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via Careers At Best Western Hotels & Resorts - Best Western
posted_at: 10 days agoschedule_type: Full-time
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Job Purpose...
Promotes a high performing business environment by managing applications development or systems architecture functions. Solves business problems and directs teams in design, development and implementation of large scale IT projects
Essential
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Job Purpose...
Promotes a high performing business environment by managing applications development or systems architecture functions. Solves business problems and directs teams in design, development and implementation of large scale IT projects
Essential Job Results
Promotes a high performing business environment by managing information technology solutions in one or more of the following areas: applications systems analysis and programming, server functions, network communication systems, voice systems, computer operations, security.
Motivates and develops staff by assessing strengths and weaknesses and providing appropriate developmental and training opportunities. Implements successful hiring and retention practices. Ensures projects are aligned with department standards by reviewing functional plans based on acceptance criteria and cost justification. Approves proposed project plans and designs. Recommends course corrections to meet changing requirements. Ensures projects are completed according to defined success criteria by directing and overseeing teams in the design, development and implementation of large-scale IT projects. Reviews project plans for alignment with departmental standards, feasibility and integration with other projects. Ensures delivery of reliable high performance applications and technical services. Creates functional policies, standards and procedures. Confers with and advises functional team on technical problems, priorities and methods. Manages technology by developing departmental technology plan. Proposes, and negotiates technology solutions in accordance with Company goals and functional guidelines.
Customizes and implements industry-standard best practices and develops Company best practices. Manages vendor relationships by reviewing progress and evaluating and measuring performance. Meets financial objectives by overseeing and managing annual budget. Protects the Company by handling business sensitive information with appropriate confidentiality
Work Location
• This is remote position, within the U.S.
Pay
• The starting salary for this role is estimated to be between $118,700 and $150,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Experience/Education/Skills
• Minimum 8 years related programming/systems analysis or system architecture experience, including management level assignments.
• Bachelor’s Degree in Computer Science or related field or an equivalent combination of education and experience.
• Significant experience with full system development life cycle methods for generating business software solutions.
• Restful Web Services
• Java Persistence APA (JPA)
• JAVA
• MongoDB
• PL/SQL
• Concurrent programming
• Angular 8
• Bitbucket
• Jenkins
• Payara
• Amazon Web Services Certifications
• HTML 5
• JavaScript
• Demonstrated ability to recognize and utilize design patterns
• Strong development and project management experience using Scrum
• Strong experience with Microservices
• Intermediate proficiency in Microsoft Office Suite.
• Demonstrated ability to manage software development projects through completion.
• Effective interpersonal skills to communicate effectively with end users.
• Advanced technical mastery in area of specialty or broad multi-disciplinary knowledge.
• Financial / budgeting acumen.
• Ability to resolve divergent interests and make quick, effective decisions.
• Ability to develop in-depth understanding of assigned departments’ operations, contracts and accounting.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
Job Purpose...
Promotes a high performing business environment by managing applications development or systems architecture functions. Solves business problems and directs teams in design, development and implementation of large scale IT projects
Essential Job Results
Promotes a high performing business environment by managing information technology solutions in one or more of the following areas: applications systems analysis and programming, server functions, network communication systems, voice systems, computer operations, security.
Motivates and develops staff by assessing strengths and weaknesses and providing appropriate developmental and training opportunities. Implements successful hiring and retention practices. Ensures projects are aligned with department standards by reviewing functional plans based on acceptance criteria and cost justification. Approves proposed project plans and designs. Recommends course corrections to meet changing requirements. Ensures projects are completed according to defined success criteria by directing and overseeing teams in the design, development and implementation of large-scale IT projects. Reviews project plans for alignment with departmental standards, feasibility and integration with other projects. Ensures delivery of reliable high performance applications and technical services. Creates functional policies, standards and procedures. Confers with and advises functional team on technical problems, priorities and methods. Manages technology by developing departmental technology plan. Proposes, and negotiates technology solutions in accordance with Company goals and functional guidelines.
Customizes and implements industry-standard best practices and develops Company best practices. Manages vendor relationships by reviewing progress and evaluating and measuring performance. Meets financial objectives by overseeing and managing annual budget. Protects the Company by handling business sensitive information with appropriate confidentiality
Work Location
• This is remote position, within the U.S.
Pay
• The starting salary for this role is estimated to be between $118,700 and $150,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Experience/Education/Skills
• Minimum 8 years related programming/systems analysis or system architecture experience, including management level assignments.
• Bachelor’s Degree in Computer Science or related field or an equivalent combination of education and experience.
• Significant experience with full system development life cycle methods for generating business software solutions.
• Restful Web Services
• Java Persistence APA (JPA)
• JAVA
• MongoDB
• PL/SQL
• Concurrent programming
• Angular 8
• Bitbucket
• Jenkins
• Payara
• Amazon Web Services Certifications
• HTML 5
• JavaScript
• Demonstrated ability to recognize and utilize design patterns
• Strong development and project management experience using Scrum
• Strong experience with Microservices
• Intermediate proficiency in Microsoft Office Suite.
• Demonstrated ability to manage software development projects through completion.
• Effective interpersonal skills to communicate effectively with end users.
• Advanced technical mastery in area of specialty or broad multi-disciplinary knowledge.
• Financial / budgeting acumen.
• Ability to resolve divergent interests and make quick, effective decisions.
• Ability to develop in-depth understanding of assigned departments’ operations, contracts and accounting.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
via Careers At Best Western Hotels & Resorts - Best Western
posted_at: 9 days agoschedule_type: Full-time
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Work Location/Schedule...
• 100% Remote, within the U.S.
• Work schedule is Monday through Friday.
• Must be available for an on-call rotation every six weeks.
Job Purpose
Supports management in promoting a high performing business environment
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Work Location/Schedule...
• 100% Remote, within the U.S.
• Work schedule is Monday through Friday.
• Must be available for an on-call rotation every six weeks.
Job Purpose
Supports management in promoting a high performing business environment by providing direction to IT administration, support and/or operations staff.
Essential Job Results
Supports management in accomplishing group goals by providing operational and day-to-day supervision of IT administration, support and/or operations staff. Plans and directs day-to-day operations and workflow and assesses, develops and trains staff. Makes hiring and firing recommendations for the department that are given particular weight. Ensures adequate coverage and user support by assigning team members and/or developing service schedules. Plans for shift turnovers and/or resource shortages. Promote a productive work environment by directing prompt resolution of employee and operational issues. Monitors staff and their resolution of user problems and/or systems issues to ensure optimum user and system performance. Oversees compliance by communicating policies, systems, methods and procedures and by monitoring performance.
