Most recent job postings at Capital One
via Capital One Careers posted_at: 3 days agoschedule_type: Full-time
Baton Rouge-Walker Br 105 (37105), United States of America, Walker, Louisiana Part Time Branch Ambassador - Walker... The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing Baton Rouge-Walker Br 105 (37105), United States of America, Walker, Louisiana

Part Time Branch Ambassador - Walker...

The Reimagined Branch Experience:

Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around.

As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve. We’re not just looking to fill open positions—we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience.

Here’s what we’re looking for in you:
• You’re friendly and engaging and can connect with customers. Yep, you’re a people person—whether you’re helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer.
• You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs. You’ll get to pull in experts that can help guide your customers to their financial destination.
• You’re aware of the importance of being compliant when working at a bank. You’ll ensure all, audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.
• You’ll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs.
• The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally “the expert”.
• You’re naturally curious and like to learn. We’ll teach you what Capital One has to offer our customers in products, services and experiences to help guide them in the right direction toward their financial goals.
• You’re digitally savvy. You’ll showcase what’s possible in our physical space and how to easily navigate our mobile and online experience, using the branch’s laptops and iPads. Take an active role in educating customers on other banking channels as well as other products and services.
• Are you a team player? If so, you will have the opportunity to work with an energized team of banking professionals and help inspire your teammates as they inspire you.
• You’ll research and answer customer inquiries with the intent of enhancing customer retention and engagement by leverage various tools and channels to recommend appropriate solutions.
• You’ll be able to travel between branches in assigned local area and support the market that you are assigned.

If you’re nodding along and like what you’re reading, let’s talk.

Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience

- At least 6 months of cash handling experience

Preferred Qualifications:
- Associate’s degree

-2+ years of Retail, Sales, or Banking Experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC
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via Capital One Careers posted_at: 3 days agoschedule_type: Full-time
Locations: VA - Richmond, United States of America, Richmond, Virginia Work From Home Customer Service Coordinator - Specialty Servicing... Work from Home Customer Service Coordinator - (Specialty Servicing) More Than Just a Bank, More Than Just a Career Your Voice is our voice. We’ll champion you. The best people listen and then say, “How can I help?” That’s what we do at Capital One. It’s how we take care of our customers. It’s Locations: VA - Richmond, United States of America, Richmond, Virginia

Work From Home Customer Service Coordinator - Specialty Servicing...

Work from Home Customer Service Coordinator - (Specialty Servicing)

More Than Just a Bank, More Than Just a Career

Your Voice is our voice. We’ll champion you.

The best people listen and then say, “How can I help?” That’s what we do at Capital One. It’s how we take care of our customers. It’s how we’re changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldn’t be. Our Customer Care team is supported and empowered to be the best people to people. And we’ll have your back every step of the way. That’s life at Capital One.

More Than Just Training, More About You

At Capital One, it’s important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, you’ll find that successful associates at Capital One will:
• Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change
• Demonstrate a strong customer focus rooted in empathy
• Communicate effectively with peers, management and customers
• Exercise good judgment and independent decision-making skills
• Demonstrate exceptional listening, questioning, call control, and de-escalation techniques
• Be proactive, have effective time management and organizational skills
• Display dependability with a solid attendance record
• Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot)

Compensation
• $21 per hour

More Benefits, More Health, More Wealth, and More Life

Capital One believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something.
• Medical, Dental, Vision, Prescription coverage Day 1
• Flexible Schedule Options
• Paid Time Off
• Wellbeing offerings such as backup childcare and Mental Wellness support
• Tuition Reimbursement
• Paid Training and Development offered quarterly
• Flexible Spending Account
• Life Insurance as well as Disability
• Disability Insurance
• 401 K and Stock Purchase Plan

“At Capital One, we strive to attract the best people to give them the opportunity to be great.”

