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What is Book Depository? Answer: Book Depository is an online bookseller that offers over 17 million titles, with free delivery to over 100 countries worldwide. Founded in 2004, the company has grown rapidly and now ships to over 200 countries. The company offers books from all major publishers, including Penguin Random House, HarperCollins, Hachette, and more, as well as independent and self-published authors. Customers can browse books by title, author, genre, or publisher, and can search for books by keyword. They can also access special discounts and exclusive offers, as well as access to an extensive library of customer reviews.
Does Book Depository offer an app? Answer: Yes, Book Depository offers a mobile app for iOS and Android devices. The app allows customers to browse and purchase books from the comfort of their own device. Customers can also access their account information, view their order history, and track orders. Additionally, customers can access exclusive offers, discounts, and loyalty points, as well as leave reviews for books they have purchased.
Does Book Depository offer a loyalty scheme? Answer: Yes, Book Depository offers a loyalty scheme to customers. The scheme rewards customers with points for every purchase they make, which can then be redeemed against future orders. Customers can collect points by purchasing books, leaving reviews, and referring friends. The more points customers collect, the higher their loyalty level and the more rewards they are eligible for. Rewards include discounts, exclusive offers, and free delivery.
How do I place an order on Book Depository? Answer: Placing an order on Book Depository is easy and straightforward. You can search for books by title, author, genre, or publisher, or you can browse through the different categories. Once you’ve found the book you want to purchase, simply click the "Add to Basket" button. Next, you’ll be taken to your basket page, where you can review your order and make any changes. Finally, you can proceed to the checkout page and enter your payment details. After payment is made, your order will be placed and you’ll receive an email confirmation.
Is Book Depository available in other languages? Answer: Yes, Book Depository is available in a range of languages including English, French, German, Spanish, Italian, and Dutch. Customers can switch between languages on the website by using the language drop-down menu on the top right-hand side of the page. Customers can also select their preferred language for the customer service team when contacting Book Depository.
Does Book Depository offer discounts? Answer: Yes, Book Depository often offers discounts and exclusive offers to customers. These can range from discounts on certain items or genres, to free delivery, to exclusive offers on the bestsellers list. You can find these offers on the Book Depository website, or by signing up to their email list to receive regular offers. Additionally, customers can also save even more money by shopping during special promotional periods, such as Black Friday and Cyber Monday.
Does Book Depository offer free delivery? Answer: Yes, Book Depository offers free delivery to over 100 countries worldwide. All orders are sent via standard delivery, which typically takes around 5-7 working days to arrive, depending on the country. For orders over £25, there is an express delivery option which can take up to 2-3 working days to arrive. For more information on delivery times and charges, visit the delivery page on the Book Depository website.
Does Book Depository offer customer reviews? Answer: Yes, Book Depository offers customers an extensive library of customer reviews. Reviews are provided by customers who have purchased the book and give an honest assessment of the book, including their opinion on the quality of the book, the content, and the value. Customers can also leave ratings, which makes it easier for other customers to make an informed decision on whether or not to purchase the book.
What payment methods does Book Depository accept? Answer: Book Depository accepts a wide range of payment methods including major credit and debit cards, PayPal, and Apple Pay. Customers can also choose to pay using Amazon Pay, which allows customers to use their existing Amazon account to make payments. Additionally, customers can opt to pay using Klarna, which offers flexible payment options such as spreading the cost over time without incurring interest.
Does Book Depository offer refunds? Answer: Yes, Book Depository offers refunds and returns on all orders. Customers can return their orders for a full refund, provided the item is returned unused, in the original packaging, and within 30 days of purchase. If the item is defective or damaged, customers can return the item for a full refund or exchange. Customers can also return items for any reason and may be eligible for a refund or exchange.