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Ba.com is the official website of British Airways, one of the leading airlines in the world. The website serves as a comprehensive platform providing customers with access to various services and information related to flights, travel planning, and more. Users can book flights, hotels, and car rentals, manage their bookings, check flight status, and explore holiday packages. Ba.com offers a user-friendly interface, ensuring a seamless experience for customers. Additionally, it provides valuable travel tips, destination guides, and updates on the airline's loyalty program, allowing users to make the most of their travel experience.
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EncryptedSite is Encrypted
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CountryHosted in United Kingdom
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CityHounslow, Hounslow
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Latitude\Longitude51.476 / -0.4133 Google Map
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Traffic rank#21,324 Site Rank
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Site age30 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#21,324
#21,324
Site age
30 yrs
30 yrs
Location
United Kingdom
United Kingdom
Popular Questions for ba
Newest job postings for ba
via LiveHire
schedule_type: Part-timesalary: 22 an hour
Find out how you can become part of our exemplary customer service team. A team focused on delivering the very best of hospitality, creating memorable journeys for customers, as the face of British Airways.
The work of an Associate Customer Experience Agent shall consist of all necessary actions to deliver for the customer at the first point of contact. It includes the following...
Customer Service – Where required, handling inbound, outbound,
Find out how you can become part of our exemplary customer service team. A team focused on delivering the very best of hospitality, creating memorable journeys for customers, as the face of British Airways.
The work of an Associate Customer Experience Agent shall consist of all necessary actions to deliver for the customer at the first point of contact. It includes the following...
Customer Service – Where required, handling inbound, outbound, and transit customers on and off the station, basic ticketing, escort duties, documentation, handling and labeling of baggage and checking in customers, interline transfers, clearing inbound and outbound ships papers, hotel duties, operation of the loading bridges, driving of Company vehicles assigned to Customer Services is required for anyone holding a valid driver’s license. Passing catering orders via fax or telephone, finalizing ships papers and performing necessary post departure work.
Lounge Reception - British Airways lounges with its own Associate Customer Experience Agents for reception purposes in order to support our British Airways customers.
Operations Support - will be provided to our flying community as required by the operation on the day to ensure timely operational performance and delivery for customers.
Baggage Tracing - Where required, receiving information about customers mishandled registered baggage and lost personal effects, undertaking all documentation and all other work necessary to find, recover and restore these articles. Arranging with contractors for delivery of baggage to customers. Receipt, (not offloading the truck), storage and inventory control of replacement luggage. As a customer service procedure, the servicing of telephone inquiries from customers regarding mishandled baggage
Concorde Team - Providing special handling and assistance to British Airways’ first class, Concorde, Premier and other priority customers as defined by the Company, repeat business by these customers is ensured when optimum quality customer service is afforded them. Such service includes the recognition of important customers, guidance through ticketing and check-in procedures, assistance with baggage claim, immigration and customs formalities, and liaising with skycaps, drivers or other parties involved with the customer’s travel arrangements.
Concorde Team will often include coordination with relevant departments, government and diplomatic authorities, and in some cases with security personnel in order to protect the privacy and discretion of customers to whom these might be of some concern. Staff assigned to these functions may be required to wear appropriate non-uniform business attire.
Where the Company determines that there is a requirement for Concorde Team function to be performed, an Agent will be assigned to Concorde Team duties in addition to his normal Agent duties.
Associate Customer Experience Agents will be called upon to perform any of these functions on shift for which they have been trained and qualified and may be moved between functions where the workload demands.
About British Airways
It’s an exciting time to be at British Airways. We’re growing our global route network, investing in our fleet and transforming the experience we offer customers. We’re people who care – about safety and style, comfort and calm. As an Associate Customer Experience Agent, you’ll feel proud to play a part in our future as we go further to be the airline of choice.
We are a 24-hour business, operating 365 days of the year, all around the world. It’s a dynamic, fast-paced environment that will bring out the best in you – if you’re ready to embrace responsibility and step up to any challenge. In the Customer Experience Agent role, your warmth, positivity, commitment and adaptability can truly make you a trusted ambassador of the brand.
Embracing Diversity
Doing things the British Airways way takes a certain state of mind. It’s not about where you’re from. It’s about how you’re made. We’re privileged to serve customers from countless nationalities, backgrounds and cultures. We’re proud to employ a team who reflect that diversity in all its forms.
Great Place to Work!
