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Most recent job postings at bloomreach
via Built In
posted_at: 12 days agoschedule_type: Full-timework_from_home: 1
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
About the role
Bloomreach is seeking a Digital Experience Manager to engage with our customers to take them on a digital experience transformation journey. This role is on the cutting edge of the digital experience industry and will be developing the best practices and innovative ideas in the market. Partnering with our customers’ leadership and delivery teams, Digital Experience Managers drive a program of change to build the digital experience and advise their customers on how to get the most out of the Bloomreach platform to drive business value. They work side-by-side with our customer teams to partner in the digital journey, help them ideate and envision the art of the possible to deliver as much value as possible with the Bloomreach digital experience platform.
Your role will require significant collaboration with customers and internal teams to deliver innovative ideas and business value to our customers. You will need to spend significant time with our customers - educating them on the potential of Bloomreach and their digital experiences. Additionally, you will work cross-functionally with our Bloomreach teams - Account Management, Product, Technical Services, Business Services, Support - to ensure that our customers are getting the newest ideas and the best value while feeding customer ideas and questions back to the appropriate Bloomreach teams.
A strong customer orientation, exceptional collaboration skills, intellectual curiosity, and critical thinking background are key elements for success in this role.
What you'll do:
• Influence the mindset of customers and account teams by challenging the status quo and bringing innovative ideas that showcase Bloomreach’s unique value proposition to our customers’ digital experiences
• Demonstrate how a digital experience vision can become a reality by being an expert in digital experiences and the Bloomreach platform
• Provide experience and leadership capabilities to ensure a successful digital experience roadmap where maximum business value is created
• Establish yourself in the marketplace and internally as a thought leader and trusted advisor to customer teams and account teams
• Own the customer satisfaction and value demonstration in strategic accounts
What you'll bring:
• 2-4 years of professional experience in customer success
• 2+ years of relevant experience in digital experience technologies, retail/ecommerce experience a plus
• Analytical and comfortable identifying stories within raw data
• Have the drive and flexibility to roll up your sleeves and work hard in a fast-moving startup environment
• Demonstrates a high level of autonomy, with the ability to independently manage tasks and projects from inception to completion with minimal supervision.
• Clear and persuasive communication skills, capable of articulating ideas, strategies, and feedback effectively to internal and external partners, both in writing and verbally.
• Strong presentation skills, with creative and out-of-the-box thinking
Bonus Points
• Hands-on SaaS experience
• Experience with SEO, Site Search, and Merchandising tools
• E-commerce experience
• B2B Experience
Excited? Join us and transform the future of commerce experiences.
The base salary range for this position is $75,000-$95,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
Regional benefits:
• Health Care including medical, dental, and vision insurance
• 401k Plan with employer contribution
More things you'll like about Bloomreach:Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
#LI-Remote Show more details...
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
About the role
Bloomreach is seeking a Digital Experience Manager to engage with our customers to take them on a digital experience transformation journey. This role is on the cutting edge of the digital experience industry and will be developing the best practices and innovative ideas in the market. Partnering with our customers’ leadership and delivery teams, Digital Experience Managers drive a program of change to build the digital experience and advise their customers on how to get the most out of the Bloomreach platform to drive business value. They work side-by-side with our customer teams to partner in the digital journey, help them ideate and envision the art of the possible to deliver as much value as possible with the Bloomreach digital experience platform.
Your role will require significant collaboration with customers and internal teams to deliver innovative ideas and business value to our customers. You will need to spend significant time with our customers - educating them on the potential of Bloomreach and their digital experiences. Additionally, you will work cross-functionally with our Bloomreach teams - Account Management, Product, Technical Services, Business Services, Support - to ensure that our customers are getting the newest ideas and the best value while feeding customer ideas and questions back to the appropriate Bloomreach teams.
A strong customer orientation, exceptional collaboration skills, intellectual curiosity, and critical thinking background are key elements for success in this role.
What you'll do:
• Influence the mindset of customers and account teams by challenging the status quo and bringing innovative ideas that showcase Bloomreach’s unique value proposition to our customers’ digital experiences
• Demonstrate how a digital experience vision can become a reality by being an expert in digital experiences and the Bloomreach platform
• Provide experience and leadership capabilities to ensure a successful digital experience roadmap where maximum business value is created
• Establish yourself in the marketplace and internally as a thought leader and trusted advisor to customer teams and account teams
• Own the customer satisfaction and value demonstration in strategic accounts
What you'll bring:
• 2-4 years of professional experience in customer success
• 2+ years of relevant experience in digital experience technologies, retail/ecommerce experience a plus
• Analytical and comfortable identifying stories within raw data
• Have the drive and flexibility to roll up your sleeves and work hard in a fast-moving startup environment
• Demonstrates a high level of autonomy, with the ability to independently manage tasks and projects from inception to completion with minimal supervision.
• Clear and persuasive communication skills, capable of articulating ideas, strategies, and feedback effectively to internal and external partners, both in writing and verbally.
• Strong presentation skills, with creative and out-of-the-box thinking
Bonus Points
• Hands-on SaaS experience
• Experience with SEO, Site Search, and Merchandising tools
• E-commerce experience
• B2B Experience
Excited? Join us and transform the future of commerce experiences.
The base salary range for this position is $75,000-$95,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
Regional benefits:
• Health Care including medical, dental, and vision insurance
• 401k Plan with employer contribution
More things you'll like about Bloomreach:Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
#LI-Remote Show more details...
via Built In
posted_at: 16 days agoschedule_type: Full-timework_from_home: 1
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
About the role:
Bloomreach is seeking a Sales Development Representative to actively educate new markets and prospects about opportunities with Bloomreach. Our Sales Development team bridges the gap between sales and marketing by navigating complex organizations and filling our pipeline with qualified opportunities. We are responsible for opening the door to deals that ultimately drive millions of dollars of revenue for Bloomreach and our customers. We enjoy meeting and interacting with new people. We are relentless, tenacious, entrepreneurial, and collaborative.
The Sales Development role at Bloomreach is challenging and fulfilling. You will have the opportunity to build relationships with prospects and business partners at all levels of an organization and enable us to break through the noise with creativity and an excellent understanding of how our products drive value for businesses. Most importantly, the Sales Development role at Bloomreach is a launch pad for many other roles in Bloomreach, including Sales, Customer Success, Marketing, and Operations.
Your job will be to:
• Represent Bloomreach’s products and services
• Drive demand in your territory through focused telephone campaigns, emails, social media, events, and other innovative demand generation activities
• Address each customer's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests
• Generate sales qualified leads
• Research organizations and relationships between prospects to create an account penetration strategy
• Educate and qualify prospects within Target Accounts – developing sales-ready opportunities
• Address and convert inbound leads with speed and rigor
• Meet or exceed your quarterly pipeline quota as well as activity, conversion, and velocity goals
• Leverage all of Bloomreach to win customers
• Partner with account executives and channel managers to identify key players and accounts to develop
• Work closely with Marketing to execute on campaigns and events, as well as provide feedback on changes we can make for future Marketing activities
• Leverage the latest revenue technology, including Salesloft, Salesforce, Gong, Zoom Info, and LinkedIn to support productivity and data-driven decision making
• Identify and share best practices
• Develop and revise calling scripts and email cadences
• Support your peers to win as a team
You have the following experience and qualities:
• 2+ years post-college experience in a sales, marketing, or customer-facing role with a track record of exceeding goals
• Proficiency with sales processes and tools (e.g., CRM, outbounding)
• A tenacious and entrepreneurial spirit with a passion for winning
• Strong organizational and time management skills, always working with a sense of urgency
• Excellent written and spoken communication skills
• Comfort with cold calling and managing objections / rejections
• Willingness to travel to internal and customer-facing events up to 2x per quarter
• Strong desire and ability to move up within a sales organization
• BA/BS degree or equivalent
• Bonus: 1+ year of E-commerce Martech and/or B2B SaaS industry experience (Ideal, but not required)
Excited? Join us and transform the future of commerce experiences.
