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Most recent job postings at capitalonecareers
via Capital One Careers
schedule_type: Full-time and Part-time
Locations: US Remote, United States of America
Senior Manager, Product Management (Remote...
Capital One has been a pioneer through our tech journey as the first large bank to go all in on the public cloud, while operating in a complex and highly regulated business environment. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML
Locations: US Remote, United States of America
Senior Manager, Product Management (Remote...
Capital One has been a pioneer through our tech journey as the first large bank to go all in on the public cloud, while operating in a complex and highly regulated business environment. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what’s possible in banking. (e.g., Capital One Eno).
We are overcoming key data management challenges in the cloud related to data publishing, data consumption, data governance, and infrastructure management. To realize the full potential of our cloud and data strategy, we built new data management platforms in the cloud and solved new problems across the data ecosystem.
Our teams have also built and battle tested new capabilities to meet those needs. We’ve open sourced several of the software tools we built (e.g., Cloud Custodian, Hygieia) and forged new partnerships with other digital leaders (e.g., Microsoft, MSFT).
Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions.
Capital One Software is seeking a Senior Manager of Product Management who is passionate about marrying innovation with emerging technologies. As a Capital One Senior Manager of Product Management you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.
Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Do you dream of more elegant and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? You have to ask yourself...do you feel like making an impact?
In this role, you’ll be expected to demonstrate proficiency in four key areas:
• Human Centered
• You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product
• You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision
• Business Focused
• You’ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful
• You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates
• Technology Driven
• You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business
• You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the job
• Integrated Problem Solving
• Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer
• Transformational Leadership
• You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams
• You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career
We want you if you are:
• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.
Basic Qualifications:
• Bachelor’s Degree or military experience
• At least 5 years of experience in digital product management
Preferred Qualifications:
• Bachelor’s Degree in Computer Science or Engineering
• MBA or Master’s degree
• 3+ years of experience in Agile product management
• Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $165,400 - $188,800 for Sr. Mgr, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
Senior Manager, Product Management (Remote...
Capital One has been a pioneer through our tech journey as the first large bank to go all in on the public cloud, while operating in a complex and highly regulated business environment. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what’s possible in banking. (e.g., Capital One Eno).
We are overcoming key data management challenges in the cloud related to data publishing, data consumption, data governance, and infrastructure management. To realize the full potential of our cloud and data strategy, we built new data management platforms in the cloud and solved new problems across the data ecosystem.
Our teams have also built and battle tested new capabilities to meet those needs. We’ve open sourced several of the software tools we built (e.g., Cloud Custodian, Hygieia) and forged new partnerships with other digital leaders (e.g., Microsoft, MSFT).
Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions.
Capital One Software is seeking a Senior Manager of Product Management who is passionate about marrying innovation with emerging technologies. As a Capital One Senior Manager of Product Management you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.
Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Do you dream of more elegant and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? You have to ask yourself...do you feel like making an impact?
In this role, you’ll be expected to demonstrate proficiency in four key areas:
• Human Centered
• You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product
• You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision
• Business Focused
• You’ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful
• You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates
• Technology Driven
• You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business
• You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the job
• Integrated Problem Solving
• Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer
• Transformational Leadership
• You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams
• You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career
We want you if you are:
• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.
Basic Qualifications:
• Bachelor’s Degree or military experience
• At least 5 years of experience in digital product management
Preferred Qualifications:
• Bachelor’s Degree in Computer Science or Engineering
• MBA or Master’s degree
• 3+ years of experience in Agile product management
• Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $165,400 - $188,800 for Sr. Mgr, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
via Capital One Careers
schedule_type: Full-time and Part-time
Locations: TX - Plano, United States of America, Plano, Texas
Manager, Risk Management...
As a Risk Manager in the Financial Services Business Risk Office, you will provide professional risk judgment that enables business partners to tackle major company challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the Company, but you will also
Locations: TX - Plano, United States of America, Plano, Texas
Manager, Risk Management...
As a Risk Manager in the Financial Services Business Risk Office, you will provide professional risk judgment that enables business partners to tackle major company challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the Company, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making.
In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the division partnering closely with senior business and risk office leaders, technology, compliance, legal, and Operational Risk Management.
