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via LinkedIn
posted_at: 9 days agoschedule_type: Full-time
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.
About The Role...
As Booking Holdings has entered its third decade, the organization
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.
About The Role...
As Booking Holdings has entered its third decade, the organization is at an inflection point as to how HR can continue to enable the business in a more strategic, technology-enabled way. We are now looking for an HR thought leader that is driven to create an inclusive culture that fosters a collaborative, inspiring and high-performing work environment.
We are looking for someone who is passionate about HR, specifically, employee talent management, change management, organizational performance management, employee engagement, training, learning and development, succession planning, and culture initiatives.
The VP HR will directly manage a team of 6 and oversee Corporate HR Advisory, Talent Development and Talent Acquisition functions for our US organization (200 fte), in addition to having dotted line oversight of our HR teams in our Global Centers of Excellence (scaling up to 2000 fte in India and Romania) and Booking Holdings Financial Services (scaling to 200 fte in Ireland, the UK and the US).
This person thrives in a fast-paced, dynamic environment. They are energized by solving complicated puzzles and complex problems and excited to take on long-term, strategic and transformative initiatives/projects that have a broader, enterprise-wide impact. This person will also be comfortable working within a structure that is not fully defined, requiring high emotional intelligence and strong influencing skills, with a blend of intellectual curiosity and big-picture thinking.
This role will reside in Norwalk CT, and report to the SVP, HR.
Responsibilities
• Translate business strategy into people strategy, driving solutions that meet evolving people, talent and business challenges
• Develop and execute on long-term strategy of HR initiatives that drive performance, foster inclusivity, promote talent development, and have a strong impact on employee engagement
• Leverage best practices across multiple and varying systems, processes, and policies that impact the overall employee experience at Corporate, the COEs and BHFS, continuously looking for areas to innovate and enhance
• Lead effective change management efforts while simultaneously executing on key initiatives and programs that drive change within the organization, collaborating with talent leaders across multiple business units/brands to reach a mutually-beneficial end goal
• Lead and leverage HR processes, driving key HR initiatives across multiple business units/brands and organizational boundaries, including talent acquisition, talent development, retention, recognition, organizational design, and talent management.
• Establish Global HR Advisory/HRBP Community of Practice across all of Booking Holdings brands
• Scale up the HR teams at our Global Centers of Excellence (COEs) through partnering with COE and Booking.com leaders
• Partner with the BHI Compensation and Benefits team, ensuring best in class rewards and recognition at BHI and the brands
• Advise and coach leadership on how to manage performance and complex and sensitive employee relations matters through early intervention and appropriate corrective action
Your Experience
The successful candidate will have had broad HR experience participating as a leader in a high-growth Global (technology) company. She/he will be an engaged, action-oriented change agent with both a passion and track record for helping build great companies with strong cultures. She/he needs to be transformational in her/his thinking, low-ego and a team player who is passionate about enabling business success, while simultaneously demonstrating excellent leadership and management skills by improving the HR function’s effectiveness.
• 15+ years of career experience with 10+ years in an HR leadership role
• Experience working in both a corporate environment and a business unit environment preferred
• Experience working in a COE/Shared Services operating model a plus
• Experience working in a global company with international locations and employees
• Experience supporting global teams across various lines of business
• Demonstrated ability to work with ambiguity and effectively navigate issues that do not always have a process or a system in place
• Passionate and resilient leader with highly developed leadership and advocacy skills
• High emotional intelligence, someone who is straight-forward, transparent and self-motivated
• Strong managerial and coaching skills, with the ability to provide direct feedback and coach and develop leaders to become more effective in their roles
• Possesses unquestionable personal integrity, fairness and inclusivity
• Intellectual curiosity and a big-picture mindset with the ability to execute well
• Ability to solve complicated puzzles and complex problems with enthusiasm
• Experience with change management and organizational transformation
• Proven experience building a positive culture across multicultural teams
• Performance-driven leader with outstanding communication skills, ability to influence peers and leaders cross the company to drive the right outcomes; strong and proven influencing skills
EEO Statement
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/S
Pre- Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position Show more details...
About The Role...
As Booking Holdings has entered its third decade, the organization is at an inflection point as to how HR can continue to enable the business in a more strategic, technology-enabled way. We are now looking for an HR thought leader that is driven to create an inclusive culture that fosters a collaborative, inspiring and high-performing work environment.
We are looking for someone who is passionate about HR, specifically, employee talent management, change management, organizational performance management, employee engagement, training, learning and development, succession planning, and culture initiatives.
The VP HR will directly manage a team of 6 and oversee Corporate HR Advisory, Talent Development and Talent Acquisition functions for our US organization (200 fte), in addition to having dotted line oversight of our HR teams in our Global Centers of Excellence (scaling up to 2000 fte in India and Romania) and Booking Holdings Financial Services (scaling to 200 fte in Ireland, the UK and the US).
This person thrives in a fast-paced, dynamic environment. They are energized by solving complicated puzzles and complex problems and excited to take on long-term, strategic and transformative initiatives/projects that have a broader, enterprise-wide impact. This person will also be comfortable working within a structure that is not fully defined, requiring high emotional intelligence and strong influencing skills, with a blend of intellectual curiosity and big-picture thinking.
This role will reside in Norwalk CT, and report to the SVP, HR.
Responsibilities
• Translate business strategy into people strategy, driving solutions that meet evolving people, talent and business challenges
• Develop and execute on long-term strategy of HR initiatives that drive performance, foster inclusivity, promote talent development, and have a strong impact on employee engagement
• Leverage best practices across multiple and varying systems, processes, and policies that impact the overall employee experience at Corporate, the COEs and BHFS, continuously looking for areas to innovate and enhance
• Lead effective change management efforts while simultaneously executing on key initiatives and programs that drive change within the organization, collaborating with talent leaders across multiple business units/brands to reach a mutually-beneficial end goal
• Lead and leverage HR processes, driving key HR initiatives across multiple business units/brands and organizational boundaries, including talent acquisition, talent development, retention, recognition, organizational design, and talent management.
• Establish Global HR Advisory/HRBP Community of Practice across all of Booking Holdings brands
• Scale up the HR teams at our Global Centers of Excellence (COEs) through partnering with COE and Booking.com leaders
• Partner with the BHI Compensation and Benefits team, ensuring best in class rewards and recognition at BHI and the brands
• Advise and coach leadership on how to manage performance and complex and sensitive employee relations matters through early intervention and appropriate corrective action
Your Experience
The successful candidate will have had broad HR experience participating as a leader in a high-growth Global (technology) company. She/he will be an engaged, action-oriented change agent with both a passion and track record for helping build great companies with strong cultures. She/he needs to be transformational in her/his thinking, low-ego and a team player who is passionate about enabling business success, while simultaneously demonstrating excellent leadership and management skills by improving the HR function’s effectiveness.
• 15+ years of career experience with 10+ years in an HR leadership role
• Experience working in both a corporate environment and a business unit environment preferred
• Experience working in a COE/Shared Services operating model a plus
• Experience working in a global company with international locations and employees
• Experience supporting global teams across various lines of business
• Demonstrated ability to work with ambiguity and effectively navigate issues that do not always have a process or a system in place
• Passionate and resilient leader with highly developed leadership and advocacy skills
• High emotional intelligence, someone who is straight-forward, transparent and self-motivated
• Strong managerial and coaching skills, with the ability to provide direct feedback and coach and develop leaders to become more effective in their roles
• Possesses unquestionable personal integrity, fairness and inclusivity
• Intellectual curiosity and a big-picture mindset with the ability to execute well
• Ability to solve complicated puzzles and complex problems with enthusiasm
• Experience with change management and organizational transformation
• Proven experience building a positive culture across multicultural teams
• Performance-driven leader with outstanding communication skills, ability to influence peers and leaders cross the company to drive the right outcomes; strong and proven influencing skills
EEO Statement
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/S
Pre- Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position Show more details...
via Booking.com Careers
posted_at: 8 days agoschedule_type: Full-time
It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone.
In fact, that’s what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy... preparing for when the world is ready to travel
It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone.
In fact, that’s what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy... preparing for when the world is ready to travel once more.
Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission.
We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.
We are IT Services
Do you want to own IT Services that have a positive impact on the entire workforce? Working with some of the latest technologies and global deployment challenges? Well, we are looking for a talented IT Support Technician to join our IT Services department in Orlando, FL.
In IT Services we design, build and maintain all the corporate technology our Booking.com workforce needs day-to-day, so they can in-turn deliver great products to our customers.
This includes, for instance; SaaS applications, Identity, SSO, collaboration tools, productivity suites, communication platforms, endpoints, laptops, VDI solutions, video conferencing, voice infrastructure, Wi-Fi connectivity, VPN, ITSM and a plethora of other bespoke developed applications.
Booking.com is looking for a quality focused IT Support Technician who wishes to immerse him/herself into the fast-moving dynamics of a successful and rapidly growing company. You will install, setup and troubleshoot all aspects of user desktops, software and phone systems. In your role you will help empower and grow your colleagues to maximize the talent and potential in the whole team.
