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Most recent job postings at Capgemini
via Salary.com
schedule_type: Full-time
Test Lead
• 069887
...
About Capgemini
With 270,000 women and men in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: unleashing human energy through technology for an inclusive and sustainable future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the entire breadth of business needs,
Test Lead
• 069887
...
About Capgemini
With 270,000 women and men in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: unleashing human energy through technology for an inclusive and sustainable future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the entire breadth of business needs, from strategy and design to managing operations. To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms. In 2020, Capgemini reported global revenues of €16 billion.
Learn more about us at www.capgemini.com.
Capgemini America, Inc and its U.S. affiliates are EEO/AA employers. Capgemini conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, gender identity/expression, disability, citizenship status, genetics, or status as a Vietnam-era, special disabled and other covered veteran status. Capgemini is a Drug-Free Workplace employer.
Schedule Full-time
Primary Location US-WA-Seattle
Other Locations United States
Organization NA AS Show more details...
• 069887
...
About Capgemini
With 270,000 women and men in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: unleashing human energy through technology for an inclusive and sustainable future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the entire breadth of business needs, from strategy and design to managing operations. To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms. In 2020, Capgemini reported global revenues of €16 billion.
Learn more about us at www.capgemini.com.
Capgemini America, Inc and its U.S. affiliates are EEO/AA employers. Capgemini conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, gender identity/expression, disability, citizenship status, genetics, or status as a Vietnam-era, special disabled and other covered veteran status. Capgemini is a Drug-Free Workplace employer.
Schedule Full-time
Primary Location US-WA-Seattle
Other Locations United States
Organization NA AS Show more details...
via CareerBuilder
posted_at: 1 day agoschedule_type: Full-time
AWS Cloud Engineer
Job Description...
Title: AWS Cloud Engineers
Location: Whippany, NJ
Duration : Full Time
Job skills
• Must have skills Minimum 2-4 years AWS Glue, S3, IAM, VPC, Lambda, API REST Gateway Environments Python Node JS Java but Python preferred.
• Knowledge of CI CD tools Git IaaC.
• Desired Skills Jupyter notebooks command line pandas.
• Experience in using AWS services including serverless services within VPC
About Capgemini
Capgemini
AWS Cloud Engineer
Job Description...
Title: AWS Cloud Engineers
Location: Whippany, NJ
Duration : Full Time
Job skills
• Must have skills Minimum 2-4 years AWS Glue, S3, IAM, VPC, Lambda, API REST Gateway Environments Python Node JS Java but Python preferred.
• Knowledge of CI CD tools Git IaaC.
• Desired Skills Jupyter notebooks command line pandas.
• Experience in using AWS services including serverless services within VPC
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.
The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future.
It is a responsible and diverse organization of over 340,000 + team members in more than 50+ countries.
With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.
The Group reported 2022 global revenues of €22 billion.
Get The Future You Want | www.capgemini.com
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - [Link available when viewing the job] Ref: 1646537
Posted on: Mar 6, 2023
Experience level: Experienced (non-manager)
Contract Type: Permanent Full Time
Location:
New York, NY, US
Department: Financial Services
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law Show more details...
Job Description...
Title: AWS Cloud Engineers
Location: Whippany, NJ
Duration : Full Time
Job skills
• Must have skills Minimum 2-4 years AWS Glue, S3, IAM, VPC, Lambda, API REST Gateway Environments Python Node JS Java but Python preferred.
• Knowledge of CI CD tools Git IaaC.
• Desired Skills Jupyter notebooks command line pandas.
• Experience in using AWS services including serverless services within VPC
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.
The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future.
It is a responsible and diverse organization of over 340,000 + team members in more than 50+ countries.
With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.
The Group reported 2022 global revenues of €22 billion.
Get The Future You Want | www.capgemini.com
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - [Link available when viewing the job] Ref: 1646537
Posted on: Mar 6, 2023
Experience level: Experienced (non-manager)
Contract Type: Permanent Full Time
Location:
New York, NY, US
Department: Financial Services
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law Show more details...
via Salary.com
schedule_type: Full-time
About Capgemini
With 270,000 women and men in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: unleashing human energy through technology for an inclusive and sustainable future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the entire... breadth of business needs, from strategy and design
About Capgemini
With 270,000 women and men in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: unleashing human energy through technology for an inclusive and sustainable future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the entire... breadth of business needs, from strategy and design to managing operations. To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms. In 2020, Capgemini reported global revenues of €16 billion.
