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Most recent job postings at Bookshop
via Jooble
posted_at: 27 days agoschedule_type: Full-time
The Senior Growth Marketing Manager reports to the CRO with accountability to the CEO and CMO. It requires a creative, ambitious growth mindset. This role directly contributes to Bookshop.org’s omnichannel strategy and will involve hands-on management of all our paid digital channels.
The role will be an essential part of Bookshop.org’s online growth. Successful performance will be achieved by... optimizing our performance and ROAS for all paid
The Senior Growth Marketing Manager reports to the CRO with accountability to the CEO and CMO. It requires a creative, ambitious growth mindset. This role directly contributes to Bookshop.org’s omnichannel strategy and will involve hands-on management of all our paid digital channels.
The role will be an essential part of Bookshop.org’s online growth. Successful performance will be achieved by... optimizing our performance and ROAS for all paid channels, including internal campaigns and external advertiser promotional campaigns.
The Senior Growth Marketing Manager is responsible for achieving ecommerce revenue and profit goals for all paid campaigns, as well as targets for CTR, CPC, ROAS, conversions, AOV and other KPIs. This position will recommend and make decisions for advertising mix and budgets, promoted content strategy, digital campaigns, display, remarketing, affiliate, social commerce and email. The manager will work with both the sales team and the marketing team to track, analyze and report on performance across all digital channels. This role will optimize our paid marketing and increase our growth via established and emergent digital media channels.
Responsibilities
• Responsible for driving customer acquisition and sales growth by leading our paid media strategy
• Develop and manage paid campaigns, including creating landing pages and ads, managing a/b tests, and measuring and optimizing performance
• Work with internal and external stakeholders on internal and sponsored digital advertising initiatives including social, display, and search campaigns
• Manage all paid channel activity, optimizing for traffic acquisition, conversion, and ROAS, including a/b testing and reporting
• Oversee digital marketing channels across PPC, SEO, Display, Affiliates, and Email marketing.
• Generate brand recognition and sales via creative optimization and programming on online channels such as Google, Bing, Facebook, Instagram, YouTube, Pinterest, TikTok, email, and emerging platforms.
• Develop a lead generation strategy by identifying potential channels for new customer acquisition and leading them through touchpoints to convert them into paying customers, on our native site as well as channels like Google Merchant Center
• Management of digital marketing budget to ensure positive ROI across platforms
• Monitor and iterate on paid and organic online media campaigns to optimize for effectiveness
• Segment customers based on behaviors and acquisition channels.
• Generate or partner with the team members to generate high-converting creative imagery, video, and copy.
• Collaborate cross-functionally to integrate paid search with omni-channel strategy and plans.
• Use Google Analytics and other tools to monitor and measure performance and optimize digital marketing campaigns, email marketing, display, and search advertising.
• Measure online conversion and identify tactics to improve conversion rates.
• Identify and test optimization tactics across key levers like bidding, creatives, landing pages, ad copy, audience targeting, and keywords to unlock growth
• Monitor competitor advertising and marketing initiatives to help convert customers of large internet retailers into local-business supporting independent bookstore customers.
• Develop an in depth understanding of the customer requirements for all book buying categories, reviewing category growth opportunities, trends, and KPIs.
• Lead strategic initiatives to evaluate and capitalize on new channels
• Review market trends and create target audiences
• Manage timelines and deliverables
• Adhere to established company brand standards to promote and maintain the company’s brands to generate business across multiple digital platforms
Requirements
• 3-5 years experience in B2C ecommerce advertising: PPC, social media advertising, and audience analysis.
• A deep understanding of the technology and trends in digital marketing.
• Expert in Google Adwords and Ad Manager, Tag Manager, Search, Display, Google Merchant Center, Facebook ad manager, other shopping ad platforms, and Google Analytics
• Solid E-commerce experience: SEO, web design principles, best practices, and A/B testing strategies, conversion optimization and upsell techniques.
• Ability to create & edit imagery, text, and/or short video for advertisements.
• Experience in all aspects of creating and growing digital marketing strategies to maintain a growth trajectory.
