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Most recent job postings at BigCommerce
via LinkedIn
posted_at: 1 day agoschedule_type: Full-timework_from_home: 1
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
Call Router / Entry Level Inbound Sales Rep
Hourly, non-exempt (no variable comp)
BigCommerce, named "Best Place to Work" in Austin, TX, is looking for an ambitious, organized, and personable professional to join our Sales team. In this role you will help fuel the sales pipeline by identifying, qualifying and cultivating new sales leads, enabling BigCommerce’s mission to democratize commerce and change people’s lives through our software. You will also have the opportunity to cultivate skills that will allow you to pursue a career in full cycle sales.
What You Will Do
• Develop an understanding of BigCommerce’s products, services, partners, and values.
• Filter incoming calls from our 1-800 sales line and route to the appropriate department.
• Draw on solutions selling techniques to build rapport and probe for needs.
• Provide world class customer service.
• Arrange product demos with Sales Reps and Sales Engineers, when appropriate.
• Practice good sales hygiene by maintaining the Salesforce CRM.
• Follow the BigCommerce sales process and rules of engagement to provide an optimal prospect experience.
• Interact with merchants across a variety of categories to acquire new customers.
• Contribute to continuous team improvements and business performance.
• Relay customer feedback to management to increase client satisfaction and conversion and drive overall sales improvements.
• Stay abreast of the latest trends in internet technology and eCommerce.
• Other duties as assigned.
Who You Are
• 1+ years experience in a customer service a plus.
• Customer Focused - You have a passion for service and satisfaction, are dedicated to meeting the expectations and requirements of internal and external customers, act with customers in mind, and establish and maintain effective relationships with customers, gaining their trust and respect.
• Efficient - You are extremely organized and attentive to detail with excellent prioritization skills that allow you to consistently deliver quality results on time.
• Communicator - You have excellent written/verbal communication (particularly grammar and typing) and customer relationship skills.
• Driven Achiever - You thrive on challenges and are a dependable self-starter with a strong work ethic.
• Composed - You know how to remain collected in a fast-paced, high pressure, dynamic environment.
• Personable - You are a high energy professional with a resiliently positive attitude and deep personal confidence that exudes a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.
• Coachable - You pick up on technical things quickly, enjoy learning new skills and knowledge, are open to feedback, committed to personal and professional development, and willing to be corrected and to act on that correction.
• Ethical - You are a team player, humble, ambitious, driven to make a difference, and do the right things the right way every time.
Tech Savvy - You have a sound knowledge of and passion for the web and web-based software products as well as strong Internet, email, and electronic document management skills (Google Suite and MS Office). Experience with CRM tools, Salesforce.com preferred. A basic understanding of shopping carts, web hosting, email and online marketing tools a big plus.
INDSP
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
Call Router / Entry Level Inbound Sales Rep
Hourly, non-exempt (no variable comp)
BigCommerce, named "Best Place to Work" in Austin, TX, is looking for an ambitious, organized, and personable professional to join our Sales team. In this role you will help fuel the sales pipeline by identifying, qualifying and cultivating new sales leads, enabling BigCommerce’s mission to democratize commerce and change people’s lives through our software. You will also have the opportunity to cultivate skills that will allow you to pursue a career in full cycle sales.
What You Will Do
• Develop an understanding of BigCommerce’s products, services, partners, and values.
• Filter incoming calls from our 1-800 sales line and route to the appropriate department.
• Draw on solutions selling techniques to build rapport and probe for needs.
• Provide world class customer service.
• Arrange product demos with Sales Reps and Sales Engineers, when appropriate.
• Practice good sales hygiene by maintaining the Salesforce CRM.
• Follow the BigCommerce sales process and rules of engagement to provide an optimal prospect experience.
• Interact with merchants across a variety of categories to acquire new customers.
• Contribute to continuous team improvements and business performance.
• Relay customer feedback to management to increase client satisfaction and conversion and drive overall sales improvements.
• Stay abreast of the latest trends in internet technology and eCommerce.
• Other duties as assigned.
Who You Are
• 1+ years experience in a customer service a plus.
• Customer Focused - You have a passion for service and satisfaction, are dedicated to meeting the expectations and requirements of internal and external customers, act with customers in mind, and establish and maintain effective relationships with customers, gaining their trust and respect.
• Efficient - You are extremely organized and attentive to detail with excellent prioritization skills that allow you to consistently deliver quality results on time.
• Communicator - You have excellent written/verbal communication (particularly grammar and typing) and customer relationship skills.
• Driven Achiever - You thrive on challenges and are a dependable self-starter with a strong work ethic.
• Composed - You know how to remain collected in a fast-paced, high pressure, dynamic environment.
• Personable - You are a high energy professional with a resiliently positive attitude and deep personal confidence that exudes a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.
• Coachable - You pick up on technical things quickly, enjoy learning new skills and knowledge, are open to feedback, committed to personal and professional development, and willing to be corrected and to act on that correction.
• Ethical - You are a team player, humble, ambitious, driven to make a difference, and do the right things the right way every time.
Tech Savvy - You have a sound knowledge of and passion for the web and web-based software products as well as strong Internet, email, and electronic document management skills (Google Suite and MS Office). Experience with CRM tools, Salesforce.com preferred. A basic understanding of shopping carts, web hosting, email and online marketing tools a big plus.
INDSP
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
via LinkedIn
posted_at: 1 day agoschedule_type: Full-time
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce, named a 2022 Best Place to Work in Austin, is searching for a Marketing Project manager to join our team. Reporting to the Senior Manager, Project Management for Marketing, you will support key initiatives for the company by helping stakeholders across Marketing, Product, Support, Sales, and the Technical PMO team complete marketing campaign deliverables according to schedule, scope, and budget. The ideal candidate is well-versed in anticipating, identifying, managing and communicating project risks and has excellent communication and relationship-building skills
What You Will Do
• Oversee the intake, traffic management, and capacity of Marketing production requests
• Support a variety of different stakeholders within Marketing, Design, and Web to gain alignment and transform information into a cohesive plan to drive the completion of deliverables for launches
• Support production teams in the execution of assets and deliverables
• Partner with business and product stakeholders in identifying, managing and communicating key project risks and leading risk management strategies
• Develop, maintain, proactively track, and manage campaign milestones and deliverables, employing tools such as Gantt charts, flow charts, and trackers
• Manage and control project scope, budgets, timelines, and marketing launch calendar
• Drive project delivery through effective use of internal status meetings (i.e. coordinate and facilitate meetings, draft and issue timely agendas and minutes, and follow up on action items, etc.)