Proud to have been named the Best Airline Staff in Europe at the Skytrax 2019 World Airline Awards, especially as it’s based on the votes of customers. Praised for their friendliness, efficiency and consistently excellent service.
Named Airline of the Year at the prestigious CAPA (Centre for Aviation) Global Aviation Awards for Excellence.
Benefits and Rewards
Rewards go far beyond a competitive salary. You can look forward to a Total Reward Package featuring an attractive pension and discounted shopping. And yes, there are some rather good travel benefits Show more details...
The work of an Associate Customer Experience Agent shall consist of all necessary actions to deliver for the customer at the first point of contact. It includes the following...
Customer Service – Where required, handling inbound, outbound, and transit customers on and off the station, basic ticketing, escort duties, documentation, handling and labeling of baggage and checking in customers, interline transfers, clearing inbound and outbound ships papers, hotel duties, operation of the loading bridges, driving of Company vehicles assigned to Customer Services is required for anyone holding a valid driver’s license. Passing catering orders via fax or telephone, finalizing ships papers and performing necessary post departure work.
Lounge Reception - British Airways lounges with its own Associate Customer Experience Agents for reception purposes in order to support our British Airways customers.
Operations Support - will be provided to our flying community as required by the operation on the day to ensure timely operational performance and delivery for customers.
Baggage Tracing - Where required, receiving information about customers mishandled registered baggage and lost personal effects, undertaking all documentation and all other work necessary to find, recover and restore these articles. Arranging with contractors for delivery of baggage to customers. Receipt, (not offloading the truck), storage and inventory control of replacement luggage. As a customer service procedure, the servicing of telephone inquiries from customers regarding mishandled baggage
Concorde Team - Providing special handling and assistance to British Airways’ first class, Concorde, Premier and other priority customers as defined by the Company, repeat business by these customers is ensured when optimum quality customer service is afforded them. Such service includes the recognition of important customers, guidance through ticketing and check-in procedures, assistance with baggage claim, immigration and customs formalities, and liaising with skycaps, drivers or other parties involved with the customer’s travel arrangements.
Concorde Team will often include coordination with relevant departments, government and diplomatic authorities, and in some cases with security personnel in order to protect the privacy and discretion of customers to whom these might be of some concern. Staff assigned to these functions may be required to wear appropriate non-uniform business attire.
Where the Company determines that there is a requirement for Concorde Team function to be performed, an Agent will be assigned to Concorde Team duties in addition to his normal Agent duties.
Associate Customer Experience Agents will be called upon to perform any of these functions on shift for which they have been trained and qualified and may be moved between functions where the workload demands.
About British Airways
It’s an exciting time to be at British Airways. We’re growing our global route network, investing in our fleet and transforming the experience we offer customers. We’re people who care – about safety and style, comfort and calm. As an Associate Customer Experience Agent, you’ll feel proud to play a part in our future as we go further to be the airline of choice.
We are a 24-hour business, operating 365 days of the year, all around the world. It’s a dynamic, fast-paced environment that will bring out the best in you – if you’re ready to embrace responsibility and step up to any challenge. In the Customer Experience Agent role, your warmth, positivity, commitment and adaptability can truly make you a trusted ambassador of the brand.
Embracing Diversity
Doing things the British Airways way takes a certain state of mind. It’s not about where you’re from. It’s about how you’re made. We’re privileged to serve customers from countless nationalities, backgrounds and cultures. We’re proud to employ a team who reflect that diversity in all its forms.
Great Place to Work!
Proud to have been named the Best Airline Staff in Europe at the Skytrax 2019 World Airline Awards, especially as it’s based on the votes of customers. Praised for their friendliness, efficiency and consistently excellent service.
Named Airline of the Year at the prestigious CAPA (Centre for Aviation) Global Aviation Awards for Excellence.
Benefits and Rewards
Rewards go far beyond a competitive salary. You can look forward to a Total Reward Package featuring an attractive pension and discounted shopping. And yes, there are some rather good travel benefits Show more details...
via Salary.com
schedule_type: Full-time
**Please read before applying: Must be able to complete a TSA Background check and have weekend availability**
Full Job Description...
UNIT DESCRIPTION: British Airways Lounge Supervisor at Dulles International Airport
• We offer a competitive salary
• Immediate benefits for full-time
• Free meals while working
• Free work shoes and uniform
• Convenient access to public transportation
• This position is for mid-afternoon to late evening
Position
**Please read before applying: Must be able to complete a TSA Background check and have weekend availability**
Full Job Description...