What You Will Be Doing:
• Provide technical support to all employees of Booking.com face to face and remote through phone and email;
• Use your initiative and technical knowledge to diagnose any technical support/IT problems on the desktops, laptops and phone system and provide effective resolutions or information to the user;
• Carry out local onsite maintenance tasks
• Liaise with local stakeholders upon needs to guarantee the regular running of business operations
• Proactively provide information and regular communication to users on the progress of outstanding support calls and provide an indication of timescale for resolution;
• Display knowledge of our internal organization by finding the right person that can assist in solving the issue;
• Balance and prioritize multiple tasks from different sizes and business importance;
• Document and contribute to the knowledge base;
• Prepare computer hardware
• Provide administrative maintenance on user accounts
• Engage in interaction to resolve issues together with the team.
• Contribute to Booking.com's growth through interviewing, onboarding, or other recruitment efforts if requested.
What You Will Bring?
• Experience providing IT technical support;
• Advanced troubleshooting experience both on-site and remote;
• Troubleshooting experience and installation knowledge of Microsoft and Apple products and applications;
• Experience with SCCM, JAMF/Casper suite for imaging;
• Experience with mobile devices: phones and tablets;
• Knowledge of Microsoft Office suite and Google Suite in an enterprise environment;
• Understanding of and experience with Active Directory and Windows Server usage, AD Domain’s, DNS service, DHCP service;
• Understanding of and experience with TCP-IP, LAN, WAN, Internet Explorer and/or Chrome browser;
• Experience with PC and Laptop’s hardware troubleshooting in an enterprise environment: both Mac and Windows;
• Experience troubleshooting standalone and network printers;
• Experience with any ticketing system;
• Outstanding communication skills in English (written and verbal);
• Team player and ability to work independently with limited supervision;
• Business Awareness and ability to prioritize decisions in favor of the business.
Should you require accommodation to meet the essential functions of this job, please let us know.
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position Show more details...
In fact, that’s what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy... preparing for when the world is ready to travel once more.
Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission.
We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.
We are IT Services
Do you want to own IT Services that have a positive impact on the entire workforce? Working with some of the latest technologies and global deployment challenges? Well, we are looking for a talented IT Support Technician to join our IT Services department in Orlando, FL.
In IT Services we design, build and maintain all the corporate technology our Booking.com workforce needs day-to-day, so they can in-turn deliver great products to our customers.
This includes, for instance; SaaS applications, Identity, SSO, collaboration tools, productivity suites, communication platforms, endpoints, laptops, VDI solutions, video conferencing, voice infrastructure, Wi-Fi connectivity, VPN, ITSM and a plethora of other bespoke developed applications.
Booking.com is looking for a quality focused IT Support Technician who wishes to immerse him/herself into the fast-moving dynamics of a successful and rapidly growing company. You will install, setup and troubleshoot all aspects of user desktops, software and phone systems. In your role you will help empower and grow your colleagues to maximize the talent and potential in the whole team.
What You Will Be Doing:
• Provide technical support to all employees of Booking.com face to face and remote through phone and email;
• Use your initiative and technical knowledge to diagnose any technical support/IT problems on the desktops, laptops and phone system and provide effective resolutions or information to the user;
• Carry out local onsite maintenance tasks
• Liaise with local stakeholders upon needs to guarantee the regular running of business operations
• Proactively provide information and regular communication to users on the progress of outstanding support calls and provide an indication of timescale for resolution;
• Display knowledge of our internal organization by finding the right person that can assist in solving the issue;
• Balance and prioritize multiple tasks from different sizes and business importance;
• Document and contribute to the knowledge base;
• Prepare computer hardware
• Provide administrative maintenance on user accounts
• Engage in interaction to resolve issues together with the team.
• Contribute to Booking.com's growth through interviewing, onboarding, or other recruitment efforts if requested.
What You Will Bring?
• Experience providing IT technical support;
• Advanced troubleshooting experience both on-site and remote;
• Troubleshooting experience and installation knowledge of Microsoft and Apple products and applications;
• Experience with SCCM, JAMF/Casper suite for imaging;
• Experience with mobile devices: phones and tablets;
• Knowledge of Microsoft Office suite and Google Suite in an enterprise environment;
• Understanding of and experience with Active Directory and Windows Server usage, AD Domain’s, DNS service, DHCP service;
• Understanding of and experience with TCP-IP, LAN, WAN, Internet Explorer and/or Chrome browser;
• Experience with PC and Laptop’s hardware troubleshooting in an enterprise environment: both Mac and Windows;
• Experience troubleshooting standalone and network printers;
• Experience with any ticketing system;
• Outstanding communication skills in English (written and verbal);
• Team player and ability to work independently with limited supervision;
• Business Awareness and ability to prioritize decisions in favor of the business.
Should you require accommodation to meet the essential functions of this job, please let us know.
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position Show more details...
via ZipRecruiter
posted_at: 16 days agoschedule_type: Full-time
Business Unit Central Tech
This business unit builds, maintains and continuously improves our technological foundation, which touches every single aspect of our business. These teams work together to ensure we collect data responsibly, use it effectively, and stay on top of the latest trends and techniques. From ensuring robust user privacy practices to growing machine learning innovations to... making sure every device that connects us is 100% cyber-secure.
Business Unit Central Tech
This business unit builds, maintains and continuously improves our technological foundation, which touches every single aspect of our business. These teams work together to ensure we collect data responsibly, use it effectively, and stay on top of the latest trends and techniques. From ensuring robust user privacy practices to growing machine learning innovations to... making sure every device that connects us is 100% cyber-secure. This business unit takes on a lot of responsibility. Central Tech at Booking.com is a critical enabler of the Booking.com overall mission towards the connected trip.
Profile Director Systems Architecture
Booking.com's main company strategy, the Connected Trip vision is being spearheaded through connected data, and we need a Director of Systems Architecture that matches our ambitions.
As Booking.com continues down our data modernization journey, the Director Systems Architecture has a specific data focus on the Enterprise Data Technologies (Data Lake, Data Warehouse, real time solutions, NoSQL expertise etc.) and ensures interoperability across all Business Units and Departments for departmental data solutions. The role and responsibility of the Director Systems Architecture are to utilize the team of principal engineers and other tech leaders to work and accomplish the following state:
• Be an integral member of the Architecture group and support the design and implementation of Booking.com's cloud data platform, ensuring the strategy supports the current and future business needs.
• Apply their knowledge of good architecture practice, architecture documentation and data technologies to comprehensively capture the current state holistic data architecture and lead all aspects of target state design and implementation.
• Ensure that data platforms have rigorous business continuity practices (BCDR), crisis management/incident response as well as ensuring leading DR exercises including validations and changes.
The role will be based in the Washington D.C area or Amsterdam, The Netherlands.
Responsibilities:This role will support the Central Tech team, based in Amsterdam in the following:
• Software Systems Design
• Evaluate possible architecture solutions by taking into account cost, business requirements, technology requirements and emerging technologies.
• Describe the implications of changing an existing system or adding a new system to a specific area, by having a broad, high-level understanding of the infrastructure and architecture of our systems.
• Help grow the business and/or accelerate software development by applying engineering techniques (e.g. prototyping, spiking and vendor evaluation) and standards.
• Meet business needs by designing solutions that meet current requirements and are adaptable for future enhancements.
• Technical Incident Management
• Address and resolve live production issues by mitigating the customer impact within SLA.
• Improve the overall reliability of systems by producing long term solutions through root cause analysis.
• Keep track of incidents by contributing to postmortem processes and logging live issues.
• Building software applications
• Work with the team in Amsterdam in building software applications by using relevant development languages and applying knowledge of systems, services and tools appropriate for the business area.
• Refactor and simplify code by introducing design patterns when necessary.
• Ensure the quality of the application by following standard testing techniques and methods that adhere to the test strategy.
• Maintain data security, integrity and quality by effectively following company standards and best practices.
• Architectural Guidance
• Advise product teams towards a technical solution that meets the functional, nonfunctional & architectural requirements by challenging the rationale for an application design and providing context in the wider architectural landscape.
• Set a clear direction for a technical capability by evaluating and aligning the target architecture improvements, reframing architectural designs and decisions for complex stakeholders.
• End to End System Ownership
• Manage a service end to end by actively monitoring application health and performance, setting and supervising relevant metrics and acting accordingly when violated.
• Reduce business continuity risks and bus factors by applying state-of-the-art practices and tools, and writing the appropriate documentation such as runbooks and OpDocs.
• Reduce risk and obtain customer feedback by using continuous delivery and experimentation frameworks.
• Independently own an application or service by working through deployment and operations in production
• Critical Thinking
• Systematically identify patterns and underlying issues in complex situations, and to find solutions by applying logical and analytical thinking.
• Constructively evaluate and develop ideas, plans and solutions by reviewing them, objectively considering external knowledge, initiating 'SMART' improvements and articulating their rationale.
• Continuous Quality and Process Improvement
• See opportunities for process, system and structural improvements (i.e performance gains) by examining and evaluating current process flows, methods and standards.
• Design and implement relevant improvements by defining adapted/new process flows, standards, and practices that enable business performance.
• Effective Communication
• Deliver clear, well-structured, and relevant information to a target audience by using suitable communication mediums and language tailored to the audience.
• Achieve mutually agreeable solutions by staying adaptable, presenting ideas in clear coherent language and practicing active listening.
• Ask relevant (follow-up) questions to properly engage with the speaker and really understand what they are saying, by applying listening and reflection techniques.
Ideal experience:
• You are a technical leader and strategist involved in key business initiatives that impact the entire enterprise coverage.
• You have worked in an environment where you played an architectural role and oversaw data, analytics, MLOps project and integration.