In your role, you will:
Develop a deep understanding of business strategies, products, services, and risk profile;
Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite;
Analyze data to proactively identify risks and trends and provide insights that support internal customers in decision-making;
Provide guidance and advice to business partners on implementing risk policies and programs;
Drive collaboration between the risk, compliance, legal, and other business support functions;
Ensure independent escalation of risk management gaps, issues, and concerns to executive management and when appropriate, the Board of Directors, including emerging risks and regulatory focus areas;
Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams
Qualities of a Successful Candidate:
Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence.
Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership.
Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions.
Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won’t set you back, because you’ll stay focused on your goals. You’re organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do.
Up for a Challenge and Fungible - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges.
Passionate and Customer-Focused - You are customer obsessed. You make it your business to understand their needs and their goals and are not satisfied with anything less than an exceptional customer experience.
Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal.
Basic Qualifications:
Bachelor's Degree or military experience
At least 5 years of experience in project, process, program, or risk management
At least 3 years experience with people management
Preferred Qualifications:
Masters Degree, MBA, or Juris Doctorate
3+ years of experience in presenting to senior leadership
3+ years of experience working with cross functional teams to deliver consumer experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
Manager, Risk Management...
As a Risk Manager in the Financial Services Business Risk Office, you will provide professional risk judgment that enables business partners to tackle major company challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the Company, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making.
In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the division partnering closely with senior business and risk office leaders, technology, compliance, legal, and Operational Risk Management.
In your role, you will:
Develop a deep understanding of business strategies, products, services, and risk profile;
Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite;
Analyze data to proactively identify risks and trends and provide insights that support internal customers in decision-making;
Provide guidance and advice to business partners on implementing risk policies and programs;
Drive collaboration between the risk, compliance, legal, and other business support functions;
Ensure independent escalation of risk management gaps, issues, and concerns to executive management and when appropriate, the Board of Directors, including emerging risks and regulatory focus areas;
Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams
Qualities of a Successful Candidate:
Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence.
Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership.
Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions.
Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won’t set you back, because you’ll stay focused on your goals. You’re organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do.
Up for a Challenge and Fungible - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges.
Passionate and Customer-Focused - You are customer obsessed. You make it your business to understand their needs and their goals and are not satisfied with anything less than an exceptional customer experience.
Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal.
Basic Qualifications:
Bachelor's Degree or military experience
At least 5 years of experience in project, process, program, or risk management
At least 3 years experience with people management
Preferred Qualifications:
Masters Degree, MBA, or Juris Doctorate
3+ years of experience in presenting to senior leadership
3+ years of experience working with cross functional teams to deliver consumer experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
via Capital One Careers
schedule_type: Full-time and Part-time
West Creek 2 (12072), United States of America, Richmond, Virginia
Business Underwriting Associate...
Small Business Card is one of the fastest growing businesses within Capital One. That growth is powered by our highly skilled underwriting team that makes account decisions for our most valuable clients. We are seeking a motivated and fast learner with good quantitative, analytical, and communication skills to be accountable for a portfolio of credit
West Creek 2 (12072), United States of America, Richmond, Virginia
Business Underwriting Associate...
Small Business Card is one of the fastest growing businesses within Capital One. That growth is powered by our highly skilled underwriting team that makes account decisions for our most valuable clients. We are seeking a motivated and fast learner with good quantitative, analytical, and communication skills to be accountable for a portfolio of credit line decisions up to $350K exposure.
In this role, you will have primary accountability for analyzing business and personal financial conditions to evaluate credit worthiness and prepare detailed recommendations for loan decisions. You will assess financial statements and additional data to understand revenues, profitability, cashflow, sustainability, and overall risks. You will present your decisions to senior approvers, to field sales, partners, and directly to clients.