Continually improves team effectiveness by establishing performance indicators. Monitors and analyzes problem reports to ensure efficient and timely response and escalation of issues. Supports special projects as assigned. Assists in budget preparation. Serves as a back-up on technical support issues, delivering reliable high performance applications and technical services. Protects the Company by handling business sensitive information with appropriate confidentiality.
Experience
• Minimum 5 years related experience in area of specialty, including providing work direction or supervision.
• May require systems configuration or installation experience.
• May require experience in LAN/WAN environment.
• Hospitality experience preferred
• Property Management System experience preferred
Education
• Associate’s Degree in Computer Science or related field or an equivalent combination of education and experience.
• May require, A+, Net+, two Microsoft (MCP), CCNA, MCSE/MCSA or other certifications.
• ITIL Certified preferred.
Skills
• Intermediate proficiency in Microsoft Office Suite.
• Demonstrated ability to communicate complex technology issues to non-technical users.
• May require technical skills in any combination of the following areas: Networks transmitting Voice/Data/Fax and LAN/WAN communications, TCP/IP; CPM, LOKI, LYNX, Peoplesoft, THOR; A+, Net+.
• May require working knowledge of telecommunications, PC, mainframe or other information systems equipment.
• Strong written and verbal communication skills.
Pay
The starting salary for this role is estimated to be between $79,000 and $85,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
Work Location/Schedule...
• 100% Remote, within the U.S.
• Work schedule is Monday through Friday.
• Must be available for an on-call rotation every six weeks.
Job Purpose
Supports management in promoting a high performing business environment by providing direction to IT administration, support and/or operations staff.
Essential Job Results
Supports management in accomplishing group goals by providing operational and day-to-day supervision of IT administration, support and/or operations staff. Plans and directs day-to-day operations and workflow and assesses, develops and trains staff. Makes hiring and firing recommendations for the department that are given particular weight. Ensures adequate coverage and user support by assigning team members and/or developing service schedules. Plans for shift turnovers and/or resource shortages. Promote a productive work environment by directing prompt resolution of employee and operational issues. Monitors staff and their resolution of user problems and/or systems issues to ensure optimum user and system performance. Oversees compliance by communicating policies, systems, methods and procedures and by monitoring performance.
Continually improves team effectiveness by establishing performance indicators. Monitors and analyzes problem reports to ensure efficient and timely response and escalation of issues. Supports special projects as assigned. Assists in budget preparation. Serves as a back-up on technical support issues, delivering reliable high performance applications and technical services. Protects the Company by handling business sensitive information with appropriate confidentiality.
Experience
• Minimum 5 years related experience in area of specialty, including providing work direction or supervision.
• May require systems configuration or installation experience.
• May require experience in LAN/WAN environment.
• Hospitality experience preferred
• Property Management System experience preferred
Education
• Associate’s Degree in Computer Science or related field or an equivalent combination of education and experience.
• May require, A+, Net+, two Microsoft (MCP), CCNA, MCSE/MCSA or other certifications.
• ITIL Certified preferred.
Skills
• Intermediate proficiency in Microsoft Office Suite.
• Demonstrated ability to communicate complex technology issues to non-technical users.
• May require technical skills in any combination of the following areas: Networks transmitting Voice/Data/Fax and LAN/WAN communications, TCP/IP; CPM, LOKI, LYNX, Peoplesoft, THOR; A+, Net+.
• May require working knowledge of telecommunications, PC, mainframe or other information systems equipment.
• Strong written and verbal communication skills.
Pay
The starting salary for this role is estimated to be between $79,000 and $85,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
via Careers At Best Western Hotels & Resorts - Best Western
posted_at: 11 days agoschedule_type: Full-time
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Job Purpose...
Your primary goal as our Manager - eCommerce Analytics will be to manage, monitor and report on our online consumer experience to identify actionable insights for revenue, improved customer experience and guest engagement. Your expertise
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Job Purpose...
Your primary goal as our Manager - eCommerce Analytics will be to manage, monitor and report on our online consumer experience to identify actionable insights for revenue, improved customer experience and guest engagement. Your expertise in synthesizing data across multiple data sources, including Adobe Analytics, DataLake and CDP and making key recommendations based on your insight will ensure your success. Coupled with your superior data analytics skills, we look for you to consistently push the envelope and let your proactive curiosity improve our eCommerce revenue. On a daily basis, you will work with large data sets, pulling performance numbers and identifying variance to expectations. We will rely heavily upon your honed attention to detail and data intuition to self-correct as well as govern the data.
Responsibilities
Analytics
• Produce and report on insights to drive revenue through bestwestern.com and our other guest facing revenue channels
• Formulate hypotheses that can be tested, measured, and reported on to a larger audience
• Support business initiatives by identifying key trends in data that can drive growth for the business
• Validate data integrity in all analyses performed
• Support department-wide ROI reporting and analyses when needed
• Build insight-minded dashboards, to identify and analyze trends and shifts in customer behavior across both browser and native mobile apps.
• Present insights to members of the Best Western leadership team
• Trains, manages, and mentors direct supports as other peer analysts across multiple teams
Qualifications
• 5+ years of experience in a data analytical role with a focus on eCommerce
• Minimum 6 to 8 years related experience, including supervisory or management experience
• Ability to transform complex facts, figures, and numbers into plain English that can be easily understood
• Keen attention to detail, financial responsibility, and strong organizational skills
• Adept at compiling accurate reports and presenting analytical findings in a clear, concise manner
• Excellent communication skills
• Hospitality experience a plus
• BS / BA Degree in mathematics, computer science, or statistics preferred
• Experience with Adobe Analytics and SQL
Work Location/Schedule
• This is a remote position, sitting within the United States
• This position covers core business hours of 8am to 5pm
Pay
• The starting salary for this role is estimated to be between $100,000 and $120,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
Job Purpose...