The on-target-earnings range for this position is $70,000-$80,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
Regional benefits:
• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution
More things you'll like about Bloomreach:Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
#LI-Remote Show more details...
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
About the role:
Bloomreach is seeking a Sales Development Representative to actively educate new markets and prospects about opportunities with Bloomreach. Our Sales Development team bridges the gap between sales and marketing by navigating complex organizations and filling our pipeline with qualified opportunities. We are responsible for opening the door to deals that ultimately drive millions of dollars of revenue for Bloomreach and our customers. We enjoy meeting and interacting with new people. We are relentless, tenacious, entrepreneurial, and collaborative.
The Sales Development role at Bloomreach is challenging and fulfilling. You will have the opportunity to build relationships with prospects and business partners at all levels of an organization and enable us to break through the noise with creativity and an excellent understanding of how our products drive value for businesses. Most importantly, the Sales Development role at Bloomreach is a launch pad for many other roles in Bloomreach, including Sales, Customer Success, Marketing, and Operations.
Your job will be to:
• Represent Bloomreach’s products and services
• Drive demand in your territory through focused telephone campaigns, emails, social media, events, and other innovative demand generation activities
• Address each customer's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests
• Generate sales qualified leads
• Research organizations and relationships between prospects to create an account penetration strategy
• Educate and qualify prospects within Target Accounts – developing sales-ready opportunities
• Address and convert inbound leads with speed and rigor
• Meet or exceed your quarterly pipeline quota as well as activity, conversion, and velocity goals
• Leverage all of Bloomreach to win customers
• Partner with account executives and channel managers to identify key players and accounts to develop
• Work closely with Marketing to execute on campaigns and events, as well as provide feedback on changes we can make for future Marketing activities
• Leverage the latest revenue technology, including Salesloft, Salesforce, Gong, Zoom Info, and LinkedIn to support productivity and data-driven decision making
• Identify and share best practices
• Develop and revise calling scripts and email cadences
• Support your peers to win as a team
You have the following experience and qualities:
• 2+ years post-college experience in a sales, marketing, or customer-facing role with a track record of exceeding goals
• Proficiency with sales processes and tools (e.g., CRM, outbounding)
• A tenacious and entrepreneurial spirit with a passion for winning
• Strong organizational and time management skills, always working with a sense of urgency
• Excellent written and spoken communication skills
• Comfort with cold calling and managing objections / rejections
• Willingness to travel to internal and customer-facing events up to 2x per quarter
• Strong desire and ability to move up within a sales organization
• BA/BS degree or equivalent
• Bonus: 1+ year of E-commerce Martech and/or B2B SaaS industry experience (Ideal, but not required)
Excited? Join us and transform the future of commerce experiences.
The on-target-earnings range for this position is $70,000-$80,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
Regional benefits:
• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution
More things you'll like about Bloomreach:Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
#LI-Remote Show more details...
via LinkedIn
posted_at: 19 days agoschedule_type: Full-timework_from_home: 1
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
About the Role:
Bloomreach is solving one of the digital world’s most fundamental problems: helping people instantly find what they need when they need it. We are seeking a Senior Software Engineer to join our Search Intelligence team, who will play a crucial role in advancing our search and personalization capabilities. The team focuses on designing, building, and enhancing semantic understanding, query parsing and processing, and language modeling within the search system. Your contributions will include the development of new recall and ranking search algorithms, as well as the implementation of machine learning and LLM models to optimize the digital experience for commerce. You will be responsible for designing and architecting core components for new features, aiming to improve the performance of existing high-traffic, highly available search APIs. You will be at the forefront of developing innovative solutions to enhance search capabilities, utilizing cutting-edge technologies to ensure users can instantly access what they need. This role offers an exciting opportunity to contribute to the core of our product, applying your expertise to improve search functionalities and redefine the digital shopping experience.
What you'll do:
• Design and implement recall and ranking search algorithms, leveraging the latest LLM models to optimize the digital experience for commerce
• Build, maintain, and scale data processing pipelines for Search in an efficient and reliable way
• Partner with the Product team to understand requirements and use cases, Lead and engage cross-functional engineering teams to plan and drive end to end execution of projects
• Participate in lean and agile development process in an automation- and monitoring-driven environment, from planning, scoping, estimation all the way to optimization, maintenance, and support
• Acquire proficiency and apply GenAI/LLM technologies to enhance search relevance, ultimately boosting revenue for Bloomreach customers
• Steward an extremely high bar of technical excellence for the company to drive innovation in the search and personalization space
What you'll need:
• Bachelor's or Master's degree in Computer Science or related fields.
• 4+ years of hands-on experience in Java or another object-oriented language, working with cloud providers (AWS, GCP) and building enterprise software products.
• Experience with open source search engines (Solr, ElasticSearch) as well as big data and large-scale data processing technologies (Hadoop, Spark, Kafka).
• Proven track record in developing and maintaining distributed systems at scale in a production environment.
• Extensive background in data structures and algorithms with strong software architecture skills.
• Familiarity with the machine learning algorithms and tools, and keen interest for staying up-to-date with the latest advancements in search/GenAI/LLM technologies, and related fields.
• Experience working with Data Science teams to implement ML models in real-time serving is a plus.
• Startup experience in a fast-paced growth company is highly desirable but not required.
Excited? Join us and transform the future of commerce experiences.
The base salary range for this position is $135,000-$185,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
Regional benefits:
• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution
More things you'll like about Bloomreach:
Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees Show more details...
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
About the Role:
Bloomreach is solving one of the digital world’s most fundamental problems: helping people instantly find what they need when they need it. We are seeking a Senior Software Engineer to join our Search Intelligence team, who will play a crucial role in advancing our search and personalization capabilities. The team focuses on designing, building, and enhancing semantic understanding, query parsing and processing, and language modeling within the search system. Your contributions will include the development of new recall and ranking search algorithms, as well as the implementation of machine learning and LLM models to optimize the digital experience for commerce. You will be responsible for designing and architecting core components for new features, aiming to improve the performance of existing high-traffic, highly available search APIs. You will be at the forefront of developing innovative solutions to enhance search capabilities, utilizing cutting-edge technologies to ensure users can instantly access what they need. This role offers an exciting opportunity to contribute to the core of our product, applying your expertise to improve search functionalities and redefine the digital shopping experience.
What you'll do:
• Design and implement recall and ranking search algorithms, leveraging the latest LLM models to optimize the digital experience for commerce
• Build, maintain, and scale data processing pipelines for Search in an efficient and reliable way
• Partner with the Product team to understand requirements and use cases, Lead and engage cross-functional engineering teams to plan and drive end to end execution of projects
• Participate in lean and agile development process in an automation- and monitoring-driven environment, from planning, scoping, estimation all the way to optimization, maintenance, and support
• Acquire proficiency and apply GenAI/LLM technologies to enhance search relevance, ultimately boosting revenue for Bloomreach customers
• Steward an extremely high bar of technical excellence for the company to drive innovation in the search and personalization space
What you'll need:
• Bachelor's or Master's degree in Computer Science or related fields.