• You have experience with writing and reviewing code written in Java, Scala or Python.
• You have experience with scaling ingestion, storage and processing of data on a petabyte scale using technologies such as Spark, Kafka, Object stores, Data Warehousing.
• You have experience with SQL and NoSQL stores and how they can be leveraged in Big Data projects.
• You have experience with at least one public cloud provider (AWS/GCP/Azure).
• You own the technical architecture and lead high level projects to the hands on implementation of the most challenging parts whilst coaching Principals and other technical talent.
• You play an advisory role for the Tech Executive Leadership Team, and monitor the latest technology trends.
• You are co-accountable for the high-level decisions made in their area and are expected to have deep technical understanding of our technology stack, infrastructure and organization.
• You will be an integral member of the Architecture group and will be responsible for the design and implementation of the enterprise wide data strategy, ensuring the strategy supports the current and future business needs.
• You will apply knowledge of architecture practice, architecture documentation and data technologies to comprehensively capture the current state holistic data architecture and oversee target state design and implementation.
• You will collaborate with the Business, Data Management Office and internal and external IT stakeholders at all levels to ensure the enterprise data strategy and associated implementation is adding value to the business.
• You are an effective communicator.
• Highly results oriented. Proven ability to prioritize initiatives to align to business goals; able to successfully navigate within a fast-paced environment handling multiple priorities.
• Strategic thinking, vision, pragmatic execution with structure.
• Driving change and transformation, complex results at scale.
• Inclusive humble leadership style.
• Translate tech/innovation into business.
• Implementation into the broader organization. Getting things done.
The hiring company Booking.com Consulting Services (USA) is one of Booking.com BV's support companies in The USA. Booking.com Consulting Services (USA) is looking for a Director, Systems Architecture. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. All references to "Booking.com" refer to Booking.com BV.
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position Show more details...
This business unit builds, maintains and continuously improves our technological foundation, which touches every single aspect of our business. These teams work together to ensure we collect data responsibly, use it effectively, and stay on top of the latest trends and techniques. From ensuring robust user privacy practices to growing machine learning innovations to... making sure every device that connects us is 100% cyber-secure. This business unit takes on a lot of responsibility. Central Tech at Booking.com is a critical enabler of the Booking.com overall mission towards the connected trip.
Profile Director Systems Architecture
Booking.com's main company strategy, the Connected Trip vision is being spearheaded through connected data, and we need a Director of Systems Architecture that matches our ambitions.
As Booking.com continues down our data modernization journey, the Director Systems Architecture has a specific data focus on the Enterprise Data Technologies (Data Lake, Data Warehouse, real time solutions, NoSQL expertise etc.) and ensures interoperability across all Business Units and Departments for departmental data solutions. The role and responsibility of the Director Systems Architecture are to utilize the team of principal engineers and other tech leaders to work and accomplish the following state:
• Be an integral member of the Architecture group and support the design and implementation of Booking.com's cloud data platform, ensuring the strategy supports the current and future business needs.
• Apply their knowledge of good architecture practice, architecture documentation and data technologies to comprehensively capture the current state holistic data architecture and lead all aspects of target state design and implementation.
• Ensure that data platforms have rigorous business continuity practices (BCDR), crisis management/incident response as well as ensuring leading DR exercises including validations and changes.
The role will be based in the Washington D.C area or Amsterdam, The Netherlands.
Responsibilities:This role will support the Central Tech team, based in Amsterdam in the following:
• Software Systems Design
• Evaluate possible architecture solutions by taking into account cost, business requirements, technology requirements and emerging technologies.
• Describe the implications of changing an existing system or adding a new system to a specific area, by having a broad, high-level understanding of the infrastructure and architecture of our systems.
• Help grow the business and/or accelerate software development by applying engineering techniques (e.g. prototyping, spiking and vendor evaluation) and standards.
• Meet business needs by designing solutions that meet current requirements and are adaptable for future enhancements.
• Technical Incident Management
• Address and resolve live production issues by mitigating the customer impact within SLA.
• Improve the overall reliability of systems by producing long term solutions through root cause analysis.
• Keep track of incidents by contributing to postmortem processes and logging live issues.
• Building software applications
• Work with the team in Amsterdam in building software applications by using relevant development languages and applying knowledge of systems, services and tools appropriate for the business area.
• Refactor and simplify code by introducing design patterns when necessary.
• Ensure the quality of the application by following standard testing techniques and methods that adhere to the test strategy.
• Maintain data security, integrity and quality by effectively following company standards and best practices.
• Architectural Guidance
• Advise product teams towards a technical solution that meets the functional, nonfunctional & architectural requirements by challenging the rationale for an application design and providing context in the wider architectural landscape.
• Set a clear direction for a technical capability by evaluating and aligning the target architecture improvements, reframing architectural designs and decisions for complex stakeholders.
• End to End System Ownership
• Manage a service end to end by actively monitoring application health and performance, setting and supervising relevant metrics and acting accordingly when violated.
• Reduce business continuity risks and bus factors by applying state-of-the-art practices and tools, and writing the appropriate documentation such as runbooks and OpDocs.
• Reduce risk and obtain customer feedback by using continuous delivery and experimentation frameworks.
• Independently own an application or service by working through deployment and operations in production
• Critical Thinking
• Systematically identify patterns and underlying issues in complex situations, and to find solutions by applying logical and analytical thinking.
• Constructively evaluate and develop ideas, plans and solutions by reviewing them, objectively considering external knowledge, initiating 'SMART' improvements and articulating their rationale.
• Continuous Quality and Process Improvement
• See opportunities for process, system and structural improvements (i.e performance gains) by examining and evaluating current process flows, methods and standards.
• Design and implement relevant improvements by defining adapted/new process flows, standards, and practices that enable business performance.
• Effective Communication
• Deliver clear, well-structured, and relevant information to a target audience by using suitable communication mediums and language tailored to the audience.
• Achieve mutually agreeable solutions by staying adaptable, presenting ideas in clear coherent language and practicing active listening.
• Ask relevant (follow-up) questions to properly engage with the speaker and really understand what they are saying, by applying listening and reflection techniques.
Ideal experience:
• You are a technical leader and strategist involved in key business initiatives that impact the entire enterprise coverage.
• You have worked in an environment where you played an architectural role and oversaw data, analytics, MLOps project and integration.
• You have experience with writing and reviewing code written in Java, Scala or Python.
• You have experience with scaling ingestion, storage and processing of data on a petabyte scale using technologies such as Spark, Kafka, Object stores, Data Warehousing.
• You have experience with SQL and NoSQL stores and how they can be leveraged in Big Data projects.
• You have experience with at least one public cloud provider (AWS/GCP/Azure).
• You own the technical architecture and lead high level projects to the hands on implementation of the most challenging parts whilst coaching Principals and other technical talent.
• You play an advisory role for the Tech Executive Leadership Team, and monitor the latest technology trends.
• You are co-accountable for the high-level decisions made in their area and are expected to have deep technical understanding of our technology stack, infrastructure and organization.
• You will be an integral member of the Architecture group and will be responsible for the design and implementation of the enterprise wide data strategy, ensuring the strategy supports the current and future business needs.
• You will apply knowledge of architecture practice, architecture documentation and data technologies to comprehensively capture the current state holistic data architecture and oversee target state design and implementation.
• You will collaborate with the Business, Data Management Office and internal and external IT stakeholders at all levels to ensure the enterprise data strategy and associated implementation is adding value to the business.
• You are an effective communicator.
• Highly results oriented. Proven ability to prioritize initiatives to align to business goals; able to successfully navigate within a fast-paced environment handling multiple priorities.
• Strategic thinking, vision, pragmatic execution with structure.
• Driving change and transformation, complex results at scale.
• Inclusive humble leadership style.
• Translate tech/innovation into business.
• Implementation into the broader organization. Getting things done.
The hiring company Booking.com Consulting Services (USA) is one of Booking.com BV's support companies in The USA. Booking.com Consulting Services (USA) is looking for a Director, Systems Architecture. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. All references to "Booking.com" refer to Booking.com BV.
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position Show more details...
via LinkedIn
posted_at: 8 days agoschedule_type: Full-time
Company Intro
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world...
Job Overview
Booking Holdings is currently undergoing a Finance
Company Intro
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world...
Job Overview
Booking Holdings is currently undergoing a Finance Transformation initiative that will drive effective finance/accounting support for business management; promote strong governance and control in the organization; and have a world-class finance organization in terms of execution and efficiency.
To support this transformation, we are hiring a Senior Analyst, Financial Analysis within the Global Business Services organization. This role, reporting to the Director, Global Consolidations and Reporting, will be key in fulfilling our global internal and external stakeholders’ reporting and analytics needs. This role will interface heavily with our global entities and corporate personnel at various levels across the organization, as well as the internal and external auditors.
Responsibilities And Duties
The Senior Analyst, Financial Analysis will be responsible for:
• Managing the preparation and distribution of internal financial statements and reports, maintaining the highest quality, reliability and accuracy.
• Managing the preparation of financial materials to be presented to the senior management/executive leadership team.
• Reviewing variance analysis of actual results versus forecast, budget and prior year, across the brands and on a consolidated basis.
• Assisting with managing the monthly closing process, including analysis of accounts across our global entities.
