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Most recent job postings at Axis Bank
via Jobilize
posted_at: 4 days agoschedule_type: Full-time
About Branch Banking:
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy.
Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank's customer engagement strategy across products and servicesAbout the Role...
As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing
About Branch Banking:
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy.
Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank's customer engagement strategy across products and servicesAbout the Role...
As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank's products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits.
They will be required to use their communication skills to add new customers and Cross Sell of Bank products.
As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer.
BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure.
BROs may also be posted as teller as per organization's requirements for processing cash transactions of customers.
BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possibleKey ResponsibilitiesOffering solutions and Cross selling Bank's retail banking and third party products as per assigned budgets.
(Eg.
Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently.
Generating referrals and leads of new customers for sale of bank's products.
Promoting bank's products by taking part in marketing activities and customer visits outside the branch.
Contact existing customers for bringing in more deposits and cross selling of bank's products.
Timely and accurate processing of customer transactions and requests.
Handle customer queries and provide correct solutions to ensure there are no customer complaints.
Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time.
Ensure that all audit requirements of the bank are met optimum audit rating.
Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time.
Daily entry of interaction with customers in bank's CRM system.
Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to timeQualifications:
Optimal qualification for success on the job is:
Graduation/ Post-Graduation from a recognized instituteRole Proficiencies:
For successful execution of the job, the candidate should possess the following:
Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills#ComeAsYouAre "We are dil se open.
Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Associated topics:
client, collection analyst, loan originator, loan review, loan underwriter, mortgage servicing officer, mortgage underwriter, officer, personal banker ii, personal banker iii Show more details...
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy.
Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank's customer engagement strategy across products and servicesAbout the Role...
As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank's products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits.
They will be required to use their communication skills to add new customers and Cross Sell of Bank products.
As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer.
BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure.
BROs may also be posted as teller as per organization's requirements for processing cash transactions of customers.
BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possibleKey ResponsibilitiesOffering solutions and Cross selling Bank's retail banking and third party products as per assigned budgets.
(Eg.
Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently.
Generating referrals and leads of new customers for sale of bank's products.
Promoting bank's products by taking part in marketing activities and customer visits outside the branch.
Contact existing customers for bringing in more deposits and cross selling of bank's products.
Timely and accurate processing of customer transactions and requests.
Handle customer queries and provide correct solutions to ensure there are no customer complaints.
Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time.
Ensure that all audit requirements of the bank are met optimum audit rating.
Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time.
Daily entry of interaction with customers in bank's CRM system.
Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to timeQualifications:
Optimal qualification for success on the job is:
Graduation/ Post-Graduation from a recognized instituteRole Proficiencies:
For successful execution of the job, the candidate should possess the following:
Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills#ComeAsYouAre "We are dil se open.
Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Associated topics:
client, collection analyst, loan originator, loan review, loan underwriter, mortgage servicing officer, mortgage underwriter, officer, personal banker ii, personal banker iii Show more details...
via CareerBuilder
posted_at: 4 days agoschedule_type: Full-time
Role: Reporting Analyst
Department: Business Intelligence Unit...
About Business Intelligence Unit: The Business Intelligence Unit is a high profile team with a mandate to drive data based decisions within the bank. Reporting in to Head Banking Operations and Transformation, this department works with all businesses of the bank including retail, small business and corporate to drive analytics. In terms of functions, the department has teams focused
Role: Reporting Analyst
Department: Business Intelligence Unit...
About Business Intelligence Unit: The Business Intelligence Unit is a high profile team with a mandate to drive data based decisions within the bank. Reporting in to Head Banking Operations and Transformation, this department works with all businesses of the bank including retail, small business and corporate to drive analytics. In terms of functions, the department has teams focused on all aspects of analytics for the bank including risk analytics, financial crime analytics, business and marketing analytics, building predictive scores, data engineering and business reporting.
About the Role: The Reporting Analyst is a part of the Corporate Business reporting team focusing on development of Corporate MIS and Dashboards.
Key Responsibilities:
Responsible for the development of insightful business reports or dashboards which will help the business to drive the Business effectively.
Responsible for the development of product or resource level MISs to review the performance.
Report automation and creation of reporting data mart for smart reporting solution.
Pro-actively work with the product/business sales team to attain common reporting goals
Qualifications:
Optimal qualification for success on the job is:
Advanced degree (master's or above) in a quantitative subject such as Engineering, Mathematics, Operations Research, Statistics, Economics or Finance.