Your primary goal as our Manager - eCommerce Analytics will be to manage, monitor and report on our online consumer experience to identify actionable insights for revenue, improved customer experience and guest engagement. Your expertise in synthesizing data across multiple data sources, including Adobe Analytics, DataLake and CDP and making key recommendations based on your insight will ensure your success. Coupled with your superior data analytics skills, we look for you to consistently push the envelope and let your proactive curiosity improve our eCommerce revenue. On a daily basis, you will work with large data sets, pulling performance numbers and identifying variance to expectations. We will rely heavily upon your honed attention to detail and data intuition to self-correct as well as govern the data.
Responsibilities
Analytics
• Produce and report on insights to drive revenue through bestwestern.com and our other guest facing revenue channels
• Formulate hypotheses that can be tested, measured, and reported on to a larger audience
• Support business initiatives by identifying key trends in data that can drive growth for the business
• Validate data integrity in all analyses performed
• Support department-wide ROI reporting and analyses when needed
• Build insight-minded dashboards, to identify and analyze trends and shifts in customer behavior across both browser and native mobile apps.
• Present insights to members of the Best Western leadership team
• Trains, manages, and mentors direct supports as other peer analysts across multiple teams
Qualifications
• 5+ years of experience in a data analytical role with a focus on eCommerce
• Minimum 6 to 8 years related experience, including supervisory or management experience
• Ability to transform complex facts, figures, and numbers into plain English that can be easily understood
• Keen attention to detail, financial responsibility, and strong organizational skills
• Adept at compiling accurate reports and presenting analytical findings in a clear, concise manner
• Excellent communication skills
• Hospitality experience a plus
• BS / BA Degree in mathematics, computer science, or statistics preferred
• Experience with Adobe Analytics and SQL
Work Location/Schedule
• This is a remote position, sitting within the United States
• This position covers core business hours of 8am to 5pm
Pay
• The starting salary for this role is estimated to be between $100,000 and $120,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
via Careers At Best Western Hotels & Resorts - Best Western
posted_at: 3 days agoschedule_type: Full-time
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Job Purpose...
Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and/or installing systems, software and/or hardware solutions. Increases system efficiency and reliability by handling moderately
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Job Purpose...
Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and/or installing systems, software and/or hardware solutions. Increases system efficiency and reliability by handling moderately complex tasks and/or activities.
Essential Job Results
Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and/or installing systems, software and/or hardware solutions. Increases system efficiency and reliability by handling moderately complex tasks and/or activities in one of the following areas: server functions, network communication systems, voice systems, database administration, systems monitoring, or applications development. Delivers reliable high performance applications and technical services.
Duties may be included as follows:
• Creates, enhances and maintains systems or software applications by performing moderately complex programming duties. Designs, codes, debugs, tests, documents and implements programs in approved languages.
• Enhances performance by analyzing, developing, recommending and implementing cost effective system enhancements.
• Meets the business scope and objectives of the enterprise by developing and implementing proactive monitoring of critical business services to ensure availability.
Meets business needs by translating user requirements into solutions and by monitoring industry trends. Researches, produces and implements standards documents. Outlines and implements all system configuration, tuning and upgrades. Contributes to team effort by participating in IT projects and coordinating with other IT teams. Develops, maintains and communicates troubleshooting and recovery procedures and provides support as needed. Maintains technical currency by reviewing trade publications, researching technical documentation and pursuing training relevant to Company operating environments. Maintains fundamental understanding of client business functions. May interface with vendors to resolve issues. Protects the Company by handling business sensitive information with appropriate confidentiality.
Experience/Education/Skills
• Minimum 2 to 3 years related programming/systems analysis experience.
• Bachelor’s Degree in Computer Science or related field or an equivalent combination of education and experience.
• May require any combination or all of the following skills.
• Python
• JavaScript
• Amazon Web Services Certifications
• Oracle databases/tools, PL/SQL
• System performance monitoring, analysis and management
• Monitoring tools and concepts
• JAVA
• Restful Web Services
• Java Persistence APA (JPA)
• MongoDB
• Concurrent programming
• Angular 8
• Bitbucket
• Jenkins
• Payara
• HTML
• Intermediate proficiency in Microsoft Office Suite.
• Demonstrated ability to manage software development projects through completion.
• Effective interpersonal skills to communicate effectively with end users.
Work Location
• This is a remote work from home role, within the U.S.
Pay
The starting salary for this role is estimated to be between $78,000 and $94,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
Job Purpose...
Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and/or installing systems, software and/or hardware solutions. Increases system efficiency and reliability by handling moderately complex tasks and/or activities.
Essential Job Results
Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and/or installing systems, software and/or hardware solutions. Increases system efficiency and reliability by handling moderately complex tasks and/or activities in one of the following areas: server functions, network communication systems, voice systems, database administration, systems monitoring, or applications development. Delivers reliable high performance applications and technical services.
Duties may be included as follows:
• Creates, enhances and maintains systems or software applications by performing moderately complex programming duties. Designs, codes, debugs, tests, documents and implements programs in approved languages.
• Enhances performance by analyzing, developing, recommending and implementing cost effective system enhancements.
• Meets the business scope and objectives of the enterprise by developing and implementing proactive monitoring of critical business services to ensure availability.
Meets business needs by translating user requirements into solutions and by monitoring industry trends. Researches, produces and implements standards documents. Outlines and implements all system configuration, tuning and upgrades. Contributes to team effort by participating in IT projects and coordinating with other IT teams. Develops, maintains and communicates troubleshooting and recovery procedures and provides support as needed. Maintains technical currency by reviewing trade publications, researching technical documentation and pursuing training relevant to Company operating environments. Maintains fundamental understanding of client business functions. May interface with vendors to resolve issues. Protects the Company by handling business sensitive information with appropriate confidentiality.
Experience/Education/Skills
• Minimum 2 to 3 years related programming/systems analysis experience.
• Bachelor’s Degree in Computer Science or related field or an equivalent combination of education and experience.
• May require any combination or all of the following skills.
• Python
• JavaScript
• Amazon Web Services Certifications
• Oracle databases/tools, PL/SQL
• System performance monitoring, analysis and management
• Monitoring tools and concepts
• JAVA
• Restful Web Services
• Java Persistence APA (JPA)
• MongoDB
• Concurrent programming
• Angular 8
• Bitbucket
• Jenkins
• Payara
• HTML
• Intermediate proficiency in Microsoft Office Suite.
• Demonstrated ability to manage software development projects through completion.
• Effective interpersonal skills to communicate effectively with end users.
Work Location
• This is a remote work from home role, within the U.S.
