with business partners and vendors essential for Aura DTC operations including 3PL providers, Amazon and others.
• Ensure all 3rd parties to the Aura DTC ecosystem deliver to their contracted service levels.
• Innovate and create new ways to drive the business and create deeper connections with customers.
• Understand and recommend best-in-class site functionality based on competitive analysis and iterative testing of site experiences.
• Build and support high-performance teams to achieve ambitious targets. Have a thoughtful point of view on organizational development in a high-growth environment.
• Collaborate with the retail sales team to plan cross-channel promotions.
Key Qualifications
• 6+ years experience overseeing extensive growth of a DTC brand, with 3+ years of team leadership.
• Strong people leader with a demonstrated ability to build high-performance teams, hire great talent, and foster a positive team culture where people can grow.
• Deep expertise in DTC ecommerce platforms and Amazon required.
• Experience with data-driven decision making, user testing and analytics (Google Analytics, Google Optimize) required.
• Experience leading or working closely with technical teams.
• Previous P&L responsibility, sharp analytical skills and ability to deep dive into numbers quickly, savvy financial acumen, and confident, nimble forecasting expertise in an ever-changing landscape.
• Inspiring leadership skills with the ability to drive cross-functional initiatives to success and motivate teams to contribute their best work.
• Strong communicator who can use data to tell a compelling story to diverse sets of stakeholders from junior individual contributors to senior leaders.
• Entrepreneurial e nthusiasm to build and continually improve systems and processes in a rapid growth environment, impacting not just revenue growth but also how Aura does business.
• Experience optimizing DTC in multiple geographies and working closely with territory leaders on managing localized websites.
Last updated : 2024-03-17 Show more details...
at Aura New York City or Remote TL : DR Aura is a fast-growing family photo sharing platform with a global team of 70+. Online Direct to Consumer is a cornerstone of our business and a key investment area for us in the coming years...
Were looking for a leader with deep experience and passion for all things eCommerce to help us drive the next phase of our companys growth.
You will report directly to our CMO and be responsible for leading the team that drives that engine of our profitability : everything that converts traffic to margin from conversion optimization to fulfillment. Our Story
We were founded by early Twitter software engineers who wanted to take what they knew about social connections and create a way for families to come together around their best memories.
The combination of seamless sharing across a smartphone app and a beautiful digital frame resonated, and Aura is now used by millions of families.
People love our product it connects them with their loved ones and makes them smile. Wirecutter calls us the best digital picture frame, and we're now available in thousands of leading retail stores across North America and Europe.
General Manager - Direct to Consumer
Aura is seeking a dynamic leader to serve as General Manager - Direct to Consumer and head all DTC business and operations for North America.
This role will set the vision and roadmap to achieve significant growth in Auras direct to consumer business. They will write Auras playbook for how we thrive in digital landscapes and set the strategy for how we achieve our ambitious goals.
As the General Manager - DTC, youll lead the ecommerce and web development teams within Aura. You will be responsible for developing the strategic framework, sales forecasting, budget planning and vendor management to drive Auras growth.
The ideal candidate is both business minded and consumer obsessed.
While New York City candidates are preferred, remote work is possible for the right candidate, provided you can work East Coast hours and can travel to New York as needed for team collaboration.
What youll do
• Set vision and roadmap for ambitious DTC growth at Aura, including forecasting, setting revenue targets, and digital product development to support plans.
• Manage eCommerce P&L across auraframes.com and Amazon business and lead the teams that deliver on revenue across channels.
• Work closely with the Marketing team to build paid media plans that drive customer acquisition.
• Own relationships with business partners and vendors essential for Aura DTC operations including 3PL providers, Amazon and others.
• Ensure all 3rd parties to the Aura DTC ecosystem deliver to their contracted service levels.
• Innovate and create new ways to drive the business and create deeper connections with customers.
• Understand and recommend best-in-class site functionality based on competitive analysis and iterative testing of site experiences.
• Build and support high-performance teams to achieve ambitious targets. Have a thoughtful point of view on organizational development in a high-growth environment.
