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Most recent job postings at Bswift
via Jobgether
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
This a Full Remote job, the offer is available from: United States
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits,
This a Full Remote job, the offer is available from: United States
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
The primary objective of the Client Services Service Delivery Leader position is to work directly with clients to learn their goals and establish how the bswift can meet them. This role will also own a book of business of clients representing approximately $5,000,000 to $8,000,000+ in annualized recurring revenue (ARR). And lead a team of bswifters to support their clients needs and create/keep raving fans of bswift!
Specific responsibilities include the following:
- Own a book of business of clients representing $5,000,000 to $8,000,000+ in annualized recurring revenue (ARR).
- Directly manage client relationship(s); ensure delivery quality and timeliness
- Own project plans, governance & stewardships for our clients
- Organize regular client meetings to ensure excellent customer service
- Responsible for contractual compliance and managing financials
- Hire and equip great people that reflect our core values; Higher Standards, Greater Accountability, & More Fun
- Forecast and manage staffing levels and associated expenses
- People management, career development coaching
- Provide day to day guidance to the service delivery team
- Assist in product strategy rollout of new technology and services to our clients
- Drive efficiency through standard operating procedures (creation, refinements, and adherence) and through automation and challenging the status quo
- Coordinate business strategy with bswift's leadership team: call center, COBRA/FSA, billing team, Product Management, additional COE Sharded Operations groups, and IT team as needed.
- Assist in sales and marketing efforts as needed
- Consistently reflect our core values of higher standards, greater accountability, and more fun to bswift associates, clients, and partners
Qualifications/Experience/Skills/Other Requirements:
- 12+ years of client relationship and/or benefit implementation experience
- Significant health & welfare client relationship management experience to help consult clients and work through new benefit strategies
- Detailed knowledge of employee benefits and related technology solutions
- A leadership style that reflects and reinforces bswift core values; Higher Standards, Greater Accountability, More Fun
- Strong people management skills; and ability to interact with all levels of a client's organization
- Strong customer service orientation to maintain high NPS score for book of business
- Excellent verbal and written communication skills to be able to communicate with all levels of an organization from C suite to benefits manager
- Ability to assist and equip others to efficiently solve complex problems
- Strong organizational skills are required including multi-tasking and working in a changing environment
- Willingness to travel as needed (up to 10%)
- Bachelor’s Degree from a four-Year College or university; or equivalent combination of education and experience.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $120,000-$145,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you Show more details...
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
The primary objective of the Client Services Service Delivery Leader position is to work directly with clients to learn their goals and establish how the bswift can meet them. This role will also own a book of business of clients representing approximately $5,000,000 to $8,000,000+ in annualized recurring revenue (ARR). And lead a team of bswifters to support their clients needs and create/keep raving fans of bswift!
Specific responsibilities include the following:
- Own a book of business of clients representing $5,000,000 to $8,000,000+ in annualized recurring revenue (ARR).
- Directly manage client relationship(s); ensure delivery quality and timeliness
- Own project plans, governance & stewardships for our clients
- Organize regular client meetings to ensure excellent customer service
- Responsible for contractual compliance and managing financials
- Hire and equip great people that reflect our core values; Higher Standards, Greater Accountability, & More Fun
- Forecast and manage staffing levels and associated expenses
- People management, career development coaching
- Provide day to day guidance to the service delivery team
- Assist in product strategy rollout of new technology and services to our clients
- Drive efficiency through standard operating procedures (creation, refinements, and adherence) and through automation and challenging the status quo
- Coordinate business strategy with bswift's leadership team: call center, COBRA/FSA, billing team, Product Management, additional COE Sharded Operations groups, and IT team as needed.
- Assist in sales and marketing efforts as needed
- Consistently reflect our core values of higher standards, greater accountability, and more fun to bswift associates, clients, and partners
Qualifications/Experience/Skills/Other Requirements:
- 12+ years of client relationship and/or benefit implementation experience
- Significant health & welfare client relationship management experience to help consult clients and work through new benefit strategies
- Detailed knowledge of employee benefits and related technology solutions
- A leadership style that reflects and reinforces bswift core values; Higher Standards, Greater Accountability, More Fun
- Strong people management skills; and ability to interact with all levels of a client's organization
- Strong customer service orientation to maintain high NPS score for book of business
- Excellent verbal and written communication skills to be able to communicate with all levels of an organization from C suite to benefits manager
- Ability to assist and equip others to efficiently solve complex problems
- Strong organizational skills are required including multi-tasking and working in a changing environment
- Willingness to travel as needed (up to 10%)
- Bachelor’s Degree from a four-Year College or university; or equivalent combination of education and experience.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $120,000-$145,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you Show more details...