• Experience in developing and executing new customer acquisition programs as well as cross-sell, upsell, and retention campaigns.
• Experience with Social/Digital Analytics, CRM, SEMrush, Similarweb, ahrefs, and other e-commerce systems and tools.
• Outstanding analytical skills, strong experience interpreting test results and drawing conclusions
• KPI and ROI-focused mindset, with the ability to evaluate detailed metrics and improve campaign performance
Salary and Benefits
The yearly salary range for our Senior Growth Marketing Manager based in the US is $80,000 - $104,000 USD depending on experience. Note we are open to director-level applicants at a higher salary range for the right candidate with 4+ years experience. The position is fully remote. Paid time off is 4 weeks (20 business days) plus all US bank holidays, as well as paid sick leave. Benefits include medical, dental, and vision insurance and a 401K with company contribution.
To Apply
Please send a resume and cover letter to View email address on builtinnyc.com .
About Bookshop.org
Bookshop is an online bookstore with a mission to financially support local, independent bookstores.
We believe that bookstores are essential to a healthy culture. They’re where authors can connect with readers, where we discover new writers, where children get hooked on the thrill of reading that can last a lifetime. They’re also anchors for our downtowns and communities.
As more and more people buy their books online, we wanted to create an easy, convenient way for you to get your books and support bookstores at the same time.
By design, we give away over 75% of our profit margin to stores, publications, authors and others who make up the thriving, inspirational culture around books!
Equal Employment Opportunity
Bookshop.org is committed to fostering, cultivating, and preserving a culture of diversity, inclusion, and equal opportunity. We are engaged in the ongoing development of a work environment built on these principles—one that enforces respectful communication, encourages teamwork and participation, and supports employee’s varying needs through policies supporting work/life balance, accomodation, and flexibility. We know that our business benefits immensely from its diverse team, and that our individual differences, life experiences, knowledge, and talents make our company stronger and better. In recruiting, we prioritize and welcome the contributions of a diverse staff.
Being an equal opportunity employer means that Bookshop.org provides the same opportunities for hire, advancement, training, and benefits to everyone, without discrimination due to protected characteristics such as age, race, color, sex, gender, sexual orientation, ethnicity, nation of origin, religion, disability, genetic information including medical history, or other protected status Show more details...
The role will be an essential part of Bookshop.org’s online growth. Successful performance will be achieved by... optimizing our performance and ROAS for all paid channels, including internal campaigns and external advertiser promotional campaigns.
The Senior Growth Marketing Manager is responsible for achieving ecommerce revenue and profit goals for all paid campaigns, as well as targets for CTR, CPC, ROAS, conversions, AOV and other KPIs. This position will recommend and make decisions for advertising mix and budgets, promoted content strategy, digital campaigns, display, remarketing, affiliate, social commerce and email. The manager will work with both the sales team and the marketing team to track, analyze and report on performance across all digital channels. This role will optimize our paid marketing and increase our growth via established and emergent digital media channels.
Responsibilities
• Responsible for driving customer acquisition and sales growth by leading our paid media strategy
• Develop and manage paid campaigns, including creating landing pages and ads, managing a/b tests, and measuring and optimizing performance
• Work with internal and external stakeholders on internal and sponsored digital advertising initiatives including social, display, and search campaigns
• Manage all paid channel activity, optimizing for traffic acquisition, conversion, and ROAS, including a/b testing and reporting
• Oversee digital marketing channels across PPC, SEO, Display, Affiliates, and Email marketing.
• Generate brand recognition and sales via creative optimization and programming on online channels such as Google, Bing, Facebook, Instagram, YouTube, Pinterest, TikTok, email, and emerging platforms.
• Develop a lead generation strategy by identifying potential channels for new customer acquisition and leading them through touchpoints to convert them into paying customers, on our native site as well as channels like Google Merchant Center
• Management of digital marketing budget to ensure positive ROI across platforms
• Monitor and iterate on paid and organic online media campaigns to optimize for effectiveness
• Segment customers based on behaviors and acquisition channels.