General Responsibilities:
• Make credit recommendations on cases up to $350K exposure and maintain individual signing authority up to $150K exposure
• Conduct business interviews to understand client business model, sources of revenue, merchant spend, and future projections
• Assess business financial performance against policy guardrails
• Evaluate future business growth potential, market competitiveness, and industry risks
• Prepare clear, concise analysis supporting credit memos that recommend decisions and address rationale for any deviations from loan policy, procedures and guidelines
• Identify and mitigate key credit risks
• Maintain satisfactory level of portfolio losses while meeting expectations of loan revenues
• Adhere to all applicable regulations and the expected execution standards
• Request additional business and personal information to address key identified risks
• Demonstrate exceptional service in all interactions with clients and partners
• Monitor portfolio performance to identify trends and alignment to expectations
Ideal Candidate:
• Ability to prioritize assignments and multi-task with strong attention to detail
• Demonstrated experience working collaboratively
• Strong analytical, problem-solving, verbal and interpersonal skills
Basic Qualifications:
• Currently has, or is in the process of obtaining, a Bachelors or higher with an expectation that degree will be obtained by July 2024 or earlier.
Preferred Qualifications:
• Related Coursework in Finance, Accounting, Statistics or Economics
• In process of obtaining a Bachelor’s Degree or higher in Economics, Accounting, Finance
• 1+ years of experience in financial statement analysis
• 1+ years of experience preparing financial information or 1+ year of experience interpreting financial performance
• Leadership experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
Business Underwriting Associate...
Small Business Card is one of the fastest growing businesses within Capital One. That growth is powered by our highly skilled underwriting team that makes account decisions for our most valuable clients. We are seeking a motivated and fast learner with good quantitative, analytical, and communication skills to be accountable for a portfolio of credit line decisions up to $350K exposure.
In this role, you will have primary accountability for analyzing business and personal financial conditions to evaluate credit worthiness and prepare detailed recommendations for loan decisions. You will assess financial statements and additional data to understand revenues, profitability, cashflow, sustainability, and overall risks. You will present your decisions to senior approvers, to field sales, partners, and directly to clients.
General Responsibilities:
• Make credit recommendations on cases up to $350K exposure and maintain individual signing authority up to $150K exposure
• Conduct business interviews to understand client business model, sources of revenue, merchant spend, and future projections
• Assess business financial performance against policy guardrails
• Evaluate future business growth potential, market competitiveness, and industry risks
• Prepare clear, concise analysis supporting credit memos that recommend decisions and address rationale for any deviations from loan policy, procedures and guidelines
• Identify and mitigate key credit risks
• Maintain satisfactory level of portfolio losses while meeting expectations of loan revenues
• Adhere to all applicable regulations and the expected execution standards
• Request additional business and personal information to address key identified risks
• Demonstrate exceptional service in all interactions with clients and partners
• Monitor portfolio performance to identify trends and alignment to expectations
Ideal Candidate:
• Ability to prioritize assignments and multi-task with strong attention to detail
• Demonstrated experience working collaboratively
• Strong analytical, problem-solving, verbal and interpersonal skills
Basic Qualifications:
• Currently has, or is in the process of obtaining, a Bachelors or higher with an expectation that degree will be obtained by July 2024 or earlier.
Preferred Qualifications:
• Related Coursework in Finance, Accounting, Statistics or Economics
• In process of obtaining a Bachelor’s Degree or higher in Economics, Accounting, Finance
• 1+ years of experience in financial statement analysis
• 1+ years of experience preparing financial information or 1+ year of experience interpreting financial performance
• Leadership experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
via Capital One Careers
schedule_type: Full-time and Part-time
Locations: VA - McLean, United States of America, McLean, Virginia
Business Manager, BizOps - Competitive Intelligence (Remote-Eligible...
Summary:
This is your opportunity to join the BizOps team on Capital One’s fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and
Locations: VA - McLean, United States of America, McLean, Virginia
Business Manager, BizOps - Competitive Intelligence (Remote-Eligible...
Summary:
This is your opportunity to join the BizOps team on Capital One’s fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners.
The BizOps team is looking for a Business Analysis Manager. The BizOps team sits within Revenue Management and is responsible for driving revenue outcomes for the business. Partnering with sales and product teams, you will generate actionable insights that impact all areas of the business and ultimately drive revenue by conducting complex analyses and monitoring performance on a daily basis.
Specifically, you will be focused on competitive intelligence. You will be responsible for capturing insightful, actionable data points to help empower and inform our sales and product functions. You will be standing up new initiatives to expand our use of internal data and establish new external data sources.
