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via Indeed
posted_at: 6 days agoschedule_type: Part-timesalary: 25.00–28.99 an hour
Unlike a traditional bank teller role, our Associate Bankers contribute significantly to the success of the branch by delivering exceptional customer experiences, fostering long-lasting relationships, and introducing customers to our licensed bankers. Our Associate Bankers:
• Engage clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby... traffic, checking clients into the waiting queue and
Unlike a traditional bank teller role, our Associate Bankers contribute significantly to the success of the branch by delivering exceptional customer experiences, fostering long-lasting relationships, and introducing customers to our licensed bankers. Our Associate Bankers:
• Engage clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby... traffic, checking clients into the waiting queue and scheduling/canceling client meetings.
• Help clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address, accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements.
• Educate clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever and however they want.
• Build relationships with clients by sharing product knowledge and solutions and introducing them to our licensed bankers when an additional opportunity is identified.
• Assist clients and the branch team by helping with new account openings when needed.
Minimum Qualifications
• Minimum 6 months of customer service experience
• High School diploma or GED equivalent required
Desired Skills
• Ability to make personal connections, engage customers, and remain courteous and professional in a team environment
• Cash handling experience preferred
• Professional, thorough, and organized with follow-up skills
• Strong desire and ability to influence, educate, and connect customers to technology
• Excellent interpersonal communication skills, as well as strong attention to detail and time management
• Ability to quickly and accurately learn products, services, and procedures
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
Brooklyn,NY $25.00 - $28.99 / hour
• Health insurance Show more details...
• Engage clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby... traffic, checking clients into the waiting queue and scheduling/canceling client meetings.
• Help clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address, accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements.
• Educate clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever and however they want.
• Build relationships with clients by sharing product knowledge and solutions and introducing them to our licensed bankers when an additional opportunity is identified.
• Assist clients and the branch team by helping with new account openings when needed.
Minimum Qualifications
• Minimum 6 months of customer service experience
• High School diploma or GED equivalent required
Desired Skills
• Ability to make personal connections, engage customers, and remain courteous and professional in a team environment
• Cash handling experience preferred
• Professional, thorough, and organized with follow-up skills
• Strong desire and ability to influence, educate, and connect customers to technology
• Excellent interpersonal communication skills, as well as strong attention to detail and time management
• Ability to quickly and accurately learn products, services, and procedures
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
Brooklyn,NY $25.00 - $28.99 / hour
• Health insurance Show more details...
via Jooble
posted_at: 3 days agoschedule_type: Full-time
Marketing-Quality Control Analyst - Email Execution "Job Details"
Job Identification...
210380061
Job Category
Marketing Delivery
Locations
Posting Date
02/14/2023, 12:28PM
Job Schedule
Full time
Job Shift
Day
Job Description
Have a collaborative spirit and sharp eye for detail? Join a dedicated and bounding with enthusiasm QC team within Email Execution. We’re in constant motion with a “right first time, every time” mindset.
Job
Marketing-Quality Control Analyst - Email Execution "Job Details"
Job Identification...
210380061
Job Category
Marketing Delivery
Locations
Posting Date
02/14/2023, 12:28PM
Job Schedule
Full time
Job Shift
Day
Job Description
Have a collaborative spirit and sharp eye for detail? Join a dedicated and bounding with enthusiasm QC team within Email Execution. We’re in constant motion with a “right first time, every time” mindset.
Job summary:
As a detail-oriented QC Analyst you will validate business requirements and execution prior to email deployments. You can lead and manage multiple work-streams at once with an optimistic forward tone and facilitate dialogue with stakeholders for any work that does not meet standards established by Line of Business Compliance, Marketing Services and Marketing. You’re agile, adapting easily to system enhancements and procedural changes required to conduct validations. You’re also able to collaborate seamlessly with off-site stakeholders while performing with a high level of accuracy.
Job Responsibilities:
• Working from a queue of 4 QC checkpoints, evaluate and complete checklists within given timeframe
• Communicate progress toward daily and weekly deliverables
• Identify and recommend changes to established practices and policies
• Automate tasks on hand as much as possible with an eye on improving efficiency, process improvement and making space for additional deliverables
• Be on the constant lookout for analytics that can be done to benefit business decision making process
• Provide mentoring, coaching and subject matter expertise to peers
Qualifications:
• 4 year college degree, preferably in Marketing, Information Systems, Communications or related-field
• Extensive experience with QA methodology in a digital / development environment
• Prior knowledge of digital marketing channels, with specific experience in email initiatives a plus
• Strong analytical, problem solving and planning skills – previous experience generating campaign metrics is preferred
• High energy with the ability to manage competing priorities with tight deadlines
• Creativity and innovation focus with an eye on constant, measured improvement
• Proven ability to take initiative, influence others, and achieve results in a matrix organization
• Strong interpersonal and presentation skills
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
Page Marketing-Quality Control Analyst - Email Execution - Chase- Candidate Experience page Careers loaded
IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE Show more details...
Job Identification...
210380061
Job Category
Marketing Delivery
Locations
Posting Date
02/14/2023, 12:28PM
Job Schedule
Full time
Job Shift
Day
Job Description
Have a collaborative spirit and sharp eye for detail? Join a dedicated and bounding with enthusiasm QC team within Email Execution. We’re in constant motion with a “right first time, every time” mindset.
Job summary:
As a detail-oriented QC Analyst you will validate business requirements and execution prior to email deployments. You can lead and manage multiple work-streams at once with an optimistic forward tone and facilitate dialogue with stakeholders for any work that does not meet standards established by Line of Business Compliance, Marketing Services and Marketing. You’re agile, adapting easily to system enhancements and procedural changes required to conduct validations. You’re also able to collaborate seamlessly with off-site stakeholders while performing with a high level of accuracy.
Job Responsibilities:
• Working from a queue of 4 QC checkpoints, evaluate and complete checklists within given timeframe
• Communicate progress toward daily and weekly deliverables
• Identify and recommend changes to established practices and policies
• Automate tasks on hand as much as possible with an eye on improving efficiency, process improvement and making space for additional deliverables
• Be on the constant lookout for analytics that can be done to benefit business decision making process
• Provide mentoring, coaching and subject matter expertise to peers
Qualifications:
• 4 year college degree, preferably in Marketing, Information Systems, Communications or related-field
• Extensive experience with QA methodology in a digital / development environment
• Prior knowledge of digital marketing channels, with specific experience in email initiatives a plus
• Strong analytical, problem solving and planning skills – previous experience generating campaign metrics is preferred
• High energy with the ability to manage competing priorities with tight deadlines
• Creativity and innovation focus with an eye on constant, measured improvement
• Proven ability to take initiative, influence others, and achieve results in a matrix organization
• Strong interpersonal and presentation skills
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
Page Marketing-Quality Control Analyst - Email Execution - Chase- Candidate Experience page Careers loaded
IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE Show more details...
via Jooble
posted_at: 4 days agoschedule_type: Full-time
Executive Director, Senior Adobe Experience Manager Product Manager "Job Details"
Chicago, IL, United States and 4 more...
Job Identification
210291904
Job Category
Digital
Locations
• 10 S Dearborn St, Chicago, IL, 60603, US
• 8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
• 880 Powder Mill Rd, Wilmington, DE, 19803, US
• 1000 Polaris Pkwy, Columbus, OH, 43240, US
• 450 W 33rd St, New York, NY, 10001, US
Posting Date
02/14/2023,
Executive Director, Senior Adobe Experience Manager Product Manager "Job Details"
Chicago, IL, United States and 4 more...
Job Identification
210291904
Job Category
Digital
Locations
• 10 S Dearborn St, Chicago, IL, 60603, US
• 8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
• 880 Powder Mill Rd, Wilmington, DE, 19803, US
• 1000 Polaris Pkwy, Columbus, OH, 43240, US
• 450 W 33rd St, New York, NY, 10001, US
Posting Date
02/14/2023, 09:32PM
Job Schedule
Full time
New York,NY $152,000.00-$240,000.00
Job Description
Chase is the neighborhood bank for thousands of communities across the country. Chase serves approximately one out of every six Americans through more than 5,600 bank branches; 19,000 ATMs; mortgage offices; online and mobile banking; as well as relationships with auto dealerships, schools and universities. Chase.com is the most visited banking portal in United States, and Chase Mobile users are growing at a rate of nearly 350,000 per month. With such a broad range of consumer businesses, the mission at Chase is quite simple: to be industry leader in customer experience. Chase has more than 160,000 employees across the world to help achieve this goal.
