Most recent job postings at Cathay Pacific
via Salary.com schedule_type: Full-time
• SND - Sales & Distributions • San Francisco, California, USA • Cathay Pacific... • Application Deadline 03 Feb 2023 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented • SND - Sales & Distributions
• San Francisco, California, USA
• Cathay Pacific...
• Application Deadline

03 Feb 2023

Company Description

Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go!

Role Introduction

Cathay Pacific Airways is looking for an ambitious individual to join the Sales and Distribution team in San Francisco. Reporting directly to the Head of Trade Sales (West), this position will continuously seek to acquire new business and establish Cathay in new markets. Achieving and exceeding agreed Trade Sales targets though proactive negotiation and management of existing agency sales and indirect sales channels.

Salary Range –
• $79,176 – $119,460

Key Responsibilities

Revenue Generations
• Acquire high value global and local trade partners as per agreed targets using an insights driven approach
• Actively initiate and follow up on sales actions, obtain sales leads and dynamically seek new business
• Engage in consultative and insightful selling techniques and services with a dedicated focus on new business development
• Actively assist in transforming the culture from one of relationship-based selling to an insights-driven smarter selling ethos
• Ensure strong focus is given to seeking opportunities in the High-end leisure market including renewals and repeat business

Portfolio Management
• Ensure management of the local relationship for Global Trade Partners
• Service the existing portfolio in order to maintain and grow the value (focusing on revenue growth)
• Make regular sales visits to clients to conduct presentations, seminars, provide updates on products and services in order to enhance sales opportunities and facilitate sales process
• Ensure that prioritization allows for focus on the top revenue generating trade partners and actively seek ways to improve the quality of the revenue generated by the portfolio
• Negotiate rates, commissions and contracts in a timely manner against a background of data and yields to achieve the best return on investment and have a mutually beneficial outcome
• Ensure that a cohesive sales activity and marketing plan is in place and managed with each incentivized trade partner
• Actively search for new corporate sales leads through the Trade Partners and ensure these are passed on to the Corporate Sales teams
• Be the airline’s ambassador within the portfolio to maintain strong relationships ensuring positive and prominent brand position and partner trust\

General
• Actively manage the cost of sales needed to generate the revenue within the mandated parameters
• Closely monitor the effectiveness of incentive schemes by conducting regular and timely performance reviews in order to maximize available and potential revenue and market share shift opportunities
• Actively promote the use of new tools and technology to enhance communication, convenience, efficiency and service experience
• Utilize Salesforce to manage new and existing customers and sales activities
• Utilize DDS and QlikSense to track the account performance
• Represent Cathay Pacific at industry and networking events
• Any other reasonable task as requested

E&A
• Emergency and Accident and Crisis Response responsibilities as required

Requirements

Academic Qualifications
• Certification in a relevant Sales business field

Knowledge, Skills, Training and Experience
• Three to four years recent experience in Sales
• Knowledge of, or experience in, the airline industry is a distinct advantage
• Knowledge of, or experience in, the Greater Bay Area (Hong Kong/China) is a distinct advantage
• Excellent communication and interpersonal skills
• Demonstrable networking and relationship management skills
• Solid experience in working in an environment with targets and achieving targets
• Strong negotiation skills
• Respectable level of PC literacy in Word, Excel and PowerPoint
• Knowledge of MIDT, DDS, QlikSense and Salesforce Automation tool
• Adaptive to and embraces constant change
• Must comply with the Company’s mandatory COVID-19 Vaccination policy
• Must have the right to work and live in the United States

Personal & Application Information

Cathay Pacific Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veterans status and will not be discriminated against on the basis of disability. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer
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via Indeed posted_at: 2 days agoschedule_type: Full-timesalary: 119,976–164,760 a year
• CRR - Customer Relationship & Retail • San Francisco, California, USA • Cathay Pacific... • Application Deadline 25 Mar 2023 Company Description Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders • CRR - Customer Relationship & Retail
• San Francisco, California, USA
• Cathay Pacific...
• Application Deadline

25 Mar 2023

Company Description

Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and enrichment for our employees. We are a complex global business, but we are also family. And whether we are in the cockpit or behind a desk, moving cargo, checking our passengers in or ensuring they are safe and comfortable while in the air, we are all one team, focused on delivering one world-class airline operation. Join us and discover just how far you can go!

Role Introduction

Cathay Pacific Airways is looking for a Head of Lifestyle to join the San Francisco Travel & Lifestyle team in in a salaried capacity. The successful individual will work with the Regional Head of Customer Travel & Lifestyle, the local Cathay Pacific team and head office to grow the lifestyle business in local market.