To be successful in the role, you will need to be a well-rounded 'business athlete’ - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business.
General Summary:
As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
General Responsibilities:
• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
• Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
• Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
• Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
• Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analysis
• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Capital One is open to hiring a Remote Employee for this opportunity.
Basic Qualifications:
• Bachelor’s Degree
• At least 2 years of experience in analysis
Preferred Qualifications:
• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in analysis
• 2+ years of experience in financial services
• 1+ year of experience in consulting
• 2+ years of experience in people management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City:
$160,200 - $182,800 for Business Manager
San Francisco, California:
$169,700 - $193,700 for Business Manager
Remote roles in other areas of New York & California, and across Colorado & Washington:
$135,700 - $154,900 for Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
Business Manager, BizOps - Competitive Intelligence (Remote-Eligible...
Summary:
This is your opportunity to join the BizOps team on Capital One’s fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners.
The BizOps team is looking for a Business Analysis Manager. The BizOps team sits within Revenue Management and is responsible for driving revenue outcomes for the business. Partnering with sales and product teams, you will generate actionable insights that impact all areas of the business and ultimately drive revenue by conducting complex analyses and monitoring performance on a daily basis.
Specifically, you will be focused on competitive intelligence. You will be responsible for capturing insightful, actionable data points to help empower and inform our sales and product functions. You will be standing up new initiatives to expand our use of internal data and establish new external data sources.
To be successful in the role, you will need to be a well-rounded 'business athlete’ - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business.
General Summary:
As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
General Responsibilities:
• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
• Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
• Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
• Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
• Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analysis
• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Capital One is open to hiring a Remote Employee for this opportunity.
Basic Qualifications:
• Bachelor’s Degree
• At least 2 years of experience in analysis
Preferred Qualifications:
• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in analysis
• 2+ years of experience in financial services
• 1+ year of experience in consulting
• 2+ years of experience in people management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City:
$160,200 - $182,800 for Business Manager
San Francisco, California:
$169,700 - $193,700 for Business Manager
Remote roles in other areas of New York & California, and across Colorado & Washington:
$135,700 - $154,900 for Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
via Capital One Careers
schedule_type: Full-time and Part-time
West Creek 5 (12075), United States of America, Richmond, Virginia
Associate, Commercial Loan Servicer...
Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 100 miles driving distance from our Capital One hub in Richmond, VA.
Capital One Commercial Core Operations is looking for an experienced candidate to support the
West Creek 5 (12075), United States of America, Richmond, Virginia
Associate, Commercial Loan Servicer...
Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 100 miles driving distance from our Capital One hub in Richmond, VA.
Capital One Commercial Core Operations is looking for an experienced candidate to support the growing Commercial Loan Servicing Operations Team. In this role you will support Syndicated loans for a variety of Corporate Banking Lines of Businesses, handling day to day loan activity and maintenance. The Loan Operations Associate serves as liaison between Customer and Investors for life of loan activity. The role includes analytical components related to various loan accruals and manual calculations with ongoing reconciliation and remediation. Strong communication skills and product knowledge are critical to success, as well as working collaboratively among stakeholders to help facilitate ongoing change management.
Some of the primary functions of the role include:
• Control and manage a portfolio of active credit facilities as the Loan Operations Servicer for a variety of Syndicated loans for the Commercial Corporate Banking line of business
• Process loan requests (disbursements, pay downs, payments, etc.); interest and exchange rate fixing, interest and fee calculations, billing and liquidations
• Communicate directly with Customers and Participant Banks/Investors for all loan related requests (ie. resolving and expediting inquiries, discrepancies, and other special requests)
• Strong written and verbal communication skills are required on a daily basis to maintain and provide customers with a consistent high level of service
• Coordinate loan trading activity, including settlement coordination, obtaining required consents, and updating/maintaining the loan register
• Work closely with respective business units and other internal partners to align needs and provide support as needed
• Manage all exception and maintenance reporting for cash breaks analysis, reconciliations of interest, fees etc.
