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Citizen Watch
Citizenwatch.com is the official website of Citizen Watch Company, a global leader in innovative and eco-friendly watch technology. The website features a wide range of high-quality timepieces for men and women, including watches powered by the brand's iconic Eco-Drive technology, which harnesses the power of light to keep time accurate. In addition to showcasing their product catalog, the site also provides information on the brand's history, sustainability efforts, and customer service options. With a commitment to innovation, precision, and style, Citizenwatch.com is a one-stop destination for those seeking sophisticated and reliable timepieces.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CitySan Antonio, Texas
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Latitude\Longitude29.4889 / -98.3987 Google Map
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Traffic rank#48,075 Site Rank
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Site age28 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Traded asTYO,:,7762,Nikkei 225 Component
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Founded1918
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HeadquartersNishitōkyō,,,Tokyo,Japan
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Key peopleToshihiko Sato
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Number of employees20,882 (2018)
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Romanized nameShichizun Tokei kabushiki gaisha
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FormerlyShokosha Watch Research Institute (before May 28, 1930)
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ProductsWatches,and parts,Information equipment and parts,Electronic equipment and parts,Industrial machinery and equipment,Jewelry
Traffic rank
#48,075
#48,075
Site age
28 yrs
28 yrs
Location
United States
United States
Popular Questions for Citizen Watch
Newest job postings for Citizen Watch
via LinkedIn
posted_at: 3 days agoschedule_type: Full-time
Summary
Assist customers’ requests for service, parts and technical watch information via inbound and outbound phone, mail, and in person...
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Answers inbound inquiries via telephone, emails, and chat regarding service and warranty procedures, parts, and technical watch information.
• Generates outbound contacts to provide watch information and general
Summary
Assist customers’ requests for service, parts and technical watch information via inbound and outbound phone, mail, and in person...
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Answers inbound inquiries via telephone, emails, and chat regarding service and warranty procedures, parts, and technical watch information.
• Generates outbound contacts to provide watch information and general status of repairs or part orders.
• Provides repairs/part order estimates and parts availability.
• Using multiple systems provides detailed technical customer support via phone and email with watch setting instructions, troubleshooting and product information, including watch characteristics such as water resistance, charging times, and functionality.
• Enters repair and/or part order information into the ERP system, including customer identification information, watch and/or part information, estimate of charges, special needs, parts requirements, etc.
• Track shipments and prepares claims for those that are determined to be lost in transit.
• Performs Quality Control for outbound repair orders.
• May process credits for part returns.
• Assists in processing/answering all correspondence.
• Processes credit card payments.
• Resolves all customer concerns and investigates claims received by mail or telephone.
• Ability to follow directions from management or a member of the Lead Team.
• Ability to interact effectively with co-workers, team members, and management.
• Ability to understand and follow work rules and procedures.
• Ability to accept constructive feedback and make corrections.
Qualifications
• High School Diploma or three years related experience and/or training; or equivalent combination of education and experience.
• Strong customer focus and ability to work under pressure.
• Excellent follow-through and attention to detail.
• Bi-lingual English/Spanish a plus.
EEOE
Job Type: Full-time
Salary: $18.00 - $19.00 per hour Show more details...
Assist customers’ requests for service, parts and technical watch information via inbound and outbound phone, mail, and in person...
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Answers inbound inquiries via telephone, emails, and chat regarding service and warranty procedures, parts, and technical watch information.
• Generates outbound contacts to provide watch information and general status of repairs or part orders.
• Provides repairs/part order estimates and parts availability.
• Using multiple systems provides detailed technical customer support via phone and email with watch setting instructions, troubleshooting and product information, including watch characteristics such as water resistance, charging times, and functionality.
• Enters repair and/or part order information into the ERP system, including customer identification information, watch and/or part information, estimate of charges, special needs, parts requirements, etc.
• Track shipments and prepares claims for those that are determined to be lost in transit.
