Most recent job postings at Campaign Monitor
via Upwork posted_at: 19 days agoschedule_type: Contractorwork_from_home: 1
Need to create a data table within a Campaign Monitor email and update weekly with new data to send as a weekly newsletter Need to create a data table within a Campaign Monitor email and update weekly with new data to send as a weekly newsletter Show more details...
via Upwork posted_at: 29 days agoschedule_type: Contractorsalary: 30–75 an hourwork_from_home: 1
I need assistance with the automation feature of Campaign Monitor CRM. Specifically setting up the journey feature is of concern to me. I have the templates but cannot integrate them into their email journey flow. I need assistance with the automation feature of Campaign Monitor CRM. Specifically setting up the journey feature is of concern to me. I have the templates but cannot integrate them into their email journey flow. Show more details...
via Franklin, TN - Geebo posted_at: 3 days agoschedule_type: Full-timesalary: 20–28 an hour
The Role: As the Customer Marketing Manager for Sailthru, you will manage the customer lifecycle to drive lifetime value and build loyalty through a personalized experience. You will have a deep understanding of the customer experience throughout the funnel to unlock value for our customers within our products and inspire their marketing strategy. The ideal candidate is a data-driven marketer who is passionate about helping customers achieve their The Role:
As the Customer Marketing Manager for Sailthru, you will manage the customer lifecycle to drive lifetime value and build loyalty through a personalized experience. You will have a deep understanding of the customer experience throughout the funnel to unlock value for our customers within our products and inspire their marketing strategy. The ideal candidate is a data-driven marketer who is passionate about helping customers achieve their business and marketing goals. Key Tasks:
Work with the Director of Customer Marketing to develop an upsell strategy, matching specific customer cohorts with relevant product add-ons to drive retention and customer lifetime value Implement and optimize the upsell strategy, across multiple channels including email, in-app, webinars, and content, while collaborating with and complementing our Customer Success and Enablement team approaches Implement and optimize automated journeys to successfully onboard customers, increase product adoption and... improve retention, while complementing the Customer Success personalized experience Develop product migration plans for sun-setted products to mitigate churn risk, and drive adoption of newer features and products Play a key role in bringing to life Customer Forums to engage customers on the future product roadmap, as well as on their needs and expectations Develop good relationships with customer facing teams - Customer Success, Customer Experience, Enablement - to enhance the overall customer journey and ensure consistency Partner with the product marketing & marketing teams to amplify customer messaging and identify areas for collaboration and cross-promotion Analyze campaign results on an ongoing basis to identify risks and opportunities and develop a robust testing strategy to optimize all customer communications Ensure relevant customer teams are briefed on all customer communications, and feedback loops are established Conduct regular competitor communication reviews, providing business updates and recommendations for our future plans Preferred
Qualifications:
5-8
years marketing experience Preferably experience in working in an Enterprise environment Data-driven marketing approach, along with the ability to grasp and translate technical capabilities into business benefits. Ability to interpret results to action improvements Excellent written and verbal communication Adaptability Strong problem solving skills Ability to quickly build rapport and maintain interdepartmental relationships Excellent attention to detail, including adhering to brand guidelines Perks &
Benefits:
Competitive compensation and benefits package Life, AD&D, Short and Long Term Disability Insurance 401(k) with company matching Open Time Away Paid parental leave Fun and engaging culture!
Salary Range:
$100K -- $150K
Minimum Qualification
Brand Marketing & ManagementEstimated Salary: $20 to $28 per hour based on qualifications
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via Rockford, IL - Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
Join our Product Design team We're looking for a Senior Product Designer who shares our vision for designing beautiful software that thousands of people love to use. We're looking for someone with a strong understanding of user experience design, who knows how to apply that to directly drive product growth, and who loves to collaborate with teams to deliver impactful experiences. We're hoping... that might be you. You'll be joining an experienced, Join our Product Design team We're looking for a Senior Product Designer who shares our vision for designing beautiful software that thousands of people love to use. We're looking for someone with a strong understanding of user experience design, who knows how to apply that to directly drive product growth, and who loves to collaborate with teams to deliver impactful experiences. We're hoping... that might be you. You'll be joining an experienced, talented and passionate design team who have a big vision for where we want to take our products and our team. About Emma At Emma you'll be joining a team of smart and passionate people to solve challenging and interesting problems using the latest technologies. We're focused on building an approachable, easy to use but powerful email marketing platform that gives our customers the support and confidence to do their best work, and at the heart of this is great product design. Emma is proud to be part of the CM Group, a world-class portfolio of technology products including Campaign Monitor, Delivra, Liveclicker, Vuture, Sailthru and Selligent. Our mission is to be the most respected, fastest growing marketing technology company in the world. We have teams all over the globe -- from New York City to San Francisco to London to New Zealand -- making it a reality. What you'll be working on You will be an integral part of the product team. We envision, design and build modern and intuitive product experiences which lead to customer success and delight. You'll deeply understand customer needs, and balance that against business needs, to craft product experiences that really have an impact. You'll move quickly, iterate rapidly, and expertly strike that important balance between intuition and data-informed decision making. Requirements You're a strong all rounder. From discovery and envisioning right through to working with engineering to get the product built. Design thinking is built into your DNA but you also know how to execute and get things done. You'll be thinking about some of our trickiest and most interesting challenges, and constantly driving to improve the way we do things and improve our processes. You focus on outcomes and delivering value for both our users and our business. You have skill but also passion in crafting experiences and user interfaces, and you know how to iterate quickly on concepts. You think in terms of hours and days, not weeks and months. A systemic design approach empowers our design team and beyond to achieve consistency, yet still provides flexibility, and ultimately efficiency. You'll be helping to evolve our design system, so experience in developing the foundations, patterns and governing rules of a design system are essential. Collaboration is key. You'll have experience in partnering with product managers and engineers to achieve alignment and focus. Your approach is inclusive and you work to continuously take your teams along on the journey with you. You should be comfortable with an evidence-based approach to product design, plus also leaning into your experience-based intuition. You'll need to be familiar with a variety of both qualitative and quantitative research methods. This goes without saying, but you must be able to communicate your ideas and designs with the team. You'll frequently get feedback directly from our customers. For that reason alone, you must have excellent written and oral communication skills. Curiosity, creativity, and ambition. Expensive diploma or not, true talent isn't always something that can be taught in school. Ideally you will have 5
