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Most recent job postings at Barnes & Noble
via LinkedIn
posted_at: 21 hours agoschedule_type: Part-time
NM - Albuquerque - Coronado Mall - 2049
Job Summary...
Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafés. Booksellers are the heart of our stores who help make each store special and uniquely tailored to the customers who shop there. They are avid readers who love to share their knowledge of books with others. Barnes & Noble provides booklovers with this first step to a wonderful
NM - Albuquerque - Coronado Mall - 2049
Job Summary...
Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafés. Booksellers are the heart of our stores who help make each store special and uniquely tailored to the customers who shop there. They are avid readers who love to share their knowledge of books with others. Barnes & Noble provides booklovers with this first step to a wonderful career, and we have plenty of opportunities for you to grow with us. If you are passionate about books, then this could be the perfect position for you.
To be a great bookseller, you provide excellent customer service which is friendly, genuine and professional, and you always put the customers first ahead of everything and anything else. You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a new book, or a special gift. A bookseller creates enticing displays which are neat, tidy, and vibrant to the customer. Your passion for bookselling and willingness to help, ensures your customers look forward to coming into your store. From creating inspiring displays to helping at our special events, there is always an opportunity to demonstrate initiative and your passion for books and people.
What You Do
• Create a welcoming environment for customers where you engage with them and share your love and knowledge of books and make relevant recommendations.
• Ensure a vibrant bookstore through the flawless execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization and sense of theater.
• Leverage key campaigns such as Our Monthly Picks, preorders, etc., to hand sell and engage in conversation with every customer.
• Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop.
• Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.
• Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.
• Help with events and community outreach.
• Protect company assets by adhering to all processes in controlling shrink, expense and payroll.
• Recognize and offer to help both customers and employees with urgency and care.
• Model expected behaviors to ensure compliance with all policies and procedures.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing), and Café when needed.
Knowledge & Experience
• Passionate reader and knowledgeable about books.
• Positive and can-do attitude.
• Enjoy working with people.
• Energized by working in an ever-changing environment.
• Listen to people and enjoy solving problems.
• Can clearly and respectfully communicate and express oneself.
Expected Behaviors
• Treat customers as the first priority at all times.
• Grow knowledge of books, the industry and the market.
• Enjoy making recommendations and engaging with others.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and is a team player.
• Show respect and kindness to fellow booksellers and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
Auto req ID
65139BR
Employment Type
Part-Time
City
Albuquerque
State
New Mexico
EEO Statement
Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format using a sign language interpreter, or using specialized equipment. Contact (800) 799-5335 Show more details...
Job Summary...
Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafés. Booksellers are the heart of our stores who help make each store special and uniquely tailored to the customers who shop there. They are avid readers who love to share their knowledge of books with others. Barnes & Noble provides booklovers with this first step to a wonderful career, and we have plenty of opportunities for you to grow with us. If you are passionate about books, then this could be the perfect position for you.
To be a great bookseller, you provide excellent customer service which is friendly, genuine and professional, and you always put the customers first ahead of everything and anything else. You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a new book, or a special gift. A bookseller creates enticing displays which are neat, tidy, and vibrant to the customer. Your passion for bookselling and willingness to help, ensures your customers look forward to coming into your store. From creating inspiring displays to helping at our special events, there is always an opportunity to demonstrate initiative and your passion for books and people.
What You Do
• Create a welcoming environment for customers where you engage with them and share your love and knowledge of books and make relevant recommendations.
• Ensure a vibrant bookstore through the flawless execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization and sense of theater.
• Leverage key campaigns such as Our Monthly Picks, preorders, etc., to hand sell and engage in conversation with every customer.
• Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop.
• Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.
• Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.
• Help with events and community outreach.
• Protect company assets by adhering to all processes in controlling shrink, expense and payroll.
• Recognize and offer to help both customers and employees with urgency and care.
• Model expected behaviors to ensure compliance with all policies and procedures.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing), and Café when needed.
Knowledge & Experience
• Passionate reader and knowledgeable about books.
• Positive and can-do attitude.
• Enjoy working with people.
• Energized by working in an ever-changing environment.
• Listen to people and enjoy solving problems.
• Can clearly and respectfully communicate and express oneself.
Expected Behaviors
• Treat customers as the first priority at all times.
• Grow knowledge of books, the industry and the market.
• Enjoy making recommendations and engaging with others.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and is a team player.
• Show respect and kindness to fellow booksellers and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
Auto req ID
65139BR
Employment Type
Part-Time
City
Albuquerque
State
New Mexico
EEO Statement
Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format using a sign language interpreter, or using specialized equipment. Contact (800) 799-5335 Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
TX - Denton - Golden Triangle Mall - 2193
Job Summary...
Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Both teams are the frontline of our business. The exceptional, personalized service that our Cafes offer is what connects us to our customers. Cafe managers bring this together and are inspirational leaders. If you enjoy sharing your extensive coffee knowledge, then
TX - Denton - Golden Triangle Mall - 2193
Job Summary...
Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Both teams are the frontline of our business. The exceptional, personalized service that our Cafes offer is what connects us to our customers. Cafe managers bring this together and are inspirational leaders. If you enjoy sharing your extensive coffee knowledge, then this could be the perfect position for you.
As a cafe manager (CM), you enjoy working with people and are passionate about creating memorable experiences for our customers and baristas. This passion translates to running an exceptional Cafe, one which delivers the best customer experience, the perfect handcrafted beverage and food products and inspires a team of talented baristas. You create an energy and vibe in your Cafe where people are happy doing what they love, delivering a great customer experience and keeping the store running smoothly. As a cafe manager, you work collaboratively with and support the team as they develop in their careers and ensure that they have everything they need to be successful. You communicate with your store manager (SM) and support partners on results, trends and opportunities to better the business and ensure profitability. As a leader, you model the core values of the company and act as a role model within the larger store team.
What You Do
• Demonstrate how to deliver the cafe customer experience by ensuring consistent, friendly, personal service and thoughtful recommendations, first by the example you set and second by the training on first-class service you deliver to the entire cafe team.
• Ensure a vibrant Cafe by delivering on our commitment to presentation and cleanliness.
• Review financials such as P&L, product mix, category sales, waste and gross margin reports in order to maximize our sales and profitability.
• Manage cafe inventory levels by following cafe ordering practices.
• Manage product quality, preparation and presentation standards.
• Develop the cafe team through engagement and coaching; work with team by providing feedback to assess and recommend talent for development in the store.
• Interview and hire baristas that will provide an optimal shopping experience for our customers.
• Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure compliance to cafe standards as it pertains to safety, customer communications and all store operations.
• Communicate with your cafe team respectfully and in a timely manner on key issues and messages, creating a culture that demonstrates the values of the company.
• Work in the Cafe which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines).
Knowledge & Experience
• Solid cafe, food service or hospitality knowledge.
• Understand the cafe business and impact of ordering and sales upon results.
• Passionate about the cafe business and has excellent standards of service.
• Experience in managing and developing employees at all levels.
• Effective organization, planning and prioritization of workload.
• Able to delegate and work through others.
• Ability to communicate effectively and comfortably.
• Experience building collaborative and productive working relationships at all levels.
• Can empathize with and understand people.
• Deliver honest and constructive feedback.
• Can solve problems through good decision making and knows when to take partnership.
• At least two years of management experience, preferably in retail, food service or hospitality.
• Knowledge of food safety, regulations and standards.
Expected Behaviors
• Prioritize customer experience above all else.
• Achieve consistent results and profitability.
• Provide feedback, coaching and development ensuring a ready talent bench.
• Demonstrate collaboration and ability to adjust style to meet individual needs.
• Provide clear direction, monitor progress and provide appropriate feedback.
• Identify issues proactively and resolve appropriately.
• Make viable business decisions and connections for profitability based on the P&L.
• Motivate a team of people through engagement and focused dialogue.
• Open to feedback and can reflect on this insight to develop and grow.
• Comfortable with ambiguity.
• Remain discreet and unbiased.
• Show adaptability and work with a sense of urgency all the time.
• Self-aware and understand how your actions impact others.
• Does not hesitate to and can share difficult feedback comfortably.
Auto req ID
65055BR
Employment Type
Full-Time
City
Denton
State
Texas
EEO Statement
Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format using a sign language interpreter, or using specialized equipment. Contact (800) 799-5335 Show more details...
Job Summary...
Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Both teams are the frontline of our business. The exceptional, personalized service that our Cafes offer is what connects us to our customers. Cafe managers bring this together and are inspirational leaders. If you enjoy sharing your extensive coffee knowledge, then this could be the perfect position for you.
As a cafe manager (CM), you enjoy working with people and are passionate about creating memorable experiences for our customers and baristas. This passion translates to running an exceptional Cafe, one which delivers the best customer experience, the perfect handcrafted beverage and food products and inspires a team of talented baristas. You create an energy and vibe in your Cafe where people are happy doing what they love, delivering a great customer experience and keeping the store running smoothly. As a cafe manager, you work collaboratively with and support the team as they develop in their careers and ensure that they have everything they need to be successful. You communicate with your store manager (SM) and support partners on results, trends and opportunities to better the business and ensure profitability. As a leader, you model the core values of the company and act as a role model within the larger store team.
What You Do
• Demonstrate how to deliver the cafe customer experience by ensuring consistent, friendly, personal service and thoughtful recommendations, first by the example you set and second by the training on first-class service you deliver to the entire cafe team.
• Ensure a vibrant Cafe by delivering on our commitment to presentation and cleanliness.