Should have experience on SAS or PL/SQL.
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
Regular synthesis, reporting, Dashboard and insight driven approach for the bank's products/Business numbers.
Strong data handling, interpretive and problem-solving skills with the ability to process large volume of transaction level data and efficiently derive actionable results.
Having a 'results oriented' attitude with 'go get it done' skill
Good management skills while working with both internal and external partner.
#ComeAsYouAre 'We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply Show more details...
Department: Business Intelligence Unit...
About Business Intelligence Unit: The Business Intelligence Unit is a high profile team with a mandate to drive data based decisions within the bank. Reporting in to Head Banking Operations and Transformation, this department works with all businesses of the bank including retail, small business and corporate to drive analytics. In terms of functions, the department has teams focused on all aspects of analytics for the bank including risk analytics, financial crime analytics, business and marketing analytics, building predictive scores, data engineering and business reporting.
About the Role: The Reporting Analyst is a part of the Corporate Business reporting team focusing on development of Corporate MIS and Dashboards.
Key Responsibilities:
Responsible for the development of insightful business reports or dashboards which will help the business to drive the Business effectively.
Responsible for the development of product or resource level MISs to review the performance.
Report automation and creation of reporting data mart for smart reporting solution.
Pro-actively work with the product/business sales team to attain common reporting goals
Qualifications:
Optimal qualification for success on the job is:
Advanced degree (master's or above) in a quantitative subject such as Engineering, Mathematics, Operations Research, Statistics, Economics or Finance.
Should have experience on SAS or PL/SQL.
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
Regular synthesis, reporting, Dashboard and insight driven approach for the bank's products/Business numbers.
Strong data handling, interpretive and problem-solving skills with the ability to process large volume of transaction level data and efficiently derive actionable results.
Having a 'results oriented' attitude with 'go get it done' skill
Good management skills while working with both internal and external partner.
#ComeAsYouAre 'We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply Show more details...
via DirectlyApply
posted_at: 12 days agoschedule_type: Full-time
About Commercial Banking Group
The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products & solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc...
About the Role
The Relationship Manager will be responsible for nurturing corporate client
About Commercial Banking Group
The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products & solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc...
About the Role
The Relationship Manager will be responsible for nurturing corporate client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The centre of all client engagements will be to ensure superior customer experience.
Key Responsibilities
• Acquire new to bank SME customers by providing corporate banking solutions while maintaining high service standards
• Maintain complete customer profile including the risk profile, demographics and assets in the bank
• Enrich relationships and garner higher wallet share through customer engagement activities and increase customer stickiness by offering corporate banking products like Tax payment, Internet Banking, trade products, CMS etc.
• Deepen the existing relationships by providing them Corporate solutions like Trade & Forex, CMS & SME Loans
• Identify potential customers who can be sold tailored products to enhance product penetration
• Acquire new customers by converting referral leads
• Achieve targets as assigned by the organization on a monthly basis
• Record and track all engagement activities through the CRM system
• Coordinate with Service Team to resolve any issue raised by the client
• Comply with KYC/SEBI rules, regulations, and legislation governing the Bank
Qualifications
Optimal qualification for success on the job is
• Graduate/ Post-Graduate from a recognized institute
• Experience in Business Banking, Treasury and Foreign exchange field is preferred
Role Proficiencies
For successful execution of the job, the candidate should possess the following
• Knowledge of banking products and services
• Ability to manage complex client situations
• Good communication (both verbal and written) skill in both English and the local language
• Ability to handle pressure and meet deadlines
• Good networking and relationship building skills Show more details...
The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products & solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc...
About the Role
The Relationship Manager will be responsible for nurturing corporate client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The centre of all client engagements will be to ensure superior customer experience.
Key Responsibilities
• Acquire new to bank SME customers by providing corporate banking solutions while maintaining high service standards
• Maintain complete customer profile including the risk profile, demographics and assets in the bank
• Enrich relationships and garner higher wallet share through customer engagement activities and increase customer stickiness by offering corporate banking products like Tax payment, Internet Banking, trade products, CMS etc.