Chase is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambition is to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect.
Chase is seeking a highly effective and innovative Executive Director Digital Product Manager to oversee the production of web and mobile properties using AEM (Adobe Experience Manager). The role will require leading a team of talented web producers to support content updates and new page builds.
Job responsibilities
• Oversee new page builds, evaluation of components and recommendations for authoring improvements in AEM.
• Partner with AEM Product Owner in refining the overall content management process to meet the producers needs and business goals. Specifically, identify areas of opportunity to optimize and enhance the authoring experience.
• Partner with editors and designers on the delivery of new page designs while adhering to brand guidelines and standards.
• Partner with Experimentation Team to execute multivariate or A/B tests.
• Partner with Analytics team to support their data driven model.
• Partner with SEO team to ensure all content meet expected optimized results.
• Lead the effort to migrate current content components to models and fragments.
• Monitor and govern 3K web pages for freshness and relevancy.
• Partner with Compliance, Control, Legal and Risk to ensure all regulatory and legal obligates are maintained.
• Partner with product owners and marketers on new customer facing initiatives.
• Outcome-focused with a practical orientation to developing and maintaining websites, and have a management style that fosters teamwork. Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met.
• Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met.
• Collaborate with leadership to manage priorities and timelines.
Required qualifications, capabilities, and skills
• Minimum 7+ years’ experience with hands-on experience managing the digital content end to end workflow across the multiple channels.
• Experience with using a CMS (Content Management System), ideally AEM, to author and publish content in a fast-paced environment.
• Working knowledge of basic marketing best practices, specifically SEO and drivers for traffic and conversation.
• Experience with driving the strategy for content management across digital platforms.
• Experience with the Agile process.
• Proficient with HTML, CSS and other web page developer skills.
• Excellent written and oral communication skills, strong technical background, strong interpersonal skills, and outstanding analytical and research skills, as well as a passion for content management and emerging technologies. In addition to being a seasoned, well trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders.
• In addition to being a seasoned, well trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders.
• Ability to influence stakeholders with diverse points of view.
• Structured thinker, effective communicator with excellent written communication skill.
• Ability to prioritize projects and efforts according to business needs.
• Ability to influence people at all levels across a broad variety of job function.
• Demonstrated ability to manage tight delivery timelines and calmness under intense pressure.
• Strong organizational and time management skills.
• Ability to oversee projects from conception to delivery.
• Commitment and self-motivation suitable to a start-up team.
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.
Page Executive Director, Senior Adobe Experience Manager Product Manager - JPMC Candidate Experience page Careers loaded
IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE Show more details...
Chicago, IL, United States and 4 more...
Job Identification
210291904
Job Category
Digital
Locations
• 10 S Dearborn St, Chicago, IL, 60603, US
• 8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
• 880 Powder Mill Rd, Wilmington, DE, 19803, US
• 1000 Polaris Pkwy, Columbus, OH, 43240, US
• 450 W 33rd St, New York, NY, 10001, US
Posting Date
02/14/2023, 09:32PM
Job Schedule
Full time
New York,NY $152,000.00-$240,000.00
Job Description
Chase is the neighborhood bank for thousands of communities across the country. Chase serves approximately one out of every six Americans through more than 5,600 bank branches; 19,000 ATMs; mortgage offices; online and mobile banking; as well as relationships with auto dealerships, schools and universities. Chase.com is the most visited banking portal in United States, and Chase Mobile users are growing at a rate of nearly 350,000 per month. With such a broad range of consumer businesses, the mission at Chase is quite simple: to be industry leader in customer experience. Chase has more than 160,000 employees across the world to help achieve this goal.
Chase is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambition is to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect.
Chase is seeking a highly effective and innovative Executive Director Digital Product Manager to oversee the production of web and mobile properties using AEM (Adobe Experience Manager). The role will require leading a team of talented web producers to support content updates and new page builds.
Job responsibilities
• Oversee new page builds, evaluation of components and recommendations for authoring improvements in AEM.
• Partner with AEM Product Owner in refining the overall content management process to meet the producers needs and business goals. Specifically, identify areas of opportunity to optimize and enhance the authoring experience.
• Partner with editors and designers on the delivery of new page designs while adhering to brand guidelines and standards.
• Partner with Experimentation Team to execute multivariate or A/B tests.
• Partner with Analytics team to support their data driven model.
• Partner with SEO team to ensure all content meet expected optimized results.
• Lead the effort to migrate current content components to models and fragments.
• Monitor and govern 3K web pages for freshness and relevancy.
• Partner with Compliance, Control, Legal and Risk to ensure all regulatory and legal obligates are maintained.
• Partner with product owners and marketers on new customer facing initiatives.
• Outcome-focused with a practical orientation to developing and maintaining websites, and have a management style that fosters teamwork. Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met.
• Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met.
• Collaborate with leadership to manage priorities and timelines.
Required qualifications, capabilities, and skills
• Minimum 7+ years’ experience with hands-on experience managing the digital content end to end workflow across the multiple channels.
• Experience with using a CMS (Content Management System), ideally AEM, to author and publish content in a fast-paced environment.
• Working knowledge of basic marketing best practices, specifically SEO and drivers for traffic and conversation.
• Experience with driving the strategy for content management across digital platforms.
• Experience with the Agile process.
• Proficient with HTML, CSS and other web page developer skills.
• Excellent written and oral communication skills, strong technical background, strong interpersonal skills, and outstanding analytical and research skills, as well as a passion for content management and emerging technologies. In addition to being a seasoned, well trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders.
• In addition to being a seasoned, well trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology leaders and internal stakeholders.
• Ability to influence stakeholders with diverse points of view.
• Structured thinker, effective communicator with excellent written communication skill.
• Ability to prioritize projects and efforts according to business needs.
• Ability to influence people at all levels across a broad variety of job function.
• Demonstrated ability to manage tight delivery timelines and calmness under intense pressure.
• Strong organizational and time management skills.
• Ability to oversee projects from conception to delivery.
• Commitment and self-motivation suitable to a start-up team.
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.
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IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE Show more details...
via Indeed
posted_at: 7 days agoschedule_type: Full-time
Chase Consumer & Community Banking (CCB) serves more than 60 million U.S. households and 4 million small businesses with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank with our nearly 4,800 branches in 48 states and the... District of Columbia, 16,000 ATMs, phone or digital
Chase Consumer & Community Banking (CCB) serves more than 60 million U.S. households and 4 million small businesses with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank with our nearly 4,800 branches in 48 states and the... District of Columbia, 16,000 ATMs, phone or digital channels. We have leading positions across each of our CCB divisions and we are ranked #1 in online banking, #1 most-visited banking portal in the U.S. (chase.com) and #1 in the JD Power US Retail Banking Satisfaction Study. Summary of our CCB businesses are:
• Consumer Banking: Serves more than 26.5mm checking households with ~$775B in deposits
• Business Banking: provides financial advice as well as deposit, credit and cash management products to more than 4mm small business owners with up to $20mm in annual revenue
• J.P. Morgan Wealth Management offers the full spectrum of investment services with more than $700B in assets under supervision. The business includes Chase Wealth Management, serving clients from branches, J.P. Morgan Advisors, advising clients through home offices, a new hybrid advisory unit called Personal Advisors, and Online Investing
• Card Services: is the #1 credit card issuer in the U.S. based on sales and outstanding. As of 4Q21, there are over $148B in loans outstanding and over 50million active credit card accounts
• Chase Auto: is one of the largest providers of auto financing in the U.S, with a portfolio valued over $80B. Chase offers direct lending to customers as well as commercial loans and floor plan financing to dealers. Additionally, Chase Auto enjoys a robust "private label" client list, wherein it is the exclusive subvention partner for manufacturers like Jaguar-Land Rover and Subaru.
• Home Lending offers purchase and refinance home loans, helps customers access the equity in their homes, services residential mortgage loans, and provides affordable housing solutions to customers struggling with mortgage payments.
• Connected Commerce is focused on achieving the firm's goal of expanding beyond core financial services to deliver unique customer experiences and unmatched value via Lending, Loyalty, Offers & Shopping, Partner Benefits, Payments, Dining and Travel.