• Review financials such as P&L, product mix, category sales, waste and gross margin reports in order to maximize our sales and profitability.
• Manage cafe inventory levels by following cafe ordering practices.
• Manage product quality, preparation and presentation standards.
• Develop the cafe team through engagement and coaching; work with team by providing feedback to assess and recommend talent for development in the store.
• Interview and hire baristas that will provide an optimal shopping experience for our customers.
• Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure compliance to cafe standards as it pertains to safety, customer communications and all store operations.
• Communicate with your cafe team respectfully and in a timely manner on key issues and messages, creating a culture that demonstrates the values of the company.
• Work in the Cafe which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines).
Knowledge & Experience
• Solid cafe, food service or hospitality knowledge.
• Understand the cafe business and impact of ordering and sales upon results.
• Passionate about the cafe business and has excellent standards of service.
• Experience in managing and developing employees at all levels.
• Effective organization, planning and prioritization of workload.
• Able to delegate and work through others.
• Ability to communicate effectively and comfortably.
• Experience building collaborative and productive working relationships at all levels.
• Can empathize with and understand people.
• Deliver honest and constructive feedback.
• Can solve problems through good decision making and knows when to take partnership.
• At least two years of management experience, preferably in retail, food service or hospitality.
• Knowledge of food safety, regulations and standards.
Expected Behaviors
• Prioritize customer experience above all else.
• Achieve consistent results and profitability.
• Provide feedback, coaching and development ensuring a ready talent bench.
• Demonstrate collaboration and ability to adjust style to meet individual needs.
• Provide clear direction, monitor progress and provide appropriate feedback.
• Identify issues proactively and resolve appropriately.
• Make viable business decisions and connections for profitability based on the P&L.
• Motivate a team of people through engagement and focused dialogue.
• Open to feedback and can reflect on this insight to develop and grow.
• Comfortable with ambiguity.
• Remain discreet and unbiased.
• Show adaptability and work with a sense of urgency all the time.
• Self-aware and understand how your actions impact others.
• Does not hesitate to and can share difficult feedback comfortably.
Auto req ID
65055BR
Employment Type
Full-Time
City
Denton
State
Texas
EEO Statement
Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format using a sign language interpreter, or using specialized equipment. Contact (800) 799-5335 Show more details...
via LinkedIn
posted_at: 17 days agoschedule_type: Part-time
UT - St. George - Red Cliffs Mall - 2331
Job Summary...
Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Baristas make the experience special by welcoming each guest and creating the perfect handcrafted beverages. They are also the first to try and experiment with new roasts and blends. A barista is the first step to a wonderful career, and we have plenty of opportunities
UT - St. George - Red Cliffs Mall - 2331
Job Summary...
Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Baristas make the experience special by welcoming each guest and creating the perfect handcrafted beverages. They are also the first to try and experiment with new roasts and blends. A barista is the first step to a wonderful career, and we have plenty of opportunities for you to grow with us. If you enjoy sharing your love for coffee, then this could be the perfect position for you.
As a barista, you provide first class service to our customers with every drink you create and every cookie you bake, ensuring their experience is your top priority. You make the customer experience pleasurable and provide the perfect complement to any book. Your passion for coffee, creating inspiring drinks and your knowledge of the Cafe ensures that customers are delighted by the handcrafted beverages you serve and look forward to coming into the Cafe again and again.
What You Do
• Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach.
• Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs.
• Ensure that the Cafe is welcoming to all customers by having a stocked bake case and neatly displayed merchandise.
• Take pride in the Cafe and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience.
• Execute all operational standards correctly, in a timely manner and in accordance with the cafe standards, safety and health codes.
• Protect company assets by adhering to all processes and working efficiently to control waste and shrink.
• Recognize and offer to help both customers and employees with urgency and care.
• Work in the Cafe which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines), and sales floor when needed.
Knowledge & Experience
• Passionate about the products we serve.
• Positive and can-do attitude.
• Enjoy working with people.
• Listen to people and enjoy solving problems.
• Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
• Well-organized, efficient, and able to multi-task.
• Can clearly and respectfully communicate and express oneself.
Expected Behaviors
• Treat customers as the first priority at all times.
• Take initiative and consistently grow and expands cafe knowledge.
• Enjoy making recommendations and engaging with others.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and is a team player.
• Show respect and kindness to fellow employees and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
• Flexible and can adapt to an ever-changing environment.
Auto req ID
64795BR
Employment Type
Part-Time
City
St. George
State
Utah
EEO Statement
Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format using a sign language interpreter, or using specialized equipment. Contact (800) 799-5335 Show more details...
Job Summary...
Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Baristas make the experience special by welcoming each guest and creating the perfect handcrafted beverages. They are also the first to try and experiment with new roasts and blends. A barista is the first step to a wonderful career, and we have plenty of opportunities for you to grow with us. If you enjoy sharing your love for coffee, then this could be the perfect position for you.
