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Most recent job postings at biltmore
Gate Security Officer - Reserve - 3rd Shift
via Workday posted_at: 1 day agoschedule_type: Part-timework_from_home: 1
Job Description Minimum pay is $16.75/hr plus a $2.00 Third Shift Differential ; additional compensation will be considered for candidates with higher amounts of experience above the minimum requirements. Reserve: a position working up to 20 hours per week (between 40-999 hours per year). Biltmore Estate Gate Security Officers are responsible for ensuring the safety and security of guests... employees, assets and property, and will support and contribute Job Description Minimum pay is $16.75/hr plus a $2.00 Third Shift Differential ; additional compensation will be considered for candidates with higher amounts of experience above the minimum requirements. Reserve: a position working up to 20 hours per week (between 40-999 hours per year). Biltmore Estate Gate Security Officers are responsible for ensuring the safety and security of guests... employees, assets and property, and will support and contribute to the world class guest service experience that Biltmore offers. Duties may vary according to assignment/location, and may include: monitoring and movement of traffic to/from the estate and providing assistance in a professional and hospitable manner; security and emergency response services for assigned location(s); support for staff, guests, and vendors; and access control for historic buildings, secured sites/buildings/locations, and other property and assets. In addition, Security Officers will provide general assistance and support for leadership, the department, and the company as required. Schedule would be Friday and Saturday nights from 11pm-7am Essential Job Duties 1. Be thoroughly familiar with the Biltmore Estate and grounds, including adjacent areas, and access/key control procedures; familiar with emergency protocols; 2. Be able to operate a ticket scanning device and enforce entrance policies in a courteous, hospitable and restrained manner. 3. Accurately document events which impact upon the security and safety. Will be responsible for writing and completing reports according to protocols with accuracy. 4. The officer must be able to respond appropriately to other threats such as severe weather changes, fire hazards, etc., and the procedures to be used during emergencies. 5. Act as a first point of contact for guests in a warm hospitable manner. 6. Work in and around heavy traffic and large crowds on a daily basis. 7. Operate a Security screening device such as walk through portal or hand-held screening device. Requirements: 1. High school diploma required. Related training or certifications helpful. Must have or be able to obtain AED, CPR and First Aid, Crowd Management certifications. 2. At least one (1) year of similar experience in guest services support, safety, security, or a related field preferred. Prior experience working with safety/security in an attractions, hospitality, and/or upscale hotel/resort environment with a focus on guest service is preferred. 3. Commitment to delivering world class internal/external guest service. 4. The ability to demonstrate a professional and polished appearance as well as successfully maintain professional communication skills (written and verbal). Knowledge of second language helpful. 5. Demonstrated ability to write and complete reports in Microsoft Word, Excel and Outlook. 6. Ability to properly evaluate situations and exercise good judgment is essential. 7. Must be proactive and take initiative where appropriate; ability to troubleshoot and handle a variety of guest and employee situations in a professional manner consistently. 8. Works effectively both independently and as part of a dynamic guest service team. 9. Must be able to quickly acquire knowledge of Biltmore's systems, and protocols. 10. Ability to prioritize work, multi-task, and adapt to change accordingly. 11. Keen attention to detail; ability to retain large amounts of information. 12. Must be a self starter and have strong problem solving skills. Physical Requirements: This position will require a physical exam at the Biltmore Clinic prior to starting work. An offer of employment is conditional upon the successful completion of this examination. 1. The incumbent will work inside and outside in all types of weather with fluctuations in temperature and conditions. 2. The incumbent will be required to stand/walk for extended periods of time. 3. The incumbent will be required to physically assist guests and employees as needed. 4. The incumbent must be able to lift up to 50 pounds occasionally; must be capable of lifting/pulling/pushing up to 100 pounds with assistance if needed. 5. The incumbent must possess what is medically considered normal sensory acuity with all senses and be able to handle and respond to multiple stimuli simultaneously. 6. Must be at least 18 years of age and have a valid driver’s license. 7. Must be able to look at computer screens for an extended period of time. Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team. Please note: If you are a current Biltmore employee, please sign into your Workday account & apply using the internal job board at www.biltmore.com/workday An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment Show more details...