• Digital leads the delivery for our mobile and online customer experience which includes more than 60 million active digital users across all major lines of business with a total investment of $1B annually across Product, Design, and Technology. As the "front door" to many of the firms offerings through Chase.com and the Chase mobile app, Digital is focused on building products, features and services quickly, predictably and with quality.
• Technology fuels almost every aspect of our company and is at the heart of everything we do to enable our customers, clients and employees and is focused on delivering market-leading technology capabilities with speed and in a secure, stable and scalable way. CCB annually invests ~$4B on technology.
• Operations includes a global team of ~36K colleagues across a global network of service centers handling Customer Service, Fraud, Disputes and Claims, Collections and Recovery, Customer Fulfillment and Customer Communications across CCB.
In October 2020, JPMorgan Chase announced a $30B racial equity commitment over five years to help close the racial wealth gap among Black, Hispanic and Latino communities. So far, JPMC has deployed or committed more than $13B and CCB is at the heart of much of this effort with the Home Lending business enhancing mortgage products to create better access to and expand credit as well as the opening of multiple Community Center branches to engage locally in underserved communities and enable customers to improve their financial health and access to banking.
Financial Analysis is responsible for partnering across the firm to provide financial and strategic analysis, oversight, and coordination of budgeting and forecasting. Our Financial Planning and Analysis (FP&A) teams are responsible for a wide range of activities including financial control, forecasting and budgeting, analysis of financial/business metrics, delivery of weekly/monthly/quarterly management reporting, development of new reporting capabilities (e.g. dashboards), and advising the line of business CFOs on how to increase profitability and efficiencies.
You will be responsible for evaluating Card APR Pricing, Funding Cost and Capital Allocation methodologies a key profitability modelling measure, where you will be expected to deliver value-added financial reporting and analysis and assist with strategic direction and decision making. You will be expected to provide leadership across the FP&A teams, and interact regularly with the Treasury and Capital Allocation team, the line of business CFOs and peers across Finance & Business Management and the business.
Responsibilities:
• Financial budgeting, reporting, forecasting and analysis with focus on Net Interest Income
• Evaluate existing APR Pricing, Funding Cost and Capital Allocation methodologies and develop granular level analytics
• Identify enhancement opportunities to Card's Funding Cost methodologies and strategies
• Efficiency reporting, analytics and strategy with a focus on Net Interest Income drivers such as interest rates and yield curve changes, capital allocation, APR pricing and funding cost changes
• Creating financial business cases supporting business initiatives
• Developing and tracking performance metrics, creating presentations, and generally providing financial analysis on a variety of topics to senior management including APR Pricing, Funding Cost and Capital Allocation
• Oversight of the process to deliver month-end results, the forecast for the remainder of the year, and the budget for future years
• Performing variance analysis particularly for Net Interest Income to understand the key drivers of the results and presenting commentary to FP&A managers and line of business CFOs explaining changes from prior forecasts/budgets
• Helping design new reports and dashboards to efficiently deliver the financial results to senior management
• Enhancing controls and streamlining processes, introducing automation where possible
Qualifications
• Bachelor's degree in Economics, Finance, Math, or other technical fields
• 7+ years of work experience, preferably in Financial Services in analytical roles such as Risk Management, Capital Markets, Pricing,
• Advanced skills in Excel and PowerPoint
• Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
• Strong verbal and written communication skills with the ability to articulate complex issues clearly
Preferred Qualifications:
• Chartered Financial Analyst or Financial Risk Manager designation
• Master's degree in technical fields such as Economics, Financial Engineering, Math
Soft Skills:
• Inquisitive, enthusiastic and diligent, and capable of challenging peers and the status quo with strong bias for action
• Highly motivated and able to thrive and think clearly under pressure and tight deadlines
• Integrity in handling highly sensitive and confidential information
• Team player with the ability to be respected as a trusted partner for the Business, Finance, and FP&A Teams
• Highly motivated self-starter with excellent time management/prioritization skills
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans Show more details...
• Consumer Banking: Serves more than 26.5mm checking households with ~$775B in deposits
• Business Banking: provides financial advice as well as deposit, credit and cash management products to more than 4mm small business owners with up to $20mm in annual revenue
• J.P. Morgan Wealth Management offers the full spectrum of investment services with more than $700B in assets under supervision. The business includes Chase Wealth Management, serving clients from branches, J.P. Morgan Advisors, advising clients through home offices, a new hybrid advisory unit called Personal Advisors, and Online Investing
• Card Services: is the #1 credit card issuer in the U.S. based on sales and outstanding. As of 4Q21, there are over $148B in loans outstanding and over 50million active credit card accounts
• Chase Auto: is one of the largest providers of auto financing in the U.S, with a portfolio valued over $80B. Chase offers direct lending to customers as well as commercial loans and floor plan financing to dealers. Additionally, Chase Auto enjoys a robust "private label" client list, wherein it is the exclusive subvention partner for manufacturers like Jaguar-Land Rover and Subaru.
• Home Lending offers purchase and refinance home loans, helps customers access the equity in their homes, services residential mortgage loans, and provides affordable housing solutions to customers struggling with mortgage payments.
• Connected Commerce is focused on achieving the firm's goal of expanding beyond core financial services to deliver unique customer experiences and unmatched value via Lending, Loyalty, Offers & Shopping, Partner Benefits, Payments, Dining and Travel.
• Digital leads the delivery for our mobile and online customer experience which includes more than 60 million active digital users across all major lines of business with a total investment of $1B annually across Product, Design, and Technology. As the "front door" to many of the firms offerings through Chase.com and the Chase mobile app, Digital is focused on building products, features and services quickly, predictably and with quality.
• Technology fuels almost every aspect of our company and is at the heart of everything we do to enable our customers, clients and employees and is focused on delivering market-leading technology capabilities with speed and in a secure, stable and scalable way. CCB annually invests ~$4B on technology.
• Operations includes a global team of ~36K colleagues across a global network of service centers handling Customer Service, Fraud, Disputes and Claims, Collections and Recovery, Customer Fulfillment and Customer Communications across CCB.
In October 2020, JPMorgan Chase announced a $30B racial equity commitment over five years to help close the racial wealth gap among Black, Hispanic and Latino communities. So far, JPMC has deployed or committed more than $13B and CCB is at the heart of much of this effort with the Home Lending business enhancing mortgage products to create better access to and expand credit as well as the opening of multiple Community Center branches to engage locally in underserved communities and enable customers to improve their financial health and access to banking.
Financial Analysis is responsible for partnering across the firm to provide financial and strategic analysis, oversight, and coordination of budgeting and forecasting. Our Financial Planning and Analysis (FP&A) teams are responsible for a wide range of activities including financial control, forecasting and budgeting, analysis of financial/business metrics, delivery of weekly/monthly/quarterly management reporting, development of new reporting capabilities (e.g. dashboards), and advising the line of business CFOs on how to increase profitability and efficiencies.
You will be responsible for evaluating Card APR Pricing, Funding Cost and Capital Allocation methodologies a key profitability modelling measure, where you will be expected to deliver value-added financial reporting and analysis and assist with strategic direction and decision making. You will be expected to provide leadership across the FP&A teams, and interact regularly with the Treasury and Capital Allocation team, the line of business CFOs and peers across Finance & Business Management and the business.
Responsibilities:
• Financial budgeting, reporting, forecasting and analysis with focus on Net Interest Income
• Evaluate existing APR Pricing, Funding Cost and Capital Allocation methodologies and develop granular level analytics
• Identify enhancement opportunities to Card's Funding Cost methodologies and strategies
• Efficiency reporting, analytics and strategy with a focus on Net Interest Income drivers such as interest rates and yield curve changes, capital allocation, APR pricing and funding cost changes
• Creating financial business cases supporting business initiatives
• Developing and tracking performance metrics, creating presentations, and generally providing financial analysis on a variety of topics to senior management including APR Pricing, Funding Cost and Capital Allocation
• Oversight of the process to deliver month-end results, the forecast for the remainder of the year, and the budget for future years
• Performing variance analysis particularly for Net Interest Income to understand the key drivers of the results and presenting commentary to FP&A managers and line of business CFOs explaining changes from prior forecasts/budgets
• Helping design new reports and dashboards to efficiently deliver the financial results to senior management
• Enhancing controls and streamlining processes, introducing automation where possible
Qualifications
• Bachelor's degree in Economics, Finance, Math, or other technical fields
• 7+ years of work experience, preferably in Financial Services in analytical roles such as Risk Management, Capital Markets, Pricing,
• Advanced skills in Excel and PowerPoint
• Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
• Strong verbal and written communication skills with the ability to articulate complex issues clearly
Preferred Qualifications:
• Chartered Financial Analyst or Financial Risk Manager designation
• Master's degree in technical fields such as Economics, Financial Engineering, Math
Soft Skills:
• Inquisitive, enthusiastic and diligent, and capable of challenging peers and the status quo with strong bias for action
• Highly motivated and able to thrive and think clearly under pressure and tight deadlines
• Integrity in handling highly sensitive and confidential information
• Team player with the ability to be respected as a trusted partner for the Business, Finance, and FP&A Teams
• Highly motivated self-starter with excellent time management/prioritization skills
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans Show more details...
