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How does BetterHelp.com work? BetterHelp.com works by providing clients with access to licensed therapists who offer online counseling services. The clients can sign up on the website and answer a few questions about themselves, their issues, and their preferences. The platform then matches them with a suitable therapist who they can communicate with through messaging, live chat, or video sessions.
Is BetterHelp.com a legitimate service? Yes, BetterHelp.com is a legitimate and reliable online therapy platform that connects clients with licensed therapists. The company is accredited by the Better Business Bureau (BBB) and has over 1 million satisfied clients.
How do I cancel my subscription on BetterHelp.com? You can cancel your subscription on BetterHelp.com by contacting customer support or your therapist directly through the messaging system. The company offers a full refund for the unused portion of your subscription if you cancel within the first week.
How much does BetterHelp.com cost? BetterHelp.com offers different subscription plans for clients to choose from, depending on the duration and frequency of sessions they need. The costs range from $60 to $90 per week for unlimited messaging and live sessions with a therapist.
How long are the counseling sessions on BetterHelp.com? The length and frequency of counseling sessions on BetterHelp.com depend on the client's preference and the therapist's recommendation. The platform offers unlimited messaging and live sessions, so clients can communicate with their therapist as much as they want.
Does BetterHelp.com take insurance? BetterHelp.com does not directly accept insurance. However, the company can provide clients with a receipt to submit to their insurance company for reimbursement. The reimbursement policies vary depending on the insurance provider.
Is BetterHelp.com confidential? Yes, BetterHelp.com is confidential and follows strict privacy policies. The platform uses secure, encrypted communication channels and ensures that clients' personal information is not shared with third parties without their consent. The therapists also abide by the confidentiality laws and regulations of their respective states.
What services does BetterHelp.com offer? BetterHelp.com is an online therapy platform that offers professional counseling services, including one-on-one therapy sessions, couples therapy, family therapy, and counseling for teenagers. The platform also provides counseling for various issues such as depression, anxiety, relationship problems, grief & loss, trauma, and stress.
Can I choose my therapist on BetterHelp.com? Yes, BetterHelp.com allows clients to choose their preferred therapist based on their credentials, experience, and therapeutic approach. The platform also offers a free trial session for clients to test different therapists before making a final decision.
Does BetterHelp.com offer counseling for specific issues? Yes, BetterHelp.com offers counseling for specific issues such as depression, anxiety, relationship problems, grief & loss, trauma, and stress. The platform also has specialized therapists who cater to clients with specific needs, such as LGBTQ+ issues, eating disorders, and addiction.