• Maintain, track, report, and understand variances in the project deliverables and timeline by working closely with business stakeholders such as products, marketing campaigns, design, and operations managers.
• Guide and manage the business stakeholders, ensuring effective and efficient cross-functional cooperation
• Maintain the integrity and accuracy of project information to meet business requirements
• Prepare project updates for governance meetings and clearly communicate status in written documents and presentations
• Lead cross-functional process improvements to help streamline campaign launch development and get campaigns into market faster
Who You Are
• 5+ years of related professional experience, including 3+ years of Project Management experience supporting cross-functional Marketing, Creative, and/or Design teams in a fast-paced SasS (or comparable) tech company environment
• Experience with JIRA a plus
• Experience working with graphic designers, art directors, copywriters, videographers, photographers, animators and creative and production teams
• Experience in supporting the execution of creative deliverables such as digital ads, collateral for events, video, branding, and social media
• Experience creating and actively managing integrated timelines and project risk factors
• Strong influencing skills and proven ability to get things done without formal authority
• Excellent interpersonal skills, including clear, succinct and timely communication and proven ability to foster important relationships with key stakeholders at all levels
• Experience facilitating project team meetings, cross-functional communication and decision-making, and ensuring alignment with internal and external stakeholders
• Leadership skills, professional maturity, composure, and emotional intelligence
• Ability to perform in a fast-paced environment with competing priorities under tight deadlines
• A driver of change management, comfortable navigating ambiguity with the ability to find calm and structure in chaos
• Delivery experience working in cross-disciplinary teams
INDSP
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce, named a 2022 Best Place to Work in Austin, is searching for a Marketing Project manager to join our team. Reporting to the Senior Manager, Project Management for Marketing, you will support key initiatives for the company by helping stakeholders across Marketing, Product, Support, Sales, and the Technical PMO team complete marketing campaign deliverables according to schedule, scope, and budget. The ideal candidate is well-versed in anticipating, identifying, managing and communicating project risks and has excellent communication and relationship-building skills
What You Will Do
• Oversee the intake, traffic management, and capacity of Marketing production requests
• Support a variety of different stakeholders within Marketing, Design, and Web to gain alignment and transform information into a cohesive plan to drive the completion of deliverables for launches
• Support production teams in the execution of assets and deliverables
• Partner with business and product stakeholders in identifying, managing and communicating key project risks and leading risk management strategies
• Develop, maintain, proactively track, and manage campaign milestones and deliverables, employing tools such as Gantt charts, flow charts, and trackers
• Manage and control project scope, budgets, timelines, and marketing launch calendar
• Drive project delivery through effective use of internal status meetings (i.e. coordinate and facilitate meetings, draft and issue timely agendas and minutes, and follow up on action items, etc.)
• Maintain, track, report, and understand variances in the project deliverables and timeline by working closely with business stakeholders such as products, marketing campaigns, design, and operations managers.
• Guide and manage the business stakeholders, ensuring effective and efficient cross-functional cooperation
• Maintain the integrity and accuracy of project information to meet business requirements
• Prepare project updates for governance meetings and clearly communicate status in written documents and presentations
• Lead cross-functional process improvements to help streamline campaign launch development and get campaigns into market faster
Who You Are
• 5+ years of related professional experience, including 3+ years of Project Management experience supporting cross-functional Marketing, Creative, and/or Design teams in a fast-paced SasS (or comparable) tech company environment
• Experience with JIRA a plus
• Experience working with graphic designers, art directors, copywriters, videographers, photographers, animators and creative and production teams
• Experience in supporting the execution of creative deliverables such as digital ads, collateral for events, video, branding, and social media
• Experience creating and actively managing integrated timelines and project risk factors
• Strong influencing skills and proven ability to get things done without formal authority
• Excellent interpersonal skills, including clear, succinct and timely communication and proven ability to foster important relationships with key stakeholders at all levels
• Experience facilitating project team meetings, cross-functional communication and decision-making, and ensuring alignment with internal and external stakeholders
• Leadership skills, professional maturity, composure, and emotional intelligence
• Ability to perform in a fast-paced environment with competing priorities under tight deadlines
• A driver of change management, comfortable navigating ambiguity with the ability to find calm and structure in chaos
• Delivery experience working in cross-disciplinary teams
INDSP
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
via ZipRecruiter
posted_at: 23 hours agoschedule_type: Full-time
BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized
BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
Call Router / Entry Level Inbound Sales Rep
Hourly, non-exempt (no variable comp)
BigCommerce, named "Best Place to Work" in Austin, TX, is looking for an ambitious, organized, and personable professional to join our Sales team. In this role you will help fuel the sales pipeline by identifying, qualifying and cultivating new sales leads, enabling BigCommerce's mission to democratize commerce and change people's lives through our software. You will also have the opportunity to cultivate skills that will allow you to pursue a career in full cycle sales.
What you will do
• Develop an understanding of BigCommerce's products, services, partners, and values.
• Filter incoming calls from our 1-800 sales line and route to the appropriate department.
• Draw on solutions selling techniques to build rapport and probe for needs.
• Provide world class customer service.
• Arrange product demos with Sales Reps and Sales Engineers, when appropriate.
• Practice good sales hygiene by maintaining the Salesforce CRM.
• Follow the BigCommerce sales process and rules of engagement to provide an optimal prospect experience.
• Interact with merchants across a variety of categories to acquire new customers.
• Contribute to continuous team improvements and business performance.
