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Most recent job postings at Bizbuysell
via Glassdoor
posted_at: 6 days agoschedule_type: Full-time
Customer Success Representative, BizBuySell- Richmond
Job Description...
Customer Success Representative, BizBuySell- Richmond
CoStar Group Company Intro:
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover
Customer Success Representative, BizBuySell- Richmond
Job Description...
Customer Success Representative, BizBuySell- Richmond
CoStar Group Company Intro:
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
BizBuySell
BizBuySell is the largest network for buying or selling a business. With more than 65,000 businesses for sale and more than 3 million monthly visits, BizBuySell has one of the largest databases of for-sale and sold comparables.
Learn more about BizBuySell.
Role Description: In this role, you will provide phone and email client support for our industry-leading marketplaces: BizBuySell and BizQuest. You will also assist with operational, auditing, and reporting tasks needed to support the business. As the frontline of the business, you and your team will play a key role in identifying business opportunities and ways to improve our products and enhance customer experience.
To do this, you will collaborate with teammates in all facets of the business – most notably Sales, Product Management and Marketing. Through these efforts, you will directly serve a diverse set of customers including franchisors, brokers, advertisers, entrepreneurs, and investors, helping these people succeed.
This position is an exciting opportunity for the right person looking to join a talented team serving an exciting, entrepreneurial industry as part of a leading global organization. If you are ready to make a real impact on our company and clients, then we would love to talk to you!
Responsibilities:
• Receive inbound customer service calls and cases ensuring the timely resolution of issues resulting in minimal brand impact and maximum customer satisfaction
• Be the person who delivers first time resolution with quality and professionalism
• Support sales colleagues to ensure the highest standard of customer service is maintained
• Maintain the highest professional standards and promote our ethics of trust, open communication, creative thinking, and cohesive team effort
• Act as first support for technical issues including website, call tracking and login issues
• Manage a portfolio of client communities and listings, maximizing content by proactively seeking out new listings, enriching content and capturing current vacancy information
• Complete on-boarding of new customers ensuring initial Customer Portal training is completed and all information regarding the customer is accurate
• Respond to flagged listings to protect consumers against potential fraudulent listings
• Identify revenue opportunities to move free listings to paid listings and upgrade advertising levels for paid listings
Basic Qualifications:
• Bachelor’s degree
• Up to 1 year of customer service experience required preferably in a call center environment
• Demonstrated experience in building rapport over the telephone and overcoming objections in a customer service environment required.
Preferred Qualifications:
• Excellent verbal and written communication skills
• Excellent interpersonal skills (e.g., Conflict Resolution, Negotiation, etc.) when dealing with internal and/or external audiences
• Ability to deliver results while working to deadlines under pressure
• Ability to plan and organize workload in a fast-paced environment
• Ability to be flexible and adapt to changing situations at a high growth company
What’s in it for you?
When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.
Our benefits package includes (but is not limited to):
• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
#LI-KM1
#LI-Hybrid
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing Show more details...
Job Description...
Customer Success Representative, BizBuySell- Richmond
CoStar Group Company Intro:
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
BizBuySell
BizBuySell is the largest network for buying or selling a business. With more than 65,000 businesses for sale and more than 3 million monthly visits, BizBuySell has one of the largest databases of for-sale and sold comparables.
Learn more about BizBuySell.
Role Description: In this role, you will provide phone and email client support for our industry-leading marketplaces: BizBuySell and BizQuest. You will also assist with operational, auditing, and reporting tasks needed to support the business. As the frontline of the business, you and your team will play a key role in identifying business opportunities and ways to improve our products and enhance customer experience.
To do this, you will collaborate with teammates in all facets of the business – most notably Sales, Product Management and Marketing. Through these efforts, you will directly serve a diverse set of customers including franchisors, brokers, advertisers, entrepreneurs, and investors, helping these people succeed.
This position is an exciting opportunity for the right person looking to join a talented team serving an exciting, entrepreneurial industry as part of a leading global organization. If you are ready to make a real impact on our company and clients, then we would love to talk to you!
