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Brother Industries
Brother.com is a leading global manufacturer of printing and imaging equipment, labelers, and sewing machines. The website offers a range of innovative products for both personal and business use. Customers can explore Brother’s latest printers, scanners, and multi-functional devices, as well as view their comprehensive range of labelers and sewing machines. Brother's commitment to sustainability is highlighted on the website, with information on their eco-friendly practices and initiatives towards reducing environmental impact. Brother offers an extensive support network including manuals, drivers, and software downloads, as well as live chat and technical support. Overall, Brother.com offers an easy-to-use website for customers to find the perfect products for their needs.
All genuine Brother consumables are designed as part of an entire printing system, and tested to ensure optimum performance and component protection for your home and business.brother.co.zaBrother offers free mobile apps for printing, labelling and support functions. Download from the App Store or Google Play Store and simplify how you use your Brother products.
The company's sales grew steadily through the early 1990s, from about US$1.3 billion in 1992 to over US$2.2 billion in 1994. The company launched its first household sewing machine in 1932. 17. 32.company-histories.comBrother has managed to remain competitive in the fast-paced electronics industry by developing innovative devices for its diverse markets.
Where is Brother Industries headquarter and corporate office address?twoinstitute.comBrother Industries is Electronics (B2C) business from Japan that founded in 1934 (88 years old in 2022), Brother Industries business is focusing on Brother Industries Ltd.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#5,173 Site Rank
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Site age29 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Stock priceBI5,BI5,BI5,14.7 EUR,-2.6 (-15.03%),-2.6 (-15.03%),-2.6 (-15.03%)
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Traded asTYO,:,6448
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Founded1908 (as Yasui Sewing Machine Co.)
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FounderKanekichi Yasui
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HeadquartersNagoya,,,Aichi,,,Japan
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Key peopleToshikazu Koike (,Chairman,),Ichiro Sasaki (,President,)
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Number of employees31,314 (consolidated) 3,779 (non-consolidated)
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Romanized nameBurazā Kōgyō Kabushiki-gaisha
Traffic rank
#5,173
#5,173
Site age
29 yrs
29 yrs
Location
United States
United States
Popular Questions for Brother Industries
Newest job postings for Brother Industries
via Brother Jobs
posted_at: 6 days agoschedule_type: Full-time
Let's Grow Together
Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're... committed to achieving shared success, and we provide
Let's Grow Together
Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're... committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.
The Representative, District Sales maintains, prospects, and closes accounts within the assigned territory, per divisional guidelines, with a specific focus on the Small-Medium Business (SMB) Dealer market. This position creates a sales focus on dealer/reseller account maintenance and executes on the associated plan of action, with support from the management team and the consensus of the department. This position develops and maintains strong, positive relationships with their accounts, drives for increased sales, and meet designated sales quotas. The Representative, District Sales participates on all assigned territory activities, including but not limited to the following tasks: making account calls, organizing travel, forecasting, managing assigned resources, prioritizing accounts as per potential, and closing sales.