via Jobgether
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
This a Full Remote job, the offer is available from: United States
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits,
This a Full Remote job, the offer is available from: United States
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
Specific responsibilities include the following:
Consistently reflect our core values of higher standards, greater accountability, and more fun to bswift associates, clients, and partners
Directly manage their assigned client relationship(s); ensure delivery quality and timeliness
Develop and maintain strong relationships at a strategic and operational level with assigned clients
Leading Partnering with a team of operations managers and associates to coordinate with other bswift resources (product management, development, call center) to meet client deliverables; including, but not limited to:
-Creating Benefits Class Matrix, Requirements, Rates, Permissions, Field Options, Site Text and Implementation Questions Log with client (including client sign-off)
-Configuring system as needed for annual benefit program changes/acquisitions
-Executing on non-automated service delivery processes to satisfy scope requirements
-Researching and resolving client inquiries regarding system and process issues
-Training clients on new and existing system features and services (prepare and conduct technical/product presentations and demos as required)
-Testing new and existing system functionality to ensure accuracy of client system configuration
Provide day to day guidance to the service delivery team
Proactively consult clients on best practices and necessary system and process changes to achieve client goals throughout the year and during annual open enrollment
Schedule, prepare for, and lead quarterly and/or annual stewardship meetings with clients and lead other regularly scheduled meetings as necessary
Schedule and lead regular client status meetings for their assigned clients to ensure excellent customer service
Research and recommend system enhancement based upon client needs (assist in the development of enhancement specifications with bswift Product Managers and Developers)
Consult clients on additional bswift products and services to provide additional value to client relationship
Create and coordinate requirements for gathering and processing one-time projects as needed (Vendor or Internal)
Advocate client needs throughout all phases of product life cycle (plan, design, integrate, install, manage)
Drive efficiency and quality through standard operating procedures
Coordinate and secure renewal of client agreements as necessary
Responsible for special projects as assigned
Assist in sales and marketing efforts as needed
Qualifications/Experience/Skills/Other Requirements:
8+ Years of direct client and/or associate/analyst experience preferred
4+ years of project management
Solid Technical background
Must be proficient in Excel (VLOOKUP, Pivot Tables, Basic Functionality)
Good written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions
Ability to operate and make timely decisions in an ambiguous, fast-paced atmosphere
A leadership style that reflects and reinforces bswift core values; Higher Standards, Greater Accountability, More Fun
Project management skills; and ability to interact with all levels of a clients organization
Must be able to quickly sort through complex subject material
Strong analytical skill set and ability to effectively use data for strategy
High level of productivity, reliability, responsibility, attendance, dependability, organization and accuracy/thoroughness
Ability to assist and equip others to efficiently solve complex problems
Must possess a passion for teamwork, client service and reaching business results through problem solving
Strong organizational skills are required including multi-tasking and working in a changing environment
A Bachelor’s Degree from a four-Year College or university; or equivalent combination of education and experience.
Willingness to travel as needed (up to 10%)
In the spirit of pay transparency, we are excited to share the base salary range for this position is $90,000-$120,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 15%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you Show more details...
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
Specific responsibilities include the following:
Consistently reflect our core values of higher standards, greater accountability, and more fun to bswift associates, clients, and partners
Directly manage their assigned client relationship(s); ensure delivery quality and timeliness
Develop and maintain strong relationships at a strategic and operational level with assigned clients
Leading Partnering with a team of operations managers and associates to coordinate with other bswift resources (product management, development, call center) to meet client deliverables; including, but not limited to:
-Creating Benefits Class Matrix, Requirements, Rates, Permissions, Field Options, Site Text and Implementation Questions Log with client (including client sign-off)
-Configuring system as needed for annual benefit program changes/acquisitions
-Executing on non-automated service delivery processes to satisfy scope requirements
-Researching and resolving client inquiries regarding system and process issues
-Training clients on new and existing system features and services (prepare and conduct technical/product presentations and demos as required)
-Testing new and existing system functionality to ensure accuracy of client system configuration
Provide day to day guidance to the service delivery team
Proactively consult clients on best practices and necessary system and process changes to achieve client goals throughout the year and during annual open enrollment
Schedule, prepare for, and lead quarterly and/or annual stewardship meetings with clients and lead other regularly scheduled meetings as necessary
Schedule and lead regular client status meetings for their assigned clients to ensure excellent customer service
Research and recommend system enhancement based upon client needs (assist in the development of enhancement specifications with bswift Product Managers and Developers)
Consult clients on additional bswift products and services to provide additional value to client relationship
Create and coordinate requirements for gathering and processing one-time projects as needed (Vendor or Internal)
Advocate client needs throughout all phases of product life cycle (plan, design, integrate, install, manage)
Drive efficiency and quality through standard operating procedures
Coordinate and secure renewal of client agreements as necessary
Responsible for special projects as assigned
Assist in sales and marketing efforts as needed
Qualifications/Experience/Skills/Other Requirements:
8+ Years of direct client and/or associate/analyst experience preferred
4+ years of project management
Solid Technical background
Must be proficient in Excel (VLOOKUP, Pivot Tables, Basic Functionality)
Good written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions
Ability to operate and make timely decisions in an ambiguous, fast-paced atmosphere
A leadership style that reflects and reinforces bswift core values; Higher Standards, Greater Accountability, More Fun
Project management skills; and ability to interact with all levels of a clients organization
Must be able to quickly sort through complex subject material
Strong analytical skill set and ability to effectively use data for strategy
High level of productivity, reliability, responsibility, attendance, dependability, organization and accuracy/thoroughness
Ability to assist and equip others to efficiently solve complex problems
Must possess a passion for teamwork, client service and reaching business results through problem solving
Strong organizational skills are required including multi-tasking and working in a changing environment
A Bachelor’s Degree from a four-Year College or university; or equivalent combination of education and experience.