DIRECTOR- WINERY EXPER
via Workday posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Job Description The Director of Winery Experience is responsible for the strategy, planning, and execution of budgets and plans to achieve 60% of revenue for Direct to Consumer wine sales, and is accountable for leading the operations and program planning to ensure that the guest experience is aligned with Biltmore's commitment to gracious hospitality and world class service. Responsibilities will include: creating planning, budgeting, and leading Job Description The Director of Winery Experience is responsible for the strategy, planning, and execution of budgets and plans to achieve 60% of revenue for Direct to Consumer wine sales, and is accountable for leading the operations and program planning to ensure that the guest experience is aligned with Biltmore's commitment to gracious hospitality and world class service. Responsibilities will include: creating planning, budgeting, and leading marketing/promotional efforts for Winery programs and associated businesses; leading an organizational system that supports $15M in sales, including analysis of sales data and industry trends and achieving growth objectives. Organizational responsibilities include performance management, coaching, staff development, career planning, and operational enhancements that enrich the guest and employee experience and contribute to profitability. In addition, the Director will provide general assistance and support for senior leadership and the... company as required. Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team. Please note: If you are a current Biltmore employee, please sign into your Workday account & apply using the internal job board at www.biltmore.com/workday An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment Show more details...
Groundskeeper - Full Time
via Workday schedule_type: Full-timework_from_home: 1
Job Description The starting pay range for this position begins at $16.75/hour but is based on the level of qualifications and relevant experience above the minimum requirements ($16.75 - $17.50/hr). Full Time: a position working 35+ hours per week. This is a mid-level staff position with responsibilities for grounds and turf maintenance and appearance along with routine equipment operation and... maintenance, . The Turf Specialist II will work as Job Description The starting pay range for this position begins at $16.75/hour but is based on the level of qualifications and relevant experience above the minimum requirements ($16.75 - $17.50/hr). Full Time: a position working 35+ hours per week. This is a mid-level staff position with responsibilities for grounds and turf maintenance and appearance along with routine equipment operation and... maintenance, . The Turf Specialist II will work as part of a crew establishing, mowing, maintaining and improving turf areas on the estate. Other grounds duties include but are not limited to snow and ice removal from pathways, roads and parking areas,, cleanup of storm debris, general trash and debris cleanup. In addition, staff will assist with special projects and events as required. Schedule is typically 7am to 3:30pm but can vary. Benefits include: Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees free of charge Comprehensive health, dental, and vision insurance for Full Time staff Year-round access to the estate gardens and grounds and 40% off estate retail & dining Free Biltmore tickets based on hours worked. Paid sick/emergency leave (up to 56 hours annually), paid holidays (up to 80 hours annually) and paid vacation all available upon hire And much more! Essential Job Duties: 1. Mow and trim turf areas using mowers with decks up to 15 feet width. Use of string and blade trimmer, backpack blowers edger, aerifier, hedge clippers, punning shears, shoves, rakes and other hand tools necessary for task completion. 2.Turf establishment and management including aerification, lime and fertilizer application, pesticide application and other standard turf maintenance practices. 3. Performs other basic grounds maintenance duties including but not limited to: general cleanup, trash removal, weeding, sawing, hauling and handling brush. 4. Grading soils to ensure proper drainage and turf growth. 5. Complies with all safety procedures related to duties. 6. Assists guests in a positive, courteous manner. 7. Works in an efficient, productive manner. 8. Follows instructions, written or verbal 9. Applies pesticides or fertilizers with minimal supervision. 10. Works efficiently with minimal supervision. Additional Responsibilities: 1. Appraises turfgrass condition and makes suggestions for improvement in their area related to turf grass maintenance operations. 2. Application of pesticides for control of vegetation or other pests. 3. Attends and successfully completes a variety of training sessions related to job performance or as required. 4. Provide support and assistance for other departments. 5. Assists in training other employees when appropriate. 6. Safely operates chain saws for removing fallen trees, brush from landscapes 7. Assists other departments with holiday and other special events. Qualifications: 1. High school diploma. A two-year college degree and/or 2 years related on the job training. Industry acknowledged certifications and designations are preferred. B.S in Horticultural field preferred. 2. At least two (2) years of turf maintenance experience. The ideal candidate will have had prior turf maintenance experience in a public setting. An equivalent amount of related experience or education may be considered. 3. Knowledge of current turfgrass maintenance practices. 4. Ability to work effectively as part of a team as well as independently with little supervision. 5. Demonstrated commitment to providing world class guest service (internal and external). 6. Ability to exercise good judgment and be proactive; must be comfortable with and able to take initiative as appropriate. 7. Ability to safely operate small equipment such as edgers ,mowers and specialized equipment such as lifts and tractors as needed. 8. Ability to become WPS certified within 10 days of hire. 9 Acquire a pesticide license within 6 months of hire. 10. Applicants must have a valid driver’s license and be at least 18 years of age. Physical Requirements: 1. Ability to stand/walk for extended periods of time; must be able to kneel, stoop, bend, reach below and overhead. 2. Ability to lift up to 50 lbs on a regular basis. 3. Must be able to climb ladders, stairs, and scaffolding as needed. 4. Must be able to work outdoors in all types of weather with fluctuations in temperature and conditions. 5. Ability to work safely with and around pesticides and other chemicals. Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team. Please note: If you are a current Biltmore employee, please sign into your Workday account & apply using the internal job board at www.biltmore.com/workday An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment Show more details...