Key Responsibilities

Business Strategy & Planning
• Formulate and drive business strategy with alignment with head office to meet the agreed lifestyle objectives, support lifestyle priorities and achieve the lifestyle growth and revenue targets
• Monitor and review business performance to meet strategic growth plan
• Propose new ideas and areas of improvement based on own knowledge of local market, research and available consumer insights and lead change to support future business strategy
• Control and monitor the relevant budget expenditures within the lifestyle team

Lifestyle Partnerships
• Develop local partnerships under the key lifestyle pillars, including payment, holidays, shopping, wellness and dining according to the region’s lifestyle objective to provide a network of partners to engage Cathay members through accrual and redemption propositions
• Manage relationship with partners and support operational requirements including commercial term negotiation, responding to partner enquiries and entering contracts with partner
• Negotiate commercial offers for marketing promotion and campaigns to increase awareness of local partner propositions

Redemption & Rewards
• Build awareness of usage of lifestyle redemption platforms including Cathay Shop and travel awards platform

Coordination with Local Team
• Work with local Cathay Pacific teams including digital sales, marketing and business development to expand Cathay’s travel and lifestyle propositions to local markets

Legal Compliance
• Work with legal team in headquarters and local legal counsel to operate the lifestyle business with compliance to local business and legal requirements, and facilitate the application of necessary licenses if needed

People Development and Performance Management
• Lead, support and encourage own team to achieve success
• Build a strong and motivated team, ensuring the right organisational structure and the right people are in place to foster positive team spirit and facilitate teamwork
• Supervise and mentor direct reports, encouraging effective collaboration
• Demonstrate leadership and lead by example in accordance with Cathay’s core values
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development
• Maintain active and ongoing dialogue in relation to employee goals and individual performance
• Actively engage with employees to enhance communication and their understanding of department goals
• Enhance the employee experience in line with the role level and the internal brand promise

E&A
• Emergency and Accident and Crisis Response responsibilities as required

Requirements

Academic Qualifications
• University degree in Marketing, Business Studies or related discipline

Knowledge, Skills, Training and Experience
• Minimum 10 years’ relevant working experience, of which at least 3 years in a managerial position
• Candidate can come from backgrounds including marketing, ecommerce, banking and loyalty
• Candidate should have experience and background in banking / payment
• Strong commercial mindset with good understanding of loyalty and rewards
• Excellent communication and problem solving skills
• Good marketing sense, good grasp and understanding of consumer insights.
• Excellent written and oral communication skills in both English and local language.
• Good team player and strong interpersonal skills, creative, dynamic and innovative
• Independent, detail-oriented and able to work under pressure and meet tight deadline
• Must comply with the Company’s mandatory COVID-19 Vaccination policy

Must have the right to live and work in the USA

Background & Security
• Certain Employees will be required to obtain a Security Identification Display Area, (SIDA) badge provided by the airport authority and maintain good standing to retain their SIDA badge
• Employment will require successful completion of a ‘Background Check’ and ‘Drug Free Workplace’ test

Benefits

Cathay Pacific Airways is proud to offer eligible employees competitive Compensation & Benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.
• Travel Privileges on Cathay Pacific Airways Global Network
• Extensive well-being programs including health, dental, prescription, vision, virtual doctor visits and flexible spending accounts and employee assistance program benefits to help you stay well.
• Generous 401K Matching Program
• Paid Holiday & Vacation
• LTD & Basic Life Insurance
• If this position requires a uniform, a uniform allowance will be provided.

Salary Range -
• $119,976-$164,760

Personal & Application Information

Cathay Pacific Airways is an Equal Opportunity (EOE) and Affirmative Action(AA) employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status and other protected status as required by applicable law and will not be discriminated against. Cathay Pacific Airways is an E-Verify participating employer.

If you require assistance or an accommodation in completing any aspect of the application process, please contact the Cathay Americas Recruiting team at: jobs@cathaypacific.com
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via CareerBuilder posted_at: 5 days agoschedule_type: Full-time
Head of Marketing • BIM - Brand, Insights & Marketing Communications • San Francisco, California, USA... • Cathay Pacific • Application Deadline11 Mar 2023 Company Description Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, Head of Marketing
• BIM - Brand, Insights & Marketing Communications
• San Francisco, California, USA...
• Cathay Pacific
• Application Deadline11 Mar 2023

Company Description

Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and enrichment for our employees. We are a complex global business, but we are also family. And whether we are in the cockpit or behind a desk, moving cargo, checking our passengers in or ensuring they are safe and comfortable while in the air, we are all one team, focused on delivering one world-class airline operation. Join us and discover just how far you can go!