As a barista, you provide first class service to our customers with every drink you create and every cookie you bake, ensuring their experience is your top priority. You make the customer experience pleasurable and provide the perfect complement to any book. Your passion for coffee, creating inspiring drinks and your knowledge of the Cafe ensures that customers are delighted by the handcrafted beverages you serve and look forward to coming into the Cafe again and again.
What You Do
• Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach.
• Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs.
• Ensure that the Cafe is welcoming to all customers by having a stocked bake case and neatly displayed merchandise.
• Take pride in the Cafe and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience.
• Execute all operational standards correctly, in a timely manner and in accordance with the cafe standards, safety and health codes.
• Protect company assets by adhering to all processes and working efficiently to control waste and shrink.
• Recognize and offer to help both customers and employees with urgency and care.
• Work in the Cafe which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines), and sales floor when needed.
Knowledge & Experience
• Passionate about the products we serve.
• Positive and can-do attitude.
• Enjoy working with people.
• Listen to people and enjoy solving problems.
• Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
• Well-organized, efficient, and able to multi-task.
• Can clearly and respectfully communicate and express oneself.
Expected Behaviors
• Treat customers as the first priority at all times.
• Take initiative and consistently grow and expands cafe knowledge.
• Enjoy making recommendations and engaging with others.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and is a team player.
• Show respect and kindness to fellow employees and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
• Flexible and can adapt to an ever-changing environment.
Auto req ID
64795BR
Employment Type
Part-Time
City
St. George
State
Utah
EEO Statement
Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format using a sign language interpreter, or using specialized equipment. Contact (800) 799-5335 Show more details...
via LinkedIn
posted_at: 23 days agoschedule_type: Full-timesalary: 90K–110K a year
The Senior Customer Data Analyst is a new role responsible for scoping, designing, and documenting analytics related to our customer loyalty program and communications. The merchandise systems team enables our product, inventory, and customer teams with the key tools and information they need to run the business. As a data analyst, you are instrumental in advancing our analytical capabilities... data quality, and the tools used daily by our internal
The Senior Customer Data Analyst is a new role responsible for scoping, designing, and documenting analytics related to our customer loyalty program and communications. The merchandise systems team enables our product, inventory, and customer teams with the key tools and information they need to run the business. As a data analyst, you are instrumental in advancing our analytical capabilities... data quality, and the tools used daily by our internal partners. Through those key partnerships, you’ll gain a deep understanding of our operational needs and will assist with defining requirements for CRM and CDP enhancements. You’ll work hands-on with ad hoc coding (e.g. customer cube, SQL, DAX) to query data for day-to-day reporting and to provide analytics and insight on a strategic level as well.
An employee in this position can expect an annual starting rate between $90,000 and $110,000, depending on experience, seniority, geographic locations, and other factors permitted by law.
What You Do
• Define the framework for customer data by collaborating with teams to create Power BI reports and other analytical tools to support customer segmentation, customer communication, and understanding of our loyalty program performance
• Extract insights from large volumes of data by defining key metrics, reports, and dashboards in collaboration with the customer experience and IT teams.
• Ensure processes, tools, and documentation are in place to support efficient, consistent, and accurate customer analysis across all teams
• Use statistical tools or machine learning techniques to identify, analyze, and interpret patterns and trends to support problem diagnosis and future predictions including clustering analysis and A/B testing
• Identify any data quality issues and work with our IT and business teams to resolve them
• Support the Business Analysis and Customer teams in defining requirements to improve customer segmentation and communications
Knowledge & Experience
• High attention to detail.
• Strong understanding of data modeling, data visualization and data storytelling; experience with reporting & visualization platforms like Power BI, Tableau, or Qlik
• Excellent analytical and problem-solving skills with an ability to find solutions and deliver timely resolutions; eager to learn and willing to wear different hats in a small team setting
• An ability to work independently and take initiative to solve emerging problems
• Excellent written and verbal communication skills
• BS in Computer Science, Data Science, Mathematics, or equivalent experience in customer analytics
• 3+ years of experience and proficiency in analyzing large volumes of data, extracting insights, and processing large data sets; knowledge of SQL and statistical programming with Python or R preferred
• This role is based on-site in our Union Square HQ Show more details...
An employee in this position can expect an annual starting rate between $90,000 and $110,000, depending on experience, seniority, geographic locations, and other factors permitted by law.
What You Do
• Define the framework for customer data by collaborating with teams to create Power BI reports and other analytical tools to support customer segmentation, customer communication, and understanding of our loyalty program performance
• Extract insights from large volumes of data by defining key metrics, reports, and dashboards in collaboration with the customer experience and IT teams.