UNIT DESCRIPTION: British Airways Lounge Supervisor at Dulles International Airport
• We offer a competitive salary
• Immediate benefits for full-time
• Free meals while working
• Free work shoes and uniform
• Convenient access to public transportation
• This position is for mid-afternoon to late evening
Position Summary:
The Supervisor - Food may work in any type of food location on client premises. This individual provides oversight at the direction of management on site to coordinate routine work activities of workers and/or service employees engaged in food operations or services at Dulles International Airport (IAD). This individual will provide support to management in the daily oversight of key functions and employees during the normal course of business. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.
General Responsibilities:
• Understands and follows all policies and procedures.
• Assists in ensuring a safe working environment throughout the facility for all employees.
• Assists in monitoring employee productivity and provides suggestions for increased service or productivity.
• Responsible for the oversight of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities as directed by on-site management.
• Responsible for orientation and training of employees.
• Performs day-to-day assignments in addition to oversight duties.
• Works with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
• Promote the development of the food service team.
• Attends all allergy and foodborne illness in-service training.
• Complies with all Sodexo HACCP policies and procedures.
• Reports all accidents and injuries in a timely manner.
• Complies with all company safety and risk management policies and procedures.
• Participates in regular safety meetings, safety training, and hazard assessments.
• Attends training programs (classroom and virtual) as designated.
• May perform other duties and responsibilities as assigned.
Qualifications & Requirements:
• Willingness to be open to learning and growing.
• Maturity of judgment and behavior.
• Maintains high standards for work areas and appearance.
• Maintains a positive attitude.
• Ability to work a flexible schedule.
• Must comply with any dress code requirements.
• Must be able to work nights, weekends, and some holidays.
• Attends work and shows up for the scheduled shift on time with satisfactory regularity.
Experience/Knowledge:
• High School diploma, GED or equivalent experience.
Skills/Aptitude:
• Must be able to coordinate the routine responsibilities of staff and resources.
• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to maintain a positive attitude.
• Ability to communicate with co-workers and other departments with professionalism and respect.
• Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
• Ability to provide clear directions and respond accordingly to employees.
• Ability to use a computer.
Physical Requirements:
• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus, with or without corrective lenses.
• Significant walking or other means of mobility.
• Ability to work in a standing position for long periods of time (up to 8 hours).
• Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.
Working Conditions (may add additional conditions specific to defined work location):
• Generally in an indoor setting; however, may supervise outside activities and events.
• Varying schedule to include evenings, holidays, weekends, and extended hours as business dictates.
• While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.
• The noise level in the work environment is usually moderate to loud.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Benefits Eligibility
Full-Time Benefits: At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental, and vision insurance. Eligible employees can enroll in their benefits, which will be effective beginning on their first day with Sodexo. We also offer other benefits like paid time off, financial and savings programs and access to our employee assistance program, and other discounts (eligibility varies by unit and may not be available to all employees Show more details...
Full Job Description...
UNIT DESCRIPTION: British Airways Lounge Supervisor at Dulles International Airport
• We offer a competitive salary
• Immediate benefits for full-time
• Free meals while working
• Free work shoes and uniform
• Convenient access to public transportation
• This position is for mid-afternoon to late evening
Position Summary:
The Supervisor - Food may work in any type of food location on client premises. This individual provides oversight at the direction of management on site to coordinate routine work activities of workers and/or service employees engaged in food operations or services at Dulles International Airport (IAD). This individual will provide support to management in the daily oversight of key functions and employees during the normal course of business. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.
General Responsibilities:
• Understands and follows all policies and procedures.
• Assists in ensuring a safe working environment throughout the facility for all employees.
• Assists in monitoring employee productivity and provides suggestions for increased service or productivity.
• Responsible for the oversight of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities as directed by on-site management.
• Responsible for orientation and training of employees.
• Performs day-to-day assignments in addition to oversight duties.
• Works with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
• Promote the development of the food service team.
• Attends all allergy and foodborne illness in-service training.
• Complies with all Sodexo HACCP policies and procedures.
• Reports all accidents and injuries in a timely manner.
• Complies with all company safety and risk management policies and procedures.
• Participates in regular safety meetings, safety training, and hazard assessments.
• Attends training programs (classroom and virtual) as designated.
• May perform other duties and responsibilities as assigned.
Qualifications & Requirements:
• Willingness to be open to learning and growing.
• Maturity of judgment and behavior.
• Maintains high standards for work areas and appearance.