• 4+ years of hands-on experience in Java or another object-oriented language, working with cloud providers (AWS, GCP) and building enterprise software products.
• Experience with open source search engines (Solr, ElasticSearch) as well as big data and large-scale data processing technologies (Hadoop, Spark, Kafka).
• Proven track record in developing and maintaining distributed systems at scale in a production environment.
• Extensive background in data structures and algorithms with strong software architecture skills.
• Familiarity with the machine learning algorithms and tools, and keen interest for staying up-to-date with the latest advancements in search/GenAI/LLM technologies, and related fields.
• Experience working with Data Science teams to implement ML models in real-time serving is a plus.
• Startup experience in a fast-paced growth company is highly desirable but not required.
Excited? Join us and transform the future of commerce experiences.
The base salary range for this position is $135,000-$185,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
Regional benefits:
• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution
More things you'll like about Bloomreach:
Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees Show more details...
via Built In
posted_at: 12 days agoschedule_type: Full-timesalary: 121,905–182,857 a yearwork_from_home: 1
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
Employer: BloomReach, Inc.
Position: Principal Product Specialist (job code 88617)
Duties: Oversee technical support of company customers by field engineers/technicians who are diagnosing, troubleshooting, or repairing systems/applications. Serve as a product expert for proprietary AI/ML based Discovery product. Provide strategic consulting to enterprise customers on processes including integration, site optimization and AI tuning. Recognize customer specific needs and make recommendations. Algorithmically, analyze trends and patterns in cases and customer feedback on an ongoing basis to address customer pain points proactively. Prepare and conduct regular meetings to review business needs and taking corrective actions. Collaborate with engineering and product teams to drive issue resolution. Collaborate with our Digital Experience Manager to craft winning strategies. Perform root cause analysis of issues and help customers get the most out of the Bloomreach Discovery software. Communicate complex technical issues via email and in person. Take ownership of customer issues reported and see problems through to resolution.
Education Required: Bachelor or foreign equivalent in Electronics Engineering, Computer Science, Information Systems or related field.
Experience Required: 6 years progressive experience as Lead Solution Engineer, Associate System Analyst, Software Engineer or related occupation.
Special Requirements: Must have at least 1 year of prior work experience in each of the following:
• AI/ML modeling and tuning
• IAM, AWS, Grafana, Sumologic, Datadog, Nexla, Qubole, SOLR, Blazemeter, Kibana, Auth0 or A/B testing
• Core Java and Java libraries and frameworks
• RESTful Web Services and API regex
• Database querying including SQL, Big Query, Cassandra and Amazon Redshift
• Working with integration patterns and frameworks including Apache Camel and Spring Integration
• Position permits telecommuting.
Salary: $149,000 - $182,857 per year
Worksite: 700 East El Camino Real, Suite 130, Mountain View, CA 94040
#LI-AB1
More things you'll like about Bloomreach:Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
#LI-Remote Show more details...
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
Employer: BloomReach, Inc.
Position: Principal Product Specialist (job code 88617)
Duties: Oversee technical support of company customers by field engineers/technicians who are diagnosing, troubleshooting, or repairing systems/applications. Serve as a product expert for proprietary AI/ML based Discovery product. Provide strategic consulting to enterprise customers on processes including integration, site optimization and AI tuning. Recognize customer specific needs and make recommendations. Algorithmically, analyze trends and patterns in cases and customer feedback on an ongoing basis to address customer pain points proactively. Prepare and conduct regular meetings to review business needs and taking corrective actions. Collaborate with engineering and product teams to drive issue resolution. Collaborate with our Digital Experience Manager to craft winning strategies. Perform root cause analysis of issues and help customers get the most out of the Bloomreach Discovery software. Communicate complex technical issues via email and in person. Take ownership of customer issues reported and see problems through to resolution.
Education Required: Bachelor or foreign equivalent in Electronics Engineering, Computer Science, Information Systems or related field.
Experience Required: 6 years progressive experience as Lead Solution Engineer, Associate System Analyst, Software Engineer or related occupation.
Special Requirements: Must have at least 1 year of prior work experience in each of the following:
• AI/ML modeling and tuning
• IAM, AWS, Grafana, Sumologic, Datadog, Nexla, Qubole, SOLR, Blazemeter, Kibana, Auth0 or A/B testing
• Core Java and Java libraries and frameworks
• RESTful Web Services and API regex
• Database querying including SQL, Big Query, Cassandra and Amazon Redshift
• Working with integration patterns and frameworks including Apache Camel and Spring Integration
• Position permits telecommuting.
Salary: $149,000 - $182,857 per year
Worksite: 700 East El Camino Real, Suite 130, Mountain View, CA 94040
#LI-AB1
More things you'll like about Bloomreach:Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
#LI-Remote Show more details...
via LinkedIn
posted_at: 12 days agoschedule_type: Full-timework_from_home: 1
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
About the Role:
Do you love the idea of helping some of the world’s biggest and most innovative businesses build immersive and exciting digital experiences? As a Bloomreach Senior Solutions Consultant, you would be one of the trusted advisors in a high-energy, high-performance sales team, involved in multiple stages of the sales cycle. Your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy.
We strive to lay strong foundations in our sales cycles to establish long-term partnerships between Bloomreach and our customers. This role will be supporting the Americas (US, Canada, LATAM). We’re looking for an experienced team member to help shape the tools & processes needed to support Bloomreach’s continued expansion in this market.
Your job will be to:
• Assume the role of Bloomreach Engagement product expert to support the Sales team in a pre-sales capacity
• Support the Sales team with tailored product demonstrations, presentations, and similar deliverables for prospects, customers, and partners focused on driving value through AI-powered personalization with Bloomreach Engagement.
• Partner with Account Executives to develop account strategy and execution across the sales cycle, assisting with activities such as client discovery, product demos, RFPs, and sandbox/POCs
• Acting as an industry & showcase expert for partners, customers, and prospects
• Conduct scoping meetings and create a technical implementation plans to ensure data and use case needs are properly mapped to the platform’s capabilities
• Understand client priorities, challenges, and objectives as part of client discovery
• Stay updated on the latest features and capabilities of the Bloomreach Engagement platform and educate clients & partners on how to leverage these for their benefit.
You have the following experience and qualities:
• 3-5+ years of relevant experience in Presales, preferably in SaaS or marketing
• Experienced in technical sales (SaaS, Martech, e-commerce, CDP) and can drive a complex technical sales process
• Understands basic concepts of Machine Learning and AI, CDPs, marketing automation, and analytics.
• Is comfortable presenting on technical subjects, including to non-technical audiences
• Have industry experience in retail, e-commerce, marketplace, or D2C brands
• Has development experience in HTML, CSS, JS and web technologies.
• Some proficiency with APIs and integrations, and the ability to work closely with client IT teams.
• Excellent problem-solving skills and the ability to design solutions that meet complex business requirements.
• Strong communication and presentation skills.
• A commitment to continuous learning and staying updated on the latest industry trends and technologies.
Preferred Qualifications:
• Expertise with frontend programming languages (JS/HTML/CSS) and templating languages (e.g. Jinja, Liquid) also a plus
Excited? Join us and transform the future of commerce experiences.