• Deepen the existing relationships by providing them Corporate solutions like Trade & Forex, CMS & SME Loans
• Identify potential customers who can be sold tailored products to enhance product penetration
• Acquire new customers by converting referral leads
• Achieve targets as assigned by the organization on a monthly basis
• Record and track all engagement activities through the CRM system
• Coordinate with Service Team to resolve any issue raised by the client
• Comply with KYC/SEBI rules, regulations, and legislation governing the Bank
Qualifications
Optimal qualification for success on the job is
• Graduate/ Post-Graduate from a recognized institute
• Experience in Business Banking, Treasury and Foreign exchange field is preferred
Role Proficiencies
For successful execution of the job, the candidate should possess the following
• Knowledge of banking products and services
• Ability to manage complex client situations
• Good communication (both verbal and written) skill in both English and the local language
• Ability to handle pressure and meet deadlines
• Good networking and relationship building skills Show more details...
via Oklahoma Jobs - Tarta.ai
posted_at: 24 days agoschedule_type: Full-time
About Liability Sales:
The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank...
About the Role:
Officer Sales are a part of the Bank's front line sales
About Liability Sales:
The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank...
About the Role:
Officer Sales are a part of the Bank's front line sales force whose primary responsibility is to get new corporate salary accounts for the bank and explore new business opportunities. They are responsible for selling products and services to the employees working with corporates and having salaried relationship with us on the basis of their needs. They are also responsible for customer mapping and handling queries to ensure customer satisfaction.
Key Responsibilities
• Identify sales opportunities for corporate salary accounts by building new relationships with corporates
• Manage business relations with existing corporate customers to increase the depth of existing relationships
• Achieve sales targets as assigned by the organization on a monthly basis
• Conduct market enhancement activities within the corporates to enhance the business
• Record and track all engagement activities through the CRM system
• Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry
Qualifications:
Optimal qualification for success on the job is:
• Graduation from a recognized institute
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
• Good communication (both verbal and written) skill in both English and the local language
• Excellent lead generation and conversion skill
• Ability to handle pressure and meet deadlines
• Ability to work successfully as a part of a team
• High sales orientation to meet the sales targets consistently Show more details...
The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank...
About the Role:
Officer Sales are a part of the Bank's front line sales force whose primary responsibility is to get new corporate salary accounts for the bank and explore new business opportunities. They are responsible for selling products and services to the employees working with corporates and having salaried relationship with us on the basis of their needs. They are also responsible for customer mapping and handling queries to ensure customer satisfaction.
Key Responsibilities
• Identify sales opportunities for corporate salary accounts by building new relationships with corporates
• Manage business relations with existing corporate customers to increase the depth of existing relationships
• Achieve sales targets as assigned by the organization on a monthly basis
• Conduct market enhancement activities within the corporates to enhance the business
• Record and track all engagement activities through the CRM system
• Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry
Qualifications:
Optimal qualification for success on the job is:
• Graduation from a recognized institute
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
• Good communication (both verbal and written) skill in both English and the local language
• Excellent lead generation and conversion skill
• Ability to handle pressure and meet deadlines
• Ability to work successfully as a part of a team
• High sales orientation to meet the sales targets consistently Show more details...
via Oklahoma Jobs - Tarta.ai
posted_at: 18 days agoschedule_type: Full-time
About Commercial Banking Group:
The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products & solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc...
About the Role:
The Relationship Manager will be responsible for nurturing corporate client
About Commercial Banking Group:
The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products & solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc...
About the Role:
The Relationship Manager will be responsible for nurturing corporate client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The centre of all client engagements will be to ensure superior customer experience.
Key Responsibilities
• Acquire new to bank SME customers by providing corporate banking solutions while maintaining high service standards
• Maintain complete customer profile including the risk profile, demographics and assets in the bank
• Enrich relationships and garner higher wallet share through customer engagement activities and increase customer stickiness by offering corporate banking products like Tax payment, Internet Banking, trade products, CMS etc.
• Deepen the existing relationships by providing them Corporate solutions like Trade & Forex, CMS & SME Loans
• Identify potential customers who can be sold tailored products to enhance product penetration
• Acquire new customers by converting referral leads
• Achieve targets as assigned by the organization on a monthly basis
• Record and track all engagement activities through the CRM system
• Coordinate with Service Team to resolve any issue raised by the client
• Comply with KYC/SEBI rules, regulations, and legislation governing the Bank
Qualifications:
Optimal qualification for success on the job is:
• Graduate/ Post-Graduate from a recognized institute
• Experience in Business Banking, Treasury and Foreign exchange field is preferred
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
• Knowledge of banking products and services
• Ability to manage complex client situations
• Good communication (both verbal and written) skill in both English and the local language
• Ability to handle pressure and meet deadlines
• Good networking and relationship building skills Show more details...