Pay
The starting salary for this role is estimated to be between $78,000 and $94,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
via Careers At Best Western Hotels & Resorts - Best Western
posted_at: 20 days agoschedule_type: Full-time
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Best Western is seeking an IT Security Architect with a vision for the future. You will work with an amazing team of analysts, system engineers and architects to propel Best Western's IT security to... a new level. Design system architectures with
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Best Western is seeking an IT Security Architect with a vision for the future. You will work with an amazing team of analysts, system engineers and architects to propel Best Western's IT security to... a new level. Design system architectures with a security-related focus across all sectors of the company. A successful candidate will be comfortable working with diverse teams across our dynamic organization to enable business while promoting security.
Capitalizing on your creativity will positively influence the outcome of your projects. Keeping up with relevant technologies and a contributing voice will help set the direction of the group and drive innovation to unite company efforts for consistent system security.
As a Best Western IT Security Architect, you will ensure the confidentiality, integrity, and availability of company data and information technology assets by leading information security policy enforcement and risk management activities. Your education and 5+ years (preferred) InfoSec experience will serve as a solid foundation as you tackle this position with gusto.
Your leadership activities will include:
· Providing security architecture guidance in support of application development, cloud, and infrastructure projects.
· Working closely with technical managers and leads to ensure security is properly addressed in all phases of development projects.
· Performing architecture reviews and code reviews to ensure adherence to security standards and regulatory requirements.
· Conducting software security assessments using dynamic analysis tools such as VeraCode, Zap, SonarCube, and BurpSuite.
· Design and implement Security Testing used in Automated Deployment Pipelines
Your strengths and experience in the following areas will make you the perfect fit for this position:
· Certification in one or several of the following CISSP, SSCP, SANS, CEH, or other industry-leading information security certification
· Secure SDLC process to develop and design effective technology solutions with a focus on automation
· Experience with DevSecOps and representing security perspectives within integrated teams.
· Familiarity with common Software Vulnerabilities (SANS 25, OWASP) and ways to avoid and prevent them
· Training software development teams on secure coding practices
· Demonstrated experience in the design and assessment of application and mobile secure coding programs
· Working knowledge of all aspects of information technology including information security, programming, networking, UNIX and Windows administration
· Experience in IT security concepts and technologies such as: identity and access management, PKI, multi-factor authentication, role-based access control (RBAC), LDAP directories
· Experience with credit card security requirements and data privacy regulations such as PCI as well as industry best-practices such as COBIT, ITIL, and NIST
· Experience with Privacy Regulations including GDPR, CPRA, CPA, CPDP, MOCPA
· Cloud security concepts (SaaS, PaaS, IaaS), mobile architecture, network, and application security and/or data protection
· Experience with AWS cloud native security tools including Config, Security Hub, Cloud Trail
· Experience working with cloud infrastructure and Infrastructure as Code (IaC) using Terraform and Cloud Formation
· Utilization of security technologies, including firewall, vulnerability management, WAF, DLP, digital certificates, encryption and authentication techniques, relational databases, middleware applications, collaboration, and document management solutions
Work Location
• This is a remote/home office position within the U.S.
Pay
• The starting salary for this role is estimated to be between $121,900 and $160,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
Best Western is seeking an IT Security Architect with a vision for the future. You will work with an amazing team of analysts, system engineers and architects to propel Best Western's IT security to... a new level. Design system architectures with a security-related focus across all sectors of the company. A successful candidate will be comfortable working with diverse teams across our dynamic organization to enable business while promoting security.
Capitalizing on your creativity will positively influence the outcome of your projects. Keeping up with relevant technologies and a contributing voice will help set the direction of the group and drive innovation to unite company efforts for consistent system security.
As a Best Western IT Security Architect, you will ensure the confidentiality, integrity, and availability of company data and information technology assets by leading information security policy enforcement and risk management activities. Your education and 5+ years (preferred) InfoSec experience will serve as a solid foundation as you tackle this position with gusto.
Your leadership activities will include:
· Providing security architecture guidance in support of application development, cloud, and infrastructure projects.
· Working closely with technical managers and leads to ensure security is properly addressed in all phases of development projects.
· Performing architecture reviews and code reviews to ensure adherence to security standards and regulatory requirements.
· Conducting software security assessments using dynamic analysis tools such as VeraCode, Zap, SonarCube, and BurpSuite.
· Design and implement Security Testing used in Automated Deployment Pipelines
Your strengths and experience in the following areas will make you the perfect fit for this position:
· Certification in one or several of the following CISSP, SSCP, SANS, CEH, or other industry-leading information security certification
· Secure SDLC process to develop and design effective technology solutions with a focus on automation
· Experience with DevSecOps and representing security perspectives within integrated teams.
· Familiarity with common Software Vulnerabilities (SANS 25, OWASP) and ways to avoid and prevent them
· Training software development teams on secure coding practices
· Demonstrated experience in the design and assessment of application and mobile secure coding programs
· Working knowledge of all aspects of information technology including information security, programming, networking, UNIX and Windows administration
· Experience in IT security concepts and technologies such as: identity and access management, PKI, multi-factor authentication, role-based access control (RBAC), LDAP directories
· Experience with credit card security requirements and data privacy regulations such as PCI as well as industry best-practices such as COBIT, ITIL, and NIST
· Experience with Privacy Regulations including GDPR, CPRA, CPA, CPDP, MOCPA
· Cloud security concepts (SaaS, PaaS, IaaS), mobile architecture, network, and application security and/or data protection
· Experience with AWS cloud native security tools including Config, Security Hub, Cloud Trail
· Experience working with cloud infrastructure and Infrastructure as Code (IaC) using Terraform and Cloud Formation
· Utilization of security technologies, including firewall, vulnerability management, WAF, DLP, digital certificates, encryption and authentication techniques, relational databases, middleware applications, collaboration, and document management solutions
Work Location
• This is a remote/home office position within the U.S.
Pay
• The starting salary for this role is estimated to be between $121,900 and $160,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
via Careers At Best Western Hotels & Resorts - Best Western
posted_at: 10 days agoschedule_type: Full-time
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Essential Job Results...
• Promotes compliance with Company and professional design standards by providing members, and conditional applicants, with project design services.
• Develops and prepares presentation drawings and specifications using
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Essential Job Results...
• Promotes compliance with Company and professional design standards by providing members, and conditional applicants, with project design services.
• Develops and prepares presentation drawings and specifications using design principles.