Role Introduction

Cathay Pacific Airways is looking for a Head of Marketing and Communications to join the San Francisco Marketing department in a salaried capacity. The successful candidate will lead and manage all brand and marketing activity across the region with the ultimate goal of driving brand and business targets

Key Responsibilities

Marketing
• Formulate regional marketing and brand strategy to maximise market relevance and impact
• Render marketing support for travel, lifestyle and cargo business locally, including but not limited to management of lifestyle content on the website
• Achieve the targeted business and revenue growth through marketing strategies and initiatives.
• Produce integrated marketing campaigns that assimilate differentiating brand, product and service messages with calls-to-action to drive the brand, upper funnel and immediate/lower funnel business incorporating programmatic, search and other digital media as required
• Originate bespoke region specific campaigns or adapt global campaigns according to regional opportunities, budget and growth strategies; and leverage partnerships to reach the regional marketing and brand objectives whenever possible
• Achieve all brand Key Performance Indicators for the region
• Produce and or adapt marketing initiatives to promote destination Hong Kong
• Lead the implementation of marketing measurement frameworks to routinely determine holistic campaign return on investment
• Manage the resource allocation and budget for each campaign
• Optimise performance across all marketing activity in the region

Membership & Customer Relations
• Recruit and activate new members as part of local marketing campaigns to increase the known customer base for future targeting/segmentation as well as engaging high value members as appropriate
• Develop member engagement campaigns and events according to unique regional strategies
• Work in line with Head Office strategy in ensuring the responsible teams in the region provide timely professional responses to customer feedback in compliance with local legislation

Insights
• Develop regional market intelligence in association with competition analysis and consumer trend monitoring
• Search for and be aware of potential reputational issues arising in the region and alert the Head Office team for pre-emptive actions

B2B Strategy
• Orchestration of marketing and cross team resources to build and support deliver of cargo marketing initiatives and campaigns that drive brand awareness and solution sales in the region
• Support client events and management’s presentation needs

Agency Management
• Work with agency partners to adapt global marketing material
• Manage the marketing agency’s performance
• Ensure that agency and marketing partner output is on-brand

People Development and Performance Management
• Lead, support and encourage own team to achieve success
• Build a strong and motivated team, ensuring the right organisational structure and the right people are in place to foster positive team spirit and facilitate teamwork
• Supervise and mentor direct reports, encouraging effective collaboration
• Demonstrate leadership and lead by example in accordance with Cathay’s core values
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development
• Maintain active and ongoing dialogue in relation to employee goals and individual performance
• Actively engage with employees to enhance communication and their understanding of department goals
• Enhance the employee experience in line with the role level and the internal brand promise

E&A
• Emergency and Accident and Crisis Response responsibilities as required

Requirements

Academic Qualifications
• University degree in Marketing, Business Studies or related discipline

Knowledge, Skills, Training and Experience
• 8+ years’ of practicalexperience in a commercialdiscipline with marketing
• Strong leadership skills with the ability to inspire and positively influence employees
• Demonstrable experience in leading regional teams and individuals to achieve success
• Experience in developing and managing successful large scale marketing campaigns
• Experience in agency management and / or partner management
• Adapts to and embraces constant change
• Good marketing sense, good grasp and understanding of consumer insights.
• Excellent written and oral communication skills in both English and local language.
• Good team player and strong interpersonal skills, creative, dynamicand innovative
• Independent, detail-oriented and able to work under pressure and meet tight deadline

Benefits

Cathay Pacific Airways is proud to offer eligible employees competitive Compensation & Benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.
• Travel Privileges on Cathay Pacific Airways Global Network
• Extensive well-being programs including health, dental, prescription, vision, virtual doctor visits and flexible spending accounts and employee assistance program benefits to help you stay well.
• Generous 401K Matching Program
• Paid Holiday & Vacation
• LTD & Basic Life Insurance
• If this position requires a uniform, a uniform allowance will be provided.

Salary Range -
• $111,576-$178,528

Personal & Application Information

Cathay Pacific Airways is an Equal Opportunity (EOE) and Affirmative Action (AA) employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status and other protected status as required by applicable law and will not be discriminated against. Cathay Pacific Airways is an E-Verify participating employer.

We will ensure that individual with disabilities is provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Pease contact [Email available when viewing the job] to request accommodation
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via LinkedIn posted_at: 3 days agoschedule_type: Full-time
Company Description Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and enrichment for our employees. We are a complex global business... but we are also family. And whether we are in the Company Description

Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and enrichment for our employees. We are a complex global business... but we are also family. And whether we are in the cockpit or behind a desk, moving cargo, checking our passengers in or ensuring they are safe and comfortable while in the air, we are all one team, focused on delivering one world-class airline operation. Join us and discover just how far you can go!

Role Introduction

Cathay Pacific Airways is looking for a full-time, Cargo Account Manager to join the Houston cargo team in a salaried capacity. The successful candidate will lead a team to execute the commercial strategies for the port in order to surpass revenue targets and commercial Key Performance Indicators as well as providing fit for purpose solutions to customers.

