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Related Questions
Does BigBasket.com have a mobile app? Yes, BigBasket.com has a mobile app that you can download from Google Play Store or Apple App Store. The app offers all the features of the website and provides a more convenient and personalized shopping experience.
What is BigBasket.com and what products does it offer? BigBasket.com is India's largest online grocery store that offers over 18,000 products ranging from fresh fruits and vegetables, dairy and bakery products, household essentials, and personal care items. It also offers gourmet and international products, along with a wide range of organic and natural products.
Can I return products purchased from BigBasket.com? Yes, you can return the products purchased from BigBasket.com within 7 days of delivery if there is any defect or damage, or if you received the wrong product. The company has a hassle-free return policy, and you can initiate the return process by contacting its customer care team.
What is BigBasket.com's customer care support like? BigBasket.com has a dedicated customer care team that is available 24/7 to assist you with any queries or issues. You can contact them via phone, email, or chat, and they will provide prompt and efficient solutions.
How can I place an order on BigBasket.com? To place an order on BigBasket.com, you need to create an account on the website and log in. Then, browse through the various categories and select the products you wish to purchase. Once you have added all the items to your cart, proceed to checkout, select your preferred payment method, and confirm your order.
What is the delivery process of BigBasket.com? BigBasket.com offers same-day delivery and next-day delivery services in most cities in India. The delivery time slots are pre-defined, and you can choose the one that suits you best. The delivery executives will deliver the products to your doorstep, and you can pay for your order either via cash or online payment methods.
What payment options are available on BigBasket.com? BigBasket.com offers various payment methods like online payment through credit or debit cards, net banking, mobile wallets, and UPI. It also accepts cash on delivery (COD) for select orders.
Is BigBasket.com a trustworthy platform? Yes, BigBasket.com is a reliable and trustworthy platform. It has a user-friendly interface, easy payment options, and a responsive customer care team. Additionally, it has certifications from various organizations like FSSC 22000, ISO 22000:2005 for Food Safety Management System, and HACCP certification.
Does BigBasket.com offer discounts and coupons? Yes, BigBasket.com offers various discounts, offers, and coupons to its customers. These include introductory offers, festive discounts, cashback offers, and referral discounts. You can also use promo codes during checkout to get additional discounts.
How can I track my order on BigBasket.com? After placing your order on BigBasket.com, you can track it by logging into your account and clicking on the "Track Orders" section. There, you can see the status of your order, including its current location and expected delivery time.