via Indeed
posted_at: 8 days agoschedule_type: Full-time
CCB Finance - Controller
Chase Consumer & Community Banking (CCB) serves more than 60 million U.S. households and 4 million small businesses with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank with our nearly 4,800... branches in 48 states and the District of Columbia, 16,000
CCB Finance - Controller
Chase Consumer & Community Banking (CCB) serves more than 60 million U.S. households and 4 million small businesses with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank with our nearly 4,800... branches in 48 states and the District of Columbia, 16,000 ATMs, phone or digital channels. . We have leading positions across each of our CCB divisions and we are ranked #1 in online banking, #1 most-visited banking portal in the U.S. (chase.com) and #1 in the JD Power US Retail Banking Satisfaction Study. Summary of our CCB businesses are:
• Consumer Banking: Serves more than 26.5mm checking households with ~$775B in deposits
• Business Banking: provides financial advice as well as deposit, credit and cash management products to more than 4mm small business owners with up to $20mm in annual revenue
• J.P. Morgan Wealth Management offers the full spectrum of investment services with more than $700B in assets under supervision. The business includes Chase Wealth Management, serving clients from branches, J.P. Morgan Advisors, advising clients through home offices, a new hybrid advisory unit called Personal Advisors, and Online Investing
• Card Services: is the #1 credit card issuer in the U.S. based on sales and outstanding. As of 4Q21, there are over $148B in loans outstanding and over 50million active credit card accounts
• Chase Auto: is one of the largest providers of auto financing in the U.S, with a portfolio valued over $80B. Chase offers direct lending to customers as well as commercial loans and floor plan financing to dealers. Additionally, Chase Auto enjoys a robust "private label" client list, wherein it is the exclusive subvention partner for manufacturers like Jaguar-Land Rover and Subaru.
• Home Lending offers purchase and refinance home loans, helps customers access the equity in their homes, services residential mortgage loans, and provides affordable housing solutions to customers struggling with mortgage payments.
• Connected Commerce is focused on achieving the firm's goal of expanding beyond core financial services to deliver unique customer experiences and unmatched value via Lending, Loyalty, Offers & Shopping, Partner Benefits, Payments, Dining and Travel.
• Digital leads the delivery for our mobile and online customer experience which includes more than 60 million active digital users across all major lines of business with a total investment of $1B annually across Product, Design, and Technology. As the "front door" to many of the firms offerings through Chase.com and the Chase mobile app, Digital is focused on building products, features and services quickly, predictably and with quality.
• Technology fuels almost every aspect of our company and is at the heart of everything we do to enable our customers, clients and employees and is focused on delivering market-leading technology capabilities with speed and in a secure, stable and scalable way. CCB annually invests ~$4B on technology.
• Operations includes a global team of ~36K colleagues across a global network of service centers handling Customer Service, Fraud, Disputes and Claims, Collections and Recovery, Customer Fulfillment and Customer Communications across CCB.
In October 2020, JPMorgan Chase announced a $30B racial equity commitment over five years to help close the racial wealth gap among Black, Hispanic and Latino communities. So far, JPMC has deployed or committed more than $13B and CCB is at the heart of much of this effort with the Home Lending business enhancing mortgage products to create better access to and expand credit as well as the opening of multiple Community Center branches to engage locally in underserved communities and enable customers to improve their financial health and access to banking
Functional Description
At Chase, CCB Finance is striving to be a best-in-class organization bringing customer-focused insights to our stakeholders across the firm. The organization offers several career disciplines including Financial Analysis, Business Management, Controller, Treasurer, and Data Analytics.
Job Description
Controller: Responsible for ensuring the overall integrity and accuracy of the financial statements and/or controls over the transaction life cycle. Performing critical reporting and controls functions for the organization, including oversight of legal entity, product financials and regulatory aspects of business activity. Controllers also provide this expertise to strategic and ongoing product and technology developments and process improvement initiatives.
Responsibilities:
Financial Controller: primarily focused on ensuring the accuracy, integrity and timeliness of the Firm's books and records in compliance with US GAAP with an emphasis on general ledger, asset class, operating systems and infrastructure controls.
Product Controller: responsible for the accuracy and integrity of the line of business books and records with key functions including daily P&L, risk reporting, month end close, detailed financial analysis, leveraging data analytics and data management tools and working with the business to drive robust controls for new initiatives, acquisitions, and product support.
Legal Entity Controller: responsible for oversight of activities in legal entities across all line of business, product and operational areas ensuring the integrity and accuracy of the legal entity financial statements and business results. May include working with the business, legal and tax on acquisitions and simplification of legal structures; compliance with any capital adequacy, FX exposure, funding requirements and U.S or non U.S. external financial reporting requirements in partnership with External Reporting.
External Reporting Controller: oversees the completeness and accuracy of external reporting across the Firm, aggregates data, and prepares and reviews information used for the SEC and/or legal entity filings as required by U.S. and non U.S. regulators, including report specific information to the Federal Reserve Bank, OCC, FDIC and other regulatory agencies.
Qualifications:
The successful candidate will have a proven track record in a high-paced business environment, as well as the following:
603 Vice President
• 8+ years of experience in audit, accounting, finance or analytical roles
• Bachelor's degree in Finance, Accounting, Economics (or related discipline); MBA Preferred
• Experience using Essbase, SAP, MS Office suite and/or data and business intelligence tools (Tableau, Alteryx, Python, etc) preferred.
• Experience with CPA firms or regulated industries preferred
• Experience with Financial statement structures and US GAAP including ability to review, assess and interpret accounting pronouncements and disclosure requirements
• Experience with establishing or implementing control procedures for new products or initiatives to ensure the integrity of reported financial results
• Demonstrated senior leadership in terms of attitude, initiative, and inclusivity
• Comfort with daily, monthly or quarterly reporting cycles and strict deadlines
• Experience in interacting and communicating recommendations to senior business leaders
• Influencing skills and ability to concisely articulate key insights and recommendations
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans Show more details...
Chase Consumer & Community Banking (CCB) serves more than 60 million U.S. households and 4 million small businesses with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank with our nearly 4,800... branches in 48 states and the District of Columbia, 16,000 ATMs, phone or digital channels. . We have leading positions across each of our CCB divisions and we are ranked #1 in online banking, #1 most-visited banking portal in the U.S. (chase.com) and #1 in the JD Power US Retail Banking Satisfaction Study. Summary of our CCB businesses are:
• Consumer Banking: Serves more than 26.5mm checking households with ~$775B in deposits
• Business Banking: provides financial advice as well as deposit, credit and cash management products to more than 4mm small business owners with up to $20mm in annual revenue
• J.P. Morgan Wealth Management offers the full spectrum of investment services with more than $700B in assets under supervision. The business includes Chase Wealth Management, serving clients from branches, J.P. Morgan Advisors, advising clients through home offices, a new hybrid advisory unit called Personal Advisors, and Online Investing
• Card Services: is the #1 credit card issuer in the U.S. based on sales and outstanding. As of 4Q21, there are over $148B in loans outstanding and over 50million active credit card accounts
• Chase Auto: is one of the largest providers of auto financing in the U.S, with a portfolio valued over $80B. Chase offers direct lending to customers as well as commercial loans and floor plan financing to dealers. Additionally, Chase Auto enjoys a robust "private label" client list, wherein it is the exclusive subvention partner for manufacturers like Jaguar-Land Rover and Subaru.
• Home Lending offers purchase and refinance home loans, helps customers access the equity in their homes, services residential mortgage loans, and provides affordable housing solutions to customers struggling with mortgage payments.
• Connected Commerce is focused on achieving the firm's goal of expanding beyond core financial services to deliver unique customer experiences and unmatched value via Lending, Loyalty, Offers & Shopping, Partner Benefits, Payments, Dining and Travel.
