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Most recent job postings at Choose Chicago
via Chicago Jobs
posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Position Title: Director of Sales
Department: Sales...
FLSA Status: Exempt
Reports To: Vice President of Sales
Revision Date: May 2023
Choose Chicago is the official sales and marketing organization responsible for promoting Chicago as a global visitor destination to business and leisure travelers.
Position Summary
The Director of Sales is responsible for total account management of large national associations and trade shows; creating awareness
Position Title: Director of Sales
Department: Sales...
FLSA Status: Exempt
Reports To: Vice President of Sales
Revision Date: May 2023
Choose Chicago is the official sales and marketing organization responsible for promoting Chicago as a global visitor destination to business and leisure travelers.
Position Summary
The Director of Sales is responsible for total account management of large national associations and trade shows; creating awareness of McCormick Place and the city of Chicago as a global destination. This position is a key, aggressive sales position at Choose Chicago. This position will carry a high production goal, in a very demanding and competitive marketplace.
We are looking for a high-level sales leader respected by peers and customers. This position will require consultative and strategic sales mastery in creating awareness, driving interest and closing business for the city of Chicago and McCormick Place; selling all Choose Chicago services within the association and trade show segment; representing Choose Chicago in a professional and business-like manner and ensuring attainment of key result area goals as well as yearly goals.
Essential Duties and Responsibilities
• Responsible for total account management and new business development. The main industry segments are manufacturing, food & beverage, science/technology and education.
• Individual must have strong sales skills to maximize the potential for this market segment.
• Individual must develop a professional business/market plan to develop, maintain and close business for the destination and McCormick Place.
• Call on assigned accounts and develop new accounts yearly.
• Develop and maintain a high profile at all assigned industry events and trade shows.
• Work with the entire sales team to develop a future-years strategy for the development of new events currently at McCormick Place.
• Maintain current knowledge of associations, trade shows, public shows, conventions, trade show trends and trade show calendar.
• Maintain current knowledge of all exhibit facilities and hotel capabilities in the metropolitan area and their effect on the association and trade show segments.
• Increase share of the association and trade show markets, maximize productivity of these segments and periodically make sales trips to cities where concentrated efforts are taking place.
• Possess a complete and comprehensive knowledge of competing cities and all trade show facilities.
• Develop, share and promote sales benefits and enhancements to promote competitive distinctness of Chicago, McCormick Place and Navy Pier.
• Comply with established policies and guidelines applying Choose Chicago operations and employee conduct.
• Develop and execute feasible short and long-term plans and strategies for achieving department goals and objectives; anticipate critical obstacles and issues.
• Schedule work activities to ensure that deadlines are met and goals are achieved in a timely manner.
• Help to develop and deliver sales presentations to key clients and represents Choose Chicago at various meetings and trade shows and/or events.
• Work closely with the industry and be viewed as the industry contact through strong community relations, participation and efforts; involving attending key events and trade shows.
• Perform other duties as assigned Show more details...
Department: Sales...
FLSA Status: Exempt
Reports To: Vice President of Sales
Revision Date: May 2023
Choose Chicago is the official sales and marketing organization responsible for promoting Chicago as a global visitor destination to business and leisure travelers.
Position Summary
The Director of Sales is responsible for total account management of large national associations and trade shows; creating awareness of McCormick Place and the city of Chicago as a global destination. This position is a key, aggressive sales position at Choose Chicago. This position will carry a high production goal, in a very demanding and competitive marketplace.
We are looking for a high-level sales leader respected by peers and customers. This position will require consultative and strategic sales mastery in creating awareness, driving interest and closing business for the city of Chicago and McCormick Place; selling all Choose Chicago services within the association and trade show segment; representing Choose Chicago in a professional and business-like manner and ensuring attainment of key result area goals as well as yearly goals.
Essential Duties and Responsibilities
• Responsible for total account management and new business development. The main industry segments are manufacturing, food & beverage, science/technology and education.
• Individual must have strong sales skills to maximize the potential for this market segment.
• Individual must develop a professional business/market plan to develop, maintain and close business for the destination and McCormick Place.
• Call on assigned accounts and develop new accounts yearly.
• Develop and maintain a high profile at all assigned industry events and trade shows.
• Work with the entire sales team to develop a future-years strategy for the development of new events currently at McCormick Place.
• Maintain current knowledge of associations, trade shows, public shows, conventions, trade show trends and trade show calendar.
• Maintain current knowledge of all exhibit facilities and hotel capabilities in the metropolitan area and their effect on the association and trade show segments.
• Increase share of the association and trade show markets, maximize productivity of these segments and periodically make sales trips to cities where concentrated efforts are taking place.
• Possess a complete and comprehensive knowledge of competing cities and all trade show facilities.