• Collaborate with the retail sales team to plan cross-channel promotions.
Key Qualifications
• 6+ years experience overseeing extensive growth of a DTC brand, with 3+ years of team leadership.
• Strong people leader with a demonstrated ability to build high-performance teams, hire great talent, and foster a positive team culture where people can grow.
• Deep expertise in DTC ecommerce platforms and Amazon required.
• Experience with data-driven decision making, user testing and analytics (Google Analytics, Google Optimize) required.
• Experience leading or working closely with technical teams.
• Previous P&L responsibility, sharp analytical skills and ability to deep dive into numbers quickly, savvy financial acumen, and confident, nimble forecasting expertise in an ever-changing landscape.
• Inspiring leadership skills with the ability to drive cross-functional initiatives to success and motivate teams to contribute their best work.
• Strong communicator who can use data to tell a compelling story to diverse sets of stakeholders from junior individual contributors to senior leaders.
• Entrepreneurial e nthusiasm to build and continually improve systems and processes in a rapid growth environment, impacting not just revenue growth but also how Aura does business.
• Experience optimizing DTC in multiple geographies and working closely with territory leaders on managing localized websites.
Last updated : 2024-03-17 Show more details...
via Aura Frames
schedule_type: Full-time and Part-time
WHAT WE DO
Aura connects people around the world through a brilliant photo sharing experience. Snap, share and display pictures through our easy-to-use app and beautifully designed WiFi frame. Aura is a high-end, handcrafted product with a superior quality display and unrivaled smart features. Aura launched online in 2016 and the “best digital photo frame” named by Wirecutter, Wired, Oprah’s... Favorite Things and more. The frames are sold
WHAT WE DO
Aura connects people around the world through a brilliant photo sharing experience. Snap, share and display pictures through our easy-to-use app and beautifully designed WiFi frame. Aura is a high-end, handcrafted product with a superior quality display and unrivaled smart features. Aura launched online in 2016 and the “best digital photo frame” named by Wirecutter, Wired, Oprah’s... Favorite Things and more. The frames are sold online and in retail stores in the US, Canada, UK, France, and Germany.
WHO WE ARE
Founded by two early Twitter scientists, Aura is a software company focused on creating products that deliver happiness daily. Technology and innovation are at the core of every decision we make. We’re on a mission to create a new kind of social network, and we’ve started with a digital frame which gets memories off your phone and into your life.
Your role: Senior Copywriter
Aura is seeking a Senior Copywriter to join our growing marketing team. We’re looking for someone with creative imagination, a smart writing style, and an editor’s eye. The ideal candidate will be organized, be able to brainstorm big ideas, own brand persona and narrative from end to end, as well as execute creatively. Informed by consumer and product insights, our Senior Copywriter will collaborate and support Aura’s product, marketing, and creative teams and contribute to the evolution of our brand voice across product launches, digital product, marketing channels, retail, physical experiences, and packaging.
You will continuously work cross-functionally to build a cohesive voice and brand personality that resonates throughout all things Aura, aligning with both creative and marketing teams. This role is agile and collaborative as the day-to-day will always look different depending on the season and current campaign.
What You’ll Do
• Oversee and write all copy across all platforms and channels, including marketing, product, website, email and retail – managing and prioritizing the copy workflow and ensuring consistency, brand voice, and best practices for each
• Support product naming and help craft product positioning across packaging and online channels, collaborating with the product development team and product marketing to support launches
• Work closely with the marketing team to test new copy and advertising ideas on an ongoing basis across channels (e.g. email, social, search, e-comm), learning what performs well and continuously optimizing
• Champion brand voice and collaborate across the organization to ensure all copy across all departments is representative of the brand
• Lead all translation workflows for international collateral and communications design
Key Qualifications
• 5 to 8+ years of copywriting/content experience; e-commerce experience preferred
• Expert at developing an overarching and cohesive brand voice and standardizing tenets of communication
• Accomplished at developing brand best practices for end-to-end copy strategy
• Understanding of owned, earned, and paid marketing channels
• Ability to act fast and in real-time, testing, learning, and iterating quickly
• A proactive and collaborative approach; you love working with people and people love working with you
• Have a portfolio of successfully launched work demonstrating strategic, conceptual, and creative thinking.