Inn Public Care Attendant - Flex
via Workday schedule_type: Full-timework_from_home: 1
Job Description The starting pay range for this position begins at $16/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Flex: a position working between 20-29 hours per week (between 1000 - 1559 hours/year). The Public Area Attendant will maintain and clean public areas within Biltmore standards at the Inn on Biltmore Estate and offer... exceptional guest service. Duties include: upkeep and presentation Job Description The starting pay range for this position begins at $16/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Flex: a position working between 20-29 hours per week (between 1000 - 1559 hours/year). The Public Area Attendant will maintain and clean public areas within Biltmore standards at the Inn on Biltmore Estate and offer... exceptional guest service. Duties include: upkeep and presentation of bathrooms, hallways, employee areas, pool area, terraces, verandas, fitness center, etc.; dusting, vacuuming, polishing furniture, and sanitizing bathrooms; and responsibility for floor care, ash urns, outdoor furniture, and pool supply replenishments. Duties may also include deep cleaning projects within areas. Schedules can vary, but is generally: 7:00 am - 3:30 pm or 2:30 pm - 11:00 pm. Weekend and holiday shifts are a requirement of this position. Benefits Include: Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees Free employee meals for each shift Up to 12 Biltmore Tickets annually Employer subsidized health, life, dental, vision, and short term/long-term disability insurance (for Full-Time positions) Paid vacation, holiday, sick/emergency leave (for Full-Time positions) Discounts to estate retail shops and restaurants, and other area businesses for all employees And much more! Requirements: 1. Previous experience in a similar custodial/janitorial/housekeeping position is preferred. The ideal candidate will have had previous experience in an upscale/luxury hotel or resort. 2. Commitment to delivering world class guest service and the ability to work successfully as part of a dynamic, guest-service oriented team. 3. Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy. 4. Strong organizational and time management skills. 5. Ability to handle/operate safely small commercial cleaning equipment, chemicals, solutions, and treatments. 6. Ability to be proactive and take initiative as appropriate. 7. Should be able to anticipate and understand guest needs. 8. Ability to work independently and under deadlines, and exercise good judgment. Physical Requirements: 1. Lift, carry, push and pull 25–50 pounds frequently. 2. Ability to climb stairs and ladders. 3. Endure various physical movements throughout work areas and over duration of work shift such as kneeling, bending, stooping, reaching overhead, etc. 4. Ability to work in an environment that may include: Variable conditions and noise levels Outdoor environments with fluctuations in temperature and weather conditions Exposure to fumes, dust and chemicals, moving mechanical parts Essential Job Duties: 1. Clean public areas in accordance to departmental standards, maintaining exceptional level of detail 2. Proper use of all chemicals, tools and equipment 3. Properly clean floors by dusting, mopping, remove stains, and vacuuming. 4. Clean windows, mirrors and glass in public areas. 5. Provide proper care and cleaning of furniture by dusting, polishing, or removing stains. 6. Dust pictures, furnishings, and other items throughout public areas. 7. Maintain cleanliness and care of elevators. 8. Maintain cleanliness and sanitation of drinking fountains. 9. Clean and replenish all guest and staff bathrooms. 10. Clean, sift, and maintain attractive and safe ashurns in guest and staff outdoor areas. 11. Sweep, fill and organize outdoor areas including veranda, entrance, and terraces. 12. Keep pool area clean, safe, and linens replenished for guest. Also remove and maintain trash receptacles. 13. Keep cart stocked and clean. 14. Maintain, clean, and replenish fitness center area. 15. Keep staff hallways clean and orderly. 16. Remove trash from gift shops. 17. Clean and remove trash from Executive offices. 18. Clean tables, lamps, and phones in guest’s elevator areas. Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team. Please note: If you are a current Biltmore employee, please sign into your Workday account & apply using the internal job board at www.biltmore.com/workday An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment Show more details...