Willingness to travel as needed (up to 10%)
In the spirit of pay transparency, we are excited to share the base salary range for this position is $90,000-$120,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 15%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you Show more details...
via Glassdoor
posted_at: 1 day agoschedule_type: Full-timesalary: 45K–65K a yearwork_from_home: 1
Want to be a bswifter?
bswift's successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift's... state-of-the-art cloud-based technology and outsourcing
Want to be a bswifter?
bswift's successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift's... state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We're looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
WHAT YOU'LL DO
The Procurement Analyst will assist in supporting our organizations procurement needs by researching new suppliers, ensuring all anticipated/planned purchases of products and services meet our standards, and assisting in contract negotiations to achieve cost-effective results in a timely manner. This role additionally supports strategic planning, pricing negotiations, specification determination and supply control by defining a need, identifying the appropriate solution, managing the purchase, and administering procurement contracts.
WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions):
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Provide collaborative efforts to support fulfillment of procure-to-pay activities
• Prepare proposals, request quotes and negotiate purchase agreements
• Coordinate time efficient review of contract terms related to IT Security, Privacy, Risk, Legal, Finance and key stakeholders as needed
• Assist with purchasing requests and preparing purchase orders
• Monitor supplier performance and SLAs
• Analyze industry and demand trends to support leadership with the development and implementation of sourcing strategies
• Regularly assess IT assets and supply needs to maintain balanced inventory
• Research potential suppliers with a focus on risk management and cost savings
• Conduct cost-benefit analysis of existing and prospective suppliers
• Generate monthly, quarterly and annual supply cost reports
• Track invoices and spend across all departments
• Coordinate vendor management, inquires and communication
• Maintain accurate and current documentation of active and preferred suppliers
• Perform ongoing audits of vendor contracts and maintain accurate archive repository
• Assist in developing processes and procedures of growing Procurement Department
WHAT YOU NEED TO SUCCEED (Required Education and Experience):
• Excellent communication, interpersonal and negotiation skills.
• Proven work experience in procurement, contracting or similar roles.
• Strong knowledge or background of supplier and third party software.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Experience in collecting and analyzing data.
• Ability to prioritize tasks and meet team objectives.
• Ability to maintain efficiency in a high-paced environment.
• Proficient with Microsoft Office Suite and similar software tools.
• Ability to adapt and quickly learn new software solutions
• Experience in managing processes and policies
NICE TO HAVE (Preferred education and experience):
• Bachelor's degree or equivalent work experience is a similar role
• Certification in third party risk management or procedures
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $45,000-$65,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago's Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation's Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we'd love to hear from you Show more details...
bswift's successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift's... state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We're looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
WHAT YOU'LL DO
The Procurement Analyst will assist in supporting our organizations procurement needs by researching new suppliers, ensuring all anticipated/planned purchases of products and services meet our standards, and assisting in contract negotiations to achieve cost-effective results in a timely manner. This role additionally supports strategic planning, pricing negotiations, specification determination and supply control by defining a need, identifying the appropriate solution, managing the purchase, and administering procurement contracts.
WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions):
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Provide collaborative efforts to support fulfillment of procure-to-pay activities
• Prepare proposals, request quotes and negotiate purchase agreements
• Coordinate time efficient review of contract terms related to IT Security, Privacy, Risk, Legal, Finance and key stakeholders as needed
• Assist with purchasing requests and preparing purchase orders
• Monitor supplier performance and SLAs
• Analyze industry and demand trends to support leadership with the development and implementation of sourcing strategies
• Regularly assess IT assets and supply needs to maintain balanced inventory
• Research potential suppliers with a focus on risk management and cost savings
• Conduct cost-benefit analysis of existing and prospective suppliers
• Generate monthly, quarterly and annual supply cost reports
• Track invoices and spend across all departments
• Coordinate vendor management, inquires and communication
• Maintain accurate and current documentation of active and preferred suppliers
• Perform ongoing audits of vendor contracts and maintain accurate archive repository
• Assist in developing processes and procedures of growing Procurement Department
WHAT YOU NEED TO SUCCEED (Required Education and Experience):
• Excellent communication, interpersonal and negotiation skills.
• Proven work experience in procurement, contracting or similar roles.