years of experience working in product design or user experience within cross-functional teams. If this all sounds exciting, we'd love to hear from you. Please make sure to include your CV and a link to your portfolio when applying.
Salary Range:
$80K -- $100K
Minimum Qualification
Design & UXEstimated Salary: $20 to $28 per hour based on qualifications
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via Denver, CO - Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
As Sales Marketing Manager your mission is to work closely with the Director of Product Marketing to ensure our customer teams are aligned on the needs of our buyers and customers, the unique value proposition of our products, and that they are equipped to successfully bring them to market. The Sales Marketing Manager role is an outbound focused product marketing role responsible for creating... compelling outbound deliverables (one-sheets, narratives, As Sales Marketing Manager your mission is to work closely with the Director of Product Marketing to ensure our customer teams are aligned on the needs of our buyers and customers, the unique value proposition of our products, and that they are equipped to successfully bring them to market. The Sales Marketing Manager role is an outbound focused product marketing role responsible for creating... compelling outbound deliverables (one-sheets, narratives, decks, user stories & testimonials, etc.) and working closely with sales and account management teams. The ideal candidate will be capable of creating effective marketing collateral and strategies that assist the efforts of sales teams and generate additional leads. This candidate should be comfortable creating content, generating compelling narratives, and communicating the product and customer value both face-to-face and through written communication. This candidate should also have experience talking directly with customers and turning those conversations into compelling user stories with the goal of helping the sales team close deals quickly. Additionally, this candidate should have a good understanding of the goals of various salespeople and ultimately operate as a close business partner, so your communication, enthusiasm and ability to work cross-functionally is incredibly important. Key Tasks:
Generate effective marketing collateral (one-sheets, slide decks, blog posts, emails, etc.) to assist sales and account management teams Create and maintain a repository of user stories, testimonials, and references that the sales teams can use to move deals through the pipeline Synthesize competitive intelligence to inform sales strategies, positioning, and up-to-date tools (battle cards, competitive responses, etc.), with a view towards improving sales effectiveness. Work closely with enablement team to deliver collateral and training to customer teams Assist in identifying target audiences and potential sales leads through marketing campaigns Demonstrate outcomes of sales marketing efforts through metrics and deliverables Assist Product Marketing to create and maintain product positioning and narrative, buyer personas, and go-to-market strategies Assist with win/loss reporting to provide actionable intelligence Qualifications & Skills Required:
A Bachelor's degree in business, marketing, or technology or relevant field of study 3-5 years experience in marketing or related field Preferably experience in the Enterprise sector Preferably experience working with a portfolio of products Strong stakeholder management skills and experience talking directly with customers Strong creative and analytical skills Excellent written and verbal communication and the ability to develop sales narratives and user stories that address customer pain points Ability to quickly build rapport and maintain interdepartmental relationships.
Salary Range:
$100K -- $150K
Minimum Qualification
Sales Management & Operations, Brand Marketing & Management, SalesEstimated Salary: $20 to $28 per hour based on qualifications
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via Seattle, WA - Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
The Role: The Customer Solutions Specialist will work to provide product strategy and technical consultation for customers and employees for their respective brand(s). The role will act primarily in a post-sales solutions consulting role to provide strategic technical guidance and architecting custom solutions, ensuring that customers are leveraging the product(s) as effectively as possible with... the goal of increasing customer satisfaction and The Role:
The Customer Solutions Specialist will work to provide product strategy and technical consultation for customers and employees for their respective brand(s). The role will act primarily in a post-sales solutions consulting role to provide strategic technical guidance and architecting custom solutions, ensuring that customers are leveraging the product(s) as effectively as possible with... the goal of increasing customer satisfaction and ARR via retention. This role will report into the Sr. Manager, Customer Solutions.
Responsibilities:
Work closely with the Customer Success Managers on any highly technical customer projects and use cases, scoping an end-to-end solution for their marketing and development teams to implement in order to maximize their usage of their product(s). Perform virtual or on-site technical audits across key for high-touch, high-risk customers to ensure that they're using their respective platform correctly in order to increase product satisfaction and minimize churn. Publish detailed Knowledge Base articles for posterity and to minimize time-to-value for future customers with similar needs. Provide occasional customer-facing workshops and webinars to help develop understanding of key technical concepts. Basic
Qualifications:
3-5 years working in a SaaS organization (ESP or digital marketing strongly preferred). Proficiency with web technologies such as HTML, CSS, JavaScript, JSON, RESTful APIs, etc. Excellent verbal and written communication as well as strong interpersonal skills. Strong attention to detail and proven ability to work under pressure and with tight deadlines. Comfort working cross-functionally, coordinating disparate projects, and managing timelines. Preferred
Qualifications:
Passion for learning new software, tools, and technologies. Experience building and delivering presentations that are coherent, well-organized and compelling; confident in presenting to large groups, including executive-level stakeholders. Familiarity with a server-side language such as Java, Python, NodeJS, or PHP. Ability to architect and deliver on custom customer solutions. Willingness to travel 10% of the time (post-COVID). Perks &
Benefits:
Competitive compensation and benefits package Life, AD&D, Short and Long Term Disability Insurance 401(k) with company matching Open Time Away Paid parental leave Fun and engaging culture!.
Salary Range:
$80K -- $100K
Minimum Qualification
Systems Architecture & EngineeringEstimated Salary: $20 to $28 per hour based on qualifications
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via Tarta.ai schedule_type: Full-time
As the Solution Architect, you are the nucleus during implementations by working with both technical and non-technical internal and external stakeholders to gather client business requirements, challenges and goals to design a solution that best meets the client’s expectations. What kind of person is a Solution Architect... Words that describe a Solution Architect are inquisitive, passionate, thoughtful, calculating, collaborative, consultative, As the Solution Architect, you are the nucleus during implementations by working with both technical and non-technical internal and external stakeholders to gather client business requirements, challenges and goals to design a solution that best meets the client’s expectations.