Key Responsibilities

Revenue Generation
• Take responsibility to implement the Cargo Business Plan in alignment with local cargo strategies and specified Key Performance Indicators
• Actively assist the Cargo Manager(s) and coordinate with the Cargo Sales and Reservations Officers to achieve and exceed revenue target and generate additional ancillary revenue
• Partner with the Cargo Manager(s) to negotiate and execute sales contracts
• Generate revenue with the perspective of sales channels, product sales and offline sales development
• Actively champion Cathay products and provide excellent and consistent product solutions to customers

Account Management and Sales Administration
• Partner with the Indoor Sales Team to provide customer-centric solutions to customers
• Proactively conduct regular reviews of accounts’ performance and achieve additional revenue opportunities
• Assist in setting the annual revenue budget and Cargo Business Plan
• Lead and manage the day-to-day relationships of client-servicing with customers to support revenue generation
• Collect, analyze and report market conditions, trends and activities to enable competitive advantage
• Provide superb sales and customer service in all customer touch points so as to drive premium selling rates and regular business
• Proactively implement programs on e-initiatives to drive penetration of e-Bookings and other Agent Self-Service functions
• Any other reasonable task as requested

Partnerships and External Liaisons
• Actively assist the Cargo Manager(s) to manage relationships with shippers, key industry and trade partners and associations so that the Company’s interests are well represented and take leadership as required
• Confer recognition on, and earn the loyalty of our highest value customers, including Cargo Clan Elite members

People Development and Performance Management
• Lead, support and encourage own team to achieve success
• Build a strong and motivated team to foster positive team spirit and facilitate teamwork
• Supervise and mentor direct reports, encouraging effective collaboration
• Demonstrate leadership and lead by example in accordance with Cathay’s core values
• Maintain active and ongoing dialogue in relation to employee goals and individual performance
• Actively engage with employees to enhance communication and their understanding of department goals
• Enhance the employee experience in line with the role level and the internal brand promise

E&A
• Emergency and Accident and Crisis Response responsibilities as required

Requirements

Academic qualifications
• High school graduation
• Diploma or certificate (in a relevant field such as Cargo, Operations, or Supply Chain Management ) is preferred

Knowledge, Skills, Training And Experience
• Minimum of 3 years’ experience in airline cargo sales, operations or customer service
• Strong working knowledge of airlines and international airfreight industry
• Experience in supervising a team is an advantage
• Knowledge of CHAMP CargoSpot System
• Superb communication and client management skills
• Sensitive to confidential data and numbers
• Proven success record in setting and achieving goals
• Demonstrable ability to work independently
• Proficiency in the use of Microsoft Office Systems
• Must have the right to work and live in the United States
• Must comply with Company’s mandatory COVID-19 Vaccination policy

Background & Security
• Certain Employees will be required to obtain a Security Identification Display Area, (SIDA) badge provided by the airport authority and maintain good standing to retain their SIDA badge.
• Employment will require successful completion of a ‘Background Check’ and ‘Drug Free Workplace’ test

Benefits

Cathay Pacific Airways is proud to offer eligible employees competitive Compensation & Benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.
• Travel Privileges on Cathay Pacific Airways Global Network
• Extensive well-being programs including health, dental, prescription, vision, virtual doctor visits and flexible spending accounts and employee assistance program benefits to help you stay well.
• Generous 401K Matching Program
• Paid Holiday & Vacation
• LTD & Basic Life Insurance
• If this position requires a uniform, a uniform allowance will be provided.

Personal & Application Information

Cathay Pacific Airways is an Equal Opportunity (EOE) and Affirmative Action (AA) employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status and other protected status as required by applicable law and will not be discriminated against. Cathay Pacific Airways is an E-Verify participating employer.

If you require assistance or an accommodation in completing any aspect of the application process, please contact the Cathay Americas Recruiting team at: jobs@cathaypacific.com
Show more details...
via LinkedIn posted_at: 2 days agoschedule_type: Full-time
Company Description Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and enrichment for our employees. We are a complex global business... but we are also family. And whether we are in the Company Description

Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and enrichment for our employees. We are a complex global business... but we are also family. And whether we are in the cockpit or behind a desk, moving cargo, checking our passengers in or ensuring they are safe and comfortable while in the air, we are all one team, focused on delivering one world-class airline operation. Join us and discover just how far you can go!

Role Introduction

Cathay Pacific is looking for a full-time Business Development Manager to join our Miami Cargo team in a salaried capacity. The successful candidate will achieve the agreed cargo sales targets for the Latin American and Caribbean markets through intelligent use of data and by building a sustainable support framework as the brand of choice to extract maximum revenue. The candidate will be expected to continuously seek to acquire new business and establish Cathay Cargo in new markets while proactively negotiating and managing existing Accounts and Trade partners.