Responsibilities:
• Receive inbound customer service calls and cases ensuring the timely resolution of issues resulting in minimal brand impact and maximum customer satisfaction
• Be the person who delivers first time resolution with quality and professionalism
• Support sales colleagues to ensure the highest standard of customer service is maintained
• Maintain the highest professional standards and promote our ethics of trust, open communication, creative thinking, and cohesive team effort
• Act as first support for technical issues including website, call tracking and login issues
• Manage a portfolio of client communities and listings, maximizing content by proactively seeking out new listings, enriching content and capturing current vacancy information
• Complete on-boarding of new customers ensuring initial Customer Portal training is completed and all information regarding the customer is accurate
• Respond to flagged listings to protect consumers against potential fraudulent listings
• Identify revenue opportunities to move free listings to paid listings and upgrade advertising levels for paid listings
Basic Qualifications:
• Bachelor’s degree
• Up to 1 year of customer service experience required preferably in a call center environment
• Demonstrated experience in building rapport over the telephone and overcoming objections in a customer service environment required.
Preferred Qualifications:
• Excellent verbal and written communication skills
• Excellent interpersonal skills (e.g., Conflict Resolution, Negotiation, etc.) when dealing with internal and/or external audiences
• Ability to deliver results while working to deadlines under pressure
• Ability to plan and organize workload in a fast-paced environment
• Ability to be flexible and adapt to changing situations at a high growth company
What’s in it for you?
When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.
Our benefits package includes (but is not limited to):
• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
#LI-KM1
#LI-Hybrid
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing Show more details...
via Upwork
posted_at: 7 days agoschedule_type: Contractorwork_from_home: 1
I'd like to build a website that is similar to bizbuysell.com that allows business owners and business brokers to create listings to offer their business for sale.
Visitors to the site would be able to search for businesses based on location, type of business, price range, etc.
I'd like to build a website that is similar to bizbuysell.com that allows business owners and business brokers to create listings to offer their business for sale.
Visitors to the site would be able to search for businesses based on location, type of business, price range, etc. Show more details...
Visitors to the site would be able to search for businesses based on location, type of business, price range, etc. Show more details...
via Richmond, VA - Geebo
posted_at: 3 days agoschedule_type: Full-timesalary: 20–28 an hour
2.9 Full-time 1 day ago Full Job Description
Job Description
Team Lead, Customer Success- BizBuySell- Richmond, VA BizBuySell operates the internet's largest and most heavily trafficked business-for-sale marketplaces. With a clientele that includes small business buyers, sellers, owners, and brokers, our customers rely on our data to make informed decisions when transacting the sale or purchase... of their business or franchise. Owned by CoStar Group,
2.9 Full-time 1 day ago Full Job Description
Job Description
Team Lead, Customer Success- BizBuySell- Richmond, VA BizBuySell operates the internet's largest and most heavily trafficked business-for-sale marketplaces. With a clientele that includes small business buyers, sellers, owners, and brokers, our customers rely on our data to make informed decisions when transacting the sale or purchase... of their business or franchise. Owned by CoStar Group, the BizBuySell network includes BizQuest.com and FindaFranchise.com. We are looking for a Customer Success Team Lead to join our Business-for-Sale team in our Richmond office. This position is an exciting opportunity for the right person looking to join a great team serving an exciting, entrepreneurial industry as part of a leading global organization. We are looking for an individual who:
Loves delighting customers and clients while meeting the needs of the business Enjoys supervising and can communicate effectively Wants to be part of a collaborative team delivering products and services that empower customers to achieve their objectives and reach their potential
Responsibilities:
Supervise a team of four front-line Customer Success Representatives Directly serve a diverse set of customers including business brokers and entrepreneurs while helping them to succeed Process client billing Handle customer escalations for our two industry-leading business-for-sale marketplaces:
BizBuySell and BizQuest. Play a key role in identifying business opportunities and ways to improve BizBuySell's and BizQuest's products and enhance the customer experience. Other duties as assigned BASIC QUALIFICATIONS & REQUIREMENTS:
Bachelor's degree required 1
years of leading, supervising, training, or otherwise being responsible for the success of a team of 3
individual contributors 3
years of Client Service or Account Management with a proven track record of delighting customers, preferably in a company serving a broad customer base via online offerings Working knowledge of business software including but not limited to MS Office, SQL, Outlook, SalesForce.com PREFERRED
Qualifications:
Experience understanding customer needs and resolving these needs to the satisfaction of both the customer and the business Strong organizational and process management skills, with a keen attention to detail Ability to and interest in identifying customer needs and opportunities to improve existing products High degree of professionalism with excellent interpersonal and communication skills Ability to identify and problem-solve issues before they become larger problems OVERVIEW OF COMPANY:
Founded in 1987, CoStar Group is the leading provider of commercial real estate information, analytics, and online marketplaces. Our suite of online services enables clients to analyze, interpret and gain unmatched insight on commercial property values, market conditions and current availability. Behind some of the most well-known brands in the industry, CoStar Group includes CoStar, the largest provider of CRE research and real-time data; LoopNet, the most heavily trafficked mobile and online real estate marketplace; Apartments.com, the premier rental home resource for renters, property managers and owners; STR, the leading provider of performance benchmarking and comparative analytics to the hotel industry; BizBuySell, the largest online marketplace for businesses-for-sales; and Lands of America, the leading operator of online marketplaces for rural real estate. Headquartered in Washington, DC, CoStar Group maintains offices throughout the U.S. and in Europe, Canada, and Asia with a staff of over 4,300 worldwide. WHAT'S IN IT FOR YOU:
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program. Our benefits package includes (but is not limited to):
Comprehensive healthcare coverage:
Medical / Vision / Dental / Prescription Drug Life, legal, and supplementary insurance Commuter and parking benefits 401(K) retirement plan with matching contributions Employee stock purchase plan Paid time off Tuition reimbursement Be part of a team of professionals enjoying the opportunity to learn, do, and grow in a rewarding atmosphere. But don't just take our word for it - see why our team chose to work at and stay at CoStar Group:
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
Job Description
Team Lead, Customer Success- BizBuySell- Richmond, VA BizBuySell operates the internet's largest and most heavily trafficked business-for-sale marketplaces. With a clientele that includes small business buyers, sellers, owners, and brokers, our customers rely on our data to make informed decisions when transacting the sale or purchase... of their business or franchise. Owned by CoStar Group, the BizBuySell network includes BizQuest.com and FindaFranchise.com. We are looking for a Customer Success Team Lead to join our Business-for-Sale team in our Richmond office. This position is an exciting opportunity for the right person looking to join a great team serving an exciting, entrepreneurial industry as part of a leading global organization. We are looking for an individual who:
Loves delighting customers and clients while meeting the needs of the business Enjoys supervising and can communicate effectively Wants to be part of a collaborative team delivering products and services that empower customers to achieve their objectives and reach their potential
Responsibilities:
Supervise a team of four front-line Customer Success Representatives Directly serve a diverse set of customers including business brokers and entrepreneurs while helping them to succeed Process client billing Handle customer escalations for our two industry-leading business-for-sale marketplaces:
BizBuySell and BizQuest. Play a key role in identifying business opportunities and ways to improve BizBuySell's and BizQuest's products and enhance the customer experience. Other duties as assigned BASIC QUALIFICATIONS & REQUIREMENTS:
Bachelor's degree required 1
years of leading, supervising, training, or otherwise being responsible for the success of a team of 3
individual contributors 3
years of Client Service or Account Management with a proven track record of delighting customers, preferably in a company serving a broad customer base via online offerings Working knowledge of business software including but not limited to MS Office, SQL, Outlook, SalesForce.com PREFERRED
Qualifications:
Experience understanding customer needs and resolving these needs to the satisfaction of both the customer and the business Strong organizational and process management skills, with a keen attention to detail Ability to and interest in identifying customer needs and opportunities to improve existing products High degree of professionalism with excellent interpersonal and communication skills Ability to identify and problem-solve issues before they become larger problems OVERVIEW OF COMPANY:
Founded in 1987, CoStar Group is the leading provider of commercial real estate information, analytics, and online marketplaces. Our suite of online services enables clients to analyze, interpret and gain unmatched insight on commercial property values, market conditions and current availability. Behind some of the most well-known brands in the industry, CoStar Group includes CoStar, the largest provider of CRE research and real-time data; LoopNet, the most heavily trafficked mobile and online real estate marketplace; Apartments.com, the premier rental home resource for renters, property managers and owners; STR, the leading provider of performance benchmarking and comparative analytics to the hotel industry; BizBuySell, the largest online marketplace for businesses-for-sales; and Lands of America, the leading operator of online marketplaces for rural real estate. Headquartered in Washington, DC, CoStar Group maintains offices throughout the U.S. and in Europe, Canada, and Asia with a staff of over 4,300 worldwide. WHAT'S IN IT FOR YOU:
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program. Our benefits package includes (but is not limited to):
Comprehensive healthcare coverage:
Medical / Vision / Dental / Prescription Drug Life, legal, and supplementary insurance Commuter and parking benefits 401(K) retirement plan with matching contributions Employee stock purchase plan Paid time off Tuition reimbursement Be part of a team of professionals enjoying the opportunity to learn, do, and grow in a rewarding atmosphere. But don't just take our word for it - see why our team chose to work at and stay at CoStar Group:
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via San Francisco, CA - Geebo
posted_at: 5 days agoschedule_type: Full-timesalary: 20–28 an hour
UI/UX Designer Job Description BizBuySell is the Internet's largest and most heavily trafficked business for sale marketplace, with more business for sale listings, more unique users, and more search activity than any other service. Together with BizQuest and FindaFranchise web sites, we are the leading websites in the business for sale space. CoStar Group, the parent company of BizBuySell.com... BizQuest.com and FindaFranchise.com, is looking for
UI/UX Designer Job Description BizBuySell is the Internet's largest and most heavily trafficked business for sale marketplace, with more business for sale listings, more unique users, and more search activity than any other service. Together with BizQuest and FindaFranchise web sites, we are the leading websites in the business for sale space. CoStar Group, the parent company of BizBuySell.com... BizQuest.com and FindaFranchise.com, is looking for a Senior User Experience Designer who is creative, articulate, and professional with the ability to significantly and positively impact the business. The ideal candidate will work in close collaboration with Product Managers and development teams in shaping all aspects of the look and feel of responsive web design. This includes sketching, user research, prototyping, user testing, and final interface design. Prior experience designing responsive web applications is critical, as well as working in an agile and highly iterative environment. Concepts will be tested, challenged, and refined to reach final designs, with input from several stakeholders. Duties and
Responsibilities:
Create visual designs based on approved wireframes or sketches and product requirements. Collaborate with Product Managers to create wireframes, sketches, prototypes, and visual designs. Create intuitive interfaces that demonstrate a strong understanding of use cases and user flows. Initiate and lead projects to improve the user-experience on desktop, tablet, and mobile devices Produce production assets and design specifications for development teams based on approved designs Oversee and Approve development team implementation of approved designs
Qualifications:
BA/BS Degree in Human-Computer Interaction, Graphic Design, related field or equivalent experience 3-7 years of experience designing user experiences for the web ( desktop and mobile) A strong online portfolio demonstrating design thinking/process (problem/solution, before/after, research, sitemaps, user-flows, wireframes, prototypes, visual concepts, styleguides) Proficiency in design and prototyping tools such as InVision, Sketch, Photoshop, Illustrator, Adobe XD, etc. Passion for data driven product and design decisions with the ability to give and receive feedback constructively Effective communication, problem solving, presentation and adaptability teamwork skills Knowledge of UX best practices for applications and cross-platform devices Knowledge of HTML5, CSS3, JQuery and how it effects front-end design The ability to juggle multiple projects on tight deadlines with attention to detail while maintaining high standards of quality Bonus Points:
Experience designing user interfaces for marketplaces or real estate HMTL 5 / CSS3 Coding Project Management #VP-LI1 CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
Salary Range:
$80K -- $100K
Minimum Qualification
Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
Responsibilities:
Create visual designs based on approved wireframes or sketches and product requirements. Collaborate with Product Managers to create wireframes, sketches, prototypes, and visual designs. Create intuitive interfaces that demonstrate a strong understanding of use cases and user flows. Initiate and lead projects to improve the user-experience on desktop, tablet, and mobile devices Produce production assets and design specifications for development teams based on approved designs Oversee and Approve development team implementation of approved designs
Qualifications:
BA/BS Degree in Human-Computer Interaction, Graphic Design, related field or equivalent experience 3-7 years of experience designing user experiences for the web ( desktop and mobile) A strong online portfolio demonstrating design thinking/process (problem/solution, before/after, research, sitemaps, user-flows, wireframes, prototypes, visual concepts, styleguides) Proficiency in design and prototyping tools such as InVision, Sketch, Photoshop, Illustrator, Adobe XD, etc. Passion for data driven product and design decisions with the ability to give and receive feedback constructively Effective communication, problem solving, presentation and adaptability teamwork skills Knowledge of UX best practices for applications and cross-platform devices Knowledge of HTML5, CSS3, JQuery and how it effects front-end design The ability to juggle multiple projects on tight deadlines with attention to detail while maintaining high standards of quality Bonus Points:
Experience designing user interfaces for marketplaces or real estate HMTL 5 / CSS3 Coding Project Management #VP-LI1 CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
Salary Range:
$80K -- $100K
Minimum Qualification
Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
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