Duties and Responsibilities
Account Management & Account Mapping
• Maintain a very high level of customer service and account management while maintaining sales and profitability in the assigned region
• Increase sales and develop future opportunities for Brother sales through proactive engagements with dealer/reseller sales representatives
• Contact accounts, qualify them, secure presentations, and close account leads that are generated by prospecting
• Actively participate in related vertical market events, including but not limited to: trade shows, technology seminars, and association
Sales Strategy Support
• Develop sales strategy for the assigned territory and provide a blueprint of specific sales actions needed to achieve and/or exceed regional sales
• Analyze current and targeted customers, providing actual and projected sales results in units/dollars, by product
• Vigorously monitor sales activities in territory and adjust, when needed, to refocus selling strategy
• Provide feedback to sales and marketing management for strategic decisions
Administration & Reporting
• Provide monthly calendar and weekly sales reports detailing specific sales opportunities in territory (closed, in progress, dead)
• Maintain an updated and proactive calendar with all current and future sales appointments
QUALIFICATIONS
Education
Bachelor's Degree in Business, Sales, Marketing, or related field (or equivalent experience)
Experience
Minimum 3 years
• Sales experience in a client-facing role
• Experience managing accounts in a defined region, preferably within a Small-Medium Business market
• Experience driving business and increasing sales over assigned accounts
Minimum 1 year
• Experience with the printer/scanner/labeling market and associated products or similar
industry
• Knowledge of industry trends and best practices
Software/Technical Skills
• Extensive understanding of “computer peripheral” area (e.g. Printer/Fax/MFC products & solutions)
• Knowledge of Microsoft Office (Outlook, PowerPoint, Excel, Word)
• Knowledge of SAP Customer Relationship Management (CRM) system-Preferred
Other Skills/Knowledge/Abilities
• Ability to maintain positive client relationships
• Ability to increase sales and close on accounts
• Excellent communication & presentation skills (verbal & written)
• Ability to diagnose customer issues & problem-solve for solutions
• Up to 80% Travel
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers. #LI-Hybrid
What We Offer Our Employees
We offer an above-market benefits package that includes a choice of Health Insurance plans (including Dental and Vision Insurance), a generous 401(k) Retirement Savings Plan, paid holidays, paid time off (PTO), and more! Plus, if you’re considering an advanced degree that would help you achieve your development and career goals, Brother USA offers a highly competitive tuition reimbursement program.
See what all the fuss is about! Apply today to learn why Forbes called Brother one of the World’s Best Employers (2020) and NJBIZ called Brother one of the Best Places to Work in New Jersey (2021)!
Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit www.brother.com.
Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application, a reasonable accommodation will be made upon request Show more details...
Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're... committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.
The Representative, District Sales maintains, prospects, and closes accounts within the assigned territory, per divisional guidelines, with a specific focus on the Small-Medium Business (SMB) Dealer market. This position creates a sales focus on dealer/reseller account maintenance and executes on the associated plan of action, with support from the management team and the consensus of the department. This position develops and maintains strong, positive relationships with their accounts, drives for increased sales, and meet designated sales quotas. The Representative, District Sales participates on all assigned territory activities, including but not limited to the following tasks: making account calls, organizing travel, forecasting, managing assigned resources, prioritizing accounts as per potential, and closing sales.
Duties and Responsibilities
Account Management & Account Mapping
• Maintain a very high level of customer service and account management while maintaining sales and profitability in the assigned region
• Increase sales and develop future opportunities for Brother sales through proactive engagements with dealer/reseller sales representatives
• Contact accounts, qualify them, secure presentations, and close account leads that are generated by prospecting
• Actively participate in related vertical market events, including but not limited to: trade shows, technology seminars, and association
Sales Strategy Support
• Develop sales strategy for the assigned territory and provide a blueprint of specific sales actions needed to achieve and/or exceed regional sales
• Analyze current and targeted customers, providing actual and projected sales results in units/dollars, by product
• Vigorously monitor sales activities in territory and adjust, when needed, to refocus selling strategy
• Provide feedback to sales and marketing management for strategic decisions
Administration & Reporting
• Provide monthly calendar and weekly sales reports detailing specific sales opportunities in territory (closed, in progress, dead)
• Maintain an updated and proactive calendar with all current and future sales appointments
QUALIFICATIONS
Education
Bachelor's Degree in Business, Sales, Marketing, or related field (or equivalent experience)
Experience
Minimum 3 years
• Sales experience in a client-facing role
• Experience managing accounts in a defined region, preferably within a Small-Medium Business market
• Experience driving business and increasing sales over assigned accounts
Minimum 1 year
• Experience with the printer/scanner/labeling market and associated products or similar
industry
• Knowledge of industry trends and best practices
Software/Technical Skills
• Extensive understanding of “computer peripheral” area (e.g. Printer/Fax/MFC products & solutions)
• Knowledge of Microsoft Office (Outlook, PowerPoint, Excel, Word)
• Knowledge of SAP Customer Relationship Management (CRM) system-Preferred
Other Skills/Knowledge/Abilities
• Ability to maintain positive client relationships
• Ability to increase sales and close on accounts
• Excellent communication & presentation skills (verbal & written)
• Ability to diagnose customer issues & problem-solve for solutions
• Up to 80% Travel
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers. #LI-Hybrid
What We Offer Our Employees
We offer an above-market benefits package that includes a choice of Health Insurance plans (including Dental and Vision Insurance), a generous 401(k) Retirement Savings Plan, paid holidays, paid time off (PTO), and more! Plus, if you’re considering an advanced degree that would help you achieve your development and career goals, Brother USA offers a highly competitive tuition reimbursement program.