• Comfortable working effectively and efficiently with a wide range of internal departments
• Direct-to-consumer E-commerce experience a big plus, but not required
• Hybrid role based in either New York City, San Francisco or Santa Barbara
Because You Matter:
We believe in creating a happy and supportive work environment, so you can both excel at your job and actually enjoy coming into work each day. Compensation for this role will be in the $100k - $135k range based on experience.
For full-time, US-based employees. Benefits may differ for part-time or international roles.
• 🏥 Comprehensive health plans - Aura pays 100% of the premium for employees and 50% for families.
• 📈 401(k) with match - Aura fully matches the first 4% of your salary contributed
• 🌯 Lunch and snacks available everyday in the office (NY & SF)
• 💪 $150 monthly fitness allowance - gym, coaching, etc
• 🏝 Generous time off - and you’re required to take at least 10 days off each year
Aura Home Inc. All rights reserved, Aura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation Show more details...
Aura connects people around the world through a brilliant photo sharing experience. Snap, share and display pictures through our easy-to-use app and beautifully designed WiFi frame. Aura is a high-end, handcrafted product with a superior quality display and unrivaled smart features. Aura launched online in 2016 and the “best digital photo frame” named by Wirecutter, Wired, Oprah’s... Favorite Things and more. The frames are sold online and in retail stores in the US, Canada, UK, France, and Germany.
WHO WE ARE
Founded by two early Twitter scientists, Aura is a software company focused on creating products that deliver happiness daily. Technology and innovation are at the core of every decision we make. We’re on a mission to create a new kind of social network, and we’ve started with a digital frame which gets memories off your phone and into your life.
Your role: Senior Copywriter
Aura is seeking a Senior Copywriter to join our growing marketing team. We’re looking for someone with creative imagination, a smart writing style, and an editor’s eye. The ideal candidate will be organized, be able to brainstorm big ideas, own brand persona and narrative from end to end, as well as execute creatively. Informed by consumer and product insights, our Senior Copywriter will collaborate and support Aura’s product, marketing, and creative teams and contribute to the evolution of our brand voice across product launches, digital product, marketing channels, retail, physical experiences, and packaging.
You will continuously work cross-functionally to build a cohesive voice and brand personality that resonates throughout all things Aura, aligning with both creative and marketing teams. This role is agile and collaborative as the day-to-day will always look different depending on the season and current campaign.
What You’ll Do
• Oversee and write all copy across all platforms and channels, including marketing, product, website, email and retail – managing and prioritizing the copy workflow and ensuring consistency, brand voice, and best practices for each
• Support product naming and help craft product positioning across packaging and online channels, collaborating with the product development team and product marketing to support launches
• Work closely with the marketing team to test new copy and advertising ideas on an ongoing basis across channels (e.g. email, social, search, e-comm), learning what performs well and continuously optimizing
• Champion brand voice and collaborate across the organization to ensure all copy across all departments is representative of the brand
• Lead all translation workflows for international collateral and communications design
Key Qualifications
• 5 to 8+ years of copywriting/content experience; e-commerce experience preferred
• Expert at developing an overarching and cohesive brand voice and standardizing tenets of communication
• Accomplished at developing brand best practices for end-to-end copy strategy
• Understanding of owned, earned, and paid marketing channels
• Ability to act fast and in real-time, testing, learning, and iterating quickly
• A proactive and collaborative approach; you love working with people and people love working with you
• Have a portfolio of successfully launched work demonstrating strategic, conceptual, and creative thinking.
• Comfortable working effectively and efficiently with a wide range of internal departments
• Direct-to-consumer E-commerce experience a big plus, but not required
• Hybrid role based in either New York City, San Francisco or Santa Barbara
Because You Matter:
We believe in creating a happy and supportive work environment, so you can both excel at your job and actually enjoy coming into work each day. Compensation for this role will be in the $100k - $135k range based on experience.
