Most recent job postings at clevelandcinemas
via ZipRecruiter posted_at: 1 day agoschedule_type: Full-time
Primary Responsibilities: • Maintain high standards of customer service while following operational policies and procedures. • While working at the concession stand a floor staff member sells and prepares concession items; handle cash and alternative payment methods; maintains cleanliness of the stand and stocks items as necessary... • While working in the box office a floor staff member sells admission tickets; answer the telephone; handle Primary Responsibilities:
• Maintain high standards of customer service while following operational policies and procedures.
• While working at the concession stand a floor staff member sells and prepares concession items; handle cash and alternative payment methods; maintains cleanliness of the stand and stocks items as necessary...
• While working in the box office a floor staff member sells admission tickets; answer the telephone; handle cash and alternative payment methods
• While working as a usher or door person a floor staff will tear tickets and direct customers to the proper auditorium; clean auditoriums between shows; take garbage to the dumpster/receptacle area; keep the lobby and restrooms clean; perform "walk throughs" to monitor presentation and customer behavior and perform opening and closing duties.
• Communicate in a timely manner all problems, questions, and concerns to the management team.
• Participate in the effective use of job checklists.
• Assist with special events/screenings or any trade or press screenings.
• Standard floor staff schedule is 15 - 39 hours per week, including weekends, evenings, and holidays
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via ZipRecruiter posted_at: 4 days agoschedule_type: Full-time
Primary Responsibilities: • Maintain high standards of customer service in the management of the theater and theater personnel, including floor staff, and supervisors. • Supervise and discipline all floor staff and supervisors... • Assist with management of the booth and general booth maintenance; • Assist with enforcement of all human resource policies and procedures; • Assist with enforcement of all theater operation policies and procedures, Primary Responsibilities:
• Maintain high standards of customer service in the management of the theater and theater personnel, including floor staff, and supervisors.
• Supervise and discipline all floor staff and supervisors...
• Assist with management of the booth and general booth maintenance;
• Assist with enforcement of all human resource policies and procedures;
• Assist with enforcement of all theater operation policies and procedures, including theater costs and expenditures;
• Assist with enforcement of all concession operation policies and procedures;
• Assist with enforcement of all facilities and maintenance policies and procedures;
• Assist with the implementation of all new policies, procedures, special programs, and marketing directives;
• Communicate in a timely manner all problems, questions, and concerns to the House or General Manager;
• Participate in the effective use of job checklists by all theater personnel;
• Actively participating in the use of a management communication log to promote an atmosphere of effective and timely communication of all theater issues.
• Work with the General Manager or House Manager to resolve issues that arise in relation to the theater operations.
• Assist with special events/screenings or any trade or press screenings.
• Standard management schedule is 15 - 25 hours per week, including weekends, evenings, and holidays
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via Talent.com posted_at: 3 days agoschedule_type: Full-time
Hourly Assistant Manager Job Category : Management - Theatre Requisition Number : TEMPL09738 Showing 1 location Job Details... Description Assistant Manager (AST) Position Regal is seeking passionate and inspiring leaders with operations experience to ignite the magic of cinema for our guests and employees, while delivering Regals vision of being The Best place to watch a movie. Regal Cinemas is a leader in innovation in the cinema industry with Hourly Assistant Manager

Job Category : Management - Theatre Requisition Number : TEMPL09738 Showing 1 location Job Details...

Description

Assistant Manager (AST) Position

Regal is seeking passionate and inspiring leaders with operations experience to ignite the magic of cinema for our guests and employees, while delivering Regals vision of being The Best place to watch a movie.

Regal Cinemas is a leader in innovation in the cinema industry with immersive cinema experiences like 4DX, IMAX, ScreenX and industry-leading service, comfort and facility cleanliness for our guests.*

What youll do :

The AST will assist the General Manager to lead and coach your team to provide great experiences for our guests, create an environment where engagement, diversity and showmanship are paramount, set the standard for professionalism and deliver exceptional service, facility cleanliness, premiere picture and sound, food & beverage.*

Summary : The full-time Assistant Manager is a full-time hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Regular and consistent attendance.
• The training, developing, coaching and supervising of non-management employees.
• Performing all staff positions as required.
• Operating all projection and audio-visual equipment within the theatre, both hardware and software, including all applicable film handling (threading, building-up, tearing down, etc.

and maintenance as required. Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
• Ensure required alcohol certification and training are current where applicable.
• Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
• Ensuring guest satisfaction.
• Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by Regal.
• Knowledge and compliance of dress code.
• Have completed or in the process of completing the management certification program.
• Have reviewed and understand the ROM.
• The interviewing, hiring, scheduling, coaching, counseling, suspending of any cast member, with oversight from the General Manager or senior management of the facility, and after conferring with the Human Resources Manager, terminating of any employee.

Properly administrating all applicable paperwork and upholding all company policies as they pertain to Human Resources.
• Controlling costs, including all direct operating expenses; purchasing and ordering concession and caf stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those supplies.
• Supervising theatre maintenance (building and grounds, where applicable), including performing minor repairs and obtaining qualified personnel for large maintenance concerns.
• Marketing and promotions of feature film engagements; scheduling of movie show times and the timely delivery of show times to all proper channels.
• Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.