• Digital leads the delivery for our mobile and online customer experience which includes more than 60 million active digital users across all major lines of business with a total investment of $1B annually across Product, Design, and Technology. As the "front door" to many of the firms offerings through Chase.com and the Chase mobile app, Digital is focused on building products, features and services quickly, predictably and with quality.
• Technology fuels almost every aspect of our company and is at the heart of everything we do to enable our customers, clients and employees and is focused on delivering market-leading technology capabilities with speed and in a secure, stable and scalable way. CCB annually invests ~$4B on technology.
• Operations includes a global team of ~36K colleagues across a global network of service centers handling Customer Service, Fraud, Disputes and Claims, Collections and Recovery, Customer Fulfillment and Customer Communications across CCB.
In October 2020, JPMorgan Chase announced a $30B racial equity commitment over five years to help close the racial wealth gap among Black, Hispanic and Latino communities. So far, JPMC has deployed or committed more than $13B and CCB is at the heart of much of this effort with the Home Lending business enhancing mortgage products to create better access to and expand credit as well as the opening of multiple Community Center branches to engage locally in underserved communities and enable customers to improve their financial health and access to banking
Functional Description
At Chase, CCB Finance is striving to be a best-in-class organization bringing customer-focused insights to our stakeholders across the firm. The organization offers several career disciplines including Financial Analysis, Business Management, Controller, Treasurer, and Data Analytics.
Job Description
Controller: Responsible for ensuring the overall integrity and accuracy of the financial statements and/or controls over the transaction life cycle. Performing critical reporting and controls functions for the organization, including oversight of legal entity, product financials and regulatory aspects of business activity. Controllers also provide this expertise to strategic and ongoing product and technology developments and process improvement initiatives.
Responsibilities:
Financial Controller: primarily focused on ensuring the accuracy, integrity and timeliness of the Firm's books and records in compliance with US GAAP with an emphasis on general ledger, asset class, operating systems and infrastructure controls.
Product Controller: responsible for the accuracy and integrity of the line of business books and records with key functions including daily P&L, risk reporting, month end close, detailed financial analysis, leveraging data analytics and data management tools and working with the business to drive robust controls for new initiatives, acquisitions, and product support.
Legal Entity Controller: responsible for oversight of activities in legal entities across all line of business, product and operational areas ensuring the integrity and accuracy of the legal entity financial statements and business results. May include working with the business, legal and tax on acquisitions and simplification of legal structures; compliance with any capital adequacy, FX exposure, funding requirements and U.S or non U.S. external financial reporting requirements in partnership with External Reporting.
External Reporting Controller: oversees the completeness and accuracy of external reporting across the Firm, aggregates data, and prepares and reviews information used for the SEC and/or legal entity filings as required by U.S. and non U.S. regulators, including report specific information to the Federal Reserve Bank, OCC, FDIC and other regulatory agencies.
Qualifications:
The successful candidate will have a proven track record in a high-paced business environment, as well as the following:
603 Vice President
• 8+ years of experience in audit, accounting, finance or analytical roles
• Bachelor's degree in Finance, Accounting, Economics (or related discipline); MBA Preferred
• Experience using Essbase, SAP, MS Office suite and/or data and business intelligence tools (Tableau, Alteryx, Python, etc) preferred.
• Experience with CPA firms or regulated industries preferred
• Experience with Financial statement structures and US GAAP including ability to review, assess and interpret accounting pronouncements and disclosure requirements
• Experience with establishing or implementing control procedures for new products or initiatives to ensure the integrity of reported financial results
• Demonstrated senior leadership in terms of attitude, initiative, and inclusivity
• Comfort with daily, monthly or quarterly reporting cycles and strict deadlines
• Experience in interacting and communicating recommendations to senior business leaders
• Influencing skills and ability to concisely articulate key insights and recommendations
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans Show more details...
via LinkedIn
posted_at: 10 hours agoschedule_type: Contractorwork_from_home: 1
• Develop and manage QA Automation framework (using Java, Selenium Web driver, Rest Assured, Cucumber)
• Work closely with development team in creating automated scripts for the application using Rest API.
• Perform automation of Web and API Webservices using Postman, SoapUI...
• Develop Selenium WebDriver Test Automation Script for regression testing
• Develop and execute Automation Test Scripts using Cucumber, Selenium Web driver
• Develop and manage QA Automation framework (using Java, Selenium Web driver, Rest Assured, Cucumber)
• Work closely with development team in creating automated scripts for the application using Rest API.
• Perform automation of Web and API Webservices using Postman, SoapUI...
• Develop Selenium WebDriver Test Automation Script for regression testing
• Develop and execute Automation Test Scripts using Cucumber, Selenium Web driver Show more details...
• Work closely with development team in creating automated scripts for the application using Rest API.
• Perform automation of Web and API Webservices using Postman, SoapUI...
• Develop Selenium WebDriver Test Automation Script for regression testing
• Develop and execute Automation Test Scripts using Cucumber, Selenium Web driver Show more details...
via Indeed
posted_at: 7 days agoschedule_type: Full-time
Chase Consumer & Community Banking (CCB) serves more than60million U.S. households and 4 million small businesses with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank with our nearly 4,800 branches in 48 states and the... District of Columbia, 16,000 ATMs, phone or digital channels.
Chase Consumer & Community Banking (CCB) serves more than60million U.S. households and 4 million small businesses with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank with our nearly 4,800 branches in 48 states and the... District of Columbia, 16,000 ATMs, phone or digital channels. We have leading positions across each of our CCB divisions and we are ranked #1 in online banking, #1 most-visited banking portal in the U.S. (chase.com) and #1 in the JD Power US Retail Banking Satisfaction Study. Summary of our CCB businesses are:
• Consumer Banking: Serves more than 26.5mm checking households with ~$775B in deposits
• Business Banking: provides financial advice as well as deposit, credit and cash management products to more than 4mm small business owners with up to $20mm in annual revenue
• J.P. Morgan Wealth Managementoffers the full spectrum of investment services with more than $700B in assets under supervision. The business includes Chase Wealth Management, serving clients from branches, J.P. Morgan Advisors, advising clients through home offices, a new hybrid advisory unit called Personal Advisors, and Online Investing
• Card Services: is the #1 credit card issuer in the U.S. based on sales and outstanding. As of 4Q21, there are over $148B in loans outstanding and over 50million active credit card accounts
• Chase Auto:is one of the largest providers of auto financing in the U.S, with a portfolio valued over $80B. Chase offers direct lending to customers as well as commercial loans and floor plan financing to dealers. Additionally, Chase Auto enjoys a robust "private label" client list, wherein it is the exclusive subvention partner for manufacturers like Jaguar-Land Rover and Subaru.
• Home Lendingoffers purchase and refinance home loans, helps customers access the equity in their homes, services residential mortgage loans, and provides affordable housing solutions to customers struggling with mortgage payments.
• Connected Commerceis focused on achievingthe firm's goalof expanding beyond core financial services to deliver unique customer experiences and unmatched value viaLending, Loyalty, Offers & Shopping, Partner Benefits, Payments, Dining and Travel.
• Digital leads the delivery for our mobile and online customer experience which includes more than 60 million active digital users across all major lines of business with a total investment of $1B annually across Product, Design, and Technology. As the "front door" to many of the firms offerings through Chase.com and the Chase mobile app, Digital is focused on building products, features and services quickly, predictably and with quality.
• Technology fuels almost every aspect of our company and is at the heart of everything we do to enable our customers, clients and employees and is focused on delivering market-leading technology capabilities with speed and in a secure, stable and scalable way. CCB annually invests ~$4B on technology.
• Operations includes a global team of ~36K colleagues across a global network of service centers handling Customer Service, Fraud, Disputes and Claims, Collections and Recovery, Customer Fulfillment and Customer Communications across CCB.
In October 2020, JPMorgan Chase announced a $30B racial equity commitment over five years to help close the racial wealth gap among Black, Hispanic and Latino communities. So far, JPMC has deployed or committed more than $13B and CCB is at the heart of much of this effort with the Home Lending business enhancing mortgage products to create better access to and expand credit as well as the opening of multiple Community Center branches to engage locally in underserved communities and enable customers to improve their financial health and access to banking
At Chase, CCB Finance is striving to be a best-in-class organization bringing customer-focused insights to our stakeholders across the firm. The organization offers several career disciplines including Financial Analysis, Business Management, Controller, Treasurer, and Data Analytics
Job Description
Financial Planning & Analysis (FP&A) owns the end-to-end oversight of the P&L of the supported business. This includes partnering with the CFO and key business stakeholders to produce annual budgets, monthly financial forecasts, quarterly earnings analysis, and ad hoc analyses or data requests. Routine activities include crafting business performance narrative, examining financial variance analysis, communicating results to firmwide senior leadership, delivery of daily/weekly/monthly financial reporting, and development of new dashboard or reporting capabilities.