• Ensure processes, tools, and documentation are in place to support efficient, consistent, and accurate customer analysis across all teams
• Use statistical tools or machine learning techniques to identify, analyze, and interpret patterns and trends to support problem diagnosis and future predictions including clustering analysis and A/B testing
• Identify any data quality issues and work with our IT and business teams to resolve them
• Support the Business Analysis and Customer teams in defining requirements to improve customer segmentation and communications
Knowledge & Experience
• High attention to detail.
• Strong understanding of data modeling, data visualization and data storytelling; experience with reporting & visualization platforms like Power BI, Tableau, or Qlik
• Excellent analytical and problem-solving skills with an ability to find solutions and deliver timely resolutions; eager to learn and willing to wear different hats in a small team setting
• An ability to work independently and take initiative to solve emerging problems
• Excellent written and verbal communication skills
• BS in Computer Science, Data Science, Mathematics, or equivalent experience in customer analytics
• 3+ years of experience and proficiency in analyzing large volumes of data, extracting insights, and processing large data sets; knowledge of SQL and statistical programming with Python or R preferred
• This role is based on-site in our Union Square HQ Show more details...
via LinkedIn
posted_at: 1 day ago
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty... administration, alumni, and the general public to provide outstanding
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty... administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking dynamic, friendly, and customer-focused team members to work as Temporary Booksellers for a period of 90 days or less in our stores. As a temporary employee tasks you may be expected to complete include assisting customers with locating products, answering questions, shelving and restocking the sales floor, processing cash, credit, assisting with refunds and returns, among other tasks.
Responsibilities
Our stores can carry everything from text and trade books, technology, and school supplies to clothing, regalia, and food-- everything a college student desires, their parents want, and our faculty needs. Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Expectations:
• Greet customers, answer questions, and assist with the purchase of merchandise or services.
• Shelve, arrange, clean, and organize product or space within the store to maintain an appealing sales floor.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.
• Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Physical Demands:
• Frequent movement within the store to access various departments, areas, and/or products.
• Ability to remain in a stationary position for extended periods.
• Frequent lifting.
• Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
• Candidates must be a minimum of 16 years of age to be considered for employment.
• High-energy, friendly personality, with strong communication skills to interact with a variety of people.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic math, keyboarding, and data entry skills.
• Flexibility in scheduling is necessary.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status Show more details...
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty... administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking dynamic, friendly, and customer-focused team members to work as Temporary Booksellers for a period of 90 days or less in our stores. As a temporary employee tasks you may be expected to complete include assisting customers with locating products, answering questions, shelving and restocking the sales floor, processing cash, credit, assisting with refunds and returns, among other tasks.
Responsibilities
Our stores can carry everything from text and trade books, technology, and school supplies to clothing, regalia, and food-- everything a college student desires, their parents want, and our faculty needs. Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Expectations:
• Greet customers, answer questions, and assist with the purchase of merchandise or services.
• Shelve, arrange, clean, and organize product or space within the store to maintain an appealing sales floor.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.
• Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Physical Demands:
• Frequent movement within the store to access various departments, areas, and/or products.
• Ability to remain in a stationary position for extended periods.
• Frequent lifting.
• Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
• Candidates must be a minimum of 16 years of age to be considered for employment.
• High-energy, friendly personality, with strong communication skills to interact with a variety of people.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic math, keyboarding, and data entry skills.
• Flexibility in scheduling is necessary.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status Show more details...
via BeBee
posted_at: 2 days agoschedule_type: Part-time
Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Baristas make the experience special by welcoming each guest and creating the perfect handcrafted beverages. They are also the first to try and experiment with new roasts and blends. A barista is the first step to a wonderful career, and we have plenty of opportunities for... you to grow with us. If you enjoy sharing your love
Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Baristas make the experience special by welcoming each guest and creating the perfect handcrafted beverages. They are also the first to try and experiment with new roasts and blends. A barista is the first step to a wonderful career, and we have plenty of opportunities for... you to grow with us. If you enjoy sharing your love for coffee, then this could be the perfect position for you.
As a barista, you provide first class service to our customers with every drink you create and every cookie you bake, ensuring their experience is your top priority. You make the customer experience pleasurable and provide the perfect complement to any book. Your passion for coffee, creating inspiring drinks and your knowledge of the Cafe ensures that customers are delighted by the handcrafted beverages you serve and look forward to coming into the Cafe again and again.
What You Do
• Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach.
• Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs.
• Ensure that the Cafe is welcoming to all customers by having a stocked bake case and neatly displayed merchandise.
• Take pride in the Cafe and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience.
• Execute all operational standards correctly, in a timely manner and in accordance with the cafe standards, safety and health codes.
• Protect company assets by adhering to all processes and working efficiently to control waste and shrink.
• Recognize and offer to help both customers and employees with urgency and care.
• Work in the Cafe which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines), and sales floor when needed.
Knowledge & Experience
• Passionate about the products we serve.