- Rich D. Fairbank, Chairman, Founder and CEO

We believe in the Power of one

Work & Culture at Capital One

Basic Qualifications
• High school diploma, GED or equivalent certification
• At least 1 year customer service experience

Work at Home Technology Requirements
• A secure home office environment that is free from background noise and distractions
• A reliable private internet connection that is not supplied by cellular data (hot spot)
• Cable or fiber connections are preferred
• Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here. To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer.
• Sustained ability to maintain latency less than 250 ms in voice calls is required
• Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider
• A private network is password protected where you have ownership or line of site to every device on the network
• Capital One reserves the right to request proof of internet provider, speed and service package from the associate
• Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City:

$43,680.00 - $43,680.00 for Customer Service Coordinator

Colorado:

$43,680.00 - $43,680.00 for Customer Service Coordinator

Washington:

$43,680.00 - $43,680.00 for Customer Service Coordinator

California:

$43,680.00 - $43,680.00 for Customer Service Coordinator

The actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC
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via Capital One Careers posted_at: 1 day agoschedule_type: Full-time
Los Angeles Downtown Cafe (61026), United States of America, Los Angeles, California Café Ambassador - Downtown L.A... The Café Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a Los Angeles Downtown Cafe (61026), United States of America, Los Angeles, California

Café Ambassador - Downtown L.A...

The Café Experience:

Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It’s a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We’re redefining the typical work experience, too. Our Café Ambassador team exists to enhance the financial lives of people in the communities we serve. And we’re not just looking to fill open positions - we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Don’t just take our word for it, check out what our Café Ambassadors have to say about their experience at Capital One, and learn more about working in our cafes: https://www.capitalonecareers.com/cafe-home

Here’s what we’re looking for in you:

What is a Capital One Café Ambassador?

• You’re friendly and engaging and can connect with Café visitors and regulars alike. Yep, you’re a people person - whether you’re handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer.

• You’re part of the community. You’ll work with local businesses, nonprofits and charities to plan events both in and outside of the Café.

• You’re naturally curious and like to learn. We’ll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals.

• You’re digitally savvy. You’ll showcase what’s possible in our physical space and how to easily navigate our mobile and online experience.

• You’re a team player. You’ll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you. If you’re nodding along and like what you’re reading, let’s talk.

Basic Qualifications:

- High School Diploma, GED, or Equivalent Certification

- At least 1 year of Retail, Sales or Customer Service experience

Preferred Qualifications:

- Associate’s degree

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

California: $47,840 - $59,800 for Cafe Ambassador

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC
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via Capital One Careers posted_at: 4 days agoschedule_type: Full-time
Center 1 (19052), United States of America, McLean, Virginia Senior Editor... Capital One Securities has an immediate need for a research editor to join our team and assist in the research publication process across our equity platform covering the Energy, Real Estate, Healthcare, and Technology sectors. The ideal candidate will have experience working directly in editing or research and possess the ability to work within a team and on a self-directed Center 1 (19052), United States of America, McLean, Virginia

Senior Editor...

Capital One Securities has an immediate need for a research editor to join our team and assist in the research publication process across our equity platform covering the Energy, Real Estate, Healthcare, and Technology sectors. The ideal candidate will have experience working directly in editing or research and possess the ability to work within a team and on a self-directed basis. Candidates must demonstrate a high level of skill in editing, writing, and attention to detail.

General Responsibilities:
• Review and edit complex equity research reports
• Assist with the management of BlueMatrix, a research publication application
• Collaborate with research analysts and associates for report preparation and to efficiently address pre-publication corrections
• Serve as a resource for research analysts regarding COS style standards and publishing expectations; onboard new analyst hires to acquaint them with the same
• Communicate and collaborate as needed with the compliance team
• Ensure completeness, accuracy, correctness and that the materials meet appropriate regulator requirements
• Assist with research distribution list management
• Complete special projects to enhance research quality and distribution
• Assist with design work for special projects
• Maintain a library and the tracking and maintenance of all correspondence of internal and/or external publications

Basic Qualifications:
• Bachelor's degree
• At least 2 years of editing experience

Preferred Qualifications:
• 3 years of journalism or communication experience
• 2 years of experience in customer service or client contact areas.
• 4 years of heavy word processing and spreadsheet software experience.
• Exposure to a business development or sales environment.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

#CapMkts

#SRT

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC
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via Capital One Careers posted_at: 2 days agoschedule_type: Full-time
West Creek 1 (12071), United States of America, Richmond, Virginia Risk Manager, US Card Partnerships... Risk Managers at Capital One are highly motivated Risk Management professionals with excellent analytical, organizational, and communication skills. These skills allow the Risk Manager to gain insights, and act as a change agent to influence their business partners. As Capital One evolves to meet the ever changing technology landscape, so do West Creek 1 (12071), United States of America, Richmond, Virginia

Risk Manager, US Card Partnerships...