Additional Duties and Responsibilities as assigned by the GM or other senior manager.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience :

High School Diploma or equivalent (if not currently a high school student). At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and / or management skills to theatre management, which is subject to VP approval.

If the theatre sells alcohol and your assigned duties will include the selling / serving of alcohol, must be of legal age to sell and serve alcohol according to state or local laws.

It is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.

Language Ability :

Possess good public speaking skills. Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.

Listen effectively, respond clearly and directly, and ability to explain information to others.

Math Ability :

Perform calculations with speed and accuracy, and identify and correct errors.

Reasoning Ability :

Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.

Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision. Perform under pressure and / or opposition.

Computer and Office Skills :

Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets.

Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail.

Use tools and equipment with dexterity, and perform mechanical tasks as necessary.

Personal Skills :

Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others. Establish goals, budget time, and set priorities to achieve desired objectives.

Supervisory Responsibilities :

Directly supervises an unspecified number of employees. Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws.

Responsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance;

rewarding, addressing complaints, resolving problems, and under the direction of the General Manager or senior manager the disciplining of employees.

As directed by the General Manager, responsibilities may include interviewing and hiring.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel;

reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.

The employee is regularly required to lift up to 60 lbs. The vision requirements include : close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Last updated : 2024-03-07
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via ZipRecruiter schedule_type: Full-time
Now Hiring Immediately! What We Can Offer You... Every team member deserves the star treatment! Each career comes with a variety of benefits for both hourly and salaried team members. *Benefits may vary by career category, see career listing for exact details* • Employee Discount • 401k • Growth Opportunities • Education Assistance • Health Benefits • Parental Leave • Paid Time Off Cinemark Team Members create a welcoming environment Now Hiring Immediately!

What We Can Offer You...

Every team member deserves the star treatment! Each career comes with a variety of benefits for both hourly and salaried team members. *Benefits may vary by career category, see career listing for exact details*
• Employee Discount
• 401k
• Growth Opportunities
• Education Assistance
• Health Benefits
• Parental Leave
• Paid Time Off

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, etc. This individual enforces movie studio and theatre admission policies. Knowing that great tasting snacks complements the moviegoing experience, a Team Member strives to ensure the highest quality in everything served. Being familiar with the operation, this individual will answer guest questions and makes them feel comfortable, while ensuring a quality listening and viewing experience. Team Members may be asked to work cross functionally as an Usher, Box Office Cashier or Concessionist as staffing needs require. Team Members must be able to perform the essential job functions of these positions.
• Sign on Bonus of $150 & if hired FREE movies!*

A Day in the Life of a Theatre Team Member:

The essential duties and responsibility of a Theatre Team Member include, but are not limited to, the following:
• Greets Guests with a smile in a timely and professional manner
• Operates Cinemark’s POS system for all transactions completed on assigned register, including proper cash balancing, distributing correct inventory and tickets associated with each sale, properly logging off when away from register, reporting any concerns to management (including unauthorized use of assigned register), etc.
• Properly utilizes Personal Protective Equipment while completing position-specific tasks
• Voids passes, coupons, and discount tickets after the transaction has finished and processes any refunds when necessary with the required forms
• Verifies tickets at podium and directs Guests to an auditorium
• Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy
• Provides pricing, movie, specialist event, alternative movie selections, and general theatre information
• Responds to phone calls and questions from Guests in a professional and quality customer service manner
• Conducts theatre inspections to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• Keeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.)
• Prepares food and properly operates cooking, warming, and popping equipment
• Consistently wipe down and sanitize Employee high-contact areas within our auditoriums and restrooms such as non-food surface areas, entry door handles, handrails, armrests, cupholders, seating, recliner trays, and recliner operation buttons, sink faucets, fixture flush handles, soap dispensing unit buttons, partition handles and locking mechanisms, baby changing stations, etc
• Consistently wipe down and sanitize Guest services areas, countertops, point of sale equipment, PCI equipment, microphones, windows, ticket printers, kiosks, counters, card readers, terminals, counterfeit detectors, door handles, faucets, and any other areas that are highly touched by a Guest or Team Member
• Complies with all local, state, and federal food safety laws
• Attends a mandatory Shift Huddle (team discussion) at the start of or during the shift
• Consistently ensures and promotes adherence to proper social distancing guidelines
• Adapts to the frequency and scope of required cleaning tasks
• Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management
• Instructs and calms Guests in the event of an emergency
• Assists with all opening and closing duties as assigned by management
• Performs other work-related duties as assigned

What You Will Need to Have:
• Must be at least 16 years of age
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Availability to work flexible hours which include evenings, weekends, and holidays
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Accurate cash handling and basic math skills

What You Physical and Environmental Requirement You Will Need to Have:
• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching
• Ability to carry, push, and pull objects
• Noise level may be moderate to high at times
• Be able to work in a standing position for extended periods of time
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Cinemark USA, Inc. is an Equal Opportunity Employer
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