• Generate or partner with the team members to generate high-converting creative imagery, video, and copy.
• Collaborate cross-functionally to integrate paid search with omni-channel strategy and plans.
• Use Google Analytics and other tools to monitor and measure performance and optimize digital marketing campaigns, email marketing, display, and search advertising.
• Measure online conversion and identify tactics to improve conversion rates.
• Identify and test optimization tactics across key levers like bidding, creatives, landing pages, ad copy, audience targeting, and keywords to unlock growth
• Monitor competitor advertising and marketing initiatives to help convert customers of large internet retailers into local-business supporting independent bookstore customers.
• Develop an in depth understanding of the customer requirements for all book buying categories, reviewing category growth opportunities, trends, and KPIs.
• Lead strategic initiatives to evaluate and capitalize on new channels
• Review market trends and create target audiences
• Manage timelines and deliverables
• Adhere to established company brand standards to promote and maintain the company’s brands to generate business across multiple digital platforms
Requirements
• 3-5 years experience in B2C ecommerce advertising: PPC, social media advertising, and audience analysis.
• A deep understanding of the technology and trends in digital marketing.
• Expert in Google Adwords and Ad Manager, Tag Manager, Search, Display, Google Merchant Center, Facebook ad manager, other shopping ad platforms, and Google Analytics
• Solid E-commerce experience: SEO, web design principles, best practices, and A/B testing strategies, conversion optimization and upsell techniques.
• Ability to create & edit imagery, text, and/or short video for advertisements.
• Experience in all aspects of creating and growing digital marketing strategies to maintain a growth trajectory.
• Experience in developing and executing new customer acquisition programs as well as cross-sell, upsell, and retention campaigns.
• Experience with Social/Digital Analytics, CRM, SEMrush, Similarweb, ahrefs, and other e-commerce systems and tools.
• Outstanding analytical skills, strong experience interpreting test results and drawing conclusions
• KPI and ROI-focused mindset, with the ability to evaluate detailed metrics and improve campaign performance
Salary and Benefits
The yearly salary range for our Senior Growth Marketing Manager based in the US is $80,000 - $104,000 USD depending on experience. Note we are open to director-level applicants at a higher salary range for the right candidate with 4+ years experience. The position is fully remote. Paid time off is 4 weeks (20 business days) plus all US bank holidays, as well as paid sick leave. Benefits include medical, dental, and vision insurance and a 401K with company contribution.
To Apply
Please send a resume and cover letter to View email address on builtinnyc.com .
About Bookshop.org
Bookshop is an online bookstore with a mission to financially support local, independent bookstores.
We believe that bookstores are essential to a healthy culture. They’re where authors can connect with readers, where we discover new writers, where children get hooked on the thrill of reading that can last a lifetime. They’re also anchors for our downtowns and communities.
As more and more people buy their books online, we wanted to create an easy, convenient way for you to get your books and support bookstores at the same time.
By design, we give away over 75% of our profit margin to stores, publications, authors and others who make up the thriving, inspirational culture around books!
Equal Employment Opportunity
Bookshop.org is committed to fostering, cultivating, and preserving a culture of diversity, inclusion, and equal opportunity. We are engaged in the ongoing development of a work environment built on these principles—one that enforces respectful communication, encourages teamwork and participation, and supports employee’s varying needs through policies supporting work/life balance, accomodation, and flexibility. We know that our business benefits immensely from its diverse team, and that our individual differences, life experiences, knowledge, and talents make our company stronger and better. In recruiting, we prioritize and welcome the contributions of a diverse staff.
Being an equal opportunity employer means that Bookshop.org provides the same opportunities for hire, advancement, training, and benefits to everyone, without discrimination due to protected characteristics such as age, race, color, sex, gender, sexual orientation, ethnicity, nation of origin, religion, disability, genetic information including medical history, or other protected status Show more details...
via Built In NYC
schedule_type: Full-timesalary: 120K–180K a yearwork_from_home: 1
Bookshop.org is looking for a senior backend engineer to help build out the Go APIs and ETL systems that will power our ebooks platform. We’re a small team serving millions of customers across multiple countries and we’ve been adopting Go into our services for the last few years. We still have a lot Ruby, too, so it’s a big plus if you’ve got Ruby/Rails experience.