• Strong knowledge or background of supplier and third party software.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Experience in collecting and analyzing data.
• Ability to prioritize tasks and meet team objectives.
• Ability to maintain efficiency in a high-paced environment.
• Proficient with Microsoft Office Suite and similar software tools.
• Ability to adapt and quickly learn new software solutions
• Experience in managing processes and policies
NICE TO HAVE (Preferred education and experience):
• Bachelor's degree or equivalent work experience is a similar role
• Certification in third party risk management or procedures
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $45,000-$65,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago's Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation's Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we'd love to hear from you Show more details...
via LinkedIn
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s... state-of-the-art cloud-based technology and outsourcing
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s... state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
Title: Compliance Audit and Policy [Manager]
WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions):
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Manage internal annual SOC 1, SOC 2, and HIPAA audits
• Manage external customer compliance and security audits
• Manage and conduct internal, non-financial compliance audits
• Manage remediation of any gaps identified in audits
• Manage and maintain Compliance Program policies and similarly related policies / procedures
• Work with other internal stakeholders to review, monitor and enhance applicable policies
• Assist in drafting new policies and controls as needed
WHAT YOU NEED TO SUCCEED (Required Education and Experience):
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Proficient with utilizing GRC tools for audit management
• BA / BS from an accredited university
• At least six years related experience in vendor risk management, internal controls, SOC2 management or related fields for Software (SAAS) companies required
NICE TO HAVE (Preferred education and experience):
• Health Benefits Administration experience
• Certified Internal Auditor, Certification in Control Self-Assessment, Risk Management Professional, or related certification
OTHER DUTIES
As assigned
In the spirit of pay transparency, we are excited to share the base salary range for this position is $80,000-$110,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you Show more details...
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s... state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
Title: Compliance Audit and Policy [Manager]
WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions):
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Manage internal annual SOC 1, SOC 2, and HIPAA audits
• Manage external customer compliance and security audits
• Manage and conduct internal, non-financial compliance audits
• Manage remediation of any gaps identified in audits
• Manage and maintain Compliance Program policies and similarly related policies / procedures
• Work with other internal stakeholders to review, monitor and enhance applicable policies
• Assist in drafting new policies and controls as needed
WHAT YOU NEED TO SUCCEED (Required Education and Experience):
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Proficient with utilizing GRC tools for audit management
• BA / BS from an accredited university
• At least six years related experience in vendor risk management, internal controls, SOC2 management or related fields for Software (SAAS) companies required
NICE TO HAVE (Preferred education and experience):
• Health Benefits Administration experience
• Certified Internal Auditor, Certification in Control Self-Assessment, Risk Management Professional, or related certification
OTHER DUTIES
As assigned
In the spirit of pay transparency, we are excited to share the base salary range for this position is $80,000-$110,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you Show more details...
via Jobgether
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
This a Full Remote job, the offer is available from: United States
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits,
This a Full Remote job, the offer is available from: United States
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
Job Details:
• Configure files using bswift EDI tooling as needed to meet client and carrier deliverables:
• Based on analysis / specifications created to match client / carrier plan and file requirements
• Testing new and existing file transmissions to ensure accuracy
• Research and resolve Client / Carrier inquiries regarding system and process issues
• Act as a resource for others with bswift EDI tools, configuration, testing, and defect management
• Communicate timelines and status with other bswift staff
• Provide hours estimates for new file implementations
• Triage client tickets and questions via email and voicemail
• Provide Feedbuilder training to Resellers
• Conduct release testing to ensure EDI quality of bswift system releases
• Import data into system as needed and assist with ad hoc client projects
• Audit system data from various sources and produce reports about summary and details
Required Experience:
• 2-3 years of in-system operations work (configuration, processing, etc.)
• Benefit administration or payroll experience
• Strong verbal and written communication skills
• Strong logic skills (if then, hierarchical relationships)
• Audit experience a plus
• Basic project management skills
• Resourceful, optimistic, can-do attitude
Education:
• Bachelor's degree (B. A.) from four-year college or university; or equivalent relevant work experience.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $22-29/hr, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package.
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you Show more details...
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
Job Details:
• Configure files using bswift EDI tooling as needed to meet client and carrier deliverables:
• Based on analysis / specifications created to match client / carrier plan and file requirements
• Testing new and existing file transmissions to ensure accuracy
• Research and resolve Client / Carrier inquiries regarding system and process issues
• Act as a resource for others with bswift EDI tools, configuration, testing, and defect management
• Communicate timelines and status with other bswift staff
• Provide hours estimates for new file implementations
• Triage client tickets and questions via email and voicemail
• Provide Feedbuilder training to Resellers
• Conduct release testing to ensure EDI quality of bswift system releases
• Import data into system as needed and assist with ad hoc client projects
• Audit system data from various sources and produce reports about summary and details
Required Experience:
• 2-3 years of in-system operations work (configuration, processing, etc.)