• Relay customer feedback to management to increase client satisfaction and conversion and drive overall sales improvements.
• Stay abreast of the latest trends in internet technology and eCommerce.
• Other duties as assigned.
Who You Are
• 1+ years experience in a customer service a plus.
• Customer Focused - You have a passion for service and satisfaction, are dedicated to meeting the expectations and requirements of internal and external customers, act with customers in mind, and establish and maintain effective relationships with customers, gaining their trust and respect.
• Efficient - You are extremely organized and attentive to detail with excellent prioritization skills that allow you to consistently deliver quality results on time.
• Communicator - You have excellent written/verbal communication (particularly grammar and typing) and customer relationship skills.
• Driven Achiever - You thrive on challenges and are a dependable self-starter with a strong work ethic.
• Composed - You know how to remain collected in a fast-paced, high pressure, dynamic environment.
• Personable - You are a high energy professional with a resiliently positive attitude and deep personal confidence that exudes a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.
• Coachable - You pick up on technical things quickly, enjoy learning new skills and knowledge, are open to feedback, committed to personal and professional development, and willing to be corrected and to act on that correction.
• Ethical - You are a team player, humble, ambitious, driven to make a difference, and do the right things the right way every time.
Tech Savvy - You have a sound knowledge of and passion for the web and web-based software products as well as strong Internet, email, and electronic document management skills (Google Suite and MS Office). Experience with CRM tools, Salesforce.com preferred. A basic understanding of shopping carts, web hosting, email and online marketing tools a big plus.
#LI-BW1
#LI-Remote
INDSP
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
Call Router / Entry Level Inbound Sales Rep
Hourly, non-exempt (no variable comp)
BigCommerce, named "Best Place to Work" in Austin, TX, is looking for an ambitious, organized, and personable professional to join our Sales team. In this role you will help fuel the sales pipeline by identifying, qualifying and cultivating new sales leads, enabling BigCommerce's mission to democratize commerce and change people's lives through our software. You will also have the opportunity to cultivate skills that will allow you to pursue a career in full cycle sales.
What you will do
• Develop an understanding of BigCommerce's products, services, partners, and values.
• Filter incoming calls from our 1-800 sales line and route to the appropriate department.
• Draw on solutions selling techniques to build rapport and probe for needs.
• Provide world class customer service.
• Arrange product demos with Sales Reps and Sales Engineers, when appropriate.
• Practice good sales hygiene by maintaining the Salesforce CRM.
• Follow the BigCommerce sales process and rules of engagement to provide an optimal prospect experience.
• Interact with merchants across a variety of categories to acquire new customers.
• Contribute to continuous team improvements and business performance.
• Relay customer feedback to management to increase client satisfaction and conversion and drive overall sales improvements.
• Stay abreast of the latest trends in internet technology and eCommerce.
• Other duties as assigned.
Who You Are
• 1+ years experience in a customer service a plus.
• Customer Focused - You have a passion for service and satisfaction, are dedicated to meeting the expectations and requirements of internal and external customers, act with customers in mind, and establish and maintain effective relationships with customers, gaining their trust and respect.
• Efficient - You are extremely organized and attentive to detail with excellent prioritization skills that allow you to consistently deliver quality results on time.
• Communicator - You have excellent written/verbal communication (particularly grammar and typing) and customer relationship skills.
• Driven Achiever - You thrive on challenges and are a dependable self-starter with a strong work ethic.
• Composed - You know how to remain collected in a fast-paced, high pressure, dynamic environment.
• Personable - You are a high energy professional with a resiliently positive attitude and deep personal confidence that exudes a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.
• Coachable - You pick up on technical things quickly, enjoy learning new skills and knowledge, are open to feedback, committed to personal and professional development, and willing to be corrected and to act on that correction.
• Ethical - You are a team player, humble, ambitious, driven to make a difference, and do the right things the right way every time.
Tech Savvy - You have a sound knowledge of and passion for the web and web-based software products as well as strong Internet, email, and electronic document management skills (Google Suite and MS Office). Experience with CRM tools, Salesforce.com preferred. A basic understanding of shopping carts, web hosting, email and online marketing tools a big plus.
#LI-BW1
#LI-Remote
INDSP
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
via Employbl
posted_at: 7 days agoschedule_type: Full-timework_from_home: 1
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce, named a "Best Place to Work" our team is searching for a Senior Site Reliability Engineer - Software to help drive Developer Enablement. You will join the new and exciting team, Business to Business Platform, that is looking to grow and expand. We are currently a small, distributed team that is building new Shopper and Merchant experiences for the BigCommerce platform. You will work closely with the Engineers in this team and enable them to work faster and be less encumbered by technical burdens.
• *To be considered an applicant you must reside in Mexico**
What You’ll Do:
• Maintain and improve the development and production environments consisting of several containerized services
• Manage cloud hosted VMs in Amazon Web Services
• Automate repetitive manual processes
• Maintain up to date VMs
• Document technical architecture and user features
• Educate engineers on tool usage and possible process improvements
• Assist in defining the team’s roadmap and migration to Google Cloud Platform
• Work closely with Engineers to gather requirements
• Create and monitor statistics to observe tooling health and functionality
• Work and collaborate with a distributed teams across the world
Who You Are:
• At least 5 years experience as an Infrastructure or Software Engineer
• You’re a trusted engineer who has completed either a comprehensive software engineering boot camp, CS, CE, SW, MIS or equivalent degree, or has relevant work experience
• Knowledge of configuration management systems such as Puppet, Chef, or Ansible
• Experienced with Linux systems administration, including solid scripting skills (Python/Ruby) and Bash
• You have a solid understanding of modern programming and design principles
• You write tested, maintainable code that you are proud of, and you are committed to keeping code quality high
• A good communicator who works well with geographically distributed teams
• Excited to explore and engage in new languages, tools, and technologies
• Contribute to project discovery, design, and implementation
• Experienced in leading a project initiative
• Comfortable working on several projects
• Desire to work in a collaborative, open environment on an Agile team as a contributor and mentor
• Highly proactive and results-oriented with excellent critical thinking skills
• *Please submit your resume in English for review. **
• Fluent in English
Compensation: Base Salary
Benefits: Health+Vision+Dental+401k+Equity
#LI-GC1
#LI-REMOTE
INDSP
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce, named a "Best Place to Work" our team is searching for a Senior Site Reliability Engineer - Software to help drive Developer Enablement. You will join the new and exciting team, Business to Business Platform, that is looking to grow and expand. We are currently a small, distributed team that is building new Shopper and Merchant experiences for the BigCommerce platform. You will work closely with the Engineers in this team and enable them to work faster and be less encumbered by technical burdens.