The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products & solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc...
About the Role:
The Relationship Manager will be responsible for nurturing corporate client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The centre of all client engagements will be to ensure superior customer experience.
Key Responsibilities
• Acquire new to bank SME customers by providing corporate banking solutions while maintaining high service standards
• Maintain complete customer profile including the risk profile, demographics and assets in the bank
• Enrich relationships and garner higher wallet share through customer engagement activities and increase customer stickiness by offering corporate banking products like Tax payment, Internet Banking, trade products, CMS etc.
• Deepen the existing relationships by providing them Corporate solutions like Trade & Forex, CMS & SME Loans
• Identify potential customers who can be sold tailored products to enhance product penetration
• Acquire new customers by converting referral leads
• Achieve targets as assigned by the organization on a monthly basis
• Record and track all engagement activities through the CRM system
• Coordinate with Service Team to resolve any issue raised by the client
• Comply with KYC/SEBI rules, regulations, and legislation governing the Bank
Qualifications:
Optimal qualification for success on the job is:
• Graduate/ Post-Graduate from a recognized institute
• Experience in Business Banking, Treasury and Foreign exchange field is preferred
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
• Knowledge of banking products and services
• Ability to manage complex client situations
• Good communication (both verbal and written) skill in both English and the local language
• Ability to handle pressure and meet deadlines
• Good networking and relationship building skills Show more details...
via Talent.com
posted_at: 7 days agoschedule_type: Full-time
• As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits.
• They will be required to use their communication skills to add new... customers and Cross Sell of Bank products.
• As part
• As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits.
• They will be required to use their communication skills to add new... customers and Cross Sell of Bank products.
• As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer.
• BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure.
• BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers.
• BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible
Key Responsibilities
• Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.)
• Achieve Business budgets as assigned by the organization on a monthly basis consistently.
• Generating referrals and leads of new customers for sale of bank’s products.
• Promoting bank’s products by taking part in marketing activities and customer visits outside the branch.
• Contact existing customers for bringing in more deposits and cross selling of bank’s products.
• Timely and accurate processing of customer transactions and requests.
• Handle customer queries and provide correct solutions to ensure there are no customer complaints.
• Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time.
• Ensure that all audit requirements of the bank are met optimum audit rating.
• Complete all mandatory certifications required for the role (EUIN, SP Certification etc.)
• Complete all learning activities / trainings conducted by the bank from time to time.
• Daily entry of interaction with customers in bank’s CRM system.
• Participate and follow all initiatives / Campaigns / Drives that are undertaken by the bank from time to time
Qualifications :
Optimal qualification for success on the job is :
Graduation / Post-Graduation from a recognized institute
Role Proficiencies :
For successful execution of the job, the candidate should possess the following :
• Knowledge of banking regulations and norms
• Maintain a high level of knowledge of banking products and services
• Good communication (both verbal and written) skill in both English and the local language
• Ability to handle pressure and meet deadlines
Last updated : 2023-02-21 Show more details...
• They will be required to use their communication skills to add new... customers and Cross Sell of Bank products.
• As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer.
• BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure.
• BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers.
• BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible
Key Responsibilities
• Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.)
• Achieve Business budgets as assigned by the organization on a monthly basis consistently.
• Generating referrals and leads of new customers for sale of bank’s products.
• Promoting bank’s products by taking part in marketing activities and customer visits outside the branch.
• Contact existing customers for bringing in more deposits and cross selling of bank’s products.
• Timely and accurate processing of customer transactions and requests.
• Handle customer queries and provide correct solutions to ensure there are no customer complaints.
• Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time.
• Ensure that all audit requirements of the bank are met optimum audit rating.
• Complete all mandatory certifications required for the role (EUIN, SP Certification etc.)
• Complete all learning activities / trainings conducted by the bank from time to time.
• Daily entry of interaction with customers in bank’s CRM system.
• Participate and follow all initiatives / Campaigns / Drives that are undertaken by the bank from time to time
Qualifications :
Optimal qualification for success on the job is :
Graduation / Post-Graduation from a recognized institute
Role Proficiencies :
For successful execution of the job, the candidate should possess the following :
• Knowledge of banking regulations and norms
• Maintain a high level of knowledge of banking products and services
• Good communication (both verbal and written) skill in both English and the local language
• Ability to handle pressure and meet deadlines
Last updated : 2023-02-21 Show more details...
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