• Benefit administration or payroll experience
• Strong verbal and written communication skills
• Strong logic skills (if then, hierarchical relationships)
• Audit experience a plus
• Basic project management skills
• Resourceful, optimistic, can-do attitude
Education:
• Bachelor's degree (B. A.) from four-year college or university; or equivalent relevant work experience.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $22-29/hr, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package.
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you Show more details...
via Jobgether
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
This a Full Remote job, the offer is available from: United States
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits,
This a Full Remote job, the offer is available from: United States
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
Position Summary: Individuals in this position will provide the last line of Production software support. Success in this role will be achieved by those that are keenly analytical and resourceful problem solvers. Experienced developers are required, because of a mature codebase that spans multiple layers and integration points. The work environment is fast-paced and challenging with ample opportunity for professional and personal growth.
Qualifications:
• 5+ years of experience in software development.
• Extensive experience using ASP.NET, C#, and SQL Server
• Experience using Angular 2+
• Experience with JavaScript and jQuery
• Excellent problem-solving skills and a good sense of urgency.
• Ability to stay focused in the face of a large codebase.
• Strong knowledge of interfacing systems.
• Ability to respond to changing priorities.
• Strong attention to detail, dependability, and follow through.
Preferred Qualifications:
• Experience using Azure DevOps or Team Foundation Server
• Experience using an Agile methodology
Education:
Bachelor's Degree with specialization in Computer Science, Engineering, or related.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $ 102,000.00-130,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 12.5%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you Show more details...
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
Position Summary: Individuals in this position will provide the last line of Production software support. Success in this role will be achieved by those that are keenly analytical and resourceful problem solvers. Experienced developers are required, because of a mature codebase that spans multiple layers and integration points. The work environment is fast-paced and challenging with ample opportunity for professional and personal growth.
Qualifications:
• 5+ years of experience in software development.
• Extensive experience using ASP.NET, C#, and SQL Server
• Experience using Angular 2+
• Experience with JavaScript and jQuery
• Excellent problem-solving skills and a good sense of urgency.
• Ability to stay focused in the face of a large codebase.
• Strong knowledge of interfacing systems.
• Ability to respond to changing priorities.
• Strong attention to detail, dependability, and follow through.
Preferred Qualifications:
• Experience using Azure DevOps or Team Foundation Server
• Experience using an Agile methodology
Education:
Bachelor's Degree with specialization in Computer Science, Engineering, or related.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $ 102,000.00-130,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 12.5%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you Show more details...
via Greenhouse
posted_at: 3 days agoschedule_type: Full-time
WHAT YOU’LL DO
The Procurement Analyst will assist in supporting our organizations procurement needs by researching new suppliers, ensuring all anticipated/planned purchases of products and services meet our standards, and assisting in contract negotiations to achieve cost-effective results in a timely manner. This role additionally supports strategic planning, pricing negotiations... specification determination and supply control by defining a
WHAT YOU’LL DO
The Procurement Analyst will assist in supporting our organizations procurement needs by researching new suppliers, ensuring all anticipated/planned purchases of products and services meet our standards, and assisting in contract negotiations to achieve cost-effective results in a timely manner. This role additionally supports strategic planning, pricing negotiations... specification determination and supply control by defining a need, identifying the appropriate solution, managing the purchase, and administering procurement contracts.
WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions):
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Provide collaborative efforts to support fulfillment of procure-to-pay activities
• Prepare proposals, request quotes and negotiate purchase agreements
• Coordinate time efficient review of contract terms related to IT Security, Privacy, Risk, Legal, Finance and key stakeholders as needed
• Assist with purchasing requests and preparing purchase orders
• Monitor supplier performance and SLAs
• Analyze industry and demand trends to support leadership with the development and implementation of sourcing strategies
• Regularly assess IT assets and supply needs to maintain balanced inventory
• Research potential suppliers with a focus on risk management and cost savings
• Conduct cost-benefit analysis of existing and prospective suppliers
• Generate monthly, quarterly and annual supply cost reports
• Track invoices and spend across all departments
• Coordinate vendor management, inquires and communication
• Maintain accurate and current documentation of active and preferred suppliers
• Perform ongoing audits of vendor contracts and maintain accurate archive repository
• Assist in developing processes and procedures of growing Procurement Department
WHAT YOU NEED TO SUCCEED (Required Education and Experience):
• Excellent communication, interpersonal and negotiation skills.
• Proven work experience in procurement, contracting or similar roles.
• Strong knowledge or background of supplier and third party software.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Experience in collecting and analyzing data.
• Ability to prioritize tasks and meet team objectives.
• Ability to maintain efficiency in a high-paced environment.
• Proficient with Microsoft Office Suite and similar software tools.
• Ability to adapt and quickly learn new software solutions
• Experience in managing processes and policies
NICE TO HAVE (Preferred education and experience):
• Bachelor's degree or equivalent work experience is a similar role
• Certification in third party risk management or procedures
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $45,000-$65,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package Show more details...