See what all the fuss is about! Apply today to learn why Forbes called Brother one of the World’s Best Employers (2020) and NJBIZ called Brother one of the Best Places to Work in New Jersey (2021)!
Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit www.brother.com.
Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application, a reasonable accommodation will be made upon request Show more details...
via Brother Jobs
posted_at: 18 days agoschedule_type: Full-time
Let's Grow Together
Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're... committed to achieving shared success, and we provide
Let's Grow Together
Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're... committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.
The Coordinator, Purchasing assists with various aspects of the end to end Purchasing and Supplier creation process. This support role is responsible for maintaining accurate and timely workflows for all purchase orders and resolving and/or escalating issues. This role coordinates completion for all new purchase orders and compliance of the procurement policy by developing
and maintaining cross-functional relationships with key internal stakeholders. This role is responsible for confirming checklists and preliminary checks are satisfactory by verifying that all necessary prerequisites are met before sending to our Legal partners, as well as other related tasks to ensure appropriate follow-up and completion. In addition, this role provides routine administrative support to the Purchasing and Procurement teams.
Duties and Responsibilities
Procurement Coordination
• Act as the gatekeeper for all Zycus intake purchase requisitions
• Route the intake requisitions as appropriate
• Follow up to ensure timely resolution of the intake requisitions
• Review open PO’s periodically and contact business stakeholders to determine which ones can be closed
• Review new supplier set-ups in Zycus and verify all information
• Provide support to suppliers regarding their use of Zycus to enter/update their profile
• Ensure compliance with suppliers to follow invoicing protocols through Zycus
• Verify banking change requests by contacting suppliers and documenting the discussion
Process Validation
• Review standardized process checklist to ensure all requirements are satisfactory and completed in compliance with the established procurement process
• Handle routine follow-up related to missing information and route to appropriate internal stakeholders for corrections
• Accountable for follow-up with internal stakeholders and identify the need to escalate when necessary
Ad-hoc Projects
• Provide support of ad-hoc projects/initiatives for the Purchasing function
• Assist with data validation and comparison projects as needed
Qualifications
Education
• Associate's Degree (or equivalent experience) Business or related field
• Bachelor's Degree (or equivalent experience) Business or related field
Experience
Minimum 3 years Purchasing/Procurement support
Software/Technical Skills
• Microsoft Office Suite (Outlook, Word, Excel,
• PowerPoint) with working knowledge of V-lookups in Excel
• Zycus or equivalent Purchasing system
Other Skills/Knowledge/Abilities
• Strong communication skills (written and verbal)
• Able to independently analyze data
• Strong attention to detail
• Excellent organization and communication skills
• End to end Purchasing process
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers.
#LI-Hybrid
Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit www.brother.com.
Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application, a reasonable accommodation will be made upon request Show more details...
Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're... committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.
The Coordinator, Purchasing assists with various aspects of the end to end Purchasing and Supplier creation process. This support role is responsible for maintaining accurate and timely workflows for all purchase orders and resolving and/or escalating issues. This role coordinates completion for all new purchase orders and compliance of the procurement policy by developing
and maintaining cross-functional relationships with key internal stakeholders. This role is responsible for confirming checklists and preliminary checks are satisfactory by verifying that all necessary prerequisites are met before sending to our Legal partners, as well as other related tasks to ensure appropriate follow-up and completion. In addition, this role provides routine administrative support to the Purchasing and Procurement teams.