Key Responsibilities

Revenue Generation
• Acquire high value accounts and cargo business trade partners as per agreed targets using an insights driven approach
• Initiate and follow up on sales actions, obtain sales leads and dynamically seek new business from the relevant sales channels feeding them to the different point of sales throughout the Latin American region
• Assist business partners (GSAs) in transforming the culture from one of relationship selling to a insights-driven smarter selling Sales force
• Engage with business partners (GSAs) in consultative and insightful selling techniques and services with an enhanced focus on new business development
• Assist and guide business partners (GSAs), with identifying new revenue generating opportunities
• Support execution of the feeding strategy in the network, including interline transfer coordination throughout
• Assist business partners (GSAs) in the distribution and digitalization strategies in the region represented

Pricing
• Ensure real time monitoring of fare changes for loaded published fares originating in Latin America
• Help to execute and monitor the pricing strategy for each market in Latin America
• Manage and monitor each market’s performance through competition benchmarking exercises and market analysis
• Be the central point for General Sales Agent pricing inquiries and respond in a timely manner

Marketing
• Partner with the regional marketing team to monitor competitors’ marketing initiatives and determine best way to counter these as required
• Support the ACM in translating of documents/flyers/reports/campaigns etc. into Spanish as required which may include translation of legal documents

Sales Support
• Maximise the efficiency of the offline distribution model and review pricing trends, effective marketing strategies as well as provide strong sales support
• Be the point of contact for General Sales Agents general reservations procedure inquiries
• Setup and maintain regular WACD/CASS reports by market as well as liaise with each GSA office to determine upcoming key meetings and develop specific cargo reports to assist them during sales calls
• Review partnerships performance on a quarterly basis and assist in identifying new opportunities based on input received by the ACM and market reports
• Utilise Salesforce.com to manage new and existing customers and sales activities on a regular basis
• Generate monthly gross revenue/quarterly incentives report and support the General Sales Agent to identify trends to maximise opportunities
• Generate monthly gross revenue reports by country and work with the ACM to identify trends and opportunities
• Ensure ongoing monitoring of revenue and advance booking performance and respond to both short and long term threats and opportunities
• Lead General Sales Agent training as required

General
• Help to manage the cost of sale needed to generate the revenue within the mandated parameters
• Monitor the effectiveness of incentive schemes by conducting regular and timely performance reviews in order to maximise available and potential sales opportunities
• Promote the use of new tools and technology to enhance communication, convenience, efficiency and service experience
• Represent Cathay Cargo at industry and networking events as required
• Any other reasonable task as requested

E&A
• Emergency and Accident and Crisis Response responsibilities as required

Requirements

Academic Qualifications
• Certification in a relevant Sales business field is an advantage

Knowledge, Skills, Training And Experience
• A minimum of two years recent experience in Sales
• Knowledge of, or experience in, the international airline industry is a distinct advantage
• Fluency in both written and verbal Spanish and English
• Excellent communication and interpersonal skills particularly via telephone
• Demonstrable networking and relationship management skills
• Superior ability to work independently
• Proven team player with demonstrable ability to achieve targets in a competitive sales environment
• Good negotiation skills
• Good level of PC literacy in Word, Excel and PowerPoint
• Knowledge of PRISM, MIDT and Sales Force Automation tool is preferred
• Adaptive to and embraces constant change
• Must comply with the Company’s mandatory COVID-19 Vaccination policy
• Applicants must be authorized to work in the United States for any employer - no sponsorship is available for this position

Background & Security
• Certain Employees will be required to obtain a Security Identification Display Area, (SIDA) badge provided by the airport authority and maintain good standing to retain their SIDA badge.
• Employment will require successful completion of a ‘Background Check’ and ‘Drug Free Workplace’ test
• Must successfully pass all pre-screening clearances, including a background check and pre-employment drug screen upon contingent job offer
• Strong cognitive reasoning and mathematical skills are essential

Benefits

Cathay Pacific Airways is proud to offer eligible employees competitive Compensation & Benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.
• Travel Privileges on Cathay Pacific Airways Global Network
• Extensive well-being programs including health, dental, prescription, vision, virtual doctor visits and flexible spending accounts and employee assistance program benefits to help you stay well.
• Generous 401K Matching Program
• Paid Holiday & Vacation
• LTD & Basic Life Insurance
• If this position requires a uniform, a uniform allowance will be provided.

Personal & Application Information

Cathay Pacific Airways is an Equal Opportunity (EOE) and Affirmative Action (AA) employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status and other protected status as required by applicable law and will not be discriminated against. Cathay Pacific Airways is an E-Verify participating employer.