About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Visit us at www.capgemini.com. People matter, results count.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini
Job Title: Senior DBA 2 - PeopleSoft DBA SME L2 L3
Location: Washington
Travel: 25%
Job Description:
• Level 2 and Level 3 support, and coordinate work with any support from the third-party resolver groups for the PeopleSoft database environment (e.g., operating systems, utilities, middleware)
• Maintain and manage all Peoplesoft components including WebLogic, Java, PeopleTools, Tuxedo, Visual Cobol, Tidal Agent, ImageNow Server , Elastic Search)
• Application and database refreshes/cloning and Code promotion
• Application/database performance tuning
• Manual and automated checks across key areas that can affect platform speed and stability
• Investigate, diagnose, and restore the affected service as notified alerts or tickets
• Perform problem management activities including RCA, trend analysis, and reporting
• Plan, coordinate, implement, and track changes to configure items as per Change management guidelines
• Ad-hoc service requests for information and access
• Patching, upgrades and fixing pack installations as per defined and ad-hoc schedules
• Manage, coordinate, and liaise with Product vendors for issues that require their help
• Ongoing automation of activities leveraging scripts, Cron jobs, and other Automation tools
• Ongoing performance management and improvement based on Best practices
• Manage installation, applying fixes and upgrades
What You Bring:
Required:
PeopleSoft Version Tools- 8.58 / Peoplesoft 9.2
What we offer:
Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Show more details...
With 270,000 women and men in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: unleashing human energy through technology for an inclusive and sustainable future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the entire... breadth of business needs, from strategy and design to managing operations. To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms. In 2020, Capgemini reported global revenues of €16 billion.
About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Visit us at www.capgemini.com. People matter, results count.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini
Job Title: Senior DBA 2 - PeopleSoft DBA SME L2 L3
Location: Washington
Travel: 25%
Job Description:
• Level 2 and Level 3 support, and coordinate work with any support from the third-party resolver groups for the PeopleSoft database environment (e.g., operating systems, utilities, middleware)
• Maintain and manage all Peoplesoft components including WebLogic, Java, PeopleTools, Tuxedo, Visual Cobol, Tidal Agent, ImageNow Server , Elastic Search)
• Application and database refreshes/cloning and Code promotion
• Application/database performance tuning
• Manual and automated checks across key areas that can affect platform speed and stability
• Investigate, diagnose, and restore the affected service as notified alerts or tickets
• Perform problem management activities including RCA, trend analysis, and reporting
• Plan, coordinate, implement, and track changes to configure items as per Change management guidelines
• Ad-hoc service requests for information and access
• Patching, upgrades and fixing pack installations as per defined and ad-hoc schedules
• Manage, coordinate, and liaise with Product vendors for issues that require their help
• Ongoing automation of activities leveraging scripts, Cron jobs, and other Automation tools
• Ongoing performance management and improvement based on Best practices
• Manage installation, applying fixes and upgrades
What You Bring:
Required:
PeopleSoft Version Tools- 8.58 / Peoplesoft 9.2
What we offer:
Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
Who We Are
About Capgemini Engineering...
World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and
Who We Are
About Capgemini Engineering...
World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.
Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. The Group reported 2021 global revenues of €18 billion.
• Get the Future You Want | www.capgemini.com
Electrical Hardware Engineer
Atlanta GA
What you’ll do:
•Testing and troubleshooting production electronics' components, test and inspect circuit boards and final electronic products
•Monitor test results and assess whether each unit performs as expected, based on the configuration
•Highly skilled at troubleshooting of analog and digital electronic circuits
•Read and understand complex electrical schematics and related Bill of Materials and Data sheets
•Experience of electronic component and circuit level QA using Logic Analyzers, etc.
What you’ll have:
Bachelor degree in electrical or electronics
For faster response, please share resume with ashok.a.nimal@capgemini.com
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities, and Qualifications required for this position. Physical, mental, sensory, or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Show more details...
About Capgemini Engineering...
World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.
Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. The Group reported 2021 global revenues of €18 billion.