The Procurement Analyst will assist in supporting our organizations procurement needs by researching new suppliers, ensuring all anticipated/planned purchases of products and services meet our standards, and assisting in contract negotiations to achieve cost-effective results in a timely manner. This role additionally supports strategic planning, pricing negotiations... specification determination and supply control by defining a need, identifying the appropriate solution, managing the purchase, and administering procurement contracts.
WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions):
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Provide collaborative efforts to support fulfillment of procure-to-pay activities
• Prepare proposals, request quotes and negotiate purchase agreements
• Coordinate time efficient review of contract terms related to IT Security, Privacy, Risk, Legal, Finance and key stakeholders as needed
• Assist with purchasing requests and preparing purchase orders
• Monitor supplier performance and SLAs
• Analyze industry and demand trends to support leadership with the development and implementation of sourcing strategies
• Regularly assess IT assets and supply needs to maintain balanced inventory
• Research potential suppliers with a focus on risk management and cost savings
• Conduct cost-benefit analysis of existing and prospective suppliers
• Generate monthly, quarterly and annual supply cost reports
• Track invoices and spend across all departments
• Coordinate vendor management, inquires and communication
• Maintain accurate and current documentation of active and preferred suppliers
• Perform ongoing audits of vendor contracts and maintain accurate archive repository
• Assist in developing processes and procedures of growing Procurement Department
WHAT YOU NEED TO SUCCEED (Required Education and Experience):
• Excellent communication, interpersonal and negotiation skills.
• Proven work experience in procurement, contracting or similar roles.
• Strong knowledge or background of supplier and third party software.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Experience in collecting and analyzing data.
• Ability to prioritize tasks and meet team objectives.
• Ability to maintain efficiency in a high-paced environment.
• Proficient with Microsoft Office Suite and similar software tools.
• Ability to adapt and quickly learn new software solutions
• Experience in managing processes and policies
NICE TO HAVE (Preferred education and experience):
• Bachelor's degree or equivalent work experience is a similar role
• Certification in third party risk management or procedures
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $45,000-$65,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package Show more details...
via Greenhouse
posted_at: 3 days agoschedule_type: Full-time
Summary
The Senior Accountant will play a vital role in analyzing financial reports, managing internal controls, coordinating accounting projects, and ensuring accurate and timely financial reporting...
Roles & Responsibilities
•Make recommendations based on analysis and status of reserves, assets and expenditures
• Document and monitor internal controls in support of auditing team • Coordinate more complex accounting projects and initiatives
Summary
The Senior Accountant will play a vital role in analyzing financial reports, managing internal controls, coordinating accounting projects, and ensuring accurate and timely financial reporting...
Roles & Responsibilities
•Make recommendations based on analysis and status of reserves, assets and expenditures
• Document and monitor internal controls in support of auditing team • Coordinate more complex accounting projects and initiatives with other members of the accounting and finance team or with other departments
• Perform month-end, quarter-end, and year-end close activities
• Analyze complex financial reports and records • Analyze variances and prepare account reconciliations
• Prepare financial reports
• Manage sales commissions calculations and reporting, including implementation support of a commissions software platform
• Coordinate with external sales tax firm to provide required reporting and ensure sales taxes are filed accurately and on time
• Administer the company’s OneSource integrated sales tax solution
• Assist with audit preparations and taxes
• Perform other accounting duties as assigned Senior Accountant Essential Skills and Experience
• Highly detail-oriented and organized • Ability to meet a constant stream of deadlines; over-time and/or weekend work may be required occasionally
• Proven ability to work both independently and collaboratively with different levels of employees
• Superior analytical and problem-solving skills
• Familiarity with accounting software and programs
Requirements:
• More than 8 years of general accounting experience, either in a public accounting firm or in a private corporate environment
• Bachelor’s degree in accounting, finance, math, business administration, or a related field
In the spirit of pay transparency, we are excited to share the base salary range for this position is $65,000-$90,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package Show more details...
The Senior Accountant will play a vital role in analyzing financial reports, managing internal controls, coordinating accounting projects, and ensuring accurate and timely financial reporting...
Roles & Responsibilities
•Make recommendations based on analysis and status of reserves, assets and expenditures
• Document and monitor internal controls in support of auditing team • Coordinate more complex accounting projects and initiatives with other members of the accounting and finance team or with other departments
• Perform month-end, quarter-end, and year-end close activities
• Analyze complex financial reports and records • Analyze variances and prepare account reconciliations
• Prepare financial reports
• Manage sales commissions calculations and reporting, including implementation support of a commissions software platform
• Coordinate with external sales tax firm to provide required reporting and ensure sales taxes are filed accurately and on time
• Administer the company’s OneSource integrated sales tax solution
• Assist with audit preparations and taxes
• Perform other accounting duties as assigned Senior Accountant Essential Skills and Experience
• Highly detail-oriented and organized • Ability to meet a constant stream of deadlines; over-time and/or weekend work may be required occasionally
• Proven ability to work both independently and collaboratively with different levels of employees
• Superior analytical and problem-solving skills
• Familiarity with accounting software and programs
Requirements:
• More than 8 years of general accounting experience, either in a public accounting firm or in a private corporate environment
• Bachelor’s degree in accounting, finance, math, business administration, or a related field
In the spirit of pay transparency, we are excited to share the base salary range for this position is $65,000-$90,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package Show more details...