• Collaborating with cross functional teams globally to identify business requirements, translating to KPIs, reporting data structures, creating implementation plans, and delivering analytics and reports to generate advanced and actionable insights to help drive key business decisions.
• Building and/or overseeing the creation of report dashboards, OneStream, PowerPoint or Google Slides decks, charts, and other deliverables that support our global user base.
• Working with internal customers to ensure that reporting insights are communicated and used effectively.
• Being a change agent, using influence, education and persuasion to build relationships and gain support for difficult changes.
• Rethinking existing processes and designing a future state aligned with a newly envisioned operating model.
• Managing the preparation and analytics surrounding the statement of cash flows.
• Managing the financial packages and associated analytics presented to the Audit Committee.
• Partnering with Investor Relations with data required for investor presentations.
• Supporting quarterly SEC reporting processes, through automation of financial data used in our externally reported financial statements.
• Coordinating, developing, and maintaining written policies and procedures over the financial reporting process.
• Maintaining and strengthening internal controls over financial reporting.
• Optimizing reporting controls and processes using tools, systematization, and automation.
• Driving initiatives to optimize and/or automate current reporting through processes improvement and system enhancements.
• Managing quarterly bank covenant compliance reporting.
• Partnering with stakeholders across the enterprise, including Legal, Treasury and IT, to streamline and automate the financial reporting process.
• Participating in Finance Transformation initiatives, including implementation of OneStream Consolidation system.
• Providing assistance to satisfy any regulatory requirements, as needed.
• Performing ad hoc financial analysis for senior leadership, as needed.
Qualifications
• Ability to effectively communicate at various levels of the organization tailored appropriately to the audience
• Strong understanding of foreign currency
• Strong understanding and previous experience preparing a cash flow statement (ASC 830 Foreign Currency Matters and ASC 230 Statement of Cash Flows, respectively)
• Ability to manage multiple priorities in a dynamic, rapidly growing and fluid organization
• Candidate should demonstrate effective collaboration skills up, down and across the organization
• Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others
• Maintain effectiveness in continually evolving environment
• Strong attention to detail and sense of ownership
• Strong analytical and problem-solving skills
• Ability to prioritize workload in order to achieve objectives under tight deadlines
• Proficiency in Microsoft Excel
• Experience with SAP is preferred
• Experience with OneStream or Hyperion Financial Management is a plus
About BKNG
Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to travel across borders more freely, time zones, languages, and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:
• Booking.com
• KAYAK
• priceline
• agoda
• Rentalcars.com
• OpenTable
Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity, and collaboration.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.
The base salary range for Connecticut and the NYC-metro area is $102,600-$125,400.
EEO Statement:
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state, and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/S
#Westbury #Melville #Commack #Hauppauge #Boston #Albany #Philadelphia #NewBrunswick #Newark #Hartford #NYC #WhitePlains #Providence #Trenton Show more details...
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world...
Job Overview
Booking Holdings is currently undergoing a Finance Transformation initiative that will drive effective finance/accounting support for business management; promote strong governance and control in the organization; and have a world-class finance organization in terms of execution and efficiency.
To support this transformation, we are hiring a Senior Analyst, Financial Analysis within the Global Business Services organization. This role, reporting to the Director, Global Consolidations and Reporting, will be key in fulfilling our global internal and external stakeholders’ reporting and analytics needs. This role will interface heavily with our global entities and corporate personnel at various levels across the organization, as well as the internal and external auditors.
Responsibilities And Duties
The Senior Analyst, Financial Analysis will be responsible for:
• Managing the preparation and distribution of internal financial statements and reports, maintaining the highest quality, reliability and accuracy.
• Managing the preparation of financial materials to be presented to the senior management/executive leadership team.
• Reviewing variance analysis of actual results versus forecast, budget and prior year, across the brands and on a consolidated basis.
• Assisting with managing the monthly closing process, including analysis of accounts across our global entities.
• Collaborating with cross functional teams globally to identify business requirements, translating to KPIs, reporting data structures, creating implementation plans, and delivering analytics and reports to generate advanced and actionable insights to help drive key business decisions.
• Building and/or overseeing the creation of report dashboards, OneStream, PowerPoint or Google Slides decks, charts, and other deliverables that support our global user base.
• Working with internal customers to ensure that reporting insights are communicated and used effectively.
• Being a change agent, using influence, education and persuasion to build relationships and gain support for difficult changes.
• Rethinking existing processes and designing a future state aligned with a newly envisioned operating model.
• Managing the preparation and analytics surrounding the statement of cash flows.
• Managing the financial packages and associated analytics presented to the Audit Committee.
• Partnering with Investor Relations with data required for investor presentations.
• Supporting quarterly SEC reporting processes, through automation of financial data used in our externally reported financial statements.
• Coordinating, developing, and maintaining written policies and procedures over the financial reporting process.
• Maintaining and strengthening internal controls over financial reporting.
• Optimizing reporting controls and processes using tools, systematization, and automation.
• Driving initiatives to optimize and/or automate current reporting through processes improvement and system enhancements.
• Managing quarterly bank covenant compliance reporting.
• Partnering with stakeholders across the enterprise, including Legal, Treasury and IT, to streamline and automate the financial reporting process.
• Participating in Finance Transformation initiatives, including implementation of OneStream Consolidation system.
• Providing assistance to satisfy any regulatory requirements, as needed.
• Performing ad hoc financial analysis for senior leadership, as needed.
Qualifications
• Ability to effectively communicate at various levels of the organization tailored appropriately to the audience
• Strong understanding of foreign currency
• Strong understanding and previous experience preparing a cash flow statement (ASC 830 Foreign Currency Matters and ASC 230 Statement of Cash Flows, respectively)
• Ability to manage multiple priorities in a dynamic, rapidly growing and fluid organization
• Candidate should demonstrate effective collaboration skills up, down and across the organization
• Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others
• Maintain effectiveness in continually evolving environment
• Strong attention to detail and sense of ownership
• Strong analytical and problem-solving skills
• Ability to prioritize workload in order to achieve objectives under tight deadlines
• Proficiency in Microsoft Excel
• Experience with SAP is preferred
• Experience with OneStream or Hyperion Financial Management is a plus
About BKNG
Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to travel across borders more freely, time zones, languages, and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:
• Booking.com
• KAYAK
• priceline
• agoda
• Rentalcars.com
• OpenTable
Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity, and collaboration.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.
The base salary range for Connecticut and the NYC-metro area is $102,600-$125,400.
EEO Statement:
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state, and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/S
#Westbury #Melville #Commack #Hauppauge #Boston #Albany #Philadelphia #NewBrunswick #Newark #Hartford #NYC #WhitePlains #Providence #Trenton Show more details...
via Jooble
posted_at: 6 days agoschedule_type: Full-time
Company Intro
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world...
Job Overview
As part of the OCM team, the Sr. Analyst will
Company Intro
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world...
Job Overview
As part of the OCM team, the Sr. Analyst will play an important role in creating and delivering the organizational change program for a large-scale global finance transformation. The Sr. Analyst will support identification of change impacts and building out related change activities. This role will also lead creation of change materials (such as communications, surveys, and status reporting) that will contribute to end-user adoption of the future state.
Depending on scope and project complexity, this Sr. Analyst may be involved in multiple workstreams or engaged in program communications.
Responsibilities and Duties
• Support change impact assessments by meeting with business and project stakeholders to understand what is changing and what related change activity is needed
• Build program communications, translating technical change impacts into communications for the broader stakeholder audience
• Manage communications plan to ensure communications stay on track
• Create range of OCM deliverables based on strategic approach (change network, surveys, website, etc)
• Lead analysis of survey results and recommendations of actions
• Contribute to overall status reporting and coordination of OCM workstream deliverables as part of the broader program
Qualifications
• Bachelor's Degree in related field [e.g. Organizational Psychology, Organizational Management, Communications]
• Experience building and managing communication programs
• Hands on experience drafting internal communications
• Experience on change management programs with a demonstrated understanding of OCM [Minimum 3-5 years of experience]
• Knowledge of project tracking and reporting
• Preferably OCM Certified (i..e. Prosci)
• Resourceful, with strong collaboration skills
About BKNG
Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to travel across borders more freely, time zones, languages, and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:
• Booking.com
• KAYAK
• priceline
• agoda
• Rentalcars.com
• OpenTable
Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity, and collaboration.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.
The base salary range for Connecticut and the NYC-metro area is $106,200-$129,800.
EEO Statement:
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state, and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email View email address on click.appcast.io with your request. M/F/V/D/S
#Westbury #Melville #Commack #Hauppauge #Boston #Albany #Philadelphia #NewBrunswick #Newark #Hartford #NYC #WhitePlains #Providence #Trenton Show more details...
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world...
Job Overview
As part of the OCM team, the Sr. Analyst will play an important role in creating and delivering the organizational change program for a large-scale global finance transformation. The Sr. Analyst will support identification of change impacts and building out related change activities. This role will also lead creation of change materials (such as communications, surveys, and status reporting) that will contribute to end-user adoption of the future state.
Depending on scope and project complexity, this Sr. Analyst may be involved in multiple workstreams or engaged in program communications.