• *To be considered an applicant you must reside in Mexico**
What You’ll Do:
• Maintain and improve the development and production environments consisting of several containerized services
• Manage cloud hosted VMs in Amazon Web Services
• Automate repetitive manual processes
• Maintain up to date VMs
• Document technical architecture and user features
• Educate engineers on tool usage and possible process improvements
• Assist in defining the team’s roadmap and migration to Google Cloud Platform
• Work closely with Engineers to gather requirements
• Create and monitor statistics to observe tooling health and functionality
• Work and collaborate with a distributed teams across the world
Who You Are:
• At least 5 years experience as an Infrastructure or Software Engineer
• You’re a trusted engineer who has completed either a comprehensive software engineering boot camp, CS, CE, SW, MIS or equivalent degree, or has relevant work experience
• Knowledge of configuration management systems such as Puppet, Chef, or Ansible
• Experienced with Linux systems administration, including solid scripting skills (Python/Ruby) and Bash
• You have a solid understanding of modern programming and design principles
• You write tested, maintainable code that you are proud of, and you are committed to keeping code quality high
• A good communicator who works well with geographically distributed teams
• Excited to explore and engage in new languages, tools, and technologies
• Contribute to project discovery, design, and implementation
• Experienced in leading a project initiative
• Comfortable working on several projects
• Desire to work in a collaborative, open environment on an Agile team as a contributor and mentor
• Highly proactive and results-oriented with excellent critical thinking skills
• *Please submit your resume in English for review. **
• Fluent in English
Compensation: Base Salary
Benefits: Health+Vision+Dental+401k+Equity
#LI-GC1
#LI-REMOTE
INDSP
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
via Employbl
posted_at: 4 days agoschedule_type: Full-time
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
Summary
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.
BigCommerce, named a "Best Place to Work", is looking for a Technology Partner Manager based in London, United Kingdom. As a Technology Partner Manager you will work with a defined set of BigCommerce’s technology partners to generate leads and revenue for BigCommerce. This role will be measured against a set of success criteria, with the key focus being net new MRR growth.
What You’ll Do
• Manage a finite and defined set of MM/ENT technology partners (this set could be subject to change/adjustment during the term of employment)
• Responsible for the successful development and execution of BigCommerce’s regional Partner program including the recruitment of leading technology providers across the ecosystem that help BigCommerce attract, serve and retain merchants in the territory.
• Grow revenue and sales pipeline sourced by partners
• Develop success metrics for each partnership, including specific KPIs that drive revenue growth for BigCommerce.
• Create and also work closely with the Partner Marketing team to design, implement, and scale co-marketing activities for your partners
• Own the processes and systems that set up and allow for ongoing tracking and reporting on partnership terms and KPI achievement.
• Work with Partners to drive joint marketing initiatives through marketing campaigns.
• Support partners through BigCommerce portal updates, as relevant
• Become an expert on the BigCommerce platform, complementary ecosystem technologies, product roadmap, and company vision.
• Who You Are
• 3+ years of professional experience in Sales, Account Management, or Business Development (experience in Partner Management desirable but not required)
• Strong communicator, both written and verbally, with excellent presentation and client/partner relationship management skills required.
• Results oriented with strong attention to detail, organizational abilities, ability to manage multiple partners with varying value props and sales approaches simultaneously, and passion for getting things done right and on time required.
• Ability to identify and creatively solve complex problems to keep a partnership on track and drive mutual success required.
• Ability to remain collected in a fast-paced, high pressure, dynamic environment and carry out responsibilities with minimal direction required.
• Experience managing technology partnerships as well as designing and implementing co-marketing programs with partners to drive merchant awareness and revenue growth strongly preferred.
• Proven record of driving productivity, growth, and profitability at scale in a high volume account program strongly preferred.
• Experience within a SaaS platform or eCommerce organization driving adoption of a SaaS-based solution with Partners and their clients preferred.
• Strong Internet, email, and electronic document management skills required. Familiarity with Salesforce.com, Confluence, and other business applications a plus.
#LI-SOL1
#LI-REMOTE
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
Summary
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.
BigCommerce, named a "Best Place to Work", is looking for a Technology Partner Manager based in London, United Kingdom. As a Technology Partner Manager you will work with a defined set of BigCommerce’s technology partners to generate leads and revenue for BigCommerce. This role will be measured against a set of success criteria, with the key focus being net new MRR growth.
What You’ll Do
• Manage a finite and defined set of MM/ENT technology partners (this set could be subject to change/adjustment during the term of employment)
• Responsible for the successful development and execution of BigCommerce’s regional Partner program including the recruitment of leading technology providers across the ecosystem that help BigCommerce attract, serve and retain merchants in the territory.
• Grow revenue and sales pipeline sourced by partners
• Develop success metrics for each partnership, including specific KPIs that drive revenue growth for BigCommerce.
• Create and also work closely with the Partner Marketing team to design, implement, and scale co-marketing activities for your partners
• Own the processes and systems that set up and allow for ongoing tracking and reporting on partnership terms and KPI achievement.
• Work with Partners to drive joint marketing initiatives through marketing campaigns.
• Support partners through BigCommerce portal updates, as relevant
• Become an expert on the BigCommerce platform, complementary ecosystem technologies, product roadmap, and company vision.