The on-target-earnings range for this position is $160,000-$215,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
Regional Benefits:
• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution
More things you'll like about Bloomreach:
Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees Show more details...
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
About the Role:
Do you love the idea of helping some of the world’s biggest and most innovative businesses build immersive and exciting digital experiences? As a Bloomreach Senior Solutions Consultant, you would be one of the trusted advisors in a high-energy, high-performance sales team, involved in multiple stages of the sales cycle. Your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy.
We strive to lay strong foundations in our sales cycles to establish long-term partnerships between Bloomreach and our customers. This role will be supporting the Americas (US, Canada, LATAM). We’re looking for an experienced team member to help shape the tools & processes needed to support Bloomreach’s continued expansion in this market.
Your job will be to:
• Assume the role of Bloomreach Engagement product expert to support the Sales team in a pre-sales capacity
• Support the Sales team with tailored product demonstrations, presentations, and similar deliverables for prospects, customers, and partners focused on driving value through AI-powered personalization with Bloomreach Engagement.
• Partner with Account Executives to develop account strategy and execution across the sales cycle, assisting with activities such as client discovery, product demos, RFPs, and sandbox/POCs
• Acting as an industry & showcase expert for partners, customers, and prospects
• Conduct scoping meetings and create a technical implementation plans to ensure data and use case needs are properly mapped to the platform’s capabilities
• Understand client priorities, challenges, and objectives as part of client discovery
• Stay updated on the latest features and capabilities of the Bloomreach Engagement platform and educate clients & partners on how to leverage these for their benefit.
You have the following experience and qualities:
• 3-5+ years of relevant experience in Presales, preferably in SaaS or marketing
• Experienced in technical sales (SaaS, Martech, e-commerce, CDP) and can drive a complex technical sales process
• Understands basic concepts of Machine Learning and AI, CDPs, marketing automation, and analytics.
• Is comfortable presenting on technical subjects, including to non-technical audiences
• Have industry experience in retail, e-commerce, marketplace, or D2C brands
• Has development experience in HTML, CSS, JS and web technologies.
• Some proficiency with APIs and integrations, and the ability to work closely with client IT teams.
• Excellent problem-solving skills and the ability to design solutions that meet complex business requirements.
• Strong communication and presentation skills.
• A commitment to continuous learning and staying updated on the latest industry trends and technologies.
Preferred Qualifications:
• Expertise with frontend programming languages (JS/HTML/CSS) and templating languages (e.g. Jinja, Liquid) also a plus
Excited? Join us and transform the future of commerce experiences.
The on-target-earnings range for this position is $160,000-$215,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
Regional Benefits:
• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution
More things you'll like about Bloomreach:
Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees Show more details...
via Built In
posted_at: 7 days agoschedule_type: Full-timework_from_home: 1
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
Bloomreach is seeking a seasoned Machine Learning Engineer to own the design and implementation of cutting-edge AI and GenAI driven algorithmic components for search, recommendation and behavioral insights that are used to personalize digital experiences for our customers. You can work remotely or from one of our local offices. The salary starts at €2,500 gross per month, along with stock options and other benefits. Working in our Bloomreach offices or from home on a full-time basis.
Our centralized data science team spanned across multiple geographies, is responsible for the data science modules that power all the products of the company, including Search Relevance, Recommendation, User Personalization, User Segmentations, Content Intelligence and Conversational Commerce. We invent and apply machine learning, data mining, and information retrieval algorithms to understand, identify, and improve web content discovery. We have built industry leading algorithms in search and recommendations for the commerce space that serve the most relevant experiences using Artificial Intelligence with the goal-building AI driven experiences beyond commerce.
We are currently allowing flexibility for all our employees to work from anywhere for the respective region.
Responsibilities:
• Design, develop, and enhance ML/AI models which mainly power Search and Recommendation.
• Process historical data, search queries, product catalog, and images to extract hidden relations and features.
• Conduct research to explore ongoing cutting-edge ML techniques (especially deep learning) and conduct a quick POC.
• Work closely with Data Engineers and Senior Data Scientists to integrate and scale ML components to a production-level that can handle terabytes of data.
• Continuously learn and stay up to date with the current state-of-the-art techniques by reading research papers and attending AI/ML conferences.
Qualifications:
• BS/MS degree in Computer Science or a related discipline with a strong mathematical foundation and excellent programming skills (primarily Python)
• 1-5 years experience building ML-driven fast and scalable ML/analytical algorithms in a corporate/startup environment.
• Strong awareness and understanding of recent trends in Generative AI and LLMs. Experience in working with GenAI stack will be treated as strong credentials.
• Strong understanding of various machine learning and natural language processing technologies, such as classification, information retrieval, clustering, knowledge graph, semi-supervised learning and ranking.
• Excellent exploratory data analysis skills with the ability to slice and dice data at scale using SQL in Redshift/BigQuery.
• Good problem solving and analytical skills. Ability to learn and adapt to newer ML technologies.
• Exposure to deep learning stack (PyTorch/Keras/TensorFlow) and techniques (Representation/Transfer Learning, RNN/LSTM, Transformers).
• Experience working with Big Data in a cloud based production environment (AWS/GCP/Azure).
• Effective communication skill in English, both verbally and in written form.
More things you'll like about Bloomreach:Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
#LI-Remote Show more details...
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
Bloomreach is seeking a seasoned Machine Learning Engineer to own the design and implementation of cutting-edge AI and GenAI driven algorithmic components for search, recommendation and behavioral insights that are used to personalize digital experiences for our customers. You can work remotely or from one of our local offices. The salary starts at €2,500 gross per month, along with stock options and other benefits. Working in our Bloomreach offices or from home on a full-time basis.
Our centralized data science team spanned across multiple geographies, is responsible for the data science modules that power all the products of the company, including Search Relevance, Recommendation, User Personalization, User Segmentations, Content Intelligence and Conversational Commerce. We invent and apply machine learning, data mining, and information retrieval algorithms to understand, identify, and improve web content discovery. We have built industry leading algorithms in search and recommendations for the commerce space that serve the most relevant experiences using Artificial Intelligence with the goal-building AI driven experiences beyond commerce.
We are currently allowing flexibility for all our employees to work from anywhere for the respective region.
Responsibilities:
• Design, develop, and enhance ML/AI models which mainly power Search and Recommendation.
• Process historical data, search queries, product catalog, and images to extract hidden relations and features.
• Conduct research to explore ongoing cutting-edge ML techniques (especially deep learning) and conduct a quick POC.
• Work closely with Data Engineers and Senior Data Scientists to integrate and scale ML components to a production-level that can handle terabytes of data.
• Continuously learn and stay up to date with the current state-of-the-art techniques by reading research papers and attending AI/ML conferences.
Qualifications:
• BS/MS degree in Computer Science or a related discipline with a strong mathematical foundation and excellent programming skills (primarily Python)
• 1-5 years experience building ML-driven fast and scalable ML/analytical algorithms in a corporate/startup environment.
• Strong awareness and understanding of recent trends in Generative AI and LLMs. Experience in working with GenAI stack will be treated as strong credentials.
• Strong understanding of various machine learning and natural language processing technologies, such as classification, information retrieval, clustering, knowledge graph, semi-supervised learning and ranking.
• Excellent exploratory data analysis skills with the ability to slice and dice data at scale using SQL in Redshift/BigQuery.