Custodian - 3rd Shift - Full Time
via Workday schedule_type: Full-timework_from_home: 1
Job Description The starting pay range for this position begins at $16.75/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position averaging 35+ hours a week. Facility Services Staff are responsible for cleaning the interiors and public areas of all buildings in and around Biltmore House, Antler Hill Village, and/or other... locations across the estate. Duties may also include: Job Description The starting pay range for this position begins at $16.75/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position averaging 35+ hours a week. Facility Services Staff are responsible for cleaning the interiors and public areas of all buildings in and around Biltmore House, Antler Hill Village, and/or other... locations across the estate. Duties may also include: light maintenance for facilities (e.g. changing light bulbs, etc.); snow removal; emergency response and assistance; and general departmental support. Staff will also coordinate to provide assistance for special events and functions and will provide general support and assistance to the department, leadership, and company. Please note - a driver's license is required for this position. This position receives a 3nd shift pay differential of $2/hour. (Base pay of $16.75 + 3nd shift differential $2 = $18.75/hour) Shifts can vary, but are generally 11:00pm - 7:00am Benefits include: Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees Year-round access to the estate gardens and grounds and 40% off estate retail & dining Monthly housing or childcare assistance and home purchase assistance (dependent upon eligibility) And much more! Essential Job Duties: 1. Dust, mop, wet mop, and buff all wood/tile/linoleum/concrete/marble floors. 2. Vacuum/shampoo carpets and steps 3. Change light bulbs inside and outside. 4. Clean restrooms with high degree of cleanliness and detail to Biltmore standards. 5. Assist with special events, functions, and projects (e.g. Christmas candlelight). 6. Respond to power/water outages for report, or as an assistant to management 7. Snow removal. 8. Some storm cleanup 9. Emergency clean up (bodily fluids) 10. Dust offices and gift shops 11. Constant awareness of safety of self, guests, and co-workers 12. This position is responsible for performing the above duties during 2nd shift. The ability to work these hours as designated by leadership is an essential function of this position Requirements: 1. High school diploma (or GED). Additional education, training, and/or certification(s) preferred. 2. At least one (1) year of previous custodial/janitorial and/or maintenance experience. The ideal candidate will have had prior experience in the same or similar role in another guest service, attraction, or hotel/resort environment, preferably working either second or third shifts. 3. Outstanding attention to detail. 4. Demonstrated commitment to contributing to the delivery of world class guest service through providing clean and immaculate facilities for guest use. 5. Ability to work effectively both independently and as part of a guest service team. 6. Ability to safely operate commercial cleaning equipment, and to read and comprehend material safety data (MSD) sheets. 7. Ability to be proactive and take initiative where appropriate. 8. Ability to exercise good judgment. 9. Ability to prioritize, multi-task, and work under deadlines. 10. Must have a valid NC Driver's License with clean driving record & be at least 18 years of age. Physical Requirements: 1. Ability to lift/push/pull up to 50 pounds on a regular basis, and up to 75 pounds occasionally. 2. Ability to stand/walk, stoop, bend, kneel, reach overhead and below throughout the duration of a shift. 3. Ability to climb ladder/scaffolding up to 8 feet. 4. Visual acuity and the ability to respond to a variety of stimuli appropriately. 5. Ability to work effectively with exposure to dust, dirt, foul odors, bodily fluids, extreme temperatures and/or weather conditions, using the proper safety and protective equipment. Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team. Please note: If you are a current Biltmore employee, please sign into your Workday account & apply using the internal job board at www.biltmore.com/workday An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment Show more details...