For full-time, US-based employees. Benefits may differ for part-time or international roles.
• 🏥 Comprehensive health plans - Aura pays 100% of the premium for employees and 50% for families.
• 📈 401(k) with match - Aura fully matches the first 4% of your salary contributed
• 🌯 Lunch and snacks available everyday in the office (NY & SF)
• 💪 $150 monthly fitness allowance - gym, coaching, etc
• 🏝 Generous time off - and you’re required to take at least 10 days off each year
Aura Home Inc. All rights reserved, Aura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation Show more details...
via Aura Frames
schedule_type: Full-time
Aura is a hiring an experienced Director of Logistics & Fulfillment to join our small, but mighty, team.
• Manage Aura’s logistics and fulfillment operation globally, including operations in the US, Canada, UK, and EU.
• Collaborate with and influence key stakeholders to identify, align, and execute strategic plans that deliver efficiency targets through standardized logistics and fulfillment... processes and technology.
• Drive excellence
Aura is a hiring an experienced Director of Logistics & Fulfillment to join our small, but mighty, team.
• Manage Aura’s logistics and fulfillment operation globally, including operations in the US, Canada, UK, and EU.
• Collaborate with and influence key stakeholders to identify, align, and execute strategic plans that deliver efficiency targets through standardized logistics and fulfillment... processes and technology.
• Drive excellence in performance and pricing and lead experts in freight forwarding, import-export compliance, 3PL, warehousing system implementation and outbound fulfillment.
• Manage the budget for distribution centers, monitor key cost performance indicators, and formulate strategies to ensure the lowest total cost while mitigating risk and optimizing performance.
• Participate in global ERP enhancements, including the development and implementation of industry best practices for warehousing and logistics automation.
• "Future-proof" our logistics footprint, enabling us to scale and meet the needs of the business
• Build the international expansion of our supply chain - from developing the strategy to sourcing, evaluating, and negotiating with various vendors and 3PLs to implementation
• Implement and monitor dashboards and reporting systems to track key order and fulfillment KPIs, and leverage data-driven insights to optimize processes and reduce costs
• Spearhead initiatives to continuously innovate and improve our logistics processes and strategies, keeping pace with industry trends and advancements
• Collaborate closely with internal production, sales, finance, engineering, and customer experience teams to ensure timely fulfillment of orders and project manage the launch of key initiatives
• Coach team of direct reports and continue to build our logistics team to create and implement a world class Supply Chain operation
Requirements
You are a data-driven and tech-savvy supply chain leader with a laser focus on unit economics and a relentless drive for innovation. Your commitment to excellence is evident through your execution of ambitious ideas, and you thrive in a fast-paced environment. You are highly organized, excel at synthesizing complex information and structuring and executing innovative supply chain strategies. Most importantly, you have an incredible energy that you cannot wait to apply to our supply chain challenges.
• 12+ years of experience in inbound logistics, distribution and outbound fulfillment in the e-commerce and wholesale industry - strong preference for high volume consumer product experience.
• Extensive experience managing supply chain operations in a global environment, with a deep understanding of cultural and regulatory differences.
• Proven track record of developing and implementing supply chain strategies that drive business results.
• Deep working knowledge and expertise with supply chain technologies, including ERP systems and data analytics. NetSuite experience is a big plus.
• Excellent leadership, communication, and interpersonal skills, with the ability to work effectively with teams across multiple locations and functions. Conversational Mandarin Chinese is a big plus.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex supply chain-related issues.
• Extremely detail oriented and well organized - strong collaborator, communicator and negotiator
• Prior leadership and management experience is required, demonstrating a clear record of success in building industry-leading teams that can execute in a fast-paced, dynamic environment.
• Proven track record of managing complex programs across multiple teams from inceptions through completion.
• High energy, focused tenacity, sense of humor, desire to eliminate ambiguity and focus on transparency.