• Performs Quality Control for outbound repair orders.
• May process credits for part returns.
• Assists in processing/answering all correspondence.
• Processes credit card payments.
• Resolves all customer concerns and investigates claims received by mail or telephone.
• Ability to follow directions from management or a member of the Lead Team.
• Ability to interact effectively with co-workers, team members, and management.
• Ability to understand and follow work rules and procedures.
• Ability to accept constructive feedback and make corrections.
Qualifications
• High School Diploma or three years related experience and/or training; or equivalent combination of education and experience.
• Strong customer focus and ability to work under pressure.
• Excellent follow-through and attention to detail.
• Bi-lingual English/Spanish a plus.
EEOE
Job Type: Full-time
Salary: $18.00 - $19.00 per hour Show more details...
via Salary.com
posted_at: 4 days agoschedule_type: Full-time
Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and... brand campaigns. As a combined company, however,
Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and... brand campaigns. As a combined company, however, the brands can assist each other and leverage the power that a larger unified entity brings.
Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.
We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.
Summary
This General Store Manager is responsible for achieving financial targets; analyzing and developing business; implementing strategic company initiatives; building highly motivated teams and strong relationships with the cross functional departments; and overall management of staff.
Responsibilities
• Achieve the store’s sales and profit budgets through consistent sales motivation and expense control.
• Develop a selling culture in the store.
• Model exemplary selling techniques and customer service.
• Achieve the store’s payroll budget goals through effective staffing and sales productivity.
• Recruit, train, supervise, and retain store staff.
• Create and monitor weekly schedule maximizing talent, payroll and store coverage.
• Ensure that associates are trained in all aspects of their job responsibilities including salesmanship, customer service, clientele, company history, product knowledge, visual merchandising and basic store operations.
• Identify and train employees for development and growth within the store team and within the retail organization to build back bench for succession planning.
• Organize regular store meetings to communicate store expectations and priorities to the entire store team.
• Motivate team to encourage positive work environment fostering friendly and service oriented atmosphere.
• Develop an action plan to correct negative trends and achieve store goals.
• Track and ensure that KPI metrics are clearly communicated and achieved.
• Ensure that sales associates are developing and maintaining long-term clients through the effective use of customer service, client books, store and community events.
• Ensure that all product presentation is maintained to company standards.
• Ensure that product transfers, receiving, customer repairs are accounted for with accuracy.
• Ensure that all visual and merchandising directives are implemented according to company standards.
• Analyze product sales performance and inventory needs and communicate to supervisor and retail team.
• Develop local outreach to network within the community to develop customer base to increase sales.
• Partner with marketing and advertising department to support their initiatives to build customer awareness to increase traffic and sales through communication of marketing strategies.
• Supervise the enforcement of company cash handling, loss prevention, store funds and deposit procedures.
• Ensure all administrative responsibilities are completed promptly and accurately.
• Identify and discuss operational issues and concerns with Regional Manager.
• Maintain efficient and organized office filing and in-store communication system.
• Achieve store inventory shrinkage budgets.
• Regularly utilize store inventory audits to ensure consistent inventory control.
• Ensure product is replenished and re-stocked into case lines daily and as needed.
• Utilize maintenance and visual merchandise checklists regularly to ensure store standards are consistently being met.
• Prepare and send nightly business recap.
Qualifications
• High School Diploma required; Bachelor’s degree preferred.
• A minimum of 5 years of related experience
• Strong organizational, problem solving and customer management skills
• Excellent interpersonal and communication skills
• Proficiency with Microsoft Office (i.e. Word, Excel, PowerPoint)
• Basic math skills sufficient to complete orders, calculate inventory and manage transactions
• Ability to build and maintain productive relationships with cross functional teams
• Outstanding work ethic with a commitment to achieving targeted objectives
• Willingness to work days, evenings, weekends, and up to 50 hours per week
EEOE
Pay Range: $60,000 - $75,000 per year with Bonus potential
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance
Weekly day range:
• Monday to Friday
• Weekend availability
Work Location: One location Show more details...
Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.
We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.
Summary
This General Store Manager is responsible for achieving financial targets; analyzing and developing business; implementing strategic company initiatives; building highly motivated teams and strong relationships with the cross functional departments; and overall management of staff.
Responsibilities
• Achieve the store’s sales and profit budgets through consistent sales motivation and expense control.
• Develop a selling culture in the store.
• Model exemplary selling techniques and customer service.
• Achieve the store’s payroll budget goals through effective staffing and sales productivity.
• Recruit, train, supervise, and retain store staff.
• Create and monitor weekly schedule maximizing talent, payroll and store coverage.
• Ensure that associates are trained in all aspects of their job responsibilities including salesmanship, customer service, clientele, company history, product knowledge, visual merchandising and basic store operations.
• Identify and train employees for development and growth within the store team and within the retail organization to build back bench for succession planning.
• Organize regular store meetings to communicate store expectations and priorities to the entire store team.
• Motivate team to encourage positive work environment fostering friendly and service oriented atmosphere.
• Develop an action plan to correct negative trends and achieve store goals.
• Track and ensure that KPI metrics are clearly communicated and achieved.
• Ensure that sales associates are developing and maintaining long-term clients through the effective use of customer service, client books, store and community events.
• Ensure that all product presentation is maintained to company standards.
• Ensure that product transfers, receiving, customer repairs are accounted for with accuracy.
• Ensure that all visual and merchandising directives are implemented according to company standards.
• Analyze product sales performance and inventory needs and communicate to supervisor and retail team.
• Develop local outreach to network within the community to develop customer base to increase sales.
• Partner with marketing and advertising department to support their initiatives to build customer awareness to increase traffic and sales through communication of marketing strategies.
• Supervise the enforcement of company cash handling, loss prevention, store funds and deposit procedures.
• Ensure all administrative responsibilities are completed promptly and accurately.
• Identify and discuss operational issues and concerns with Regional Manager.
• Maintain efficient and organized office filing and in-store communication system.
• Achieve store inventory shrinkage budgets.
• Regularly utilize store inventory audits to ensure consistent inventory control.
• Ensure product is replenished and re-stocked into case lines daily and as needed.
• Utilize maintenance and visual merchandise checklists regularly to ensure store standards are consistently being met.
• Prepare and send nightly business recap.
Qualifications
• High School Diploma required; Bachelor’s degree preferred.
• A minimum of 5 years of related experience
• Strong organizational, problem solving and customer management skills
• Excellent interpersonal and communication skills
• Proficiency with Microsoft Office (i.e. Word, Excel, PowerPoint)
• Basic math skills sufficient to complete orders, calculate inventory and manage transactions
• Ability to build and maintain productive relationships with cross functional teams
• Outstanding work ethic with a commitment to achieving targeted objectives
• Willingness to work days, evenings, weekends, and up to 50 hours per week
EEOE
Pay Range: $60,000 - $75,000 per year with Bonus potential
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance
Weekly day range:
• Monday to Friday
• Weekend availability
Work Location: One location Show more details...
via Indeed
posted_at: 5 days agoschedule_type: Part-timesalary: 15.50–16.00 an hour
Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and... brand campaigns. As a combined company, however,
Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and... brand campaigns. As a combined company, however, the brands can assist each other and leverage the power that a larger unified entity brings.
Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.
We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.
Job Description
Responsible to achieve personal sales goals contributing to the overall achievement of store goals. Represent Citizen Watch Company as brand ambassador to ensure customers are greeted, engaged, and have a fulfilling experience while visiting our store. Greet all customers within 3 seconds of entry and engage in conversation to determine their familiarity with our brands and our product offerings. Provide superior product knowledge about our products and services. Ability to retain knowledge about a variety of product. Ability to calculate product prices with accuracy. Ability to work well with others and enjoy engaging with people. Support management with on boarding and training new staff. Maintain adequate sales floor coverage. Respect the store schedules and attendance requirements.