• Get the Future You Want | www.capgemini.com
Electrical Hardware Engineer
Atlanta GA
What you’ll do:
•Testing and troubleshooting production electronics' components, test and inspect circuit boards and final electronic products
•Monitor test results and assess whether each unit performs as expected, based on the configuration
•Highly skilled at troubleshooting of analog and digital electronic circuits
•Read and understand complex electrical schematics and related Bill of Materials and Data sheets
•Experience of electronic component and circuit level QA using Logic Analyzers, etc.
What you’ll have:
Bachelor degree in electrical or electronics
For faster response, please share resume with ashok.a.nimal@capgemini.com
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities, and Qualifications required for this position. Physical, mental, sensory, or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Show more details...
via CareerBuilder
posted_at: 2 days agoschedule_type: Full-time
Who We Are
About Capgemini Engineering
World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and
Who We Are
About Capgemini Engineering
World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.
Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human... energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Get the Future You Want | www.capgemini.com Show more details...
About Capgemini Engineering
World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.
Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human... energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Get the Future You Want | www.capgemini.com Show more details...
via Dice
posted_at: 3 days agoschedule_type: Full-time
Responsibilities
• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture...
• Write clean scalable code using NET programming languages
• Test and deploy applications and systems
• Revise update refactor and debug code Improve existing software
• Develop documentation throughout the software development life cycle SDLC Serve as an expert on applications and provide technical
Responsibilities
• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture...
• Write clean scalable code using NET programming languages
• Test and deploy applications and systems
• Revise update refactor and debug code Improve existing software
• Develop documentation throughout the software development life cycle SDLC Serve as an expert on applications and provide technical support
Mandatory skills :
• C# Dotnet Show more details...
• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture...
• Write clean scalable code using NET programming languages
• Test and deploy applications and systems
• Revise update refactor and debug code Improve existing software
• Develop documentation throughout the software development life cycle SDLC Serve as an expert on applications and provide technical support
Mandatory skills :
• C# Dotnet Show more details...
via Indeed
posted_at: 1 day agoschedule_type: Full-time
Network Operations Manager - The Woodlands, TX
• 071525
...
About Capgemini
With 270,000 women and men in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: unleashing human energy through technology for an inclusive and sustainable future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the
Network Operations Manager - The Woodlands, TX
• 071525
...
About Capgemini
With 270,000 women and men in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: unleashing human energy through technology for an inclusive and sustainable future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the entire breadth of business needs, from strategy and design to managing operations. To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms. In 2020, Capgemini reported global revenues of €16 billion.
About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Visit us at www.capgemini.com. People matter, results count.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini
Job Title: Network Operations Manager
Location: Must live in either New Orleans LA or Houston, TX (The Woodlands). We do not provide relocation assistance.
Travel: 10%
Job Description:
• Network Leadership Experience Required: Experienced People Manager, will have approximately 18 team members (including 3 team leads) that report directly.
• The team is geographically dispersed across the US. Must have direct client facing experience.
• The successful candidate must be able to negotiate deliverables and deadlines with the client.
• Experience handling demanding clients a plus.
• Must be able to successfully juggle multiple deliverables, projects, and coach team members in a fast-paced, high-stress environment.
• Network Technical Experience Required: Network Engineer will provide support to a large enterprise environment to include all the network hardware to include switching, routing, wireless, load balancers and circuits (Internet, MPLS or private).
• This role will also work with network support applications to include Cisco Prime, Infoblox and Stealth Watch.
• Network Engineer with over 5 years of networking experience in large enterprise environments. Requirements: Cisco enterprise hardware, Aruba wireless and Clear Pass, F5 load balancers.
What you Bring:
Required:
• US Citizen or Green Card required per ITAR guidelines
• Strong People management- including the ability to lead geo diverse teams and guide the team to success
• Client facing experience- preferably from a infrastructure managed services environment
• Experience successfully delivering SLAs (Service Level Agreements)
• Cisco knowledge and expertise
• Network technical skills to back up the team.
• Must have EXCELLENT communication skills.
Desired
• ServiceNow knowledge
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
What we offer:
Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences.
• LI-CV1
Job Infrastructure
Schedule Full-time
Primary Location US-TX-Houston
Organization CIS US MS Show more details...
• 071525
...
About Capgemini
With 270,000 women and men in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: unleashing human energy through technology for an inclusive and sustainable future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the entire breadth of business needs, from strategy and design to managing operations. To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms. In 2020, Capgemini reported global revenues of €16 billion.