• Provides design consulting services by visiting property sites and/or meeting with members and conditional applicants.
• Develops design criteria and identifies requirements.
• Applies functional analysis and space planning principles and makes presentations to clients.
• Meets Company and professional design requirements by reviewing member, and conditional applicant, submittals and plans for new construction or refurbishments.
• May visit properties, communicate required upgrades and write reports.
• Reviews reports, photos and plans to assess properties and correct design deficiencies in compliance with design guidelines.
• Contributes to team effort by providing advice and technical direction to less experienced designers.
• Leads and monitors projects to ensure design objectives are met.
• Leads design initiatives to recommend and implement new systems, processes or procedures.
• Supports design programs by preparing preliminary budgets for client review.
• May provide transition support by working with new and probational clients.
• Makes recommendations on member matters. Maintains quality service by following Company standards.
Experience
• Minimum 4 years related experience in architecture/ interior design for commercial, industrial or institutional facilities.
• Hotel industry experience preferred
Education
• Bachelor’s Degree in Architecture/Interior Design or related field or an equivalent combination of education and experience.
Skills
• Intermediate proficiency in Microsoft Office Suite.
• May require advanced proficiency in a specific application.
• Strong sketching and drafting skills.
• Advanced proficiency in Computer Aided Drafting (CAD).
• Customer focused with good presentation skills.
• Ability to diplomatically communicate deficiencies and required changes.
• NCIDQ certification preferred.
• Previous project leadership experience.
Pay
• The starting salary for this role is estimated to be between $60,200 and $80,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Other Requirements
• May travel up to 75% of work time
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
Essential Job Results...
• Promotes compliance with Company and professional design standards by providing members, and conditional applicants, with project design services.
• Develops and prepares presentation drawings and specifications using design principles.
• Provides design consulting services by visiting property sites and/or meeting with members and conditional applicants.
• Develops design criteria and identifies requirements.
• Applies functional analysis and space planning principles and makes presentations to clients.
• Meets Company and professional design requirements by reviewing member, and conditional applicant, submittals and plans for new construction or refurbishments.
• May visit properties, communicate required upgrades and write reports.
• Reviews reports, photos and plans to assess properties and correct design deficiencies in compliance with design guidelines.
• Contributes to team effort by providing advice and technical direction to less experienced designers.
• Leads and monitors projects to ensure design objectives are met.
• Leads design initiatives to recommend and implement new systems, processes or procedures.
• Supports design programs by preparing preliminary budgets for client review.
• May provide transition support by working with new and probational clients.
• Makes recommendations on member matters. Maintains quality service by following Company standards.
Experience
• Minimum 4 years related experience in architecture/ interior design for commercial, industrial or institutional facilities.
• Hotel industry experience preferred
Education
• Bachelor’s Degree in Architecture/Interior Design or related field or an equivalent combination of education and experience.
Skills
• Intermediate proficiency in Microsoft Office Suite.
• May require advanced proficiency in a specific application.
• Strong sketching and drafting skills.
• Advanced proficiency in Computer Aided Drafting (CAD).
• Customer focused with good presentation skills.
• Ability to diplomatically communicate deficiencies and required changes.
• NCIDQ certification preferred.
• Previous project leadership experience.
Pay
• The starting salary for this role is estimated to be between $60,200 and $80,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Other Requirements
• May travel up to 75% of work time
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
via Tarta.ai
posted_at: 20 hours agoschedule_type: Full-timesalary: 14.50–17.00 an hour
*Laundry Attendant
Property Summary...
A Vibrant addition to the Downtown Tempe Neighborhood, the hotel provides you with all the comforts of home while allowing you to experience everything that Tempe has to offer. After a great night sleep in our Sealy beds, rainfall showerheads and Bliss Spa amenities will be a great start to your day! Enjoy our locally roasted coffee and pastries in the lobby on your way out. Work or play are nearby with many
*Laundry Attendant
Property Summary...
A Vibrant addition to the Downtown Tempe Neighborhood, the hotel provides you with all the comforts of home while allowing you to experience everything that Tempe has to offer. After a great night sleep in our Sealy beds, rainfall showerheads and Bliss Spa amenities will be a great start to your day! Enjoy our locally roasted coffee and pastries in the lobby on your way out. Work or play are nearby with many corporate offices, Arizona State University s Main Campus, Valley Metro Light Rail, and Mill Avenue within walking distance. When you return for the evening enjoy appetizers or a delicious meal or unwind by sipping on our signature Vib cocktail while mingling at the rooftop lounge and enjoying the one-of-a-kind Arizona sunsets. Once you finish dinner and head back to your room, you can start streaming your favorite shows by casting from your preferred device to the in-room television or send few emails using our ultra-fast Wi-Fi.Vib Tempe has everything you need for the best business trip, quick adult getaway, or perfect university visit.
Job Title:
Laundry Washer/Laundry Attendant
Job Summary:
Prepares, cleans, and delivers hotel linens in accordance with established standards to assure guest satisfaction.
Job Duties:
Sorts, pre-treats, washes, dries, presses, folds, and delivers hotel linens to departments as needed.
Ensures washers and dryers operate properly and informs management or maintenance of any malfunctions or problems.
Maintains linen cart and supplies in a neat and organized manner.
Responds to requests from guests and hotel staff in a timely and efficient manner.
Maintains security of equipment, keys and supplies issued each day.
Makes certain that the laundry area is kept clean and is well maintained.
Maintains a professional image through appearance and dress.
Maintains a friendly, cheerful, and courteous demeanor at all times.
Attend department meetings as scheduled.
Performs other duties as assigned.
Qualifications:
High school or equivalent (Preferred)
Basic knowledge of general laundry cleaning principles, use of laundry products, and operation of standard laundry equipment.
Ability to lift, bend, stoop, push, or pull heavy loads, and stand for long periods of time.
Ability to lift bundles of linen weighing up to 75 lbs.
Ability to push and/or pull wheeled carts weighing up to 100 lbs.
Ability to communicate effectively with guests and associates.
Ability to work a flexible schedule, including weekends and holidays.
Job Type:
Full-time
Pay:
From $14.50 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
8-hour shift
Holidays
Weekend availability
Experience:
Hotel experience: 1 year (Preferred)Work Location: 511 S. Farmer Ave. Tempe, AZ 85281Vib Hotel, Tempe maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state or local laws.