What kind of person is a Solution Architect...

Words that describe a Solution Architect are inquisitive, passionate, thoughtful, calculating, collaborative, consultative, entrepreneurial, technical.

A Solution Architect is the kind of person that approaches each project as if it was a project for a company they ran. They look to understand the underlying challenges and goals for the marketers, and in turn design a solution with their fellow team members that best meets those requirements.

Qualifications
• Expert in consulting and designing enterprise-level Digital Marketing solutions for client’s on the CES.
• 3+ years of experience within the MarTech Space.
• University degree (Business, Computer Information Systems, or similar degree preferred) or equivalent experience with demonstrated proficiency
• Experience documenting client requirements and software solutions using BRDs FSDs, wireframes, diagrams, workflows, and mockups.
• Experience leading client facing discovery sessions to conceptualize and design complex business solutions
• Excellent presentation and verbal skills with technical, non-technical, end-user, and executive audiences
• Familiarity with relational data models and SQL databases such as MySQL, Oracle, or MS SQL Server
• Familiarity with HTML, XML / XSL, CSS and JavaScript
• Familiarity with SOAP APIs, REST APIs and integration techniques
• Familiarity with SDLC methodologies including requirements, design, implementation, testing and maintenance
• Understanding of sales process and methodologies

What are the things that a Solution Architect is required to do?
• Provide excellent consultative services to clients :
• Lead scoping and consultative engagements with customers on the technical and business challenges related to their digital marketing initiatives.