• Complete comprehensive testing of system enhancements
• Review of, and extraction from, legal documents for compliance, interpretation and operational viability and support
• Develop, design, and implement inter-departmental controls and risk reducing processes with the primary goal of maintaining accurate books and records
• Prepare and submit periodic (daily and above) departmental and team reports and metrics
• Establish and maintain Customer Satisfaction as the singular priority
• Manage multiple workflow tools including Gmail, Salesforce, Customer Hotline
Work at Home Technology Requirements:
• A secure home office environment that is free from background noise and distractions
• A reliable private internet connection that is not supplied by using cellular data (hot spot)
• Cable or fiber connections are preferred
• Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here. To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer.
• Sustained ability to maintain latency less than 250 ms in voice calls is required
• Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider
• A private network is password protected where you have ownership or line of sight to every device on the network
• Capital One reserves the right to request proof of internet provider, speed and service package from the associate
• Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice.
Candidates must live within 100 miles driving distance of one of the hub locations based in Richmond, VA.
Basic Qualifications:
• High School Diploma, GED or equivalent certification
• At least 1 year of experience in Banking
• At least 1 year of experience in Operations
Preferred Qualifications:
• Bachelor's Degree or Military experience
• 3+ years of experience in Commercial Loan Operations
• 3+ years of experience in Commercial Loan Servicing
• 1+ years of experience with ACBS
• 1+ years of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
Associate, Commercial Loan Servicer...
Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 100 miles driving distance from our Capital One hub in Richmond, VA.
Capital One Commercial Core Operations is looking for an experienced candidate to support the growing Commercial Loan Servicing Operations Team. In this role you will support Syndicated loans for a variety of Corporate Banking Lines of Businesses, handling day to day loan activity and maintenance. The Loan Operations Associate serves as liaison between Customer and Investors for life of loan activity. The role includes analytical components related to various loan accruals and manual calculations with ongoing reconciliation and remediation. Strong communication skills and product knowledge are critical to success, as well as working collaboratively among stakeholders to help facilitate ongoing change management.
Some of the primary functions of the role include:
• Control and manage a portfolio of active credit facilities as the Loan Operations Servicer for a variety of Syndicated loans for the Commercial Corporate Banking line of business
• Process loan requests (disbursements, pay downs, payments, etc.); interest and exchange rate fixing, interest and fee calculations, billing and liquidations
• Communicate directly with Customers and Participant Banks/Investors for all loan related requests (ie. resolving and expediting inquiries, discrepancies, and other special requests)
• Strong written and verbal communication skills are required on a daily basis to maintain and provide customers with a consistent high level of service
• Coordinate loan trading activity, including settlement coordination, obtaining required consents, and updating/maintaining the loan register
• Work closely with respective business units and other internal partners to align needs and provide support as needed
• Manage all exception and maintenance reporting for cash breaks analysis, reconciliations of interest, fees etc.
• Complete comprehensive testing of system enhancements
• Review of, and extraction from, legal documents for compliance, interpretation and operational viability and support
• Develop, design, and implement inter-departmental controls and risk reducing processes with the primary goal of maintaining accurate books and records
• Prepare and submit periodic (daily and above) departmental and team reports and metrics
• Establish and maintain Customer Satisfaction as the singular priority
• Manage multiple workflow tools including Gmail, Salesforce, Customer Hotline
Work at Home Technology Requirements:
• A secure home office environment that is free from background noise and distractions
• A reliable private internet connection that is not supplied by using cellular data (hot spot)
• Cable or fiber connections are preferred
• Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here. To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer.
• Sustained ability to maintain latency less than 250 ms in voice calls is required
• Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider
• A private network is password protected where you have ownership or line of sight to every device on the network
• Capital One reserves the right to request proof of internet provider, speed and service package from the associate
• Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice.
Candidates must live within 100 miles driving distance of one of the hub locations based in Richmond, VA.
Basic Qualifications:
• High School Diploma, GED or equivalent certification
• At least 1 year of experience in Banking
• At least 1 year of experience in Operations
Preferred Qualifications:
• Bachelor's Degree or Military experience
• 3+ years of experience in Commercial Loan Operations
• 3+ years of experience in Commercial Loan Servicing
• 1+ years of experience with ACBS
• 1+ years of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
via Capital One Careers
schedule_type: Full-time and Part-time
West Creek 2 (12072), United States of America, Richmond, Virginia
Principal People Scientist, People Strategy & Analytics...