You’ll be helping us with big... picture projects:
• Building a robust
Bookshop.org is looking for a senior backend engineer to help build out the Go APIs and ETL systems that will power our ebooks platform. We’re a small team serving millions of customers across multiple countries and we’ve been adopting Go into our services for the last few years. We still have a lot Ruby, too, so it’s a big plus if you’ve got Ruby/Rails experience.
You’ll be helping us with big... picture projects:
• Building a robust API that can be used internally and by third parties for finding books, authors, placing orders, and more
• Publishing pipelines that can accept a wide variety of digital content from publishers, and streaming DRM-protected epub3 ebook content to end users
• Consuming large amounts of publisher data across many providers and normalizing book metadata into compact, easily searchable formats that used globally
What You’ll Need To Succeed
• Kindness - we do our best to set egos aside, treat each other with empathy, and always assume the best intentions
• Being comfortable with uncertainty - Some of the problems we’re solving in the book industry have no obvious best practices and we won’t always get a solution right the first time.
• Able to work with lots of data - We’ve got tens of millions of books available globally and some very large datasets and workloads. Knowing how to optimize database queries and design services that can handle that volume is crucial for our daily work
• Skilled at synthesizing disparate formats - We have different formatting requirements for each wholesaler, different categorization schema for books in each country, unique shipping validations in many regions, and the list go on and on. You’ll be regularly defining elegant, compact data structures to express the same idea in many contexts.
• Thoughtful design - We’re a small team supporting many systems, so solutions have to be democratized so that anyone on the team can understand and work on everything. This sometimes means giving up some performance for a more easily understood mechanism, as well as writing really great docs about how new features work.
Measures of Success
• You've helped successfully launch and maintain Bookshop's ebook platform
• Bookshop’s system stability, response times, and efficiency are regularly trending in the right directions because of your work.
• You’re making sure that bottlenecks in our Ruby applications are being regularly replaced with improved applications in Go
• The rest of the team is able to contribute to our Go services and APIs more quickly and more often because of the work you’re doing to document and refine the developer experience.
• You’re improving observability of key metrics for the entire team, and empowering others to preempt issues with quality alerting and reports.
• New features, services, and apps, both internal and third-party, can be developed quickly because of the flexibility of the APIs you’re designing and maintaining.
Salary and Benefits
The yearly salary range for our Senior Engineers based in the US is $120,000 - $180,000 USD depending on experience and the position is fully remote. Paid time off is 4 weeks (20 business days) plus all US bank holidays, as well as paid sick leave. Benefits include medical, dental, and vision insurance and a 401K with company contribution.
To Apply
Please send a resume and cover letter to jobs@bookshop.org.
About Bookshop.org
Bookshop is an online bookstore with a mission to financially support local, independent bookstores.
We believe that bookstores are essential to a healthy culture. They’re where authors can connect with readers, where we discover new writers, where children get hooked on the thrill of reading that can last a lifetime. They’re also anchors for our downtowns and communities.
As more and more people buy their books online, we wanted to create an easy, convenient way for you to get your books and support bookstores at the same time.
By design, we give away over 75% of our profit margin to stores, publications, authors and others who make up the thriving, inspirational culture around books!
Equal Employment Opportunity
Bookshop.org is committed to fostering, cultivating, and preserving a culture of diversity, inclusion, and equal opportunity. We are engaged in the ongoing development of a work environment built on these principles—one that enforces respectful communication, encourages teamwork and participation, and supports employee’s varying needs through policies supporting work/life balance, accomodation, and flexibility. We know that our business benefits immensely from its diverse team, and that our individual differences, life experiences, knowledge, and talents make our company stronger and better. In recruiting, we prioritize and welcome the contributions of a diverse staff.
Being an equal opportunity employer means that Bookshop.org provides the same opportunities for hire, advancement, training, and benefits to everyone, without discrimination due to protected characteristics such as age, race, color, sex, gender, sexual orientation, ethnicity, nation of origin, religion, disability, genetic information including medical history, or other protected status.