via Glassdoor
posted_at: 3 days agoschedule_type: Full-timesalary: 65K–90K a yearwork_from_home: 1
Want to be a bswifter?
bswift's successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift's... state-of-the-art cloud-based technology and outsourcing
Want to be a bswifter?
bswift's successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift's... state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We're looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
Summary
The Senior Accountant will play a vital role in analyzing financial reports, managing internal controls, coordinating accounting projects, and ensuring accurate and timely financial reporting.
Roles & Responsibilities
• Make recommendations based on analysis and status of reserves, assets and expenditures
• Document and monitor internal controls in support of auditing team • Coordinate more complex accounting projects and initiatives with other members of the accounting and finance team or with other departments
• Perform month-end, quarter-end, and year-end close activities
• Analyze complex financial reports and records • Analyze variances and prepare account reconciliations
• Prepare financial reports
• Manage sales commissions calculations and reporting, including implementation support of a commissions software platform
• Coordinate with external sales tax firm to provide required reporting and ensure sales taxes are filed accurately and on time
• Administer the company's OneSource integrated sales tax solution
• Assist with audit preparations and taxes
• Perform other accounting duties as assigned Senior Accountant Essential Skills and Experience
• Highly detail-oriented and organized • Ability to meet a constant stream of deadlines; over-time and/or weekend work may be required occasionally
• Proven ability to work both independently and collaboratively with different levels of employees
• Superior analytical and problem-solving skills
• Familiarity with accounting software and programs
Requirements:
• More than 8 years of general accounting experience, either in a public accounting firm or in a private corporate environment
• Bachelor's degree in accounting, finance, math, business administration, or a related field
In the spirit of pay transparency, we are excited to share the base salary range for this position is $65,000-$90,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago's Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation's Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we'd love to hear from you Show more details...
bswift's successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift's... state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We're looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
Summary
The Senior Accountant will play a vital role in analyzing financial reports, managing internal controls, coordinating accounting projects, and ensuring accurate and timely financial reporting.
Roles & Responsibilities
• Make recommendations based on analysis and status of reserves, assets and expenditures
• Document and monitor internal controls in support of auditing team • Coordinate more complex accounting projects and initiatives with other members of the accounting and finance team or with other departments
• Perform month-end, quarter-end, and year-end close activities
• Analyze complex financial reports and records • Analyze variances and prepare account reconciliations
• Prepare financial reports
• Manage sales commissions calculations and reporting, including implementation support of a commissions software platform
• Coordinate with external sales tax firm to provide required reporting and ensure sales taxes are filed accurately and on time
• Administer the company's OneSource integrated sales tax solution
• Assist with audit preparations and taxes
• Perform other accounting duties as assigned Senior Accountant Essential Skills and Experience
• Highly detail-oriented and organized • Ability to meet a constant stream of deadlines; over-time and/or weekend work may be required occasionally
• Proven ability to work both independently and collaboratively with different levels of employees
• Superior analytical and problem-solving skills
• Familiarity with accounting software and programs
Requirements:
• More than 8 years of general accounting experience, either in a public accounting firm or in a private corporate environment
• Bachelor's degree in accounting, finance, math, business administration, or a related field
In the spirit of pay transparency, we are excited to share the base salary range for this position is $65,000-$90,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago's Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation's Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we'd love to hear from you Show more details...
via Jobgether
posted_at: 18 days agoschedule_type: Full-timework_from_home: 1
This a Full Remote job, the offer is available from: United States
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits,
This a Full Remote job, the offer is available from: United States
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
The primary objective of the Client Services Operations Manager position is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class software and services.
Specific responsibilities include the following:
• Help manage and provide technical guidance through the implementation of new client Web sites
• Continually update sites as requirements change each year or as often as needed (this includes benefit class matrix, requirements document, rates, permissions, field options, site text and any open items on questions log)
• Test client sites for quality assurance; track and monitor the resolution of issues
• Part of a team with other bswift resources (product management, development, call center) to meet client deliverables; including, but not limited to:
o Creating Benefits Class Matrix, Requirements, Rates, Permissions, Field Options, Site Text and Implementation Questions Log with client (including client sign-off)
o Configuring system as needed for annual benefit program changes/acquisitions
o Executing on non-automated service delivery processes to satisfy scope requirements
o Researching and resolving client inquiries regarding system and process issues
oTraining clients on new and existing system features and services (prepare and conduct technical/product presentations and demos as required)
• Testing new and existing system functionality to ensure accuracy of client system configuration
• Prepare and conduct technical/product presentations, demonstrations, and trainings (such as an open enrollment demo for new/changing plans, site text, and release functionality changes, etc.)