• Who You Are
• 3+ years of professional experience in Sales, Account Management, or Business Development (experience in Partner Management desirable but not required)
• Strong communicator, both written and verbally, with excellent presentation and client/partner relationship management skills required.
• Results oriented with strong attention to detail, organizational abilities, ability to manage multiple partners with varying value props and sales approaches simultaneously, and passion for getting things done right and on time required.
• Ability to identify and creatively solve complex problems to keep a partnership on track and drive mutual success required.
• Ability to remain collected in a fast-paced, high pressure, dynamic environment and carry out responsibilities with minimal direction required.
• Experience managing technology partnerships as well as designing and implementing co-marketing programs with partners to drive merchant awareness and revenue growth strongly preferred.
• Proven record of driving productivity, growth, and profitability at scale in a high volume account program strongly preferred.
• Experience within a SaaS platform or eCommerce organization driving adoption of a SaaS-based solution with Partners and their clients preferred.
• Strong Internet, email, and electronic document management skills required. Familiarity with Salesforce.com, Confluence, and other business applications a plus.
#LI-SOL1
#LI-REMOTE
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
via Employbl
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast-growing, mid-market businesses. We enable our customers to build intuitive and engaging stores at a fraction of the cost to support every stage of their growth.
BigCommerce is looking for a Scala Software Engineer for API Platform team. This growing team is looking for an engineer with a strong technical background who will focus on improving the performance, reliability, and features of our API Platform. We use technologies like Scala, gRPC, service mesh, Docker to build one of the fastest and most reliable ecommerce platforms in the world.
BigCommerce offers a dynamic, collaborative environment, helping you expand your skills and take ideas from inception to delivery.
• *To be considered an applicant you must reside in Mexico**
What You’ll Do:
• Build our flagship GraphQL API
• Utilize performance optimization techniques to ensure the responsiveness of the platform
• Build new features with a focus on testability, extensibility, and maintainability
• Build highly-available, high-performance, redundant, and scalable distributed systems
• Work closely with stakeholders to improve the architecture while building and scaling back-end services
• Maintain and improve our backend Scala services
• Write code that is high-performance, maintainable, clear, and concise
• Ensure the quality of code from development to production
• Collaborate with the teams located across the Globe
Who You Are:
• 2+ years of professional experience as a Software Engineer
• 1+ years of Scala in a production environment, performance monitoring and tuning is a plus
• Knowledge of object-oriented and functional programming techniques
• Knowledge of highly scalable architectures
• Strong desire to learn new languages, frameworks, best practices and design patterns
• Write code that is performant, fault-tolerant, maintainable, testable and concise
• Participate in code reviews to ensure best practices
• Help to design and implement systems, participate in technical discussions
• Have great attention to detail
• Experience monitoring and operating microservices
• Familiarity with agile methodologies and ticketing systems such as JIRA
What's in it for you:
• Work with modern technologies, cloud development and highly scalable distributed systems
• Work for an international Product company
• Be responsible for development of our flagship GraphQL API, be a part of our success.
• Become an expert in the area and provide high quality Product to the market
• Learn from senior professionals and share knowledge, expertise and good practices to the team
• Private Medical Care
• Training and certification possibilities
• Restricted Stock Units
• Be a part of a fast-growing company
• *Please submit your resume in English for review. **
• Fluent in English
Compensation: Base Salary Range: Gross MXN 730,000 - 860,000
Benefits: Health+Vision+Dental+401k+Equity
#LI-GC1
#LI-REMOTE
INDSP
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast-growing, mid-market businesses. We enable our customers to build intuitive and engaging stores at a fraction of the cost to support every stage of their growth.
BigCommerce is looking for a Scala Software Engineer for API Platform team. This growing team is looking for an engineer with a strong technical background who will focus on improving the performance, reliability, and features of our API Platform. We use technologies like Scala, gRPC, service mesh, Docker to build one of the fastest and most reliable ecommerce platforms in the world.
BigCommerce offers a dynamic, collaborative environment, helping you expand your skills and take ideas from inception to delivery.
• *To be considered an applicant you must reside in Mexico**
What You’ll Do:
• Build our flagship GraphQL API
• Utilize performance optimization techniques to ensure the responsiveness of the platform
• Build new features with a focus on testability, extensibility, and maintainability
• Build highly-available, high-performance, redundant, and scalable distributed systems
• Work closely with stakeholders to improve the architecture while building and scaling back-end services
• Maintain and improve our backend Scala services
• Write code that is high-performance, maintainable, clear, and concise
• Ensure the quality of code from development to production
• Collaborate with the teams located across the Globe
Who You Are:
• 2+ years of professional experience as a Software Engineer
• 1+ years of Scala in a production environment, performance monitoring and tuning is a plus
• Knowledge of object-oriented and functional programming techniques
• Knowledge of highly scalable architectures
• Strong desire to learn new languages, frameworks, best practices and design patterns
• Write code that is performant, fault-tolerant, maintainable, testable and concise
• Participate in code reviews to ensure best practices
• Help to design and implement systems, participate in technical discussions
• Have great attention to detail
• Experience monitoring and operating microservices
• Familiarity with agile methodologies and ticketing systems such as JIRA
What's in it for you:
• Work with modern technologies, cloud development and highly scalable distributed systems
• Work for an international Product company
• Be responsible for development of our flagship GraphQL API, be a part of our success.
• Become an expert in the area and provide high quality Product to the market
• Learn from senior professionals and share knowledge, expertise and good practices to the team
• Private Medical Care
• Training and certification possibilities
• Restricted Stock Units
• Be a part of a fast-growing company
• *Please submit your resume in English for review. **
• Fluent in English
Compensation: Base Salary Range: Gross MXN 730,000 - 860,000
Benefits: Health+Vision+Dental+401k+Equity
#LI-GC1
#LI-REMOTE
INDSP
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
via Built In Austin
posted_at: 4 days agoschedule_type: Full-timework_from_home: 1
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
Social Media Manager
Austin, TX
You will be responsible for creating, posting and analyzing organic social media content on BigCommerce’s Twitter, LinkedIn, Instagram and Facebook channels. The ideal candidate has a passion for both strategy and creativity — we’re looking for someone who can implement best-in-class organic social strategies, can use data to inform strategic and creative decisions, and can create content that enhances our brand awareness and engagement on social channels.