Show more details...
You’ll be helping us with big... picture projects:
• Building a robust API that can be used internally and by third parties for finding books, authors, placing orders, and more
• Publishing pipelines that can accept a wide variety of digital content from publishers, and streaming DRM-protected epub3 ebook content to end users
• Consuming large amounts of publisher data across many providers and normalizing book metadata into compact, easily searchable formats that used globally
What You’ll Need To Succeed
• Kindness - we do our best to set egos aside, treat each other with empathy, and always assume the best intentions
• Being comfortable with uncertainty - Some of the problems we’re solving in the book industry have no obvious best practices and we won’t always get a solution right the first time.
• Able to work with lots of data - We’ve got tens of millions of books available globally and some very large datasets and workloads. Knowing how to optimize database queries and design services that can handle that volume is crucial for our daily work
• Skilled at synthesizing disparate formats - We have different formatting requirements for each wholesaler, different categorization schema for books in each country, unique shipping validations in many regions, and the list go on and on. You’ll be regularly defining elegant, compact data structures to express the same idea in many contexts.
• Thoughtful design - We’re a small team supporting many systems, so solutions have to be democratized so that anyone on the team can understand and work on everything. This sometimes means giving up some performance for a more easily understood mechanism, as well as writing really great docs about how new features work.
Measures of Success
• You've helped successfully launch and maintain Bookshop's ebook platform
• Bookshop’s system stability, response times, and efficiency are regularly trending in the right directions because of your work.
• You’re making sure that bottlenecks in our Ruby applications are being regularly replaced with improved applications in Go
• The rest of the team is able to contribute to our Go services and APIs more quickly and more often because of the work you’re doing to document and refine the developer experience.
• You’re improving observability of key metrics for the entire team, and empowering others to preempt issues with quality alerting and reports.
• New features, services, and apps, both internal and third-party, can be developed quickly because of the flexibility of the APIs you’re designing and maintaining.
Salary and Benefits
The yearly salary range for our Senior Engineers based in the US is $120,000 - $180,000 USD depending on experience and the position is fully remote. Paid time off is 4 weeks (20 business days) plus all US bank holidays, as well as paid sick leave. Benefits include medical, dental, and vision insurance and a 401K with company contribution.
To Apply
Please send a resume and cover letter to jobs@bookshop.org.
About Bookshop.org
Bookshop is an online bookstore with a mission to financially support local, independent bookstores.
We believe that bookstores are essential to a healthy culture. They’re where authors can connect with readers, where we discover new writers, where children get hooked on the thrill of reading that can last a lifetime. They’re also anchors for our downtowns and communities.
As more and more people buy their books online, we wanted to create an easy, convenient way for you to get your books and support bookstores at the same time.
By design, we give away over 75% of our profit margin to stores, publications, authors and others who make up the thriving, inspirational culture around books!
Equal Employment Opportunity
Bookshop.org is committed to fostering, cultivating, and preserving a culture of diversity, inclusion, and equal opportunity. We are engaged in the ongoing development of a work environment built on these principles—one that enforces respectful communication, encourages teamwork and participation, and supports employee’s varying needs through policies supporting work/life balance, accomodation, and flexibility. We know that our business benefits immensely from its diverse team, and that our individual differences, life experiences, knowledge, and talents make our company stronger and better. In recruiting, we prioritize and welcome the contributions of a diverse staff.
Being an equal opportunity employer means that Bookshop.org provides the same opportunities for hire, advancement, training, and benefits to everyone, without discrimination due to protected characteristics such as age, race, color, sex, gender, sexual orientation, ethnicity, nation of origin, religion, disability, genetic information including medical history, or other protected status.