The People Strategy and Analytics team at Capital One is on a mission to transform the associate experience – from hiring to onboarding to career development – so that all talent can flourish. As a Principal People Scientist on the People Strategy & Analytics team, you will use organizational science, measurement techniques,
West Creek 2 (12072), United States of America, Richmond, Virginia
Principal People Scientist, People Strategy & Analytics...
The People Strategy and Analytics team at Capital One is on a mission to transform the associate experience – from hiring to onboarding to career development – so that all talent can flourish. As a Principal People Scientist on the People Strategy & Analytics team, you will use organizational science, measurement techniques, behavioral insights, and advanced analytics to help drive that transformation.
Our ideal candidate will display a strong balance of analytical and problem solving skills, business consulting, and communication competencies, as well as the ability to work in a dynamic team environment. You’ll be on a cross-functional team that includes analysts, data scientists, and other people scientists.
This role will primarily specialize in enterprise surveying & measurement design, but will also have frequent opportunities to collaborate with key HR partners in areas like Talent & Performance Management, People Leadership and Diversity, Inclusion, & Belonging. Projects will focus on improving the associate experience and unlocking best practices in the talent strategy space. A typical day will include client consultation, measurement design, program design, insights generation, and analysis.
Your main responsibilities include, but are not limited to:
• Consultation: Bring your expertise in organizational science principles and analysis to help our clients frame problems, answer questions, and design solutions to improve the associate experience
• Design: Build and drive key programs and solutions for our partners, including strategies for measurement and validation
• Experimentation: Partner with clients and teams across Capital One to design experiments to understand key drivers of associates and behavior
• Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions
Successful team members demonstrate competencies in these areas:
• Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying organizational science in a mission-driven way
• Analytical thinking: A proven track record of decision making and problem solving based in analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations.
• Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes
• Partnership: Collaborate effectively with other team members and HR clients
• Business communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)
• Results focus: Drives for results and achieves important goals; applies strong organizational skills and detail orientation, even amidst ambiguity
Basic Qualifications:
• Master's degree
• At least 1 year of professional work experience in Industrial and Organizational Psychology OR Organizational Behavior OR Behavioral Science
• At least 1 year of experience building statistical models in R OR Python programming language
Preferred Qualifications:
• PhD in Industrial and Organizational Psychology or Organizational Behavior
• 2+ years professional work experience in Industrial and Organizational Psychology or Organizational Behavior
• Knowledge of advanced statistical methodologies advanced statistical methodologies, including regression, or longitudinal analysis, or Bayesian modeling
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
Principal People Scientist, People Strategy & Analytics...
The People Strategy and Analytics team at Capital One is on a mission to transform the associate experience – from hiring to onboarding to career development – so that all talent can flourish. As a Principal People Scientist on the People Strategy & Analytics team, you will use organizational science, measurement techniques, behavioral insights, and advanced analytics to help drive that transformation.
Our ideal candidate will display a strong balance of analytical and problem solving skills, business consulting, and communication competencies, as well as the ability to work in a dynamic team environment. You’ll be on a cross-functional team that includes analysts, data scientists, and other people scientists.
This role will primarily specialize in enterprise surveying & measurement design, but will also have frequent opportunities to collaborate with key HR partners in areas like Talent & Performance Management, People Leadership and Diversity, Inclusion, & Belonging. Projects will focus on improving the associate experience and unlocking best practices in the talent strategy space. A typical day will include client consultation, measurement design, program design, insights generation, and analysis.
Your main responsibilities include, but are not limited to:
• Consultation: Bring your expertise in organizational science principles and analysis to help our clients frame problems, answer questions, and design solutions to improve the associate experience
• Design: Build and drive key programs and solutions for our partners, including strategies for measurement and validation
• Experimentation: Partner with clients and teams across Capital One to design experiments to understand key drivers of associates and behavior
• Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions
Successful team members demonstrate competencies in these areas:
• Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying organizational science in a mission-driven way
• Analytical thinking: A proven track record of decision making and problem solving based in analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations.
• Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes
• Partnership: Collaborate effectively with other team members and HR clients
• Business communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)
• Results focus: Drives for results and achieves important goals; applies strong organizational skills and detail orientation, even amidst ambiguity
Basic Qualifications:
• Master's degree
• At least 1 year of professional work experience in Industrial and Organizational Psychology OR Organizational Behavior OR Behavioral Science
• At least 1 year of experience building statistical models in R OR Python programming language
Preferred Qualifications:
• PhD in Industrial and Organizational Psychology or Organizational Behavior
• 2+ years professional work experience in Industrial and Organizational Psychology or Organizational Behavior
• Knowledge of advanced statistical methodologies advanced statistical methodologies, including regression, or longitudinal analysis, or Bayesian modeling
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
via Capital One Careers
schedule_type: Full-time and Part-time
La Cantera Cafe (31038), United States of America, San Antonio, Texas
Café Coach- La Cantera...
Café Coach
Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know
La Cantera Cafe (31038), United States of America, San Antonio, Texas
Café Coach- La Cantera...
Café Coach
Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money.
We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: https://www.capitalonecareers.com/cafe-home
Here's what we're looking for in you:
- You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team.
- You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors.
- You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride.
- You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics.
- You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer.
- You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café.
- You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals.
- You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience.
- You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand.
- You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you...If you're nodding along and like what you're reading, let's talk.
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 2 years of Customer, Retail, or Financial Services experience
- At least 1 year of People Management experience or 2 years Retail Bank Experience
Preferred Qualifications:
- At least 3 years of Customer, Retail, or Financial Services experience
- At least 2 years of People Management experience
- Bachelor's Degree
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
Café Coach- La Cantera...
Café Coach
Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money.
We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: https://www.capitalonecareers.com/cafe-home
Here's what we're looking for in you:
- You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team.
- You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors.
- You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride.
- You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics.
- You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer.
- You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café.
- You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals.
- You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience.
- You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand.
- You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you...If you're nodding along and like what you're reading, let's talk.
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 2 years of Customer, Retail, or Financial Services experience
- At least 1 year of People Management experience or 2 years Retail Bank Experience
Preferred Qualifications:
- At least 3 years of Customer, Retail, or Financial Services experience
- At least 2 years of People Management experience
- Bachelor's Degree
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
via Capital One Careers
schedule_type: Full-time and Part-time
Scottsdale Fashion Square (65014), United States of America, Scottsdale, Arizona
Café Ambassador- Scottsdale Fashion Sq...
The Café Experience:
Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab
Scottsdale Fashion Square (65014), United States of America, Scottsdale, Arizona
Café Ambassador- Scottsdale Fashion Sq...
The Café Experience:
Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It’s a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We’re redefining the typical work experience, too. Our Café Ambassador team exists to enhance the financial lives of people in the communities we serve. And we’re not just looking to fill open positions - we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Don’t just take our word for it, check out what our Café Ambassadors have to say about their experience at Capital One, and learn more about working in our cafes: https://www.capitalonecareers.com/cafe-home
Here’s what we’re looking for in you:
What is a Capital One Café Ambassador?
• You’re friendly and engaging and can connect with Café visitors and regulars alike. Yep, you’re a people person - whether you’re handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer.
• You’re part of the community. You’ll work with local businesses, nonprofits and charities to plan events both in and outside of the Café.
• You’re naturally curious and like to learn. We’ll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals.
• You’re digitally savvy. You’ll showcase what’s possible in our physical space and how to easily navigate our mobile and online experience.
• You’re a team player. You’ll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you. If you’re nodding along and like what you’re reading, let’s talk.
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience
Preferred Qualifications:
- Associate’s degree
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
Café Ambassador- Scottsdale Fashion Sq...
The Café Experience:
Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It’s a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We’re redefining the typical work experience, too. Our Café Ambassador team exists to enhance the financial lives of people in the communities we serve. And we’re not just looking to fill open positions - we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Don’t just take our word for it, check out what our Café Ambassadors have to say about their experience at Capital One, and learn more about working in our cafes: https://www.capitalonecareers.com/cafe-home
Here’s what we’re looking for in you:
What is a Capital One Café Ambassador?
• You’re friendly and engaging and can connect with Café visitors and regulars alike. Yep, you’re a people person - whether you’re handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer.
• You’re part of the community. You’ll work with local businesses, nonprofits and charities to plan events both in and outside of the Café.