• Develop, share and promote sales benefits and enhancements to promote competitive distinctness of Chicago, McCormick Place and Navy Pier.
• Comply with established policies and guidelines applying Choose Chicago operations and employee conduct.
• Develop and execute feasible short and long-term plans and strategies for achieving department goals and objectives; anticipate critical obstacles and issues.
• Schedule work activities to ensure that deadlines are met and goals are achieved in a timely manner.
• Help to develop and deliver sales presentations to key clients and represents Choose Chicago at various meetings and trade shows and/or events.
• Work closely with the industry and be viewed as the industry contact through strong community relations, participation and efforts; involving attending key events and trade shows.
• Perform other duties as assigned Show more details...
via Chicago Jobs
posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Position Title: Client Services Coordinator
Department: Client Services...
FLSA Status: Non-Exempt
Direct Report: Associate Director, Client Services
Effective Date: May 2023
Choose Chicago is the official sales and marketing organization responsible for promoting Chicago as a global visitor destination to business and leisure travelers.
POSITION SUMMARY
The Client Services Coordinator will provide administrative and project support to the Client
Position Title: Client Services Coordinator
Department: Client Services...
FLSA Status: Non-Exempt
Direct Report: Associate Director, Client Services
Effective Date: May 2023
Choose Chicago is the official sales and marketing organization responsible for promoting Chicago as a global visitor destination to business and leisure travelers.
POSITION SUMMARY
The Client Services Coordinator will provide administrative and project support to the Client Services Department. Main responsibilities will include creation and distribution of Group Resumes; creation of hotel maps and other promotion materials; managing the Artwork Program; data entry into the CRM (Simpleview); organizing the Driver Program; and serving as support to the Project Manager for the Ambassador Program.
RESPONSIBILITIES
• Manage the Choose Chicago Artwork program. Responsibilities to include researching artists, negotiating the Artist of the Year contract, and facilitating the ordering and delivery of artwork to the Client Service Managers in a timely manner.
• Responsible for the creation and distribution of Group Resumes.
• Coordinate, create and ship bookmarks and other promotional items needed for Promo Trips.
• Manage VIP program by arranging complimentary and/or discounted passes for customers to local attractions.
• Facilitate client post show thank you letters from Client Services Managers, Sales Team, and Choose Chicago CEO.
• Coordinate quarterly familiarization outings with local Choose Chicago partners.
• Facilitate creation of client hotel maps with freelance graphic designer.
• Provide extensive administrative support to the department, including developing site itineraries, mail/ship packages, copying, preparing packages for clients, wrapping gifts, and producing various correspondence for Client Services Managers.
• Provide back-up support for the Choose Chicago Volunteer Ambassador Program.
• Manage Choose Chicago Driver Program including scheduling, maintenance requests, dispatching, and ordering of supplies for program.
• Provide back-up support as the Client Services Representative to assist with front desk receptionist duties.
• Schedule work activities to ensure deadlines and goals are completed in a timely and organized manner.
• Responsible for weekly distribution of Site Visit, Promo Trip, and In House Group schedule; entering Promo Trips and Site Visits into Simpleview.
• Will be held accountable for learning Choose Chicago’s conduct of sales operations, hotel properties and exhibit facilities, and all Client Services offerings.
• Comply with established policies and guidelines applying to the Choose Chicago operations and employee conduct.
• Occasionally attend after work events including but not limited to Choose Chicago member networking and industry events (with supervisory approval) to build relationships with industry partners to keep up to date on the destination offerings.
• Assist with additional duties or projects assigned by the Vice President of Client Services and Senior Director of Client Services Show more details...
Department: Client Services...
FLSA Status: Non-Exempt
Direct Report: Associate Director, Client Services
Effective Date: May 2023
Choose Chicago is the official sales and marketing organization responsible for promoting Chicago as a global visitor destination to business and leisure travelers.
POSITION SUMMARY
The Client Services Coordinator will provide administrative and project support to the Client Services Department. Main responsibilities will include creation and distribution of Group Resumes; creation of hotel maps and other promotion materials; managing the Artwork Program; data entry into the CRM (Simpleview); organizing the Driver Program; and serving as support to the Project Manager for the Ambassador Program.
RESPONSIBILITIES
• Manage the Choose Chicago Artwork program. Responsibilities to include researching artists, negotiating the Artist of the Year contract, and facilitating the ordering and delivery of artwork to the Client Service Managers in a timely manner.
• Responsible for the creation and distribution of Group Resumes.
• Coordinate, create and ship bookmarks and other promotional items needed for Promo Trips.
• Manage VIP program by arranging complimentary and/or discounted passes for customers to local attractions.