Show more details...
via Poets & Writers
schedule_type: Full-time
The American Booksellers Association, the trade association for independent bookstores, seeks a full-time Membership and Database Assistant for its White Plains, New York, office. Reporting to the Senior Membership Manager, the MDA will primarily be responsible for providing administrative and database-related support to the membership department. They will also serve as the junior representative of the member relations team and will manage two of
The American Booksellers Association, the trade association for independent bookstores, seeks a full-time Membership and Database Assistant for its White Plains, New York, office. Reporting to the Senior Membership Manager, the MDA will primarily be responsible for providing administrative and database-related support to the membership department. They will also serve as the junior representative of the member relations team and will manage two of ABA’s nine member regions. The successful candidate will be detail-oriented; have strong written, oral, and interpersonal skills; possess excellent organizational skills; and have the ability to meet deadlines. The Membership and Database Assistant role will be divided as follows:Database (75%)Process and input new organization and individual recordsAssist in the organization, maintenance, storage, and presentation of ABA dataOversee the collection and updating of membership information in order to maintain accuracy and timeliness of data... including, but not limited to, event registration, program participation, digital mailing lists, store and individual biographic detailsPrepare regular, periodic, and ad-hoc membership reportsExecute substantial data development projects as assignedMember Relations (25%)Manage a portfolio of bookstore accounts as primary liaisonDevelop relationships with bookstores and booksellersCommunicate with member bookstores about new and evergreen programs and servicesReach out to non-member bookstores about the benefits of ABATravel to regional trade shows and ABA conferences (required)Support the membership department in other duties determined by the Senior Membership ManagerQualificationsStrong computer skills with an emphasis on Civi-CRM and Drupal, or similar CRM and database programs; highly proficient in Microsoft Excel and Word; as well as an ability and willingness to learn additional software as necessaryDemonstrated experience providing excellent customer service in a busy work environment (bookselling industry preferred)Highly organized and able to independently and effectively manage short- and long-term projectsPersonable demeanor and excellent communication skills over the phone, in writing, and in personAn interest in technology and the independent bookselling industryLocationWhite Plains, New York. Shuttle service is provided from the White Plains MetroNorth train station.About ABAFounded in 1900, the American Booksellers Association is a national not-for-profit trade organization that works to help independently owned bookstores grow and succeed. ABA’s core members are key participants in their communities' local economy and culture, and to assist them ABA creates relevant programs; provides education, information, business products, and services; and engages in public policy and industry advocacy. The Association actively supports and defends free speech and the First Amendment rights of all Americans.How to Apply:Email resume and cover letter, addressed to Senior Membership Manager, Daniel O’Brien, at jobs@bookweb.org, with “Membership & Database Assistant” in the subject line. No calls, please.The American Booksellers Association is committed to fostering a diverse staff. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation or identity, national origin, or disability status. For more information about ABA, visit BookWeb.org
Show more details...
via ZipRecruiter
schedule_type: Full-time
Overview
General Qualifications...
The Bookshop Associate is a Ministerial position. Ministerial staff render their work, stewardship, relationships and behavior as evidence of being followers of Jesus Christ while embracing and affirming Mount Hermon Association, Inc.'s ("MHA") Christian mission, vision, beliefs, culture code and standards of conduct. They are responsible for defining, cultivating and leading MHA's Christian community, conference
Overview
General Qualifications...
The Bookshop Associate is a Ministerial position. Ministerial staff render their work, stewardship, relationships and behavior as evidence of being followers of Jesus Christ while embracing and affirming Mount Hermon Association, Inc.'s ("MHA") Christian mission, vision, beliefs, culture code and standards of conduct. They are responsible for defining, cultivating and leading MHA's Christian community, conference programs and retreats.
All staff are expected to join gatherings, which includes prayer, worship, and Bible-centered teaching.
Position Objective:
The Bookshop Associate sells and promotes a variety of merchandise while keeping MHA Stores clean and orderly to ensure customers receive excellent service in a welcoming environment in a manner consistent with MHA's mission, vision and values.
Key Job Accountabilities:
• Greet and assist Bookshop guests and complete sales transactions at point of sale at MHA camps to create a hospitable shopping environment for customers.
• Receive and stock books and merchandise in such a manner as to create a neat and orderly shop.
• Operate computer software to reconcile daily sales.