What You’ll Do
• Work with the Manager, Brand Marketing to build and execute a strategic organic social media plan for Twitter, LinkedIn, Instagram and Facebook
• Use current and emerging social media best practices to create content that appeals to a wide range of BigCommerce audiences
• Develop short- and long-term content calendars for social media platforms
• Monitor real-time engagement opportunities to get BigCommerce into trending online conversations
• Work closely with the Design team on creative direction for video and image assets
• Collaborate across marketing, sales, support, DEI and recruiting departments to optimize social content mix
• Use Sprout Social, Google Analytics and Meltwater to track KPIs and find new opportunities
• Ensure BigCommerce brand standards are met across campaigns that leverage social media channels
• Manage the Employee Social Media Advocacy program
Who You Are
• Passionate social media expert with 4-5 years experience in social strategy and content creation — excellent social copywriting skills are a must
• You have worked for in-house brands or creative agencies, preferably in the B2B space
• You are a true social media fan and fluent in current social trends and channel updates
• You are a self-starter with the ability to manage multiple projects and deadlines
• You are proficient in social media analytics and using data to share insights and recommendations
• You are an outstanding communicator and presenter, comfortable interacting with a diverse group of stakeholders, including senior execs, sales, marketing, designers, partners and clients
Portfolio examples required. Please include prior work samples that demonstrate your social media writing and strategy expertise.
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
Social Media Manager
Austin, TX
You will be responsible for creating, posting and analyzing organic social media content on BigCommerce’s Twitter, LinkedIn, Instagram and Facebook channels. The ideal candidate has a passion for both strategy and creativity — we’re looking for someone who can implement best-in-class organic social strategies, can use data to inform strategic and creative decisions, and can create content that enhances our brand awareness and engagement on social channels.
What You’ll Do
• Work with the Manager, Brand Marketing to build and execute a strategic organic social media plan for Twitter, LinkedIn, Instagram and Facebook
• Use current and emerging social media best practices to create content that appeals to a wide range of BigCommerce audiences
• Develop short- and long-term content calendars for social media platforms
• Monitor real-time engagement opportunities to get BigCommerce into trending online conversations
• Work closely with the Design team on creative direction for video and image assets
• Collaborate across marketing, sales, support, DEI and recruiting departments to optimize social content mix
• Use Sprout Social, Google Analytics and Meltwater to track KPIs and find new opportunities
• Ensure BigCommerce brand standards are met across campaigns that leverage social media channels
• Manage the Employee Social Media Advocacy program
Who You Are
• Passionate social media expert with 4-5 years experience in social strategy and content creation — excellent social copywriting skills are a must
• You have worked for in-house brands or creative agencies, preferably in the B2B space
• You are a true social media fan and fluent in current social trends and channel updates
• You are a self-starter with the ability to manage multiple projects and deadlines
• You are proficient in social media analytics and using data to share insights and recommendations
• You are an outstanding communicator and presenter, comfortable interacting with a diverse group of stakeholders, including senior execs, sales, marketing, designers, partners and clients
Portfolio examples required. Please include prior work samples that demonstrate your social media writing and strategy expertise.
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
via ZipRecruiter
posted_at: 4 days agoschedule_type: Full-time
BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized
BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
Social Media Manager
Austin, TX
You will be responsible for creating, posting and analyzing organic social media content on BigCommerce's Twitter, LinkedIn, Instagram and Facebook channels. The ideal candidate has a passion for both strategy and creativity — we're looking for someone who can implement best-in-class organic social strategies, can use data to inform strategic and creative decisions, and can create content that enhances our brand awareness and engagement on social channels.
What You'll Do
• Work with the Manager, Brand Marketing to build and execute a strategic organic social media plan for Twitter, LinkedIn, Instagram and Facebook
• Use current and emerging social media best practices to create content that appeals to a wide range of BigCommerce audiences
• Develop short- and long-term content calendars for social media platforms
• Monitor real-time engagement opportunities to get BigCommerce into trending online conversations
• Work closely with the Design team on creative direction for video and image assets
• Collaborate across marketing, sales, support, DEI and recruiting departments to optimize social content mix
• Use Sprout Social, Google Analytics and Meltwater to track KPIs and find new opportunities
• Ensure BigCommerce brand standards are met across campaigns that leverage social media channels
• Manage the Employee Social Media Advocacy program
Who You Are
• Passionate social media expert with 4-5 years experience in social strategy and content creation — excellent social copywriting skills are a must
• You have worked for in-house brands or creative agencies, preferably in the B2B space
• You are a true social media fan and fluent in current social trends and channel updates
• You are a self-starter with the ability to manage multiple projects and deadlines
• You are proficient in social media analytics and using data to share insights and recommendations
• You are an outstanding communicator and presenter, comfortable interacting with a diverse group of stakeholders, including senior execs, sales, marketing, designers, partners and clients
Portfolio examples required. Please include prior work samples that demonstrate your social media writing and strategy expertise.
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
Social Media Manager
Austin, TX
You will be responsible for creating, posting and analyzing organic social media content on BigCommerce's Twitter, LinkedIn, Instagram and Facebook channels. The ideal candidate has a passion for both strategy and creativity — we're looking for someone who can implement best-in-class organic social strategies, can use data to inform strategic and creative decisions, and can create content that enhances our brand awareness and engagement on social channels.