Risk Managers at Capital One are highly motivated Risk Management professionals with excellent analytical, organizational, and communication skills. These skills allow the Risk Manager to gain insights, and act as a change agent to influence their business partners. As Capital One evolves to meet the ever changing technology landscape, so do our Risk Managers. A successful Risk Manager operates from a foundation of knowledge about the Line of Business they support, applicable laws / regulations and good Risk Management practices. They are forward thinking, quick to adapt, and technologically adept. Risk Managers have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to appropriately mitigate risks within the Card business.

As a Risk Manager on Capital One's Partnerships Card Risk Team, you will be responsible for working with business partners and risk colleagues to identify and manage existing and potential risks to the Card Partnerships Portfolio. Risk Managers at Capital One are the first line of defense to ensure our Company remains well-managed and profitable.

The specific Risk Manager role that is open is a Vertical Risk Manager who will support our Trade Credit business to business lending team, as well as our traditional consumer lending Partners. This Risk Manager will interact with our business partners to improve management and oversight of their business processes and products. The Partnerships business has a number of growth opportunities on the horizon that this associate will be critical to enabling that growth in a well managed manner.

Responsibilities:
• Provide guidance to business in the implementation of risk management practices
• Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the Card Partnership organization
• Stay abreast of the changing regulatory environment and understand the impacts to the Card business
• Evaluate and improve the process, risk and control environment, offering advice and guidance across many risk domains
• Provide risk consulting on new business intent and ensure proper governance on all business initiatives
• Drive collaboration between Risk, Compliance and other business support functions (e.g., Legal, Privacy)
• Provide oversight and guidance during risk assessments and BAU operations, identify and analyze risk issues/events, and drive required remediation
• Analyze and resolve effective challenges from risk stakeholders (ex. ERM, ORM, Compliance, Audit)
• Participate in risk forums and contribute to continuous improvement of risk management practices in Card Partnerships

Here’s what we’re looking for in an ideal teammate:
• You are a critical thinker who seeks to understand the business, its processes, risks and control environment.
• You create energy and an environment that fosters trust, collaboration, and belonging.
• You possess a relentless focus on quality and timeliness.
• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
• You develop influential relationships based upon shared risk objectives.
• You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of the team.

Basic Qualifications:
• At least 3 years of experience in risk management or compliance

Preferred Qualifications:
• 5+ years of risk management experience
• 3+ years of experience in operations management
• 3+ years of experience in Analysis
• 3+ years of experience in performing risk and control assessments, control testing, or assessments against industry risk frameworks
• 2+ years of experience in Process Management or Project Management
• Agile or Design Thinking experience
• Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM)
• Lean, Agile, Six Sigma, Business Process Management, or Project management certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC
Show more details...
via Capital One Careers posted_at: 1 day agoschedule_type: Full-time
Locations: VA - Richmond, United States of America, Richmond, Virginia Senior Lead Software Engineer, Back End - Payments (Remote-Eligible... Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems Locations: VA - Richmond, United States of America, Richmond, Virginia

Senior Lead Software Engineer, Back End - Payments (Remote-Eligible...

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Back End Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Software Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.

What You’ll Do:
• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Capital One is open to hiring a Remote Employee for this opportunity

Basic Qualifications:
• Bachelor’s Degree
• At least 8 years of professional software engineering experience (Internship experience does not apply)
• At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)

Preferred Qualifications:
• Master’s Degree
• 9+ years of experience in at least one of the following: Java, Scala, Python, Go, or Node.js
• 3+ years of experience with AWS, GCP, Azure, or another cloud service
• 4+ years of experience in open source frameworks
• 1+ years of people management experience
• 2+ years of experience in Agile practices

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Location is New York City: $230,100 - $262,700 for Sr. Lead Software Engineer

Location is San Francisco, California: $243,800 - $278,200 for Sr. Lead Software Engineer

Remote roles in other areas of New York & California, and across Colorado & Washington: $195,000 - $222,600 for Sr. Lead Software Engineer

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC
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via Capital One Careers posted_at: 2 days agoschedule_type: Full-time
West Creek 5 (12075), United States of America, Richmond, Virginia Sr. Director, Software Engineering (Remote Eligible... PowerUp Associate Productivity at Capital One is seeking a strong, experienced Senior Director with a strong software engineering background to lead the Product Engineering team. This candidate will lead teams that design and deliver software solutions for the Associate Experience and will research the needs of the Associate West Creek 5 (12075), United States of America, Richmond, Virginia

Sr. Director, Software Engineering (Remote Eligible...