• Good problem solving and analytical skills. Ability to learn and adapt to newer ML technologies.
• Exposure to deep learning stack (PyTorch/Keras/TensorFlow) and techniques (Representation/Transfer Learning, RNN/LSTM, Transformers).
• Experience working with Big Data in a cloud based production environment (AWS/GCP/Azure).
• Effective communication skill in English, both verbally and in written form.
More things you'll like about Bloomreach:Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
#LI-Remote Show more details...
via Greenhouse
schedule_type: Full-time
What challenge awaits you?
The RevOps function at Bloomreach brings our sales, marketing, finance, product, and customer success teams together to build and drive our GTM strategy. Ultimately, RevOps exists to ensure we are doing everything possible to help our Revenue teams deliver value to customers and exceed Bloomreach’s financial plan...
We are seeking a skilled and experienced Senior Salesforce CPQ Administrator to join our Revenue Operations
What challenge awaits you?
The RevOps function at Bloomreach brings our sales, marketing, finance, product, and customer success teams together to build and drive our GTM strategy. Ultimately, RevOps exists to ensure we are doing everything possible to help our Revenue teams deliver value to customers and exceed Bloomreach’s financial plan...
We are seeking a skilled and experienced Senior Salesforce CPQ Administrator to join our Revenue Operations team. In this role, you will play a crucial part in optimizing our new Salesforce CPQ platform to support our sales, pricing, and quoting processes. The ideal candidate will have a strong understanding of Salesforce CPQ functionality, a proven track record of successfully implementing and managing CPQ solutions, and the ability to collaborate effectively with cross-functional teams to drive business objectives.
This role requires a strategic thinker with strong technical expertise in Salesforce administration, a passion for process optimization, and a collaborative mindset to work cross-functionally with various teams.
Your job will be to:
• Administer and configure Salesforce CPQ to support sales workflows, pricing models, product configurations, and quoting processes.
• Collaborate with Sales, DealDesk, Finance, Product and Service teams to gather requirements, design solutions, and implement changes in Salesforce CPQ.
• Manage product catalog, price books, discount schedules, and pricing rules within Salesforce CPQ.
• Customize and maintain CPQ templates, quote documents, and contract generation processes to meet business needs.
• Develop and maintain Salesforce CPQ reports and dashboards to provide insights into sales performance, pricing trends, and quoting efficiency.
• Conduct regular audits and quality checks to ensure data accuracy and system integrity within Salesforce CPQ.
• Provide user training, support, and documentation to enable sales teams to effectively utilize Salesforce CPQ.
• Stay informed about Salesforce CPQ best practices, new features, and industry trends to continuously optimize system performance and capabilities.
• Collaborate with Salesforce administrators, developers, and third-party vendors to troubleshoot issues, implement enhancements, and ensure seamless integration with other systems.
• Collaborate with internal stakeholders and third-party vendors to troubleshoot issues, implement enhancements, and ensure seamless processes for DocuSign CLM.
You have the following experience and qualities:
Professional experience
• 3+ years of experience as a Salesforce CPQ Administrator in a SaaS or technology-driven environment.
• Salesforce Certified CPQ Specialist certification required.
• Proficient understanding of Salesforce Sales Cloud and Salesforce Lightning Experience.
• Previous CLM software (DocuSign CLM, Conga etc) is a plus.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Experience working in Agile or iterative development methodologies is a plus.
• Bachelor's degree in Business Administration, Information Technology, or related field.
Personal qualities
• Strong analytical skills with the ability to understand and solve complex problems, troubleshoot issues, and optimize system performance.
• Excellent communication skills with the ability to interact effectively with stakeholders at all levels, translate technical concepts to non-technical audiences, and foster collaboration across teams.
• Self-motivated and proactive with a strong sense of ownership and accountability, capable of managing multiple priorities in a fast-paced environment.
Excited? Join us and transform the future of commerce experiences.
The base salary range for this position is $90,000-$130,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
Regional benefits:
• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution Show more details...
The RevOps function at Bloomreach brings our sales, marketing, finance, product, and customer success teams together to build and drive our GTM strategy. Ultimately, RevOps exists to ensure we are doing everything possible to help our Revenue teams deliver value to customers and exceed Bloomreach’s financial plan...
We are seeking a skilled and experienced Senior Salesforce CPQ Administrator to join our Revenue Operations team. In this role, you will play a crucial part in optimizing our new Salesforce CPQ platform to support our sales, pricing, and quoting processes. The ideal candidate will have a strong understanding of Salesforce CPQ functionality, a proven track record of successfully implementing and managing CPQ solutions, and the ability to collaborate effectively with cross-functional teams to drive business objectives.
This role requires a strategic thinker with strong technical expertise in Salesforce administration, a passion for process optimization, and a collaborative mindset to work cross-functionally with various teams.
Your job will be to:
• Administer and configure Salesforce CPQ to support sales workflows, pricing models, product configurations, and quoting processes.
• Collaborate with Sales, DealDesk, Finance, Product and Service teams to gather requirements, design solutions, and implement changes in Salesforce CPQ.
• Manage product catalog, price books, discount schedules, and pricing rules within Salesforce CPQ.
• Customize and maintain CPQ templates, quote documents, and contract generation processes to meet business needs.
• Develop and maintain Salesforce CPQ reports and dashboards to provide insights into sales performance, pricing trends, and quoting efficiency.
• Conduct regular audits and quality checks to ensure data accuracy and system integrity within Salesforce CPQ.
• Provide user training, support, and documentation to enable sales teams to effectively utilize Salesforce CPQ.
• Stay informed about Salesforce CPQ best practices, new features, and industry trends to continuously optimize system performance and capabilities.
• Collaborate with Salesforce administrators, developers, and third-party vendors to troubleshoot issues, implement enhancements, and ensure seamless integration with other systems.
• Collaborate with internal stakeholders and third-party vendors to troubleshoot issues, implement enhancements, and ensure seamless processes for DocuSign CLM.
You have the following experience and qualities:
Professional experience
• 3+ years of experience as a Salesforce CPQ Administrator in a SaaS or technology-driven environment.
• Salesforce Certified CPQ Specialist certification required.
• Proficient understanding of Salesforce Sales Cloud and Salesforce Lightning Experience.
• Previous CLM software (DocuSign CLM, Conga etc) is a plus.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Experience working in Agile or iterative development methodologies is a plus.
• Bachelor's degree in Business Administration, Information Technology, or related field.
Personal qualities
• Strong analytical skills with the ability to understand and solve complex problems, troubleshoot issues, and optimize system performance.
• Excellent communication skills with the ability to interact effectively with stakeholders at all levels, translate technical concepts to non-technical audiences, and foster collaboration across teams.
• Self-motivated and proactive with a strong sense of ownership and accountability, capable of managing multiple priorities in a fast-paced environment.
Excited? Join us and transform the future of commerce experiences.
The base salary range for this position is $90,000-$130,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.
Regional benefits:
• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution Show more details...
via Employbl
posted_at: 8 days agoschedule_type: Full-time
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
Our India team is a critical product development and innovation hub for the company, with many of the company’s key products and technology initiatives created and developed by this team. Bloomreach Search, our search and personalization product, was built and shipped out of our India office.
We are currently allowing flexibility for all our employees to work from home until it is deemed safe for us to return back to the office.
What our Backend Engineers have done:
Engineers at Bloomreach are rock-star developers who own and lead the design and development of critical technology components.