• Facilitate client post show thank you letters from Client Services Managers, Sales Team, and Choose Chicago CEO.
• Coordinate quarterly familiarization outings with local Choose Chicago partners.
• Facilitate creation of client hotel maps with freelance graphic designer.
• Provide extensive administrative support to the department, including developing site itineraries, mail/ship packages, copying, preparing packages for clients, wrapping gifts, and producing various correspondence for Client Services Managers.
• Provide back-up support for the Choose Chicago Volunteer Ambassador Program.
• Manage Choose Chicago Driver Program including scheduling, maintenance requests, dispatching, and ordering of supplies for program.
• Provide back-up support as the Client Services Representative to assist with front desk receptionist duties.
• Schedule work activities to ensure deadlines and goals are completed in a timely and organized manner.
• Responsible for weekly distribution of Site Visit, Promo Trip, and In House Group schedule; entering Promo Trips and Site Visits into Simpleview.
• Will be held accountable for learning Choose Chicago’s conduct of sales operations, hotel properties and exhibit facilities, and all Client Services offerings.
• Comply with established policies and guidelines applying to the Choose Chicago operations and employee conduct.
• Occasionally attend after work events including but not limited to Choose Chicago member networking and industry events (with supervisory approval) to build relationships with industry partners to keep up to date on the destination offerings.
• Assist with additional duties or projects assigned by the Vice President of Client Services and Senior Director of Client Services Show more details...
via Indeed
schedule_type: Full-time
Position Title: Sales Support Specialist
Department: Sales...
FLSA Status: Non-Exempt
Reports To: Vice President, Sales
Effective Date: April, 2023
Choose Chicago is the official sales and marketing organization responsible for promoting Chicago as a global visitor destination to business and leisure travelers.
POSITION SUMMARY
The Sales Support Specialist is responsible for providing strong administrative support for up to four (4) Sales Managers
Position Title: Sales Support Specialist
Department: Sales...
FLSA Status: Non-Exempt
Reports To: Vice President, Sales
Effective Date: April, 2023
Choose Chicago is the official sales and marketing organization responsible for promoting Chicago as a global visitor destination to business and leisure travelers.
POSITION SUMMARY
The Sales Support Specialist is responsible for providing strong administrative support for up to four (4) Sales Managers with distinct geographic and size markets. The ideal candidate will be able to work independently and handle multiple projects and details simultaneously. This Specialist sets the example for the coordinator team with a strong understanding of departmental standards, work quality, and the ability to advise other coordinators on efficiencies and work standards.
The job requirements are as follows below with the ability to manage multiple tasks with efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Sales Team Support:
· Support designated sales team with client accounts including handling client inquiries.
· Overall support with administrative tasks to ensure the success of designated sales team reaching their goals and servicing their clients.
· Lead catcher for RFPs and general inquiries that are submitted via Cvent, Choose Chicago website, or direct from client.
· Understand the sales department deployment and know each salesperson’s markets to accurately assign leads and connect potential business with the respective salesperson.
· Building robust leads in Choose Chicago’s CRM to provide salespeople with appropriate information to service the lead.
· Prepare and source leads on behalf of the salespeople to hotel and venue partners via Choose Chicago’s CRM and email.
· Communicate with partners being sourced on leads and update them with revisions, confirmations, lost business, and lead follow up.
· Extensive data entry in Choose Chicago’s CRM to maintain and update account records accuracy.
· Assist sales team with the logistical details of site visits: secure accommodations, arrange transportation, arrange appointments, create itineraries, site booklets, order gifts, distribute necessary site documents to appropriate clients and partners.
· Assist sales team with materials to secure definite bookings in Chicago, such as hotel grids, bid books, destination booking agreements, proposals, letters of agreement, and other research related tasks.
· Prepare scheduling memos, definite booking packets, definite approval submissions, and appropriate forms to support the sales team in booking McCormick Place business.
· Lead (and delegate as necessary) the creation and updating of sales training materials, organizing logistics and tracking of best practices for Choose Chicago’s CRM, sales bid book, site itineraries, site books, excel spreadsheet/graphs and power-point presentations (to include personalization of bids), and other templated materials.
· Liaise with Choose Chicago’s Database Administrator to assist with and delegate projects as they pertain to reporting and data accuracy.
· Assist partners with contact and access updates to the Partner Extranet.
· Assist with other projects as needed.
Leadership/Training:
· Initiate semi-monthly meetings with coordinator team to make sure standards are being kept with regards to SOPs, deployment, and quality control. Present all feedback in the coordinator team’s day to day workflow to VP, Hotel Sales for direction and/or implementation of more efficient processes.
· Authority to delegate work assignments of respective sales team tasks to other coordinators in the interest of efficiencies and equalizing workflow.