About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Visit us at www.capgemini.com. People matter, results count.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini
Job Title: Network Operations Manager
Location: Must live in either New Orleans LA or Houston, TX (The Woodlands). We do not provide relocation assistance.
Travel: 10%
Job Description:
• Network Leadership Experience Required: Experienced People Manager, will have approximately 18 team members (including 3 team leads) that report directly.
• The team is geographically dispersed across the US. Must have direct client facing experience.
• The successful candidate must be able to negotiate deliverables and deadlines with the client.
• Experience handling demanding clients a plus.
• Must be able to successfully juggle multiple deliverables, projects, and coach team members in a fast-paced, high-stress environment.
• Network Technical Experience Required: Network Engineer will provide support to a large enterprise environment to include all the network hardware to include switching, routing, wireless, load balancers and circuits (Internet, MPLS or private).
• This role will also work with network support applications to include Cisco Prime, Infoblox and Stealth Watch.
• Network Engineer with over 5 years of networking experience in large enterprise environments. Requirements: Cisco enterprise hardware, Aruba wireless and Clear Pass, F5 load balancers.
What you Bring:
Required:
• US Citizen or Green Card required per ITAR guidelines
• Strong People management- including the ability to lead geo diverse teams and guide the team to success
• Client facing experience- preferably from a infrastructure managed services environment
• Experience successfully delivering SLAs (Service Level Agreements)
• Cisco knowledge and expertise
• Network technical skills to back up the team.
• Must have EXCELLENT communication skills.
Desired
• ServiceNow knowledge
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
What we offer:
Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences.
• LI-CV1
Job Infrastructure
Schedule Full-time
Primary Location US-TX-Houston
Organization CIS US MS Show more details...
via Indeed
posted_at: 1 day agoschedule_type: Full-time
Customer Service Representative
• 070893
...
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their
Customer Service Representative
• 070893
...
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at www.capgemini.com. People matter, results count
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant -http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Required Skills
• Demonstrated ability to clearly communicate (both orally and in writing) with attention to style, tone, and detail, and to obtain and promptly provide accurate information.
• Ability to handle complex and demanding situations, tactfully when dealing with clients and customers.
• Ability to interact with all levels of staff in a professional manner.
• Ability to de-escalate irate customers during telephone interactions, tactfully.
• Knowledge of/sensitivity to worldwide cultural differences. Maintains an awareness of the impact on public relations and possible repercussions.
• Maintain an awareness of the impact on public relations and possible repercussions.
• Ability to work under pressure of deadlines and handle last-minute requests.
• Ability to locate and synthesize information from multiple data sources.
• Ability to analyze and resolve routine and complex problems.
• General knowledge of office procedures in order to input, process, and complete assigned work.
• Experience in Windows, Microsoft Word, Excel, and Outlook applications is highly desirable.
Education, Certifications, or Special Licenses
• High School diploma or GED
Other Requirements
• Basic proficiency with Microsoft Office products is required along with general PC knowledge
• Ability to perform in a fast-paced environment and adaptability to change
• Good problem-solving/decision-making skills and time-management skills
• Excellent verbal, written, and interpersonal communication skills
Required Skills
• Demonstrated ability to clearly communicate (both orally and in writing) with attention to style, tone, and detail, and to obtain and promptly provide accurate information.
• Ability to handle complex and demanding situations, tactfully when dealing with clients and customers.
• Ability to interact with all levels of staff in a professional manner.
• Ability to de-escalate irate customers during telephone interactions, tactfully.
• Knowledge of/sensitivity to worldwide cultural differences. Maintains an awareness of the impact on public relations and possible repercussions.
• Maintain an awareness of the impact on public relations and possible repercussions.
• Ability to work under pressure of deadlines and handle last-minute requests.
• Ability to locate and synthesize information from multiple data sources.
• Ability to analyze and resolve routine and complex problems.
• General knowledge of office procedures in order to input, process, and complete assigned work.
• Experience in Windows, Microsoft Word, Excel, and Outlook applications is highly desirable.
Education, Certifications, or Special Licenses
• High School diploma or GED
Other Requirements
• Basic proficiency with Microsoft Office products is required along with general PC knowledge
• Ability to perform in a fast-paced environment and adaptable to change
• Good problem solving/decision making skills and time management skills
• Excellent verbal, written and interpersonal communication skills
Job Programmer/Analyst
Schedule Full-time
Primary Location US-TX-El Paso
Organization BSv Show more details...