Village Hotel Houseperson - Full Time
via Workday posted_at: 19 days agoschedule_type: Full-timework_from_home: 1
Job Description The starting pay range for this position begins at $16/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position averaging 35+ hours a week. The Houseperson at the Village Hotel is responsible for assisting and supporting room attendants in the maintenance and cleanliness of guest areas and rooms in accordance... with Village Hotel Standards. Duties include, but are Job Description The starting pay range for this position begins at $16/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position averaging 35+ hours a week. The Houseperson at the Village Hotel is responsible for assisting and supporting room attendants in the maintenance and cleanliness of guest areas and rooms in accordance... with Village Hotel Standards. Duties include, but are not limited to: removal and storage of dirty linen and trash from room attendant carts and hallways; providing room attendants with timely service and clean materials; and handing guest deliveries to rooms and special requests. Will also provide general assistance and support for department, location, and company as required. Requirements: 1. Previous experience in housekeeping and/or custodial, janitorial, or related field strongly preferred. 2. Knowledge of hotel housekeeping and/or rooms operations preferred. 3. Commitment to delivering world class guest service and anticipating guest needs. 4. Knowledge of proper chemical handling and cleaning techniques helpful. 5. Proven ability to multi-task effectively, work as part of a team and under deadlines, and exercise good judgment. Must be able to prioritize. 6. Excellent attention to detail is a must. 7. Ability to be proactive and take initiative as appropriate. 8. Solid communication skills. Must be able to respond appropriately to guest requests. 9. Ability to operate/use small commercial cleaning equipment. Essential Job Duties: 1. Pick up dirty linen and deliver to appropriate area. 2. Place dirty linen in proper bins and keep laundry room organized; deliver clean linen and supplies to room attendants on the guest floors in a timely manner. 3. Remove trash from carts, hallways, and storage areas and dispose of properly. 4. Properly wash glasses and cups, and deliver to room attendants on the guest floors. 5. Vacuum and dust guest hallways polishing woodwork and stainless steel as needed. 6. Maintain clean and safe stairwells as assigned, including sweeping, mopping, and dusting; keep service elevators and landings clean. 7. Keep closets and storage areas stocked, neat, clean and organized. 8. Clean vending areas, including ice machines, and beverage machines. 9. Perform guest deliveries to rooms as assigned. 10. Responsible for weekly cleaning projects on the guest floors. Physical Requirements: 1. Able to lift, push, pull and carry up to 75 pounds frequently and up to 100 pounds occasionally (with assistance). 2. Endure various physical movements throughout the work area; must be able to kneel, stoop, bend, reach overhead and below. 3. Ability to stand/walk for extended periods of time throughout the shift; may occasionally work in locations where the ability to climb ladders or stairs would be required. Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team. Please note: If you are a current Biltmore employee, please sign into your Workday account & apply using the internal job board at www.biltmore.com/workday An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment Show more details...
Financial Analyst - Financial Planning & Analysis
via Workday posted_at: 15 days agoschedule_type: Full-timework_from_home: 1
Job Description The Financial Analyst will be responsible for the development, enhancement, and maintenance of monthly level Operational and Financial Reporting throughout the organization. The Financial Analyst will provide value-added analysis and provide insight to Biltmore's leadership to drive quantitative decision making. As an integral member of the team, this position will be expected to... acquire a strong understanding of Biltmore's operational Job Description The Financial Analyst will be responsible for the development, enhancement, and maintenance of monthly level Operational and Financial Reporting throughout the organization. The Financial Analyst will provide value-added analysis and provide insight to Biltmore's leadership to drive quantitative decision making. As an integral member of the team, this position will be expected to... acquire a strong understanding of Biltmore's operational processes, chart of accounts, and reporting methodologies. The position will assist in operational reporting and analysis at a consolidated level and across multiple lines of business. Analysis will include monthly ledger data, summarized daily performance metrics and KPI's. This position will require a high level of expertise in Excel and adaptability in using multiple data sources and applications. This is a salaried, full-time position that will work in an office in Asheville, NC. Depending on the candidate, there is potential for this to be hybrid position (3 days in office) after an initial period of time required to develop the knowledge and skill set to work independently. Schedule can vary, but is generally 8AM - 5PM Monday through Friday. Essential Job Duties: Create, enhance, and maintain Operational and Financial Reports in Excel using data exports from various systems. Build system generated reports via Biltmore's EPM (currently Adaptive Planning) to support consolidated, line of business, and executive level reporting. Provide monthly variance analysis to identify areas of opportunity. Develop and expand analysis of margins and trends by line of business, and business leadership. Develop key performance indicators and trend analysis with recommendations to assist in improving cost efficiencies within the operation. Create financial models to analyze various business opportunities and cost savings initiatives. Leverage technology and systems to improve processes and increase efficiency in FP&A processes. Assist with the Financial Planning of organization which includes the preparation and in depth review