PowerUp Associate Productivity at Capital One is seeking a strong, experienced Senior Director with a strong software engineering background to lead the Product Engineering team. This candidate will lead teams that design and deliver software solutions for the Associate Experience and will research the needs of the Associate base. This person will be a critical thinker and partner across teams to define scope, strategy and roadmaps removing ambiguity. They will also manage, mentor, and build a horizontal team that works alongside our engineering teams to deliver product transformation across our organization, enabling productivity and efficiency while focusing on excellence and effectiveness. The team is a fast-paced and passionate team that is looking to improve the Associate experience by creating solutions that are simple, secure and seamless. Capital One is a diverse group working on multiple areas including Platform Engineering, Cyber Security, Cloud Computing, and multiple lines of business in the enterprise.

What you will need to bring for this position:
• Experience leading a team in the product development, software development and rapid delivery of next-generation digital products
• Exceptional management skills in leading software engineering teams to deliver technology prototypes in support of business assessments
• Strong technical leadership ability to inspire your teammates to deliver quality customer-centric solutions
• Intellectual curiosity, insatiable hunger to learn and code on new technologies
• Innovative thinking with a passion for problem-solving
• Ability to collaborate with various partners in the tech and startup ecosystems
• Ability to seed and extend innovation into the greater organization to develop key talent, consistent with that of a leading technology company
• Recruit, motivate, mentor, and lead the best application engineering talent
• Ability to provide a logical framework to support conclusions and ideas
• Great attitude, team player and energy amplifier. Flexible and adaptable to changing priorities and technologies
• Take ideas and concepts, and visualize them in ways such that they are communicated effectively and compellingly for internal leaders, partners and customers
• Understanding of ways to lead a team developing in an Agile environment

Responsibilities:
• Provide technical leadership to a dynamic team throughout the software development life cycle
• Collaborate with architects, other teams, product owners, and software engineers to drive implementation of new applications
• Strong analytical and problem-solving skills
• Conduct design and code review to ensure compliance with standards
• Estimate the level of effort to develop code to meet acceptance criteria
• Ability to work independently in a fast paced, unstructured environment
• Ensure adherence to continuous improvement practices as required to meet quality time to market imperatives
• Maintain records to document program development and revisions
• A robust portfolio of shipped code on GitHub or other open source contributions and experience with distributed/scalable systems a plus

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:
• Bachelor’s Degree
• At least 9 years of experience in software development
• At least 7 years of experience in people management
• At least 6 years of experience with object-oriented programming and design
• At least 6 years of experience in developing web applications and architectural standards
• At least 3 years of experience with Cloud Technologies

Preferred Qualifications:
• Master’s Degree in Computer Science or a Master’s Degree in Software Engineering
• 8+ years of experience in agile development and methodologies
• 5+ years of experience building enterprise software solutions
• 5+ years of experience with rapid-prototyping and interface design testing

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Location is New York City: $315,100 - $359,700 for Sr. Dir, Software Engineering

Location is San Francisco, California: $333,900 - $381,000 for Sr. Dir, Software Engineering

Remote roles in other areas of New York & California, and across Colorado & Washington: $267,100 - $304,800 for Sr. Dir, Software Engineering

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC
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via Capital One Careers posted_at: 3 days agoschedule_type: Full-time
Center 1 (19052), United States of America, McLean, Virginia Sr. Manager, Product Management, Card Core Platform... Capital One's Card Core Platform team is defining the roadmap that will enable our new and well managed customer experiences and capabilities, leveraging the latest innovations. In an industry rooted in mainframe systems and batch processes, we are driving toward a cloud-based, API/microservice architected, real-time data environment. Center 1 (19052), United States of America, McLean, Virginia

Sr. Manager, Product Management, Card Core Platform...

Capital One's Card Core Platform team is defining the roadmap that will enable our new and well managed customer experiences and capabilities, leveraging the latest innovations. In an industry rooted in mainframe systems and batch processes, we are driving toward a cloud-based, API/microservice architected, real-time data environment. The world is moving toward faster payments and Capital One is not just ahead of the curve, but defining it.

The Sr. Manager, Product Management for the Card Core Platform team plays a critical role in achieving our goals.