• Positive and can-do attitude.
• Enjoy working with people.
• Listen to people and enjoy solving problems.
• Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
• Well-organized, efficient, and able to multi-task.
• Can clearly and respectfully communicate and express oneself.
Expected Behaviors
• Treat customers as the first priority at all times.
• Take initiative and consistently grow and expands cafe knowledge.
• Enjoy making recommendations and engaging with others.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and is a team player.
• Show respect and kindness to fellow employees and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
• Flexible and can adapt to an ever-changing environment.
Auto req ID Show more details...
As a barista, you provide first class service to our customers with every drink you create and every cookie you bake, ensuring their experience is your top priority. You make the customer experience pleasurable and provide the perfect complement to any book. Your passion for coffee, creating inspiring drinks and your knowledge of the Cafe ensures that customers are delighted by the handcrafted beverages you serve and look forward to coming into the Cafe again and again.
What You Do
• Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach.
• Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs.
• Ensure that the Cafe is welcoming to all customers by having a stocked bake case and neatly displayed merchandise.
• Take pride in the Cafe and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience.
• Execute all operational standards correctly, in a timely manner and in accordance with the cafe standards, safety and health codes.
• Protect company assets by adhering to all processes and working efficiently to control waste and shrink.
• Recognize and offer to help both customers and employees with urgency and care.
• Work in the Cafe which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines), and sales floor when needed.
Knowledge & Experience
• Passionate about the products we serve.
• Positive and can-do attitude.
• Enjoy working with people.
• Listen to people and enjoy solving problems.
• Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
• Well-organized, efficient, and able to multi-task.
• Can clearly and respectfully communicate and express oneself.
Expected Behaviors
• Treat customers as the first priority at all times.
• Take initiative and consistently grow and expands cafe knowledge.
• Enjoy making recommendations and engaging with others.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and is a team player.
• Show respect and kindness to fellow employees and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
• Flexible and can adapt to an ever-changing environment.
Auto req ID Show more details...
via LinkedIn
posted_at: 6 days ago
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty... administration, alumni, and the general public to provide outstanding
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty... administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking dynamic, friendly, and customer-focused team members to work as Seasonal Booksellers throughout the school year. As a seasonal employee you may work in any department within the store from Textbooks, Trade Books, or General Merchandise to assist customers with locating products, answering questions, shelving and restocking the sales floor, processing cash, credit, and/or financial aid transactions, assisting with refunds and returns, among other tasks. Our seasonal booksellers work in one or a variety of departments periodically throughout the year to support our stores during peak periods or special events.
Responsibilities
Expectations:
• Greet customers, answer questions, and assist with the purchase of merchandise or services.
• Shelve, arrange, clean, and organize product or space within the store to maintain an appealing sales floor.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.
• Seasonal positions require work during peak periods (i.e. semester starts and ends), occasional weekends, and flexibility in scheduling to work periodically during the school year.
Physical Demands:
• Frequent movement within the store to access various departments, areas, and/or products.
• Ability to remain in a stationary position for extended periods.
• Frequent lifting.
• Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
• Candidates must be a minimum of 18 years of age to be considered for employment.
• High-energy, friendly personality, with strong communication skills to interact with a variety of people.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic math, keyboarding, and data entry skills.
• Flexibility in scheduling is necessary.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status Show more details...
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty... administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking dynamic, friendly, and customer-focused team members to work as Seasonal Booksellers throughout the school year. As a seasonal employee you may work in any department within the store from Textbooks, Trade Books, or General Merchandise to assist customers with locating products, answering questions, shelving and restocking the sales floor, processing cash, credit, and/or financial aid transactions, assisting with refunds and returns, among other tasks. Our seasonal booksellers work in one or a variety of departments periodically throughout the year to support our stores during peak periods or special events.
Responsibilities
Expectations:
• Greet customers, answer questions, and assist with the purchase of merchandise or services.
• Shelve, arrange, clean, and organize product or space within the store to maintain an appealing sales floor.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.
• Seasonal positions require work during peak periods (i.e. semester starts and ends), occasional weekends, and flexibility in scheduling to work periodically during the school year.
Physical Demands:
• Frequent movement within the store to access various departments, areas, and/or products.
• Ability to remain in a stationary position for extended periods.
• Frequent lifting.
• Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
• Candidates must be a minimum of 18 years of age to be considered for employment.
• High-energy, friendly personality, with strong communication skills to interact with a variety of people.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic math, keyboarding, and data entry skills.
• Flexibility in scheduling is necessary.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status Show more details...
via LinkedIn
posted_at: 5 days agoschedule_type: Part-time
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty... administration, alumni, and the general public to provide outstanding
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty... administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community all while being part of a company that is consistently rated as a great place to work - and where employees love what they do.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Technology Supervisor. A Supervisor for Technology works within the General Merchandise department of our stores to support the management team, serve as a resource for all departments, a model for customer service, a driver for sales, and a skillful problem solver for all things tech.