• Bloomreach Product Search - industry-leading eCommerce domain search engine. It is self-learning, has semantic understanding capabilities, and offers advanced personalization features.
• Bloomreach Recommendations and Pathways - a capability that caters intelligently selected products to individual customers utilizing advanced scalable recommendation algorithms.
• Distributed and highly scalable content indexing system which caters to some of the largest eCommerce retailers in the world. Read this interesting article for milestones achieved by Bloomreach: https://www.Bloomreach.com/en/news/2020/Bloomreach-hits-major-milestones.html
• Massively parallel crawler and parser that is able to crawl and index 3,600 QPS (~300 million pages per day).
• High throughput search systems which support more than 6,000 QPS and supporting billions of interactions and millions of products (you need this when you are representing 25% of all retail eCommerce experiences in the US and UK)
• Real-time autocomplete system which provides suggestions faster than the blink of an eye.
• Distributed, highly scalable, and robust configuration management system which acts as a central repository for all Bloomreach products (because every merchant is different).
• Suite of automated deployment tools that enable single click E2E testing and multi-system deployment (so everyone else can just worry about code!)
• Filed multiple patents in areas such as search algorithms, systems, and SEO.
• Contributor to the Open Source community, be it through code, or community events, or even regular meetups
What you’ll bring:
• A B.Tech/M.Tech or equivalent degree in Computer Science or a related field
• 10+ years of experience in building enterprise software in a corporate or start up
• Strong in problem solving skills
• Hands on in coding. Good knowledge in data structures and algorithms
• Strong in system design. Experience in architecting, designing, developing and maintaining large scale distributed systems at significant scale. Good experience in micro services architecture & design
• Expert proficiency in Python programming is a must.
• Expert proficiency in other programming languages, such as Java, Golang, Scala, C/C++ etc.
• Experience with large-scale data processing (e.g. Spark, Hadoop, Solr, Mapreduce), Linux serving systems
• Experience with NoSql database & transactional database
• Experience with Distributed Caches
• Good experience in AWS, Kubernetes and ISTIO.
• Understanding of frameworks such as Django, Dropwizard, Tomcat etc.
• Proficient in good software development / testing practices. Experience in the performance testing of applications.
• Contributing to the Open Source community is a plus
• Good communication skills
Your Success Story will be:
What success looks like in 6 weeks?
• Company overview and onboarding
• Understanding the big picture of the Discovery system. Understanding different subsystems ( and the respective stakeholders )
• Understanding the high level architecture & design of the FE system
• Understand the high level functionality of the other dependent systems around FE system (SOLR, Recs, Dashboard etc.)
What success looks like in 12 weeks?
• Playing around with the FE system
• Start working on small tasks / bugs / tech debt
• Taking ownership of at least one project and start contributing to the project(s).
• Providing technical guidance to the team
• Start looking into the support issues and resolving the same
Regional benefits:
• Annual Medical Insurance Coverage for yourself and your dependents
• Annual Master Health Check-Up by up to 4000 INR per month
• Statutory Retiral Benefits (Provident Fund Gratuity)
More things you'll like about Bloomreach:
Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
#LI-Remote Show more details...
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
Our India team is a critical product development and innovation hub for the company, with many of the company’s key products and technology initiatives created and developed by this team. Bloomreach Search, our search and personalization product, was built and shipped out of our India office.
We are currently allowing flexibility for all our employees to work from home until it is deemed safe for us to return back to the office.
What our Backend Engineers have done:
Engineers at Bloomreach are rock-star developers who own and lead the design and development of critical technology components.
• Bloomreach Product Search - industry-leading eCommerce domain search engine. It is self-learning, has semantic understanding capabilities, and offers advanced personalization features.
• Bloomreach Recommendations and Pathways - a capability that caters intelligently selected products to individual customers utilizing advanced scalable recommendation algorithms.
• Distributed and highly scalable content indexing system which caters to some of the largest eCommerce retailers in the world. Read this interesting article for milestones achieved by Bloomreach: https://www.Bloomreach.com/en/news/2020/Bloomreach-hits-major-milestones.html
• Massively parallel crawler and parser that is able to crawl and index 3,600 QPS (~300 million pages per day).
• High throughput search systems which support more than 6,000 QPS and supporting billions of interactions and millions of products (you need this when you are representing 25% of all retail eCommerce experiences in the US and UK)
• Real-time autocomplete system which provides suggestions faster than the blink of an eye.
• Distributed, highly scalable, and robust configuration management system which acts as a central repository for all Bloomreach products (because every merchant is different).
• Suite of automated deployment tools that enable single click E2E testing and multi-system deployment (so everyone else can just worry about code!)
• Filed multiple patents in areas such as search algorithms, systems, and SEO.
• Contributor to the Open Source community, be it through code, or community events, or even regular meetups
What you’ll bring:
• A B.Tech/M.Tech or equivalent degree in Computer Science or a related field
• 10+ years of experience in building enterprise software in a corporate or start up
• Strong in problem solving skills
• Hands on in coding. Good knowledge in data structures and algorithms
• Strong in system design. Experience in architecting, designing, developing and maintaining large scale distributed systems at significant scale. Good experience in micro services architecture & design
• Expert proficiency in Python programming is a must.
• Expert proficiency in other programming languages, such as Java, Golang, Scala, C/C++ etc.
• Experience with large-scale data processing (e.g. Spark, Hadoop, Solr, Mapreduce), Linux serving systems
• Experience with NoSql database & transactional database
• Experience with Distributed Caches
• Good experience in AWS, Kubernetes and ISTIO.
• Understanding of frameworks such as Django, Dropwizard, Tomcat etc.
• Proficient in good software development / testing practices. Experience in the performance testing of applications.
• Contributing to the Open Source community is a plus
• Good communication skills
Your Success Story will be:
What success looks like in 6 weeks?
• Company overview and onboarding
• Understanding the big picture of the Discovery system. Understanding different subsystems ( and the respective stakeholders )
• Understanding the high level architecture & design of the FE system
• Understand the high level functionality of the other dependent systems around FE system (SOLR, Recs, Dashboard etc.)
What success looks like in 12 weeks?
• Playing around with the FE system
• Start working on small tasks / bugs / tech debt
• Taking ownership of at least one project and start contributing to the project(s).
• Providing technical guidance to the team
• Start looking into the support issues and resolving the same
Regional benefits:
• Annual Medical Insurance Coverage for yourself and your dependents
• Annual Master Health Check-Up by up to 4000 INR per month
• Statutory Retiral Benefits (Provident Fund Gratuity)
More things you'll like about Bloomreach:
Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
#LI-Remote Show more details...
via Sprocket Jobs
schedule_type: Full-timework_from_home: 1
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
We are seeking a Associate Director, Revenue Strategy and Operations to join our Revenue Strategy and Operations (RevOps) team. The ideal candidate for this role is a strategic thought leader who can roll up their sleeves to help inform and execute our go-to-market strategy. You’ll collaborate closely with customer-facing teams, marketing, finance, and other functions to drive cross-functional Go-To-Market (GTM) projects, develop actionable recommendations based on data-driven insights, and champion operational efficiency and change management initiatives. You’ll report directly to the VP of Revenue Strategy and Operations (who reports to our Chief Revenue Officer) and be a part of a global team with diverse skill sets and knowledge.
What challenge awaits you?