of the annual budget and monthly forecasts. Independent Decision Making: The Financial Analyst will evaluate financial information and independently determine materiality thresholds aligned to the size and scope of analysis. The Financial Analyst will use sound judgement in prioritizing his/her responsibilities and deliverables. The Financial Analyst will leverage his/her experience and skills to present sound business solutions to processes and analysis. Qualifications: Four-year accredited college degree in Accounting, Engineering, Economics, Finance, Statistics, or other related field strongly preferred. At least three (3) years of experience in Finance or Accounting, preferably within corporate level Financial Planning & Analysis with exposure to data modeling methodologies. Equivalent combination of education and experience considered. Excellent Excel skills required - Lookup and Reference functions, Power Query, macros, Charts and Graphs. Mid to large scale EPM (Oracle EPM (Hyperion), SAP, Anaplan, Planful, Adaptive Planning) experience preferred. Proven ability to convert data tables into reports, graphical dashboards, and financial presentations; and present complex technical information to non-technical audiences. Proven ability to organize large data sets for trend and variance analysis. Experience with Adaptive Planning, Workday, and analytical tools such as SQL, Microsoft Power BI, Tableau, other data visualization or reporting tools a plus. Excellent interpersonal, collaboration, and communication skills; ability to communicate complex concepts in a clear actionable way. Ability to monitor and track industry trends, tools, and methodologies, and make recommendations to leadership; must have a continuous learning mindset and approach to FP&A. Physical Requirements: Position will primarily work in an office environment. Position may be hybrid or in-office. Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team. Please note: If you are a current Biltmore employee, please sign into your Workday account & apply using the internal job board at www.biltmore.com/workday An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment Show more details...
Inn Housekeeper Assistant - Full Time
via Workday schedule_type: Full-timework_from_home: 1
Job Description The starting pay range for this position begins at $16/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position averaging 35+ hours a week The Housekeeping Houseperson at the Inn on Biltmore Estate is responsible for assisting and supporting room attendants in the maintenance and cleanliness of guest areas and... rooms in accordance with both hotel and four star/diamond Job Description The starting pay range for this position begins at $16/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position averaging 35+ hours a week The Housekeeping Houseperson at the Inn on Biltmore Estate is responsible for assisting and supporting room attendants in the maintenance and cleanliness of guest areas and... rooms in accordance with both hotel and four star/diamond standards. Duties include, but are not limited to: removal and storage of dirty linen and trash from room attendant carts and hallways; providing room attendants with timely service and clean materials; and handing guest deliveries to rooms and special requests. Shift: 8:30am – 5:30pm (shift varies based on hotel occupancy) Weekend shifts are a requirement of this position. Benefits include: Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees Year-round access to the estate gardens and grounds and 40% off estate retail & dining Employer subsidized health, life, dental, vision, and short term/long-term disability insurance (for Full-Time positions) Paid vacation, holidays, and SEL (for Full-Time positions) Monthly housing or childcare assistance and home purchase assistance (dependent upon eligibility) And much more! Requirements: 1. Previous experience in housekeeping and/or custodial, janitorial, or related field strongly preferred. 2. Knowledge of hotel housekeeping and/or rooms operations preferred. 3. Commitment to delivering world class guest service and anticipating guest needs. 4. Knowledge of proper chemical handling and cleaning techniques helpful. 5. Proven ability to multi-task effectively, work as part of a team and under deadlines, and exercise good judgment. Must be able to prioritize. 6. Excellent attention to detail is a must. 7. Ability to be proactive and take initiative as appropriate. 8. Solid communication skills. Must be able to respond appropriately to guest requests. 9. Ability to operate/use small commercial cleaning equipment. Physical Requirements: 1. Able to lift, push, pull and carry up to 75 pounds frequently and up to 100 pounds occasionally (with assistance). 2. Endure various physical movements throughout the work area; must be able to kneel, stoop, bend, reach overhead and below. 3. Ability to stand/walk for extended periods of time throughout the shift; may occasionally work in locations where the ability to climb ladders or stairs would be required. Essential Job Duties: 1. Pick up dirty linen and deliver to appropriate area. 2. Place dirty linen in proper bins and keep laundry room organized; deliver clean linen and supplies to room attendants on the guest floors in a timely manner. 3. Remove trash from carts, hallways, and storage areas and dispose of properly. 4. Properly wash glasses and cups, and deliver to room attendants on the guest floors. 5. Vacuum and dust guest hallways polishing woodwork and stainless steel as needed. 6. Maintain clean and safe stairwells as assigned, including sweeping, mopping, and dusting; keep service elevators and landings clean. 7. Keep closets and storage areas stocked, neat, clean and organized. 8. Clean vending areas, including ice machines, and beverage machines. 9. Perform guest deliveries to rooms as assigned. 10. Responsible for weekly cleaning projects on the guest floors. Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team. Please note: If you are a current Biltmore employee, please sign into your Workday account & apply using the internal job board at www.biltmore.com/workday An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment Show more details...