As a Product Owner and People Leader you will work with architects, data scientists, service designers, process engineers and developers to translate human insights, dependent platform, app, segment needs, downstream user feedback, and technology capabilities into scalable, resilient, and efficient user-centric services. You will develop end-to-end solutions to help us better serve Card customers. The ideal candidate will be collaborative and have a passion for solving problems. You will leverage your design thinking skills, combined with your understanding of technology and business, to find creative and targeted solutions to our end users, as you develop new capabilities on our billing platform. You’ll need to be equally comfortable navigating the development with our tech partners as you are communicating user experience, operational fulfillment, and risk with our business partners. The successful candidate will flex between playing the Product Manager “exploration” role and the Product Owner “execution” role. You will also have full Product Owner authority for a critical agile team to bring this experience to life, co-located with the team(s).

You will own the following:

• Work in a hands-on, collaborative environment with top designers, engineers, data scientists, and analysts to build breakthrough experiences and products

• Participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps

• Work closely with business partners across the enterprise to ensure your product functionally solves their needs, in the agreed upon timelines for implementation

• Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making

• Partner with other PdMs and POs in performing prioritization of work based on product vision and use cases presented from across the enterprise

• Manage and groom the backlog of stories for assigned agile delivery teams

• Sit embedded with the tech team, working with them to resolve doubts and prioritize, negotiate, and remove blockers to orchestrate successful launch or optimization cycle

• Serve as subject matter expert, contributing practitioner, and thought leader

Basic Qualifications:
• Bachelor’s Degree or military experience
• At least 5 years of experience in digital product management

Preferred Qualifications:
• Bachelor’s Degree in Computer Science or Engineering
• MBA or Master’s degree
• 3+ years of experience in Agile product management
• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Location is New York City: $195,200 - $222,800 for Sr. Mgr, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC
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via Capital One Careers posted_at: 3 days agoschedule_type: Full-time
Plano 1 (31061), United States of America, Plano, Texas Tax Credit Operations Associate... Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 100 miles driving distance from one of our Capital One hubs in Plano TX, McLean VA, Richmond VA, or Melville NY. Here in Tax Credit Operations, our mission is to support Capital Plano 1 (31061), United States of America, Plano, Texas

Tax Credit Operations Associate...

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 100 miles driving distance from one of our Capital One hubs in Plano TX, McLean VA, Richmond VA, or Melville NY.

Here in Tax Credit Operations, our mission is to support Capital One’s participation in a federal program that directly benefits low income, underserved communities by providing investment in projects that provide jobs and services that might not otherwise be possible. These projects are vetted for their potential to enrich these underserved communities and close gaps in equity and opportunity.

About us: We are a close-knit team of professionals from a myriad of backgrounds supporting the mission and one another while making a difference in our communities across the nation.

About you: You will bring your passion and your whole self to a challenging role that is rewarding and interesting. You will take ownership of your work, be detail oriented and be a self-starter.

Join us in making a difference and feel good about the work you do!

Responsibilities:
• Manage a portfolio of active credit facilities and equity investments for New Markets Tax Credit and Alternative Energy Tax Credit loans and investments.
• Process loan and equity requests (draw downs, pay downs, interest payments); interest and exchange rate fixing, manual interest and fee calculations, as well as, billing and liquidations
• Work closely with respective business units and other internal partners to align needs and provide support as needed
• Perform manual loan tracking enhancements, cash breaks analysis, reconciliations of interest fees and letters of credit, and comprehensive testing of system enhancements
• Review of, and extraction from, legal documents for compliance, interpretation and operational viability
• Develop, design, and implement inter-departmental controls, risk-reducing processes
• Serve as liaison for both borrowers, lenders and investors by responding, resolving, and expediting inquiries, discrepancies, and special requests
• Prepare and submit periodic (daily and above) departmental and team reports and metrics
• Establish and maintain Customer Satisfaction through positive and constructive client relations