Responsibilities:
• Produce presentations, analysis and supporting materials for key internal clients including senior management; participate and support ad-hoc special projects
• Develop, consolidate and present insightful and robust qualitative and quantitative financial analysis including annual budget, quarterly/monthly forecast variances
• Conduct "deep dive" analyses on key issues impacting client to determine root cause and propose solutions
• Coordination between business, finance, and central P&A teams to meet analytical requirements and timelines
• Build and maintain strong relationships with key business stakeholders: firm-wide, Functional Finance and lines of business teams
• Be an owner of workstreams
• Build strong partnerships with colleagues, desire to learn quickly, be flexible and think strategically
Qualifications
• 3+ years of relevant FP&A experience, preferably in the financial services industry
• BA/BS in Finance, Economics, Accounting
• Problem solver with strong critical thinking skills, communication, organizational, analytical, and technical skills
• Highly self-reliant individual with the ability to work in a dynamic, fast-paced, team-oriented, results-oriented environment
• Strong work ethic not easily deterred by challenging circumstances
• Ability to articulate financial results to a variety of audiences (internal & external)
Preferred Qualifications:
• Experience with data visualization and dashboard creation (Tableau, Alteryx) and advanced Microsoft Office skillset (Excel, PowerPoint)
#LI-Hybrid
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans Show more details...
• Consumer Banking: Serves more than 26.5mm checking households with ~$775B in deposits
• Business Banking: provides financial advice as well as deposit, credit and cash management products to more than 4mm small business owners with up to $20mm in annual revenue
• J.P. Morgan Wealth Managementoffers the full spectrum of investment services with more than $700B in assets under supervision. The business includes Chase Wealth Management, serving clients from branches, J.P. Morgan Advisors, advising clients through home offices, a new hybrid advisory unit called Personal Advisors, and Online Investing
• Card Services: is the #1 credit card issuer in the U.S. based on sales and outstanding. As of 4Q21, there are over $148B in loans outstanding and over 50million active credit card accounts
• Chase Auto:is one of the largest providers of auto financing in the U.S, with a portfolio valued over $80B. Chase offers direct lending to customers as well as commercial loans and floor plan financing to dealers. Additionally, Chase Auto enjoys a robust "private label" client list, wherein it is the exclusive subvention partner for manufacturers like Jaguar-Land Rover and Subaru.
• Home Lendingoffers purchase and refinance home loans, helps customers access the equity in their homes, services residential mortgage loans, and provides affordable housing solutions to customers struggling with mortgage payments.
• Connected Commerceis focused on achievingthe firm's goalof expanding beyond core financial services to deliver unique customer experiences and unmatched value viaLending, Loyalty, Offers & Shopping, Partner Benefits, Payments, Dining and Travel.
• Digital leads the delivery for our mobile and online customer experience which includes more than 60 million active digital users across all major lines of business with a total investment of $1B annually across Product, Design, and Technology. As the "front door" to many of the firms offerings through Chase.com and the Chase mobile app, Digital is focused on building products, features and services quickly, predictably and with quality.
• Technology fuels almost every aspect of our company and is at the heart of everything we do to enable our customers, clients and employees and is focused on delivering market-leading technology capabilities with speed and in a secure, stable and scalable way. CCB annually invests ~$4B on technology.
• Operations includes a global team of ~36K colleagues across a global network of service centers handling Customer Service, Fraud, Disputes and Claims, Collections and Recovery, Customer Fulfillment and Customer Communications across CCB.
In October 2020, JPMorgan Chase announced a $30B racial equity commitment over five years to help close the racial wealth gap among Black, Hispanic and Latino communities. So far, JPMC has deployed or committed more than $13B and CCB is at the heart of much of this effort with the Home Lending business enhancing mortgage products to create better access to and expand credit as well as the opening of multiple Community Center branches to engage locally in underserved communities and enable customers to improve their financial health and access to banking
At Chase, CCB Finance is striving to be a best-in-class organization bringing customer-focused insights to our stakeholders across the firm. The organization offers several career disciplines including Financial Analysis, Business Management, Controller, Treasurer, and Data Analytics
Job Description
Financial Planning & Analysis (FP&A) owns the end-to-end oversight of the P&L of the supported business. This includes partnering with the CFO and key business stakeholders to produce annual budgets, monthly financial forecasts, quarterly earnings analysis, and ad hoc analyses or data requests. Routine activities include crafting business performance narrative, examining financial variance analysis, communicating results to firmwide senior leadership, delivery of daily/weekly/monthly financial reporting, and development of new dashboard or reporting capabilities.
Responsibilities:
• Produce presentations, analysis and supporting materials for key internal clients including senior management; participate and support ad-hoc special projects
• Develop, consolidate and present insightful and robust qualitative and quantitative financial analysis including annual budget, quarterly/monthly forecast variances
• Conduct "deep dive" analyses on key issues impacting client to determine root cause and propose solutions
• Coordination between business, finance, and central P&A teams to meet analytical requirements and timelines
• Build and maintain strong relationships with key business stakeholders: firm-wide, Functional Finance and lines of business teams
• Be an owner of workstreams
• Build strong partnerships with colleagues, desire to learn quickly, be flexible and think strategically
Qualifications
• 3+ years of relevant FP&A experience, preferably in the financial services industry
• BA/BS in Finance, Economics, Accounting
• Problem solver with strong critical thinking skills, communication, organizational, analytical, and technical skills
• Highly self-reliant individual with the ability to work in a dynamic, fast-paced, team-oriented, results-oriented environment
• Strong work ethic not easily deterred by challenging circumstances
• Ability to articulate financial results to a variety of audiences (internal & external)
Preferred Qualifications:
• Experience with data visualization and dashboard creation (Tableau, Alteryx) and advanced Microsoft Office skillset (Excel, PowerPoint)
#LI-Hybrid
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans Show more details...
via Lensa
posted_at: 29 days agoschedule_type: Full-time
Quant Analytics
Organizational Description...
Chase Consumer & Community Banking (CCB) serves more than 60 million U.S. households and 4 million small businesses with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank with our nearly 4,800 branches in 48 states and the District
Quant Analytics
Organizational Description...
Chase Consumer & Community Banking (CCB) serves more than 60 million U.S. households and 4 million small businesses with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank with our nearly 4,800 branches in 48 states and the District of Columbia, 16,000 ATMs, phone or digital channels. . We have leading positions across each of our CCB divisions and we are ranked #1 in online banking, #1 most-visited banking portal in the U.S. (chase.com) and #1 in the JD Power US Retail Banking Satisfaction Study. Summary of our CCB businesses are:
• Consumer Banking: Serves more than 26.5mm checking households with ~$775B in deposits
• Business Banking: provides financial advice as well as deposit, credit and cash management products to more than 4mm small business owners with up to $20mm in annual revenue
• J.P. Morgan Wealth Management offers the full spectrum of investment services with more than $700B in assets under supervision. The business includes Chase Wealth Management, serving clients from branches, J.P. Morgan Advisors, advising clients through home offices, a new hybrid advisory unit called Personal Advisors, and Online Investing
• Card Services: is the #1 credit card issuer in the U.S. based on sales and outstanding. As of 4Q21, there are over $148B in loans outstanding and over 50million active credit card accounts
• Chase Auto: is one of the largest providers of auto financing in the U.S, with a portfolio valued over $80B. Chase offers direct lending to customers as well as commercial loans and floor plan financing to dealers. Additionally, Chase Auto enjoys a robust "private label" client list, wherein it is the exclusive subvention partner for manufacturers like Jaguar-Land Rover and Subaru.
• Home Lending offers purchase and refinance home loans, helps customers access the equity in their homes, services residential mortgage loans, and provides affordable housing solutions to customers struggling with mortgage payments.
• Connected Commerce is focused on achieving the firm's goal of expanding beyond core financial services to deliver unique customer experiences and unmatched value via Lending, Loyalty, Offers & Shopping, Partner Benefits, Payments, Dining and Travel.