What You'll Do
• Work with the Manager, Brand Marketing to build and execute a strategic organic social media plan for Twitter, LinkedIn, Instagram and Facebook
• Use current and emerging social media best practices to create content that appeals to a wide range of BigCommerce audiences
• Develop short- and long-term content calendars for social media platforms
• Monitor real-time engagement opportunities to get BigCommerce into trending online conversations
• Work closely with the Design team on creative direction for video and image assets
• Collaborate across marketing, sales, support, DEI and recruiting departments to optimize social content mix
• Use Sprout Social, Google Analytics and Meltwater to track KPIs and find new opportunities
• Ensure BigCommerce brand standards are met across campaigns that leverage social media channels
• Manage the Employee Social Media Advocacy program
Who You Are
• Passionate social media expert with 4-5 years experience in social strategy and content creation — excellent social copywriting skills are a must
• You have worked for in-house brands or creative agencies, preferably in the B2B space
• You are a true social media fan and fluent in current social trends and channel updates
• You are a self-starter with the ability to manage multiple projects and deadlines
• You are proficient in social media analytics and using data to share insights and recommendations
• You are an outstanding communicator and presenter, comfortable interacting with a diverse group of stakeholders, including senior execs, sales, marketing, designers, partners and clients
Portfolio examples required. Please include prior work samples that demonstrate your social media writing and strategy expertise.
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
via Employbl
posted_at: 8 days agoschedule_type: Full-timework_from_home: 1
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.
BigCommerce, named a 2023 "Best Place to Work" in Austin, is looking for a Product Support Engineer (Remote - Mexico). In this exciting role, you will assist every area of the business with your expert-level product knowledge and technical ability. You will be responsible for troubleshooting the most complex technical issues encountered by merchants and developers leveraging the best, and most successful, eCommerce platform for growing businesses.
What You’ll Do:
• Use trace analysis, debug skills, code, and proprietary tools to analyze system problems, develop and test solutions for higher priority/more complex issues
• Perform analysis techniques to manage critical situations that involve technically challenging issues
• Execute platform and code tests. Identify and communicate defects through the creation, prioritization, and organization of those defects via an internal tracking system (JIRA); build/lead corrective action plans for these defects as appropriate
• Assist high-value enterprise clients, agencies, and developers with troubleshooting custom API solutions and headless solutions.
• Maintain strong working knowledge of released products and participate in pre-release activities, BETA programs, and ongoing improvement of products
• Work as an extension of the Product and Engineering team, attend Sprint and Release Train meetings and disseminate information to other teams within the organization when necessary
• Communicate and help solve complex issues for our merchants via escalated cases
• Act as a product advocate for customers and provides client perspective/client feedback to the engineering/product team.
• Perform other duties and assignments as required
Who You Are:
• 1-3 years of proven experience in a heavy customer focus position involving and advanced technical knowledge of a company's products and services
• Exceptional troubleshooting, testing, and debugging skills with a deep knowledge of DNS, SSL, and the BigCommerce technical infrastructure
• Formal training or equivalent experience with front-end or full-stack development languages such as JavaScript, Node.JS, Angular, and JSON; expert-level HTML and CSS skills and a deep understanding of the Stencil Framework and Handlebars programming language are required
• Ability to self-manage to prioritize the most critical needs of the team; exceptional time management, and the ability to work independently
• Intermediate level experience with internal tools (logstash, rundeck); general understanding of code deployment and supporting tools like Github
• Exceptional verbal and written communication skills
• Helping people is what you do, and you look forward to helping in any way you can - whether it’s our customers or internal stakeholders
• Teamwork isn't something you just talk about, you believe in it and help keep it going
• Working on complex puzzles and finding out why things tick interest you
• Schedule must be flexible in order to support global teams
• Fluent in English
This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities.
#LI-GL1
#LI-Remote
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand... across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.
BigCommerce, named a 2023 "Best Place to Work" in Austin, is looking for a Product Support Engineer (Remote - Mexico). In this exciting role, you will assist every area of the business with your expert-level product knowledge and technical ability. You will be responsible for troubleshooting the most complex technical issues encountered by merchants and developers leveraging the best, and most successful, eCommerce platform for growing businesses.
What You’ll Do:
• Use trace analysis, debug skills, code, and proprietary tools to analyze system problems, develop and test solutions for higher priority/more complex issues
• Perform analysis techniques to manage critical situations that involve technically challenging issues
• Execute platform and code tests. Identify and communicate defects through the creation, prioritization, and organization of those defects via an internal tracking system (JIRA); build/lead corrective action plans for these defects as appropriate
• Assist high-value enterprise clients, agencies, and developers with troubleshooting custom API solutions and headless solutions.
• Maintain strong working knowledge of released products and participate in pre-release activities, BETA programs, and ongoing improvement of products
• Work as an extension of the Product and Engineering team, attend Sprint and Release Train meetings and disseminate information to other teams within the organization when necessary
• Communicate and help solve complex issues for our merchants via escalated cases
• Act as a product advocate for customers and provides client perspective/client feedback to the engineering/product team.
• Perform other duties and assignments as required
Who You Are:
• 1-3 years of proven experience in a heavy customer focus position involving and advanced technical knowledge of a company's products and services
• Exceptional troubleshooting, testing, and debugging skills with a deep knowledge of DNS, SSL, and the BigCommerce technical infrastructure
• Formal training or equivalent experience with front-end or full-stack development languages such as JavaScript, Node.JS, Angular, and JSON; expert-level HTML and CSS skills and a deep understanding of the Stencil Framework and Handlebars programming language are required
• Ability to self-manage to prioritize the most critical needs of the team; exceptional time management, and the ability to work independently
• Intermediate level experience with internal tools (logstash, rundeck); general understanding of code deployment and supporting tools like Github
• Exceptional verbal and written communication skills
• Helping people is what you do, and you look forward to helping in any way you can - whether it’s our customers or internal stakeholders
• Teamwork isn't something you just talk about, you believe in it and help keep it going
• Working on complex puzzles and finding out why things tick interest you
• Schedule must be flexible in order to support global teams
• Fluent in English
This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities.
#LI-GL1
#LI-Remote
Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com Show more details...
via LinkedIn
posted_at: 3 days agoschedule_type: Contractorwork_from_home: 1
Our Code
CQL connects some of the most well-known brands with the people who love them. We are a group of authentic individuals that value forward thinking, learning, and a strong dedication to craft. Our individual passions range from scuba diving to DnD but our goal has never changed, to help make technology simple and the commerce experience compelling...