The RevOps function at Bloomreach brings our sales, marketing, finance, product, and customer success teams together to build and drive our GTM strategy. Ultimately, RevOps exists to ensure we are doing everything possible to help our Revenue teams deliver value to customers and exceed Bloomreach’s financial plan. This role is an excellent opportunity if you want to make an outsized impact within a growth oriented, late-stage SaaS company. The RevOps team at Bloomreach is accountable for revenue strategy and insights, seller performance and enablement, and the revenue tech stack, all of which feed into consistently achieving our ambitious revenue goals.
Your job will be to:
• Analyze complex information, using both qualitative and quantitative methods, to inform and drive our GTM strategy and exceed our Revenue plan
• Structure complex problems into actionable initiatives that you will lead in collaboration with cross-functional teams, with demonstrated impact on our key GTM metrics
• Drive continuous improvement by evaluating our existing processes / technology / teams and evolve them through automation, standardization, and documentation.
a. Analyze complex information, using both qualitative and quantitative methods, to inform and drive our GTM strategy and exceed our revenue plan
• Analyze data, qualitative feedback, and external benchmarking to draw insights, synthesize recommendations, and communicate those persuasively to senior leaders. Agree on the most important recommendations to pursue, drive those forward, and measure how they impact revenue target attainment
• Define and provide insights on KPIs across a range of products, segments, and geographies, pushing our teams to drive the right behaviors that will help us exceed our revenue plan
• Collaborate with other ops teams (including BI) to to build dynamic dashboards (e.g., Tableau) that serve as one-source-of-the-truth for Bloomreach KPIs
• Support cross-functional teams in Bloomreach planning cycles including revenue forecasting, pipeline management, compensation plans, territory planning, and hiring planning
• Own executive deliverables such as Board Reviews, Quarterly Business Reviews, etc.
b. Structure complex problems into actionable initiatives that you will lead in collaboration with cross-functional teams with demonstrated impact on our key GTM metrics
• Collaborate cross functionally to design and execute strategic projects to increase GTM effectiveness (e.g., sales productivity, conversion rate, pipeline creation, etc.)
• Translate business goals and requirements into efficient processes, leveraging technology and automation where possible
c. Drive continuous improvement by evaluating our existing processes / technology / teams and evolve them through automation, standardization, and documentation
• Define and deploy operating processes that drive compliance/efficiency and ensure rigorous adoption across the Go-To-Market organization (e.g. pipeline hygiene, account ownership, account planning, etc)
• Continuously measure and Increase seller efficiency and job satisfaction
Your success story will be:
• In 30 days, you will go through our onboarding process and meet with key stakeholders to quickly gain an understanding of our business and key challenges.
• In 90 days, you will align with your senior stakeholders on the top 2-4 projects you’ll drive that will impact Bloomreach’s revenue and have begun execution on them.
• In 180 days, you will have made a measurable impact on our GTM metrics that feed into hitting our revenue plan
• In 210 days, your thought leadership and project execution will have driven measurable impact on our revenue plan and you’ll already be working on your next round of initiatives.
You have the following experience and qualities:
Professional experience
• Bachelor’s degree
• 4+ years of experience in management consulting, corporate/BU strategy, and/or Revenue/Sales/Marketing/Business Operations
• Advanced skill set in complex data analysis and modeling in Excel as well as presentation building in Powerpoint
• Proven track record of leading and delivering cross-functional projects
• Ability to lead through influence, working alongside organizational leadership (Sales, Marketing, Operations, Product Management, and Executive Team).
• Nice to haves (but not required):
• Experience with Salesforce, Clari, and/or other RevOps tools
• Experience in building Tableau dashboards
• B2B SaaS and/or eCommerce experience
• Experience working with (or being a part of) customer-facing teams
Personal qualities
• Autonomous and proactive, with a bias for action
• Exceptional interpersonal and written/oral communication skills across all job levels and functions, treating business stakeholders as real clients
• Organized with strong attention to detail and time management skills
• Demonstrated strategic thinking and problem solving skills
• Ability to work within a growth focused, fast-paced, scale-up environment
• Strong commercial acumen and an appetite for continuous learning
• Fluency in English and willingness to work in a remote-first and global team environment
Excited? Join us and transform the future of commerce experiences.
More things you’ll like about Bloomreach:
Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 valuesand the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We’ve embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what’s ahead.
• We encourage and support our employees to engage in volunteering activities – every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor pageelaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program — participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program — with counselors — is available for non-work-related challenges.*
• Subscription to Calm – sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company’s success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We celebrate work anniversaries — Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
If this position doesn’t suit you, but you know someone who might be a great fit, share it – we will be very grateful Show more details...
• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS...
• Engagement, offering a leading CDP and marketing automation solutions
Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.
We are seeking a Associate Director, Revenue Strategy and Operations to join our Revenue Strategy and Operations (RevOps) team. The ideal candidate for this role is a strategic thought leader who can roll up their sleeves to help inform and execute our go-to-market strategy. You’ll collaborate closely with customer-facing teams, marketing, finance, and other functions to drive cross-functional Go-To-Market (GTM) projects, develop actionable recommendations based on data-driven insights, and champion operational efficiency and change management initiatives. You’ll report directly to the VP of Revenue Strategy and Operations (who reports to our Chief Revenue Officer) and be a part of a global team with diverse skill sets and knowledge.
What challenge awaits you?
The RevOps function at Bloomreach brings our sales, marketing, finance, product, and customer success teams together to build and drive our GTM strategy. Ultimately, RevOps exists to ensure we are doing everything possible to help our Revenue teams deliver value to customers and exceed Bloomreach’s financial plan. This role is an excellent opportunity if you want to make an outsized impact within a growth oriented, late-stage SaaS company. The RevOps team at Bloomreach is accountable for revenue strategy and insights, seller performance and enablement, and the revenue tech stack, all of which feed into consistently achieving our ambitious revenue goals.
Your job will be to:
• Analyze complex information, using both qualitative and quantitative methods, to inform and drive our GTM strategy and exceed our Revenue plan
• Structure complex problems into actionable initiatives that you will lead in collaboration with cross-functional teams, with demonstrated impact on our key GTM metrics
• Drive continuous improvement by evaluating our existing processes / technology / teams and evolve them through automation, standardization, and documentation.
a. Analyze complex information, using both qualitative and quantitative methods, to inform and drive our GTM strategy and exceed our revenue plan
• Analyze data, qualitative feedback, and external benchmarking to draw insights, synthesize recommendations, and communicate those persuasively to senior leaders. Agree on the most important recommendations to pursue, drive those forward, and measure how they impact revenue target attainment
• Define and provide insights on KPIs across a range of products, segments, and geographies, pushing our teams to drive the right behaviors that will help us exceed our revenue plan
• Collaborate with other ops teams (including BI) to to build dynamic dashboards (e.g., Tableau) that serve as one-source-of-the-truth for Bloomreach KPIs
• Support cross-functional teams in Bloomreach planning cycles including revenue forecasting, pipeline management, compensation plans, territory planning, and hiring planning
• Own executive deliverables such as Board Reviews, Quarterly Business Reviews, etc.
b. Structure complex problems into actionable initiatives that you will lead in collaboration with cross-functional teams with demonstrated impact on our key GTM metrics
• Collaborate cross functionally to design and execute strategic projects to increase GTM effectiveness (e.g., sales productivity, conversion rate, pipeline creation, etc.)