• Drive to other MHA camp stores for restocking, cleaning, and organizing clothing and merchandise to create neat and orderly shops.
• Perform any other duties as assigned by Supervisor.
Supervisory Responsibilities:
• None.
QualificationsEducation/Certifications/Licenses:
• High school graduate or equivalent.
• College experience.
• Valid driver's license.
Work Experience:
• Customer service experience preferred.
Knowledge, Skills and Abilities:
• Must possess excellent customer service skills.
• Able to establish priorities, work independently, and proceed with objectives with minimal supervision.
• Observant and attentive.
• Ability to articulate gospel of Jesus Christ as communicated in Scripture.
• Mature understanding and respect for authority and peers, as well as camp guidelines and principles.
Physical Demands:
• Requires sitting, standing, squatting, stooping, twisting, etc.
• Some lifting required - up to 30 pounds.
• Requires standing for long periods.
Additional Requirements
• Must be at least 18 years of age due to the requirements for on-site community living.
• Will be assigned a secondary role.
• Must agree to and comply with MHA's employee driving guidelines for MHA-owned vehicles and use of personal vehicles for business purposes.
• Adherence to the basic principles as expressed in Mount Hermon's Mission, Vision, Values and Commitment statements.
• Adherence to company dress code and professional standards for personal grooming and appearance.
• Satisfactory completion of background investigation as well as ability to provide proof of eligibility to work in the United States.
• *This job description reflects essential functions of this position. It does not restrict management's right to reassign duties and responsibilities to this job at any time.
Employment Type: OTHER Show more details...
General Qualifications...
The Bookshop Associate is a Ministerial position. Ministerial staff render their work, stewardship, relationships and behavior as evidence of being followers of Jesus Christ while embracing and affirming Mount Hermon Association, Inc.'s ("MHA") Christian mission, vision, beliefs, culture code and standards of conduct. They are responsible for defining, cultivating and leading MHA's Christian community, conference programs and retreats.
All staff are expected to join gatherings, which includes prayer, worship, and Bible-centered teaching.
Position Objective:
The Bookshop Associate sells and promotes a variety of merchandise while keeping MHA Stores clean and orderly to ensure customers receive excellent service in a welcoming environment in a manner consistent with MHA's mission, vision and values.
Key Job Accountabilities:
• Greet and assist Bookshop guests and complete sales transactions at point of sale at MHA camps to create a hospitable shopping environment for customers.
• Receive and stock books and merchandise in such a manner as to create a neat and orderly shop.
• Operate computer software to reconcile daily sales.
• Drive to other MHA camp stores for restocking, cleaning, and organizing clothing and merchandise to create neat and orderly shops.
• Perform any other duties as assigned by Supervisor.
Supervisory Responsibilities:
• None.
QualificationsEducation/Certifications/Licenses:
• High school graduate or equivalent.
• College experience.
• Valid driver's license.
Work Experience:
• Customer service experience preferred.
Knowledge, Skills and Abilities:
• Must possess excellent customer service skills.
• Able to establish priorities, work independently, and proceed with objectives with minimal supervision.
• Observant and attentive.
• Ability to articulate gospel of Jesus Christ as communicated in Scripture.
• Mature understanding and respect for authority and peers, as well as camp guidelines and principles.
Physical Demands:
• Requires sitting, standing, squatting, stooping, twisting, etc.
• Some lifting required - up to 30 pounds.
• Requires standing for long periods.
Additional Requirements
• Must be at least 18 years of age due to the requirements for on-site community living.
• Will be assigned a secondary role.
• Must agree to and comply with MHA's employee driving guidelines for MHA-owned vehicles and use of personal vehicles for business purposes.
• Adherence to the basic principles as expressed in Mount Hermon's Mission, Vision, Values and Commitment statements.
• Adherence to company dress code and professional standards for personal grooming and appearance.
• Satisfactory completion of background investigation as well as ability to provide proof of eligibility to work in the United States.
• *This job description reflects essential functions of this position. It does not restrict management's right to reassign duties and responsibilities to this job at any time.
Employment Type: OTHER Show more details...
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