Most recent job postings at codespaces
via Monster
schedule_type: Full-time
Job Responsibilities:
• * Research and identify solutions to software and hardware issues
• * Diagnose and troubleshoot technical issues, including account setup and network configuration...
• * Ask customers targeted questions to quickly understand the root of the problem
• * Track computer system issues through to resolution, within agreed time limits
• * Talk clients through a series of actions, either via phone, email or chat, until
Job Responsibilities:
• * Research and identify solutions to software and hardware issues
• * Diagnose and troubleshoot technical issues, including account setup and network configuration...
• * Ask customers targeted questions to quickly understand the root of the problem
• * Track computer system issues through to resolution, within agreed time limits
• * Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• * Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• * Provide prompt and accurate feedback to customers
• * Refer to internal database or external resources to provide accurate tech solutions
• * Ensure all issues are properly logged
• * Prioritize and manage several open issues at one time
• * Follow up with clients to ensure their IT systems are fully functional after troubleshooting
• * Prepare accurate and timely reports
• * Document technical knowledge in the form of notes and manuals
• * Maintain jovial relationships with clients
• Job Skills:
• * Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• * Hands-on experience with Windows/Linux/Mac OS environments
• * Good understanding of computer systems, mobile devices and other tech products
• * Ability to diagnose and troubleshoot basic technical issues
• * Familiarity with remote desktop applications and help desk software (eg. Zendesk)
• * Excellent problem-solving and communication skills
• * Ability to provide step-by-step technical help, both written and verbal
• * BS degree in Information Technology, Computer Science or relevant field
• * Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
• About the Company:
Codespace Gaming Show more details...
• * Research and identify solutions to software and hardware issues
• * Diagnose and troubleshoot technical issues, including account setup and network configuration...
• * Ask customers targeted questions to quickly understand the root of the problem
• * Track computer system issues through to resolution, within agreed time limits
• * Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• * Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• * Provide prompt and accurate feedback to customers
• * Refer to internal database or external resources to provide accurate tech solutions
• * Ensure all issues are properly logged
• * Prioritize and manage several open issues at one time
• * Follow up with clients to ensure their IT systems are fully functional after troubleshooting
• * Prepare accurate and timely reports
• * Document technical knowledge in the form of notes and manuals
• * Maintain jovial relationships with clients
• Job Skills:
• * Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• * Hands-on experience with Windows/Linux/Mac OS environments
• * Good understanding of computer systems, mobile devices and other tech products
• * Ability to diagnose and troubleshoot basic technical issues
• * Familiarity with remote desktop applications and help desk software (eg. Zendesk)
• * Excellent problem-solving and communication skills
• * Ability to provide step-by-step technical help, both written and verbal
• * BS degree in Information Technology, Computer Science or relevant field
• * Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
• About the Company:
Codespace Gaming Show more details...
via Upwork
posted_at: 23 days agoschedule_type: Contractorsalary: 15–33 an hourwork_from_home: 1
I am new to Spring Boot and could use some assistance getting a project up and running
I would like to work within a Github codespace as a pair programming session so I can understand what mistakes I have made with the existing setup.
I am new to Spring Boot and could use some assistance getting a project up and running
I would like to work within a Github codespace as a pair programming session so I can understand what mistakes I have made with the existing setup. Show more details...
I would like to work within a Github codespace as a pair programming session so I can understand what mistakes I have made with the existing setup. Show more details...