Essential Job Duties
• Achieve personal sales goals.
• Develop a selling culture in the store.
• Model exemplary selling techniques and customer service.
• Develop knowledge of a variety of products.
• Represent Citizen and all products in a positive manner.
• Ability to communicate product features and attributes to coworkers and clients.
• Maintain a positive attitude while working on the sales floor or back of house.
• Maintain adequate sales floor coverage.
• Abide by all company policies and procedures.
• Meets regular, predictable, dependable attendance and punctuality.
• Available to work a variety of hours, which may include early mornings, evenings and weekend shifts.
• Appropriately stocks cases, counters, or tables with merchandise and point of sale materials.
• Supports management in setting up advertising displays and arranges merchandise according to corporate guidelines to promote sales.
• Answers customer's questions concerning features and functions of watch products, demonstrating such as requested.
• Process transaction through KWI, POS provider and ensure customer has a copy of receipt.
• Assists in taking of inventory of stock, and advising management when store is running low on supplies or merchandise.
• Participate in store maintenance such as cleaning display cases, bathroom, counters, etc.
• Adheres to Loss Prevention and inventory control and compliance procedures
• Perform other duties as assigned
Qualifications
• High school diploma or GED preferred
• 1-3 years of related experience
• Retail jewelry and watch experience highly desirable
EEOE
Pay Range: $15.50 - $16.00 per hour plus commission
Job Type: Part-time
Pay: $15.50 - $16.00 per hour
Shift:
• Evening shift
• Morning shift
Weekly day range:
• Weekend availability
Work Location: One location Show more details...
Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.
We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.
Job Description
Responsible to achieve personal sales goals contributing to the overall achievement of store goals. Represent Citizen Watch Company as brand ambassador to ensure customers are greeted, engaged, and have a fulfilling experience while visiting our store. Greet all customers within 3 seconds of entry and engage in conversation to determine their familiarity with our brands and our product offerings. Provide superior product knowledge about our products and services. Ability to retain knowledge about a variety of product. Ability to calculate product prices with accuracy. Ability to work well with others and enjoy engaging with people. Support management with on boarding and training new staff. Maintain adequate sales floor coverage. Respect the store schedules and attendance requirements.
Essential Job Duties
• Achieve personal sales goals.
• Develop a selling culture in the store.
• Model exemplary selling techniques and customer service.
• Develop knowledge of a variety of products.
• Represent Citizen and all products in a positive manner.
• Ability to communicate product features and attributes to coworkers and clients.
• Maintain a positive attitude while working on the sales floor or back of house.
• Maintain adequate sales floor coverage.
• Abide by all company policies and procedures.
• Meets regular, predictable, dependable attendance and punctuality.
• Available to work a variety of hours, which may include early mornings, evenings and weekend shifts.
• Appropriately stocks cases, counters, or tables with merchandise and point of sale materials.
• Supports management in setting up advertising displays and arranges merchandise according to corporate guidelines to promote sales.
• Answers customer's questions concerning features and functions of watch products, demonstrating such as requested.
• Process transaction through KWI, POS provider and ensure customer has a copy of receipt.
• Assists in taking of inventory of stock, and advising management when store is running low on supplies or merchandise.
• Participate in store maintenance such as cleaning display cases, bathroom, counters, etc.
• Adheres to Loss Prevention and inventory control and compliance procedures
• Perform other duties as assigned
Qualifications
• High school diploma or GED preferred
• 1-3 years of related experience
• Retail jewelry and watch experience highly desirable
EEOE
Pay Range: $15.50 - $16.00 per hour plus commission
Job Type: Part-time
Pay: $15.50 - $16.00 per hour
Shift:
• Evening shift
• Morning shift
Weekly day range:
• Weekend availability
Work Location: One location Show more details...
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