• Digital leads the delivery for our mobile and online customer experience which includes more than 60 million active digital users across all major lines of business with a total investment of $1B annually across Product, Design, and Technology. As the "front door" to many of the firms offerings through Chase.com and the Chase mobile app, Digital is focused on building products, features and services quickly, predictably and with quality.
• Technology fuels almost every aspect of our company and is at the heart of everything we do to enable our customers, clients and employees and is focused on delivering market-leading technology capabilities with speed and in a secure, stable and scalable way. CCB annually invests ~$4B on technology.
• Operations includes a global team of ~36K colleagues across a global network of service centers handling Customer Service, Fraud, Disputes and Claims, Collections and Recovery, Customer Fulfillment and Customer Communications across CCB.
In October 2020, JPMorgan Chase announced a $30B racial equity commitment over five years to help close the racial wealth gap among Black, Hispanic and Latino communities. So far, JPMC has deployed or committed more than $13B and CCB is at the heart of much of this effort with the Home Lending business enhancing mortgage products to create better access to and expand credit as well as the opening of multiple Community Center branches to engage locally in underserved communities and enable customers to improve their financial health and access to banking
Functional Description
At Chase, CCB Finance is striving to be a best-in-class organization bringing customer-focused insights to our stakeholders across the firm. The organization offers several career disciplines including Financial Analysis, Business Management, Controller, Treasurer, and Quant Analytics
Job Description
The Quant Analytics teams use advanced quantitative methods to add value to the firm. We develop insights, solve problems, and drive better decision-making across the business. We are actively seeking detail-oriented and analytical candidates with strong communication and interpersonal skills. Members of team will have the unique opportunity to apply their analytical skills to the next generation of innovation.
Responsibilities:
• Drive business outcomes and decision-making through data, analytics, and optimization methods, utilizing Chase's vast data stores to identify trends, inform modeling approaches, understand customer behavior, perform sensitivity analysis and research outliers
• Develop insightful analysis and be able to communicate to different levels of the organization with the appropriate amount of technical detail
• Work closely with statisticians to aid the development and refinement of statistical models
• Contribute financial analysis and pro forma views for key decisions
• Streamline various aspects of existing data processes so that we can be more efficient
• Translate business demands to technical requirement documents and collaborate with technology teams
• Build and maintain strong relationships with key stakeholders
Qualifications
• 2+ years of progressive experience at a financial institution or consulting firm in one or a combination of the following areas: quantitative analytics, quantitative modeling, or corporate finance
• Proven ability to analyze problems, find relationships, identify patterns in large datasets, and see business implications of findings
• Able to communicate effectively with a variety of technical peers including data engineering and quantitative modeling teams and ability to translate data into concise and actionable recommendations
• Must thrive in a fast-paced environment and have passion and intellectual curiosity to find and capture business value
• Highly organized and able to manage multiple projects concurrently in a complex setting
• Working knowledge of banking and Chase products
• Experience with analytical tools such as Python, R, SAS, or SQL
• Familiarity with JIRA and Agile/Scrum practices or willingness to learn
• Familiarity with Tableau and Alteryx or willingness to learn
• Degree in Finance, Economics, Mathematics, Statistics, or Engineering
Same Posting Description for Internal and External Candidates
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans Show more details...
Organizational Description...
Chase Consumer & Community Banking (CCB) serves more than 60 million U.S. households and 4 million small businesses with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank with our nearly 4,800 branches in 48 states and the District of Columbia, 16,000 ATMs, phone or digital channels. . We have leading positions across each of our CCB divisions and we are ranked #1 in online banking, #1 most-visited banking portal in the U.S. (chase.com) and #1 in the JD Power US Retail Banking Satisfaction Study. Summary of our CCB businesses are:
• Consumer Banking: Serves more than 26.5mm checking households with ~$775B in deposits
• Business Banking: provides financial advice as well as deposit, credit and cash management products to more than 4mm small business owners with up to $20mm in annual revenue
• J.P. Morgan Wealth Management offers the full spectrum of investment services with more than $700B in assets under supervision. The business includes Chase Wealth Management, serving clients from branches, J.P. Morgan Advisors, advising clients through home offices, a new hybrid advisory unit called Personal Advisors, and Online Investing
• Card Services: is the #1 credit card issuer in the U.S. based on sales and outstanding. As of 4Q21, there are over $148B in loans outstanding and over 50million active credit card accounts
• Chase Auto: is one of the largest providers of auto financing in the U.S, with a portfolio valued over $80B. Chase offers direct lending to customers as well as commercial loans and floor plan financing to dealers. Additionally, Chase Auto enjoys a robust "private label" client list, wherein it is the exclusive subvention partner for manufacturers like Jaguar-Land Rover and Subaru.
• Home Lending offers purchase and refinance home loans, helps customers access the equity in their homes, services residential mortgage loans, and provides affordable housing solutions to customers struggling with mortgage payments.
• Connected Commerce is focused on achieving the firm's goal of expanding beyond core financial services to deliver unique customer experiences and unmatched value via Lending, Loyalty, Offers & Shopping, Partner Benefits, Payments, Dining and Travel.
• Digital leads the delivery for our mobile and online customer experience which includes more than 60 million active digital users across all major lines of business with a total investment of $1B annually across Product, Design, and Technology. As the "front door" to many of the firms offerings through Chase.com and the Chase mobile app, Digital is focused on building products, features and services quickly, predictably and with quality.
• Technology fuels almost every aspect of our company and is at the heart of everything we do to enable our customers, clients and employees and is focused on delivering market-leading technology capabilities with speed and in a secure, stable and scalable way. CCB annually invests ~$4B on technology.
• Operations includes a global team of ~36K colleagues across a global network of service centers handling Customer Service, Fraud, Disputes and Claims, Collections and Recovery, Customer Fulfillment and Customer Communications across CCB.
In October 2020, JPMorgan Chase announced a $30B racial equity commitment over five years to help close the racial wealth gap among Black, Hispanic and Latino communities. So far, JPMC has deployed or committed more than $13B and CCB is at the heart of much of this effort with the Home Lending business enhancing mortgage products to create better access to and expand credit as well as the opening of multiple Community Center branches to engage locally in underserved communities and enable customers to improve their financial health and access to banking
Functional Description
At Chase, CCB Finance is striving to be a best-in-class organization bringing customer-focused insights to our stakeholders across the firm. The organization offers several career disciplines including Financial Analysis, Business Management, Controller, Treasurer, and Quant Analytics
Job Description
The Quant Analytics teams use advanced quantitative methods to add value to the firm. We develop insights, solve problems, and drive better decision-making across the business. We are actively seeking detail-oriented and analytical candidates with strong communication and interpersonal skills. Members of team will have the unique opportunity to apply their analytical skills to the next generation of innovation.
Responsibilities:
• Drive business outcomes and decision-making through data, analytics, and optimization methods, utilizing Chase's vast data stores to identify trends, inform modeling approaches, understand customer behavior, perform sensitivity analysis and research outliers
• Develop insightful analysis and be able to communicate to different levels of the organization with the appropriate amount of technical detail
• Work closely with statisticians to aid the development and refinement of statistical models
• Contribute financial analysis and pro forma views for key decisions
• Streamline various aspects of existing data processes so that we can be more efficient
• Translate business demands to technical requirement documents and collaborate with technology teams
• Build and maintain strong relationships with key stakeholders
Qualifications
• 2+ years of progressive experience at a financial institution or consulting firm in one or a combination of the following areas: quantitative analytics, quantitative modeling, or corporate finance
• Proven ability to analyze problems, find relationships, identify patterns in large datasets, and see business implications of findings
• Able to communicate effectively with a variety of technical peers including data engineering and quantitative modeling teams and ability to translate data into concise and actionable recommendations
• Must thrive in a fast-paced environment and have passion and intellectual curiosity to find and capture business value
• Highly organized and able to manage multiple projects concurrently in a complex setting
• Working knowledge of banking and Chase products
• Experience with analytical tools such as Python, R, SAS, or SQL
• Familiarity with JIRA and Agile/Scrum practices or willingness to learn
• Familiarity with Tableau and Alteryx or willingness to learn
• Degree in Finance, Economics, Mathematics, Statistics, or Engineering
Same Posting Description for Internal and External Candidates
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans Show more details...
via Jooble
posted_at: 7 days agoschedule_type: Full-time
Wilmington, DE, United States and 1 more
Job Identification...