• Translate business goals and requirements into efficient processes, leveraging technology and automation where possible
c. Drive continuous improvement by evaluating our existing processes / technology / teams and evolve them through automation, standardization, and documentation
• Define and deploy operating processes that drive compliance/efficiency and ensure rigorous adoption across the Go-To-Market organization (e.g. pipeline hygiene, account ownership, account planning, etc)
• Continuously measure and Increase seller efficiency and job satisfaction
Your success story will be:
• In 30 days, you will go through our onboarding process and meet with key stakeholders to quickly gain an understanding of our business and key challenges.
• In 90 days, you will align with your senior stakeholders on the top 2-4 projects you’ll drive that will impact Bloomreach’s revenue and have begun execution on them.
• In 180 days, you will have made a measurable impact on our GTM metrics that feed into hitting our revenue plan
• In 210 days, your thought leadership and project execution will have driven measurable impact on our revenue plan and you’ll already be working on your next round of initiatives.
You have the following experience and qualities:
Professional experience
• Bachelor’s degree
• 4+ years of experience in management consulting, corporate/BU strategy, and/or Revenue/Sales/Marketing/Business Operations
• Advanced skill set in complex data analysis and modeling in Excel as well as presentation building in Powerpoint
• Proven track record of leading and delivering cross-functional projects
• Ability to lead through influence, working alongside organizational leadership (Sales, Marketing, Operations, Product Management, and Executive Team).
• Nice to haves (but not required):
• Experience with Salesforce, Clari, and/or other RevOps tools
• Experience in building Tableau dashboards
• B2B SaaS and/or eCommerce experience
• Experience working with (or being a part of) customer-facing teams
Personal qualities
• Autonomous and proactive, with a bias for action
• Exceptional interpersonal and written/oral communication skills across all job levels and functions, treating business stakeholders as real clients
• Organized with strong attention to detail and time management skills
• Demonstrated strategic thinking and problem solving skills
• Ability to work within a growth focused, fast-paced, scale-up environment
• Strong commercial acumen and an appetite for continuous learning
• Fluency in English and willingness to work in a remote-first and global team environment
Excited? Join us and transform the future of commerce experiences.
More things you’ll like about Bloomreach:
Culture:
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 valuesand the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We’ve embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what’s ahead.
• We encourage and support our employees to engage in volunteering activities – every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor pageelaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
• We have a People Development Program — participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
• The Employee Assistance Program — with counselors — is available for non-work-related challenges.*
• Subscription to Calm – sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
Compensation:
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company’s success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We celebrate work anniversaries — Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
If this position doesn’t suit you, but you know someone who might be a great fit, share it – we will be very grateful Show more details...
via Recruiter Jobs
posted_at: 8 days agoschedule_type: Full-time
**Product Support Specialist**at Bloomreach Mountain View, CA, United States Bloomreach software enables highly personalized digital experiences for enterprises around the world. Bloomreach Experience (BRX) is the world's first Digital Experience Platform specifically designed for retailers, brands, distributors and manufacturers. It combines a next generation Content Management System (CMS), a set of digital merchandising tools, a powerful semantic
**Product Support Specialist**at Bloomreach Mountain View, CA, United States Bloomreach software enables highly personalized digital experiences for enterprises around the world. Bloomreach Experience (BRX) is the world's first Digital Experience Platform specifically designed for retailers, brands, distributors and manufacturers. It combines a next generation Content Management System (CMS), a set of digital merchandising tools, a powerful semantic search engine and a state of art recommendation system. BRX stimulates customer engagement and loyalty, as well as it boosts conversion and increases revenue. Further, BRX balances machine learning with tools that keep human creativity at the helm of digital experience.Recognized by leading analyst firms, Bloomreach is a Visionary in the Gartner Magic Quadrant for Web Content Management (WCM), a Strong Performer in the Forrester Wave for WCM, and a Visionary in the Gartner Magic Quadrant for DXP.With a global network of certified partners... Bloomreach serves hundreds of large and medium enterprise customers such as Neiman Marcus, Staples, REI, Mailchimp, FC Bayern Mnchen, and the UKs NHS Digital. Founded in 2009, Bloomreach is headquartered in Silicon Valley and Amsterdam, with offices worldwide.--Bloomreach is seeking a **Product Support Specialist** for the Bloomreach Search and Merchandising product. Bloomreach Discovery is one part of the Bloomreach Experience platform which offers a set of algorithms and advanced merchandising tools to enable businesses to optimize each visitors search, browse, and landing page experiences.You will be an integral part of the globally operating support team which owns product issue resolution for customers and partners. The Bloomreach Discover product presents unique implementation challenges. Whether its used in combination with e-commerce software to sell goods or to power hundreds of governmental websites, these applications are mission critical, and our customers rely on us to support them when they need it most. Our team facilitates support issues through digital channels and online calls (premium support). If you enjoy working with international customers, digging deeply into technical issues, and finding the right answers and solutions to a wide variety of questions, then we are looking for you.**Responsibilities:*** Be a product expert of the technical problem solving/problem avoidance team* Provide strategic technical support to select enterprise customers and assure the highest level of customer satisfaction* Possesses strong business acumen and possesses customer first attitude by recognizing customer specific needs and making recommendations* Analyze trends and pattern in case and customer feedback on an ongoing basis to address customer pain points proactively* Prepares and conducts bi-weekly meeting and takes corrective actions on action items* Collaborates with engineering and product team to drive issue resolution* Continuously feels the pulse of the customer and takes proactive steps to avoid escalations* Navigates awkward situations with ease* Collaborates with Bloomreach Digital Experience Manager to craft a winning strategies* Be accountable for maintaining response and resolution SLA and maintaining high CSAT* Perform root cause analysis of issues and help customers to get the most out of the Bloomreach Discovery software* Communicate complex technical issues via email and in person with ease* Taking ownership of customer issues reported and seeing problems through to resolution**Qualifications:*** Bachelors Degree in Information Systems/Computer Science* 6+ years of relevant experience in advanced technical support positions (Web based products or e-commerce preferred)* Extensive knowledge of core Java, common Java libraries and frameworks and RESTful Web Services API. regex* 3+ years experience working with integration patterns and frameworks (Apache Camel, Spring Integration)* Has prior experience working in a fast paced SaaS environment; eCommerce domain preferred* Strong customer focus and ability to understand and communicate complex technical systems* Team player with a can-do mentality and strong communication skills#LI-WG1**More things you'll like about Bloomreach:****Culture:*** A great deal of freedom and trust. At Bloomreach we dont clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.* We have defined our and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.* We believe in flexible working hours to accommodate your working style.* We work remote-first with several Bloomreach Hubs available across three continents.* We organize company events (summits) twice a year to experience the global spirit of the company and get excited about what's ahead.* We have a friendly atmosphere and motivated colleagues who love what they do.* The elaborates on our stellar 4.5/5 rating.**Personal Development:*** We have a People Development Program -- participating in weekly personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.* Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Our resident communication coach is available to help navigate work-related communications & decision-making challenges.**Well-being:*** The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize DisConnect days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.* We facilitate sports, yoga, and meditation opportunities for each other.**Compensation:*** Stock options are granted depending on a team members role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.* We celebrate work anniversaries -- Bloomversaries!***If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!****Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.*** #LI-Remote****Voluntary Self-Identification**For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.As set forth in Bloomreachs Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.Gender Please identify your race If you believe you belong to any of the categories of protected veterans listed below, please indicate by
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