Responsibilities and Duties
• Support change impact assessments by meeting with business and project stakeholders to understand what is changing and what related change activity is needed
• Build program communications, translating technical change impacts into communications for the broader stakeholder audience
• Manage communications plan to ensure communications stay on track
• Create range of OCM deliverables based on strategic approach (change network, surveys, website, etc)
• Lead analysis of survey results and recommendations of actions
• Contribute to overall status reporting and coordination of OCM workstream deliverables as part of the broader program
Qualifications
• Bachelor's Degree in related field [e.g. Organizational Psychology, Organizational Management, Communications]
• Experience building and managing communication programs
• Hands on experience drafting internal communications
• Experience on change management programs with a demonstrated understanding of OCM [Minimum 3-5 years of experience]
• Knowledge of project tracking and reporting
• Preferably OCM Certified (i..e. Prosci)
• Resourceful, with strong collaboration skills
About BKNG
Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to travel across borders more freely, time zones, languages, and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:
• Booking.com
• KAYAK
• priceline
• agoda
• Rentalcars.com
• OpenTable
Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity, and collaboration.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.
The base salary range for Connecticut and the NYC-metro area is $106,200-$129,800.
EEO Statement:
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state, and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email View email address on click.appcast.io with your request. M/F/V/D/S
#Westbury #Melville #Commack #Hauppauge #Boston #Albany #Philadelphia #NewBrunswick #Newark #Hartford #NYC #WhitePlains #Providence #Trenton Show more details...
via Jooble
posted_at: 9 days agoschedule_type: Full-time
At Booking.com, our mission is to make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we're busy preparing for when the world is ready to travel once more. With strategic long-term investments into what we believe the future of travel can be, we are opening career opportunities that will have a strong impact on our mission.
Data ... Machine Learning Platform
The Data & ML Platform
At Booking.com, our mission is to make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we're busy preparing for when the world is ready to travel once more. With strategic long-term investments into what we believe the future of travel can be, we are opening career opportunities that will have a strong impact on our mission.
Data ... Machine Learning Platform
The Data & ML Platform (DMLP) department falls under the Central Tech division in Washington DC. As the name implies, the DMLP Team offers a platform to other Booking.com business units (and holding subsidiaries) with services to ingest, store and process (big)data. The DMLP department consists of several sub-departments - each with a focus on a set of products and services - such as data lake/storage (AWS S3, HDFS/Hive), workflow management (Argo, Oozie), data compute (Spark-on-Kubernetes, Yarn), data catalog, machine learning, etc.
The DMLP department is looking for Site Reliability Engineers that will bring the reliability and robustness of all of DMLP's products and services to the next level, focusing on all aspects of reliability engineering. You will (co)own and operate critical, high scale services.
About being a SRE at Booking.com
The core premise for the Booking SRE lies in treating operational issues as a software problem. We code our way out of problems where operations are concerned addressing availability, scalability, latency, and efficiency challenges within the vast infrastructure here at Booking.
B.responsible
• Design, develop and implement systems software that improves the stability, scalability, availability and latency of the Booking.com products;
• Take ownership of one or more services and have the freedom to do what is best for our business and customers;
• Solve problems occurring with our highly available production systems and build solutions and automation to prevent them from happening again;
• Build effective monitoring to monitor the health of your system, and jump in to handle outages;
• Build and run capacity tests to manage the growth of your systems;
• Plan for reliability by designing systems to work across our multinational data centers;
• Develop tools to assist the product development teams with successfully deploying 1000s of change sets every day;
• Be an advocate of engineering best practices;
• Share the on-call rotation and be an escalation contact for incidents:
• Contribute to Booking.com's growth through interviewing, on-boarding, or other recruitment efforts.
B.skilled
• Solid experience in at least one programming language. We use Java, Scala and Python
• Experience with building, operating and maintaining scalable distributed systems, and with operations automation;
• Experience with Infrastructure as Code technologies;
• Knowledge of cloud computing fundamentals;
• Solid foundation in Linux administration and troubleshooting;
• Understanding of Service level agreements and objectives;
• Additional experience in OpenStack, Kubernetes, Networking, Security or Storage is desirable, as well as experience working with bare-metal servers.
• Knowledge of Snowflake or Data Warehouse tools is a plus.
• Monitoring / observability technologies like Prometheus, Graphite, Grafana, Kibana, Elasticsearch are a plus;
• Good interpersonal skills
• Proficient command of the English language, both written and spoken
B.offered
• Contributing to a high scale, complex, world-renowned product and seeing real-time impact of your work
• Working in a fast-paced and performance-driven culture
• Career advancement via online and on-the-job training, Hackathons, conferences and active community participation
• Competitive compensation and benefits package and some great added perks of working in the home city of Booking.com
Should you require accommodation to meet the essential functions of this job, please let us know.
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position Show more details...
Data ... Machine Learning Platform
The Data & ML Platform (DMLP) department falls under the Central Tech division in Washington DC. As the name implies, the DMLP Team offers a platform to other Booking.com business units (and holding subsidiaries) with services to ingest, store and process (big)data. The DMLP department consists of several sub-departments - each with a focus on a set of products and services - such as data lake/storage (AWS S3, HDFS/Hive), workflow management (Argo, Oozie), data compute (Spark-on-Kubernetes, Yarn), data catalog, machine learning, etc.
The DMLP department is looking for Site Reliability Engineers that will bring the reliability and robustness of all of DMLP's products and services to the next level, focusing on all aspects of reliability engineering. You will (co)own and operate critical, high scale services.
About being a SRE at Booking.com
The core premise for the Booking SRE lies in treating operational issues as a software problem. We code our way out of problems where operations are concerned addressing availability, scalability, latency, and efficiency challenges within the vast infrastructure here at Booking.
B.responsible
• Design, develop and implement systems software that improves the stability, scalability, availability and latency of the Booking.com products;
• Take ownership of one or more services and have the freedom to do what is best for our business and customers;
• Solve problems occurring with our highly available production systems and build solutions and automation to prevent them from happening again;
• Build effective monitoring to monitor the health of your system, and jump in to handle outages;
• Build and run capacity tests to manage the growth of your systems;
• Plan for reliability by designing systems to work across our multinational data centers;
• Develop tools to assist the product development teams with successfully deploying 1000s of change sets every day;
• Be an advocate of engineering best practices;
• Share the on-call rotation and be an escalation contact for incidents:
• Contribute to Booking.com's growth through interviewing, on-boarding, or other recruitment efforts.
B.skilled
• Solid experience in at least one programming language. We use Java, Scala and Python
• Experience with building, operating and maintaining scalable distributed systems, and with operations automation;
• Experience with Infrastructure as Code technologies;
• Knowledge of cloud computing fundamentals;
• Solid foundation in Linux administration and troubleshooting;
• Understanding of Service level agreements and objectives;
• Additional experience in OpenStack, Kubernetes, Networking, Security or Storage is desirable, as well as experience working with bare-metal servers.
• Knowledge of Snowflake or Data Warehouse tools is a plus.
• Monitoring / observability technologies like Prometheus, Graphite, Grafana, Kibana, Elasticsearch are a plus;
• Good interpersonal skills
• Proficient command of the English language, both written and spoken
B.offered
• Contributing to a high scale, complex, world-renowned product and seeing real-time impact of your work
• Working in a fast-paced and performance-driven culture
• Career advancement via online and on-the-job training, Hackathons, conferences and active community participation
• Competitive compensation and benefits package and some great added perks of working in the home city of Booking.com
Should you require accommodation to meet the essential functions of this job, please let us know.
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position Show more details...
via CareerBuilder
posted_at: 10 days agoschedule_type: Full-time
Are you inspired by challenges and delivering results in a dynamic environment that embraces innovation? Are you passionate about working in a startup environment for one of the most successful brands in e-commerce and online travel and experiences?
Booking.com's scale and scope, commitment to people, and high standards of integrity make our company a great place to work. We are one of the... world's largest e-commerce companies, and the #1 destination
Are you inspired by challenges and delivering results in a dynamic environment that embraces innovation? Are you passionate about working in a startup environment for one of the most successful brands in e-commerce and online travel and experiences?
Booking.com's scale and scope, commitment to people, and high standards of integrity make our company a great place to work. We are one of the... world's largest e-commerce companies, and the #1 destination to book any type of accommodation. Our mission is making it easier for everyone to experience the world. Helping us do this is a diverse community of over 12,000 employees across 200+ global offices, all connected by a love of travel and a passion for creating the perfect customer experience.
As a Compensation Specialist you will support the Regional Compensation team in conducting analysis and studies to support the business functions in developing and administering effective compensation programs in accordance with the organization's reward strategy.
The Compensation Specialist works directly with the Regional C&B Teams as well as HR Ops and HRA to support day to day requests. Explains the reward programs and processes to stakeholders. Conducts analyses to support decision making and provides recommendations to the C&B team.
This position will preferably be based in our Grand Rapids, MI location, however there is a possibility for this position to be based in Seattle, WA, Orlando, FL or Austin, TX also.
Key Responsibilities:
• Interact with employees and answer various compensation and Human Resource inquiries
• Support various C&B initiatives including research implementation and communication, tool maintenance & updates;
• Prepare reports to management members;
• Administer, update and support policies and practices;
• Audit employee and payroll database, records, and employee files for accuracy, support the Advice to Pay process for Leaves;
• Employee compensation administration - including processing caretaker calculations & eligibility, updating global presentations to reflect locally relevant requirements , interacting with regional benefit, Leave of Absence, HR Ops and Payroll teams for Advice to Pay, and ensure LATAM profit share calculations are applied appropriately by payroll;
• Supports the maintenance of ServiceNow ticketing system for Compensation issues;
• Assist with meeting/staff training preparation.