Duties and Responsibilities
Procurement Coordination
• Act as the gatekeeper for all Zycus intake purchase requisitions
• Route the intake requisitions as appropriate
• Follow up to ensure timely resolution of the intake requisitions
• Review open PO’s periodically and contact business stakeholders to determine which ones can be closed
• Review new supplier set-ups in Zycus and verify all information
• Provide support to suppliers regarding their use of Zycus to enter/update their profile
• Ensure compliance with suppliers to follow invoicing protocols through Zycus
• Verify banking change requests by contacting suppliers and documenting the discussion
Process Validation
• Review standardized process checklist to ensure all requirements are satisfactory and completed in compliance with the established procurement process
• Handle routine follow-up related to missing information and route to appropriate internal stakeholders for corrections
• Accountable for follow-up with internal stakeholders and identify the need to escalate when necessary
Ad-hoc Projects
• Provide support of ad-hoc projects/initiatives for the Purchasing function
• Assist with data validation and comparison projects as needed
Qualifications
Education
• Associate's Degree (or equivalent experience) Business or related field
• Bachelor's Degree (or equivalent experience) Business or related field
Experience
Minimum 3 years Purchasing/Procurement support
Software/Technical Skills
• Microsoft Office Suite (Outlook, Word, Excel,
• PowerPoint) with working knowledge of V-lookups in Excel
• Zycus or equivalent Purchasing system
Other Skills/Knowledge/Abilities
• Strong communication skills (written and verbal)
• Able to independently analyze data
• Strong attention to detail
• Excellent organization and communication skills
• End to end Purchasing process
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers.
#LI-Hybrid
Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit www.brother.com.
Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application, a reasonable accommodation will be made upon request Show more details...
via Brother Jobs
posted_at: 13 days agoschedule_type: Full-time
Let's Grow Together
Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're... committed to achieving shared success, and we provide
Let's Grow Together
Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're... committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.
The Specialist, Direct to Consumer/Ecommerce supports the day-to-day operations of our growing ecommerce website. To that end, the specialist is responsible for supporting the Direct to Consumer business by working closely with the Direct-to-Consumer team, the organizations Business Units, and shared services departments. This role focuses on a variety of operation areas, including but not limited to website presentation, pricing and promotional execution and monitoring, sales and inventory, product launches and maintaining the direct-to-consumer calendar.
Duties and Responsibilities
Pricing / Promotional Execution / New Product Management
• Setup, test, and implement weekly website change-outs of promos and pricing updates
• Coordinate with marketing, including email and social team, on any upcoming promotions or weekly deals ensuring we are communicating efficiently and accurately with our customers
• Share recaps of promotional, pricing offers, and share calendar schedule with internal stakeholders
• Ensure Direct to Consumer pricing is in-line with business price lists
• Ensure backend launch readiness for Direct to Consumer products (inventory and pricing)
• Manage PriceSpider / Where to Buy updates
• Work closely with Merch Manager to effectively advertise product launches across website
• Maintain and manage Direct to Consumer calendar, including but not limited to sales history, promotions, new launches, website updates and email scheduling
• Create and manage all project tickets and briefs related to Direct to
• Consumer calendar (email, social requests, etc.)
Website Optimization
• Conduct daily review of website and collaborate with Direct to
• Consumer and other internal stakeholders to suggest changes or updates to website and customer experience
• Coordinate with IT service managers for customer experience ticket monitoring and resolution
• Support the testing and Quality Assurance of tickets and projects
• Competitive Reviews including but not limited to competitive email and homepage captures, product offering orders, customer touchpoints, etc.
Analytics
• Ensure success of Direct to Consumer business through monitoring of strategic KPI’s (conversion, checkout drop off, order processing issues, etc.)
• Support in managing ecommerce data across SAP, Sitecore and
• Google Analytics (inventory, shipping, etc.)
