Blinkist Jobs

Most recent job postings at Blinkist

via CareerBuilder posted_at: 14 days agoschedule_type: Full-time

We offer the best selection of non-fiction knowledge in bite-sized, digestible formats. Our catalogue gives access to key insights from 5,000+ nonfiction books, original podcasts and author-driven content across 27 categories. Blinkist exists to spark understanding. We're helping people enrich their minds with powerful ideas, and turn ordinary moments into extraordinary learning opportunities-anytime, anywhere. About The Role Blinkist for Business We offer the best selection of non-fiction knowledge in bite-sized, digestible formats. Our catalogue gives access to key insights from 5,000+ nonfiction books, original podcasts and author-driven content across 27 categories. Blinkist exists to spark understanding. We're helping people enrich their minds with powerful ideas, and turn ordinary moments into extraordinary learning opportunities-anytime, anywhere. About The Role Blinkist for Business is rapidly growing, and we are looking for a customer-focused Customer Success Manager to join this rocketship journey. Although Blinkist has been around for many years, B2B is still in early stages. It's like working for a start-up within a start-up with tremendous room for growth. You'll need to be a motivated self-starter with an entrepreneurial mindset. This role is a great fit for someone who can get things done with little instruction, is confident managing client relationships and moving projects forward, loves a good tech stack and... welcomes the chance to help us keep getting better. You'll join a team of Impact Players and you will be empowered, and expected, to be as well! If this excites you rather than terrifies you, then we want to hear from you! Check out the interview process for this position here: [Link available when viewing the job] The salary range for this junior position is base $55,000 - $75,000, OTE $70,000 - $90,000. What You Will Do You are the person who ensures our customers are getting the greatest value and impact from their investment in Blinkist. A bit more about what the CSM does: Create internal and customer-facing communications, project manage new customer launch and on-going engagement, working in partnership with an AE to support renewal Onboard and train new customers with a clearly defined Customer Success plan and roadmap to ensure adoption, retention and loyalty Understand customers' Learning & Development and Organizational Effectiveness strategy and maintain trusted advisor relationships that help them drive change across their organization and deliver ROI Partner with AEs to develop account expansion and renewal strategies Partner with Marketing to develop customer success stories and content assets such as case studies, webinars, or white papers Create a customer feedback loop with product management to surface customer requests and help translate customer feedback into product requirements Manage customers from Central to Western US time zones What You Need To Have 2+ years experience in B2B Customer Success role in a SaaS environment Independent and autonomous work ethic Excellent client-facing communication skills Strong account management and project management skills Super fast learner and tech savvy Entrepreneurial growth mindset Experience working with HR/ L&D customers is a plus Experience with Salesforce is a plus Why Blinkist Our unique culture of empowerment, mutual respect, and transparency has always been our defining characteristic. We support each other and carve out opportunities for every individual to develop and grow. We strongly believe that diversity powers innovation, thus we celebrate and support our differences, providing equal opportunities for employment and career growth. We embrace a flexible, remote-friendly way of working that supports different needs and lifestyles. We are proud to have been selected by LinkedIn as one of the Top 25 Startups in Germany. Glassdoor and Kununu ratings put us amongst Berlin's top three employers. These are some of our most valued benefits: 20 vacation days + local public holidays in your place of work Virtual stock options plan Quarterly days of learning and wellbeing An extra day off for you birthday Unlimited home-office with a monthly workspace allowance Learning & development budget Coaching budget for minorities and mothers returning from their leave Physical and mental health support through various partners Apply Now If we've captured your interest and you want to take part in changing the world through the power of ideas - apply now and tell us what got you excited about this opportunity. We look forward to hearing from you! Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. If you think you have what it takes, even if you don't meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit Show more details...

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via Lever schedule_type: Full-time

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