Assistant Merchandiser
via Workday schedule_type: Full-timework_from_home: 1
Job Description The starting pay range for this position begins at $20.65/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position working 35+ hours per week. The Assistant Merchandiser is responsible for supporting the Retail Merchandising team with all aspects of store merchandising in support of company mission and goals... Specific responsibilities include, but are not limited Job Description The starting pay range for this position begins at $20.65/hour and is based on the level of qualifications and relevant experience above the minimum requirements. Full Time: a position working 35+ hours per week. The Assistant Merchandiser is responsible for supporting the Retail Merchandising team with all aspects of store merchandising in support of company mission and goals... Specific responsibilities include, but are not limited to: managing the merchandise reorder process; creating new item files; initiating purchase order entry and monitoring stock levels; coordinating product placement in store; collaborating with E-Commerce and Merchandising teams on Online product assortment. Other duties may include: assisting with sales and merchandise analysis, monitoring marketplace trends, and traveling to various buying shows. In addition, the Assistant Merchandiser will provide general assistance and support to leadership, the department, and the company. Essential Job Duties 1. Works with Retail Merchandiser to order merchandise for their area(s) of responsibility. 2. Creates and maintains item files (SKU's) for all products. 3. Coordinates the reorder process to ensure the consistent flow of product; assists with managing open-to-buy (OTB) by monitoring stock levels. 4. Supports Retail Merchandiser with vendor set up and compliance, along with vendor updates. 5. Purchase order entry and maintenance; writing the POs,changes and cancellations. 6. Negotiates with vendors on pricing as it relates to late delivery, over-shipments, style substitutions and invoice matching. 7. Analyzes business data on a weekly, monthly, quarterly and annual basis. 8. Assists during market with product selection and assortment. 9. Works with Retail Merchandiser to approve and process all price changes. 10. Coordinates with Inventory Control on all returns (RTV’s) and credits. 11. Communicates with Retail Fulfillment Center on any inbound/outbound retail shipments and /or any vendor compliance issues. 12. Works with visual team to ensure sales floor placement optimization. 13. Works cross functionally with Store Operations, E-commerce, Visual and Inventory Control, to ensure they have the tools to understand and support the assortment. Additional Responsibilities 1. Manages special orders for internal and external guests. 2. Partners with E-commerce merchandising and photo teams to ensure product accuracy. 3. Manages the maintenance of the digital data base of all artwork. 4. Shops the marketplace to identify product opportunities, pricing strategies, trends, and offerings. 5. Partners with merchandising team to ensure balanced assortment and shares product feedback. Qualifications 1. Two or four-year degree preferred. Additional training or education helpful. 2. At least three (3) years of related retail experience. Equivalent combination of education/experience considered. Ideal candidate will have retail buying experience in an upscale setting. 3. Ability to analyze technical data in suppliers’ proposal; negotiation and mathematical skills; knowledge of supply-chain management; and the ability to perform financial analyses, as well as strong negotiation skills. 4. Proficiency in Microsoft Word, Excel; ability to learn Biltmore systems, protocols, and product/inventory lines. 5. Outstanding interpersonal and communication skills; conveys information effectively at all levels; strong negotiation skills; builds positive relationships across company. 6. Resourceful; has good judgment, self-confidence; strong organizational and time management skills; keen attention to detail; able to take risks and make quick decisions. 7. Proactive; anticipates, addresses, and troubleshoots issues. 8. Professional; high ethical standards; reflects company values. Physical Requirments 1. Some travel required; must have a valid driver's license. 2. Required to lift up to 50 pounds occasionally. 3. Good stamina and physical condition to work at trade shows is essential. 4. May be required to access historic buildings/locations requiring climbing of stairs. 5. Primarily working indoors; may occasionally work outside and/or in locations with fluctuations in temperature and conditions. Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team. Please note: If you are a current Biltmore employee, please sign into your Workday account & apply using the internal job board at www.biltmore.com/workday An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment Show more details...