Uncover use cases that will drive the solution design.
• Provide insight to solution design impacts to delivery and make recommendations for scalability and support.
• Lead design workshops and business requirements definition and creation, through sign off of the design.
• Present high-level overviews of Cheetah Digital architecture and integration capabilities.
• Validate solution components and provide solution walkthrough with customer

How does the Solution Architect work within the organization to design great CES solutions?
• Collaborate with Technical Architects and Data Architects to ensure the optimal solution design by talking through the requirements and use cases discussed with the client.
• Assist project managers efforts to draft and maintain timelines by providing input of the various elements of the solution and advise on the fastest path to value.
• Understand product capabilities / limitations and apply them to the solution design.
• Share client requests and use cases that go beyond product capabilities with the Product Team.
• Create, manage, and present an actionable Solution Specifications Document that aligns a customer's business needs to that of the Cheetah Digital solution.
• Identify solution issues and risks, and present alternatives to mitigate or resolve
• Be able to clearly state client use cases to internal stakeholders to represent the client needs when considering alternate solutions to features the platform may not support off the shelf.
• Drive change throughout the organization by collaborating with internal organizations to find efficiencies to improve on our processes.
• Support SolCon / TechCon / Sales through the pre-sale solution process to develop the level of effort and scope.
• We are dedicated to marketers
• Marketers have a more challenging job today than ever before and the status quo in marketing technology isn’t cutting it.

We’re focused on product innovation and expert services that break norms to help marketers from some of the world’s largest brands execute complex marketing campaigns at scale.
• We are innovators and operators
• Our business is rapidly growing, transforming globally, and we rely on people who can adapt quickly, shift direction with agile reflexes, and tackle challenges head on.
• We are global leaders
• Headquartered in Chicago, we operate across 13 countries with 1,500+ employees. We have the balance of a fast-growing company with the scale and stability of a proven leader in the global market for 20 years.
• We are progressive
• We pride ourselves in creating a globally diverse and inclusive workforce and offer competitive employee benefits, including volunteer time, parental leave, tuition reimbursement, and retirement savings.

Last updated : 2022-12-03
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via Bellevue, WA - Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
The Company Sailthru is the largest sender of personalized email on the planet. But we're so much more than an email provider or cross-channel marketing hub. We're committed to creating true partnerships with our clients, not just being another vendor. Working with some of the biggest names in ecommerce and publishing, we deliver personalized email, mobile messaging, and onsite experiences to... billions of consumers every year. Sailthru is proud The Company Sailthru is the largest sender of personalized email on the planet. But we're so much more than an email provider or cross-channel marketing hub. We're committed to creating true partnerships with our clients, not just being another vendor. Working with some of the biggest names in ecommerce and publishing, we deliver personalized email, mobile messaging, and onsite experiences to... billions of consumers every year. Sailthru is proud to be part of the CM Group, a world-class portfolio of technology products including Campaign Monitor, Delivra, Emma, Liveclicker, Vuture, and Selligent. Our mission is to be the most respected, fastest growing marketing technology company in the world. We have teams all over the globe -- from New York City to San Francisco to London to New Zealand -- making it a reality. The Role As a Senior Product Manager at Sailthru, you'll be leading the charge on strategy and delivery for Sailthru reporting products. Sailthru's data pipeline processes hundreds of thousands of messages per minute and 1.5 billion user activity events per day. You'll work with your colleagues in Product as well as many other areas to solicit, evaluate, organize, and prioritize customer feedback and translate that into products and features that drive significant business impact. You'll join a team of passionate technologists who enjoy a fast-paced, agile development culture. What You'll Do:
Own product strategy, successful development, commercialization and adoption of reporting and analytics products. Partner with other product managers and teams to evangelize Sailthru data and the use of our data lake. Speak the language of data engineers but focus on supporting them by translating big data into user-friendly reporting experiences for marketers. Partner with the Customer Success and Sales teams to engage our customers and prospects, and assess the ways in which our platform can enhance their end users' experience and drive improved customer value and retention. Work with prospects and customers to uncover new or changing customer use cases and business needs, and generate the corresponding product specs/requirements. Reflect customer needs in our product roadmap via leadership in roadmap planning, Sprint ceremonies, and strategic review sessions. Utilize data (adoption/utilization metrics, support tickets, sales performance, and more) to define success or failure, and make informed decisions as you work with Engineering to ship iteratively and often. Learn our product offerings inside-and-out and develop the expertise to take on anything from a sales support call to a client feature discovery session. Drive clear communication to all constituents including engineering, product marketing, sales, operations, and enablement on product commercialization efforts. Continuously assess the competitive landscape to ensure that the product maps to both customer needs and market requirements. Who You Are:
You are familiar with product development processes such as agile and scrum, with prior experience partnering closely with engineering teams. You have shipped a variety of products requiring significant cross-functional teamwork and can speak to the process of designing and building them in great detail. You have an aptitude for articulating technical and product solutions to internal and external audiences. You revel in the opportunity to shape dialogue and drive consensus, whether presenting to a room of 5 people or 50. You have exceptional relationship management skills. You lead with empathy, and as a result, build authentic and trustworthy connections with both internal and external stakeholders. You understand the challenges of digital marketing and the importance of utilizing data to measure the efficiency of marketing strategies. Preferred
Qualifications:
4
years product management experience at a web-centric organization, several of which should include full ownership of a product roadmap and vision. Prior SaaS experience, ideally with a history working with multi-channel marketing technologies. B.S. (or equivalent) in communications, science, engineering, mathematics or computer science.
Salary Range:
$80K -- $100K
Minimum Qualification
Technical Product ManagementEstimated Salary: $20 to $28 per hour based on qualifications
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via Tarta.ai posted_at: 19 days agoschedule_type: Full-time
Marigold's approach to Relationship Marketing stands alone in a world of one-size-fits all marketing technology companies, because great marketing isn't just about conversion, but true connection. Our solutions are designed to grow the relationships that grow businesses. And, with a team of some of the best in the business, Marigold is also where you can grow your career. The Role... We are looking for a system and support engineer to focus primarily Marigold's approach to Relationship Marketing stands alone in a world of one-size-fits all marketing technology companies, because great marketing isn't just about conversion, but true connection. Our solutions are designed to grow the relationships that grow businesses. And, with a team of some of the best in the business, Marigold is also where you can grow your career.