If you require assistance or an accommodation in completing any aspect of the application process, please contact the Cathay Americas Recruiting team at: jobs@cathaypacific.com
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via Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
Flight Attendant Cathay Pacific Airways Limited San Francisco, CA... Essential job functions of the Flight Attendant include: - Providing excellent service to all passengers - Relaying pre-flight safety information - Serving in-flight snacks and drinks Employee benefits include medical coverage, retirement plans, discounted travel and much more. Submit your application now to join Cathay Pacific Airways Limited as a Flight Attendant!. Estimated Flight Attendant
Cathay Pacific Airways Limited
San Francisco, CA...

Essential job functions of the Flight Attendant include:

- Providing excellent service to all passengers
- Relaying pre-flight safety information
- Serving in-flight snacks and drinks

Employee benefits include medical coverage, retirement plans, discounted travel and much more.

Submit your application now to join Cathay Pacific Airways Limited as a Flight Attendant!.
Estimated Salary: $20 to $28 per hour based on qualifications
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via Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
Cathay Pacific Airways Limited is now hiring a Flight Attendant in Los Angeles, CA. Flight Attendant Duties... - Assisting passengers with baggage - Providing food and beverage services - Ensuring passenger safety during the flight - Performing related duties as needed A candidate for the Flight Attendant position must have strong communication skills. Apply online today!. Estimated Salary: $20 to $28 per hour based on qualifications Cathay Pacific Airways Limited is now hiring a Flight Attendant in Los Angeles, CA.

Flight Attendant Duties...

- Assisting passengers with baggage
- Providing food and beverage services
- Ensuring passenger safety during the flight
- Performing related duties as needed

A candidate for the Flight Attendant position must have strong communication skills.

Apply online today!.
Estimated Salary: $20 to $28 per hour based on qualifications
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via Salary.com schedule_type: Full-time
• CSD - Cargo Services Delivery • Los Angeles, California, USA • Cathay Pacific... • Application Deadline 31 Jan 2023 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented • CSD - Cargo Services Delivery
• Los Angeles, California, USA
• Cathay Pacific...
• Application Deadline

31 Jan 2023

Company Description

Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go!

Role Introduction

Cathay Pacific Airways is looking for an enthusiastic, service-oriented individual to join the Cargo team at Los Angeles. The successful candidate will assist with the operational and reservation functions for the port including oversight of suppliers to ensure compliance to Cathay Service levels and regulatory requirements. The candidate will also being providing support to port management to drive service excellence while also ensuring the highest standards of safety.

Salary range -
• $41,832-$62,208

Key Responsibilities

Customer Service
• Support cargo reservations and bookings whilst providing exemplary customer service
• Provide timely vendor notification for on time and delayed flights
• Provide timely shipment status updates to customers
• Help to manage Ground Handling Agent performance and provide guidelines and instructions
• Support the established performance targets through operational oversight and participation

Administrative Support
• Prepare flight documentation for crew and Customs
• Check and review post flight documentation
• Prepare post flight reports in a timely and accurate manner
• Provide freighter catering uplift and last minute changes
• Coordinate effectively between engineering, airport operations, air traffic control and vendors to ensure smooth communication and service provision
• Coordinate cargo service activities between sales, operations and ground handling in order to ensure efficient handling of shipments
• Communicate effectively via various channels stakeholders including customers, airport and cargo operations, suppliers, flight crew etc.
• Assist with various administrative station tasks such as SAP
• Coordinate weather diversions at diversion sites
• Handle diversion of Cathay Pacific Flights when required
• Assist with crew administration and support matters at the port
• Support station training activities as required
• Support station management in supplier oversight including reporting Ground Handling Agent performance issues
• Any other reasonable task as requested

Ramp Coordinator (RCO) - note typically for Freighter ports so may not be applicable for every Cargo Services Officer role
• Monitor and ensure the required procedures are properly carried out by Ramp Handling Operator and the Cargo Terminal Operator particularly for special cargo, movement of in/out cargo and mail units on an ad-hoc basis, loading and unloading of freighter, etc.
• Monitor the optimization of space utilization for loaded Unit Load Devices and the belly of freighters
• Ensure aircraft searches required by the Security Program are conducted prior to loading
• Maintain good communications with captain-in-command, Ramp Handling Operator, Cargo Terminal Operator and the Cargo Office
• Liaise closely with the Cargo Office to provide up to date information of freighter positioning when there is disruption of schedule
• Quickly resolve issues on the ramp as required
• Ensure safe operations are maintained at times particularly during loading and unloading of freighters
• Assess the cause of any delay and provide recommendations to the immediate supervisor on accountability for the cause and solution
• Monitor the acceptance and release of such special cargo as animals, engine, vehicle, bulky shipment, and odd-sized items
• Coordinate the activities in the warehouse and conduct quality checks on cargo handling from the Cargo Terminal Operator and the Ramp Handling Operator
• Any other reasonable task as requested