· Assist with the education and training of new sales employees as it relates to the CRM and departmental SOPs.
Business Development:
· Follow up with clients or partners to resolve open questions or issues in general.
· Collaborate with designated sales team on their quarterly/yearly goals by tracking their funnels and obtaining contracts and necessary information for turning business definite.
· As appropriate, assist with and attend Choose Chicago events and FAMs.
MINIMUM QUALIFICATIONS
· High school diploma, college degree preferred or equivalent experience.
· 3+ years of administrative work experience, showing effective training in team support, project management and general administrative functions.
· Possess extended knowledge of the administrative processes of supporting a group Sales team. Design and/or enforce standard operating procedures for successful completion of assignments.
· Simpleview CRM database software experience preferred.
· Prior experience in the hospitality, convention bureau or sales industry a plus.
· Proficient MS Office skills, including Word, Excel, PowerPoint and Outlook.
KNOWLEDGE, SKILLS, AND ABILITIES
· Must be technologically proficient with email, power point presentations, excel, word and other computer related tools.
· Excellent interpersonal skills: ability to interact with staff at all levels, as well as outside clients and vendors in a fast-paced environment with a high level of professionalism.
· Proactive and customer service oriented.
· Proven project coordination experience.
· Ability to work effectively under pressure.
· Strong decision-making ability and attention to detail.
· Ability to effectively communicate both verbally and in writing with a strong knowledge of spelling, grammar, and punctuation.
· Ability to represent Choose Chicago in a professional manner while interfacing with internal and external clients, good telephone skills.
· Possess good organizational and time management skills to handle multiple projects simultaneously.
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
· Ability to perform computer work for extended period-of-time.
· Ability to sit or stand for extended period-of-time.
· Ability to show proof of COVID vaccination status.
· Ability to work nights and weekends as needed. Working evenings include, but are not limited to attending business and client events, etc.
TO APPLY:
This position offers a competitive salary and benefits package. Qualified candidates should submit resume to: resumes@choosechicago.com
Choose Chicago
Human Resources Department
301 E. Cermak Road
Chicago, Illinois 60616
EMAIL: resumes@choosechicago.com
No Phone Calls
Choose Chicago conforms to all the laws, statutes, and regulations concerning Equal Employment Opportunity and Affirmative Action. We strongly encourage Women, Minorities, Individuals with Disabilities, and Veterans to apply to all of our job openings. We are an Equal Opportunity Employer and all qualified Applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic Information & testing, Family & Medical Leave, sexual orientation and gender identity or expression, protected Veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• Day shift
• Monday to Friday
Ability to commute/relocate:
• Chicago, IL 60616: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Microsoft Office: 2 years (Required)
Willingness to travel:
• 25% (Preferred)
Work Location: Hybrid remote in Chicago, IL 60616 Show more details...
Department: Sales...
FLSA Status: Non-Exempt
Reports To: Vice President, Sales
Effective Date: April, 2023
Choose Chicago is the official sales and marketing organization responsible for promoting Chicago as a global visitor destination to business and leisure travelers.
POSITION SUMMARY
The Sales Support Specialist is responsible for providing strong administrative support for up to four (4) Sales Managers with distinct geographic and size markets. The ideal candidate will be able to work independently and handle multiple projects and details simultaneously. This Specialist sets the example for the coordinator team with a strong understanding of departmental standards, work quality, and the ability to advise other coordinators on efficiencies and work standards.
The job requirements are as follows below with the ability to manage multiple tasks with efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Sales Team Support:
· Support designated sales team with client accounts including handling client inquiries.
· Overall support with administrative tasks to ensure the success of designated sales team reaching their goals and servicing their clients.
· Lead catcher for RFPs and general inquiries that are submitted via Cvent, Choose Chicago website, or direct from client.
· Understand the sales department deployment and know each salesperson’s markets to accurately assign leads and connect potential business with the respective salesperson.
· Building robust leads in Choose Chicago’s CRM to provide salespeople with appropriate information to service the lead.
· Prepare and source leads on behalf of the salespeople to hotel and venue partners via Choose Chicago’s CRM and email.
· Communicate with partners being sourced on leads and update them with revisions, confirmations, lost business, and lead follow up.
· Extensive data entry in Choose Chicago’s CRM to maintain and update account records accuracy.
· Assist sales team with the logistical details of site visits: secure accommodations, arrange transportation, arrange appointments, create itineraries, site booklets, order gifts, distribute necessary site documents to appropriate clients and partners.
· Assist sales team with materials to secure definite bookings in Chicago, such as hotel grids, bid books, destination booking agreements, proposals, letters of agreement, and other research related tasks.