210365936
Job Category
Marketing Delivery
Locations
Posting Date
01/03/2023, 04:06PM
Job Schedule
Full time
Job Description
The Digital Execution Lead role will be responsible for various activities, including the following:
• Primary liaison between Owned Media team and line of business that leverage chase.com ad serving
• Work directly with key stakeholders from strategy
Wilmington, DE, United States and 1 more
Job Identification...
210365936
Job Category
Marketing Delivery
Locations
Posting Date
01/03/2023, 04:06PM
Job Schedule
Full time
Job Description
The Digital Execution Lead role will be responsible for various activities, including the following:
• Primary liaison between Owned Media team and line of business that leverage chase.com ad serving
• Work directly with key stakeholders from strategy team and LOB’s to obtain requirements for campaign requests and provide support for ad build and testing on chase.com
• Conduct requirement analysis, define test strategy & design and lead testing to guarantee superior outcomes
• Assemble, target, test and launch digital ads placements through several different Marketing platforms and marketing technology
• Develop QA measures and processes around testing prep, execution and defects in an innovative manner to meet project needs
• Mitigate and triage issues that impact ad serving and the line of business campaigns
• Manage and facilitate the QA release and PRODUCTION release process, along with assistance to PROD Support & DEVOPS
• Work with cross-functional groups to support key projects as an Owned Media Subject matter expert
• Adhere and promote existing controls as well as optimize for an evolving digital landscape
Requirements:
• 4 year college degree, preferably in Information Systems, Business, Marketing or related-field
• 5 years’ experience in digital operations role leveraging technology to build, deploy, test and analyze digital campaigns. Experience with related technologies is helpful (PEGA, Tableau, Adobe, Salesforce)
• Expertise on testing Technology for Digital programs that include Omni-channel access as well as customer experience apart from regular functional testing
• Knowledge and understanding of general online business, advertising, and marketing principles
• Knowledge of Agile operating principals – experience operating in a sprint cycle
• Familiarity with SQL, HTML and Scripting
• Experience working in staged environments for both Development and QA
• Working knowledge of content management tools and experience with decision engines
• Experienced in marketing analytics and reporting.
• Proven ability to take initiative and influence others - achieving results in a matrix organization
• Detail-oriented, with the ability to multi-task and prioritize based on changing requirements
• Team player with excellent interpersonal skills, ability to collaborate, self-motivated, energetic, "can-do" attitude in a fast-moving environment.
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
Chase relies on digital marketing as a key strategic channel in driving acquisition, branding, and cross-sell opportunities to millions of customers and potential customers across a suite of financial services products. This digital execution role will manage all aspects of the Owned Media channel from ad placement on chase.com, to managing the decision engine and targeting that drives these ads. This role leverages multiple marketing technologies one primarily being PEGA Marketing. In addition, this position requires experience with campaign and timeline management, collaboration with agencies/vendors, measuring and reporting key metrics for digital campaigns, and process adherence through the established workflow. You will also act as a validation and quality assurance expert. You will conduct requirement analysis, define test strategy & design and lead test execution to guarantee superior outcomes.
Page CCB-Marketing -Digital Execution Lead-Sr. Associate - JPMC Candidate Experience page Careers loaded
IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE Show more details...
Job Identification...
210365936
Job Category
Marketing Delivery
Locations
Posting Date
01/03/2023, 04:06PM
Job Schedule
Full time
Job Description
The Digital Execution Lead role will be responsible for various activities, including the following:
• Primary liaison between Owned Media team and line of business that leverage chase.com ad serving
• Work directly with key stakeholders from strategy team and LOB’s to obtain requirements for campaign requests and provide support for ad build and testing on chase.com
• Conduct requirement analysis, define test strategy & design and lead testing to guarantee superior outcomes
• Assemble, target, test and launch digital ads placements through several different Marketing platforms and marketing technology
• Develop QA measures and processes around testing prep, execution and defects in an innovative manner to meet project needs
• Mitigate and triage issues that impact ad serving and the line of business campaigns
• Manage and facilitate the QA release and PRODUCTION release process, along with assistance to PROD Support & DEVOPS
• Work with cross-functional groups to support key projects as an Owned Media Subject matter expert
• Adhere and promote existing controls as well as optimize for an evolving digital landscape
Requirements:
• 4 year college degree, preferably in Information Systems, Business, Marketing or related-field
• 5 years’ experience in digital operations role leveraging technology to build, deploy, test and analyze digital campaigns. Experience with related technologies is helpful (PEGA, Tableau, Adobe, Salesforce)
• Expertise on testing Technology for Digital programs that include Omni-channel access as well as customer experience apart from regular functional testing
• Knowledge and understanding of general online business, advertising, and marketing principles
• Knowledge of Agile operating principals – experience operating in a sprint cycle
• Familiarity with SQL, HTML and Scripting
• Experience working in staged environments for both Development and QA
• Working knowledge of content management tools and experience with decision engines
• Experienced in marketing analytics and reporting.
• Proven ability to take initiative and influence others - achieving results in a matrix organization
• Detail-oriented, with the ability to multi-task and prioritize based on changing requirements
• Team player with excellent interpersonal skills, ability to collaborate, self-motivated, energetic, "can-do" attitude in a fast-moving environment.
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
Chase relies on digital marketing as a key strategic channel in driving acquisition, branding, and cross-sell opportunities to millions of customers and potential customers across a suite of financial services products. This digital execution role will manage all aspects of the Owned Media channel from ad placement on chase.com, to managing the decision engine and targeting that drives these ads. This role leverages multiple marketing technologies one primarily being PEGA Marketing. In addition, this position requires experience with campaign and timeline management, collaboration with agencies/vendors, measuring and reporting key metrics for digital campaigns, and process adherence through the established workflow. You will also act as a validation and quality assurance expert. You will conduct requirement analysis, define test strategy & design and lead test execution to guarantee superior outcomes.
Page CCB-Marketing -Digital Execution Lead-Sr. Associate - JPMC Candidate Experience page Careers loaded
IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE Show more details...
via Indeed
posted_at: 2 days agoschedule_type: Part-timesalary: 25.00–28.99 an hour
Unlike a traditional bank teller role, our Associate Bankers contribute significantly to the success of the branch by delivering exceptional customer experiences, fostering long-lasting relationships, and introducing customers to our licensed bankers. Our Associate Bankers:
• Engage clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby... traffic, checking clients into the waiting queue and
Unlike a traditional bank teller role, our Associate Bankers contribute significantly to the success of the branch by delivering exceptional customer experiences, fostering long-lasting relationships, and introducing customers to our licensed bankers. Our Associate Bankers:
• Engage clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby... traffic, checking clients into the waiting queue and scheduling/canceling client meetings.
• Help clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address, accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements.
• Educate clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever and however they want.
• Build relationships with clients by sharing product knowledge and solutions and introducing them to our licensed bankers when an additional opportunity is identified.
• Assist clients and the branch team by helping with new account openings when needed.
Minimum Qualifications
• Minimum 6 months of customer service experience
• High School diploma or GED equivalent required
Desired Skills
• Ability to make personal connections, engage customers, and remain courteous and professional in a team environment
• Cash handling experience preferred
• Professional, thorough, and organized with follow-up skills
• Strong desire and ability to influence, educate, and connect customers to technology
• Excellent interpersonal communication skills, as well as strong attention to detail and time management
• Ability to quickly and accurately learn products, services, and procedures
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
Bronx,NY $25.00 - $28.99 / hour
• Health insurance Show more details...
• Engage clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby... traffic, checking clients into the waiting queue and scheduling/canceling client meetings.
• Help clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address, accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements.
• Educate clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever and however they want.
• Build relationships with clients by sharing product knowledge and solutions and introducing them to our licensed bankers when an additional opportunity is identified.
• Assist clients and the branch team by helping with new account openings when needed.
Minimum Qualifications
• Minimum 6 months of customer service experience
• High School diploma or GED equivalent required
Desired Skills
• Ability to make personal connections, engage customers, and remain courteous and professional in a team environment
• Cash handling experience preferred
• Professional, thorough, and organized with follow-up skills
• Strong desire and ability to influence, educate, and connect customers to technology
• Excellent interpersonal communication skills, as well as strong attention to detail and time management
• Ability to quickly and accurately learn products, services, and procedures
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
Bronx,NY $25.00 - $28.99 / hour
• Health insurance Show more details...
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