Perks & Benefits
We believe in creating a happy and supportive work environment, so you can both excel at your job and actually enjoy coming into work each day. We have offices in New York City and San Francisco. We offer the following perks to all full-time Aura employees based in the US:
💰 Competitive compensation including 401(k); we fully match the first 4% of contributions
🤒 Comprehensive health plans; we pay 100% of the premium for employees and 50% for families
📈 Generous stock option program; begins vesting after 1 year
🌴 Flexible time off; and you’re required to take at least 10 days in addition to holidays
💪 $150 monthly fitness allowance; gym, coaching, etc
🌯 Lunch and snacks everyday in our NYC and SF offices
Compensation: $130,000 - $160,000, commensurate with experience Show more details...
• Manage Aura’s logistics and fulfillment operation globally, including operations in the US, Canada, UK, and EU.
• Collaborate with and influence key stakeholders to identify, align, and execute strategic plans that deliver efficiency targets through standardized logistics and fulfillment... processes and technology.
• Drive excellence in performance and pricing and lead experts in freight forwarding, import-export compliance, 3PL, warehousing system implementation and outbound fulfillment.
• Manage the budget for distribution centers, monitor key cost performance indicators, and formulate strategies to ensure the lowest total cost while mitigating risk and optimizing performance.
• Participate in global ERP enhancements, including the development and implementation of industry best practices for warehousing and logistics automation.
• "Future-proof" our logistics footprint, enabling us to scale and meet the needs of the business
• Build the international expansion of our supply chain - from developing the strategy to sourcing, evaluating, and negotiating with various vendors and 3PLs to implementation
• Implement and monitor dashboards and reporting systems to track key order and fulfillment KPIs, and leverage data-driven insights to optimize processes and reduce costs
• Spearhead initiatives to continuously innovate and improve our logistics processes and strategies, keeping pace with industry trends and advancements
• Collaborate closely with internal production, sales, finance, engineering, and customer experience teams to ensure timely fulfillment of orders and project manage the launch of key initiatives
• Coach team of direct reports and continue to build our logistics team to create and implement a world class Supply Chain operation
Requirements
You are a data-driven and tech-savvy supply chain leader with a laser focus on unit economics and a relentless drive for innovation. Your commitment to excellence is evident through your execution of ambitious ideas, and you thrive in a fast-paced environment. You are highly organized, excel at synthesizing complex information and structuring and executing innovative supply chain strategies. Most importantly, you have an incredible energy that you cannot wait to apply to our supply chain challenges.
• 12+ years of experience in inbound logistics, distribution and outbound fulfillment in the e-commerce and wholesale industry - strong preference for high volume consumer product experience.
• Extensive experience managing supply chain operations in a global environment, with a deep understanding of cultural and regulatory differences.
• Proven track record of developing and implementing supply chain strategies that drive business results.
• Deep working knowledge and expertise with supply chain technologies, including ERP systems and data analytics. NetSuite experience is a big plus.
• Excellent leadership, communication, and interpersonal skills, with the ability to work effectively with teams across multiple locations and functions. Conversational Mandarin Chinese is a big plus.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex supply chain-related issues.
• Extremely detail oriented and well organized - strong collaborator, communicator and negotiator
• Prior leadership and management experience is required, demonstrating a clear record of success in building industry-leading teams that can execute in a fast-paced, dynamic environment.
• Proven track record of managing complex programs across multiple teams from inceptions through completion.
• High energy, focused tenacity, sense of humor, desire to eliminate ambiguity and focus on transparency.
Perks & Benefits
We believe in creating a happy and supportive work environment, so you can both excel at your job and actually enjoy coming into work each day. We have offices in New York City and San Francisco. We offer the following perks to all full-time Aura employees based in the US:
💰 Competitive compensation including 401(k); we fully match the first 4% of contributions
🤒 Comprehensive health plans; we pay 100% of the premium for employees and 50% for families
📈 Generous stock option program; begins vesting after 1 year
🌴 Flexible time off; and you’re required to take at least 10 days in addition to holidays
💪 $150 monthly fitness allowance; gym, coaching, etc
🌯 Lunch and snacks everyday in our NYC and SF offices
Compensation: $130,000 - $160,000, commensurate with experience Show more details...
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