· Prepare scheduling memos, definite booking packets, definite approval submissions, and appropriate forms to support the sales team in booking McCormick Place business.
· Lead (and delegate as necessary) the creation and updating of sales training materials, organizing logistics and tracking of best practices for Choose Chicago’s CRM, sales bid book, site itineraries, site books, excel spreadsheet/graphs and power-point presentations (to include personalization of bids), and other templated materials.
· Liaise with Choose Chicago’s Database Administrator to assist with and delegate projects as they pertain to reporting and data accuracy.
· Assist partners with contact and access updates to the Partner Extranet.
· Assist with other projects as needed.
Leadership/Training:
· Initiate semi-monthly meetings with coordinator team to make sure standards are being kept with regards to SOPs, deployment, and quality control. Present all feedback in the coordinator team’s day to day workflow to VP, Hotel Sales for direction and/or implementation of more efficient processes.
· Authority to delegate work assignments of respective sales team tasks to other coordinators in the interest of efficiencies and equalizing workflow.
· Assist with the education and training of new sales employees as it relates to the CRM and departmental SOPs.
Business Development:
· Follow up with clients or partners to resolve open questions or issues in general.
· Collaborate with designated sales team on their quarterly/yearly goals by tracking their funnels and obtaining contracts and necessary information for turning business definite.
· As appropriate, assist with and attend Choose Chicago events and FAMs.
MINIMUM QUALIFICATIONS
· High school diploma, college degree preferred or equivalent experience.
· 3+ years of administrative work experience, showing effective training in team support, project management and general administrative functions.
· Possess extended knowledge of the administrative processes of supporting a group Sales team. Design and/or enforce standard operating procedures for successful completion of assignments.
· Simpleview CRM database software experience preferred.
· Prior experience in the hospitality, convention bureau or sales industry a plus.
· Proficient MS Office skills, including Word, Excel, PowerPoint and Outlook.
KNOWLEDGE, SKILLS, AND ABILITIES
· Must be technologically proficient with email, power point presentations, excel, word and other computer related tools.
· Excellent interpersonal skills: ability to interact with staff at all levels, as well as outside clients and vendors in a fast-paced environment with a high level of professionalism.
· Proactive and customer service oriented.
· Proven project coordination experience.
· Ability to work effectively under pressure.
· Strong decision-making ability and attention to detail.
· Ability to effectively communicate both verbally and in writing with a strong knowledge of spelling, grammar, and punctuation.
· Ability to represent Choose Chicago in a professional manner while interfacing with internal and external clients, good telephone skills.
· Possess good organizational and time management skills to handle multiple projects simultaneously.
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
· Ability to perform computer work for extended period-of-time.
· Ability to sit or stand for extended period-of-time.
· Ability to show proof of COVID vaccination status.
· Ability to work nights and weekends as needed. Working evenings include, but are not limited to attending business and client events, etc.
TO APPLY:
This position offers a competitive salary and benefits package. Qualified candidates should submit resume to: resumes@choosechicago.com
Choose Chicago
Human Resources Department
301 E. Cermak Road
Chicago, Illinois 60616
EMAIL: resumes@choosechicago.com
No Phone Calls
Choose Chicago conforms to all the laws, statutes, and regulations concerning Equal Employment Opportunity and Affirmative Action. We strongly encourage Women, Minorities, Individuals with Disabilities, and Veterans to apply to all of our job openings. We are an Equal Opportunity Employer and all qualified Applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic Information & testing, Family & Medical Leave, sexual orientation and gender identity or expression, protected Veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• Day shift
• Monday to Friday
Ability to commute/relocate:
• Chicago, IL 60616: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Microsoft Office: 2 years (Required)
Willingness to travel:
• 25% (Preferred)
Work Location: Hybrid remote in Chicago, IL 60616 Show more details...
via Indeed
schedule_type: Full-time
Position Title: Manager, Media Relations
Department: Media Relations...
FLSA Status: Exempt
Reports To: Vice President, Media Relations
Choose Chicago is the official sales and marketing organization responsible for promoting Chicago as a global visitor destination to business and leisure travelers.
POSITION SUMMARY
Work with destination media/social media and other targeted niche media/social media to generate publicity globally for Chicago
Position Title: Manager, Media Relations
Department: Media Relations...
FLSA Status: Exempt
Reports To: Vice President, Media Relations
Choose Chicago is the official sales and marketing organization responsible for promoting Chicago as a global visitor destination to business and leisure travelers.