The Role...

We are looking for a system and support engineer to focus primarily on end-user support in our IT team. Also you will have the chance to build, maintain and troubleshoot our infrastructure in Okta and Active Directory. You will be part of the IT team, reporting to the IT manager who is based in the United States.

You will work at the Nashville office.

In This Role You Will:
• Provide IT support to our users
• Handle day-to-day operational tasks
• Provision new-hire accounts as well as prepare workstations and desks for use
• Desktop hardware acquisition and management (Lenovo/Dell/Apple systems, WorkspaceOne, Mosyle, Manage Engine, Sophos)
• Maintain security on existing systems using MDM solutions
• Okta user management
• Google Workspace management and troubleshooting
• Zoom
• Office conference rooms and other physical user technologies
• Windows/Office/other licensing management and procurement
• Help resolve any issues related to our infrastructure, both internally hosted and cloud-based. This includes things like: e-mail, printers, wired and wireless networks, video conferencing, and VPN
• Track and maintain our office's equipment inventory
• Provide technical leadership and guidance for live events and video conferences
• Help develop IT policies and procedures to ensure that the department operates effectively and reliably
• Author and edit content our internal help Wiki
• Research and implement known or innovative solutions to the technical challenges that arise
• Maintain our technical facilities to the highest standard
• Mentor your team members as they progress through their careers
• Work closely with our Security and HR teams to ensure that we are providing a safe and secure employment environment.
• Participating in ISO27001 and SOC2 audits
• Sharing your passion for technology and teaching our internal users how to best interact with and utilize technology, providing support as needed via face to face interaction, chat, email, and telephone

Basic Qualifications:
• Ability to work with an international team with members in the US, UK, EU and AU
• Independent ability to research technical problems and solutions
• Ability to manage multiple projects
• Willingness to work flexible/odd hours at times, based on needs
• Knowledge of data protection operations and legislation (e.g. GDPR, ISO27001, SOC2) is a plus
• Ability to work in office required and per company policy, all employees must be fully COVID-19 vaccinated to be in office.

Preferred Qualifications
• 3-5 years experience on an ITOps team for a 1000+ employee organization with globally dispersed employees and offices
• Excellent organizational, presentation and communication skills
• Strong written and verbal communication skills
• You can work independently on resolving issues.
• You are security minded

Core Competencies:
• Active directory
• Google Workspace
• Windows & Mac OS hardware and software
• MDM systems
• Knowledge in one of the following system is an asset:
• Zoom
• System Center
• Slack
• Okta
• Windows Server
• Mosyle, ManageEngine

Associated topics: customer support, edi, excel, information technology help desk, information technology support, msword, support, system support, technical support specialist, troubleshoot
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