Send inquiries to: . @bestwestern.com
Important Notes
The Vib Tempe is the first owned/managed property from BWH Hotel group. The hotel will showcase this new brand to developers from around the country and be a new gem in the Valley of the Sun. Come be a part of history and join the team!
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Laundry Attendant
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Email Direct
Your email has been sent!|
$14 to $17/hour
Posted
: 2/1/2022
Job Status
: Full Time,Part Time
Associated topics: aide, guest room, laundry attendant, planchador de lavanderia, resort, room attendant, suite, suite attendant, turndown service, wyndham Show more details...
Property Summary...
A Vibrant addition to the Downtown Tempe Neighborhood, the hotel provides you with all the comforts of home while allowing you to experience everything that Tempe has to offer. After a great night sleep in our Sealy beds, rainfall showerheads and Bliss Spa amenities will be a great start to your day! Enjoy our locally roasted coffee and pastries in the lobby on your way out. Work or play are nearby with many corporate offices, Arizona State University s Main Campus, Valley Metro Light Rail, and Mill Avenue within walking distance. When you return for the evening enjoy appetizers or a delicious meal or unwind by sipping on our signature Vib cocktail while mingling at the rooftop lounge and enjoying the one-of-a-kind Arizona sunsets. Once you finish dinner and head back to your room, you can start streaming your favorite shows by casting from your preferred device to the in-room television or send few emails using our ultra-fast Wi-Fi.Vib Tempe has everything you need for the best business trip, quick adult getaway, or perfect university visit.
Job Title:
Laundry Washer/Laundry Attendant
Job Summary:
Prepares, cleans, and delivers hotel linens in accordance with established standards to assure guest satisfaction.
Job Duties:
Sorts, pre-treats, washes, dries, presses, folds, and delivers hotel linens to departments as needed.
Ensures washers and dryers operate properly and informs management or maintenance of any malfunctions or problems.
Maintains linen cart and supplies in a neat and organized manner.
Responds to requests from guests and hotel staff in a timely and efficient manner.
Maintains security of equipment, keys and supplies issued each day.
Makes certain that the laundry area is kept clean and is well maintained.
Maintains a professional image through appearance and dress.
Maintains a friendly, cheerful, and courteous demeanor at all times.
Attend department meetings as scheduled.
Performs other duties as assigned.
Qualifications:
High school or equivalent (Preferred)
Basic knowledge of general laundry cleaning principles, use of laundry products, and operation of standard laundry equipment.
Ability to lift, bend, stoop, push, or pull heavy loads, and stand for long periods of time.
Ability to lift bundles of linen weighing up to 75 lbs.
Ability to push and/or pull wheeled carts weighing up to 100 lbs.
Ability to communicate effectively with guests and associates.
Ability to work a flexible schedule, including weekends and holidays.
Job Type:
Full-time
Pay:
From $14.50 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
8-hour shift
Holidays
Weekend availability
Experience:
Hotel experience: 1 year (Preferred)Work Location: 511 S. Farmer Ave. Tempe, AZ 85281Vib Hotel, Tempe maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state or local laws.
Send inquiries to: . @bestwestern.com
Important Notes
The Vib Tempe is the first owned/managed property from BWH Hotel group. The hotel will showcase this new brand to developers from around the country and be a new gem in the Valley of the Sun. Come be a part of history and join the team!
X
Share This Page
Laundry Attendant
Share link. Copy this URL:
Email Direct
Your email has been sent!|
$14 to $17/hour
Posted
: 2/1/2022
Job Status
: Full Time,Part Time
Associated topics: aide, guest room, laundry attendant, planchador de lavanderia, resort, room attendant, suite, suite attendant, turndown service, wyndham Show more details...
via Careers At Best Western Hotels & Resorts - Best Western
posted_at: 11 days agoschedule_type: Full-time
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Job Purpose...
The Help Desk Supervisor ensures that our Help Desk support team provides services in a professional, consistent, and efficient manner. The core responsibilities of this position include monitoring and facilitating the success of the
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Job Purpose...
The Help Desk Supervisor ensures that our Help Desk support team provides services in a professional, consistent, and efficient manner. The core responsibilities of this position include monitoring and facilitating the success of the Help Desk team. This includes coaching, mentoring, and developing team members to empower the team with the skills/capabilities needed to provide the best customer service possible in addition to supporting their career path needs. On demand, this position will handle overflow and escalated tickets by providing hands-on technical support for in-person and remote end users. This will facilitate a deeper understanding of the specific challenges our support teams encounter on a day-to-day basis so that you can prioritize the improvements that need to be deployed. The team will require your oversight to ensure outstanding requests are always reviewed by the right team promptly. The Help Desk Supervisor will also support the Help Desk Manager promote a high-performing business culture by collaborating to define, track, analyze, and report metrics that will enable the team to continually improve our services and end-user satisfaction.
Essential Job Results:
Ensures timely resolution of Help Desk trouble calls; monitors overall quality, efficiency, and timeliness of Help Desk services; develop standards and procedures to manage quantity and complexity of trouble calls; resolves complex and difficult help desk requests. Supports management in accomplishing group goals by providing operational and day-to-day supervision of help desk technicians. Ensures adequate coverage and user support by assigning team members and developing service schedules-plans for shift turnovers and resource shortages. Evaluates operations and activities of assigned area(s) of responsibility; recommend improvement and modifications; prepare various reports on operations and activities. Plans and directs day-to-day operations and workflow. Assesses, develops, and trains staff. Ensures assigned employees have career development plans. Provides resource management recommendations to ensure we employ the right person for the right roles. Ensures all customers receive outstanding customer support. Promotes a productive work environment by directing prompt resolution of employee and operational issues. Monitors staff and their solutions ensure optimum user and system performance. Develop, implement, and enforce Information Technology Infrastructure Library (ITIL) policies and procedures. Analyze help desk performance through various statistical and reporting methods. Continually improve team effectiveness by establishing performance indicators, OKR’s, and Key Results that measure desired outcomes. Implement methodologies to improve first-call resolution, manage customer perceptions, and build strong internal relationships. Develop and maintain positive working relationships with all teams. Proactively assist others in achieving the organization's objectives. Supports special projects as assigned. Assists in budget preparation. Protects the Company by handling business sensitive information with appropriate confidentiality. Performs other related work as required.
Pay
The starting salary for this role is estimated to be between $79,000 and $85,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Experience/Education/Skills
• Minimum five years of related experience in the specialty area, including providing work direction or supervision.