POSITION SUMMARY
Work with destination media/social media and other targeted niche media/social media to generate publicity globally for Chicago as a must-see tourist destination. Working directly for and closely with the Vice President of Media Relations, the Manager, Media Relations will be responsible for planning and implementing media relations and global social media programs, performing all traditional media relations functions including writing, initiating media contact and placement, pitching and securing, corresponding with media/influencers and partners, providing direct support to media/influencers for individual visits, press tours, in-market media missions, events, receptions, marketplaces, and more, as well as working on the global social media/influencer relations program.
SUPERVISOR RESPONSIBILITY:
N/A
RESPONSIBILITIES:
• Develop and implement media, influencer, and global social relations programs and strategies for identified national, key, state, regional, border, and local media markets in our key global markets (U.S., Canada, Mexico, Brazil, UK, Germany, France, Japan, China) and other secondary and/or developing markets as needed.
• Drive the Chicago local, regional, national and international messaging to key global markets and align that message, and the ways in which it is delivered, with other Choose Chicago channels, including paid media campaigns, social media, etc.
• Build productive long-term relationships with media and influencers in key global markets, including national, local and key city-based travel/meeting trade and consumer media, bloggers, freelancers, influencers, etc.
• Plan, develop, implement, pitch, lead and actively manage press/influencer trips, individual media/influencer visits, in-market media missions, promotions, live remotes, media marketplaces, events, receptions, etc.
• Conduct proactive and reactive media initiatives including building itineraries for visiting media/influencers, providing information, photos/video, writing press releases and story ideas to pitch, promote, and follow up to secure placements with media/influencers, including news stories and features
· Field media/influencer queries, lead and liaise daily with media/influencers, often by telephone, email and/or in person
• Research, write and distribute news/press releases and inspiration pages to pitch and follow up with media to generate positive media coverage on the destination, as well as talking points, interview bookings, etc.
• Support niche markets (e.g., culinary, art, culture, family, neighborhoods, architecture, LGBTQ+, etc.) and major events, (e.g. Chicago Architecture Biennial, Expo Chicago, Chicago Restaurant Week, Chicago Theatre Week, etc.), liaising with partners and other Choose Chicago business units
• Collaborate with Choose Chicago departments (Marketing, Global Development, Cultural Tourism, Convention Sales, Partnership, Neighborhoods, DEI, etc.) to align activities and bring media/influencer relations opportunities, recommendations and support to their initiatives
• Develop global social media engagement and content calendar by country - post cadence, content, spend, audience, targeting, as needed with the support of our in market social media agencies which reinforces our brand and services to relevant audiences
• Develop benchmark KPls and best practices to continuously improve global campaigns based on data/metrics
• Manage program budget for assigned markets and maintain accurate, timely accounting practices including the processing of invoices, balancing of program of work budgets, etc.
• Work with and support public relations and social media agencies globally who work on Choose Chicago’s behalf in specific countries, alongside the VP of Global Media and Influencer Relations; work with in-market social media teams on developing content strategy
• Monitor, track and save successful media/influencer coverage/placements as a result of work in markets and produce monthly (sometimes weekly/biweekly) reporting on such results to share with various partners, committees, board, meetings, etc. Track monthly global social media agency and other markets independently report on campaign performance and share campaign results with media relations VP.
· Report to partners on media/influencer coverage and ensure partners are aware of the value Choose Chicago Global Media and Influencer Relations generates (individually and collectively)
· Keep up to date on the destination, media outlets and contacts, as well as social media/influencers and online opportunities
· Monitor and assess market news and top stories, including new trends in the hospitality and tourism industry
· Manage and maintain market media/influencer lists; develop customized lists for specific projects and distribution
MINIMUM QUALIFICATIONS
· Bachelor’s degree in communications and/or Public/Media Relations preferred or equivalent practical experience; destination management organization (DMO) experience a plus
· Minimum of five (5) years of travel-related public/media relations experience showing progressive growth and learning and/or training equal to the skill level needed to perform this position
· Established relationships with travel, lifestyle, and other niche media across the globe a plus
• Experience working collaboratively with public/social media agencies and external partners to achieve media/social media results
• Familiarity of tourism experiences in the Chicagoland area
• Capability of managing multiple tasks with tight deadlines and flexibility to adapt quickly and creatively to changing circumstances
KNOWLEDGE, SKILLS, AND ABILITIES
· Experience working directly with media/influencers and an understanding of media/influencers needs, including pitching press releases and securing media/influencer coverage – knowledge of consumer, lifestyle, travel and other niche media (i.e., culinary, family, culture, LGBTQ+, etc.) a plus
· Outstanding verbal and interpersonal skills for frequent interaction with customers and suppliers
· Ability to think creatively, strategically and work within budget
· A strong team orientation is critical based on the collaborative culture of Choose Chicago and the visitor industry
· Ability to illustrate a results-focused approach and commitment to going the extra mile for key stakeholders, including adapting quickly to situations and managing demands
· Energetic, self-starter and resourceful problem solver - keeps projects on timeline
· High attention to detail with the ability to manage and work simultaneously on multiple projects with conflicting demands for multiple clients/directors, and to organize and meet tight deadlines in a fast-paced environment
· Ability to effectively use MS Office products including but not limited to Word, Excel, Outlook, Power Point, as well as Cision media directory (and/or other industry platforms) and imaging applications
• Ability to represent Choose Chicago in a professional manner while interfacing with internal and external clients
• Professional media and social media skills
• A high degree of confidentiality, discretion and sound judgment
• Fluent in languages such as Spanish, Portuguese, French, German a plus
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
· Ability to perform work utilizing a computer for extended periods of time
· Ability to sit for extended periods of time in performing the work
· Ability to grasp objects utilizing the fingers (fine motor manipulation)
· Ability to travel by ground transportation (includes personal and/or public transportation) as required in performing work
· Ability to travel throughout the city, including prolonged standing and walking as it is very often necessary when delivering items to members of the media or partners
· Ability to work nights and weekends as needed - working evenings include, but are not limited to attending business exchanges and venue openings/receptions/client appreciation events, media/influencer functions, etc.