• 070893
...
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at www.capgemini.com. People matter, results count
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant -http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Required Skills
• Demonstrated ability to clearly communicate (both orally and in writing) with attention to style, tone, and detail, and to obtain and promptly provide accurate information.
• Ability to handle complex and demanding situations, tactfully when dealing with clients and customers.
• Ability to interact with all levels of staff in a professional manner.
• Ability to de-escalate irate customers during telephone interactions, tactfully.
• Knowledge of/sensitivity to worldwide cultural differences. Maintains an awareness of the impact on public relations and possible repercussions.
• Maintain an awareness of the impact on public relations and possible repercussions.
• Ability to work under pressure of deadlines and handle last-minute requests.
• Ability to locate and synthesize information from multiple data sources.
• Ability to analyze and resolve routine and complex problems.
• General knowledge of office procedures in order to input, process, and complete assigned work.
• Experience in Windows, Microsoft Word, Excel, and Outlook applications is highly desirable.
Education, Certifications, or Special Licenses
• High School diploma or GED
Other Requirements
• Basic proficiency with Microsoft Office products is required along with general PC knowledge
• Ability to perform in a fast-paced environment and adaptability to change
• Good problem-solving/decision-making skills and time-management skills
• Excellent verbal, written, and interpersonal communication skills
Required Skills
• Demonstrated ability to clearly communicate (both orally and in writing) with attention to style, tone, and detail, and to obtain and promptly provide accurate information.
• Ability to handle complex and demanding situations, tactfully when dealing with clients and customers.
• Ability to interact with all levels of staff in a professional manner.
• Ability to de-escalate irate customers during telephone interactions, tactfully.
• Knowledge of/sensitivity to worldwide cultural differences. Maintains an awareness of the impact on public relations and possible repercussions.
• Maintain an awareness of the impact on public relations and possible repercussions.
• Ability to work under pressure of deadlines and handle last-minute requests.
• Ability to locate and synthesize information from multiple data sources.
• Ability to analyze and resolve routine and complex problems.
• General knowledge of office procedures in order to input, process, and complete assigned work.
• Experience in Windows, Microsoft Word, Excel, and Outlook applications is highly desirable.
Education, Certifications, or Special Licenses
• High School diploma or GED
Other Requirements
• Basic proficiency with Microsoft Office products is required along with general PC knowledge
• Ability to perform in a fast-paced environment and adaptable to change
• Good problem solving/decision making skills and time management skills
• Excellent verbal, written and interpersonal communication skills
Job Programmer/Analyst
Schedule Full-time
Primary Location US-TX-El Paso
Organization BSv Show more details...
via LinkedIn
posted_at: 3 days agoschedule_type: Full-time
Job Title: .NET Developer
Location: Dallas, TX...
Duration: Full time with benefits
Capgemini is looking for .NET Developer
Job Description
We are looking for a Net developer to build software using languages and technologies of the NET framework.
In this role you should be able to write functional code with a sharp eye for spotting defects.
Should be a team player and excellent communicator If you are also passionate about the NET framework
Job Title: .NET Developer
Location: Dallas, TX...
Duration: Full time with benefits
Capgemini is looking for .NET Developer
Job Description
We are looking for a Net developer to build software using languages and technologies of the NET framework.
In this role you should be able to write functional code with a sharp eye for spotting defects.
Should be a team player and excellent communicator If you are also passionate about the NET framework and software design architecture.
Responsibilities
• Participate in requirements analysis, Collaborate with internal teams to produce software design and architecture
• Write clean scalable code using NET programming languages C#
• Test and deploy applications and systems
• Revise update refactor and debug code
• Improve existing software Develop documentation throughout the software development life cycle SDLC
• Serve as an expert on applications and provide technical support
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at www.capgemini.com. People matter, results count.
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Show more details...
Location: Dallas, TX...
Duration: Full time with benefits
Capgemini is looking for .NET Developer
Job Description
We are looking for a Net developer to build software using languages and technologies of the NET framework.
In this role you should be able to write functional code with a sharp eye for spotting defects.
Should be a team player and excellent communicator If you are also passionate about the NET framework and software design architecture.