• Provide resolution of client issues by responding to questions and concerns about the use of bswift products; ability to leverage research to find resolution
• Maintain thorough understanding of all internal systems to respond to general and specialized client requests
• Triage client tickets and/or questions (email and voicemail) within 24 hours; maintaining ownership from initial customer contact to call resolution which includes supporting escalations if appropriate and providing customer updates
• Look for and help drive continuous process improvements/efficiencies by maintaining a thorough understanding of all internal systems
• Develop and implement fulfillment procedures
• Lead and create agendas for client meetings (when necessary)
• Coach and mentor other team members
• Share new ideas and customer needs with bswift teams throughout all phases of product life cycle
• Manage workflow in the setup and maintenance of carrier and payroll feeds
• Assist in sales and marketing activities as needed
• Provide open communication to bswift customers in a pleasant, professional manner with a can-do attitude
• Responsible for special projects as assigned
Qualifications/Experience/Skills/Other Requirements:
• 5+ Years of direct client and/or associate/analyst experience preferred
• 2+ years of project management
• Solid Technical background
• Must be proficient in Excel (VLOOKUP, Pivot Tables, Basic Functionality)
• Good written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions
• Ability to operate and make timely decisions in an ambiguous, fast-paced atmosphere
• Must be able to quickly sort through complex subject material
• Strong analytical skill set and ability to effectively use data for strategy
• High level of productivity, reliability, responsibility, attendance, dependability, organization and accuracy/thoroughness
• Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality
• Must possess a passion for teamwork, client service and reaching business results through problem solving
• A Bachelor’s Degree from a four-Year College or university; or equivalent combination of education and experience.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $79,000-$110,000, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 12.5%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you Show more details...
This offer from "Bswift LLC" has been enriched by Jobgether and got a 77% flex score...
Want to be a bswifter?
bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
The primary objective of the Client Services Operations Manager position is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class software and services.
Specific responsibilities include the following:
• Help manage and provide technical guidance through the implementation of new client Web sites
• Continually update sites as requirements change each year or as often as needed (this includes benefit class matrix, requirements document, rates, permissions, field options, site text and any open items on questions log)
• Test client sites for quality assurance; track and monitor the resolution of issues
• Part of a team with other bswift resources (product management, development, call center) to meet client deliverables; including, but not limited to:
o Creating Benefits Class Matrix, Requirements, Rates, Permissions, Field Options, Site Text and Implementation Questions Log with client (including client sign-off)
o Configuring system as needed for annual benefit program changes/acquisitions
o Executing on non-automated service delivery processes to satisfy scope requirements
o Researching and resolving client inquiries regarding system and process issues
oTraining clients on new and existing system features and services (prepare and conduct technical/product presentations and demos as required)
• Testing new and existing system functionality to ensure accuracy of client system configuration
• Prepare and conduct technical/product presentations, demonstrations, and trainings (such as an open enrollment demo for new/changing plans, site text, and release functionality changes, etc.)
• Provide resolution of client issues by responding to questions and concerns about the use of bswift products; ability to leverage research to find resolution
• Maintain thorough understanding of all internal systems to respond to general and specialized client requests
• Triage client tickets and/or questions (email and voicemail) within 24 hours; maintaining ownership from initial customer contact to call resolution which includes supporting escalations if appropriate and providing customer updates
• Look for and help drive continuous process improvements/efficiencies by maintaining a thorough understanding of all internal systems
• Develop and implement fulfillment procedures
• Lead and create agendas for client meetings (when necessary)
• Coach and mentor other team members
• Share new ideas and customer needs with bswift teams throughout all phases of product life cycle
• Manage workflow in the setup and maintenance of carrier and payroll feeds
• Assist in sales and marketing activities as needed
• Provide open communication to bswift customers in a pleasant, professional manner with a can-do attitude
• Responsible for special projects as assigned
Qualifications/Experience/Skills/Other Requirements:
• 5+ Years of direct client and/or associate/analyst experience preferred
• 2+ years of project management
• Solid Technical background
• Must be proficient in Excel (VLOOKUP, Pivot Tables, Basic Functionality)
• Good written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions
• Ability to operate and make timely decisions in an ambiguous, fast-paced atmosphere
• Must be able to quickly sort through complex subject material
• Strong analytical skill set and ability to effectively use data for strategy
• High level of productivity, reliability, responsibility, attendance, dependability, organization and accuracy/thoroughness
• Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality
• Must possess a passion for teamwork, client service and reaching business results through problem solving
• A Bachelor’s Degree from a four-Year College or university; or equivalent combination of education and experience.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $79,000-$110,000, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 12.5%. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
bswift is an equal opportunity/affirmative action employer.
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you Show more details...
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