Skills/Experience required:
• Associates degree required, Bachelor's degree preferred or equivalent work experience;
• Minimum of 2 years related human resource, employee compensation, benefits experience;
• Experience with reporting and processing confidential employee information;
• Self-motivated and self-managed, a problem-solver, passionate, articulate, autonomous, driven, and a natural connector of people;
• Possess strong communication and influencing skills, and use that to partner with and influence stakeholders, from leadership to entry level, and with our Regional Compensation and Benefits team;
• Ability to juggle priorities with ease and know how to make good trade-offs when needed.
• PHR certification is a plus.
What you'll get in return:
• Annual Bonus potential
• Paid holidays in addition to the vacation/sick days
• Booking.com discounts
• Health Insurance Plan
• Contributions to 401K Plan
• Continuous learning opportunities, access to huge library of free, online training courses
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position Show more details...
Booking.com's scale and scope, commitment to people, and high standards of integrity make our company a great place to work. We are one of the... world's largest e-commerce companies, and the #1 destination to book any type of accommodation. Our mission is making it easier for everyone to experience the world. Helping us do this is a diverse community of over 12,000 employees across 200+ global offices, all connected by a love of travel and a passion for creating the perfect customer experience.
As a Compensation Specialist you will support the Regional Compensation team in conducting analysis and studies to support the business functions in developing and administering effective compensation programs in accordance with the organization's reward strategy.
The Compensation Specialist works directly with the Regional C&B Teams as well as HR Ops and HRA to support day to day requests. Explains the reward programs and processes to stakeholders. Conducts analyses to support decision making and provides recommendations to the C&B team.
This position will preferably be based in our Grand Rapids, MI location, however there is a possibility for this position to be based in Seattle, WA, Orlando, FL or Austin, TX also.
Key Responsibilities:
• Interact with employees and answer various compensation and Human Resource inquiries
• Support various C&B initiatives including research implementation and communication, tool maintenance & updates;
• Prepare reports to management members;
• Administer, update and support policies and practices;
• Audit employee and payroll database, records, and employee files for accuracy, support the Advice to Pay process for Leaves;
• Employee compensation administration - including processing caretaker calculations & eligibility, updating global presentations to reflect locally relevant requirements , interacting with regional benefit, Leave of Absence, HR Ops and Payroll teams for Advice to Pay, and ensure LATAM profit share calculations are applied appropriately by payroll;
• Supports the maintenance of ServiceNow ticketing system for Compensation issues;
• Assist with meeting/staff training preparation.
Skills/Experience required:
• Associates degree required, Bachelor's degree preferred or equivalent work experience;
• Minimum of 2 years related human resource, employee compensation, benefits experience;
• Experience with reporting and processing confidential employee information;
• Self-motivated and self-managed, a problem-solver, passionate, articulate, autonomous, driven, and a natural connector of people;
• Possess strong communication and influencing skills, and use that to partner with and influence stakeholders, from leadership to entry level, and with our Regional Compensation and Benefits team;
• Ability to juggle priorities with ease and know how to make good trade-offs when needed.
• PHR certification is a plus.
What you'll get in return:
• Annual Bonus potential
• Paid holidays in addition to the vacation/sick days
• Booking.com discounts
• Health Insurance Plan
• Contributions to 401K Plan
• Continuous learning opportunities, access to huge library of free, online training courses
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position Show more details...
via Tarta.ai
posted_at: 4 days agoschedule_type: Full-time
Company Intro
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world...
Job Overview
We are looking for a Workday expert to oversee cross-brand
Company Intro
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world...
Job Overview
We are looking for a Workday expert to oversee cross-brand system configurations, ensuring consistency and compliance for administration of benefit programs. This role will audit existing configurations and provide guidance and support to resolve issues, execute required reporting, and enact new implementations across systems such as Workday, ADP, and in coordination with external vendor systems. 2 or more years of Workday experience required.
Responsibilities and Duties
• Oversees and monitors cross-brand Workday benefits configurations to ensure consistency and compliance for administration of benefits programs (enrollment events, eligibility rules, evidence of insurability processing, integrations, etc.)
• Creates and maintains best-practice guide for Workday configurations and benefits administration processes to serve as a training and reference tool.
• Coordinates with all brand HRIS and benefits teams regarding benefits reporting, including requirement overviews, documentation of submissions, and acting as the liaison to external vendors. Includes but is not limited to ACA reporting and State Minimum Essential Coverage reporting.
• Operates as BHI HR liaison to HRIS Team and Workday Cloud Management consultants on all open BHI HR issues and projects, including business need understanding, solution plan review, and user testing.
• Proactively identifies areas of risk in existing process/system configurations and partners with relevant stakeholders on process improvements.
• Executes HR user audits with benefit vendors.
• Additional system-related support to Booking Holdings HR, as needed.
Qualifications
• Bachelor's Degree
• 3-5 years experience as an HRIS Analyst/Specialist
• 2+ years experience with Workday required
• Knowledge of HCM integration issues and experience working with third party system integrations and secure file transfers (SFTP, FTP, and PGP encryption)
• Ability to recognize and differentiate among the needs and priorities of stakeholders.
• Excellent written, verbal communication and organizational skills.
• Attention to detail with strong technical and analytical skills.
• Utilizes interpersonal skills when working with various customers and peers to accomplish project goals.
• Proficiency in Microsoft Office products.
About BKNG
Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:
• Booking.com
• KAYAK
• priceline
• agoda
• Rentalcars.com
• OpenTable
Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.
The base salary range for Connecticut and the NYC-metro area is $111,600 $136,400.
EEO Statement:
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/S
#Westbury #Melville #Commack #Hauppauge #Boston #Albany #Philadelphia #NewBrunswick #Newark #Hartford #NYC #WhitePlains #Providence #Trenton Show more details...
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world...
Job Overview
We are looking for a Workday expert to oversee cross-brand system configurations, ensuring consistency and compliance for administration of benefit programs. This role will audit existing configurations and provide guidance and support to resolve issues, execute required reporting, and enact new implementations across systems such as Workday, ADP, and in coordination with external vendor systems. 2 or more years of Workday experience required.
Responsibilities and Duties
• Oversees and monitors cross-brand Workday benefits configurations to ensure consistency and compliance for administration of benefits programs (enrollment events, eligibility rules, evidence of insurability processing, integrations, etc.)
• Creates and maintains best-practice guide for Workday configurations and benefits administration processes to serve as a training and reference tool.
• Coordinates with all brand HRIS and benefits teams regarding benefits reporting, including requirement overviews, documentation of submissions, and acting as the liaison to external vendors. Includes but is not limited to ACA reporting and State Minimum Essential Coverage reporting.
• Operates as BHI HR liaison to HRIS Team and Workday Cloud Management consultants on all open BHI HR issues and projects, including business need understanding, solution plan review, and user testing.
• Proactively identifies areas of risk in existing process/system configurations and partners with relevant stakeholders on process improvements.
• Executes HR user audits with benefit vendors.
• Additional system-related support to Booking Holdings HR, as needed.
Qualifications
• Bachelor's Degree
• 3-5 years experience as an HRIS Analyst/Specialist
• 2+ years experience with Workday required
• Knowledge of HCM integration issues and experience working with third party system integrations and secure file transfers (SFTP, FTP, and PGP encryption)
• Ability to recognize and differentiate among the needs and priorities of stakeholders.
• Excellent written, verbal communication and organizational skills.
• Attention to detail with strong technical and analytical skills.
• Utilizes interpersonal skills when working with various customers and peers to accomplish project goals.
• Proficiency in Microsoft Office products.
About BKNG
Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:
• Booking.com
• KAYAK
• priceline
• agoda
• Rentalcars.com
• OpenTable
Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.
The base salary range for Connecticut and the NYC-metro area is $111,600 $136,400.
EEO Statement:
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/S
#Westbury #Melville #Commack #Hauppauge #Boston #Albany #Philadelphia #NewBrunswick #Newark #Hartford #NYC #WhitePlains #Providence #Trenton Show more details...
via Jooble
posted_at: 4 days agoschedule_type: Full-time
Human Resources Norwalk, Connecticut, USA
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to... experience the world.
Job Overview
Booking Holdings
Human Resources Norwalk, Connecticut, USA
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to... experience the world.
Job Overview
Booking Holdings is looking for an HR thought leader that is driven to create an inclusive culture that fosters a collaborative, inspiring and high-performing work environment. This role will oversee our US Corporate HR Advisory, Talent Development and Talent Acquisition functions, in addition to having dotted line oversight of our HR teams in our Global Centers of Excellence (in India and Romania) and Booking Holdings Financial Services (in Ireland, the UK and the US).
We are looking for someone who is passionate about HR, specifically, employee talent management, change management, organizational performance management, employee engagement, training, learning and development, succession planning, and culture initiatives. This person thrives in a fast-paced, dynamic environment. They are energized by solving complicated puzzles and complex problems and excited to take on long-term, strategic, and transformative initiatives/projects that have a broader, enterprise-wide impact. This person will also be comfortable working within a structure that is not fully defined, requiring high emotional intelligence and strong influencing skills, with a blend of intellectual curiosity and big-picture thinking.