· Ability to travel out of market (approximately 33% in the future), as well as evening and weekend work in/out of market to host visiting media/influencers and support major events
TO APPLY:
This position offers a competitive salary and benefits package. Qualified candidates should submit resume and to resumes@choosechicago.com:
Choose Chicago
Human Resources Department
301 E. Cermak Road
Chicago, Illinois 60616
EMAIL: resumes@choosechicago.com
No Phone Calls
Choose Chicago is an Equal Opportunity Employer
Job Type: Full-time
Pay: From $72,140.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• Day shift
• Monday to Friday
Ability to commute/relocate:
• Chicago, IL 60616: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Microsoft Office: 2 years (Required)
Willingness to travel:
• 25% (Preferred)
Work Location: Hybrid remote in Chicago, IL 60616 Show more details...
Department: Media Relations...
FLSA Status: Exempt
Reports To: Vice President, Media Relations
Choose Chicago is the official sales and marketing organization responsible for promoting Chicago as a global visitor destination to business and leisure travelers.
POSITION SUMMARY
Work with destination media/social media and other targeted niche media/social media to generate publicity globally for Chicago as a must-see tourist destination. Working directly for and closely with the Vice President of Media Relations, the Manager, Media Relations will be responsible for planning and implementing media relations and global social media programs, performing all traditional media relations functions including writing, initiating media contact and placement, pitching and securing, corresponding with media/influencers and partners, providing direct support to media/influencers for individual visits, press tours, in-market media missions, events, receptions, marketplaces, and more, as well as working on the global social media/influencer relations program.
SUPERVISOR RESPONSIBILITY:
N/A
RESPONSIBILITIES:
• Develop and implement media, influencer, and global social relations programs and strategies for identified national, key, state, regional, border, and local media markets in our key global markets (U.S., Canada, Mexico, Brazil, UK, Germany, France, Japan, China) and other secondary and/or developing markets as needed.
• Drive the Chicago local, regional, national and international messaging to key global markets and align that message, and the ways in which it is delivered, with other Choose Chicago channels, including paid media campaigns, social media, etc.
• Build productive long-term relationships with media and influencers in key global markets, including national, local and key city-based travel/meeting trade and consumer media, bloggers, freelancers, influencers, etc.
• Plan, develop, implement, pitch, lead and actively manage press/influencer trips, individual media/influencer visits, in-market media missions, promotions, live remotes, media marketplaces, events, receptions, etc.
• Conduct proactive and reactive media initiatives including building itineraries for visiting media/influencers, providing information, photos/video, writing press releases and story ideas to pitch, promote, and follow up to secure placements with media/influencers, including news stories and features
· Field media/influencer queries, lead and liaise daily with media/influencers, often by telephone, email and/or in person
• Research, write and distribute news/press releases and inspiration pages to pitch and follow up with media to generate positive media coverage on the destination, as well as talking points, interview bookings, etc.
• Support niche markets (e.g., culinary, art, culture, family, neighborhoods, architecture, LGBTQ+, etc.) and major events, (e.g. Chicago Architecture Biennial, Expo Chicago, Chicago Restaurant Week, Chicago Theatre Week, etc.), liaising with partners and other Choose Chicago business units
• Collaborate with Choose Chicago departments (Marketing, Global Development, Cultural Tourism, Convention Sales, Partnership, Neighborhoods, DEI, etc.) to align activities and bring media/influencer relations opportunities, recommendations and support to their initiatives
• Develop global social media engagement and content calendar by country - post cadence, content, spend, audience, targeting, as needed with the support of our in market social media agencies which reinforces our brand and services to relevant audiences
• Develop benchmark KPls and best practices to continuously improve global campaigns based on data/metrics
• Manage program budget for assigned markets and maintain accurate, timely accounting practices including the processing of invoices, balancing of program of work budgets, etc.