• Maintains a positive attitude.
• Ability to work a flexible schedule.
• Must comply with any dress code requirements.
• Must be able to work nights, weekends, and some holidays.
• Attends work and shows up for the scheduled shift on time with satisfactory regularity.
Experience/Knowledge:
• High School diploma, GED or equivalent experience.
Skills/Aptitude:
• Must be able to coordinate the routine responsibilities of staff and resources.
• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to maintain a positive attitude.
• Ability to communicate with co-workers and other departments with professionalism and respect.
• Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
• Ability to provide clear directions and respond accordingly to employees.
• Ability to use a computer.
Physical Requirements:
• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus, with or without corrective lenses.
• Significant walking or other means of mobility.
• Ability to work in a standing position for long periods of time (up to 8 hours).
• Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.
Working Conditions (may add additional conditions specific to defined work location):
• Generally in an indoor setting; however, may supervise outside activities and events.
• Varying schedule to include evenings, holidays, weekends, and extended hours as business dictates.
• While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.
• The noise level in the work environment is usually moderate to loud.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Benefits Eligibility
Full-Time Benefits: At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental, and vision insurance. Eligible employees can enroll in their benefits, which will be effective beginning on their first day with Sodexo. We also offer other benefits like paid time off, financial and savings programs and access to our employee assistance program, and other discounts (eligibility varies by unit and may not be available to all employees Show more details...
via Salary.com
posted_at: 6 days agoschedule_type: Full-time
Job Description:
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary This Position Is Responsible For Leading... The Development Of Functional And Non-Functional Business
Job Description:
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary This Position Is Responsible For Leading... The Development Of Functional And Non-Functional Business Requirements. Working With The Business Solutions Lead To Understand Business Strategy And Translate Into Product Requirement. Required Job Qualifications: * Bachelor Degree and 2 years Information Technology experience OR Technical Certification and/or College Courses and 4 year Information Technology experience OR 6 years Information Technology experience. * Knowledge of system architecture and application portfolio. * Knowledge of requirements management and/or prototyping (ALM, Jira, RallyDev, Balsamiq, iRise). * Ability to simplify & standardize complex concepts and/or processes. * Business acumen. * Project management skills * Requirements definition and management. * SDLC, Iterative, Agile, OWF, and /or Scrum development. * Problem solving and/or analytical thinking. * Possess ability to manage workload and manage multiple priorities, as applicable. * Written and verbal communications Preferred Job Qualifications: * Bachelor Degree in Computer Science, Business Administration, or Information Technology * Business process management and modeling. * BA certification * Experience working in Healthcare industry Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! HCSC Employment Statement: HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. Join our Talent Community. For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Legal and Privacy Health Care Service Corporation is an Equal Opportunity Employment / Affirmative Action employer Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2022 Health Care Service Corporation. All Rights Reserved.
Are you interested in this job? Please apply from Salary.com
Job ID: j202305190733511050588
Recommended Job Skills: Architecture, Building Codes
Average Estimate Salary for a BA: $83,160 to $102,905
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary This Position Is Responsible For Leading... The Development Of Functional And Non-Functional Business Requirements. Working With The Business Solutions Lead To Understand Business Strategy And Translate Into Product Requirement. Required Job Qualifications: * Bachelor Degree and 2 years Information Technology experience OR Technical Certification and/or College Courses and 4 year Information Technology experience OR 6 years Information Technology experience. * Knowledge of system architecture and application portfolio. * Knowledge of requirements management and/or prototyping (ALM, Jira, RallyDev, Balsamiq, iRise). * Ability to simplify & standardize complex concepts and/or processes. * Business acumen. * Project management skills * Requirements definition and management. * SDLC, Iterative, Agile, OWF, and /or Scrum development. * Problem solving and/or analytical thinking. * Possess ability to manage workload and manage multiple priorities, as applicable. * Written and verbal communications Preferred Job Qualifications: * Bachelor Degree in Computer Science, Business Administration, or Information Technology * Business process management and modeling. * BA certification * Experience working in Healthcare industry Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! HCSC Employment Statement: HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. Join our Talent Community. For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Legal and Privacy Health Care Service Corporation is an Equal Opportunity Employment / Affirmative Action employer Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2022 Health Care Service Corporation. All Rights Reserved.
Are you interested in this job? Please apply from Salary.com
Job ID: j202305190733511050588
Recommended Job Skills: Architecture, Building Codes
Average Estimate Salary for a BA: $83,160 to $102,905
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
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