Safety, Security and Compliance
• Help to ensure compliance and conformance to all regulatory and internal safety, security, quality, and procedural requirements
• Undertake quality check programs established by Head Office and participate in audits as required

E&A
• Emergency and Accident and Crisis Response responsibilities as required

Requirements
• High school graduation
• 1-2 years’ experience in the cargo industry or with airline freight is an advantage
• Prior customer service experience is an advantage
• Excellent communication skills
• Knowledge of OSHA
• Knowledge of CHAMP Cargospot or similar system(s) is an asset
• Demonstrable customer service sense
• Ability to work independently
• Proficiency and working knowledge of Microsoft Office i.e. Word, Excel and PowerPoint
• Must comply with the Company’s mandatory COVID-19 Vaccination policy
• Must have the right to live and work in USA

Personal & Application Information

Cathay Pacific Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veterans status and will not be discriminated against on the basis of disability. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer
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via LinkedIn posted_at: 21 days agoschedule_type: Full-time
Company Description Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and enrichment for our employees. We are a complex global business... but we are also family. And whether we are in the Company Description

Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and enrichment for our employees. We are a complex global business... but we are also family. And whether we are in the cockpit or behind a desk, moving cargo, checking our passengers in or ensuring they are safe and comfortable while in the air, we are all one team, focused on delivering one world-class airline operation. Join us and discover just how far you can go!

Role Introduction

Cathay Pacific is looking for a highly motivated team leader to join the Cargo team in Dallas in a salaried capacity. The successful candidate will drive operational excellence and performance through supplier management. They will develop employees, including suppliers, whilst ensuring absolute compliance with safety and operational standards.

Overview

Efficiency Improvement
• Ensure clear communication of Cathay cargo notices to all teams members and suppliers is disseminated and understood
• Actively manage the roster to ensure sufficient manpower to handle the flight in a cost effective manner
• Identify future service and manpower needs, standardising and implementing procedures where possible
• Recommend and conduct coaching for cargo team members and act as the port designated trainer as required

E&A
• Emergency and Accident and Crisis Response responsibilities as required

Key Responsibilities

Safety and Regulatory Compliance
• Ensure full compliance and conformance to safety and security standards, and all regulatory requirements
• Actively monitor the environment to ensure safe operations is achieved at all times
• Execute Emergency and Accident and the Business Continuity Plan as required

Service Delivery and Excellence
• Oversee the cargo operations to ensure on time performance and optimum uplift
• Develop, implement and monitor the cargo servicing plan, including the delivery of customer service, the operation of handling agents, reporting performance and status both qualitatively and quantitatively
• Develop local service and standards to streamline cargo procedures to support core and specialised product
• Drive operational excellence with contracted vendors by managing key performance indicators and service levels
• Maintain and update local Standard Operating Procedures
• Conduct regular meetings with internal and external departments and entities and achieve tangible outcomes
• Perform regular quality checks and proper completion of paperwork as well as provide feedback to respective stakeholders and work to address any problem areas identified
• Participate in audits, assessments and any projects and take the required follow up actions
• Any other reasonable task as requested

People Development and Performance Management
• Lead, support and encourage own team to achieve success
• Build a strong and motivated team, ensuring the right organisational structure and the right people are in place to foster positive team spirit and facilitate teamwork
• Supervise and mentor direct reports, encouraging effective collaboration
• Demonstrate leadership and lead by example in accordance with Cathay’s core values
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development
• Maintain active and ongoing dialogue in relation to employee goals and individual performance
• Actively engage with employees to enhance communication and their understanding of department goals
• Support the People Managers to design and conduct internal development programmes including succession planning as appropriate ensuring alignment with Head Office direction
• Enhance the employee experience in line with the role level and the internal brand promise

Operational Duty Holder (if applicable)
• This position is the Operational Duty Holder of port DFW and has a formal business relationship with the Functional Duty Holder of applicable services and must understand the process of risk escalation to the Functional Duty Holder (GM CSD).
• This position is the Remote Operational Duty Holder of port DFW (if Remote ODH applies) and has a formal business relationship with the Functional Duty Holder of applicable services and must understand the process of risk escalation to the Functional Duty Holder (GM CSD).
• This position is the Operational Duty Holder Delegate of port DFW (if ODH Delegate applies).
• Be accountable at an operational level for the safe operation of services, including those services which are contracted to others
• Maintain day to day responsibility for managing operational performance, including the performance of suppliers who are contracted to deliver services to ensure that:
• there is full compliance with quality standards and regulatory requirements
• procedures and instructions are followed
• the service is delivered in accordance with contracted terms