Responsibilities
As a Supervisor in the Technology division you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of booksellers in the division to ensure their current on trends in products and technology. You must be knowledgeable about the technology division and general store operations; provide outstanding customer service; help enforce loss prevention procedures; and ensure that the technology division is maintained and well merchandised.
Expectations:
• Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
• Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
• Help resolve customer issues and complaints and escalating problems to the management team when necessary.
• Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations.
• Assist with assigning work and providing focused direction to booksellers to manage and accomplish multiple projects to ensure the proper execution of the workload.
• Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
• Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
Physical Demands:
• Frequent movement within the store to access various departments, areas, and/or products.
• Ability to remain in a stationary position for extended periods.
• Frequent lifting.
• Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
• 2+ years’ experience in a retail setting preferred.
• Candidates must be a minimum of 18 years of age to be considered for employment.
• High school diploma/GED preferred.
• Excellent customer service and communication skills needed to answer questions and explain features in simplest form to people of various backgrounds and skill.
• Tech savvy relative to various operating systems, software, and hardware.
• Strong interpersonal, communication, and troubleshooting skills.
• Basic reading, writing and accounting skills required.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status Show more details...
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty... administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community all while being part of a company that is consistently rated as a great place to work - and where employees love what they do.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Technology Supervisor. A Supervisor for Technology works within the General Merchandise department of our stores to support the management team, serve as a resource for all departments, a model for customer service, a driver for sales, and a skillful problem solver for all things tech.
Responsibilities
As a Supervisor in the Technology division you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of booksellers in the division to ensure their current on trends in products and technology. You must be knowledgeable about the technology division and general store operations; provide outstanding customer service; help enforce loss prevention procedures; and ensure that the technology division is maintained and well merchandised.
Expectations:
• Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
• Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
• Help resolve customer issues and complaints and escalating problems to the management team when necessary.
• Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations.
• Assist with assigning work and providing focused direction to booksellers to manage and accomplish multiple projects to ensure the proper execution of the workload.
• Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
• Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
Physical Demands:
• Frequent movement within the store to access various departments, areas, and/or products.
• Ability to remain in a stationary position for extended periods.
• Frequent lifting.
• Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
• 2+ years’ experience in a retail setting preferred.
• Candidates must be a minimum of 18 years of age to be considered for employment.
• High school diploma/GED preferred.
• Excellent customer service and communication skills needed to answer questions and explain features in simplest form to people of various backgrounds and skill.
• Tech savvy relative to various operating systems, software, and hardware.
• Strong interpersonal, communication, and troubleshooting skills.
• Basic reading, writing and accounting skills required.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status Show more details...
via Tarta.ai
schedule_type: Full-time
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and... the general public to provide outstanding customer
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and... the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community all while being part of a company that is consistently rated as a great place to work – and where employees love what they do.
Our stores can carry everything from text and trade books, technology, and school supplies to clothing, regalia, and food- everything a college student desires, their parents want, and our faculty needs. Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Expectations:
• Greet customers, answer questions, and assist with the purchase of merchandise or services.
• Shelve, arrange, clean, and organize product or space within the store to maintain an appealing sales floor.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.
• Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Physical Demands:
• Frequent movement within the store to access various departments, areas, and/or products.
• Ability to remain in a stationary position for extended periods.
• Frequent lifting.
• Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Qualifications:
• Candidates must be a minimum of 16 years of age to be considered for employment.
• High-energy, friendly personality, with strong communication skills to interact with a variety of people.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic math, keyboarding, and data entry skills.
• Flexibility in scheduling is necessary Show more details...
Our stores can carry everything from text and trade books, technology, and school supplies to clothing, regalia, and food- everything a college student desires, their parents want, and our faculty needs. Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Expectations:
• Greet customers, answer questions, and assist with the purchase of merchandise or services.
• Shelve, arrange, clean, and organize product or space within the store to maintain an appealing sales floor.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.
• Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Physical Demands:
• Frequent movement within the store to access various departments, areas, and/or products.
• Ability to remain in a stationary position for extended periods.
• Frequent lifting.
• Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Qualifications:
• Candidates must be a minimum of 16 years of age to be considered for employment.
• High-energy, friendly personality, with strong communication skills to interact with a variety of people.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic math, keyboarding, and data entry skills.
• Flexibility in scheduling is necessary Show more details...
via Barnes & Noble Jobs
schedule_type: Full-timework_from_home: 1
Title: Store Support Technician
Category: Information Systems & Technology...
EmploymentType: Full-Time
Location: Remote Job
LocationType: corporate
JobLocation: ANYWHERE USA, New York 12345
JobSummary: The Support Technician provides first-level support for all calls and tickets coming into the Barnes & Noble Store Systems Help Desk.