Responsibilities and Duties
• Translate business strategy into people strategy, driving solutions that meet evolving people, talent, and business challenges
• Develop and execute on long-term strategy of HR initiatives that drive performance, foster inclusivity, promote talent development, and have a strong impact on employee engagement
• Leverage best practices across multiple and varying systems, processes, and policies that impact the overall employee experience at Corporate, the COEs and BHFS, continuously looking for areas to innovate and enhance
• Lead effective change management efforts while simultaneously executing on key initiatives and programs that drive change within the organization, collaborating with talent leaders across multiple business units/brands to reach a mutually beneficial end goal
• Lead and leverage HR processes, driving key HR initiatives across multiple business units/brands and organizational boundaries, including talent acquisition, talent development, retention, recognition, organizational design, and talent management.
• Establish Global HR Advisory/HRBP Community of Practice across all of Booking Holdings brands
• Scale up the HR teams at our Global Centers of Excellence (COEs) through partnering with COE and Booking.com leaders
• Partner with the BHI Compensation and Benefits team, ensuring best in class rewards and recognition at BHI and the brands
• Advise and coach leadership on how to manage performance and complex and sensitive employee relations matters through early intervention and appropriate corrective action
Qualifications
• 15+ years of career experience with 10+ years in an HR leadership role
• Experience working in both a corporate environment and a business unit environment preferred
• Experience working in a COE/Shared Services operating model a plus
• Experience working in a global company with international locations and employees
• Experience supporting global teams across various lines of business
• Demonstrated ability to work with ambiguity and effectively navigate issues that do not always have a process or a system in place
• Passionate and resilient leader with highly developed leadership and advocacy skills
• High emotional intelligence, someone who is straight-forward, transparent, and self-motivated
• Strong managerial and coaching skills, with the ability to provide direct feedback and coach and develop leaders to become more effective in their roles
• Possesses unquestionable personal integrity, fairness, and inclusivity
• Intellectual curiosity and a big-picture mindset with the ability to execute well
• Ability to solve complicated puzzles and complex problems with enthusiasm
• Experience with change management and organizational transformation
• Proven experience building a positive culture across multicultural teams
• Performance-driven leader with outstanding communication skills, ability to influence peers and leaders cross the company to drive the right outcomes, strong and proven influencing skills
About BKNG
Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to travel across borders more freely, time zones, languages, and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:
Booking.com
KAYAK
priceline
agoda
Rentalcars.com
OpenTable
Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity, and collaboration.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.
The base salary range for Connecticut and the NYC-metro area is $225,000-$275,000.
EEO Statement:
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state, and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email View email address on click.appcast.io with your request. M/F/V/D/S
#Westbury #Melville #Commack #Hauppauge #Boston #Albany #Philadelphia #NewBrunswick #Newark #Hartford #NYC #WhitePlains #Providence #Trenton Show more details...
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to... experience the world.
Job Overview
Booking Holdings is looking for an HR thought leader that is driven to create an inclusive culture that fosters a collaborative, inspiring and high-performing work environment. This role will oversee our US Corporate HR Advisory, Talent Development and Talent Acquisition functions, in addition to having dotted line oversight of our HR teams in our Global Centers of Excellence (in India and Romania) and Booking Holdings Financial Services (in Ireland, the UK and the US).
We are looking for someone who is passionate about HR, specifically, employee talent management, change management, organizational performance management, employee engagement, training, learning and development, succession planning, and culture initiatives. This person thrives in a fast-paced, dynamic environment. They are energized by solving complicated puzzles and complex problems and excited to take on long-term, strategic, and transformative initiatives/projects that have a broader, enterprise-wide impact. This person will also be comfortable working within a structure that is not fully defined, requiring high emotional intelligence and strong influencing skills, with a blend of intellectual curiosity and big-picture thinking.
Responsibilities and Duties
• Translate business strategy into people strategy, driving solutions that meet evolving people, talent, and business challenges
• Develop and execute on long-term strategy of HR initiatives that drive performance, foster inclusivity, promote talent development, and have a strong impact on employee engagement
• Leverage best practices across multiple and varying systems, processes, and policies that impact the overall employee experience at Corporate, the COEs and BHFS, continuously looking for areas to innovate and enhance
• Lead effective change management efforts while simultaneously executing on key initiatives and programs that drive change within the organization, collaborating with talent leaders across multiple business units/brands to reach a mutually beneficial end goal
• Lead and leverage HR processes, driving key HR initiatives across multiple business units/brands and organizational boundaries, including talent acquisition, talent development, retention, recognition, organizational design, and talent management.
• Establish Global HR Advisory/HRBP Community of Practice across all of Booking Holdings brands
• Scale up the HR teams at our Global Centers of Excellence (COEs) through partnering with COE and Booking.com leaders
• Partner with the BHI Compensation and Benefits team, ensuring best in class rewards and recognition at BHI and the brands
• Advise and coach leadership on how to manage performance and complex and sensitive employee relations matters through early intervention and appropriate corrective action
Qualifications
• 15+ years of career experience with 10+ years in an HR leadership role
• Experience working in both a corporate environment and a business unit environment preferred
• Experience working in a COE/Shared Services operating model a plus
• Experience working in a global company with international locations and employees
• Experience supporting global teams across various lines of business
• Demonstrated ability to work with ambiguity and effectively navigate issues that do not always have a process or a system in place
• Passionate and resilient leader with highly developed leadership and advocacy skills
• High emotional intelligence, someone who is straight-forward, transparent, and self-motivated
• Strong managerial and coaching skills, with the ability to provide direct feedback and coach and develop leaders to become more effective in their roles
• Possesses unquestionable personal integrity, fairness, and inclusivity
• Intellectual curiosity and a big-picture mindset with the ability to execute well
• Ability to solve complicated puzzles and complex problems with enthusiasm
• Experience with change management and organizational transformation
• Proven experience building a positive culture across multicultural teams
• Performance-driven leader with outstanding communication skills, ability to influence peers and leaders cross the company to drive the right outcomes, strong and proven influencing skills
About BKNG
Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to travel across borders more freely, time zones, languages, and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:
Booking.com
KAYAK
priceline
agoda
Rentalcars.com
OpenTable
Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity, and collaboration.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.
The base salary range for Connecticut and the NYC-metro area is $225,000-$275,000.
EEO Statement:
Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state, and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email View email address on click.appcast.io with your request. M/F/V/D/S
#Westbury #Melville #Commack #Hauppauge #Boston #Albany #Philadelphia #NewBrunswick #Newark #Hartford #NYC #WhitePlains #Providence #Trenton Show more details...
via The Standard Hotels
posted_at: 1 month agoschedule_type: Full-time
DEPARTMENT
ROOMS / FRONT OFFICE...
JOB OVERVIEW
In this role of Guest Service
Agent is responsible for welcoming guests to the hotel. This includes
performing all check-in and check-out tasks, handling bags managing online and
phone reservations, informing customers about payment methods and verifying
their credit card data, and ensuring all public Hotel spaces are cleaned and well-maintained.
The Guest Service Agent will report all guest issues
DEPARTMENT
ROOMS / FRONT OFFICE...
JOB OVERVIEW
In this role of Guest Service
Agent is responsible for welcoming guests to the hotel. This includes
performing all check-in and check-out tasks, handling bags managing online and
phone reservations, informing customers about payment methods and verifying
their credit card data, and ensuring all public Hotel spaces are cleaned and well-maintained.
The Guest Service Agent will report all guest issues to a manager and in their
recap as soon as practicable, and always within the same shift. The Guest
Service Agent is expected to be able to work with minimum supervision.
REPORTS TO
FRONT OFFICE SUPERVISOR / FRONT
OFFICE MANAGER / DIRECTOR OF FRONT OFFICE
SUPERVISES
N/A
SALARY
$23/hr - $25/hr
KEY RELATIONSHIPS
Internal:
·
Front
office team and all other relevant departments
External:
·
Restaurant
customers and hotel guests/visitors
·
Vendors
WORK AREA
All areas of The Standard, East
Village, with a focus on the front office, lobby, hotel loading zone, and guest
rooms
QUALIFICATIONS AND REQUIREMENTS
Essential:
·
Physical:
o
Able
to traverse spaces throughout the building as necessary
o
Able
to move and traverse workspace for a minimum period of 8 hours a day
o
Periodical
bending, kneeling, and stretching
o
Able
to pull, push, carry and lift at least 50 pounds
o
Must
be able to seize, grasp, turn and hold objects with hands
·
Understanding:
Ability to read, comprehend and carry out instructions according to established
procedures
·
Comprehension:
Fluent in the English language
·
Organizational
Skills: Work efficiently, utilize multi-tasking, prioritize tasks
·
Hygiene
and Sanitation: Adherence to uniform, grooming, and personal hygiene standards
and expectations per Standard of Operating Procedures
·
Punctuality:
Adherence to posted schedule and arrival time and attendance at mandatory
meetings
·
Responsibility:
Personal comportment in line with Standard, New York policies, standards, and
expectations
Desirable:
·
Multi-lingual
·
Previous
work experience in a similar area
ESSENTIAL JOB FUNCTIONS AND
RESPONSIBILITIES
·
Welcome
guests in a friendly, prompt, and professional manner.
·
Assist
with bags storage
·
Act
as a lobby ambassador
·
Perform
check-in and check-out procedures using Opera.
Obtain guest information and ensure that the assigned room type and rate
are correct. Review billing with guest
upon check-out and obtain the guest’s signature. Ensure Canary information is
collected and entered in Guest Profile in Opera.