• Previous leadership experience preferred.
• Experience working in a team-oriented, collaborative environment.
• It may require experience with the operational aspects of all CPUs, peripheral devices, and communications equipment.
• Associate’s degree or higher in Information Systems or related field or equivalent combination of education and experience required.
• It may require A+, Net+, two Microsoft (MCP), CCNA, MCSE/MCSA, or other certifications.
• Intermediate proficiency in Microsoft Office Suite.
• Demonstrated ability to communicate complex technical issues to non-technical users.
• May require technical skills in any combination of the following areas: Networks transmitting Voice/Data/Fax and LAN/WAN communications, TCP/IP or VSAT; LYNX, LOKI, Workday, Goldmine; A+, Net+.
• It may require solid technical skills.
• It may require the ability to research and resolve problems of a technical nature in situations where previous experience does not provide a solution.
• Must possess strong communication skills.
• Must be able to train, mentor and familiarize new Help Desk Technicians with business practices.
• Must be able to provide hands-on training in all available tools and technologies
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
Job Purpose...
The Help Desk Supervisor ensures that our Help Desk support team provides services in a professional, consistent, and efficient manner. The core responsibilities of this position include monitoring and facilitating the success of the Help Desk team. This includes coaching, mentoring, and developing team members to empower the team with the skills/capabilities needed to provide the best customer service possible in addition to supporting their career path needs. On demand, this position will handle overflow and escalated tickets by providing hands-on technical support for in-person and remote end users. This will facilitate a deeper understanding of the specific challenges our support teams encounter on a day-to-day basis so that you can prioritize the improvements that need to be deployed. The team will require your oversight to ensure outstanding requests are always reviewed by the right team promptly. The Help Desk Supervisor will also support the Help Desk Manager promote a high-performing business culture by collaborating to define, track, analyze, and report metrics that will enable the team to continually improve our services and end-user satisfaction.
Essential Job Results:
Ensures timely resolution of Help Desk trouble calls; monitors overall quality, efficiency, and timeliness of Help Desk services; develop standards and procedures to manage quantity and complexity of trouble calls; resolves complex and difficult help desk requests. Supports management in accomplishing group goals by providing operational and day-to-day supervision of help desk technicians. Ensures adequate coverage and user support by assigning team members and developing service schedules-plans for shift turnovers and resource shortages. Evaluates operations and activities of assigned area(s) of responsibility; recommend improvement and modifications; prepare various reports on operations and activities. Plans and directs day-to-day operations and workflow. Assesses, develops, and trains staff. Ensures assigned employees have career development plans. Provides resource management recommendations to ensure we employ the right person for the right roles. Ensures all customers receive outstanding customer support. Promotes a productive work environment by directing prompt resolution of employee and operational issues. Monitors staff and their solutions ensure optimum user and system performance. Develop, implement, and enforce Information Technology Infrastructure Library (ITIL) policies and procedures. Analyze help desk performance through various statistical and reporting methods. Continually improve team effectiveness by establishing performance indicators, OKR’s, and Key Results that measure desired outcomes. Implement methodologies to improve first-call resolution, manage customer perceptions, and build strong internal relationships. Develop and maintain positive working relationships with all teams. Proactively assist others in achieving the organization's objectives. Supports special projects as assigned. Assists in budget preparation. Protects the Company by handling business sensitive information with appropriate confidentiality. Performs other related work as required.
Pay
The starting salary for this role is estimated to be between $79,000 and $85,000. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs and market demands.
Experience/Education/Skills
• Minimum five years of related experience in the specialty area, including providing work direction or supervision.
• Previous leadership experience preferred.
• Experience working in a team-oriented, collaborative environment.
• It may require experience with the operational aspects of all CPUs, peripheral devices, and communications equipment.
• Associate’s degree or higher in Information Systems or related field or equivalent combination of education and experience required.
• It may require A+, Net+, two Microsoft (MCP), CCNA, MCSE/MCSA, or other certifications.
• Intermediate proficiency in Microsoft Office Suite.
• Demonstrated ability to communicate complex technical issues to non-technical users.
• May require technical skills in any combination of the following areas: Networks transmitting Voice/Data/Fax and LAN/WAN communications, TCP/IP or VSAT; LYNX, LOKI, Workday, Goldmine; A+, Net+.
• It may require solid technical skills.
• It may require the ability to research and resolve problems of a technical nature in situations where previous experience does not provide a solution.
• Must possess strong communication skills.
• Must be able to train, mentor and familiarize new Help Desk Technicians with business practices.
• Must be able to provide hands-on training in all available tools and technologies
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
via Careers At Best Western Hotels & Resorts - Best Western
posted_at: 18 days agoschedule_type: Full-time
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Our Administrative Service department is in need of an experienced Facilities Representative to provide general building maintenance our corporate office locations...
The Facilities Representative will be responsible for:
• Enhancing the operational
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Our Administrative Service department is in need of an experienced Facilities Representative to provide general building maintenance our corporate office locations...
The Facilities Representative will be responsible for:
• Enhancing the operational readiness of electrical, mechanical, emergency fire/safety systems by performing more complex repairs and maintenance requiring advanced skills.
• Servicing auxiliary equipment and Company vehicles, making mechanical adjustments, modifications and repairs as needed.
• Maintaining current and accurate information by monitoring and updating equipment operational and maintenance logs.
• Keeping up to date records for warranty service. Requisitioning supplies and parts as needed.
• Meeting compliance objectives by performing all work in accordance with established safety procedures and manufacturers’ guidelines.
• Contributing to our teams efforts by performing various and diverse special projects and assignments as directed.
• Working with and directing vendors and contracted services staff in the performance of their work.
Pay
• The starting salary for this role is estimated to be between $20 and $22 per hour. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs & market demands.
Work Schedule
• Monday through Friday, 8am to 5pm at our HQ location: 6201 North 24th Parkway, Phoenix, AZ 85016.
Experience
• 2 + years progressive building maintenance experience in a facilities services environment or completion of trade school.
Education
• High school graduate or equivalent required.
Skills
• Solid working knowledge of computerized energy management systems and service maintenance.
• Effective communication and interpersonal skills.
• Applies advanced skills to the position or specialization.
• May adapt procedures, processes, tools, equipment and techniques to meet the more complex requirements of the position.