• Support Direct to Consumer team with ad-hoc reporting and analytics requests
Additional Responsibilities
• Maintain Direct to Consumer SharePoint files, updating as necessary
• Attend meetings with internal and external stakeholders as a representative of Direct to Consumer business
• Participate in larger Customer Experience Center projects
• Perform additional ad-hoc duties as required
Qualifications
Education
Bachelor's Degree (or equivalent experience) in Business, Marketing, Business Administration, or related field preferred
Experience
Minimum 3 years Ecommerce/Web/Direct to Consumer Required
Software/Technical Skills
• Microsoft Office (Excel, Word, PowerPoint, Outlook) and Internet Navigation
• Internet Navigation and Knowledge
• Adobe Acrobat
• Knowledge of Analytic Databases such as Omniture, Tableau, Google Analytics
Other Skills/Knowledge/Abilities
• Communication Skills (Written & Verbal)
• Organizational Skills
• Attention to Detail
• Ability to Multitask
• Visionary and Creative, Project Management Skills
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers.
#LI-Hybrid
Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit www.brother.com.
Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application, a reasonable accommodation will be made upon request Show more details...
Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're... committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.
The Specialist, Direct to Consumer/Ecommerce supports the day-to-day operations of our growing ecommerce website. To that end, the specialist is responsible for supporting the Direct to Consumer business by working closely with the Direct-to-Consumer team, the organizations Business Units, and shared services departments. This role focuses on a variety of operation areas, including but not limited to website presentation, pricing and promotional execution and monitoring, sales and inventory, product launches and maintaining the direct-to-consumer calendar.
Duties and Responsibilities
Pricing / Promotional Execution / New Product Management
• Setup, test, and implement weekly website change-outs of promos and pricing updates
• Coordinate with marketing, including email and social team, on any upcoming promotions or weekly deals ensuring we are communicating efficiently and accurately with our customers
• Share recaps of promotional, pricing offers, and share calendar schedule with internal stakeholders
• Ensure Direct to Consumer pricing is in-line with business price lists
• Ensure backend launch readiness for Direct to Consumer products (inventory and pricing)
• Manage PriceSpider / Where to Buy updates
• Work closely with Merch Manager to effectively advertise product launches across website
• Maintain and manage Direct to Consumer calendar, including but not limited to sales history, promotions, new launches, website updates and email scheduling
• Create and manage all project tickets and briefs related to Direct to
• Consumer calendar (email, social requests, etc.)
Website Optimization
• Conduct daily review of website and collaborate with Direct to
• Consumer and other internal stakeholders to suggest changes or updates to website and customer experience
• Coordinate with IT service managers for customer experience ticket monitoring and resolution
• Support the testing and Quality Assurance of tickets and projects
• Competitive Reviews including but not limited to competitive email and homepage captures, product offering orders, customer touchpoints, etc.
Analytics
• Ensure success of Direct to Consumer business through monitoring of strategic KPI’s (conversion, checkout drop off, order processing issues, etc.)
• Support in managing ecommerce data across SAP, Sitecore and
• Google Analytics (inventory, shipping, etc.)
• Support Direct to Consumer team with ad-hoc reporting and analytics requests
Additional Responsibilities
• Maintain Direct to Consumer SharePoint files, updating as necessary
• Attend meetings with internal and external stakeholders as a representative of Direct to Consumer business
• Participate in larger Customer Experience Center projects
• Perform additional ad-hoc duties as required
Qualifications
Education
Bachelor's Degree (or equivalent experience) in Business, Marketing, Business Administration, or related field preferred
Experience
Minimum 3 years Ecommerce/Web/Direct to Consumer Required
Software/Technical Skills
• Microsoft Office (Excel, Word, PowerPoint, Outlook) and Internet Navigation
• Internet Navigation and Knowledge
• Adobe Acrobat
• Knowledge of Analytic Databases such as Omniture, Tableau, Google Analytics
Other Skills/Knowledge/Abilities
• Communication Skills (Written & Verbal)
• Organizational Skills
• Attention to Detail
• Ability to Multitask
• Visionary and Creative, Project Management Skills
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers.
#LI-Hybrid
Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit www.brother.com.
Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application, a reasonable accommodation will be made upon request Show more details...
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