An employee in this position can expect a starting rate of $25/hour.
WhatYouDo:
• Troubleshoot, diagnose
Title: Store Support Technician
Category: Information Systems & Technology...
EmploymentType: Full-Time
Location: Remote Job
LocationType: corporate
JobLocation: ANYWHERE USA, New York 12345
JobSummary: The Support Technician provides first-level support for all calls and tickets coming into the Barnes & Noble Store Systems Help Desk.
An employee in this position can expect a starting rate of $25/hour.
WhatYouDo:
• Troubleshoot, diagnose and resolve technical issues from all stores.
• Ensure all activity is clearly documented in the issue tracking system.
• Place and expedite service calls with our outside vendors when on-site assistance is required.
• Escalate any store issues as necessary to the proper level of support.
• Provide proper follow up of all unresolved issues regarding not only calls personally received, but any open calls in our system.
• Identify and communicate any patterns or trends of incoming calls to Help Desk Management.
• Provide technical or logistical support to any projects as assigned.
Knowledge&Experience:
• Associate’s degree or technical school certificate required along with 1-2 year’s related experience, preferably in a Call Center environment
• Ability to work a flexible schedule based on business needs
• PC hardware and troubleshooting knowledge
• General knowledge of Microsoft Operating systems. Knowledge of Apple devices a plus. (Windows 7, 8.1,10 and Windows Server 2012 operating systems)
• Basic WAN/LAN knowledge
• Basic understanding of TCP/IP Network devices and Printers. (General network connectivity issues)
• Knowledge of Dell and HP PCs a plus
• Knowledge of Dell PowerEdge Server a plus
• Knowledge of Cisco and Meraki Routers and switches a plus
• Knowledge of Meraki Access Points a plus
• Excellent written and verbal communication skills and analytical, problem-solving skills
• Strong focus on customer relationships and the ability to work and collaborate in a team environment
• Experience with Phone Support for a large Enterprise
• Experience with Remote access tools, single sign on solutions, and utilizing basic Active Directory tools.
• Strong multi-tasking skills and a strong work ethic
• Must be able to work one of the following schdeules (Eastern Standard Time): 9:00 – 5:30PM Tuesday – Saturday, or Thursday – Monday 8:00AM – 4:30PM or Tuesday – Saturday 8:00AM – 4:30PM, with flexibility for future schedule changes. There will be an initial 2 weeks of training from Monday - Friday, 9:00 am - 5:30 pm.
EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances Show more details...
Category: Information Systems & Technology...
EmploymentType: Full-Time
Location: Remote Job
LocationType: corporate
JobLocation: ANYWHERE USA, New York 12345
JobSummary: The Support Technician provides first-level support for all calls and tickets coming into the Barnes & Noble Store Systems Help Desk.
An employee in this position can expect a starting rate of $25/hour.
WhatYouDo:
• Troubleshoot, diagnose and resolve technical issues from all stores.
• Ensure all activity is clearly documented in the issue tracking system.
• Place and expedite service calls with our outside vendors when on-site assistance is required.
• Escalate any store issues as necessary to the proper level of support.
• Provide proper follow up of all unresolved issues regarding not only calls personally received, but any open calls in our system.
• Identify and communicate any patterns or trends of incoming calls to Help Desk Management.
• Provide technical or logistical support to any projects as assigned.
Knowledge&Experience:
• Associate’s degree or technical school certificate required along with 1-2 year’s related experience, preferably in a Call Center environment
• Ability to work a flexible schedule based on business needs
• PC hardware and troubleshooting knowledge
• General knowledge of Microsoft Operating systems. Knowledge of Apple devices a plus. (Windows 7, 8.1,10 and Windows Server 2012 operating systems)
• Basic WAN/LAN knowledge
• Basic understanding of TCP/IP Network devices and Printers. (General network connectivity issues)
• Knowledge of Dell and HP PCs a plus
• Knowledge of Dell PowerEdge Server a plus
• Knowledge of Cisco and Meraki Routers and switches a plus
• Knowledge of Meraki Access Points a plus
• Excellent written and verbal communication skills and analytical, problem-solving skills
• Strong focus on customer relationships and the ability to work and collaborate in a team environment
• Experience with Phone Support for a large Enterprise
• Experience with Remote access tools, single sign on solutions, and utilizing basic Active Directory tools.
• Strong multi-tasking skills and a strong work ethic
• Must be able to work one of the following schdeules (Eastern Standard Time): 9:00 – 5:30PM Tuesday – Saturday, or Thursday – Monday 8:00AM – 4:30PM or Tuesday – Saturday 8:00AM – 4:30PM, with flexibility for future schedule changes. There will be an initial 2 weeks of training from Monday - Friday, 9:00 am - 5:30 pm.
EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances Show more details...
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