Responsibilities
• Participate in requirements analysis, Collaborate with internal teams to produce software design and architecture
• Write clean scalable code using NET programming languages C#
• Test and deploy applications and systems
• Revise update refactor and debug code
• Improve existing software Develop documentation throughout the software development life cycle SDLC
• Serve as an expert on applications and provide technical support
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at www.capgemini.com. People matter, results count.
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Show more details...
via Monster
posted_at: 4 days agoschedule_type: Full-time
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize... their business ambitions through an array of services
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize... their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at www.capgemini.com . People matter, results count
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Contact Center Process Lead/ Team Lead Job Responsibilities
+ Lead a team of 20 resources and manage the key responsibilities as a leader of the team
+ Plan, organize, and direct the operational and personnel activities for a call center team of customer service
+ Perform a variety of tasks associated with customer and client services, responding to routine, escalated, and sensitive telephone calls and email
+ Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures and managing process improvement initiative
+ Accomplishes team and service delivery mission by completing related results as needed
+ Monitor service level agreements and conformity to company policy
+ Answer questions and recommends corrective services to address client/customer complaint
+ Team performance reporting and management, monitoring performance/productivity of the team, and generating a report
+ Provide effective and timely feedback to staff as appropriate
+ Perform quality evaluations for customer service agents for all the interactions (phones call and email) regarding telephone etiquette, production information is given, and procedure
+ Provide feedback and coaching to the customer service agent
+ Provide performance expectations, action plans, and development plans to improve call quality
+ Analyze the quality results for training needs identification and agent’s performance
+ Monitor calls and report data and trends to the management team for process improvement
+ Gather and track individuals and team progress using a quality tracking data management system
+ Participate in internal and client calibration sessions as needed
+ Ensures the contact center agents adhere to predetermined quality assurance standards and the business’s standard operating procedure
+ Provide accurate and timely reports on a daily, monthly, month-to-date, and year-to-date rolling basis on call quality and other key metrics as determine
Education/Experience:
+ University/college degree is an asset
+ Should have 4-6 years of experience in Contact center operations in Voice, and email chat processes
+ Team management experience of 3 years in a voice customer service domain
+ Should have exposure in Client Management, Ops Management, Team Management, SLA Management, Performance Managemen
+ Hands-on experience in creating reports/dashboard
Job: _Programmer/Analyst_
Organization: _BSv_
Title: _Call Center Team Lead_
Location: _TX-El Paso_
Requisition ID: _071170 Show more details...
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize... their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Visit us at www.capgemini.com . People matter, results count
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Contact Center Process Lead/ Team Lead Job Responsibilities
+ Lead a team of 20 resources and manage the key responsibilities as a leader of the team
+ Plan, organize, and direct the operational and personnel activities for a call center team of customer service
+ Perform a variety of tasks associated with customer and client services, responding to routine, escalated, and sensitive telephone calls and email
+ Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures and managing process improvement initiative
+ Accomplishes team and service delivery mission by completing related results as needed
+ Monitor service level agreements and conformity to company policy
+ Answer questions and recommends corrective services to address client/customer complaint
+ Team performance reporting and management, monitoring performance/productivity of the team, and generating a report
+ Provide effective and timely feedback to staff as appropriate
+ Perform quality evaluations for customer service agents for all the interactions (phones call and email) regarding telephone etiquette, production information is given, and procedure
+ Provide feedback and coaching to the customer service agent
+ Provide performance expectations, action plans, and development plans to improve call quality
+ Analyze the quality results for training needs identification and agent’s performance
+ Monitor calls and report data and trends to the management team for process improvement
+ Gather and track individuals and team progress using a quality tracking data management system
+ Participate in internal and client calibration sessions as needed
+ Ensures the contact center agents adhere to predetermined quality assurance standards and the business’s standard operating procedure
+ Provide accurate and timely reports on a daily, monthly, month-to-date, and year-to-date rolling basis on call quality and other key metrics as determine
Education/Experience:
+ University/college degree is an asset
+ Should have 4-6 years of experience in Contact center operations in Voice, and email chat processes
+ Team management experience of 3 years in a voice customer service domain
+ Should have exposure in Client Management, Ops Management, Team Management, SLA Management, Performance Managemen
+ Hands-on experience in creating reports/dashboard
Job: _Programmer/Analyst_
Organization: _BSv_
Title: _Call Center Team Lead_
Location: _TX-El Paso_
Requisition ID: _071170 Show more details...
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