·
Respond
to all inquiries through “Hi Stan” via Elated and transfer communications
belonging to other hotels of the brand.
·
Handle
all room service orders. Ensure orders are delivered to the Café to an
attendant or Manager.
·
Register
guests, issue room keys, and provide information on hotel services and room
location. Answer phones in a prompt and
courteous manner.
·
Up-Sell
rooms where possible to maximize hotel revenue.
·
Accurately
process all cash and credit card transactions in accordance with established
procedures, including posting all charges and completing cashier and other
reports.
·
Maintain
complete knowledge of and comply with all departmental policies/service
procedures/standards.
·
Maintain
complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
·
Respond
to and manage guest requests on OTA’s platform (Booking.com / Expedia.com)
·
Responsible
to maintain an accurate count of individual Cash Bank.
·
Anticipate
guests’ needs, respond promptly, and acknowledge all guests, however busy and at
whatever time of day. Communicate any outstanding guest requests or issues to
management that may require additional monitoring or follow-up.
·
Always
maintain positive guest relations.
·
Resolve
guest complaints, ensuring guest satisfaction.
·
Monitor
and maintain cleanliness, sanitation, and organization of assigned work areas.
·
Maintain
complete knowledge of:
-
scheduled
daily activities
-
in-house
groups
-
hotel
extension numbers
-
cell
phone/beeper number/radios carried by hotel personnel
-
all
special requests (DND, screen calls, etc.)
-
hours
of operation of each Hotel outlet
-
features
and services provided by the hotel
·
Set
up work station with necessary supplies and resource materials.
·
Coordinates
transportation to and from the airport.
·
Coordinates
any room changes or moves.
·
Access
all functions of associated Front Office systems.
·
Accommodate
and/or coordinate all telephone requests in a congenial manner within 5 minutes
of request.
·
Respond
to all incoming telephone calls within 3 rings, using proper salutation and
closing.
·
Upon
request, provide guests with recommendations for dining, shopping, and for any
other inquiries. Has a thorough and
extensive knowledge of the area.
Provides guests with directions.
·
Accept,
record, and deliver wake-up calls.
·
Provide
callers with accurate information on hotel facilities and services.
·
Monitor
and maintain a log of all room-related issues.
·
Communicates
room statuses with housekeeping to coordinate timely check-ins and
check-outs. Informs housekeeping of
early arrivals and “rush” rooms.
·
Document
all guest complaints or problems; notify designated department/ personnel for
resolving the situation; follow up to ensure completion and guest satisfaction.
·
Handle
all reservation calls. Process, record,
and follow up on any details relative to such.
·
Assist
at Front Desk as assigned.
·
Communicates
important information with the previous and next shift.
·
Document
maintenance needs on work orders and submits them to the Manager.
·
Understand
and be able to assist with hotel emergency procedures (guest evacuations, fire
alarms, etc.)
·
Perform
other duties as requested by the manager.
The Standard, East Village is an
Equal Opportunity Employer. All employment decisions are to be made without
regard to race, color, age, sex, gender, sexual orientation, gender identity or
expression, pregnancy, religion, creed, marital status, transgender status,
partnership status, familial status, national origin/ancestry, alienage or
citizenship status, mental or physical disability or medical condition,
handicap, military status, veteran’s status, genetic information, unemployment
status, status as a victim of domestic violence, status as a victim of sex
offenses or stalking, employment status, sexual or reproductive health
decisions, or any other status protected by federal, state, or local law
(“Protected Characteristics” Show more details...
ROOMS / FRONT OFFICE...
JOB OVERVIEW
In this role of Guest Service
Agent is responsible for welcoming guests to the hotel. This includes
performing all check-in and check-out tasks, handling bags managing online and
phone reservations, informing customers about payment methods and verifying
their credit card data, and ensuring all public Hotel spaces are cleaned and well-maintained.
The Guest Service Agent will report all guest issues to a manager and in their
recap as soon as practicable, and always within the same shift. The Guest
Service Agent is expected to be able to work with minimum supervision.
REPORTS TO
FRONT OFFICE SUPERVISOR / FRONT
OFFICE MANAGER / DIRECTOR OF FRONT OFFICE
SUPERVISES
N/A
SALARY
$23/hr - $25/hr
KEY RELATIONSHIPS
Internal:
·
Front
office team and all other relevant departments
External:
·
Restaurant
customers and hotel guests/visitors
·
Vendors
WORK AREA
All areas of The Standard, East
Village, with a focus on the front office, lobby, hotel loading zone, and guest
rooms
QUALIFICATIONS AND REQUIREMENTS
Essential:
·
Physical:
o
Able
to traverse spaces throughout the building as necessary
o
Able
to move and traverse workspace for a minimum period of 8 hours a day
o
Periodical
bending, kneeling, and stretching
o
Able
to pull, push, carry and lift at least 50 pounds
o
Must
be able to seize, grasp, turn and hold objects with hands
·
Understanding:
Ability to read, comprehend and carry out instructions according to established
procedures
·
Comprehension:
Fluent in the English language
·
Organizational
Skills: Work efficiently, utilize multi-tasking, prioritize tasks
·
Hygiene
and Sanitation: Adherence to uniform, grooming, and personal hygiene standards
and expectations per Standard of Operating Procedures
·
Punctuality:
Adherence to posted schedule and arrival time and attendance at mandatory
meetings
·
Responsibility:
Personal comportment in line with Standard, New York policies, standards, and
expectations
Desirable:
·
Multi-lingual
·
Previous
work experience in a similar area
ESSENTIAL JOB FUNCTIONS AND
RESPONSIBILITIES
·
Welcome
guests in a friendly, prompt, and professional manner.
·
Assist
with bags storage
·
Act
as a lobby ambassador
·
Perform
check-in and check-out procedures using Opera.
Obtain guest information and ensure that the assigned room type and rate
are correct. Review billing with guest
upon check-out and obtain the guest’s signature. Ensure Canary information is
collected and entered in Guest Profile in Opera.
·
Respond
to all inquiries through “Hi Stan” via Elated and transfer communications
belonging to other hotels of the brand.
·
Handle
all room service orders. Ensure orders are delivered to the Café to an
attendant or Manager.
·
Register
guests, issue room keys, and provide information on hotel services and room
location. Answer phones in a prompt and
courteous manner.
·
Up-Sell
rooms where possible to maximize hotel revenue.
·
Accurately
process all cash and credit card transactions in accordance with established
procedures, including posting all charges and completing cashier and other
reports.
·
Maintain
complete knowledge of and comply with all departmental policies/service
procedures/standards.
·
Maintain
complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
·
Respond
to and manage guest requests on OTA’s platform (Booking.com / Expedia.com)
·
Responsible
to maintain an accurate count of individual Cash Bank.
·
Anticipate
guests’ needs, respond promptly, and acknowledge all guests, however busy and at
whatever time of day. Communicate any outstanding guest requests or issues to
management that may require additional monitoring or follow-up.
·
Always
maintain positive guest relations.
·
Resolve
guest complaints, ensuring guest satisfaction.
·
Monitor
and maintain cleanliness, sanitation, and organization of assigned work areas.
·
Maintain
complete knowledge of:
-
scheduled
daily activities
-
in-house
groups
-
hotel
extension numbers
-
cell
phone/beeper number/radios carried by hotel personnel
-
all
special requests (DND, screen calls, etc.)
-
hours
of operation of each Hotel outlet
-
features
and services provided by the hotel
·
Set
up work station with necessary supplies and resource materials.
·
Coordinates
transportation to and from the airport.
·
Coordinates
any room changes or moves.
·
Access
all functions of associated Front Office systems.
·
Accommodate
and/or coordinate all telephone requests in a congenial manner within 5 minutes
of request.
·
Respond
to all incoming telephone calls within 3 rings, using proper salutation and
closing.
·
Upon
request, provide guests with recommendations for dining, shopping, and for any
other inquiries. Has a thorough and
extensive knowledge of the area.
Provides guests with directions.
·
Accept,
record, and deliver wake-up calls.
·
Provide
callers with accurate information on hotel facilities and services.
·
Monitor
and maintain a log of all room-related issues.
·
Communicates
room statuses with housekeeping to coordinate timely check-ins and
check-outs. Informs housekeeping of
early arrivals and “rush” rooms.
·
Document
all guest complaints or problems; notify designated department/ personnel for
resolving the situation; follow up to ensure completion and guest satisfaction.
·
Handle
all reservation calls. Process, record,
and follow up on any details relative to such.
·
Assist
at Front Desk as assigned.
·
Communicates
important information with the previous and next shift.
·
Document
maintenance needs on work orders and submits them to the Manager.
·
Understand
and be able to assist with hotel emergency procedures (guest evacuations, fire
alarms, etc.)
·
Perform
other duties as requested by the manager.
The Standard, East Village is an
Equal Opportunity Employer. All employment decisions are to be made without
regard to race, color, age, sex, gender, sexual orientation, gender identity or
expression, pregnancy, religion, creed, marital status, transgender status,
partnership status, familial status, national origin/ancestry, alienage or
citizenship status, mental or physical disability or medical condition,
handicap, military status, veteran’s status, genetic information, unemployment
status, status as a victim of domestic violence, status as a victim of sex
offenses or stalking, employment status, sexual or reproductive health
decisions, or any other status protected by federal, state, or local law
(“Protected Characteristics” Show more details...
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