Requirements

Academic qualifications
• Tertiary education or equivalent
• Study in a Cargo or related field is a distinct advantage

Knowlegde, Skills, Training And Experience
• Minimum 5 years airline experience in cargo operations
• Supervisory/management experience is an advantage
• Freighter load control and freighter ramp/loading operations experience is an advantage
• Ability to work independently with minimal supervision
• Proven success records in setting and achieving goals
• Excellent decision making and problem solving skills
• Strong people and planning skills
• Must have the right to live in work in the USA
• Must comply with the Company’s mandatory COVID-19 Vaccination policy

Benefits

Cathay Pacific Airways is proud to offer eligible employees competitive Compensation & Benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.
• Travel Privileges on Cathay Pacific Airways Global Network
• Extensive well-being programs including health, dental, prescription, vision, virtual doctor visits and flexible spending accounts and employee assistance program benefits to help you stay well.
• Generous 401K Matching Program
• Paid Holiday & Vacation
• LTD & Basic Life Insurance
• If this position requires a uniform, a uniform allowance will be provided.

Personal & Application Information

Cathay Pacific Airways is an Equal Opportunity (EOE) and Affirmative Action (AA) employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status and other protected status as required by applicable law and will not be discriminated against. Cathay Pacific Airways is an E-Verify participating employer.

If you require assistance or an accommodation in completing any aspect of the application process, please contact the Cathay Americas Recruiting team at: jobs@cathaypacific.com
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via JobLeads posted_at: 2 days agoschedule_type: Full-time
JobsDB – Hong Kong's no. 1 jobs, employment, career and recruitment site JobsDB Login For employers Job search Profile Career advice Search Jobs Human Resources Officer (Recruitment) Cathay Pacific Catering Services (H.K.) Limited Airport Area Posted on 13-Mar-23 Apply Now Apply Now Human Resources Officer (Recruitment) Cathay Pacific Catering Services (H.K.) Limited Apply Now Job Highlights... • Recruitment focus • Career advancement opportunity • JobsDB – Hong Kong's no. 1 jobs, employment, career and recruitment site JobsDB Login For employers Job search Profile Career advice Search Jobs Human Resources Officer (Recruitment)
Cathay Pacific Catering Services (H.K.) Limited Airport Area Posted on 13-Mar-23 Apply Now Apply Now Human Resources Officer (Recruitment)
Cathay Pacific Catering Services (H.K.) Limited Apply Now Job Highlights...
• Recruitment focus
• Career advancement opportunity
• On the job training provided
Job Description
Responsibilities
• Assist in recruitment activities including sourcing candidates, organizing job fair, posting job advertisement and screening candidates
• Support the full employee life cycle from hiring, on boarding, staff engagement, staff retention, disciplinary & performance management and off boarding
• Prepare regular reports including staff turnover staff, headcount report, hiring activities updates for management review
• Assist in ad hoc tasks and projects as assigned
Requirements
• Degree holder in Human Resources Management or related disciplines
• 2-3 years solid HR experience gained from sizable multi-national company
• Mass recruitment experience gained from Retail/F&B industry will be an advantage
• Good interpersonal, communication and analytical skills
• Proactive, independent, well-organized and detail-minded
• Good command of written and spoken English and Chinese
• Proficient in MS Office application and Chinese word processing
• Immediate available is an advantage
We offer a competitive remuneration package and a full range of benefits including free meal, concessional air ticket, medical and dental scheme. Interested parties please send your resume with your current and expected salary to Head of People,11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong or by clicking the "Apply Now" button. Cathay Pacific Catering Services (H.K.) Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. Additional Information
Career Level Entry Level Qualification Degree Years of Experience 3 years Job Type Full Time, Permanent Company Website http://www.cpcs.com.hk Job Functions Admin & HR , Others , HR Supporting Staff , Recruitment / Executive Search Company Overview

Cathay Pacific Catering Services (H.K.) Limited is one of the largest flight kitchens in the world with the largest catering facility at the Hong Kong International Airport.

We are looking for high caliber professionals to fill the following position. This position will be based at our facility at the Hong Kong International Airport.
Additional Company Information
Industry Food and Beverage Benefits & Others Dental insurance, Medical insurance, Performance bonus, Five-day work week, Flexible working hours More jobs from this employer Report this job ad Job seekers Browse jobs Post resumes Job alerts Profile Career insights Employers Post a job ad Search candidates Advertise with us Best companies About JobsDB About us Career @ SEEK Asia (JobsDB) Contact Contact us FAQ Hong Kong Privacy statement Terms & conditions Copyright © 1998-2023, JobsDB
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