Role Expectations:
• Delivering quality project work and process efficiencies on a consistent basis
• Ability to prioritize workflow and manage multiple assignments or deliverables at once
• Ability to operate and excel in a team environment while maintaining professionalism and respect for team members and Capital One associates
• Proactively identify team needs, gain buy-in from team members, and implement efficiencies
• On-time and accurate execution of workflow
• Associate should be comfortable organizing, preparing, and executing ad-hoc presentations for team members and stakeholders
• Associate should be motivated to learn complexities of Tax Credit products as well as demonstrate an understanding of the products and processes supported by team to both immediate team members & partner groups
• Associate should possess excellent communication and interpersonal skills in order to interact effectively with Internal and External stakeholders
• Highly motivated professional, possessing strong analytical thinking, problem-solving skills, and attention to detail
• Associate should possess and be willing to contribute to the development of financial industry “Skills of the Future” which include but are not limited to:
• Tech Fluency - Candidate has a desire to understand top-level technology trends and the possibilities these trends offer their team and their LOB
• Design Mindset - Candidate doesn’t just optimize, he or she challenges assumptions and constraints with the process
• Workload Management - Candidate gathers information from a broad range of sources to make the best decisions and work efficiently
• Adaptive Thinking - Candidate can consider different viewpoints that conflict with their natural bias

Work at Home Technology Requirements:
• A secure home office environment that is free from background noise and distractions
• A reliable private internet connection that is not supplied by use cellular data (hot spot)
• Cable or fiber connections are preferred
• Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here. To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer.
• Sustained ability to maintain latency less than 250 ms in voice calls is required
• Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider
• A private network is password protected where you have ownership or line of sight to every device on the network
• Capital One reserves the right to request proof of internet provider, speed and service package from the associate
• Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice.

Candidates must live within 100 miles driving distance of one of the hub locations based in Plano, TX.

Basic Qualifications:
• High School Diploma, GED, or equivalent certification

Preferred Qualifications:
• Bachelor’s Degree or military experience
• Experience in Commercial Loan Servicing or Commercial Loan Operations
• Experience using ACBS or equivalent loan system
• Experience in Machine Learning, AI, RPA, or equivalent systematic process automation

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC
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via Capital One Careers posted_at: 3 days agoschedule_type: Full-time
Bethesda Metro Center (17049), United States of America, Bethesda, Maryland Agency Operations Manager - Cash Team... Agency Finance Loan Servicing is a division of the Capital One Commercial Bank. This team supports numerous critical processes and transactions. By cultivating innovative solutions and embracing technology, this team creates an unforgettable and unparalleled experience for our associates and customers. The Agency Finance Loan Servicing Bethesda Metro Center (17049), United States of America, Bethesda, Maryland

Agency Operations Manager - Cash Team...

Agency Finance Loan Servicing is a division of the Capital One Commercial Bank. This team supports numerous critical processes and transactions. By cultivating innovative solutions and embracing technology, this team creates an unforgettable and unparalleled experience for our associates and customers.

The Agency Finance Loan Servicing team supports a total loan portfolio of $50BN and provides ongoing support for the life of each loan. The organization focuses on delivering scale and efficiency, mitigating operational risk, providing a smooth customer experience, and enabling talented associates to excel. One of the most impactful groups in Loan Servicing is the Cash team. The team is currently searching for a Cash Manager.

Responsibilities:
• Oversee the application and reconciliation of payments received from customers via incoming check, ACH, and wire to the Strategy loan system.
• Manage the outgoing wire process to ensure transactions are processed accurately and timely while adhering to wire rules and regulations.
• Manage the book transfers and outgoing checks process efficiently.
• Oversee reserve disbursements and ensure all disbursements are compliant.
• Ensure third party fee invoices are processed timely through the accounts payable process.
• Ensure internal and external deadlines are met with minimal follow up from management.
• Communicate with internal customers to accurately apply incoming payment receipts and wires.
• Oversee the response to client inquiries regarding loan payments and answer internal questions regarding payment application and receipts.
• Work closely with Originators, Closers, Asset Management, Loan Servicing, Loan Operations and Investor Reporting.
• Provide excellent customer service to Borrowers, Investor Contacts and others internally.
• Communicate with commercial loan system vendors(s) as necessary regarding system issues, reports and modifications/enhancements.
• Participate in technology projects associated with system upgrades, enhancements and/or migration to new systems applications or tools.
• Balance various projects intended to integrate and build efficiencies into current processes.
• Participate in all audits with investors and external auditors to provide the highest level of compliance.
• Ability to execute monetary transactions with minimal error; strong attention to detail.
• Effectively prioritize project and daily work while adhering to payment processing deadlines.
• Develop effective relationships across all internal and external stakeholders.

Basic Qualifications:
• Bachelor’s Degree, or Military Experience
• At least 4 years of accounting, finance or treasury experience
• At least 2 years of people management experience
• At Least 1 year of experience in G-Suite Applications

Preferred Qualifications:
• At least 7 years of accounting, finance or treasury experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC
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