Other Requirements
• Ability to lift minimum of 50 lbs Dexterity and ability to climb to roof or top of facilities (40-50 ft)
• Mobility includes ability to pull cable, crawl, bend, kneel and stretch.
• Must be available to work flexible hours; may need to be available for calls 24 hours a day.
• Valid driver’s license, serviceable automobile and proof of insurance.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
Our Administrative Service department is in need of an experienced Facilities Representative to provide general building maintenance our corporate office locations...
The Facilities Representative will be responsible for:
• Enhancing the operational readiness of electrical, mechanical, emergency fire/safety systems by performing more complex repairs and maintenance requiring advanced skills.
• Servicing auxiliary equipment and Company vehicles, making mechanical adjustments, modifications and repairs as needed.
• Maintaining current and accurate information by monitoring and updating equipment operational and maintenance logs.
• Keeping up to date records for warranty service. Requisitioning supplies and parts as needed.
• Meeting compliance objectives by performing all work in accordance with established safety procedures and manufacturers’ guidelines.
• Contributing to our teams efforts by performing various and diverse special projects and assignments as directed.
• Working with and directing vendors and contracted services staff in the performance of their work.
Pay
• The starting salary for this role is estimated to be between $20 and $22 per hour. Base pay, however, will be determined based on several factors, which include but are not limited to, applicable skills, work experience, education, business needs & market demands.
Work Schedule
• Monday through Friday, 8am to 5pm at our HQ location: 6201 North 24th Parkway, Phoenix, AZ 85016.
Experience
• 2 + years progressive building maintenance experience in a facilities services environment or completion of trade school.
Education
• High school graduate or equivalent required.
Skills
• Solid working knowledge of computerized energy management systems and service maintenance.
• Effective communication and interpersonal skills.
• Applies advanced skills to the position or specialization.
• May adapt procedures, processes, tools, equipment and techniques to meet the more complex requirements of the position.
Other Requirements
• Ability to lift minimum of 50 lbs Dexterity and ability to climb to roof or top of facilities (40-50 ft)
• Mobility includes ability to pull cable, crawl, bend, kneel and stretch.
• Must be available to work flexible hours; may need to be available for calls 24 hours a day.
• Valid driver’s license, serviceable automobile and proof of insurance.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
via Careers At Best Western Hotels & Resorts - Best Western
posted_at: 5 days agoschedule_type: Full-time
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Work Schedule/Location...
• This position will work Tuesday thru Saturday -7:00am to 3:00pm.
• This position will work at our North Phoenix Location - 20400 North 29th Avenue, Phoenix, AZ
As an onsite Security Officer, this position contributes
Best Western Hotels & Resorts is a leading, global hospitality network comprised of three hotel companies, including WorldHotels® Collection, Best Western® Hotels & Resorts and SureStay Hotel Group®.
Work Schedule/Location...
• This position will work Tuesday thru Saturday -7:00am to 3:00pm.
• This position will work at our North Phoenix Location - 20400 North 29th Avenue, Phoenix, AZ
As an onsite Security Officer, this position contributes to safety and security of the employees, visitors, members and grounds of the Best Western corporate offices.
The Security Officer is responsible for:
• Greeting and assisting employees and visitors as they enter BW facilities.
• Controlling access by monitoring all entry points and and grounds.
• Monitoring and ensuring badges are worn by all company personnel and visitors at all times.
• Providing secure and safe facilities by patrolling parking areas, grounds and entry points to property for breaches, maintenance problems and fire and building hazards ensuring irregularities are communicated appropriately.
• Monitoring and tracking all security related situations by logging any events.
• Helping ensure all safety and security equipment is in proper working order.
• Contributing to team effort by assisting Administrative Services with the inspection of critical equipment throughout the facility, completing set up of meeting space and miscellaneous tasks and projects as directed.
Experience
• Minimum 1 year security experience in commercial or corporate environment.
Education
• High School diploma equivalent certification.
Skills
• Strong customer service and interpersonal skills with the ability to interact effectively with BW employees and visitors.
• Communicates effectively in a pleasant, professional and friendly manner.
• Ability to work independently as well as part of the overall Security/Administrative Services department.
• Experience with Microsoft Office Suite
• CCTV and Access Control preferred
• Exhibits agility dealing with difficult customers and situations.
• Knowledge of fire alarm panel systems preferred.
• Extended periods of standing/walking/climbing stairs.
• Able to bend, stoop, squat, kneel, climb, twist, and lift 50 lbs.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
Work Schedule/Location...
• This position will work Tuesday thru Saturday -7:00am to 3:00pm.
• This position will work at our North Phoenix Location - 20400 North 29th Avenue, Phoenix, AZ
As an onsite Security Officer, this position contributes to safety and security of the employees, visitors, members and grounds of the Best Western corporate offices.
The Security Officer is responsible for:
• Greeting and assisting employees and visitors as they enter BW facilities.
• Controlling access by monitoring all entry points and and grounds.
• Monitoring and ensuring badges are worn by all company personnel and visitors at all times.
• Providing secure and safe facilities by patrolling parking areas, grounds and entry points to property for breaches, maintenance problems and fire and building hazards ensuring irregularities are communicated appropriately.
• Monitoring and tracking all security related situations by logging any events.
• Helping ensure all safety and security equipment is in proper working order.
• Contributing to team effort by assisting Administrative Services with the inspection of critical equipment throughout the facility, completing set up of meeting space and miscellaneous tasks and projects as directed.
Experience
• Minimum 1 year security experience in commercial or corporate environment.
Education
• High School diploma equivalent certification.
Skills
• Strong customer service and interpersonal skills with the ability to interact effectively with BW employees and visitors.
• Communicates effectively in a pleasant, professional and friendly manner.
• Ability to work independently as well as part of the overall Security/Administrative Services department.
• Experience with Microsoft Office Suite
• CCTV and Access Control preferred
• Exhibits agility dealing with difficult customers and situations.
• Knowledge of fire alarm panel systems preferred.
• Extended periods of standing/walking/climbing stairs.
• Able to bend, stoop, squat, kneel, climb, twist, and lift 50 lbs.
Benefits Summary for Full Time Employees (work 30 + hours per week)
Available Day One:
• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays - accruals start
• 401K - company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs
Equal Employment Opportunity
Best Western maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. Best Western’s equal employment opportunity policy applies to all aspects of employment with Best Western, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination Show more details...
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