Inn PM Lounge Server - Reserve
via Workday schedule_type: Part-timework_from_home: 1
Job Description The Lounge Server is responsible for greeting guests in the Bar and Lounge areas, taking orders and processing on the POS system. Servers are also responsible for coordinating food and beverage service for guests and communicating with front and back of house personnel to provide a world class experience that exceeds guest expectations. Servers will deliver gracious hospitality... and ensure all guests receive friendly, courteous, Job Description The Lounge Server is responsible for greeting guests in the Bar and Lounge areas, taking orders and processing on the POS system. Servers are also responsible for coordinating food and beverage service for guests and communicating with front and back of house personnel to provide a world class experience that exceeds guest expectations. Servers will deliver gracious hospitality... and ensure all guests receive friendly, courteous, anticipatory and prompt service at all times following prescribed and established Biltmore service standards. They will also assist in the maintenance of the Lounge, Bar, and service equipment. $18 - $22/hour average, dependent on business volume ($5.00/hour plus tips). Schedule can vary, but hours are generally Thurs-Wed 10am-4pm or 2pm-10pm Weekend & holiday availability required. Requirements: 1. Minimum six months experience as a restaurant server or cocktail server, preferably in an upscale environment. Bartending experience desirable. 2. Minimum of 18 years of age to serve alcoholic beverages. 3. Fluency in English and ability to compute basic arithmetic. Ability to: • Focus attention on details, be well organized, maintain concentration and prioritize when providing service to guests. • Understand and focus attention on guest needs, remaining calm and courteous. • Suggestively sell menu items and beverages. • Perform job functions with minimal supervision. • Work cohesively with all co-workers as part of a team. Physical Requirements: 1. Lift, carry, push, and pull 25-50 pounds; lift and carry 25-50 pounds on a large serving tray, above shoulder level, with one hand; up to 25 pounds on a small cocktail tray, with one hand. 2. Endure various physical movements throughout work areas and over duration of work shift. 3. Ability to work in an environment that may include: • Variable temperature conditions and noise levels • Outdoor environments • Exposure to fumes, dust, and chemicals 4. May often serve in hot interior or exterior areas, and may work double shifts based on business demands. Reserve or Flex servers may work more than 20 hours per week based on business demand. Essential Job Duties: Guest Service: 1. Greet guests in Lounge. 2. Take orders, utilizing product knowledge and suggestive selling techniques. 3. Enter orders into POS system accurately. 4. Supply guests with fresh snacks and cocktail napkins, replacing both when necessary. 5. Serve food and beverages in a friendly, efficient manner according to standards. 6. Assure that guests have appropriate silverware and condiments for each food item ordered. 7. Clear away dirty glassware and china quickly. 8. Present guest check and process payment accurately according to established procedures. 9. Keep tables free of dirty glassware and debris at all times. 10. Anticipate guests’ needs, respond promptly and maintain positive guest relations at all times. 11. Resolve guest complaints, ensuring guest satisfaction. 12. Responsible for maintaining Forbes and Lodging standards Job Knowledge: 1. Maintain complete knowledge of: 2. All liquor brands, beers, and non-alcoholic selections. 3. All recipe, glassware, and garnish standards. 4. The particular characteristics and description of wines/champagnes offered. 5. Hours of operation, Tea Service, and entertainment. 6. All menu items, prices, preparation method/time, major ingredients and quality standards, serving temperature, garnish and method of presentation. 7. Operation of POS and manual systems. 8. Maintain complete knowledge of and comply with all service procedures, established standards, company and departmental policies and procedures. 9. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving. 10. Be familiar with all Inn services and features, Biltmore Estate activities and special events in order to respond to guest inquiries accurately. Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team. Please note: If you are a current Biltmore employee, please sign into your Workday account & apply using the internal job board at www.biltmore.com/workday An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment Show more details...