We embrace diversity and equity in a serious way.We are proud and committed to building
Our Code
CQL connects some of the most well-known brands with the people who love them. We are a group of authentic individuals that value forward thinking, learning, and a strong dedication to craft. Our individual passions range from scuba diving to DnD but our goal has never changed, to help make technology simple and the commerce experience compelling...
We embrace diversity and equity in a serious way.We are proud and committed to building a culture with a variety of backgrounds, skills, and views. Differences are valued. Be yourself. We like it that way.
About the job
The BigCommerce Developer is responsible for developing and implementing high-quality, scalable fullstack web solutions for Ecommerce or web applications using industry best practices and the latest technical trends.
Duration of contract
First 6 weeks - 16-24 hrs/week in development
Second 6 weeks - 4 hrs/week advising
Qualifications
• Bachelor’s degree specializing in Computer Science, Computer Information Systems, or related field or equivalent work experience
• At least 2 years of experience in Ecommerce web development
• Minimum of 2 years experience working within the BigCommerce Plus platform
• 2 years experience working with Handlebars JavaScript, jQuery and AJAX as necessary
• Superb troubleshooting and debugging skills
• Advanced experience with HTML5, and CSS, SASS
• Advanced knowledge of JavaScript and JavaScript frameworks and libraries
• Working knowledge of Cloud Platforms, Version Control Systems (such as Git or Mercurial), Jenkins, Gulp, Jira, Confluence, Git Hub, and Bit Bucket
• Experience working in Agile development environments; utilizing Scrum principles to execute projects
• React.js experience is a plus
You Will
• Write BigCommerce code for projects on assigned tasks
• Work with CQL’s Design team to define and implement end-user functionality
• Estimate task complexity and development cost in detail (task assumptions and dependencies) so CQL’s Project Managers can provide accurate client quotes and allocate resources appropriately
• Analyze requirements and work with CQL’s Project Managers and clients to determine specific issue details
• Work with CQL’s Technical Team to write acceptance criteria to ensure software solution meets client expectations
• Regularly communicate with CQL’s Project Managers regarding task-level ticket status, including updates to project management software to reflect task progress and state
• Review, test, and provide feedback on work by other developers to ensure code quality. Submit ongoing work for review by peers and/or technical lead
• Write client test plans instructing clients how to set up and execute tests against changes made to the software
What we bring
• Medical, dental, and vision benefits as well as an HSA
• Simple IRA with 3% matching
• Maternal and paternal leave, including leave for fostering and adoption
• Flexible work schedule and paid time off so you can live your life
• Recognition - it’s routine and encouraged
• Shop Talks - peers present on their passions to teach and grow others
• Mentorships
• Certification trainings and conferences
• Remote Happy Hour, Coffee Chats, and the occasional cooking class
• Offices are dog-friendly (and occasionally cat-friendly, too)
ThirdParty Resumes
CQL does not accept unsolicited resumes from third-party recruiters unless they arecontractually engaged by CQL to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CQL will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity Show more details...
CQL connects some of the most well-known brands with the people who love them. We are a group of authentic individuals that value forward thinking, learning, and a strong dedication to craft. Our individual passions range from scuba diving to DnD but our goal has never changed, to help make technology simple and the commerce experience compelling...
We embrace diversity and equity in a serious way.We are proud and committed to building a culture with a variety of backgrounds, skills, and views. Differences are valued. Be yourself. We like it that way.
About the job
The BigCommerce Developer is responsible for developing and implementing high-quality, scalable fullstack web solutions for Ecommerce or web applications using industry best practices and the latest technical trends.
Duration of contract
First 6 weeks - 16-24 hrs/week in development
Second 6 weeks - 4 hrs/week advising
Qualifications
• Bachelor’s degree specializing in Computer Science, Computer Information Systems, or related field or equivalent work experience
• At least 2 years of experience in Ecommerce web development
• Minimum of 2 years experience working within the BigCommerce Plus platform
• 2 years experience working with Handlebars JavaScript, jQuery and AJAX as necessary
• Superb troubleshooting and debugging skills
• Advanced experience with HTML5, and CSS, SASS
• Advanced knowledge of JavaScript and JavaScript frameworks and libraries
• Working knowledge of Cloud Platforms, Version Control Systems (such as Git or Mercurial), Jenkins, Gulp, Jira, Confluence, Git Hub, and Bit Bucket
• Experience working in Agile development environments; utilizing Scrum principles to execute projects
• React.js experience is a plus
You Will
• Write BigCommerce code for projects on assigned tasks
• Work with CQL’s Design team to define and implement end-user functionality
• Estimate task complexity and development cost in detail (task assumptions and dependencies) so CQL’s Project Managers can provide accurate client quotes and allocate resources appropriately
• Analyze requirements and work with CQL’s Project Managers and clients to determine specific issue details
• Work with CQL’s Technical Team to write acceptance criteria to ensure software solution meets client expectations
• Regularly communicate with CQL’s Project Managers regarding task-level ticket status, including updates to project management software to reflect task progress and state
• Review, test, and provide feedback on work by other developers to ensure code quality. Submit ongoing work for review by peers and/or technical lead
• Write client test plans instructing clients how to set up and execute tests against changes made to the software
What we bring
• Medical, dental, and vision benefits as well as an HSA
• Simple IRA with 3% matching
• Maternal and paternal leave, including leave for fostering and adoption
• Flexible work schedule and paid time off so you can live your life
• Recognition - it’s routine and encouraged
• Shop Talks - peers present on their passions to teach and grow others
• Mentorships
• Certification trainings and conferences
• Remote Happy Hour, Coffee Chats, and the occasional cooking class
• Offices are dog-friendly (and occasionally cat-friendly, too)
ThirdParty Resumes
CQL does not accept unsolicited resumes from third-party recruiters unless they arecontractually engaged by CQL to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CQL will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity Show more details...
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