• You’re naturally curious and like to learn. We’ll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals.
• You’re digitally savvy. You’ll showcase what’s possible in our physical space and how to easily navigate our mobile and online experience.
• You’re a team player. You’ll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you. If you’re nodding along and like what you’re reading, let’s talk.
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales or Customer Service experience
Preferred Qualifications:
- Associate’s degree
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
via Capital One Careers
posted_at: 5 days agoschedule_type: Full-time and Part-time
Locations: TX - Plano, United States of America, Plano, Texas
Principal Associate - Content Strategist...
This is a Hybrid position located in Plano, TX. Relocation to Plano, TX required if you're not located in the Dallas, TX area.
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed
Locations: TX - Plano, United States of America, Plano, Texas
Principal Associate - Content Strategist...
This is a Hybrid position located in Plano, TX. Relocation to Plano, TX required if you're not located in the Dallas, TX area.
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
We are currently seeking a Principal Associate Content Strategist to join our team. We are passionate about crafting effective customer conversations and shaping the direction of our user experience by giving content a voice in the design process.
The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.
What You’ll Do:
You’ll be asked to handle a variety of responsibilities, including:
Collaboration & Connection
• Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiences
• Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience
• Advocating for the customer through human-centered design methods, ensuring our products speak their language
• Championing design-centered approaches grounded in product research and analysis, and always representing the perspective of content strategy
• Working with partners and teams across various geographies
• Embracing and advocating for an experience mindset - this is as important to the work as the results
• Participating in hiring by reviewing resumes, conducting interviews and attending consensus
Discovery & Delivery
• Working with the research team to understand customer needs and define what information is needed throughout the user experience through usability and empathy studies
• Framing problems, defining insights, and designing new methodologies/practices to serve customer needs
• Creating new content experiences, and guiding others in the process
• Ensuring all content is clear, easy to understand, and written in natural language
• Adhering to compliance requirements using natural language and content standards
• Facilitating and participating in workshops with internal and external stakeholders to align with business needs
• Collaborating with other writers, UX designers, and visual designers to contribute to our internal design system, content strategy community of practice, best practices, and guidelines
Basic Qualifications
• At least 4 years of experience with journalism, content creation, editorial, or information architecture disciplines
Preferred Qualifications
• Experience with content creation for cross channel experiences
• Bachelor’s or Master’s degree in a design or related field
• Comfortable working with a variety of business partners and delivering outcomes
• Familiarity with working in an established design system
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
Principal Associate - Content Strategist...
This is a Hybrid position located in Plano, TX. Relocation to Plano, TX required if you're not located in the Dallas, TX area.
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
We are currently seeking a Principal Associate Content Strategist to join our team. We are passionate about crafting effective customer conversations and shaping the direction of our user experience by giving content a voice in the design process.
The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.
What You’ll Do:
You’ll be asked to handle a variety of responsibilities, including:
Collaboration & Connection
• Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiences
• Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience
• Advocating for the customer through human-centered design methods, ensuring our products speak their language
• Championing design-centered approaches grounded in product research and analysis, and always representing the perspective of content strategy
• Working with partners and teams across various geographies
• Embracing and advocating for an experience mindset - this is as important to the work as the results
• Participating in hiring by reviewing resumes, conducting interviews and attending consensus
Discovery & Delivery
• Working with the research team to understand customer needs and define what information is needed throughout the user experience through usability and empathy studies
• Framing problems, defining insights, and designing new methodologies/practices to serve customer needs
• Creating new content experiences, and guiding others in the process
• Ensuring all content is clear, easy to understand, and written in natural language
• Adhering to compliance requirements using natural language and content standards
• Facilitating and participating in workshops with internal and external stakeholders to align with business needs
• Collaborating with other writers, UX designers, and visual designers to contribute to our internal design system, content strategy community of practice, best practices, and guidelines
Basic Qualifications
• At least 4 years of experience with journalism, content creation, editorial, or information architecture disciplines
Preferred Qualifications
• Experience with content creation for cross channel experiences
• Bachelor’s or Master’s degree in a design or related field
• Comfortable working with a variety of business partners and delivering outcomes
• Familiarity with working in an established design system
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC Show more details...
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