• Work with and support public relations and social media agencies globally who work on Choose Chicago’s behalf in specific countries, alongside the VP of Global Media and Influencer Relations; work with in-market social media teams on developing content strategy
• Monitor, track and save successful media/influencer coverage/placements as a result of work in markets and produce monthly (sometimes weekly/biweekly) reporting on such results to share with various partners, committees, board, meetings, etc. Track monthly global social media agency and other markets independently report on campaign performance and share campaign results with media relations VP.
· Report to partners on media/influencer coverage and ensure partners are aware of the value Choose Chicago Global Media and Influencer Relations generates (individually and collectively)
· Keep up to date on the destination, media outlets and contacts, as well as social media/influencers and online opportunities
· Monitor and assess market news and top stories, including new trends in the hospitality and tourism industry
· Manage and maintain market media/influencer lists; develop customized lists for specific projects and distribution
MINIMUM QUALIFICATIONS
· Bachelor’s degree in communications and/or Public/Media Relations preferred or equivalent practical experience; destination management organization (DMO) experience a plus
· Minimum of five (5) years of travel-related public/media relations experience showing progressive growth and learning and/or training equal to the skill level needed to perform this position
· Established relationships with travel, lifestyle, and other niche media across the globe a plus
• Experience working collaboratively with public/social media agencies and external partners to achieve media/social media results
• Familiarity of tourism experiences in the Chicagoland area
• Capability of managing multiple tasks with tight deadlines and flexibility to adapt quickly and creatively to changing circumstances
KNOWLEDGE, SKILLS, AND ABILITIES
· Experience working directly with media/influencers and an understanding of media/influencers needs, including pitching press releases and securing media/influencer coverage – knowledge of consumer, lifestyle, travel and other niche media (i.e., culinary, family, culture, LGBTQ+, etc.) a plus
· Outstanding verbal and interpersonal skills for frequent interaction with customers and suppliers
· Ability to think creatively, strategically and work within budget
· A strong team orientation is critical based on the collaborative culture of Choose Chicago and the visitor industry
· Ability to illustrate a results-focused approach and commitment to going the extra mile for key stakeholders, including adapting quickly to situations and managing demands
· Energetic, self-starter and resourceful problem solver - keeps projects on timeline
· High attention to detail with the ability to manage and work simultaneously on multiple projects with conflicting demands for multiple clients/directors, and to organize and meet tight deadlines in a fast-paced environment
· Ability to effectively use MS Office products including but not limited to Word, Excel, Outlook, Power Point, as well as Cision media directory (and/or other industry platforms) and imaging applications
• Ability to represent Choose Chicago in a professional manner while interfacing with internal and external clients
• Professional media and social media skills
• A high degree of confidentiality, discretion and sound judgment
• Fluent in languages such as Spanish, Portuguese, French, German a plus
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
· Ability to perform work utilizing a computer for extended periods of time
· Ability to sit for extended periods of time in performing the work
· Ability to grasp objects utilizing the fingers (fine motor manipulation)
· Ability to travel by ground transportation (includes personal and/or public transportation) as required in performing work
· Ability to travel throughout the city, including prolonged standing and walking as it is very often necessary when delivering items to members of the media or partners
· Ability to work nights and weekends as needed - working evenings include, but are not limited to attending business exchanges and venue openings/receptions/client appreciation events, media/influencer functions, etc.
· Ability to travel out of market (approximately 33% in the future), as well as evening and weekend work in/out of market to host visiting media/influencers and support major events
TO APPLY:
This position offers a competitive salary and benefits package. Qualified candidates should submit resume and to resumes@choosechicago.com:
Choose Chicago
Human Resources Department
301 E. Cermak Road
Chicago, Illinois 60616
EMAIL: resumes@choosechicago.com
No Phone Calls
Choose Chicago is an Equal Opportunity Employer
Job Type: Full-time
Pay: From $72,140.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• Day shift
• Monday to Friday
Ability to commute/relocate:
• Chicago, IL 60616: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Microsoft Office: 2 years (Required)
Willingness to travel:
• 25% (Preferred)
Work Location: Hybrid remote in Chicago, IL 60616 Show more details...
via Chicagoland Vibary Network
schedule_type: Part-time
(This is a courtesy listing from the Vibary Network. If you are the owner, please register and customize this listing.) ...
(This is a courtesy listing from the Vibary Network. If you are the owner, please register and customize this listing.) ...
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